Matt

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 76 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Greer, SC 29651
Matt
Job Details: 05/09/2024
Unit was pulled out before I arrived. Found freezer evaporator fan excessively noisy. Will order; ordrng 1 WP67006337 (Fan blade) and 1 W11603851 (Evaporator fan motor) and 1 N15jobcode (N15 job code) and 1 Anytech (Any tech)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Spartanburg, SC 29306
Matt
Job Details: 05/09/2024
Found lid split apart on left side. Gave customer blue book estimate to replace lid 532.00 customer checking options.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Gaffney, SC 29341
Matt
Job Details: 05/09/2024
Installed new valve and nozzle. Made sure nozzle and hose fitting are flush and tight. Put a load of towels and the water that leaked out was reduced but still leaked. Customer is going to try different loads.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Tryon, NC 28782
Matt
Job Details: 05/09/2024
Evacuated system. Replaced compressor. Pressure tested and found no leaks. Pulled a vacuum and weighed in 1.44 ounces of r600a. Unit is getting cold. Advised cushier to watch for about a week.
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS71ISA
Near Taylors, SC 29687
Matt
Job Details: 05/08/2024
Found frost ball on inlet and only one pass has frost and has oil on the evaporator. Unit will need compressor and evaporator to repair this issue. Blue book estimate is 2312.00 customer is going to check options.
Tom
Greenville, South Carolina
05/12/2024
Pleasant, friendly, got right to work. Efficient and fixed the problem quickly.
Overall Experience
Michele McCall
Slater-Marietta, South Carolina
05/07/2024
He did an excellent job! So friendly but professional at the same time.
Thank you so much for your kind words, Michele! We are glad to hear that Matt provided excellent service and that you had a positive experience with us. If you ever need assistance in the future, feel free to reach out.
Overall Experience
Greg
Salem, South Carolina
05/02/2024
Matt does an excellent job. Always goes above and beyond.

Thank you, Greg, for your kind words! We strive to provide exceptional service to all our customers. We're delighted to hear that Matt went above and beyond to meet your needs.
Overall Experience
Bill
Greer, South Carolina
04/29/2024
Our brand new cooktop's blower would not work from day one. ASI managed to find the problem (factory had improperly wired the blower switch) and correct it. Had to take the cooktop apart to find the problem. ASI response and problem solving was excellent.
Thank you for sharing your experience, William! We're glad that we could resolve the issue with your cooktop's blower switch efficiently. Please don't hesitate to reach out if you need any further assistance.
Overall Experience
Cowpens, South Carolina
04/28/2024
Matt was OUTSTANDING! He arrived on time, explained what he did and some things to do going forward. If in the future, we require service, I pray we are fortunate enough to have him dispatched for service. Thank you Matt for PROVIDING OUTSTANDING SERVICE!!!!
Thank you for your kind words, Deborah! We're thrilled to hear that Matt provided outstanding service and exceeded your expectations. We'll be sure to share your feedback with him. If you ever require service in the future, we hope to have the opportunity to assist you again!
Overall Experience