Derek

ASI Authorized Service Inc Rated 4.9 out of 5 stars based on 56 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Moore, SC 29369
Derek
Job Details: 02/19/2024
Installed hose. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spartanburg, SC 29307
Derek
Job Details: 02/19/2024
Customer states unit cuts off and on. May start one cycle not the next but doesnt seem to do anything even when on. F7E7 target rpm not reached fault stored. Cycled unit. Tub did spin when running. Unit functioned normally when running when starting 1 cycle though display cut off as it wouldve started cycle and locked and 2 other times unit didnt wake at all after turning dial. Will order parts. L14; ordrng 1 W11626077 (Hmi) and 1 W11626075 (Control) and 1 W11626074 (ACU) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Spartanburg, SC 29307
Derek
Job Details: 02/19/2024
Customer stated they had seen water coming from under left side of unit. They did state they had stopped seeing it near appointment date. No ice in floor of freezer so coming from outside of unit. Small water spot on floor against wall behind unit left side. Pulled out and inspected. No leak seen but water is directly under shutoff valve/supply line connection. Removed back panel. No sign of any leak inside rear compressor compartment or near drain pan. Supply line slightly loose tightened w/o over tightening. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Spartanburg, SC 29307
Derek
Job Details: 02/19/2024
Helped SR. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near Inman, SC 29349
Derek
Job Details: 02/19/2024
"Found unit tries making ice customer hears nut trying but no ice. Good temps, imk thermistor good. Fill tube heater shows open. 12v dc to heater so voltage to heater good. Unit needs fill tube. Gave est of $322.84 to repair. Customer okd estimate. Will order. Balance will be $162.84J13; ordrng 1 W11596134 (Fill tube)"
Gayle Frer
Spartanburg, South Carolina
02/21/2024
Dear Gayle Free, thank you for sharing your feedback. We are glad that Derek Emory could address the issue with your Whirlpool refrigerator effectively. If you have any further concerns, feel free to reach out to us. Thank you for choosing ASI Authorized Service Inc.
Overall Experience
Taylors, South Carolina
02/06/2024
Dear Denise, Thank you for your positive review! We're glad to hear that Derek provided excellent service and fixed your WHIRLPOOL REFRIGERATOR WRF767SDHZ04. If you need any further assistance, please don't hesitate to reach out.
Overall Experience
Phil
Taylors, South Carolina
02/06/2024
Very informative, knowledgeable and professional.
Thank you, Phillip, for your kind words! We're glad to hear that Derek provided you with informative and professional service. If you have any further questions or need assistance, please don't hesitate to reach out.
Overall Experience
Derek
Roebuck, South Carolina
02/04/2024
Derek is a very knowledgeable tech. Who is a pleasure to work with. He is one who seems to care about what he does and cares about the job he performs. I would absolutely recommend him to other customers.
Thank you so much for your kind words, Kevin and Tammey! We're delighted to hear that Derek provided excellent and knowledgeable service. We greatly appreciate your recommendation and look forward to assisting you and other customers in the future.
Overall Experience
Dale Weiler
Tryon, North Carolina
01/30/2024
Derek, once again, performed superlative service. He was punctual , courteous, knowledgeable, and thorough. He always explains what he’s doing and performs the necessary diagnostics to assure that the corrective measures were effective.
Thank you so much for your kind words, Dale! We're thrilled to hear that Derek provided you with superlative service and that he was punctual, courteous, knowledgeable, and thorough. We appreciate your feedback and we'll be sure to pass it along to Derek. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing ASI Authorized Service Inc.!
Overall Experience