We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Waynesville, NC 28786
Kari
Job Details:
01/11/2024
"Took quick pics, found unit showing pressure code 3-1 found the unit also showing over suds code. Told customer to start using one pod per load. There was at one point a long drain code, an employee had tipped unit over to clean filter, I did recommend if they do that again dont lay it on its back, but to lay it on the right side as to not damage the motor. Ran valve test and it still flashed 3-1. Installed pressure sensor and reran test, and ran through a quick cycle. unit now checks ok. ; used 1 W11316246 (Sensor) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Tryon, NC 28782
Derek
Job Details:
01/11/2024
"Similar but different unit than last visit here on 4/6/23. Found dispenser drawer overflowing during rinse, known issue per factory and observed leak at time of repair. Gave estimate for repair of 297.12. Customer okd estimate but is going to call Electrolux to see if they are covering any of repair. Collected service charge until he speaks with them. C1; ordrng 1 5304514792 (Drawer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28792
Brian
Job Details:
01/11/2024
"Found F2e1 (stuck key). Tested unit in diagnostics and found unit completing without issues. Inspected unit can can find no issues. Recalibrated unit. Instructed customer on proper use of 2 step starting procedures. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Horse Shoe, NC 28742
Brian
Job Details:
01/11/2024
"Tested ice maker and found it not cycling. Inspected and found wire harness, at bottom of freezer door, broken. New Freezer door (LW10752121) needed. Quoted customer 1796.39. Customer did not wish to proceed with repairs at this time. Collected 125 for service call."
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Fountain Inn, SC 29644
Carl
Job Details:
01/11/2024
Is going to try to get under warranty cancled call
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fountain Inn, SC 29644
Carl
Job Details:
01/11/2024
Drum splitting at the seam j13; ordrng 1 W10899578 (Drum) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Simpsonville, SC 29680
Carl
Job Details:
01/11/2024
Installed lower spray arm unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Simpsonville, SC 29681
Carl
Job Details:
01/11/2024
Installed new tub while reinstalling the tub a screw sheared off and one cracked ; ordrng 1 W11614118 (Upper wheel rail mount) and 1 W11596053 (Rt hand mt 3rd rack)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seneca, SC 29678
Frank
Job Details:
01/11/2024
Replaced gearcase and spanner nut.. tested working ok. 2 man auth. W19zpf0nl1.5; used 1 W11551646 (Spanner nut) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Westminster, SC 29693
Frank
Job Details:
01/11/2024
"Compressor clicking on and off.. replaced starter working and cooling ok; used 1 W11615506 (Starter), and 1 WPW10350564 (Capacitor) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model ERMC2295AS
Near Tryon, NC 28782
Derek
Job Details:
01/11/2024
Unit not making ice. Freezer food temp 0.3?. Imk fan runs area clear of ice. No water in mold. Imk passed harvest and bail arm test. Imk thermistor showed current temp 37? not reading accurately. Fill checked good. Will order ice maker. N15; ordrng 1 243297613 (Ice maker (pt warranty))
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Seneca, SC 29672
Frank
Job Details:
01/11/2024
"Temps seem ok, customer says some food burns.. some food not cooking.. ordering board and temp sensor.. calibrated.. running around 350 ok; ordrng 1 W11594224 (Control board) and 1 WPW10181986 (Sensor) and 1 Jobcodel14 (Job code l14)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Clyde, NC 28721
Kari
Job Details:
01/11/2024
Installed parts unit checks ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Simpsonville, SC 29681
Carl
Job Details:
01/11/2024
Found error code f7e2 bad wash motor installed new sump assembly cycle unit checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Campobello, SC 29322
Chris
Job Details:
01/11/2024
Unit has defrost failure . Ordeing for repair ; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor) and 1 Anytech
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Greer, SC 29651
Chris
Job Details:
01/11/2024
Unit has leak from sump assembly. Part covered for 60 months . Will charge labor on return. Customer will pay svc fee today ; ordrng 1 W10899563 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Hodges, SC 29653
Jerry D.
Job Details:
01/11/2024
"Found baffle broken, door lock broken, code for lock and pressure sensor failure, cntrl wont go into test mode tryed resetting, still inop, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W11198668 (Baffle) and 1 W11125159 (Switch pressure) and 1 W11550649 (Cntrl) and 1 W10804741 (Lock)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Greenwood, SC 29646
Jerry D.
Job Details:
01/11/2024
"Roaches , sprayed for lady , she is 96, she cannot find receipt, ordering, j13; ordrng 1 W11511589 (Cntrl)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Greenwood, SC 29649
Jerry D.
Job Details:
01/11/2024
"Mr says control panel just has all lines on it, he tryed resetting, still just lines, he doesnt want to pay sc , cancelled"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Horse Shoe, NC 28742
Brian
Job Details:
01/11/2024
"Found unit unplugged when I arrived. Found wires charred and broken at terminal block. Power chord, terminal block and main harness damaged and in need of replacement. New Main harness (W11485014) needed. Informed customer that 4 prong dryer power chord is needed and part is not covered under warranty. Customer understood. ; ordrng 1 W11485014 (Main harness) and 1 N15 (Job code)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Seneca, SC 29672
Frank
Job Details:
01/11/2024
Replaced ice door. Closing all the way.. ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Greenwood, SC 29649
Jerry D.
Job Details:
01/11/2024
"Damper noisey, ordering, j13; ordrng 1 W10479155 (Damper)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Greenwood, SC 29646
Jerry D.
Job Details:
01/11/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenwood, SC 29646
Jerry D.
Job Details:
01/11/2024
"Found splutch grinding, installed cam sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Taylors, SC 29687
Carl
Job Details:
01/11/2024
Installed new control and latch ran diagnostics and a test cycle unit ck ok
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW3430DP03
Near Arden, NC 28704
Matt
Job Details:
01/11/2024
Helped B.M on this
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Black Mountain, NC 28711
Matt
Job Details:
01/11/2024
Replaced compressor. Pulled a vacuumed and weighed in 1.76 ounces of r600a. Drier filter restricted right away. Replaced drier filter and pulled another vacuum and weighed in 1.76ounces of r600a. Checks o.k
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Waynesville, NC 28786
Kari
Job Details:
01/11/2024
"Took quick pics, found unit flipping breaker. Found ground and neutral to be flipped inside the outlet box while the unit was unplugged I checked all components and connections everything checks ok. Since the ground is backwards it flips breaker immediately and I cant check any of functions. Told builder while I was there to have electrician correct outlet and if there is still an issue present Ill check it again."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Moore, SC 29369
Sam
Job Details:
01/11/2024
Found unit not progressing cycle. Unit pops up with F6E2 and F6E3 Error codes. Error codes state acu and user interface are not communicating. All connections are secure. will order control and user interface.; ordrng 1 W11024149 (Control) and 1 W10861510 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Asheville, NC 28801
Derek
Job Details:
01/11/2024
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W19ZXF0NL1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Lake Junaluska, NC 28745
Kari
Job Details:
01/11/2024
"Took quick pics, found door dented at the bottom right. Installed parts. Unit checks ok. Customer has concerns about unit not sitting even in the cabinets, units mounting brackets were cut off and left only one hole and its screwed directly into the top wood part of the cabinet the house is brand new and I told her I couldnt move it with no options on the mounting brackets and theres no mounting plate. I told her to contact the builder since this is an installation issue and Im not going to start making holes in the brand new cabinets."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Spartanburg, SC 29301
Sam
Job Details:
01/11/2024
Found unit not draining water. Checked drain hose drain hose checks ok. Found loose connection to drain pump fixed loose connection. Cycled unit again. Drain pump now working and unit is functioning as designed. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Greer, SC 29651
Chris
Job Details:
01/11/2024
Unit has broken slider. Gave customer a bluebook estimate for repair at $345.63. Installed new slider. Ran test 51. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29650
Chris
Job Details:
01/11/2024
Customer states unit is noisy. Unit has no stored faults. Unit completes auto test with no strange or unusual noises. Ran quick wash cycle .all functions are normal and noises are normal.Customer states unit works but just doesnt like noise. Called tech line and spoke with Kurt. Unit works as designed. File number for call is 7738218034
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29303
Sam
Job Details:
01/11/2024
Unit doesnt heat. Gets 240 volts at control block. Will order heating parts.; ordrng 1 W10900067 (Thermal kit) and 1 279838 (Element) and 1 WP3392519 (Thermal fuse)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/11/2024
Installed timer and knob. Cycled unit. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Arden, NC 28704
Brian
Job Details:
01/11/2024
Kick plate missing when I arrived. Unit and water turned off when I arrived. Turned unit on and found 4-3 (wash motor not running) 7-1 (no heat). Found wash motor getting proper voltage but not running. Also found motor leaking. Turned unit off and turned water off. Kick plate (W10827631) 2 fasteners (WPW10503548) and pump and motor assembly (W11613479) needed. ; ordrng 1 W10827631 (Kick plate) and 2 WPW10503548 (Fasteners)s and 1 W11613479 (Pump and motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Greer, SC 29650
Chris
Job Details:
01/11/2024
Unit has locked compressor. Unit has 60 months parts and labor. Ordering for repair ; ordrng 1 W11542830 (Compressor) and 1 R600 and 1 Tap and 1 Drierfilter
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/11/2024
"Installed parts. Cycled unit. Unit now putting in water. Unit locks, agitates, spins, and drains. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chesnee, SC 29323
Sam
Job Details:
01/11/2024
Found unit making awful squeaking noise when in spin. Found pedestal loose on one side causing extra vibration and squeaking noise tightened pedestal. Re leveled feet of washer. Cycled unit through drain and spin no more abnormal sounds or squeaking found all functions pass.
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW3430DP03
Near Arden, NC 28704
Brian
Job Details:
01/11/2024
Installed new ui and main control. Tested and found all operations ok at this time. Contacted Jody at partner team. Got authorization number (J19ztz1el2) for extra labor.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Arden, NC 28704
Brian
Job Details:
01/11/2024
"Installed spin basket. Recalibrated unit and tested observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Gaffney, SC 29341
Sam
Job Details:
01/11/2024
"Found unit not heating. Checked ohms on hi limit t stat, found blown. Replaced hi limit t stat. Cycled unit. Unit heats and tumbles all functions pass."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/11/2024
"Imk balve inop, installed wpw10341329 from truck stock cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Greenville, SC 29615
Chris
Job Details:
01/11/2024
Installed new parts. Unit check is ok. New labor authorization is w19zjn0xpl1.5
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Greer, SC 29651
Chris
Job Details:
01/11/2024
Unit is 7 degrees in freezer and 51 degrees in fresh food . Unit makes full bin of ice in freezer. Unit has refrigerator evaporator failure . Sealed system and evaporator covered for 5 years. Ordering for repair ; ordrng 1 Supervisor and 1 U18 and 1 W11661567 (W11661567) and 1 W11553229 (Evaporator) and 1 Tap and 1 Drierfilter
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HZ1
Near Walhalla, SC 29691
Frank
Job Details:
01/11/2024
Found door was off hinge was broke.. put door back on unit working ok wouldn't replace hinge right off.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Salem, SC 29676
Frank
Job Details:
01/11/2024
Replaced roller. Binding uo squeaking.. tested working ok. Bb quoted 313.62.. ; used 1 WPW10314173 (Roller) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Fairview, NC 28730
Brian
Job Details:
01/10/2024
Office and technician unable to contact customer. Did not enter home or service unit.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/10/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greenville, SC 29611
Derek
Job Details:
01/10/2024
"Found unit not heating. High voltage system drawing 7+ amps, half the normal draw. Will order parts. L14; ordrng 1 W10754299 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Canton, NC 28716
Kari
Job Details:
01/10/2024
"Took quick pics, found unit making a sqeal and a thump while spinning. Found one roller with shavings everywhere and the idler pulley had a groove in it. Installed new dryer repair kit. Unit checks ok. ; used 1 4392067 (Repair kit) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Travelers Rest, SC 29690
Derek
Job Details:
01/10/2024
Found unit not heating. Thermal cutoff open. Replaced from stock. Cycled unit. Good heat. Vents were cleaned when issue arose but advised about possibly having professional ventilation company check house vent if poor drying performance is still present. ; used 1 279816 (Thermal cutoff) from stock
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/10/2024
"Found leak at bake Control valve , tightened fittings rechecked , no leaks found, also found center cooktop burner has insufficient ignition causing gas smell, adjusted burner base and holder, recycled burners all burners chk ok, also while testing oven no power to both igniters, found touchpad and controller warped from oven vent being underneath of it, parts wpw10324738 igniter, 7432p14360 igniter, w10878844 controller, w10879583. Membrane. Estimate, 1,324.00"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/10/2024
Installed listed parts cycled unit through test and calibration all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fletcher, NC 28732
Brian
Job Details:
01/10/2024
Found e5 (timed ice making) error code. Tested and found ice maker cycles properly but doesnt fill. Turned on ice maker heater and thawed fill tube and ice maker is now filling ok. Tested ice maker fan and found it running very slow and pulsing. New ice box fan (W10846539) and ice maker (W11658802) needed. Ice maker is covered under 1 year part warranty. Quoted customer 476.27 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 125 for service call. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Leicester, NC 28748
Kari
Job Details:
01/10/2024
"Took quick pics, found unit showing long fill code, found both taps turned on. When I ran diagnostic cycle cold water wasnt coming in found the screens packed with dirt from the well and couldnt get them out. Installed new valve. Unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Travelers Rest, SC 29690
Derek
Job Details:
01/10/2024
Installed parts. Cycled unit. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Duncan, SC 29334
Chris
Job Details:
01/10/2024
Ordeing panel ; ordrng 1 W11622490 (Panel)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Duncan, SC 29334
Chris
Job Details:
01/10/2024
Unit has been worked on before .unit missing belt guard and wire harness is not mounted to gear case. Replaced capacitor. Unit still will not function. Ordeing parts for repair ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11481722 (Shifter) and 1 W11643701 (Harness) and 1 W11626074 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Duncan, SC 29334
Chris
Job Details:
01/10/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29650
Matt
Job Details:
01/10/2024
"Customer stated entire exterior was too hot when using oven. Checked oven door seal and performed dollar bill test. Hinges,door seal and resistance test all pass.Performed surface temperature testing per service pointer W11544031. Oven vent area - no limit Cook top - no limitLower console - no limitPlastic knobs - 167 allowed. we had 92Door glass - 172 allowed. We had 115Metal handle - 131 allowed. We had 77All temperatures are within factory tolernce"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Leicester, NC 28748
Kari
Job Details:
01/10/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Marshall, NC 28753
Kari
Job Details:
01/10/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Walhalla, SC 29691
Frank
Job Details:
01/10/2024
Element has good glow.. sensor @ 70 degrees reading 1075 ohms.. changing sensor and board; ordrng 1 WFE320M0JS3 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model AED4675YQ0
Near Pickens, SC 29671
Frank
Job Details:
01/10/2024
Bad timer needs timer bb quoted $498.. customer declining repair
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pickens, SC 29671
Frank
Job Details:
01/10/2024
Bad shifter.. replaced tested working ok quoted. $373.53. calibrated tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/10/2024
"Found some bake burner holes clogged causing poor ignition, and leaking gas out, cleared all burner holes, cycled oven 3 times ignition and flame pattern now chks ok"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Derek
Job Details:
01/10/2024
Installed parts. Cycled unit. Unit checks ok. Policy adjust is W19Z1B1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Liberty, SC 29657
Frank
Job Details:
01/10/2024
Installed parts tested working water coming out now.. still dripping from water spout.. called Techline Sr. 7738213130; ordrng 1 W11677733 (Door water line)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Seneca, SC 29678
Frank
Job Details:
01/10/2024
Customer need to know how to reset filter
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Spartanburg, SC 29301
Sam
Job Details:
01/10/2024
Customer complaint is that unit is still shaking violently and that oil was leaking from underneath the washer. When inspecting unit I found oil underneath washing machine coming from gear case. Ran unit with load to check for the violent shaking. Only noise found was hoses knocking into unit causing knocking noise. Parts that were installed in previous visit check ok. Will order gear case for oil thats leaking from the gear case.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Splutch)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/10/2024
Found unit stops drying every time after 5 to 10 minutes of drying. All fuses check good. Unit still heats. Will order parts.; ordrng 1 279827 (Motor) and 1 W11685947 (Timer) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL OVEN
Model MGS8800FZ5
Near Boiling Springs, SC 29316
Sam
Job Details:
01/10/2024
Replaced dsi board and new igniter. Cycled unit through bake multiple times. All burners work bake and broil both ignite and heat up. All functions pass.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/10/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Greer, SC 29651
Chris
Job Details:
01/10/2024
Unit has f7 faults . Ordeing for repair ; ordrng 1 W11026785 (Motor) and 1 W11481722 (Shfter) and 1 W10721967 (Cam) and 1 W11395618 (Cap) and 1 W11590868 (Harness) and 1 W11624938 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hendersonville, NC 28739
Brian
Job Details:
01/10/2024
Found timer not advancing. Timer getting stuck. Also found door switch in need of replacement. Timer (WPW10185982) and door switch (WPW10237959) needed. ; ordrng 1 WPW10185982 (Timer) and 1 WPW10237959 (Door switch) and 1 J13 (Job code)
We serviced a
KITCHEN AID RANGE
Model KSEG700ESS3
Near Taylors, SC 29687
Chris
Job Details:
01/10/2024
Unit has shorted convection fan. Unit has 120 to fan and 240 to element on convection fan. Bake and broil both check in range of 12-24 ohms and has 240 to each element. Good voltage at terminal block . Gave customer a bluebook estimate for repair at $641.89.installed new convection fan. Fan will not energize. Voltage good at fan. Called tech line and spoke with Aaron. Aaron advised this fan should run with 120 at fan connection. Aaron checked part number for quality control . Correct part installed l tech line advised unit has bad part. Will re order for repair . File number for call is 7738208767. Customer will pay half up front for repair ; ordrng 1 W11414552 (Fan) and 1 Q16
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Boiling Springs, SC 29316
Sam
Job Details:
01/10/2024
Found clothes not drying the first cycle completely have to use multiple cycles. Checked connections and fuses all check ok. Unit heats. Checked vent in back of unit. Found lint blockage and vent kinked. removed lint blockage and unkinked vent. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Inman, SC 29349
Sam
Job Details:
01/10/2024
Found unit with f1 e0 control board failure. Checked behind panel found nothing abnormal all connections secure. Replaced control. Cycled bake and all burners all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Seneca, SC 29678
Frank
Job Details:
01/10/2024
Plastic broke from suspension.. ordering suspension no truck stock..; ordrng 1 W11217817 (Suspension) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seneca, SC 29678
Frank
Job Details:
01/10/2024
Found off balance load error.. leveled legs better tested blankets in unit.. operated ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Seneca, SC 29678
Frank
Job Details:
01/10/2024
Found open thermal fuse.. heater not turning off.. keeps getting hotter.. blowing thermal fuse..; ordrng 1 WP3387134 (Thermostat) and 1 WPW10436303 (Timer) and 1 WP3977767 (Thermostat) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Hendersonville, NC 28791
Matt
Job Details:
01/10/2024
Helped BM on this. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Taylors, SC 29687
Chris
Job Details:
01/10/2024
"Customer states unit is a lemon and has been told by customer service unit will more than likely be replaced . Unit has no stored faults. Unit passes automatic test mode . Unit starts cycle and begins Amy cycle selected as designed. Unit has had control change for behavior change on last visit . Started and canceled several cycles on and off for 40 mins. No failure. Called tech line and spoke with Travis . Cant find any failure or fault with unit. Unit passes all test . No stored faults . Tech line cant rep,ace unit. File number for call is 7738205908"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Hendersonville, NC 28791
Brian
Job Details:
01/10/2024
"Found top rack rollers damaged when I arrived. Installed new tub and motor assembly and heater. Tested unit observing for leaks and proper functions. Except for top rack rollers, unit operating normally with no leaks detected. 4 mounts (W11579563) 8 wheel (W11568789) needed.; ordrng 4 W11579563 (Mount)s and 8 W11568789 (Wheel)s and 1 J13 (Job code)"
We serviced a
ELECTROLUX DRYER
Model ELFE7637BW0
Near Tryon, NC 28782
Brian
Job Details:
01/10/2024
Installed new main control and both thermistors. Tested and found all operations on at this time. Found unit had poor airflow. Recommended customer have vent line professionally cleaned. Customer understood.
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS1
Near Lake Lure, NC 28746
Brian
Job Details:
01/10/2024
"Unit is Propane. Complaint is that unit takes a long time to preheat, and food not cooking well. Found all elements working. Tested and found convection fan getting proper voltage but not running. New Convection fan (W11441001) needed. Quoted customer 405.60. Customer did not wish to proceed with repairs at this time. Collected 125 for service call."
We serviced a
ELECTROLUX DRYER
Model ELFE7637BW0
Near Tryon, NC 28782
Matt
Job Details:
01/10/2024
Helped B.M on thid
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS00
Near Greer, SC 29651
Matt
Job Details:
01/09/2024
Found ice maker has no stored error codes. Found that when ice maker was cycled in diagnostics it operated correctly. Found facial frosted over and fill nozzle for ice maker frozen. Energized both in diagnostics and frost melted from facial and ice maker fill tube thawed out. Main control powers facial heater and aurora board power fill tube heater. Blue book estimate to replace those controls is 998.00Customer is going to check options. Customer paying trip charge today and if they call back in less than 30 days balance would be 873.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Greer, SC 29651
Matt
Job Details:
01/09/2024
Found fresh food section set for 37 and right below air inlet temperature is 34 at the coldest location in the refrigerator. Went into Service mode and changed temperature calibration to compensate for Temperature difference. Freezer temperature is 5 degrees. Advised customer anything against the back wall will freeze because its in the air path.
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Waynesville, NC 28785
Kari
Job Details:
01/09/2024
"Took quick pics, dop in pics, found unit not level and banging around in spin, found two feet cracked and causing too much movement installed new feet. Unit checks ok; used 1 W11213957 (Feet) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lyman, SC 29365
Matt
Job Details:
01/09/2024
Found burner shorted and cracked top. Replaced left front burner and cook top. Checks o.k
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC700HPS04
Near Spartanburg, SC 29306
Matt
Job Details:
01/09/2024
"Found freezer to be 51 degrees and refrigerator to be 35 degrees. Found suction line frozen and inlet to freezer frozen. Found moisture in three way connection from where drain had previously overflowed. Thawed out the way valve, suction line and inlet to freezer. Ran test 4 and all functions worked properly. Inlet to freezer did not freezer up and evaporator has a good frost pattern. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Hendersonville, NC 28792
Brian
Job Details:
01/09/2024
Installed new damper. Tested and found all operations ok at this time with no unusual noises. Did not move unit. Still waiting on door. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHW8100DC0
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/09/2024
"Cycled unit through test and then calibrated water temp sensor to water inlet, all functions are working properly, 125.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mills River, NC 28759
Brian
Job Details:
01/09/2024
"Found water not dispensing and no ice being made. Inspected and found water line turned off. Also found ice maker fill tube frozen over. Turned water on and cleared fill tube. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Hendersonville, NC 28739
Brian
Job Details:
01/09/2024
"Installed main control and ui. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Spartanburg, SC 29306
Matt
Job Details:
01/09/2024
"Found freezer to be -11 degrees, refrigerator is 34 degrees. Ice maker will not run in test mode.will order.; ordrng 1 Anytech (Any tech) and 1 F12jobcode (F12 job code) and 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/09/2024
"Unit wont go into test mode, Found console interface peeling loose, outer door panel not sealing properly with console , and letting water into electronics, ordering, j13; ordrng 1 W11557320 (Cntrl) and 1 W11589973 (Console) and 1 W11528197 (Panel front)"