We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPB
Near Duncan, SC 29334
Sam
Job Details:
01/16/2024
Found gear in bottom of trash compactor broken. Gave customer estimate of 366.00 customer approved estimate and will pay half today 183.00 and other half of estimate (183.00) on return visit. Will order gear drive kit for repair on return. ; ordrng 1 882699 (Gear kit)
We serviced a
JENN-AIR WALL OVEN/MW
Model JMW2430DP01
Near Asheville, NC 28805
Brian
Job Details:
01/16/2024
Found F2e1 (stuck key/shorted key). Unit unresponsive due to error code popping up. Cycled power and that did not correct issue. New console (W10887855) needed. Quoted customer 1289.52. Customer did not wish to proceed with repairs at this time. Collected 125 for service call.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Asheville, NC 28803
Brian
Job Details:
01/16/2024
"Found no saved error codes. Found tapping, rattling noise coming from unit. Found drain hose tapping and found rear access panel,loose. Secured both and tested. Also found top panel vibrating. Adjusted and tested found all operations ok at this time with no leaks detected."
We serviced a
WHIRLPOOL COOKTOP
Model wfe535s0lz3
Near Easley, SC 29640
Matt
Job Details:
01/16/2024
"Installed new control, checks o.k"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Gaffney, SC 29340
Sam
Job Details:
01/16/2024
"Installed parts, cycled unit, all functions pass no random heat spots turning on unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Easley, SC 29640
Matt
Job Details:
01/16/2024
Found drier filter restricted. Evacuated system. Replaced drier filter. Pulled a vacuum and weighed in 1.66 ounces of r600a refrigerant not flowing through evaporator. Will order evaporator.; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29624
Jerry D.
Job Details:
01/16/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Greenville, SC 29609
Carl
Job Details:
01/16/2024
Installed new tstat cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Zirconia, NC 28790
Derek
Job Details:
01/16/2024
Found broken lid lock assy. Will order. L14; ordrng 1 W11670519 (Lid lock) and 1 W11643703 (Bezel)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Fairview, NC 28730
Brian
Job Details:
01/16/2024
Found fresh food 65 and freezer 0. Found freezer evaporator frozen over. Tested heater and fans and damper. All ok. Contacted tech support and spoke to Derek. We tested fresh food and freezer thermistors and found freezer thermistor bad. New Harness (W11700330) needed. Sr number (7738249657) quoted customer 385.09 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 125 for service call.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Fletcher, NC 28732
Brian
Job Details:
01/16/2024
"Installed lower door gasket. Tested unit, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fletcher, NC 28732
Brian
Job Details:
01/16/2024
"Found no saved error codes. Ran unit through diagnostics and unit completed without issues. Contacted tech support and spoke to Chris. He said because we have no saved error codes, the unit thinks that it is completing the cycles. Which would indicate that unit is functioning normally, unless unit isnt reaching full speed or an issue with the load itself. Tested unit with large load of towels. Cycle completed and towels spun out normally. At this time, I cannot recreate issue. Reviewed proper loading procedures with customer. Referred customer to Maytag customer service. Sr number (7738246689)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Zirconia, NC 28790
Derek
Job Details:
01/16/2024
"Found motor mount broken and motor pushed back, causing blower wheel to rub. Replaced parts. Cycled unit. Unit running and heating properly. Unit checks ok. ; used 1 279827 (Motor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Easley, SC 29640
Matt
Job Details:
01/16/2024
Controls not responding. Will order; ordrng 1 W11565020 (Acu) and 1 W11583883 (U I control) and 1 F12jobcode (F12JOB code)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Zirconia, NC 28790
Derek
Job Details:
01/16/2024
Could not locate unit.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Tryon, NC 28782
Derek
Job Details:
01/16/2024
"Unit completely stopped cooling then resumed cooling according to customer. Now unit frozen over from no defrost. Found unit not defrosting. Cycled diagnostics. Unit will enter but no amp draw from heater circuit. At end of service test unit flashed all 3 lights for multiple failures, compressor, heater, and the thermistor. Also found control is non-responsive at times. Will order parts. X20 ; ordrng 1 W11572216 (Control) and 1 W11572047 (Evaporator) and 1 W11578208 (Compressor) and 1 WPW10384183 (Thermistor) and 1 W11562215 (Heater) and 1 W11435965 (Harness) and 1 WPW10143759 (Dye drier)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HW22
Near Campobello, SC 29322
Derek
Job Details:
01/16/2024
Trying to uninstall to do repair found with all mounting screws removed unit doesnt budge at all. Spoke with TECHLINE drew and asked if there has been some change to install process that would explain. He said no standard wall oven install but there is a service pointer about incorrect cabinet dimensions on install guide which may result in oven not fitting in cabinet so most likely caught due to tight space when installed. Advised builder unit would need to be uninstalled for us to perform repair. Coordinating with builder and office to reschedule. N15; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mauldin, SC 29662
Carl
Job Details:
01/16/2024
Ran diagnostics found heater and cycle tstat open installed new testat kit and elemt xyxled unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Simpsonville, SC 29681
Carl
Job Details:
01/16/2024
Ran diagnostics found heater and limit open installed new heater and limit cycled unit ck ok advised customer to have vent cleaned
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, SC 29681
Carl
Job Details:
01/16/2024
Ran diagnostics and a test cycle to ck operation found agitator cracked j13 ; ordrng 1 W11550891 (Agitator) and 1 J13 (Labor)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Franklin, NC 28734
Kari
Job Details:
01/16/2024
"Took quick pics, found bezels all over the place some too high and some are side ways. Took off old bezels and installed new ones and other parts. Unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Taylors, SC 29687
Chris
Job Details:
01/16/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Taylors, SC 29687
Chris
Job Details:
01/16/2024
Customer unit is brand new and has only done 4 loads .Customer states unit is noisy in spin and gets off balance . Unit has no stored faults . Service pointer W11695259 indicates tabs need to be adjusted on rear panel. Tabs are in correct position per service pointer and serial is out of service pointer range. Wash basket holes are punched completely through. Unit passes automatic diagnostics with no faults or no unusual noise . Suspension is firm. Unit planted and level. Called tech line and spoke with Chris. Unit works as designed. File number for call is 7738248352
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Anderson, SC 29625
Jerry D.
Job Details:
01/16/2024
"Found bottom foot pedal that opens door has loose screws causing door not to open, tightened all screws, cycled unit through test and door operation now chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Easley, SC 29640
Matt
Job Details:
01/16/2024
"Evacuated system. Replaced compressor and drier filter, pulled a vacuum and weighed in 1.66 ounces of r600a checks o.k"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Easley, SC 29640
Matt
Job Details:
01/16/2024
Found capacitor leaking. Replaced capacitor and tested operation in quick wash. All functions pass.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Taylors, SC 29687
Chris
Job Details:
01/16/2024
Unit has small drip from incoming water line. Tightened water line. Unit check is ok . No leaks
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Greer, SC 29651
Chris
Job Details:
01/16/2024
Re installed gasket . Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Greer, SC 29651
Chris
Job Details:
01/16/2024
"Found rotor screw in floor not attached to rotor. Re installed screw, unit check is ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Lyman, SC 29365
Chris
Job Details:
01/16/2024
"Rotor is seized due to oil leak . Rotor will not come off unit . Unit is in plumbed pan and will need second man ; ordrng 1 MAANDTRAINEE and 1 Q16 and 1 W10754161 (Rotor) and 1 Maandtraineeonly, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Spartanburg, SC 29301
Sam
Job Details:
01/16/2024
Found strike cracked not allowing unit to lock for cycle. Replaced strike cycled unit. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Boiling Springs, SC 29316
Sam
Job Details:
01/16/2024
Found the oven top of door the vent trim pealing away and discolored. Also found 2 of the racks in the oven to be warping inwards and discolored also. Will order parts.; ordrng 2 WPW10531060 (Rack)s and 1 W11564642 (Trim vent)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Boiling Springs, SC 29316
Sam
Job Details:
01/16/2024
"Installed all parts cycled unit through quick wash unit now fills with water, agitates, spins, and drains. all functions pass."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HW22
Near Campobello, SC 29322
Sam
Job Details:
01/16/2024
Tried to uninstall microwave oven with DE could not get oven uninstalled. Called builder and he is going to coordinate with office to get unit uninstalled to be repaired.; saved tckt
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Anderson, SC 29625
Jerry D.
Job Details:
01/16/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pelzer, SC 29669
Jerry D.
Job Details:
01/16/2024
"Cntrl dead wont reset, wire harness broken shorted, ordering, j13; ordrng 1 W11335100 (Pressure hose) and 1 W10590949 (Harness) and 1 W11428994 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Franklin, NC 28734
Kari
Job Details:
01/16/2024
"Took quick pics, found units timer shaft split and knob missing collar and collar housing in knob cracked. Installed parts, unit checks ok"
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES1
Near Powdersville, SC 29673
Jerry D.
Job Details:
01/16/2024
"Cntrl inoperable, estimate 735.00, customer doesnt want repair, 150.00"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/16/2024
"Motor leaking installed motor and sump, cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Maggie Valley, NC 28751
Kari
Job Details:
01/16/2024
Installed parts unit checks ok
We serviced a
JENN-AIR RANGE
Model JDS1450FP0
Near Brevard, NC 28712
Brian
Job Details:
01/16/2024
"Found F8e0 (cooling fan speed too low). Also found lights flickering, during operation. Found service pointer (W11288648) regarding this issue, stating that the main control (W11297274) is in need of replacement. Tested and found all other functions ok at this time. New Cooling fan (W11107275) needed. Quoted customer 446.91 to replace cooling fan and 812.64 for control and fan. Informed customer that there could always be other issues resulting in further charges. Customer understood and wished to replace cooling fan. Collected total. ; ordrng 1 W11107275 (Cooling fan) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rosman, NC 28772
Frank
Job Details:
01/16/2024
Upon arrival found unit was in drain mode. Long drain code long fill code.. cleaned screens on valve clogged due to well water.. re calibrated.. tested quick cycle tested ok..
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Lake Toxaway, NC 28747
Frank
Job Details:
01/16/2024
Ignitor ok.. calibrated temp in unit.. increased by 10 degrees..
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Sapphire, NC 28774
Frank
Job Details:
01/16/2024
Installed parts.. looks ok sealing ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29307
Sam
Job Details:
01/15/2024
Found unit with long cycle times tried running unit through regular cycle. Unit would start cycle like normal after about 1 minute unit would cut off no lights or functions happening for 5-10 seconds and would come back on like normal extending cycle times. Will order parts.; ordrng 1 W11603811 (Control) and 1 W10850133 (Power cord)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Lyman, SC 29365
Matt
Job Details:
01/15/2024
"Found red wire pulled out of molex at control. Corrected connection,checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Walhalla, SC 29691
Frank
Job Details:
01/15/2024
Sounded like drain pump motor bad changed. Only 60 volts going to drain pump. Ordering harness and control board; ordrng 1 W11643701 (Wire harness) and 1 W11513246 (Control board)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Powdersville, SC 29642
Matt
Job Details:
01/15/2024
"Put unit in diagnostics and found error F8e1, low fill. No other errors. Unit is solid on the floor and level. Auto test passed. Ran a quick wash. Excessive noise and vibration in spin. Will order springs and shocks; ordrng 4 W11316766 (Shock)s and 2 W11314394 (Springs)s and 1 Anytech (Any tech) and 1 L14JOBCODE (L14JOB CODE)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28804
Brian
Job Details:
01/15/2024
"Found zero airflow to unit. Found blower wheel not tightened on motor properly, causing vent line to clog. Customer had extra vent line. Tightened blower wheel and installed new vent line. At this time, all operations ok. Airflow ok at this time."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Asheville, NC 28803
Brian
Job Details:
01/15/2024
"Installed new lid and lid latch and hinges. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, SC 29681
Carl
Job Details:
01/15/2024
Found some rollers shafts broken; used 1 W10712395 (Adjuster kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hendersonville, NC 28739
Brian
Job Details:
01/15/2024
"Damage to floor when I arrived. Installed new spin basket. Recalibrated and tested unit multiple times. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Simpsonville, SC 29681
Carl
Job Details:
01/15/2024
Foumd strike missing installed new strike ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Walhalla, SC 29691
Frank
Job Details:
01/15/2024
Can't change cycles on console panel 10/2 drain code.. drained ok.. detergent drawer not opening intermittent; ordrng 1 W11622490 (Console) and 1 W11629911 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details:
01/15/2024
Found unit cuts off early when in any other cycle option that is not timed dry. Control or moisture sensor is likely the cause will order parts.; ordrng 1 WPW10298258 (Sensor) and 1 2ndman (2nd man) and 1 W11565020 (Control) and 1 W11310055 (Wire harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/15/2024
"Found both front burners very dirty and orfices , causing insufficient ignition, cleaned all burners, all chks ok"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/15/2024
"Found relay burnt melted wire harness fried, interface is burnt also, estimate 1,986.00, customer refused repairs, called whirlpool on hold a while then phone dropped out , parts , harness w11216673, control panel w11449303. , control w11448962"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/15/2024
"found door fell apart, some screws missing, was able to reassembled door with screws from truck stock, cycled unit through preheat, door and seal ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Simpsonville, SC 29681
Carl
Job Details:
01/15/2024
Found drain pump reciving voltage installed new pump cycled unit ck ok
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECG
Near Simpsonville, SC 29681
Carl
Job Details:
01/15/2024
Found poteniomitor separated from the boardJ13; ordrng 1 316441801 (Switch)
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Simpsonville, SC 29681
Carl
Job Details:
01/15/2024
Installed new igniters and switchs cycled unit ck ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Weaverville, NC 28787
Kari
Job Details:
01/15/2024
"Took quick pics, found unit making a loud rattling when running and it stops when in a defrost. Took evap cover off and found one of the fan blades was broken and causing it to shake in the housing. Installed new blade. Unit checks ok. ; used 1 WP2169142 (Blade) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Leicester, NC 28748
Kari
Job Details:
01/15/2024
"Took quick pics, customer states unit makes loud noise at night and sometimes throughout the afternoon, could not repeat noise, also found unit is dripping water from ice chute into floor. Found the gasket around the chute was ripped in places and rolled up. Replaced gasket and sealed chute to door with rtv silicone. Told customer to get noise on video if possible so we can further diagnose. ; used 1WPW10291905 (Seal), and 1 WP482338 (Rtv) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Barnardsville, NC 28709
Kari
Job Details:
01/15/2024
"Took quick pics, found water not coming through door, found the reservoir frozen called techline ad spoke with Liam, he told me about SP W11451777A where it has to do with sealing the bottom of the air tower. And several other places with RTV to prevent air leaking into the reservoir housing. Also found the back wall of fridge where the lines come into the cabinet from the back of the fridge the permagum is peeled away and not sealing. Followed SP and sealed all places with RTV. Defrosted reservoir water now comes through door. Unit checks ok; used 1 482338 (Rtv) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mars Hill, NC 28754
Kari
Job Details:
01/15/2024
"Took quick pics, found unit sparked on terminal block from loose wires on L1 installed new terminal and fixed wires. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Liberty, SC 29657
Frank
Job Details:
01/15/2024
Dripping from water spout.. checked connection on top of door seems ok.. changing door water line; ordrng 1 W11677733 (Water line door) and 1 Jobcodel14 (Job code l14) and 1 WPW10353552 (Separator)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Seneca, SC 29672
Frank
Job Details:
01/15/2024
Tested high speed spin. Spinning ok no noises.... Changed slider.. tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/15/2024
"Filter inoperable , no water out door, removed filter and water ok, Customer is buying a new filter, customer stated they moved in 3/15/23, they refused to pay, also they have a 3 year extended warranty with home depot; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Easley, SC 29642
Jerry D.
Job Details:
01/15/2024
"Imk broken, ordering, j13; ordrng 1 W11359448 (Imk)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Easley, SC 29642
Jerry D.
Job Details:
01/15/2024
"Advised customer i would have to fix scratches inside cabinet with touchup paint, customer stated unexceptablle , advised him to call whirlpool"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Travelers Rest, SC 29690
Matt
Job Details:
01/15/2024
"Found compressor tripping overload at 6.5 ampsCompressor windings are 7.9, 7.9,15.2 combined. Doesn't read grounded. Replaced starter and re tested unit still trips out at 6.5 amps. Compressor has locked rotor. Will order compressor. ; ordrng 1 W11557425 (Compressor) and 1 Pleasepreschedule (Please pre schedule) and 1 Sealedsystemtech (Sealed system tech) and 1 X20jobcode (X20 job code) and 1 R600a (R600a) and 1 W11506635 (Port)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spartanburg, SC 29306
Sam
Job Details:
01/15/2024
Found unit not heating. Found heater with burn mark in it. Unit will need new heater. Gave customer estimate of 365.00 customer approved of estimate. Replaced heater. Put unit through diagnostics cycle. Unit heating and all components working. Collected estimate of 365.00. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ1
Near Spartanburg, SC 29301
Sam
Job Details:
01/15/2024
"Installed control cycled unit all burners, bake and broil working perfect. Collected rest of estimate which was 293.28. Customer paid 586.56 in total. Job complete."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Spartanburg, SC 29301
Sam
Job Details:
01/15/2024
Found unit not filling with water checked water intake lines and filter screens on valve both check ok. will order water valve. Also found f7 e1 error code will order actuator tub and motor rotate freely actuator possibly has intermittent issue not allowing always to spin causing wet clothes at the end of cycle.; ordrng 1 W11205048 (Water valve) and 1 W11212745 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Moore, SC 29369
Sam
Job Details:
01/15/2024
Lights on the interior of the refrigerator flashing. Unit will need new light in top of refrigerator and freezer sections gave customer estimate of 680.00 for repair customer approved of estimate. Customer will pay half today 340.00 and other half of estimate (340.00) on return visit.; ordrng 1 WPW10515058 (Led light) and 1 WPW10515057 (Led light)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS0
Near Greer, SC 29650
Sam
Job Details:
01/15/2024
Installed new drain pump. Cycled unit through express wash checked for leaks. No leaks found when running cycle and draining. All functions pass. Collected other half of estimate 192.35. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Easley, SC 29642
Jerry D.
Job Details:
01/15/2024
"Cntrl dead heater open, ordering, j13; ordrng 1 W11573117 (Heater assy) and 1 W11478200 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hendersonville, NC 28739
Brian
Job Details:
01/15/2024
Installed new timer. Tested and found all operations ok at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Lyman, SC 29365
Matt
Job Details:
01/15/2024
"Found red wire pulled out of molex at control. Corrected connection,checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Greenville, SC 29615
Matt
Job Details:
01/15/2024
Helped R.C on this.
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Seneca, SC 29672
Frank
Job Details:
01/15/2024
Installed parts.. calibrated tested working ok..
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Seneca, SC 29672
Frank
Job Details:
01/15/2024
Customer says keeps powering off.. changing console and ordering control boards.. putting lower door back on tabs broke off stoppers broke glass. Needs new door..; ordrng 2 W11448961 (Control)s and 1 W11342575 (Door) and 1 W11325529 (Glass) and 1 Jobcodel14 (Job code l14) and 1 W11320231 (Name plate)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Easley, SC 29642
Jerry D.
Job Details:
01/15/2024
"Lock broken cntrl inoperable, wore harness burnt, installed lock sent preid, tryed reset cntr goes out dead, volts and polarity good, ordering , j13; ordrng 1 W11130936 (Harness) and 1 W11553798 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Taylors, SC 29687
Chris
Job Details:
01/15/2024
Uni has refrigeration failure. Ordering parts for repair ; ordrng 1 W11580057 (Compressor) and 1 R600
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details:
01/15/2024
Installed new cord. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdhz07
Near Inman, SC 29349
Chris
Job Details:
01/15/2024
Fresh food door has dent inside causing door not to make contact with switch. Installed customer provided pad to close gap on dented door . Door now makes contact with switch. Unit check is ok
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Greer, SC 29651
Chris
Job Details:
01/15/2024
Found clogged coin trap. Cleared coin trap. Unit still drain slow. Gave customer a bluebook estimate for repair at 576.85 for pump. Installed new pump. Unit check is ok . No leaks ; used 1 W11458345 (Pump) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDTE254EWH0
Near Greer, SC 29650
Chris
Job Details:
01/15/2024
"Customer states unit leaks at various times .Started diagnostics cycle . Unit immediately began to over suds with no soap added, noted suds build up in pictures. Unit has no leak from components. Started clean cycle with afresh . Unit check is ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Greenville, SC 29615
Chris
Job Details:
01/15/2024
"Installed new parts, unit check is ok , new labor auth is w1a0n80nl2"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Greer, SC 29651
Derek
Job Details:
01/15/2024
"Customer still having issue and has video of problem. When in spin wash plate is spinning quickly but tub is barely spinning like worn drive hub. F7E1 tach error stored. Removed wash plate and spanner nut to check hub. Hub and gearcase splines worn causing tub to be unable to grab and spin normally. Unit needs gearcase, basket, and cam. ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Basket) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Seneca, SC 29678
Frank
Job Details:
01/15/2024
Replaced parts tested working. Flames are too low.. need more pressure in line going to try replacing regulator; ordrng 1 W11449506 (Regulator)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Seneca, SC 29678
Frank
Job Details:
01/15/2024
Called tech line 773826537. .. wants pics of clothing.. instructions on soap and loading
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS267ZCB1
Near Greer, SC 29651
Derek
Job Details:
01/15/2024
Found unit not defrosting and not making ice. Tried cycling defrost. Unit will not enter. Unit needs defrost ADC control. Part is discontinued and no longer available. Advised customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29651
Derek
Job Details:
01/15/2024
"Found unit appears to not be fully defrosting, so top half of coil is icing up enough to block airflow while bottom half is frost free. Previous note about another service company working on this company was miscommunication according to customer there was a different unit originally and replaced with this unit so only work performed was the harness. Cycled defrost. Heater pulled 1+amp. Fan was running at time of repair. Will order parts to repair. May have to thaw when returning. N15; ordrng 1 W11595219 (Control) and 1 W11396715 (Fan) and 1 W11566892 (Harness)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS4
Near Greenville, SC 29615
Derek
Job Details:
01/15/2024
Found ice jams when getting dispensed even single cubes. Auger motor missing 2 of the 3 mounting screws. Installed screws. Cycled dispenser. Dispensing normally. Unit is also missing bail arm extension. Customer prefers to address that himself.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Greer, SC 29650
Derek
Job Details:
01/15/2024
"Customer stated that unit will intermittently be totally dead no interior lights and nothing running but they think UI is operational, but not 100% sure. Day before repair unit had resumed working. Freezer -1? temp good. Freezer fan running. Pantry UI illuminated and working. No moisture under pantry UI. Ice maker had also not been working for quite some time. No error in test 56. Test 57 passed. No fill in 45. Ran heater and filled again. Good fill. No broken wires on drawer harness. All low voltage loads operating. Did find for about 5-10 min after exiting defrost heater energized while freezer fan ran, should not run both. Also left upper drawer support broken. Could not duplicate low voltage comm issue. Most likely explanation without being able to duplicate is main control. Gave estimate for 2 PTS of $683.69. Customer does not want to do adapter piece. Estimate for control only is $568.73. Customer okd estimate. Will order parts. Paid in full. Customer would like to pre-schedule pending parts. J13; ordrng 1 WPW10675033 (ACU)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Greenville, SC 29607
Derek
Job Details:
01/15/2024
Changed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Mauldin, SC 29662
Derek
Job Details:
01/15/2024
"Found unit will fill then power on wash motor, occasionally motor runs and circulates normally but the majority of the time motor receives 122v ac but runs in a skipping manner, polarity of supply voltage correct. Diverter runs when powered. Motor consistently shows 15-20 ohms from control. Disconnected all dc voltage loads to check for change in operation. No change. Unit behaves as if it has a defective wash motor, which has been replaced 4 times. Spoke with TECHLINE/ Chris. He verified part numbers that have been installed, confirmed the wash motor was correct part but control was not, correct control pt is W11305308. Software mismatch between ACU and pump can cause issue similar to this. Will order correct control. SR 7738045412L14; ordrng 1 W11305308 (ACU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Inman, SC 29349
Matt
Job Details:
01/11/2024
Customer stated unit was freezing food in fresh food section. Unit is set for 42 degrees and is actually 37. Freezer is set to 0 and is at -1 ; ordrng 1 W10316760 (Fresh food thermistor) and 1 WPW10675033 (Main control) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waynesville, NC 28785
Kari
Job Details:
01/11/2024
"Took quick pics found unit showing a 71 code. Put unit into a diagnostic cycle found that it failed but then when it went to agitate, you could hear the motor running, but the agitator didnt move and then in the spin cycle same thing you could hear the motor running but no movement out of the basket. The water drained, just fine tipped unit up and found a hole completely eaten through the sound shield, and the belt was up around the cam. Could not get the cam off. The nut was just spinning freely around the gear case. Also found the gear case just spinning freely like it wasnt attached to anything took the agitator off had to cut the spanner off and the nut underneath the spanner because where it had dug into the floor it had pressed the entire shaft of the gear case upward and lodged the bottom of the nut too tight against the basket. Took my Dremel and cut through the nut without damaging the basket. Replaced gear case and had to replace the cam twice because the first one I put on had the misshapen teeth and you could see a significant amount of space through the cam teeth so I installed another one in the teeth fit together like theyre supposed to. Reassembled the rest of the parts and put agitator on to gear case shaft. Plugged unit back in re-ran the diagnostic cycle again with no issue this time unit filled agitated and then drained and then put unit into spin and complete it all on its own unit checks OK upgraded labor authorization W19ZXG1NL1.5 ; used 2 W10721967 (Cam), 1 W11239857 (Belt), 1 W11454741 (Gear ase), 1 WP389140 (Hub), 1 WP21366 (Spanner nut), and 1 WP21366 (Spanner nut) from stock"