Service History 96 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Greenville, South Carolina 29615

Chris

Job Details: 03/17/2025

Found loose condenser fan blade. Re seated blade. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Greenville, South Carolina 29617

Nathan

Job Details: 03/17/2025

Replaced freezer door.Still waiting on refrigerator door. Office and builder will call when part comes in. Whirlpool didnt send refrigerator door yet. ; ordrng 1 Extralaborauthorizationforfreezerdoorwhenjobscomplete (Extra labor authorization for freezer door when jobs complete) and 1 J13laborcode (J13 labor code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Easley, South Carolina 29642

Frank

Job Details: 03/17/2025

"Found spout to ice maker not installed right from factory causing water to go down backside icing up hitting fan .. melted ice caulked cabinet, letting air in.."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Easley, South Carolina 29642

Frank

Job Details: 03/17/2025

"Found making buzzing noise, tightened down magnetron.. tightened unit to cabinet, tested working not buzzing, heating ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Easley, South Carolina 29642

Frank

Job Details: 03/17/2025

"Unit is level, videotaping the door opening with shelves and without sent to tech line unit works on cam.. saying normal operationsr 7741158856"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Greenville, South Carolina 29605

Nathan

Job Details: 03/13/2025

Top rack guide connected to tub is broken. Ordering inner tub rack guide and office will call and schedule return visit when parts arrive. ; ordrng 2 W11545307 (Rack stops)s and 1 F12laborcode (F12 labor code) and 2 W11614118 (Tub rack guide)s

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Greenville, South Carolina 29607

Nathan

Job Details: 03/13/2025

Replaced capacitor that tested bad. Motor is testing good in resistance. Quoted $383.73 and homeowner accepted quote.Calibrated and tested cycle in drain and spin. Everythings performing as designed. One year warranty on part and 90 day warranty on trip fee and labor for the part replaced. Labor not included if its not the specific part replaced within 90 days.; ordrng 1 J13laborcode(jobcomplete) (J13 labor code(job complete))

We serviced a

WHIRLPOOL WASHER

Model WED49STBW1

Near Greenville, South Carolina 29605

Nathan

Job Details: 03/13/2025

"Tested components behind dryer and found high limit open. Recommend replacing high limit,and thermostat. Also may need maintenance kit for noise issues. Quoted $664.13 and told homeowner not to repair due to cost. Homeowners going to look for new dryer."

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Greenville, South Carolina 29617

Nathan

Job Details: 03/13/2025

F7E9 error. Tech manual says to order the ACU but when checking it seems like the vent motor isnt powerful enough to push open vent. Ordering ACU vent motor and grill. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11662713 (Vent motor) and 1 W11662351 (Door vent) and 1 W11178521 (Whirlpool badge) and 1 N15laborcode (N15 labor code) and 1 2manjob (2 man job) and 1 W11731684 (ACU)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Taylors, South Carolina 29687

Nathan

Job Details: 03/13/2025

Replaced compressor and filter drier. Purged with nitrogen to 250 psi and it held for 15 minutes with no leaks. Vacuumed for about 30 to 40 minutes to 29 inches of vacuum. Recharged with 56 grams of R600a. Freezer started cooling indicating everything should be performing as designed. Has parts and labor sealed system warranty.

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS02

Near Clyde, North Carolina 28721

Kari

Job Details: 03/13/2025

"Took quick pics, found unit had fan error 8-0 stored a few times. Pulled oven out and took panels off found the fan motors and hall sensors have correct resistance and it shows correct through harness found voltage too low from control. Called techline spoke with TJ. He suggested I replace both blowers and the blower harness. ; ordrng 2 W11248652 (Blowers)s and 1 W11225365 (Harness) and 1 Q16 (Job code)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Horse Shoe, North Carolina 28742

Brian

Job Details: 03/13/2025

"F0e3 (overload) F0e7 (load detected during cleaning) F7e6 (motor circuit open). Tested unit and found cam not disengaging for agitation. Inspected and found gearcase leaking oil causing damage to shifter and cam. Gearcase (W11449840) cam (W10721967)belt (W11239857) shifter (W10913953); ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter) and 1 Q16 (Job code), used 1 W10913953 (Shifter TS) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Hendersonville, North Carolina 28739

Brian

Job Details: 03/13/2025

Found f8e1 (long fill). Tested unit and found cold water entering unit very slowly. Unit is draining and otherwise completing test cycle. Inspected and found debris in cold water valve. New Valve (W11641117) needed. ; ordrng 1 W11641117 (Valve) and 1 J13 (Job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL00

Near Simpsonville, South Carolina 29681

Matt

Job Details: 03/13/2025

Replaced damper control. Did not move unit. Tested operation and all functions pass

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GVEXVD07

Near Spartanburg, South Carolina 29307

Chris

Job Details: 03/13/2025

Unit has broken dispenser assembly. Parts are unavailable

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Spartanburg, South Carolina 29307

Chris

Job Details: 03/13/2025

Unit has burnt contacts in front right swtich. Have customer a bluebook estimate for repair $360.27. Installed new switch. . Unit check is ok ; used 1 WP3149400 (Switch) from stock

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL04

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 03/13/2025

Installed new glass and gasket unit ck ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Chesnee, South Carolina 29323

Sam

Job Details: 03/13/2025

Found units door not closing properly. Found door catch cracked not clicking and latching to strike. Replaced catch from pre ID. Opened and closed door multiple times.units door now closes and opens properly. Unit checks ok.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Salem, South Carolina 29676

Frank

Job Details: 03/13/2025

Unit unplugged on arrival.. Found compressor at .45 amps.. found line coming in discoloration and flaking coming into evap. Evap not getting cold at all. May be leaking in cabinet need sealed system tech to check pressure.. ; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evaporator) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 Jobcodex20 (Job code x20) and 1 Accessport and 1 Drier (Drier)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Salem, South Carolina 29676

Frank

Job Details: 03/13/2025

Found timer shaft worn down and knob broken.. replaced timer and knob.. tested working as intended

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE05

Near Salem, South Carolina 29676

Frank

Job Details: 03/13/2025

Found 23 degrees in fc. 39 in fc set to 35found iced up on top of evap. In test 10 step5 ran for 10 minutes evap not frosting up.; ordrng 1 W11557671 (Compressor) and 1 R600a (R600a) and 1 Accessport (Access port) and 1 Drier (Drier) and 1 W11557671 (Evaporator) and 1 Jobcodex20 (Job code x20) and 1 Sealedsystemtech (Sealed system tech)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waynesville, North Carolina 28786

Kari

Job Details: 03/13/2025

"Took quick pics, found unit stayed on for 4 hours and was still heating and knob never moved. They tried timed dry and same thing. Found voltage to unit correct and all thermals and heater have correct resistance. Also found 240v into timer. Installed new timer. Set on 20 minutes timed dry and waited for cycle to hit the cool down and the knob moved and new timer is working properly. Unit checks ok. Reported findings with safety team."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Mills River, North Carolina 28759

Brian

Job Details: 03/13/2025

"Found no saved error codes. Unit is level. Suspension and counter weights ok. Tested unit in diagnostic and unit completed without issue. Tested unit with 6 large towels. Unit did bang around a bit. Removed 2 towels and tested again and found unit spinning towels out with no issues. Contacted tech support. Informed him of issues. He was able to look up work history from our company and another company. The other company replaced the shocks, rotor and stator, valve control and ui and control. We checked spin basket to make sure it wasnt warped or damaged. We checked rear bearings and found them ok. Given all the repairs that have been done on unit, and since issues dont occur when tub is empty and there are no error codes, he said it sounds like a load issue. Unit itself is ok. Reviewed loading procedures with customer, and informed customer that as spin basket is speeding up and slowing down, unit may bang around, depending on the load in unit. Informed customer that they will need to talk to whirlpool customer service with further questions. Sr (7741136289)"

We serviced a

WHIRLPOOL DISHWASHER

Model WASHER

Near Chesnee, South Carolina 29323

Sam

Job Details: 03/13/2025

Found unit upon startup instantly starts leaking water. Found unit leaking from tub and or pump and motor area. Tried searching model number for parts available but could not get model number to load anything. Called third party. Third party stated model and serial number is incomplete and cant be read properly. Model and serial tag is ineligible. Third party stated to refer customer back to warranty company they use. Third party provided model and serial for trip. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Greer, South Carolina 29651

Chris

Job Details: 03/13/2025

Units has control failure due to bug infestation as noted in pictures. Called trade care and spoke with Danielle . Warranty void . File number for call is 774115952

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSF705HPS01

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 03/13/2025

Customer states they canceled appointment

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 03/13/2025

Adjusted flame height. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Candler, North Carolina 28715

Kari

Job Details: 03/13/2025

"Took quick pics, found unit not cycling. Took door off and put into diagnostics. Found unit showing 4-3 open motor code. Ran diagnostic and found 120v to motor and motor will not do anything but hum. Need parts for repair. Rescheduled for 3/18 PM ; ordrng 1 W11613479 (Motor) and 1 J13 (Job code) and 1 PartinOF (Part in OF)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 03/13/2025

"Found frez door not sealing top left, big gap, unit is level and stable, seems like door is warped, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W10397636 (Adapter) and 1 W10397635 (Adapter) and 1 W10858419 (Ss frez door)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 03/13/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

AMANA MICROWAVE

Model AMV2307PFS08

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 03/13/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Honea Path, South Carolina 29654

Jerry D.

Job Details: 03/13/2025

"Found touchpad peeling and door panel also, ordering , j13; ordrng 1 W11184028 (Gasket) and 1 W11025593 (Vent) and 1 W11025634 (Bezel) and 1 W11109176 (Console) and 1 W10865090 (Trim) and 1 W11233307 (Panel ss)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Spartanburg, South Carolina 29302

Sam

Job Details: 03/13/2025

"Installed new clutch and slider. Cycled unit through diagnostic cycle and quick wash. All components performed correctly. Unit progressing cycle correctly, unit agitating and spinning again. All functions pass."

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HW09

Near Spartanburg, South Carolina 29303

Sam

Job Details: 03/13/2025

Found unit on startup starts smoking almost instantly. Removed units cover. Found transformer burning up when unit starts up. Unit will need new transformer and wiring to transformer. Will order parts.; ordrng 1 W11545872 (Transformer) and 1 W11256462 (Diode) and 1 W11301790 (Harness) and 1 L14 (L14) and 1 W11574181 (Cavity thermostat)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Spartanburg, South Carolina 29303

Sam

Job Details: 03/13/2025

"Installed new control and user interface to unit. Cycled unit through calibration cycle and diagnostics quick overview test cycle. Unit performed all functions perfectly. Unit filled with water, agitated, drained and spun. All components working. All functions pass."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Cowpens, South Carolina 29330

Sam

Job Details: 03/13/2025

"Installed new pump and motor and control. Cycled unit through quick overview test cycle. Unit performed all actions. Unit filled with water, recirculated, heated and drained. All components working. All functions pass."

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ06

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 03/13/2025

Customer stated unit randomly will stop freezing as well as it should and temperature will spike up to 20 sometimes 30 degrees every few days. Customer notices unit has soft ice cream and melted ice occasionally. Unit at time of checking. Has 0 temp in freezer and 38 in refrigerator thermistors check ok per diagnostics. Unit possibly has issue with control not operating properly. Pulled unit out and replaced control from pre ID. Informed customer to keep and eye on unit and see if unit continues to have same issue and to give us a call back if problem persists. At time of repair unit checks ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Easley, South Carolina 29642

Larry M.

Job Details: 03/13/2025

Replaced dryer repair kit and pulley. Ran test cycle. All functions pass.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Easley, South Carolina 29642

Larry M.

Job Details: 03/13/2025

Found Ice in mid fridge section. Freezer at 0 degrees. Suspecting defrost issue. ; ordrng 1 W11211387 (Cover) and 1 W11457241 (Drain pan) and 1 W11033168 (Harness) and 1 J13jobcode (J13 job code)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Simpsonville, South Carolina 29680

Carl

Job Details: 03/13/2025

Found shaft on knobs split and chipped ; ordrng 2 W11620491 (Knob)s

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Greenville, South Carolina 29609

Carl

Job Details: 03/13/2025

Installed new acu and shifter ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Greenville, South Carolina 29611

Larry M.

Job Details: 03/13/2025

Replaced bulkhead. Ran test cycle. All functions pass.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Leicester, North Carolina 28748

Kari

Job Details: 03/13/2025

Installed parts unit checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC700HPS01

Near Simpsonville, South Carolina 29680

Carl

Job Details: 03/13/2025

"Ran diagnostics test 45,44 imk failed could not find home"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Simpsonville, South Carolina 29681

Carl

Job Details: 03/13/2025

"Installed new stater,rotor and acu ran diagnostics and a test cycle unit ck ok"

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Simpsonville, South Carolina 29681

Carl

Job Details: 03/13/2025

Advised customer the noise is normal unit ck ok

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Fairview, North Carolina 28730

Brian

Job Details: 03/13/2025

Found f8e3 (overflow condition). Tested unit in diagnostic and found cold water contended to run for a while after valve was supposed to shut off. Also found belt squeaking in spin cycle. Valve (W11513255) Control (W11627413) Cam (W10721967) and Belt (W11239857)needed. ; ordrng 1 W11513255 (Valve) and 1 W11627413 (Control) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 L14 (Job code)

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW5430MW0

Near Fairview, North Carolina 28730

Brian

Job Details: 03/13/2025

"Installed new lower wire harness and clip. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Asheville, North Carolina 28803

Brian

Job Details: 03/13/2025

Test cycled ice maker and found it not cycling. Forced motor by hand and ice maker started working. Motor is getting stuck. New Ice maker (W11700250) needed. ; ordrng 1 W11700250 (Ice maker) and 1 J13 (Job code)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Greer, South Carolina 29651

Chris

Job Details: 03/13/2025

Unit wont drain. Unit has 120 pump. Pump has wild ohm reading from control . Ordeing for repair ; ordrng 1 W11568984 (Harness) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)

We serviced a

KITCHEN AID OVEN/MW COMBO

Model KOCE500EBS09

Near Greer, South Carolina 29650

Chris

Job Details: 03/13/2025

"Unit has invertor fault. Unit needs appliance manager, invertor . Mag tube snd 2 men with dolly. Gave customer a bluebook estimate for repair at $1560.55. Customer to exercise 30 day option"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Greenville, South Carolina 29617

Larry M.

Job Details: 03/13/2025

"Replaced icemaker, valve, and fan. All functions pass"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Taylors, South Carolina 29687

Chris

Job Details: 03/13/2025

Unit has broken wires and water lines in door.door is discontinued. Called third party team and spoke with Miguel. Unit is unrepairable. File number for call is 7741011536

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8TXNGFWQ02

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 03/13/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Anderson, South Carolina 29621

Frank

Job Details: 03/13/2025

"Installed harness, oven heating ok lights wouldnt go off.. tested switches and harness for ohms all homing out ok.. light started to work.. unit operating as intended .. calling for authorization."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Horse Shoe, North Carolina 28742

Brian

Job Details: 03/13/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mars Hill, North Carolina 28754

Kari

Job Details: 03/12/2025

"Adrian @ techline 7741126357Took quick pics, found water covering pump again about half an inch. Called techline and spoke with Adrian. I gave him the history so far and he said since the fill valve and hose have been changed its possible the control is sending voltage to valve periodically causing water to come in when it shouldnt. Need parts for repair. ; ordrng 1 WPW10545278 (Drain hose with check valve) and 1 W11684544 (Valve) and 1 W11637581 (Control) and 1 N15 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Alexander, North Carolina 28701

Kari

Job Details: 03/12/2025

"Took quick pics, found unit showing no codes, ran diagnostic cycle and found all functions completed. Customer states there is a whining noise when agitating. Put clothes in it on normal and let it run. Found motor is the source of the noise but it is normal operational noise. Customers last washer was 20 years old and the agitator sounded different. Unit checks ok"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KBS2

Near Simpsonville, South Carolina 29681

Nathan

Job Details: 03/12/2025

"Ran dishwasher in diagnostics and it went through without issue. No error codes found because unit was switch off at breaker so either there wasnt any error codes or they were erased. Ordering sump assembly,drain hoses, and lower wiring harness. Homeowner showed me a video of control board lighting up random lights. Suspect its from wiring getting wet from leaking water. Let homeowner know not to use dishwasher until its repaired. ; ordrng 1 W11416362 (Sump and motor assembly) and 1 W11414944 (Drain hose) and 1 W11568793 (Machine harness) and 1 W11551233 (Sump to drain hose, hose) and 1 W19laborcode (W19 labor code) and 1 Takepicturesoffloorunderneathdishwasherwhenpulledout (Take pictures of floor underneath dishwasher when pulled out)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Columbus, North Carolina 28722

Brian

Job Details: 03/12/2025

"Found no saved error codes. Tested unit in diagnostic and found no unusual noises. Inspected and found evidence of cam rubbing on pulley shield, damaging pulley and stretching belt. Found suspension ok. Inspected gearcase and could see so visible damage. Cam (W10721967) and belt (W11239857) needed. Quoted customer 422.88 to complete repair, and informed customer that due to the nature of issue, further repairs may be needed, resulting in further changes. Customer understood and wished to proceed with repairs. Installed new cam and belt and adjusted pulley shield to put it further away from pulley. Calibrated and tested unit. At this time, all operations ok with no leaks detected. Collected total. ; used 1 W10721967 (Cam TS), and 1 W11239857 (Belt TS) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Tryon, North Carolina 28782

Brian

Job Details: 03/12/2025

"Unit pulled out and floor damaged in front of unit, when I arrived. Entered diagnostic and Found f8e3 (overflow) F0e2 (oversuds) F5e2 (lock failure) F9e1 (long drain). Found console loose because tab is broken and speaker is no longer mounted. Inspected and found drain pump filter clogged. Cleared filter and tested unit. When entering diagnostic I found some buttons on console not responding. I was able to get unit to enter diagnostic test. Found all other functions ok. New Console (W11591400) needed. ; ordrng 1 W11591400 (Console) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Tryon, North Carolina 28782

Brian

Job Details: 03/12/2025

"Found unit not responding. Control is getting proper voltage. Inspected and found lid lock broken and wires to drain pump broken. Repaired harness and still found user interface not responding. Control (W11513246) control (W11481116) Latch (W11513248) and Main wire harness (W11643701) needed. Quoted 877.42 to complete repair. Informed customer that due to the nature of the issue, further repairs may be needed resulting in further charges. Customer understands and does not wish to proceed with repairs at this time. Collected 150 for service call."

We serviced a

WHIRLPOOL FREEZER

Model WZC5216LW0

Near Hendersonville, North Carolina 28792

Brian

Job Details: 03/12/2025

Found unit getting proper voltage but compressor is not coming on. Thermostat (W11685637) inverter (W11598145) control box (W11592036) and overlay (W11592037)needed. ; ordrng 1 W11685637 (Thermostat) and 1 W11598145 (Inverter) and 1 W11592037 (Overlay) and 1 W11592036 (Control box) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC0

Near Hendersonville, North Carolina 28791

Brian

Job Details: 03/12/2025

"Installed all parts ordered. Tested unit and found it functioning as designed. Tested moisture sensors and found them ok. At this time, all operations ok with no gas leaks detected."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5057LW0

Near Fountain Inn, South Carolina 29644

Jerry D.

Job Details: 03/12/2025

"Wire harness shorted cntrl inoperable, serv bull, ordering, j13; ordrng 1 W10721967 (Splutch) and 1 W11335100 (Harness) and 1 W11428994 (Cntrl) and 1 W11414731 (Latch)"

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 03/12/2025

"Maintenance let me in we ran the microwave with a glass of water and it boiled water in 1 minute 10 seconds, cycled all functions, all functions chks ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 03/12/2025

"Installed light kit sent preid, all lights chks ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 03/12/2025

"Found unit unlevel and dust and hair under feet unit is moving across the floor during spin, floor is on a concrete slab and vynyl floor is slippery, cycled unit through test and suspension ok, cleaned all feet and floor, leveled unit, advised customer if unit continues to walk across the floor to purchase washer floor pads from lowes, unit chks ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Inman, South Carolina 29349

Sam

Job Details: 03/12/2025

"Installed new pump assembly, harnesses and control. Cycled unit through diagnostics cycle quick test and quick wash. Unit performed all actions and activated all components perfectly. All functions pass.Wp third party SR#7740899230"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Simpsonville, South Carolina 29681

Carl

Job Details: 03/12/2025

Found belt worn and idler sized installed new belt and idler cycled unit to ck operation unit ck ok; used 1 5392065 (Repair dye) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Anderson, South Carolina 29626

Jerry D.

Job Details: 03/12/2025

"On arrival unit is unplugged and warm inside,72 degrees, plugged in unit, Unit inoperable, installed cntrl sent preid, all functions and fan motor now running, customer will monitor temps"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Greenville, South Carolina 29605

Nathan

Job Details: 03/12/2025

Replaced case on washer that had broken welds by leveling legs making the washer unable to be leveled. Replied broken rotor cover and all main ACU that had a bad pressure sensor causing washer to constantly drain. Replaced cracked leveling feet. Calibrated washer and tested on drain and spin and quick cycle after leveling washer.; ordrng 1 Extralaborauthorizationnumberw1dlyj0nl1.5(jobcomplete) (Extra labor authorization number w1dlyj0nl1.5 (job complete))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Jonesville, South Carolina 29353

Sam

Job Details: 03/12/2025

Customer complaint is units drawer above crisper drawers keeps sliding out when opening the machine. Called techline. Techline stated customer has two options either raise the feet of machine and be able to pulled out to clean or put the feet down to raise the front of the unit to keep drawer from sliding forward but not able to move machine because feet are down. Informed customer of two options techline provided for issue. Techline stated unit is operating normally. Customer decided to leave feet up so they can move machine in and out. Customer unhappy and stated they will be calling customer service. Provided customer with file number. Unit checks ok. And all functions pass.SR#7741128236

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WED5800SW0

Near Union, South Carolina 29379

Sam

Job Details: 03/12/2025

Found unit will not start. Unit has good 240 volts at terminal block. Found door switch broken and will not allow unit to start. Will order new door switch for repair.; ordrng 1 WP3406107 (Door switch) and 1 J13 (J13)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Inman, South Carolina 29349

Matt

Job Details: 03/12/2025

Helped SR on this.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Weaverville, North Carolina 28787

Kari

Job Details: 03/12/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 03/12/2025

Replaced bottom riser and feet. And skirt. Leveled unit. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 03/12/2025

Replaced ACU. Unit wouldnt stop draining. Chris from TECHLINE SR:7741126525Suggested harness. Will order harness. ; ordrng 1 W11682224 (Harness) and 1 N14jobcode (N14 job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Greenville, South Carolina 29615

Chris

Job Details: 03/12/2025

Installed new damper. Unit check is ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Simpsonville, South Carolina 29680

Chris

Job Details: 03/12/2025

"Customer states unit wont complete cycle . Leaves standing water and cleaning light will continue to flash. Unit has no stored faults . Unit passes test cycle and drains fully . Called tech line and spoke with Derek . Pump ,check valve and disposal is clear. Derek advised cycle could be interrupted from racks or unit being tilted forward. All checks ok . Racks slide and close . Latch checks ok . Unit is level. Start light began flashing while cycle was running. Wash motor stopped . Pressed start and cycled resumed . Derek advised latch is failing. Contacts on latch are clean . Switch shows open closed . All components look ok. Tech line advised changing latch. Advised customer latch is not guaranteed to fix unit . Customer denied repair . wpw10274880. File number is 7741125748"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Duncan, South Carolina 29334

Chris

Job Details: 03/12/2025

Unit has presssure sensor fault . Pump continuously runs. Installed new control. Unit check is ok .

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 03/12/2025

Basket split outer tub is cracked cant separate q16; ordrng 1 W11454734 (Gearcase) and 1 W10849477 (Tub ring) and 1 W10752719 (Basket) and 1 W11219115 (Tub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Mauldin, South Carolina 29662

Carl

Job Details: 03/12/2025

Installed new inner panel unit ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Seneca, South Carolina 29672

Frank

Job Details: 03/12/2025

Found unit not filling with water.. tested water source house valve not good.. customer need to fix house valve before any other tests can be done.. no errors on unit at this time..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hendersonville, North Carolina 28791

Brian

Job Details: 03/12/2025

"Installed new inlet valve and water reservoir. Tested water dispenser and ice maker, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Easley, South Carolina 29642

Larry M.

Job Details: 03/12/2025

Found unit full of water. Pump would not come on. Will need ACU ; ordrng 1 W11603811 (ACU)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Greenville, South Carolina 29607

Nathan

Job Details: 03/12/2025

"Replaced gear case,splutch,and drive belt. Gear case was squealing in spin at first visit. After replacing gear case I calibrated washer then ran a quick wash cycle until it started the agitation process. After that I ran a drain and spin cycle until it went into high speed to make sure theres no more squealing of the gear case. Everythings performing as designed."

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW6500MW0

Near Seneca, South Carolina 29672

Frank

Job Details: 03/12/2025

Found plastic around hinge broken apart due to plastic break down of materials. Ordering lid for replacement ; ordrng 1 W11413336 (Lid) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Liberty, South Carolina 29657

Frank

Job Details: 03/12/2025

Replaced control and thermistors. Cooling ok.. need to wait to see if it stays.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Liberty, South Carolina 29657

Frank

Job Details: 03/12/2025

Replaced board and harness.. calibrated tested cycle operating as intended

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Anderson, South Carolina 29625

Frank

Job Details: 03/12/2025

"Found main tube off manifold.. put tubing on manifold, checked for any additional leaking. No other leaking detected, tested unit operating normal now"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Greenville, South Carolina 29607

Carl

Job Details: 03/12/2025

Installed new acu ran diagnostics and a test cycle unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Fletcher, North Carolina 28732

Matt

Job Details: 03/12/2025

Replaced sealed system. Pressure tested with nitrogen and micronized leak detector. No leaks. Pulled a vacuum and weighed in 5.5 ounces of 134a. Ran test 4 both evaporators frost properly.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW3

Near Lyman, South Carolina 29365

Chris

Job Details: 03/12/2025

Installed new parts. Unit check is ok . New labor authorization is w1dm2a0nl1.5

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS01

Near Lyman, South Carolina 29365

Chris

Job Details: 03/12/2025

Installed new leds. Unit check is ok

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW4855HW3

Near Greer, South Carolina 29651

Chris

Job Details: 03/12/2025

Unit has pressure sensor and motor faults . Replaced from stock . Unit check is ok

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHM12

Near Greer, South Carolina 29651

Chris

Job Details: 03/12/2025

"Unit produces ice very slowly if it at all . Freezer is at 25 and fresh food is at 48. Unit goes into forced defrost and customer states she can hear heating element energize. Top of evaporator is has no frost pattern . Lower part of evaporator has frost pattern, all fans energized . Unit has restricted system or failure . Ordeing for repair ; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor) and 1 R600 and 1 Sealedsystemtech and 1 R600 and 1 Tap and 1 Drier"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Easley, South Carolina 29642

Carl

Job Details: 03/12/2025

Receive wrong harness n15; ordrng 1 W11573117 (Heater) and 1 W11321508 (Acu)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ16

Near Spartanburg, South Carolina 29303

Sam

Job Details: 03/12/2025

Found unit makes loud noise when ice maker fills with water. Explained to customer that only fix for noise is pressure reducer. Will order pressure reducer for repair. ; ordrng 1 W11548535 (Valve) and 1 Pressurereducer (Pressure reducer) and 1 Pressurereducerline (Pressure reducer line) and 1 L14 (L14)

We serviced a

KITCHEN AID OVEN

Model KOED530PSS00

Near Pendleton, South Carolina 29670

Frank

Job Details: 03/12/2025

"Replaced listed parts.. calibrated.. unit heating and temps are good. Before pulling out noticed gouge in cabinet took pic, then tried to pull out unit was very tight in place."

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