We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pelzer, South Carolina 29669
Carl
Job Details:
12/11/2024
Installed new valve ran diagnostics and a test cycle to check operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Taylors, South Carolina 29687
Chris
Job Details:
12/11/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LV3
Near Greer, South Carolina 29651
Chris
Job Details:
12/11/2024
Unit has damaged gasket. Ordeing for repair ; ordrng 1 W11542153 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pendleton, South Carolina 29670
Frank
Job Details:
12/11/2024
"Ice build up under ice bin.. letting air in.. sweat by top right by seal.. replacing door.. has two waterlines, for 2 man job.; ordrng 1 Jobcodel14 (Job code l14) and 1 2manjob (2 man job) and 1 W11572312 (Freezer door) and 1 Wp2314271 (Connector) and 1 8201815 (Connector)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
12/11/2024
"Cycled unit through test and regular cycle found lower sprayarm loose and setting crooked, causing water to hit corners and drip, reattached sprayarm cycled unit through test and regular cycle no leaks found unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Greer, South Carolina 29650
Chris
Job Details:
12/11/2024
Unit has no faults in test 56. Unit has very weak fill in test 45 and at dispenser with filter removed or installed. Uninstalled unit and unit has very weak pressure coming from home supply. Customer to contact plumber . Customer States previous unit made ice with no changes to install of supply. Advised customer there is next to no pressure today .
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Alexander, North Carolina 28701
Kari
Job Details:
12/11/2024
Took quick pics found unit showing 4-2 and 3-2 code. Found heater and owi both open but board is sending 120v to heater. Need parts for repair. Rescheduled for 12/23 Pm ; ordrng 1 W11537778 (Heater) and 1 W11410464 (Owi) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Arden, North Carolina 28704
Brian
Job Details:
12/10/2024
Checked and found unit not heating. Unit is getting proper voltage. Tested element and fuses. Found Element (WP3387747) bad. Quoted customer 418.96 to complete repairs. Customer wished to proceed. Installed new element and tested. Found all operations ok at this time. Collected total. ; used 1 WP3387747 (Element TS) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGHF2360PF1
Near Greer, South Carolina 29651
Chris
Job Details:
12/10/2024
"Unit has big ball of sweat/rust on rear liner due to Manufacturing failure, causing insulation void. Unit is unrepairable"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canton, North Carolina 28716
Kari
Job Details:
12/10/2024
Installed parts unit checks ok. Customer paid in full first trip
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Canton, North Carolina 28716
Kari
Job Details:
12/10/2024
"Took quick pics, found unit not heating. Found the thermistors all check closed. Heater is open need heater for repair. ; ordrng 1 WP3387747 (Heater) and 1 J13 (Job code)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Easley, South Carolina 29640
Carl
Job Details:
12/10/2024
Found idler worn and buttons on the console do not respond ; ordrng 1 W10547287 (Idler) and 1 W11164011 (Facia)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Easley, South Carolina 29640
Carl
Job Details:
12/10/2024
This unit I unrepairable
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Easley, South Carolina 29642
Carl
Job Details:
12/10/2024
Found motor had shifted and was scrubbing removed and reinstalled motor cycled unit ck ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS11
Near Easley, South Carolina 29642
Carl
Job Details:
12/10/2024
Found water fall leaking on imk fill causing build up arund fan l14; ordrng 1 W11605929 (Water chute) and 1 W11700250 (Imk) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Spartanburg, South Carolina 29301
Jerry
Job Details:
12/10/2024
found fresh food section 39 freezer +4 found condensor clogged cleaned condensor also insulated water tank suspect water line freezing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greer, South Carolina 29651
Chris
Job Details:
12/10/2024
Found pinched water line. Secured water line. Unit check is ok
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRB322DMBW00
Near Greer, South Carolina 29650
Chris
Job Details:
12/10/2024
Installed new imk . Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Greer, South Carolina 29650
Chris
Job Details:
12/10/2024
Customer states unit will pause mid cycle and never complete cycles at times with lights flashing .rotor is tight and slider checks ok. Called tech line and spoke with Dylan . Unit has no stored faults . Unit passes automatic test cycle. Unit is planted and suspension is good . Tech line advised to have customer record faults since none is being stored . file number for call is 7740500246
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HWH0
Near Greenville, South Carolina 29609
Chris
Job Details:
12/10/2024
Unit has diverter leak. Installed new sump. Unit check is ok. No leak
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near Salem, South Carolina 29676
Frank
Job Details:
12/10/2024
Part . $340.80 replaced mount kit .. filled with water in test 97.. need to keep eyeon make sure working
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS2
Near Greenville, South Carolina 29609
Chris
Job Details:
12/10/2024
Customer states unit has burning smell when running and had another service company (banks appliance ) out and diagnosed unit with failed motor. Unit has no stored faults. Removed toe panel and float switch left uninstalled underneath drip tray by banks appliance. Re installed float to drip tray .Ran diagnostics cycle and unit does nothing. Vent fan and wash motor faults reappeared along with control fault . Called saftey and spoke with Reece. Reece advised to not go with repair due to cost of repair vs price of unit .advised customer contact saftey team . . File number for call is 7740458585
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near Mills River, North Carolina 28759
Brian
Job Details:
12/10/2024
"Found fae1 (fridge evap fan). Found service pointer with scode (S15354) regarding this issue. Contacted tech support and spoke to Derek. We checked and found all thermistors reading ok in unit and all fans working at this time. Given symptoms of unit, tech line recommended following service pointer. Service pointer covers parts and labor. New Control (W11455229) needed. Sr number (7740500870) collected 150 for service call. ; ordrng 1 W11455229 (Control) and 1 J13 (Job code)"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS00
Near Six Mile, South Carolina 29682
Frank
Job Details:
12/10/2024
"Water trickling in. Valve humming but getting 120v. Replaced valve from ts.. bb quoted $519.20, paid cc"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Six Mile, South Carolina 29682
Frank
Job Details:
12/10/2024
"Sr. 7740163348. Called Techline 3rd time. Had no suggestions.. machine operating as intended they said, and also said customer could be pushing ice back to causeing arm to push ice back on floor. Also Techline refused to push up to engineering.. having customer call customer service with file number.."
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Seneca, South Carolina 29672
Frank
Job Details:
12/10/2024
Found intermittent squealing form rollers. Belt idler needs replaced.. ordering parts no truck stock; ordrng 1 Jobcodel14 (Job code l14) and 1 W10837240 (Belt idler) and 4 WPW10314173 (Rollers)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Seneca, South Carolina 29672
Frank
Job Details:
12/10/2024
"Found opening the door, damper rattling.. need to order to replace; ordrng 1 WPW10479155 (Diffuser) and 1 Jobcodel14 (Job code l14)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Seneca, South Carolina 29672
Frank
Job Details:
12/10/2024
Damper rattling.. need to order to replace to ts.; ordrng 1 W11236851 (Diffuser) and 1 Jobcodej13 (Job code j13)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFF577KPS02
Near Mills River, North Carolina 28759
Brian
Job Details:
12/10/2024
"Installed new rail assemblies and freezer door. Ensured door was sealing and closing properly. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Asheville, North Carolina 28804
Kari
Job Details:
12/10/2024
"Took quick pics, found unit showing no codes, took oven bottom off and put unit into bake cycle. Found neither element getting hot. I put unit into broil and the broil element is cold to the touch. Pulled unit out and unplugged. Took terminal cover off and found red wire was blown up and no longer connected to block. Installed new terminal block and found broil and convection elements now work but bake isnt, bake element is showing 17ohms. I isolated each wire to bake element and found only the solid red wire sending 120v to element. T need control for repair. Gave cust est of $738.60 cust agreed and paid half by cc office ran. Emailed receipt ; ordrng 1 L14 (Job code) and 1 W11082269 (ACU), used 1 WPW10245259 (Terminal block) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Asheville, North Carolina 28804
Kari
Job Details:
12/10/2024
"Took quick pics, found units drip tray full of water, emptied tray and checked for codes, none stored. Took door panel off and ran diagnostic cycle. No codes at end of cycle and didnt see any apparent leaking. The insulation that sit behind the kickplate is discolored like its been wet at one point. Ran unit on sensor cycle and watched the water at the bottom seal between door panels. Found when unit is spinning bottom arm the water is pulsing over the lip and splashing over, this started to occur about 30-40 minutes into the cycle. I found the front leveling feet were all the way up, I did raise the front of the unit about 2 inches to keep the front slightly high than the back to keep the water from sloshing through the door panels. No indication of water (rust spots or mineral deposits) anywhere on metal frame. Tub seams are intact and the drain hose/fill hose are tight and no leaks from motor. Unit checks ok. Had office run cc for $150 Tc and email receipt"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Horse Shoe, North Carolina 28742
Brian
Job Details:
12/10/2024
"Installed new control and shifter. Calibrated and tested unit. At this time all operations ok with no leaks detected. Customer keeps hot water turned off to unit because the hot valve, on the wall, leaks. I informed customer that they will need to have hot and cold water on to unit in order for it to work properly. Customer understands and says they will get it fixed. At this time, unit itself if functioning as designed with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hendersonville, North Carolina 28791
Brian
Job Details:
12/10/2024
"Found f8e2 (fill valve electrical problem) cleared code and tested in diagnostics. Unit is filling ok. Unit completed test cycle without issues. Found unit is getting proper voltage. Contacted tech support and spoke to Chris. I informed him of the situation and of all past repairs.we called customer and she said she uses the normal and quick wash cycles. Chris recommended customer use pro wash or the heavy wash, when washing tougher items but unit is functioning as designed at this time. Explained loading procedures and cycle selection to customer. Customer understood. Sr number (7740503723)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Fletcher, North Carolina 28732
Brian
Job Details:
12/10/2024
"Installed new waterline to ice maker. Test cycled ice maker and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fletcher, North Carolina 28732
Brian
Job Details:
12/10/2024
"Installed new wash motor. Tested unit multiple times observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Spoke with Jacob and he wanted me to leave unit plugged in with water on."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS42QDW05
Near Greenville, South Carolina 29615
Chris
Job Details:
12/10/2024
Unit is a refrigerator not dishwasher. Unit is completely dead. Called techline and spoke with Andrew.unit is a 1997 model . Andrew advised defrost timer is bad along with compressor. Entire unit has corrosion throughout system on system parts. No parts available. Unit cant be repaired . Unit has completely aged out . .. file number for call is 7740501176
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Weaverville, North Carolina 28787
Kari
Job Details:
12/10/2024
7740506115 AndrewCalled techline like whirlpool told me to spoke with Andrew. He states the pressure system has an issue somewhere. He wants me to go back out and check between inner and outer tubs to make sure nothing is caught that could be clogging drain line. I am also going to take a pressure switch since he said it could be that if the in between of the tubs are clear. Rescheduled for 12/16 PM ; ordrng 1 W11316246 (Pressure switch) and 1 InWH (In WH) and 1 L14 (Job code)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Pickens, South Carolina 29671
Jerry
Job Details:
12/06/2024
Recoverd refrigerant installed all parts pulled vacuum and recharged system and cleaned condensor all operations working normal
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW14
Near Greer, South Carolina 29651
Chris
Job Details:
12/06/2024
Un installed unit . Unit has leak in wire jacket underneath unit . No access panels. Called tech line and spoke with Glenn. Gained access to harness. Replaced water line with guess fitting . Ran several units checks . No leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greer, South Carolina 29651
Chris
Job Details:
12/06/2024
New sump has hard leak. Will re order ; ordrng 1 w11613479 (Sump and motor assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Greer, South Carolina 29651
Chris
Job Details:
12/06/2024
Ordeing for first call complete ; ordrng 1 W10827631 (Toe plate)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW4505MW1
Near Greer, South Carolina 29651
Chris
Job Details:
12/06/2024
Unit has break in harness . Customer has also damaged lid strike trying to get into washer . Ordeing for repair ; ordrng 1 W11643701 (Wire harness) and 1 W11670519 (Latch) and 1 W11399437 (Pump) and 1 W11626074 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pickens, South Carolina 29671
Frank
Job Details:
12/06/2024
Found goes right into drain mode when plugged in.... Long drain.. keeps going into drain mode.. replaced board calibrated tested cycle working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pickens, South Carolina 29671
Frank
Job Details:
12/06/2024
"Replaced ice bin first tested cubed and crushed modes, working good. Some frost build up under ice bin."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Salem, South Carolina 29676
Frank
Job Details:
12/06/2024
4-3. Wash motor fail.. starts runs then stops. Drains ok.; ordrng 1 W11613479 (Pump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pickens, South Carolina 29671
Larry M.
Job Details:
12/06/2024
Installed slider. Found unit still making noise. Likely a faulty gearcase. Customer would like second opinion ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Travelers Rest, South Carolina 29690
Larry M.
Job Details:
12/06/2024
Found door handle scratched. ; ordrng 1 W11123099 (Handle)
We serviced a
JENN-AIR RANGE
Model JGR8890ADP20
Near Travelers Rest, South Carolina 29690
Larry M.
Job Details:
12/06/2024
Found ignitor blown. Replaced ignitor. Ran bake test cycle. Checks ok. Customer owes $406.95; ordrng 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Travelers Rest, South Carolina 29690
Larry M.
Job Details:
12/06/2024
"Replaced actuator,main control and, capacitor. Ran test cycle checked ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Moore, South Carolina 29369
Sam
Job Details:
12/06/2024
Installed all parts. Cycled unit through quick wash. All components working. All sounds normal. Unit checks ok. All functions pass.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SNHM00
Near Greer, South Carolina 29651
Chris
Job Details:
12/06/2024
"Customer states unit intermittently works a snd doesnt. Unit is wide range of temps. Unit is in garage with temperature is in low 20s high teens. When warmer outside customer States unit cools. Unit is short cycling . Compressor pulls correct amps. Called tech line and spoke with stsve. Unit works as designed. Optimal temperature operating temp range should be 57-90. degrees, Cusotmer to contact dealer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spartanburg, South Carolina 29302
Sam
Job Details:
12/06/2024
Found unit doesnt dispense ice randomly. Customer stated he can push his knee into door and it will start working again. All connections secure at bottom of door. Most likely culprit is pinched wire inside door causing dispenser to not work all the time until pressure is applied to door.; ordrng 1 LW10913113 (Door) and 1 W11396033 (Switch) and 1 Q16 (Q16) and 1 2man (2 man)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gaffney, South Carolina 29341
Sam
Job Details:
12/06/2024
Found unit cooling properly in freezer side but not cooling in refrigerator. Checked diffuser in diagnostics. Never felt airflow come through during diagnostics. Units diffuser or control is not operating not allowing diffuser to open and cool refrigerator section. Will order parts for repair.; ordrng 1 W11236851 (Diffuser) and 1 W11595219 (Control) and 1 L14 (L14)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chesnee, South Carolina 29323
Sam
Job Details:
12/06/2024
Found unit not wanting to start skips to done. Found units nut that goes over Splutch loose and came off of unit. Re applied nut with red lock tight and cycled unit through diagnostics cycle. Diagnostics cycle went perfectly. All functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017FS0
Near Chesnee, South Carolina 29323
Sam
Job Details:
12/06/2024
Found unit with part of metal of cabinet exposed inside unit underneath rollers. Called techline. Techline stated it does not change functionality of unit and is ok to use. Techline provided touch up paint Part number 72017 for customer. Gave part number to customer so he can use the touch up paint of his own regard. Tested functions of microwave unit heats. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview, North Carolina 28730
Brian
Job Details:
12/06/2024
"Installed new wire harness. Tested and found lid lock ok. Calibrated and tested unit in diagnostics and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Easley, South Carolina 29642
Larry M.
Job Details:
12/06/2024
Installed pump. Ran test cycle. Checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mills River, North Carolina 28759
Brian
Job Details:
12/06/2024
"Found fresh food evaporator frozen over. Contacted tech support and spoke to Tracola. We checked seals on door and found them ok. Checked thermistors at board and found them ok. Checked 3 way valve coils and found them within range. Given all that we have replaced, she said it sounds like a sealed system issue and we would have to do sealed system checks. R134a. Control (WPW10226427)control (W11172798) fan scroll (W11098695) compressor (W10779331) 3 way valve (W11590197) evaporator (W11546605) evaporator (WPW10643261) dye drier (wpw10143759); ordrng 1 WPW10226427 (Control) and 1 W11172798 (Control) and 1 W11098695 (Fan scroll) and 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 W11546605 (Evaporator) and 1 WPW10643261 (Evaporator) and 1 R134a (R134a) and 1 Wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Fletcher, North Carolina 28732
Brian
Job Details:
12/06/2024
"Customer said they found the smell since day one of using unit. Found no saved error codes. Tested bake and broil elemnt and found them ok. Checked all harnesses and fan. Harness ok with no breaks or charring. Found convection fan motor not running but is getting proper voltage. Preheated oven to 350. Found unit reaching proper temps. Found smell normal for new unit and recommended customer run unit at 400 for about an hour or so, to burn off residue from assembly/shipping. Customer understood. New Convection fan (W11582241) and convection bracket (W10134126) needed. Contacted and documented findings with safety team. ; ordrng 1 W11582241 (Convection fan) and 1 W10134126 (Convection bracket) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Asheville, North Carolina 28803
Brian
Job Details:
12/06/2024
Oxfords commons. Found freezer evaporator frozen over. Found fans working ok. Tested heater and found it coming on. All connections ok. Diffuser (W11645127) thermistor (WPW10384183) clip (W11546684) and control (W11742389) needed. ; ordrng 1 W11645127 (Diffuser) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip) and 1 W11742389 (Control) and 1 U18 (Job code)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW14
Near Greer, South Carolina 29651
Carl
Job Details:
12/06/2024
Tech was assigned as a helper;
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS1
Near Simpsonville, South Carolina 29681
Carl
Job Details:
12/06/2024
Found bad wash motor gave customer est. is not going to repair unit
We serviced a
WHIRLPOOL DRYER
Model WED8120HC
Near Simpsonville, South Carolina 29681
Carl
Job Details:
12/06/2024
Ran diagnostics ck ok ck vent to out side on roof seems clear found flex tube on rear of unit and pushed as back as it could go suspect it was according closed pulled unit out and shifted vent tube and cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Simpsonville, South Carolina 29680
Carl
Job Details:
12/06/2024
Ran diagnostics found communication error and a worn shifter l14; ordrng 1 W10734521 (Shifter) and 1 W11687817 (Acu) and 1 L14 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC
Near Greenville, South Carolina 29609
Larry M.
Job Details:
12/06/2024
Installed main control and actuator. Found unit still not operating and engaging basket. ; ordrng 1 J13jobcode (J13 job code) and 1 W11591637 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spartanburg, South Carolina 29306
Sam
Job Details:
12/06/2024
Found unit not igniting. Burners working. Gas coming in. Checked resistance at igniter. Igniter has 0L no continuity. Will order igniter for repair.; ordrng 1 W11176454 (Igniter) and 1 L14 (L14)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Greenville, South Carolina 29601
Larry M.
Job Details:
12/06/2024
"Installed UI, and dryer repair kit. Ran test cycle. Checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Greenville, South Carolina 29605
Carl
Job Details:
12/06/2024
Cycled unit could not duplicate issue unit ck ok
We serviced a
KITCHEN AID MW OVEN COMBO
Model KEMS308SSS05
Near Greenville, South Carolina 29609
Carl
Job Details:
12/06/2024
Bake elmt open n 15; ordrng 1 WPW10207398 (Bake elmt)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Asheville, North Carolina 28804
Kari
Job Details:
12/06/2024
Installed parts unit checks ok. Customer paid in full first trip.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AW0
Near Leicester, North Carolina 28748
Kari
Job Details:
12/06/2024
"Took quick pics, found units turntable will run with the door open and it will also sometimes run the fan. Tested door switches and found monitor to have incorrect resistance would need switches for repair. Gave cust est of $241.68. Cust is going to by a new one"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, South Carolina 29301
Sam
Job Details:
12/06/2024
Installed timer and knob. Cycled unit through timed dry for 10 minutes. Unit heats and tumbles. All functions pass.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM1
Near Greer, South Carolina 29651
Chris
Job Details:
12/05/2024
Customer states unit will leak out of front left corner after every cycle. Float tray is dry and no stored faults. No residue of gasket leak in door. Ran service cycle . No leaks . Removed drip tray. No sign of leak residue. Ran normal cycle . No sign of leak . Called tech line and spoke with Jeremy . Uninstalled unit with unit running. No sign of leak any where . Gasket is locked tight in channels on tub. No cracks in wash arms . Sent pictures to tech line with tub and no sign of leaks . Removed outer door panel. No sign of leak from any complete inside off door . Unit works as designed at this time per tech line . File number for call is 7740467884
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Greer, South Carolina 29651
Chris
Job Details:
12/05/2024
Unit has multiple f7 fault . Ran test 51 and tub began spinning and agitating in confusion. Unit has damaged slider due to big oil leak. customer denied repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, South Carolina 29651
Chris
Job Details:
12/05/2024
Customer has video of water in floor when she returned home yesterday. Unit has no stored fault. Removed to panel and area underneath has no water traces or residue. Ran service cycle no leaks but heavy suds build up in the first 30 seconds as noted in pictures. Recommended Customer to clean unit with afresh .
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Starr, South Carolina 29684
Frank
Job Details:
12/05/2024
"Ice in tube causing not to fill imk. Heater ohm's ok, getting 120v in tested 19. But valve could be leaking.. ; ordrng 1 W11658802 (Imk) and 1 W11482383 (Valve) and 1 jobcodel14 (Job code l14) and 1 8201815 (Check valve) and 1 Wp2314271 (Check valve)"
We serviced a
KITCHEN AID RANGE
Model KSEB900ESS3
Near Pendleton, South Carolina 29670
Frank
Job Details:
12/05/2024
"Calibrated unit, found running about 100 degrees hot. Found offset set to +25 degrees.. set to -10 calibrated. Running average temp ok right now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Anderson, South Carolina 29621
Frank
Job Details:
12/05/2024
"Has restrictions in EVAP, not frosting, may need. EVAP fan. Unable to test ui not working.. lights not working. Unit needed to be reset. fc warm. rc41. .. bb quoted labor and boards. paid tc $150$ check 1697.. needs sealed system evac would order compressor and fc EVAP.. r134. Bb quoted 747 labor 350 refrigerant and recovery.. $1097."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Piedmont, South Carolina 29673
Frank
Job Details:
12/05/2024
"Dnm unit. Rc temp 40. Fc 2 degrees. Found test 56 e2 motor error.. ice had melted from ice bin. Unit would have to have gone down and over 32 degrees. Changing EVAP fans ,imk, and control; ordrng 1 W10830278 (Control power) and 1 W10843055 (Control) and 1 W10846539 (Ice box fan) and 1 W11087438 (Rc fan EVAP) and 1 WPW10389152 (Fan support) and 1 W11603851 (Fc fan EVAP) and 1 W11658802 (Ice maker) and 1 Jobcodeq16 (Job code q16)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spartanburg, South Carolina 29301
Sam
Job Details:
12/05/2024
Installed parts. Cycled unit. Unit still having same issue with not agitating. Called techline. Went over checks with techline. Techline stated that with parts that were already changed out and checks done issue is most likely occurring at wire harness will order wire harness.SR#7740467973; ordrng 1 W11568984 (Wire harness) and 1 L14 (L14)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leicester, North Carolina 28748
Kari
Job Details:
12/05/2024
"Took quick pics, found unit making an excessive thump and squeaking. Found the new rollers making noise and one has a flat spot. Installed another dryer repair kit. Unit checks ok ; used 1 4392065 (Dryer kit) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Easley, South Carolina 29642
Carl
Job Details:
12/05/2024
Door wrong color will reorder ; ordrng 1 W10815668 (Door blk ss)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, South Carolina 29605
Carl
Job Details:
12/05/2024
Ran diagnostics found start would not respond installed new control ran a diagnostics cycle unit ck ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Greenville, South Carolina 29601
Carl
Job Details:
12/05/2024
Bin level sensor is out of range j13; ordrng 1 WPW10511923 (Bin level sensor)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RV0
Near Greer, South Carolina 29650
Carl
Job Details:
12/05/2024
Cycled unit to 350 found unit was expanding and contracting and will disapate with use unit ck ok
We serviced a
FRIGIDAIRE OVEN
Model FGGH3047VFB
Near Greenville, South Carolina 29615
Carl
Job Details:
12/05/2024
Ohm bake igniter ohm. Good. Ck voltage only getting 2 v bad control ; ordrng 1 5304524332 (Oven control)
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Greer, South Carolina 29651
Chris
Job Details:
12/05/2024
Unit has broken timer. Gave customer a bluebook estimate for repair at $523.41. Customer denied repair
We serviced a
WHIRLPOOL KITCHEN
Model WDF331PAMS0
Near Greer, South Carolina 29651
Chris
Job Details:
12/05/2024
Found obstructions in pump. Removed obstructions. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Inman, South Carolina 29349
Sam
Job Details:
12/05/2024
Found GFCI breaker randomly tripping. Found unit with f7e9 error code. Tested diagnostic cycle. Cycle went through no issues. Called techline techline went over checks and stated that if amps being drawn are above 20 amps when breaker pops could be component in machine if below 20 its house power issue. Tested through normal wash unit did not pop breaker during cycle. During testing of unit it never reached past 5 amps. Went ahead and replaced control of unit since it was acting strange. Called safety to update them on what was found. Told customer if he has issue again even with new control give us a call back.Techline SR#7740469941Safety SR#7740382915
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Spartanburg, South Carolina 29303
Sam
Job Details:
12/05/2024
"Unit not cooling. Found unit has leak somewhere in refrigeration system. Compressor running ok. All fans working. Most likely culprit is evaporator but it is possible leak could be coming from back of unit near compressor or drier filter. Called JR about what repair would cost best case scenario 500$ worst case around 1000$ told customer price range of repair cost, customer approved of repair saying repairing is cheaper than replacing. Collected 150.00 trip charge and will let sealed system tech determine total cost of repair on return visit. Will order parts for repair.; ordrng 1 X20 (X20) and 1 Nitrogen (Nitrogen) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 WP2188822 (Evaporator) and 1 WPW10143759 (Dye Drier) and 1 WPW10466675 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, South Carolina 29307
Sam
Job Details:
12/05/2024
Installed ice maker. Cycled ice maker with function button. Ice maker rotated and filled with water. No abnormal noises during test. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Spartanburg, South Carolina 29302
Sam
Job Details:
12/05/2024
When going to repair unit removed old thermistor and checked resistance at thermistor. Reinstalled old thermistor and checked resistance at board. Found that resistance of thermistor is good but wiring through cabinet has no resistance from what meter is saying. Called customer to let him know that unit is not repairable based on readings at board for thermistor. Customer already paid trip charge in previous visit will not be charging customer anything else. Customer understands and said he will look into getting a new one. Informed customer unit should work for the next few weeks since ice was dethawed at evaporator coil. Waived rest of estimate since unit cannot be repaired customer owes nothing.
We serviced a
WHIRLPOOL DRYER
Model CED9150GW2
Near Canton, North Carolina 28716
Kari
Job Details:
12/05/2024
"Took quick pics, found unit had quarters stuck in the coin drop and the return button is jammed. Customer opened the coin box and the top of coin box for me, I took coin drop out of coin box housing and found 5-6 quarters stuck in the top of the drop and a few side by side which caused it to jam. Removed quarters from drop and replaced drop into housing. Before returning coin box I dropped a few quarters one by one in drop slot to make sure they go through all the way and its fine. Unit checks ok. Customer paid for tc and labor of $209.99 emailed receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Canton, North Carolina 28716
Kari
Job Details:
12/05/2024
Installed parts unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH01
Near Tryon, North Carolina 28782
Brian
Job Details:
12/05/2024
Installed all controls. Found ice build up on fresh food evaporator. Removed ice and installed Thermistor (W10316760). Sealed evaporator cover. Tested and found all operations ok at this time. ; used 1 W10316760 (Thermistor TS) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Flat Rock, North Carolina 28731
Brian
Job Details:
12/05/2024
"Installed new control, clutch and slider. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW3
Near Hendersonville, North Carolina 28739
Brian
Job Details:
12/05/2024
"Unit unplugged when I arrived. Plugged unit in and drain pump came on. Let pump time out. When pump timed out, it started all over again with no time to enter diagnostics. Checked pressure hose and found it ok. Control (W11603810) needed. ; ordrng 1 W11603810 (Control) and 1 J13 (Job code)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Hendersonville, North Carolina 28739
Brian
Job Details:
12/05/2024
"Found float switch error occurring. Inspected and found drip pan full of water. Found inlet valve dripping and excess suds build up in unit. I tightened hose and found dripping stopped. Cleared suds with oil. Recommended customer switch detergents to finish. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, North Carolina 28791
Brian
Job Details:
12/05/2024
"Installed main control. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Arden, North Carolina 28704
Brian
Job Details:
12/05/2024
Did not receive parts. Need to reschedule.; saved tckt