We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Pickens, SC 29671
Frank
Job Details:
01/29/2024
Replaced light kit working ok
We serviced a
MAYTAG WASHER
Model WFW8620HW4
Near Six Mile, SC 29682
Frank
Job Details:
01/29/2024
Ordered wrong part.. stacked unit need 2 people take down dryer.. ; ordrng 1 W11318817 (Console) and 1 2manjob (2 man job)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
01/29/2024
"Found timer stopped turning, installed timer sent preid, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH09
Near Simpsonville, SC 29681
Carl
Job Details:
01/29/2024
Dispenser leaking ck all jonguss fitting and connection's l14; ordrng 1 E11346623 (Filter head) and 1 W11524655 (Valve) and 1 L14 (Labor)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID308HPS00
Near Greenville, SC 29617
Carl
Job Details:
01/29/2024
Installed new bin thurmister cycled unit on ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Spartanburg, SC 29303
Matt
Job Details:
01/29/2024
Found unit pulling .45 amps and it should be .95 per tech sheet. Will outer compressor and evaporator.; ordrng 1 WRX735SDHZ08 (Evaporator) and 1 W11557425 (Compressor) and 1 W11506635 (Access port) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Spartanburg, SC 29301
Sam
Job Details:
01/29/2024
"Found unit not filling with water. Checked pressure tube, checks ok. No error codes found in diagnostics. Checked filter screen of water valve on cold and hot side found grit and sand like residue in cold water screen clogging it. Removed clog cycled unit through normal wash. All components working unit filling with water. All functions pass."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spartanburg, SC 29301
Sam
Job Details:
01/29/2024
Found unit not spinning and gears grinding. Also found oil underneath unit leaking from gear case. Gave customer estimate for parts of 680.00 customer denied estimate. Collected trip charge of 150.00.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Hendersonville, NC 28791
Brian
Job Details:
01/29/2024
Installed new top rack rollers. Tested and found all operations ok at this time. Did not move unit. Contacted partner team and spoke to Mary for Concession number (m1a5xj0nl2) for extra labor.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29307
Sam
Job Details:
01/29/2024
Installed power cord and control. Cycled unit. Unit no longer cuts in and out of operation. All components working properly. All functions pass.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2024
Replaced timer and motor. Cycled unit. Unit no longer cutting off early all functions pass.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2024
"Found unit not heating. Checked connections found loose connection at heating element, fixed loose connection. Cycled unit through quick dry unit heats and tumbles. Cycled unit through diagnostics no error codes present. Tested all sensors all check ok. All functions pass."
We serviced a
MAYTAG RANGE
Model MGS8800FZ5
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2024
"Installed all parts. Cycled units burners, bake and broil. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greenville, SC 29607
Carl
Job Details:
01/29/2024
Installed new auger motor cycled dispenser several times to ck operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2024
"Installed control and drain pump. Cycled unit through diagnostics found no error codes. Unit fills, agitates, drains, and spins. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Spartanburg, SC 29307
Matt
Job Details:
01/29/2024
"Found water valve chattering when water is dispensed and water has a cloudy and leaves a haze in the glass. Will order new valve,water tank, line and pressure reducer.; ordrng 1 W10786952 (Pressure reducer) and 1 W10267701rp and 2 8201815 (Check valve)s and 2 Wp2314271 (Check valve)s and 1 W11613294 (Water reservoir) and 1 W11512399 (Valve) and 1 WPW10341320 (Valve dual) and 1 Q16jobcode (Q16 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Seneca, SC 29672
Frank
Job Details:
01/29/2024
Fc -2. Temp. Water is good.. when ejecting ice.. arm hangs not dispensing ice.. low ice production.. ; ordrng 1 W11244434 (Ice bin) and 1 W11202789 (Motor) and 1 WP2220458 (Coupling) and 1 WPW10293212 (Chute) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN AIR REFRIGERATOR
Model JFX2897DRP02
Near Seneca, SC 29672
Frank
Job Details:
01/29/2024
Back wall and EVAP frozen.. replace EVAP fan and harness bb quoted 542.18. Paying 271.09 owe 271.09..; ordrng 1 W10316760 (Thermistor) and 1 W11032800p (Fan harness) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Walhalla, SC 29691
Frank
Job Details:
01/29/2024
Installed parts tested working ok.. in diag soap door opens..
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Walhalla, SC 29691
Frank
Job Details:
01/29/2024
Installed parts tested working ok..
We serviced a
ELECTROLUX REFRIGERATOR
Model ERMC2295AS
Near Tryon, NC 28782
Derek
Job Details:
01/29/2024
Customer stated unit had resumed making ice very slowly. Unit also has made strange noises and customer has a video of noise. Whatever the noise is it sounds like its speeding up and slowing down quickly and repeatedly. Found fill tube partially frozen. Thawed tube. Cycled all fans and compressor with ramp. None of the components duplicated sound and all normal level of noise. Filled ice maker into cup to measure and check for dripping or splash. None observed good fill directly down into cup. Filled again into ice maker mold. Called Frigidaire about noise. They had no service bulletins about issue. They were not aware of any function on unit that would speed up and slow down the way video shows. They stated to diagnose issue noise would have to be duplicated.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Hendersonville, NC 28791
Derek
Job Details:
01/29/2024
Ran by BM on 1/29
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Inman, SC 29349
Chris
Job Details:
01/29/2024
Installed new valve. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Belton, SC 29627
Jerry D.
Job Details:
01/29/2024
"Temps 36@1, Imk broken, installed imk sent preid cycled unit through test and harvest and fill chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZIMK BROKEN
Near Anderson, SC 29621
Jerry D.
Job Details:
01/29/2024
"Temps 36@1, Imk broken, installed imk sent preid cycled unit through test and harvest and fill chks ok"
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Anderson, SC 29621
Jerry D.
Job Details:
01/29/2024
"Found lower glass shattered, clean up, estimate, 498.00"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Anderson, SC 29625
Jerry D.
Job Details:
01/29/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHENAID COOKTOP
Model KCES550HBL00
Near Anderson, SC 29626
Jerry D.
Job Details:
01/29/2024
"Cooktop damaged in box ordering, j13; ordrng 1 W11120989 (Top blk)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pendleton, SC 29670
Jerry D.
Job Details:
01/29/2024
"Tube to imk frozen, Found door sweating on the outside, ordering j13; ordrng 1 W11467303 (Dor frez)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/29/2024
"Found touchpad interface wire loose on interface, reattached all connections, cycled unit through test and unit checks ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Canton, NC 28716
Kari
Job Details:
01/29/2024
Installed parts but since Ive been out the drum glides have snapped and now the drum is making a lot of noise and not rolling smoothly need glides for complete repair ; ordrng 1 279441 (Glides) and 1 J13 (Job code)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fountain Inn, SC 29644
Carl
Job Details:
01/29/2024
Found bearring damaged on motor installed new motor cycled unit to ck operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Leicester, NC 28748
Kari
Job Details:
01/29/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Weaverville, NC 28787
Kari
Job Details:
01/29/2024
"Took quick pics, found unit not cooling and room temp in both sections found evaporator coils silver. Took back panel off and plugged unit into watt meter found unit pulling 0.3 amps which is too low, found the drier filter covered in oil and a bubble coming from the top of the line on the drier. Need sealed system parts for repair. ; ordrng 1 W11580057 (Compressor kit) and 1 X20 (Job code) and 1 R600 (R600 equipment) and 1 MaorDe (MA or DE) and 1 KRneedtogowith"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Greenville, SC 29607
Larry M.
Job Details:
01/29/2024
Unit 9303 Replaced refrigerator door checks o.k
We serviced a
JENN-AIR RANGE HOOD
Model JXW8536HS1
Near Greenville, SC 29601
Matt
Job Details:
01/26/2024
Found l.e.d lites not staying in place will order new l.e.d modules and retainers.; ordrng 1 W11321564 (L.e.d module) and 1 F12jobcode (F12 job code)
We serviced a
KITCHEN AID RANGE
Model KDSS907SSS05
Near Greenville, SC 29609
Matt
Job Details:
01/26/2024
F2E1 stuck key error. Found bake element open. Gave customer blue book estimate 480.00 and customer approved and is paying half today 240.00 and half when part is installed.; ordrng 1 WPW10207398 (Bake element) and 1 N15jobcode (N15 job code) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
MAYTAG REFRIGERATOR
Model MZD2663KES
Near Greer, SC 29651
Chris
Job Details:
01/26/2024
Found start device hanging half way off compressor . reseated start device. . Unit pulls 1.33 amps. Unit check is ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Greenville, SC 29615
Larry M.
Job Details:
01/26/2024
F8E1 water valve failure F0E1 Load in drum during clean wash Inlet water valve failure. Gave blue book quote of 379.00Will collect partial payment of 189.50 at first visit and other half when job is done; ordrng 1 W11688995 (Inlet water valve) and 1 J13jobcode (J 13 job code)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, SC 29681
Matt
Job Details:
01/26/2024
"Found gear case has leaked all of its oil and sprayed all over the motor, pulleys and belt.will order.; ordrng 1 W11449840 (Gear case) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt) and 1 Q16jobcode (Q16 job code)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Greenville, SC 29607
Larry M.
Job Details:
01/26/2024
Installed lid lock. Ran test cycle. Checks o.k
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Greenville, SC 29607
Carl
Job Details:
01/26/2024
Found valve leaking used t/s to repair unit xycled to ck operation unit ck ok ; used 1 W11434044 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mauldin, SC 29662
Carl
Job Details:
01/26/2024
Found grub screw missing had a spare installed handle unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Simpsonville, SC 29681
Carl
Job Details:
01/26/2024
Found valve leaking installed new valve cycled unit thru diagnostics and a test cycle to ck operation unit ck ok unit is in warranty
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Duncan, SC 29334
Chris
Job Details:
01/26/2024
"Customer states unit only cooks on one side of the oven cavity. Customer also states unit doesnt cook correctly. Unit has no stored faults. Unit lights on first strike. Convection and cooling fan activate .Pre heated unit to 350 with weighted thermocouple.Unit hit target temp in 9 mins. Temps are 385-329,369-338,and 356-342 and settled at 351. Called tech line and spoke with Andrew . Unit works as designed. File number for call is 7738335626"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Lyman, SC 29365
Chris
Job Details:
01/26/2024
Blower wheel has snapped off in housing ordering parts for repair ; ordrng 1 W11364931 (Motor) and 1 W11481730 (Bracket) and 1 WP697772 (Wheel) and 1 WPW10211911 (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greer, SC 29651
Derek
Job Details:
01/26/2024
Customer tried plugging unit up day prior but did not have a extension that had a ground so unit not plugged in at arrival. Customer stated a previous tech told her it had 45% of the refrigerant left from a leak. No taps installed on unit or previously installed. Added tap. Unit completely out of refrigerant 0 pressure. Added dye and charged unit. Unit started to cool. Unit has a leak. Found 3 prong drop cord customer had and advised allowing unit to run as long as it was still cooling to allow dye to circulate. Ordering evaporators and will check for dye when returning X20; ordrng 1 W11435997 (Enclosure) and 1 W11087438 (Fan) and 1 W11492867 (Ref evaporator) and 1 WPW10608485 (Freezer evaporator)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Greer, SC 29650
Derek
Job Details:
01/26/2024
Installed control. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Seneca, SC 29678
Frank
Job Details:
01/26/2024
Not draining cleaned out drain.. tested working ok..
We serviced a
WHIRLPOOL WASHER
Model wtw4655jw2
Near Anderson, SC 29625
Jerry D.
Job Details:
01/26/2024
"Unit setting in drain pan, Found bottom of tub has been hitting drain pan , left rear suspension came out of its socket and socket is cracked, installed a new suspension cup socket on left rear from truck stock, w10780048 , raised legs so tub cannot hit the floor, reassembled unit , cycled unit through test and calibration unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/26/2024
"Temps 36@1, Installed listed parts reset cntrl, cycled unit through harvest and fill no leaks found, imk fill ok, all functions are working properly"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/26/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Taylors, SC 29687
Chris
Job Details:
01/26/2024
Unit has shorted latch and loud clunk from gearbox. Ordeing for repair ; ordrng 1 W11670519 (Latch)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Simpsonville, SC 29681
Carl
Job Details:
01/26/2024
Found ui unresponsive j13; ordrng 1 W11660617 (Ui panel) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Easley, SC 29640
Frank
Job Details:
01/26/2024
Found frost buildup on sides of freezer heated gasket sealed better. Fixed drawer was not attached to side.. looks ok sealing better
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Asheville, NC 28804
Kari
Job Details:
01/26/2024
Cust called back saying unit not going through cycle properly and not spinning clothes out efficiently and sounds like marbles in the bottom. Ordering gearcase before going out ; ordrng 1 W11478525 (Ui) and 1 W11449841 (Gecase) and 1 W10734521 (Slide) and 1 N15 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Greer, SC 29651
Chris
Job Details:
01/26/2024
Unit has open heater. Bad part from last visit. Ordeing parts for repair ; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Greenville, SC 29611
Larry M.
Job Details:
01/26/2024
Replaced magnetron and diode. Ran test cycle. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Greenville, SC 29607
Larry M.
Job Details:
01/26/2024
Removed pump filter and found debris in filter. Cleaned debris and reinstalled filter. Ran test cycle. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/26/2024
"Unit has a drain pan under it found bottom of washer tub is hitting the drain pan causing suspension to jump out of socket, raised legs so it cant hit pan anymore and reassembled suspension properly, cycled unit through test and calibration and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Mauldin, SC 29662
Derek
Job Details:
01/26/2024
"Installed correct control. Cycled unit. Motor starts, runs entire test cycle properly w/o skipping or excessively starting and stopping. Unit checks ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greenwood, SC 29646
Matt
Job Details:
01/26/2024
Customer stayed on wires cycle unit went to spin and in and out of spin for over an hour till he UN plugged it. Put unit in diagnostics and found no error codes. Ran auto test.all functions pass. Set unit to whites cycle on hot where customer last had the issue. All functions pass.Called tech line and spoke to Adrian.Unit is working as designed per tech line. File number 7738333170
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL05
Near Easley, SC 29642
Frank
Job Details:
01/26/2024
Found hinges frozen up.. heated bottom seal to seal better looks like air getting in..
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Powdersville, SC 29642
Frank
Job Details:
01/26/2024
Installed parts has little vibration in it. Called Techline no answer.. wanted to log.. customer still thinks it's vibrating too much.. tried to explain that it is a normal noise.. her first machine didn't do that..
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, SC 29301
Sam
Job Details:
01/26/2024
Installed parts. Cycled unit. Heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Woodfin, NC 28804
Kari
Job Details:
01/26/2024
"Took quick pics, found unit leaves the dishes wet unit has no codes stored ran through diagnostic cycle found heater has 11.6 ohms and control is sending 120v to unit and rod is hot. Recommend keeping the dispenser filled with rinse aid and using heated dry with hi temp wash. Found unit is missing tub sheild which is letting too much heat out and causing the dry to be even worse than it should. ; ordrng 1 W10896113 (Shield) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Asheville, NC 28804
Kari
Job Details:
01/26/2024
"Took quick pics, found meat pans difficult to get in or stay. Found I could get the left one out and back in and it now glides properly. But the one on the right doesnt always glide correctly. From the bottom when pulling it out, it looks like its bending out of track. Need pan for repair ; ordrng 1 W11696630 (Meat pan) and 1 F12 (Job code)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Moore, SC 29369
Derek
Job Details:
01/26/2024
Customer stated unit had warmed up recently to the point that ice cream thawed some. Ice maker also not working. Unit in a garage and ambient temp has been near or below freezing lately but day of repair temps were much warmer 60s. Freezer temp 6? close to empty fresh food 32?. Extreme low temps causing short cycling. Ice maker started harvest by lowering arm but seemed to hang up after rotating with gear knocking. Garage kit available for unit. Gave estimate for kit and ice maker of $500.37. Garage kit alone is 270.56. Customer wants to only do kit. Will order. Balance will be $135.28. F12; ordrng 1 5303918301 (Garage kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Duncan, SC 29334
Derek
Job Details:
01/26/2024
Sealed system work had been done before ASI worked on unit and a drier filter leak was found on top joint. Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. W1A5PT1NL1.5
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Powdersville, SC 29642
Frank
Job Details:
01/26/2024
Board keeps blinking out resetting clock in the middle of cooking . Inspected unit found no issues.. needs board bb quoted$515.. declining repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pendleton, SC 29670
Frank
Job Details:
01/26/2024
Refrigerator door seal ripped. Closing Rh door door indicator light won't go off ordering switch; ordrng 1 W11396033 (Switch) and 1 W10830274 (Door gasket)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Anderson, SC 29625
Frank
Job Details:
01/26/2024
Replaced panel tested working ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greer, SC 29651
Chris
Job Details:
01/26/2024
Installed new parts. Unit check is ok .
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Fletcher, NC 28732
Brian
Job Details:
01/26/2024
"Tested unit and found water still splashing from under the door. Inspected and found tub warped, preventing door gasket from sealing properly. Door gasket (5304500204) inner door (5304496934) dispenser (5304506521) and tub (5304502973) needed. Found Tub (5304502973) is discontinued cannot complete repairs. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Mills River, NC 28759
Brian
Job Details:
01/26/2024
Found side panel ok. Cooktop itself is dented on left side. New Cooktop (W11175876) needed. ; ordrng 1 W11175876 (Cooktop) and 1 L14 (Job code)
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DP01
Near Asheville, NC 28805
Brian
Job Details:
01/26/2024
Installed new console. Tested microwave and over. Found all operations ok at this time.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Asheville, NC 28803
Brian
Job Details:
01/26/2024
"No model or serial tag on unit. Unit out of warranty. found both front level legs broken. Found bake element not coming on. Found no voltage to bake elemnt. Found control and main harness damaged. Quoted customer 843.09 to replace Main harness (W10911850) and control (W11099784). Informed customer that there could always be further issues resulting in further charges, and because unit doesnt have model and serial tag, we could get into a position where we cant find proper parts for unit. Customer understands and does not wish to proceed with repairs at this time. Collected 150 for service call"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Asheville, NC 28803
Brian
Job Details:
01/26/2024
Found F9e1 (long drain) error code. Inspected and found wires broken to drain pump and also found lid not reading as closed. Repaired wires. New Lid latch (W11700916) needed. Quoted customer 296.26 to complete repairs. Customer wished to proceed with repairs. Collected total. ; ordrng 1 W11700916 (Lid latch) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Fletcher, NC 28732
Brian
Job Details:
01/26/2024
"Installed all parts ordered. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/26/2024
"Installed new door panel and control panel, customer inspected and found gaps between glass and metal, on both panels , when she tries to clean them her rags get stuck in the gaps and rip off , also she has cut her finger on metal edge, also jenair sent her a door peanel to her house we inspected it , and it has gaps between the glass also that is the 5th bad door panel, customer not happy, she wants a new model , customer requests supervisor, please send supervisor only; ordrng 1 Supervisor (Supervisor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Greer, SC 29650
Chris
Job Details:
01/26/2024
Customer having trouble getting unit to start cycle. Customer isnt holding start button down long enough to begin cycle . Went over use and care with customer. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Spartanburg, SC 29301
Sam
Job Details:
01/26/2024
Found unit not functioning properly. Found all burners not wanting to turn on. Took back panel off unit found power cord loose on unit and not making complete contact for 240 volts. Tightened loose connection. Cycled units burners and bake. Unit heats all functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details:
01/26/2024
Found winding in motor making odd loud noise when starting and stopping. Replaced motor and blower wheel. Cycled unit through quick dry. No more odd loud noise. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Gaffney, SC 29341
Sam
Job Details:
01/26/2024
Found units drain pump propeller cracked not pushing water out also found sump and motor not running. All connections secure. Replaced drain pump and sump and motor. Cycled unit through diagnostics. All components working no leaking found. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/26/2024
Found units back left burner not igniting. Burner getting gas. And electrode firing but not making contact. Realigned burner base and electrode rod. Unit now igniting properly. All functions pass.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Roebuck, SC 29376
Sam
Job Details:
01/26/2024
"Installed motor and wheel. Cycled unit for 10 minutes. Unit heats, tumbles, and sounds normal. All functions pass."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Roebuck, SC 29376
Sam
Job Details:
01/26/2024
"Found same problem occurring with rollers and tray. Replaced rollers and tray from stock. Cycled unit multiple times all functions pass. No more noise.; used 1 W11685581 (Tray), and 1 W11252182 (Rollers) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE500M4HS
Near Asheville, NC 28801
Brian
Job Details:
01/25/2024
"Met David with ruscill construction. Inspected unit and was unable to locate model and serial tag. Contacted tech support and spoke to Rick. We looked all over the unit and couldnt find the tag. Informed raving that they will be responsible for the bill, because we cannot verify unit model and serial. His number is 614-965-9092. Total bill is 872.55 for Outer panel (W11662210) and 6 spacers (W11223467) replacement. Sr number (7738326170) business card in notes. ; O-emld tckt"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Waynesville, NC 28786
Matt
Job Details:
01/25/2024
Found auxiliary drain pump has failed. Will order.; ordrng 1 1901a (Auxiliary drain pump) and 1 L14jobcode (L14 job code)
We serviced a
KITCHEN AID OVEN
Model KOSC504ESS01
Near Lyman, SC 29365
Larry M.
Job Details:
01/25/2024
Unit uninstalled before I arrived Replaced thermal fuse in control panel checks o.k Customer approved repair of $312.00 blue book quote
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Taylors, SC 29687
Derek
Job Details:
01/25/2024
"Found customer has had a repeat issue of touching the cubed button, presumably with static electricity, had a shock then cubed key stops working. Spoke with Frigidaire Eric and advised of issue and asked about known issues similar. No known issues and UI or freezer door entirely has no ground wires. Going plug prong to chassis checks good. Outlet grounded. Gave est for UI of $434.04. Customer okd estimate. Will order. F12; ordrng 1 5304527031 (User interface)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29605
Larry M.
Job Details:
01/25/2024
"Checked error codes, none found. Ran calibration cycle checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Greenville, SC 29615
Chris
Job Details:
01/25/2024
"Unit has bad cold water valve that scorched wire harness that seats on valve. Installed new parts. Failure was due to bad part. Called trade care and spoke with Bree . Bree advised when filing for claim that a new labor 2 man labor authorization can be Filled for due to bad part new problem . File number for call is call is 7738113006 ; used 1 W11316255 (Valve), and 1 W11449075 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Greer, SC 29651
Chris
Job Details:
01/25/2024
Unit is dead and will no wake. Outlet checks good. Removed rear control cover and noticed a burning smell . Unit has 120 to board. Will order ; ordrng 1 W11548534 (Control) and 1 W11642015 (Panel)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Greer, SC 29651
Chris
Job Details:
01/25/2024
"Customer is very unsatisfied with unit . Customer has a long list of complaints from water levels, no rinse and spin option , spin speed, door lock and no fabric softener dispenser. Unit has no stored faults . Unit passes automatic diagnostics cycle. Showed customer how to fill unit with more water through heavy duty cycles with deep fill option. Advised Customer features cant be added to washer and that bc unit doesnt have certain features its no fault of unit. Called tech line and spoke with rich. Unit works as designed and design cant be changed . File number for call is 7738327033"
We serviced a
WHIRLPOOL MW OVEN COMBO
Model WOC54EC0HS04
Near Greer, SC 29651
Chris
Job Details:
01/25/2024
Customer states oven cavity will run all night and not turn off . Customer has to flip breaker to turn oven off. Customer states he caught oven running for 12 hours straight. Unit has a large number of f6-e4 faults . Unit has no extended parts coverage per entitlement . Customer claims to have extended warranty coverage through manufacture. Called safety team . Spoke with Monica . Monica gave parts and labor authorization. W1a4uw1wpl2 .Customer phone number is 864-567-7749; ordrng 1 W11297728 (Ui) and 1 2man and 1 N15 and 1 W11261167 (Control) and 1 Walldolly
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Inman, SC 29349
Sam
Job Details:
01/25/2024
"Installed control and moisture sensor. Cycled unit through diagnostics checked sensing and sensor feedback both check good when testing. Cycled unit through normal cycle unit heats and tumbles, all functions pass."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Fairview, NC 28730
Brian
Job Details:
01/25/2024
Installed new fresh food damper. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Ware Shoals, SC 29692
Jerry D.
Job Details:
01/25/2024
"Tube broken, valve inoperable, ordering, j13; ordrng 1 W11446814 (Valve) and 1 W11232485 (Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Greer, SC 29651
Chris
Job Details:
01/25/2024
Installed new parts. Unit check is ok