We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Lake Lure, NC 28746
Brian
Job Details:
02/07/2024
"Found fresh food side leds flickering. Found Service pointer (W11218221) with Sp (S153AQ) regarding this issue. Parts and labor covered. Also found leds themselves bad. I recommended customer replace all lights and control, as stated in the service pointer, led kit (W11683243)is not covered in that service pointer. Quoted customer 423.99 to complete repairs. Customer wished to proceed. Installed new Led kit (W11683243). Need to order Control (W10830288). Collected total. ; ordrng 1 W10830288 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Liberty, SC 29657
Frank
Job Details:
02/07/2024
No errors present.. tested cycle.. leveled legs better.. tested working ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM0
Near Weaverville, NC 28787
Kari
Job Details:
02/07/2024
"Took quick pics, found dishwasher not turning on and no power to unit. To terminal block apart and had customer turn breaker back on after I got my leads on the wires still showing 0 volts. Reconnected leads and unplugged and plugged unit back into wall. Found unit now has power and runs like its supposed to. Unit checks ok had office run cc for tc and labor of $184.99 and email receipt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Weaverville, NC 28787
Kari
Job Details:
02/07/2024
"Took quick,pics, found unit almost room temp in both compartments, found units evaps both clear with small balls of ice at cap tube. Tapped unit and found unit in a vacuum. Sprayed soap on all the SS lines and found large bubble in ff evap. Would need evap and compressor for repair gave cust est of $1618.53. Customer declined and paid TC via cc for $150 office ran and emailed receipt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Alexander, NC 28701
Kari
Job Details:
02/07/2024
"Took quick pics, took pics, of floor damage, found unit leaking through the motor. Installed new sump assembly and drain pump. Ran unit through diagnostics cycle with no leaks. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Marshall, NC 28753
Kari
Job Details:
02/07/2024
"Took quick pics, didnt find tub or basket missing any pieces, took top off and found tub and tub ring fully in tact. Put unit into diagnostics found unit showing 8-1 long fill code. Found the cold water barely coming out. Didnt find any sediment in screen. Installed new valve. Ran diagnostic cycle. Unit checks ok; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ4
Near Salem, SC 29676
Frank
Job Details:
02/07/2024
Found cook top glass had defect.. replaced all good
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Walhalla, SC 29691
Frank
Job Details:
02/07/2024
Checked leveled legs better ran cycle ran ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Duncan, SC 29334
Chris
Job Details:
02/07/2024
Unit has stuck key . Bad part from last visit. Ordering for repair ; ordrng 1 W11622490 (User interface) and 1 W11629911 (Control)
We serviced a
WHIRLPOOL WASHER
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
02/07/2024
"Wire came off of drain pump, reattached cycled unit through test and unit checks ok, 125.00"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Simpsonville, SC 29681
Jerry D.
Job Details:
02/07/2024
"Installed bulb, still inoperable, Relay popped, ordering, j13; ordrng 1 W11496269 (Cntrl)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Buffalo, SC 29321
Sam
Job Details:
02/07/2024
Found plastic piece of door switch cracked and not getting contact to start dryer. Will order door switch.; ordrng 1 WPW10237959 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Barnardsville, NC 28709
Kari
Job Details:
02/07/2024
"Took quick pics, found unit resivor frozen again and not letting any water through to dispenser or imk. Called techline spoke with Bruce he said I need to change the damper and seal it to the floor with silicone. Will need parts for repair place where mullion slides in and wont stay closed; ordrng 1 W11087463 (Damper) and 1 Q16 (Job code) and 1 WPW10453580 (Front)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Simpsonville, SC 29681
Carl
Job Details:
02/07/2024
Control wont respond ck connections j13; ordrng 1 W1666427 (Control) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Simpsonville, SC 29681
Jerry D.
Job Details:
02/07/2024
"Found condenser fan motor rubbing bracket adjusted motor and bracket, unit chks ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Simpsonville, SC 29681
Jerry D.
Job Details:
02/07/2024
"Pump inoperable, installed pump sent preid cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Simpsonville, SC 29680
Carl
Job Details:
02/07/2024
"Found belt worn ,motor open and cap leaking l14; ordrng 1 W11217817 (Struts) and 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Spartanburg, SC 29303
Matt
Job Details:
02/07/2024
"Found freezer is still child. No air flow to fresh food section. Found air ducts frozen. Defrost drain has clogged up causing water to overflow into AI ducts and freeze. Thawed out drain and air ducts,checks o.k"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Roebuck, SC 29376
Matt
Job Details:
02/07/2024
"Found unit has 7 lbs of pressure and compressor is not running at this time. Put refrigerator in test 40. Compressor never ran.compressor windings are 9,16,24. Called tech line and spoke to Brandon.He recommended leak checking unit and also replace compressor again.file 7738419718. Pressure tested unit with 140 lbs of nitrogen. Sprayed big blue liquid leak detector on both evaporators,condenser,three way and all other exposed tubing. I was un able to find a leak and pressure dropped to 110 in about 30 minutes. Called tech line again. Liam at tech line sending unit over for review. File 7738419718Customer Care 1-800-253-1301"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Simpsonville, SC 29681
Jerry D.
Job Details:
02/07/2024
"Installed listed parts cycled unit through test, no communication code, found other wire harnesses were damaged in fire, ordering, j13; ordrng 1 W11216658 (Harness) and 1 W11219538 (Harness) and 1 W10562910 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
02/07/2024
"Touchpad peeling, motor inoperable, ordering j13; ordrng 1 W10673255 (Moto sump) and 1 W10905152 (Console)"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Greenville, SC 29615
Larry M.
Job Details:
02/07/2024
Replaced inlet water valve. Ran test cycle. Checks o.k
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Mars Hill, NC 28754
Kari
Job Details:
02/07/2024
"Took quick pics, found unit squeaks when you press on the cooktop. Customer states its irritating when cutting things on the cooktop. Pulled unit not and tighter all screws in chassis panels and back panel. Pushed unit back in and took cooktop and the silver panel that holds elements up and put foam tape under the silver plate between that and the chassis and on top where it meets the cooktop also put foam tape all around the part where the cooktop slides in, reinstalled cooktop and unit still makes the noise. Took cooktop back off and put more foam tape behind it and underneath. Unit doesnt sqeak when cooktop is in place. Reinstalled cooktop again and found it still squeaks. Took it off again and made sure all screws were tight. Found some noise coming from the movement of the metal on the chassis where there is vacant space between the metal plate that holds the elements and the oven insulation. When you put the cooktop back on and pressure in the middle of the glass it causes movement in the plate underneath and there is nothing supporting that. Told customer that was the best I could do and to keep in mind this entire thing is made of metal and you shouldnt be putting excessive pressure on the cooktop. Gave her customer services number."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS01
Near Burnsville, NC 28714
Kari
Job Details:
02/07/2024
"Took quick pics, found drain line on condensation pump was broken off and dumping water into floor. Need condensation pump for repair. Prescheduled 2/14 AM ; ordrng 1 1901A (Condensation pump) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Spartanburg, SC 29303
Sam
Job Details:
02/06/2024
Found unit acting erratic. Also found drain pump cracked will order parts.; ordrng 1 W11633362 (Control) and 1 W11399437 (Drain pump) and 1 W11591637 (Wire harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA08
Near Asheville, NC 28803
Brian
Job Details:
02/06/2024
"Found water turned off when I arrived. Turned water back on and tested and observed water dispenser. Found no dropping at this time. There may have been air and pressure in the water line, causing it to drip. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Taylors, SC 29687
Chris
Job Details:
02/06/2024
Fresh food is at 60 and freezer at 20. Fresh food is frozen over and freezer has incomplete frost pattern. No faults in test 56. Both fans run. Spoke with Matt. Matted advised 3 way valve is stuck and feeding both evaps. Unit is out of labor range. Customer to look at other options. Advised customer refrigerant fee of $250 plus labor is required to get started . Advised customer there may be several trips to complete repair when opening sealed system and labor charge would be required for each visit.
We serviced a
WHIRLPOOL WASHER
Model MVW6500MBK0
Near Spartanburg, SC 29303
Sam
Job Details:
02/06/2024
Found new tub cracked during shipping. Will order tub again.; ordrng 1 W11219115 (Outer tub)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Zirconia, NC 28790
Derek
Job Details:
02/06/2024
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Taylors, SC 29687
Chris
Job Details:
02/06/2024
"Found broken door switch, replaced from stock . Unit check is ok ; used 1 W11396033 (Switch) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Spartanburg, SC 29303
Sam
Job Details:
02/06/2024
Installed parts. Cycled unit. All functions pass.
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECG
Near Simpsonville, SC 29681
Carl
Job Details:
02/06/2024
Installed new switch cycled burners to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Simpsonville, SC 29681
Carl
Job Details:
02/06/2024
Ck ref temps to be 37? unit has a small coil of tube about a glass of water advised customer unit ck oqk
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Greer, SC 29650
Chris
Job Details:
02/06/2024
Installed new parts. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Zirconia, NC 28790
Derek
Job Details:
02/06/2024
Found fill valve leaking and cold looks stripped. Will order valve. L14; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pendleton, SC 29670
Frank
Job Details:
02/06/2024
6-4 error. Float switch open error.. replaced valve from ts. Didn't fix it.. ordering float switch and board; ordrng 1 WPW10195039 (Switch) and 1 Jobcodel14 (Job code l14) and 1 W10906426 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Greer, SC 29651
Chris
Job Details:
02/06/2024
"Installed new parts, damper now opens in step 3. called tech line and spoke with Butch. File number 7738413302. . unit check is ok. Called trade care for extra labor authorization for bad parts. Spoke with Dasia. Dasia advised during file claim process extra labor will be given for bad part/new part. file number is 7738244303; used 1 W10316760 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Pickens, SC 29671
Frank
Job Details:
02/06/2024
4-3. Motor error.. ordsump and motor..; ordrng 1 W11613480 (Pump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Zirconia, NC 28790
Derek
Job Details:
02/06/2024
Found broken lid lock. Replaced lock assy. Cycled unit. Unit checks ok. ; used 1 W11700916 (Lid lock) from stock
We serviced a
JENN-AIR RANGE
Model JJW2830IM01
Near Travelers Rest, SC 29690
Derek
Job Details:
02/06/2024
"Found unit giving multiple error messages when cycled. F1E1 internal oven ACU error, F6E9 lower oven comm error, F9E0 miswired error. Power cycle did not allow use. Cleared errors and unit did heat. Tech sheet specifically states w/o performing any checks for F1E1 replace both copernicus controls. Unit needs appliance managers and UI. Will order parts. N15; ordrng 1 Walldolly (Wall dolly) and 1 W11451409 (UI) and 2 W11448962 (ACU)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Startex, SC 29349
Derek
Job Details:
02/06/2024
Installed parts. Pulled a vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok.
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Simpsonville, SC 29681
Carl
Job Details:
02/06/2024
Installed new spark module still sparking called techline advised to replace switch harness again ; ordrng 1 W10876261 (Center rear igniter) and 1 W10861397 (Switch harness)
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Simpsonville, SC 29680
Carl
Job Details:
02/06/2024
Ran diagnostics found vent kinked abd unit would not go into wifi j13; ordrng 1 W11413567 (Fascia) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Spartanburg, SC 29303
Sam
Job Details:
02/06/2024
Installed all parts. Cycled unit. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spartanburg, SC 29303
Sam
Job Details:
02/06/2024
Found unit still no power. All indicators point back to control will order control again.; ordrng 1 W11626074 (Control) and 1 W11513259 (Power cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Pickens, SC 29671
Frank
Job Details:
02/06/2024
Installed check valve. Replaced valve tested working ok. Cycled brought water in.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Anderson, SC 29621
Jerry D.
Job Details:
02/06/2024
Cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Sapphire, NC 28774
Frank
Job Details:
02/06/2024
Ice maker water leaks out when filling. Housing has crack in it.. gap in freezer door gasket.. heated can't get to seal to cabinet. door on hinge seems loose.. ; ordrng 1 LW10803963 (Door black) and 1 W11517113 (Ice maker kit) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Sapphire, NC 28774
Frank
Job Details:
02/06/2024
Unit moved out upon arrival.. unplugged.. plugged in to test.. customer says compressor stops running.. ran dropping temp..; ordrng 1 W11557425 (Compressor) and 1 W11504415 (28a) and 1 W11504431 (28b) and 1 W11506619 (28c) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 W11546605 (Evaporator) and 1 W11504449 (16a) and 1 W11506619 (16b) and 1 W11670354 (Control) and 1 W11567938 (Ui) and 1 R600 (R600) and 1 Jobcodex20 (Job code x20)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Anderson, SC 29621
Jerry D.
Job Details:
02/06/2024
"Cycled unit through test and leveled unit, chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Greenville, SC 29607
Larry M.
Job Details:
02/06/2024
Wrong seal ordered. Ordering correct one; ordrng 1 W11030683
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Chesnee, SC 29323
Matt
Job Details:
02/06/2024
"Replaced Seperator, checked operation checks o.k"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Chesnee, SC 29323
Matt
Job Details:
02/06/2024
"Checked incoming gas line for leak. No leaks Started a cycle after 25 minutes of running burner failed to lite. This caused some gas to be expelled into the unit when it tried to lite multiple times. Turned gas off to dryer and ran air only cycle to remove the gas smell. Week order burner assembly. Assembly comes with new burner, gas valve and igniter.; ordrng 1 W11652257 (Burner assembly) and 1 Gasleakdetector (Gas leak detector) and 1 J13jobcode (J13 job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Hendersonville, NC 28739
Brian
Job Details:
02/06/2024
Installed new damper and water dispenser bezel. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Chesnee, SC 29323
Sam
Job Details:
02/06/2024
Installed parts. Cycled unit unit now spins. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Easley, SC 29640
Jerry D.
Job Details:
02/06/2024
"Installed listed parts and filter, pulled 30 inches of vaccum, charged 43 grams , compressor running and getting louder and not pumping to evaperator, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W11476127 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Easley, SC 29640
Jerry D.
Job Details:
02/06/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Inman, SC 29349
Chris
Job Details:
02/06/2024
"Found loud knock from gearbox. Replaced parts from stock. Unit check is ok. New labor authorization is w1a99z0nl1.5; used 1 W11239857 (Belt), and 1 W11454372 (Gearcase) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Inman, SC 29349
Chris
Job Details:
02/06/2024
Customer states he hears water dripping behind washer and since washer installed. Immediately I could hear water dripping/spraying behind wall from customers plumbing. Removed access panel and uploaded pictures of customers plumbing leaking. No fault of unit . Wall behind washer is soaked from leak. Advised customer to contact plumber.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Inman, SC 29349
Chris
Job Details:
02/06/2024
"Unit has open bake element , unit has 240v to brake and broil. Unit also has worn hinges. Gave customer a bluebook estimate for repair at 648.12. Customer will take 30 days to decide"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Piedmont, SC 29673
Jerry D.
Job Details:
02/06/2024
"Found splutch and belt torn up, installed w10721967 and w11239857 from truck stock cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Balsam, NC 28707
Kari
Job Details:
02/06/2024
"Took quick pics, found unit showing f8-e1 but the water comes through fine and found the valve screen to look brand new. No evidence that the well has deposited silt in it ever. Installed new water valve and ran normal cycle until it got to wash. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L1SZYW00
Near Sylva, NC 28779
Kari
Job Details:
02/06/2024
"Took quick pics, found unit had ice all over the floor of the fz. Customer had me remove imk from cavity and the water line to the valve. Also found unit had ducts bill grommet on drain extension and it was fused shut. Cut v into extension cleared all ice from drain pan, extension and fz floor. Cust paid for TC and labor of $254.99 via cc office ran. Emailed receipt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Sylva, NC 28779
Kari
Job Details:
02/06/2024
Installed parts unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, NC 28734
Kari
Job Details:
02/06/2024
"Took quick pics, found units ff section 56 degrees and evap frozen over. Fz is 16 degrees. Found service pointer sent by whirlpool does go to this model number, defrosted all ice. Gave customer est for controls of $967.77. Customer calling whirlpool to see what they will do since they sent over wrong service pointer and told customer it was covered. Had office run cc for TC of $150 and emailed receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pisgah Forest, NC 28768
Brian
Job Details:
02/06/2024
"Found F7e5 (motor unable to reach target rpm) f7e1 (basket speed sensor fault). Inspected unit and found cam not installed properly. Corrected and tested. Found unit completing but lock would not unlock. Also can feel lid latch sticking, when closing lid. Also found cam and belt squeaking. Contacted tech support and spoke to Travis. I informed him of findings and he recommended replacing the shifter (W11481722) and agreed with replacing lid Latch (W11307244). cam (W10721967) and belt (W11239857) also needed. Sr number (7738414752); ordrng 1 W11307244 (Latch) and 1 W11481722 (Shifter) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Brevard, NC 28712
Brian
Job Details:
02/06/2024
Found unit not turning on. Unit is getting proper voltage. Tested fuses and found Thermal fuse (WP3392519) bad. Quoted customer 278.33 to complete repairs. Customer wished to proceed with repairs. Installed new fuse and tested. Found all operations ok at this time. Collected total ; ordrng 1 WP3392519 (Thermal fuse TS)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Brevard, NC 28712
Brian
Job Details:
02/06/2024
Found front panel of oven door dented. Installed ew outer panel. Found name tag damaged. New nameplate (w10839793). Collected 149.95 for labor.; ordrng 1 w10839793 (Name tag (see notes)) and 1 F12 (Job code)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Brevard, NC 28712
Brian
Job Details:
02/06/2024
Found unit unplugged when I arrived. Plugged unit in and found it not coming on. Inspected and found wire loose on main control. Secured and tested. Found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Gaffney, SC 29341
Matt
Job Details:
02/06/2024
Found right hinge has come apart and is mangled. Whirlpool has created a kit for this particular repair. Blue book estimate for hinge kit and oven lite bulb is 428.00 customer approved and is paying half today 214.00 and 214.00 when parts are installed.; ordrng 1 WPW10571723 (Bulb) and 1 W10347464 (Hinge kit) and 1 J13jobcode (J13 job code) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
AMANA DRYER
Model NTW4519JW2
Near Gaffney, SC 29340
Matt
Job Details:
02/06/2024
Found timer not advancing and no heat. Found wire off heating element. Reconnected and tested. All functions pass.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS00
Near Greer, SC 29651
Matt
Job Details:
02/06/2024
Customer freezer warmer up and they had to throw away the food. Freezer temperature is 29. Found freezer completely frozen over. Found defrost heater and fuses are good and when energized through diagnostics heater pulls 3.8 amps and heats properly. Electronic control is not activating defrost. Advised customer that previous estimate is still correct. Customer will let us know if they want to order parts.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Greenville, SC 29615
Matt
Job Details:
02/06/2024
Found fill nozzle frozen. Thaed out nozzle. Advised customer if problem comes back we will need to replace the valve. Blue book estimate for valve 311.00. Display also had missing segments. Blue book estimate to replace display is 478.00 customer wants to replace display. Customer paying 239.00 today and 239.00 when part is installed.; ordrng 1 5304527931 (Display) and 1 F12jobcode (F12 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Gantt, SC 29605
Jerry D.
Job Details:
02/06/2024
"Found tube to water dispenser on back of unit leaking, installed connector wpw10334458 from truck stock cycled unit through test and no leaks found, unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Greenville, SC 29611
Larry M.
Job Details:
02/06/2024
"Replaced water valve, ran test cycle. No leaks checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greenville, SC 29611
Larry M.
Job Details:
02/06/2024
"Attempted to run test cycle, no response. Checked for sufficient power supply. Tested outlet in wall. Found open ground in outlet. Control and pressure sensor none responsive. Attempted to put in diagnosis mode. No response. Ordering control and pressure sensor; ordrng 1 W11608056 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fletcher, NC 28732
Brian
Job Details:
02/05/2024
"Installed new agitator. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
JENN AIR DISHWASHER
Model JDB8700AWS3
Near Six Mile, SC 29682
Frank
Job Details:
02/05/2024
Checked drain hose still on sump ok. Checked tested working ok no new leaking.. . flooring starting to buckle over the weekend from previous visit.. took pics..
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Spartanburg, SC 29307
Sam
Job Details:
02/05/2024
Found unit walking itself out of position multiple times. Unit is level. Will order parts. ; ordrng 1 W11316766 (Shocks) and 2 W11314394 (Springs)s and 1 2man (2 man)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Easley, SC 29642
Larry M.
Job Details:
02/05/2024
"Checked for right amount of water, and checked for temperature. Ice maker not working. Ordering ice maker; ordrng 1 WPW10300024 (Ice maker)"
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS03
Near Greenville, SC 29615
Chris
Job Details:
02/05/2024
Unit died during cool down portion of clean cycle. Gave customer a bluebook estimate for fuses and blower with 2 men at 1142.07. Gave customer another estimate for fuses and 2 men at $819.86. Customer will exercise 30 day call period .
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Asheville, NC 28803
Brian
Job Details:
02/05/2024
Found F1e1 (main control fault). Tested moisture sensors and found them passing but unit not shutting off in sensing cycles with no clothes. New Main control (W11591402) needed. ; ordrng 1 W11591402 (Main control) and 1 J13 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0C
Near Mauldin, SC 29662
Carl
Job Details:
02/05/2024
Found difuser damaged and control will not respond j13 ; ordrng 1 W11546690 (Control) and 1 11390595 (Difuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Belton, SC 29627
Jerry D.
Job Details:
02/05/2024
"Motor noisey intermittent, ordering, j; ordrng 1 2315549 (Motor) and 1 2169142 (Blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Asheville, NC 28805
Brian
Job Details:
02/05/2024
Found fresh food temp 60 when I arrived. Compressor and evap fan working contacted tech support and spoke to. Derek. We tested thermistors and Freezer thermistor 16.43 Ff thermistor is 6.34. Which is inconsistent with current temps. New thermistors needed. We found thermistors are unserviceable parts. Unit is non reparable. Gave customerSr number (7738399349). Informed customer they will need to contact warranty company and they will take it from there. Unit is non repairable.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Asheville, NC 28805
Brian
Job Details:
02/05/2024
"Tear in linoleum in front of unit,when I arrived. Found f2e1 (stuck key) f8e1 (long fill) tested and found cold and hot water entering unit slowly. Removed water lines and found debris stuck in valve. All other functions ok. Replaced valve, and when clearing out waterlines, I found water pressure very slow, and then faster, but still not very strong. Recommended customer install hose screens on waterlines. And found floor itself weak, where unit sits. Informed customer that if issue happens again, and valve isnt clogged, then they may have to look into the water pressure issue and floor issue in the house. Customer understood. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Easley, SC 29642
Matt
Job Details:
02/05/2024
Found fresh food section at 56 degrees. Found unit low on refrigerant. Checked for u.v dye and found none. Customer also stated control had been randomly changing settings on its own. Blue book estimate to replace control 467.00 customer is going to let us know if they want control ordered.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Moore, SC 29369
Sam
Job Details:
02/05/2024
Found unit not cycling heat on two front burners. Will order parts.; ordrng 1 W10823720 (Burner) and 1 W11517959 (Burner) and 1 W11564644 (Control) and 1 W10857622 (Right front switch)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spartanburg, SC 29301
Sam
Job Details:
02/05/2024
Installed all parts. Cycled unit through quick wash and drain and spin. All components working. Unit spinning. No error codes found in diagnostics. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spartanburg, SC 29302
Sam
Job Details:
02/05/2024
"Customer claim is that unit is walking itself around and causing a commotion and a lot of noise. Cycled unit found no error codes. Could not get unit to duplicate problem. Re leveled feet of unit and ran through calibration cycle told customer to run unit for the next week and see how it does if it is still walking itself out to send tech back with suspension and inner tub. Gave customer estimate of 461.81 for suspension and inner basket repair if customer calls back and would like to continue with repair. Collected 125.00 trip charge in cash. Leaving 336.81 left of estimate if customer decides to continue with repair in the next 30 days.If customer calls back send tech with 1 inner basket W10752719 , and 1 suspension W11130362."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Spartanburg, SC 29301
Sam
Job Details:
02/05/2024
Found unit has multiple problems. Unit needs control back left and front left switches and burners. Will order parts.; ordrng 1 W11567368 (Control) and 1 WP3149404 (Switch) and 1 WP3149400 (Switch) and 1 W11517959 (Element) and 1 W11171119 (Element) and 1 W11532661 (Harness)
We serviced a
JENN-AIR RANGE
Model JES9800CAS02
Near Spartanburg, SC 29307
Sam
Job Details:
02/05/2024
Found units front left burner dead. Unit will need front left burner and switch gave customer estimate of 846.91 customer denied estimate. Customer said they would just buy a new machine when the time comes. Collected trip charge of 125.00.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Asheville, NC 28805
Brian
Job Details:
02/05/2024
"F8e4 (float switch) f9e2 (drain problem). Water was turned off to unit when I arrived. Turned water on and found it dripping from water valve, on machine, into drip pan. Found fill hose loose. Tightened hose and removed water from drip pan. Tested multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Spartanburg, SC 29307
Sam
Job Details:
02/05/2024
Found unit dead not doing anything wont power on checked voltage at control block found left leg and middle of control block with 0 volts. Right and left was 120. And right to middle 120. Unit not receiving good contact from wall outlet. Adjusted prongs of power cord to get better contact to wall. Unit now heats and runs normal. Informed customer to call electrician to check out the outlet if problem persists.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Seneca, SC 29678
Larry M.
Job Details:
02/05/2024
Replaced right side door and leveled refrigerator checks o.k
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Leicester, NC 28748
Kari
Job Details:
02/05/2024
"Took quick pics, found unit showing 8-1, 8-6 and 8-3 codes all related to water. Found cold fill valve impacted with sedimen from the well. Installed new valve ran diagnostic test. Unit completed with no repeat codes. Unit check sok ; used 1 W11513255 (Valve) from stock"
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS0
Near Weaverville, NC 28787
Kari
Job Details:
02/05/2024
"Took quick pics, found unit would show 9-0 house miswired code when running the cooktop and it will freeze control and customer has to flip the breaker. Found 240v to unit and block is wired correctly. Customer replaced the display because it was blank then this started happing. Took console down. All wires and connections look good. Ran unit through auto test and found no faults and reset control. Found bake and broil work fine and dont freeze control but after the cooktop is on for 10 seconds it gives error. Need spark module for repair gave cust est of $479.21. Cust agreed and paid $239.60 by check will owe $239.61 on completion ; ordrng 1 W11578849 (Spark module CT) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Walhalla, SC 29691
Frank
Job Details:
02/05/2024
Checked.. when heating up.. comes up to temp then won't heat back up.. . ; ordrng 1 W11594188 (Control board) and 1 WPW10181986 (Sensor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Easley, SC 29642
Matt
Job Details:
02/05/2024
Found water has been leaking on to the floor. Sheet of ice frozen in the bottom of the freezer. Removed ice and found drain crushed by insulation. Called tech line and spoke to Chris. Sending unit up for review. File number 7738405652.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Marshall, NC 28753
Kari
Job Details:
02/05/2024
"Took quick pics, found unit not circulating water. Found pump assembly showing 7.8 ohms in range. Found the control not sending voltage to part need control for repair. Prescheduled for 2/9 PM; ordrng 1 W11087226 (Control) and 1 PartinWH (Control in WH) and 1 L14 (Job code)"