We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lyman, SC 29365
Chris
Job Details: 06/04/2024
Customer states sometimes unit will work and sometimes wont. Customer states that when start button is pressed unit wont come on. Unit has no stored faults. Unit passes automatic diagnostics cycle . Unit passes encoder test. Started unit on every cycle with customer present . No faults found at this time .
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Hendersonville, NC 28792
Brian
Job Details: 06/04/2024
Installed all parts ordered. Tested unit and found all operations ok at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Hendersonville, NC 28792
Brian
Job Details: 06/04/2024
"Installed new ice chute damper, ice maker and ice compartment fan. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Boiling Springs, SC 29316
Sam
Job Details: 06/04/2024
"Found unit humming when in use. Has f7e1 error code twice in diagnostics. Replaced actuator and capacitor from stock. Cycled unit through diagnostic cycle, quick wash, and drain and spin. All components working. Unit now starting and no longer humming when trying to agitate or spin. All functions pass.; used 1 W11481722 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS11
Near Leicester, NC 28748
Kari
Job Details: 06/04/2024
"Took quick pics, found unit leaking gas to where its permeated the whole house. Unit was already pulled out when I got there. Took back panel off and sprayed all gas joints in manifold with soap leak detector. Turned on both ovens and elements. Found the only bubbles came from the regulator called safety team and reported my findings with Robin, unit is under warranty so parts and labor are covered. Also found some burners not lighting properly, once the gas flow is corrected the burners should light correctly. Also found stove orfices are still for natural gas. Will need parts for repair. Before I left I turned gas line off behind stove and left unit unplugged. Prescheduled for 6/11 if parts arrive on time. If not I will run on 6/14; ordrng 1 WPW10546238 (Regulator) and 1 Q16 (Job code) and 1 W11674161 (Orficekit)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Candler, NC 28715
Kari
Job Details: 06/04/2024
"Took quick pics, found unit showing 8-3 code, found the valves showing high resistance of 1.3k ohms on each. Checked pressure hose, no cracks or cuts and its attached on both ends. Installed new valve ran diagnostic cycle and heavy duty with high fill and valves cut off properly. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gaffney, SC 29341
Sam
Job Details: 06/04/2024
Found unit still shaking upon further inspection found unit has inner drum separating from gear case most likely stripped basket or gear case. Tried to inspect underneath wash plate but units wash plate would not come off. will order parts for repair. ; ordrng 1 W10752719 (Inner basket) and 1 W10752283 (Wash plate) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pendleton, SC 29670
Frank
Job Details: 06/04/2024
Spout keeps freezing not letting water through Called Techline. Determined harness in cabinet bad not getting 120 v to ice maker heater. Sr 7739229516..unit not repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Taylors, SC 29687
Chris
Job Details: 06/04/2024
Installed new parts unit check is ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS11
Near Easley, SC 29642
Frank
Job Details: 06/04/2024
Replaced parts.. working ok. Cycled ice maker cycles brings in water ok.. may need ice maker W11700250
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details: 06/04/2024
"Installed harness, console, and control. Cycled unit through timed dry. Unit heats and tumbles. Unit now functioning properly. All components working. All functions pass."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Townville, SC 29689
Frank
Job Details: 06/03/2024
Ran cycle.. found no leaking.. no visible signs of damage to floor or cabinets.. found no leaking customer instructed on
We serviced a
JENN AIR RANGE
Model JDS9860CDS02
Near Greer, SC 29650
Chris
Job Details: 06/03/2024
Unit has open bake element . Unit has 240v to element . Gave customer a bluebook estimate for repair $558.14. Ordeing for repair . Customer paid $279.07 . ; ordrng 1 WPW10310274 (Bake element)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Greer, SC 29650
Chris
Job Details: 06/03/2024
Unit has 7.1 fault . Unit has damaged element . Gave customer a bluebook estimate for repair at $476.00. Installed new part. Unit pulls 6.8 amps in diagnostics. Unit check is ok . No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Belton, SC 29627
Jerry D.
Job Details: 06/03/2024
"Box damaged, removed box found Door dented bottom and liner at top smashed in, reordering, j13; ordrng 1 LW11258450 (Door)"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Anderson, SC 29625
Jerry D.
Job Details: 06/03/2024
"Imk inoperable seal torn, ordering, j13; ordrng 1 W10645968 (Imk) and 1 W10613072 (Gasket black)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greer, SC 29651
Chris
Job Details: 06/03/2024
Customer states unit makes noise on start up . Found extremely loud noise from drive train. Replaced drive train parts from stock . Unit check is ok . New labor authorization is w1bdnh0nl1.5
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Greer, SC 29651
Chris
Job Details: 06/03/2024
Unit has clogged drain and extremely loose water line at water valve. Floors are buckled . Cleared drain and tightened connection . Unit check is ok. Charged Total $254.99
We serviced a
JENN AIR REFRIGERATOR
Model JFC2290REM00
Near Greer, SC 29651
Chris
Job Details: 06/03/2024
Left door on unit doesnt close correctly causing mullion to miss guide. Leveled and stabilized unit . Unit check is now ok . Charged $125 svc fee plus c1 labor at $34.99
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Campobello, SC 29322
Chris
Job Details: 06/03/2024
Cusotmer states unit Will automatically start running on its own and never shut off . No faults stored. Unit passes automatic test mode. Installed new control. Unit check is ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Alexander, NC 28701
Kari
Job Details: 06/03/2024
"Took quick pics, found unit showing float open code, ran through diagnostics the motor runs but theres no water. Found the wiring harness has a broken wire to float switch. Installed new harness. Unit checks ok; used 1 W11697182 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Weaverville, NC 28787
Kari
Job Details: 06/03/2024
"Took quick pics, found unit still sweating from horizontal mullion. Pulled unit out and unplugged unit. Unplugged the condenser fan and plugged unit back in. Let run for 10 minutes and took temps with my laser thermometer and found its mid 60s on left side 78-85 degrees in the center and 98 degrees on right side. Called techline and spoke with Chris sent him pictures of the condensation on the LHFF door gasket and the condensation circle on the horizontal mullion. He sent this to the review team will wait to hear back. If they exchange it customer service will be in contact with customer within the following 2-5 business days"
We serviced a
WHIRLPOOL WASHER
Model Wtw4950xw3
Near Weaverville, NC 28787
Kari
Job Details: 06/03/2024
"Took quick pics, found unit showing 7-1 tach wrong single code, ran unit through diagnostics cycle and found the basket wobbles and takes a long time to slow down. Customer has to run drain and spin when cycle completes to get enough water out to safely put them in the dryer. Tipped unit back and found shield covered in belt dust and gearcase oil. Gave customer est of $881.79 customer declined repair and is going to buy new one had office run cc for $150 TC and email receipt"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near Weaverville, NC 28787
Kari
Job Details: 06/03/2024
Installed parts unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS09
Near Burnsville, NC 28714
Kari
Job Details: 06/03/2024
"Took quick pics, found the damper door excessively loud and the door isnt closing all the way causing some freezing in the ff section will need damper for repair. Rescheduled for 6/17 AM; ordrng 1 WPW10594329 (Damper) and 1 L14 (Jobcode)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0J0
Near Burnsville, NC 28714
Kari
Job Details: 06/03/2024
Installed parts unit checks ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRD13254H0
Near Simpsonville, SC 29681
Carl
Job Details: 06/03/2024
Found drain frozen cleared made heat sink for drain unit ck ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spartanburg, SC 29303
Sam
Job Details: 06/03/2024
Lid not locking. Found lid lock cracked. Not allowing lid to lock. Will order lid lock. ; ordrng 1 W11670519 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Spartanburg, SC 29302
Sam
Job Details: 06/03/2024
Found unit acting erratic. When cycling. Operations function out of order. Will randomly stop and start. Unit stuck in sensing at end of cycle for long periods of time. Will order control.; ordrng 1 W11544680 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spartanburg, SC 29306
Sam
Job Details: 06/03/2024
"Installed control, actuator and wire harness. Cycled unit through quick wash and drain and spin. Unit no longer cuts on and off randomly during cycle. All components working. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Gaffney, SC 29340
Sam
Job Details: 06/03/2024
Found unit not filling with water. Checked connections all connections secured. Found kink in air pressure tube. Fixed kink in pressure tube. Ran unit through calibration cycle. Tested operations with quick wash. All components working. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gaffney, SC 29341
Sam
Job Details: 06/03/2024
Found unit shaking a lot causing loud banging noise. Checked feet of unit found units feet not level. Re leveled feet and ran unit through calibration cycle. Ran unit through quick wash cycle. All components working. Unit no longer shakes when in spin. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Gaffney, SC 29341
Sam
Job Details: 06/03/2024
Found unit leaking from back of machine. Found crack in back of machine at water valve. Replaced water valve. Cycled unit through quick wash. No leaks detected. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Easley, SC 29642
Larry M.
Job Details: 06/03/2024
Replaced bottom seal. Ran test cycle checked for leaks. No leaks found. Checks o.k
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Greenville, SC 29609
Larry M.
Job Details: 06/03/2024
"Found motor seized up, quoted customer bluebook $649 to replace motor and blower wheel. Customer declined repair. ; ordrng 1 L14jobcode (L14 job code) and 1 5304529782 (Motor) and 1 5304513609 (Blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Greenville, SC 29601
Larry M.
Job Details: 06/03/2024
Found timer sticking. Cycle continues after buzzer goes off. ; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greenville, SC 29609
Larry M.
Job Details: 06/03/2024
Replaced motor and blower wheel. Ran test cycle. Checks o.k
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Greenville, SC 29617
Larry M.
Job Details: 06/03/2024
Found flame to be low. Ordering pressure regulator.; ordrng 1 W11087445 (Pressure regulator)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Anderson, SC 29621
Jerry D.
Job Details: 06/03/2024
Found cam inoperable installed w10721967 from truck stock cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Anderson, SC 29621
Jerry D.
Job Details: 06/03/2024
"Handle broken screws missing, ordering, j13; ordrng 2 W11328753 (Screws)s and 1 W11101978 (Handle white)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Greenville, SC 29611
Larry M.
Job Details: 06/03/2024
"Replaced water valve, ran test cycle. Checks o.k"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pelzer, SC 29669
Jerry D.
Job Details: 06/03/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/03/2024
"No reading on thermistor at interface interface comming apart, ordering, j13; ordrng 1 W11456119 (Black interface) and 1 W10384183 (Thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Asheville, NC 28805
Brian
Job Details: 06/03/2024
"Tested and found unit not draining. Could hear drain pump humming. Inspected and found drain plug in disposal not knocked out. Removed plug and tested unit in diagnostics observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fletcher, NC 28732
Brian
Job Details: 06/03/2024
"Found no saved error codes. Tested unit in diagnostics and found agitation loud. Found some coins and debris under wash plate. Also found sand and debris in inlet valve. Removed coins from under wash plate and replaced valve (w11614515) Tested unit and found all operations ok with no leaks detected. I recommended customer install hose screen to cold water hose, at wall. Customer understood."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Royal Pines, NC 28704
Brian
Job Details: 06/03/2024
"Found evidence of water dripping from lower part of door. Inspected and didnt find any tears in door boot or and damaged parts. Found pet hair and debris on lower part of door glass and on door boot itself. Cleaned off and found no leaking. Recommended customer keep door and gasket cleaned and keep an eye on unit. Customer understood. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Salem, SC 29676
Frank
Job Details: 06/03/2024
Replaced drain pump.. tested working ok.. took grille off cleaned condenser coil..
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS00
Near Salem, SC 29676
Frank
Job Details: 06/03/2024
Replaced drip pan and fan.. ice build up on back wall behind evaporator housing.. may need to replace . Checked drain ok no issues..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Walhalla, SC 29691
Frank
Job Details: 06/03/2024
Door on housing broke apart.. replaced tested working ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Westminster, SC 29693
Frank
Job Details: 06/03/2024
116v l1. 114 l2.. replaced motor second time.. tested temps good venting good..ran 30 minute cycle no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Westminster, SC 29693
Frank
Job Details: 05/29/2024
Compressor humming while running then turning off.. both. Compartments warm.. need new compressor ; ordrng 1 W11547313 (Compressor) and 1 R600 (R600) and 1 Jobcodex20 (Job code x20) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS20
Near Westminster, SC 29693
Frank
Job Details: 05/29/2024
Tested. Customer wants to change temp.. without canceling.. checked functionality of unit heating holding temp ok.. answered questions on features and pre heating and changing temperature..
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Seneca, SC 29678
Frank
Job Details: 05/29/2024
4-3. 7-1. Wash motor fail.. needs wash motor and change adjusters to put into back.. bb quoted $554.49.. paid..$277.29; ordrng 1 W11665769 (Sump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Easley, SC 29640
Carl
Job Details: 05/29/2024
Tub leaking ordered tub; ordrng 1 W11409866 (Tub)
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Seneca, SC 29678
Frank
Job Details: 05/29/2024
Replaced lid switch tested working ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Seneca, SC 29672
Frank
Job Details: 05/29/2024
Put on produce door. Checked seal ok..
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Asheville, NC 28805
Brian
Job Details: 05/29/2024
"Found new door, dented right out of box. Need to reorder door panel (w1146785); ordrng 1 w1146785 (Door panel)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Boiling Springs, SC 29316
Sam
Job Details: 05/29/2024
Found unit leaking when in use. Checked underneath unit no cracks found or leaking. Checked water valve and inlet hoses no crack or hole in either. Found when unit drains small leak from drain line. Informed customer she will need a new drain line and instructed her how to install drain line. Collected trip charge of 150.00.
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HW07
Near Boiling Springs, SC 29316
Sam
Job Details: 05/29/2024
"Found unit dead not doing anything. Checked incoming power, incoming power checks good. All connections I can see are secure. Will order parts and get a 2nd man helper with microwave. Will order many parts for worst case scenario since I cannot get microwave down to check what the problem is. ; ordrng 1 W11707984 (Thermal fuse) and 1 W11378281 (Cavity thermostat) and 1 W11493414 (Interlock switches) and 1 W11443147 (Control) and 1 W11443148 (User interface) and 1 W11443149 (Control) and 1 W11402082 (Magnetron) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor) and 1 W11421368 (Harness) and 1 2man (2 man)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Spartanburg, SC 29301
Sam
Job Details: 05/29/2024
Found units freezer door not closing all the way causing air leak to occur. And not freeze food. Checked freezer brackets and the slider on the left side of the freezer will not close all the way no matter the amount of force you use. Nothing blocking slider from closing or preventing it from closing. Unit will need new sliders for freezer. Will order parts.; ordrng 1 WPW10397636 (Left bracket) and 1 WPW10397635 (Right bracket)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Gaffney, SC 29340
Sam
Job Details: 05/29/2024
Found unit randomly coming on and off and cycling when its not supposed to. Customer said unit was on with no clothes when she got home one day and she never started it in person or from the app. No error codes found. Will order user interface and control.; ordrng 1 W11626080 (User interface) and 1 W11618916 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details: 05/29/2024
"Installed new drain pump. Tested unit multiple times observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Weaverville, NC 28787
Kari
Job Details: 05/29/2024
Installed parts unit checks ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Marshall, NC 28753
Kari
Job Details: 05/29/2024
"Took quick pics, found knob had cracked and broken timer shaft at the same time. Installed both parts unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chesnee, SC 29323
Matt
Job Details: 05/29/2024
Found defective auger not dispensing ice. Replaced motor from stock parts. All test checked successful
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fletcher, NC 28732
Matt
Job Details: 05/29/2024
"Installed new thermistors , Orion board with harness. . Reset calibration for measured water feature at dispenser. All Testing checked successful"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Marshall, NC 28753
Matt
Job Details: 05/29/2024
Found unit has evaporator frozen solid. Customer has been in contact with customer care about replacing this unit. Thawed out evaporator so unit should cool till her replacement arrives.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Marshall, NC 28753
Kari
Job Details: 05/29/2024
Installed parts and motor is not working now. Need motor and wheel for repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 L14 (Job code) and 1 JR Bringingmepart (Bring me part)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GP0
Near Travelers Rest, SC 29690
Larry M.
Job Details: 05/29/2024
"Replaced sliders, positioners. Reinstalled rack. Checks ok."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greenville, SC 29617
Larry M.
Job Details: 05/29/2024
Replaced inner basket. Ran calibration cycle. Checks o.k
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Greenville, SC 29617
Larry M.
Job Details: 05/29/2024
"Customer states whirlpool told them unit will be able to be replaced if unit. Checked for fault codes. None found. Ran factory cycle. Sense dry time doesnt work Jeremy from techline sr number 7739185483Jeremy said replace moisture sensor and harness Ui panel cracked upon removal, ordering needed parts; ordrng 2 WP3387223 (Moisture sensor)s and 1 W11690904 (Harness) and 1 W11413566 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Gaffney, SC 29340
Sam
Job Details: 05/29/2024
Arrived to unit. Unit has f6e3 error code for user interface and control board not communicating. Cleared error codes and cycled through diagnostics and units error code occurred again. Will order user interface and control.; ordrng 1 W11621180 (Control) and 1 W11478525 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fountain Inn, SC 29644
Carl
Job Details: 05/29/2024
Ck condenser fan and the freezer fan and could not diuplcate noise with every thing running
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Alexander, NC 28701
Matt
Job Details: 05/29/2024
"0 degrees in freezer and 38 in fresh food section. Freezer is set to -2. Cycled ice maker and it cycled and filled. All fans and thermistors pass in diagnostics. Air temperature in ice room is 20 degrees. Not cold enough to harvest. Unit has a refrigeration problem. Verified by checking amp draw and unit was at .7 instead of .9. Evacuated system, leak checked, found no leaks. Installed a permanent access port,pulled a vacuum and weighed in 1.87 ounces of r600a. Checks o.k; used 1 876765 (Kti), and 1 W11506635 (Port) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK
Near Gaffney, SC 29341
Sam
Job Details: 05/29/2024
Installed new bellow. Cycled unit through wash cycle. No leaking occurred. All components working all functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Simpsonville, SC 29681
Carl
Job Details: 05/29/2024
Customer cancled on phone
We serviced a
KITCHEN AID REFRIGERATOR
Model KUDF204ESB01
Near Asheville, NC 28803
Brian
Job Details: 05/29/2024
"Removed center shelf and evaporator cover. I found a good frost pattern with no ice build up on evaporator. I found evaporator drain frozen and clogged. Also found rivets on right rail too long, preventing drawer from opening and closing properly. Filed off some of the rivet and drawer is now functioning normal. Cleared drain and tested ice maker. At this time, all operations ok at this time,with no leaks detected. Collected 125 for labor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Simpsonville, SC 29680
Jerry D.
Job Details: 05/29/2024
"Heat code, Cycled unit through test and heater not getting hot, found left wire off of heater, Installed heater wires tight, cycled unit through test and heater is pulling 6 amps, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29680
Jerry D.
Job Details: 05/29/2024
"Gasket bad ordering, j13; ordrng 1 W10248749 (Gasket grey)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ09
Near Simpsonville, SC 29681
Carl
Job Details: 05/29/2024
Customer explained that it made ice about a 1/2bucket and stoped Ran diagnostics and imk reciving votage j13 ; ordrng 1 W10873791 (Imk)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simpsonville, SC 29681
Carl
Job Details: 05/29/2024
Ran diagnostics and a test cycle found struts bouncey l14; ordrng 1 W11217817 (Struts) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Hendersonville, NC 28792
Brian
Job Details: 05/29/2024
Found left door dented. Installed new door and found all operations ok at this time. Did not move unit.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Gerton, NC 28735
Brian
Job Details: 05/29/2024
"Installed new wash motor. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected l"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Hendersonville, NC 28792
Brian
Job Details: 05/29/2024
Terrance is Maintenance guy. Unit is in shared laundry room in building 205. Found user interface not coming on but is getting proper voltage. Console (W11591400) and acu (W11583890) needed. ; ordrng 1 W11591400 (Console) and 1 W11583890 (Acu) and 1 L14 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSF26C6XYY04
Near Hot Springs, NC 28743
Kari
Job Details: 05/29/2024
Installed parts unit checks ok had office run cc for balance of $381.80 and emailed receipt
We serviced a
WHIRLPOOL RANGE
Model JDRP436HL01
Near Salem, SC 29676
Frank
Job Details: 05/29/2024
Replaced control sensor tested temps.. working better heating better..
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW3
Near Greenville, SC 29615
Chris
Job Details: 05/29/2024
Installed new parts. Old ignitor arched and grounded tripping fuses. After parts replaced ignitor glows And solenoids open. Unit doesnt heat due to low to no gas pressure. Maintenance states that new never been used gas line was installed prior to dryer being delivered. Dryer didnt heat out of the box due to grounded ignitor from transport or factory. Customer to contact plumber who added gas line for faulty hand valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Greer, SC 29651
Chris
Job Details: 05/29/2024
Found air leak in freezer. Doors are rough when gliding closed or opening . Applied white lithium grease to glides and applied food grade silicone to cabinet / liner. Unit check is ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Taylors, SC 29687
Chris
Job Details: 05/29/2024
Customer states unit keeps meat frozen but not other items such as bread . Unit temp is 24 degrees . Unit has full frost pattern and unit again has defrost failure . Called tech support and spoke with Chris . Unit has 120 to heater in diagnostics and heater shows 15 ohms.heater pulls 3.3 amps . Heater hot to touch. Chris advised control needs to be replaced due to logic failure. Or not going in to defrost in regular use being able to in diagnostics . but File number for call is 7739184858. Called Matt . Offered customer part price and minimum labor . Total is $174.27 with c1 labor included . Ordeing for repair ; ordrng 1 W11382526 (Control) and 1 WPW10384183 (Thermistor) and 1 Partwarrantythermistor
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pelzer, SC 29669
Jerry D.
Job Details: 05/29/2024
"Timer knob broken, installed knob sent preid , unit chks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Piedmont, SC 29673
Jerry D.
Job Details: 05/29/2024
"On arrival customer showed me floor damage , both sides of refrigerator under frez door, Found water leaking out of frez, defrost drain clogged, cleared drain tube, removed drawers from frez cleared all ice and drain, reassembled frez drawers , unit chks ok"
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS5
Near Piedmont, SC 29673
Jerry D.
Job Details: 05/29/2024
"Touchpad code, connections ok, tryed reset, still coding, ordering, j13; ordrng 1 W10759325 (Assy) and 1 W10759299 (Cntrl) and 1 W10901116 (Console)"
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Spartanburg, SC 29307
Sam
Job Details: 05/24/2024
Found unit not heating. Called techline. Techline after going through checks came to the conclusion that unit is either not getting enough power or there is something wrong with the wire harness. Checked incoming power behind unit and found there is a little bit of play in outlet for power cord that causes power to be lost and not heat. Informed customer told customer to have an electrician take a look at the outlet. SR#7739164181
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mauldin, SC 29662
Matt
Job Details: 05/24/2024
Found gasket separating at the seam. Will order; ordrng 2 W10846057 (Door gasket)s and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code) and 1 PPPneedsapproval (PPP needs approval)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Taylors, SC 29687
Matt
Job Details: 05/24/2024
Found compressor locked up internally. Will order.; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a) and 1 W11547313 (Compressor) and 1 W11506635 (Port) and 1 W11550396 (Evaporator) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Pendleton, SC 29670
Frank
Job Details: 05/24/2024
Replaced sump and control and drain pump.. tested cycle working ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28804
Kari
Job Details: 05/24/2024
"Took quick pics, found door switch paddle missing. Installed new door switch but found unit not heating properly. Advised customer get electrician to change the outlet because Half the outlet is no longer good. Its all black and charred and made the cord melt a bit. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Spartanburg, SC 29307
Sam
Job Details: 05/24/2024
Found unit shaking a lot. Found units suspension worn out causing excess shaking and noise. Replaced suspension rods. Cycled unit through drain and spin. No excess shaking or noise. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Greer, SC 29650
Chris
Job Details: 05/24/2024
Found freezer temp 0 degrees ice maker never cycles ice present in imk Installed new imk. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29605
Matt
Job Details: 05/24/2024
Found washer has gotten so out of balance and has damaged cabinet and destroyed drain pan and damaged the wall. Service pointer W11684122. Shows the inner basket test. Tested inner basket and the holes are not punched out on inner basket. Called safety team. They advised customer to call customer care to obtain damage claim form. 1-800-253-1301; ordrng 1 Anytech (Any tech) and 1 N15jobcode (N15 job code) and 1 W10596395 (Cabinet) and 1 2manjob (2 man job) and 1 W11217817 (Shocks) and 1 W11172199 (Inner basket) and 1 W11550886 (Tub ring)