Service History 9 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Simpsonville, SC 29680

Carl

Job Details: 03/31/2025

Connection at the bottom is a four pin connector and the new one is six pin ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Simpsonville, SC 29680

Carl

Job Details: 03/31/2025

Installed new latch is missing Brazil ; ordrng 1 WTW500CMW0 (Brazil)

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP3

Near Greenville, SC 29609

Nathan

Job Details: 03/31/2025

Drain pump wasnt latched all the way. When I tested after finishing repair it wasnt leaking and homeowner stated she completed a whole load and it was fine. Didnt leak until second load. Put drain pump on all the way and tested for 30 minutes to make sure nothing was causing drain pump to come loose. Tested three times and everythings performing as designed now with no leaks.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hendersonville, NC 28791

Brian

Job Details: 03/31/2025

"Installed new cam and belt. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Greenville, SC 29605

Nathan

Job Details: 03/31/2025

"Replaced gear case and slider for noise issues. Replaced ACU, valve, and latch for error code related to long fill. Tested operations and everythings performing as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Union, SC 29379

Sam

Job Details: 03/31/2025

Found unit not making ice again. Called techline. Techline went through diagnostics and checks with me. Unit harvested and filled with water fine. Techline stated unit most likely has issue with log component in user interface. Will order UI.SR#7741253894; ordrng 1 W11518204 (User interface) and 1 J13 (J13)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Anderson, SC 29621

Frank

Job Details: 03/31/2025

Bb quoted $763.83 paying$381.91.. needs inverter board f1e5 code. And Magnetron .. uninstall.reinstall. board W11325604 under warranty ; ordrng 1 Walldolly (Wall dolly) and 1 Jobcodeq16 (Job code q16) and 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ05

Near Anderson, SC 29621

Frank

Job Details: 03/31/2025

There was an e2error test 56. No errors on 66. Replaced ice maker tested harvesting ok filling ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Greer, SC 29651

Matt

Job Details: 03/31/2025

Found 3 degree freezer temperature and good full on ice maker. Will order new ice maker; ordrng 1 W11700250 (Ice maker) and 1 f12jobcode (F12 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Greer, SC 29650

Matt

Job Details: 03/31/2025

"Customer said unit is not cleaning, thumping underneath and still getting out of balance.Put unit in diagnostics and found no error codes. Ran auto test. All functions pass. Agitator is still tight. Suspension passes. Calibrated control. Ran a quick wash cycle. Agitator is worn out and slipping on gear case shaft. Gave customer estimate to replace agitator 176.67. Customer approved. Will order.; ordrng 1 RConly (RC only) and 1 W11397111 (Agitator) and 1 C1jobcode (C1 job code)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Duncan, SC 29334

Matt

Job Details: 03/31/2025

"Installed all listed parts, checks o.k"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Greenville, SC 29607

Nathan

Job Details: 03/31/2025

This refrigerator has a leak in the mullion Yoder loop. After vacuuming refrigerant that had a standing pressure of 20 psi I pressurized with nitrogen to test for leaks. Couldnt find any leaks in either evaporators or refrigerant lines with pressure test. Added a couple ounces of r134a refrigerant and pressure tested again at 250 psi. Again no leaks at refrigerant lines in machine compartment or either evaporator with electronic leak detector. After pressure dropped 4 psi in 20 minutes the leak detector went off at Yoder loop mullion. Let homeowner know that leak couldnt be fixed. After that I put refrigerator back together after replacing dryer and adding 5.5 ounces of refrigerant so the refrigerator section will work until it leaks out again. Let homeowner know well contact warranty company and theyll let them know what theyll do from there. ; ordrng 1 5.5ouncesofr134a(jobcompleteandrefrigeratorcondemned) (5.5 ounces of r134a (job complete and refrigerator condemned)) and 1 Filterdryer (Filter dryer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Hendersonville, NC 28739

Brian

Job Details: 03/31/2025

"Found ice bin coupling, on ice bin and on ice chute, broken. Chute (W11573761) coupling (WP2220458) ice container (W11347840); ordrng 1 W11573761 (Chute) and 1 WP2220458 (Coupling) and 1 W11347840 (Ice container) and 1 L14 (Job code)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Roebuck, SC 29376

Sam

Job Details: 03/31/2025

"Found unit not freezing inspected unit compressor running. Checked thermistors and fans. All check ok. Checked amp draw at compressor. Compressor pulling about 1.12 amps compressor warm and running. Checked defrost heater in freezer section unit pulling 4.59 amps while running defrost heater. Units compressor coming and staying on during defrost mode only. Called MA, MA stated unit most likely has problem with one of or multiple of the control boards causing compressor to run when its not supposed to. Will order boards for repair.; ordrng 1 W11664342 (Control) and 1 W11567409 (Control) and 1 W11578028 (Inverter box) and 1 N15 (N15)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Boiling Springs, SC 29316

Sam

Job Details: 03/31/2025

Found unit had warped marks around door and glass meet and customer pointed out scuff marks on corner of door as well as warping in top left corner of door. Door problems are causing units door to not close properly and start every time. Replaced door from pre ID. Unit now starting every time and looks perfect. All components working. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Spartanburg, SC 29306

Sam

Job Details: 03/31/2025

Installed dispenser to unit. Unit checks ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ16

Near Spartanburg, SC 29303

Sam

Job Details: 03/31/2025

"Installed water line, pressure reducer and water valve to unit. Cycled dispenser checked for leaks. No leaks during dispenser of cycle. All components working. All functions pass."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Spartanburg, SC 29306

Sam

Job Details: 03/31/2025

Found unit with f1e1 error code popping up at end of bake cycle. Checked diagnostics found matching error code in diagnostics. Will order control for repair.; ordrng 1 W11764616 (Control) and 1 J13 (J13)

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Fairview, NC 28730

Brian

Job Details: 03/31/2025

Found f2e1 (stuck button). Could not check other saved error codes. Found unit unable to start test cycle. Found start button not responding. Control (W11675701) control (W11735316) and lower harness (W11643701) needed.; ordrng 1 W11675701 (Control) and 1 W11735316 (Control) and 1 W11643701 (Lower harness) and 1 L14 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Travelers Rest, SC 29690

Larry M.

Job Details: 03/31/2025

Found drain pump running continuously. Unplugged unit. Waited 10 minutes to reset. Same issue. Will need ACU; ordrng 1 J13jobcode (J13 job code) and 1 W11608056 (ACU)

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

"On arrival customer started unit it did not make the noise, voltage and polarity good, leveled unit, cycled unit through test and no codes found test chks ok, cleaned out blower, Cycled unit through test and all functions are working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

Mr had already cancelled

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

"Unit not level and cabinet is wobbling, also agitator bolt is loose, leveled unit and tightened agitator and cap, cycled unit through test and all functions are working properly"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RV

Near Easley, SC 29640

Larry M.

Job Details: 03/31/2025

Found power cord and terminal burnt. Advised to purchase power cord. Will order terminal. ; ordrng 1 J13jobcode (J13 code) and 1 WPW10245259 (Block terminal)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT217TDBC

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

"Took quick pics, found water in the fridge floor again. Cleared water and found the chute full of ice, cleared all ice and water. Found drain pan dry. And water over flowing from chute in fridge. Cleared all debris as well as I could with weed eater line and hot water. Water now flows through channel and into drain pan underneath. Sealed cabinet to liner with rtv and made sure seals were tight between panels. Unit checks ok had office run cc for $224.99 and email receipt."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Easley, SC 29642

Larry M.

Job Details: 03/31/2025

Replaced ACU. Ran test cycle. All functions pass

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Easley, SC 29642

Larry M.

Job Details: 03/31/2025

Found motor making a grinding noise. Customer insisted that the unit should be replaced. Informed customer that unit would likely be approved to fix rather than replaced. Will order motor. Called TECHLINE to report. SR:7741246710BrandonCustomer would like a copy of PVR Pamvirk1996@gmail.com; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 Dryerrepairkit (Dryer repair kit) and 1 N14jobcode (N14 job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Piedmont, SC 29673

Larry M.

Job Details: 03/31/2025

Wrong part came in box. Correct part number on box. ; ordrng 1 W11613479 (Sump assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

"7741249248 Brandon Took quick pics, found unit leaks during clean washer cycle only. Customer is using a tablet with cycle. Found unit has 0-2 and 5-3 codes stored. Cleared codes and ran test 12. Found unit had a bit of a lean to it found the right side lower than the left side. Found the feet needed to be leveled. The back right foot is stripped and wont spin installed new foot. Leveled and locked feet. Went over soap usage and cleaning instructions. Called techline and reported findings with Brandon Unit checks ok ; used 1 W10888529 (Leg) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RV0

Near Leicester, NC 28748

Kari

Job Details: 03/31/2025

"Took quick pics, found unit manifold console is scratched and the tape is disintegrated and pulling the finish off with it. Need parts for repair. Told customer console on BO ; ordrng 1 W11730216 (Console Blk stainless) and 1 N15 (Job code) and 1 W11730210 (Bezel kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Anderson, SC 29626

Frank

Job Details: 03/31/2025

Found unit off on arrival.. saying unit is pulsating power and ui wasnt working.. test 4 compressor pulling. 75 amps.. running unit pulling 1.75 amps unit is cooling. Could have dc fallout..; ordrng 1 W11224256 (Control) and 1 W11636543 (Ui) and 1 W11578030 (FC fan) and 1 Jobcodel14 (Job code l14)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fair Play, SC 29643

Frank

Job Details: 03/31/2025

F7e5 shifter error .. cam out of tolerance had one on truck replaced.. calibrated unit ran test cycle working..; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Candler, NC 28715

Brian

Job Details: 03/31/2025

"Installed new control and corrected drain hose. When testing I found water spilling from stand pipe. Informed customer of situation and that stand pipe needs to drain properly and there needs to be a gap around drain hose, in order for unit to function normally. Recommended customer have a professional plumber resolve stand pipe drain issue. Customer understands."

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Piedmont, SC 29673

Jerry D.

Job Details: 03/31/2025

Call was cancelled

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW08

Near Fountain Inn, SC 29644

Carl

Job Details: 03/31/2025

Found fan motor open and receiving voltage installed new fan motor cycled unit on unit is circulating as designed unit ck ok; used 1 2315549 (Fan motor) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Piedmont, SC 29673

Jerry D.

Job Details: 03/31/2025

"Installed listed parts cycled unit through test and all functions are working properly no codes, also found touchpad peeling loose glue has failed, also front panel is warped and vent parts are not fitting properly, causing vent to drip, ordering, j13; ordrng 1 W11460908 (Console) and 1 W11461694 (Panel)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Greer, SC 29651

Carl

Job Details: 03/31/2025

Found open thurmal fuse installed new fuse cycled and ck amps on ingoming and at the motor and heater unit ck ok; used 1 WP3392519 (Thurmal fuse) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Greer, SC 29651

Carl

Job Details: 03/31/2025

Found door switches closed and bad control. L14 ; ordrng 1 W11551761 (Latch) and 1 W11551558 (Latch) and 1 W11552018 (Control) and 1 L14 (Labor)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Lyman, SC 29365

Matt

Job Details: 03/31/2025

Did not have to move washer. Replaced main control. Ran unit on a bulky cycle. Checked ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Fairview, NC 28730

Brian

Job Details: 03/31/2025

"Found unit not heating. Inspected and found unit ground and neutral wires reversed. Corrected and found unit getting proper voltage but still,not heating. Tested element and all fuses. Thermal cutoff (279973) needed. ; ordrng 1 279973 (Thermal cutoff) and 1 L14 (Job code)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Roebuck, SC 29376

Sam

Job Details: 03/31/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Fairview, NC 28730

Brian

Job Details: 03/31/2025

Found water spilling out of water assembly. Water inlet assembly (W11535094) inlet valve (W11434044) and nut (W11535081) needed. ; ordrng 1 W11535094 (Inlet assembly) and 1 W11434044 (Inlet valve) and 1 W11535081 (Nut) and 1 L14 (Job code)

We serviced a

KITCHEN AID RANGE

Model KFGG500EBS2

Near Easley, SC 29642

Carl

Job Details: 03/31/2025

Installed new up unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Simpsonville, SC 29680

Carl

Job Details: 03/31/2025

Connection at the bottom is a four pin connector and the new one is six pin ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Simpsonville, SC 29680

Carl

Job Details: 03/31/2025

Installed new latch is missing Brazil ; ordrng 1 WTW500CMW0 (Brazil)

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP3

Near Greenville, SC 29609

Nathan

Job Details: 03/31/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hendersonville, NC 28791

Brian

Job Details: 03/31/2025

"Installed new cam and belt. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Greenville, SC 29605

Nathan

Job Details: 03/31/2025

"Replaced gear case and slider for noise issues. Replaced ACU, valve, and latch for error code related to long fill. Tested operations and everythings performing as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Union, SC 29379

Sam

Job Details: 03/31/2025

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Anderson, SC 29621

Frank

Job Details: 03/31/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ05

Near Anderson, SC 29621

Frank

Job Details: 03/31/2025

There was an e2error test 56. No errors on 66. Replaced ice maker tested harvesting ok filling ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Greer, SC 29651

Matt

Job Details: 03/31/2025

Found 3 degree freezer temperature and good full on ice maker. Will order new ice maker; ordrng 1 W11700250 (Ice maker) and 1 f12jobcode (F12 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Greer, SC 29650

Matt

Job Details: 03/31/2025

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Duncan, SC 29334

Matt

Job Details: 03/31/2025

"Installed all listed parts, checks o.k"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Greenville, SC 29607

Nathan

Job Details: 03/31/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Hendersonville, NC 28739

Brian

Job Details: 03/31/2025

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Roebuck, SC 29376

Sam

Job Details: 03/31/2025

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Boiling Springs, SC 29316

Sam

Job Details: 03/31/2025

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Spartanburg, SC 29306

Sam

Job Details: 03/31/2025

Installed dispenser to unit. Unit checks ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ16

Near Spartanburg, SC 29303

Sam

Job Details: 03/31/2025

"Installed water line, pressure reducer and water valve to unit. Cycled dispenser checked for leaks. No leaks during dispenser of cycle. All components working. All functions pass."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Spartanburg, SC 29306

Sam

Job Details: 03/31/2025

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Fairview, NC 28730

Brian

Job Details: 03/31/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Travelers Rest, SC 29690

Larry M.

Job Details: 03/31/2025

Found drain pump running continuously. Unplugged unit. Waited 10 minutes to reset. Same issue. Will need ACU; ordrng 1 J13jobcode (J13 job code) and 1 W11608056 (ACU)

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

Mr had already cancelled

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Simpsonville, SC 29680

Jerry D.

Job Details: 03/31/2025

"Unit not level and cabinet is wobbling, also agitator bolt is loose, leveled unit and tightened agitator and cap, cycled unit through test and all functions are working properly"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RV

Near Easley, SC 29640

Larry M.

Job Details: 03/31/2025

Found power cord and terminal burnt. Advised to purchase power cord. Will order terminal. ; ordrng 1 J13jobcode (J13 code) and 1 WPW10245259 (Block terminal)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT217TDBC

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Easley, SC 29642

Larry M.

Job Details: 03/31/2025

Replaced ACU. Ran test cycle. All functions pass

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Easley, SC 29642

Larry M.

Job Details: 03/31/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Piedmont, SC 29673

Larry M.

Job Details: 03/31/2025

Wrong part came in box. Correct part number on box. ; ordrng 1 W11613479 (Sump assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Weaverville, NC 28787

Kari

Job Details: 03/31/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL RANGE

Model WFGS7530RV0

Near Leicester, NC 28748

Kari

Job Details: 03/31/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Anderson, SC 29626

Frank

Job Details: 03/31/2025

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fair Play, SC 29643

Frank

Job Details: 03/31/2025

F7e5 shifter error .. cam out of tolerance had one on truck replaced.. calibrated unit ran test cycle working..; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Woodfin, NC 28804

Brian

Job Details: 03/28/2025

Found ice not dispensing. Inspected and found ice bin damaged. Ice container (WPW10558424) needed. ; ordrng 1 WPW10558424 (Ice bin) and 1 J13 (Job code)

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX10

Near Six Mile, SC 29682

Nathan

Job Details: 03/28/2025

Has frost on drawers. Tried connecting to WI-FI but appliance couldnt connect. Ordering main control because I remember a service pointer for this issue that updating and/or replacing control board would change fan coming on after defrost to reduce frost. Ordering other possible parts just in case. ; ordrng 1 W11646148 (Control board) and 1 Anytech (Any tech) and 1 W11233380 (Fan assembly) and 1 W11642297 (Thermistor) and 1 U18laborcode (U18 labor code)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Taylors, SC 29687

Chris

Job Details: 03/28/2025

Found loose Capacitor connection. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Reidville, SC 29375

Sam

Job Details: 03/28/2025

Installed handle to unit. Units handle tight and secure. Units calibration on water dispenser still checks ok. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Greenville, SC 29609

Nathan

Job Details: 03/28/2025

May need control board. Refrigerator is freezing items. Suspect control board isnt regulating correct temperatures seen by thermistors. Quote to replace control board is $698.78. Has 30 days to accept quote. Put in used thermistor to see if that helps. Todays total with labor is $224.99. Office will send receipt after card is charged to email. Thank you. They call us back if they want to repair and is still freezing items. ; ordrng 1 F12laborcode(jobmaybecomplete) (F12 labor code (job may be complete))

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, SC 29611

Larry M.

Job Details: 03/28/2025

Found unit not getting enough power from outlet. Informed customer to have outlet checked.

We serviced a

KITCHEN AID WALL OVEN/MW

Model KOEC530PSS00

Near Asheville, NC 28803

Brian

Job Details: 03/28/2025

"Installed new parts. Still found door not closing properly on the left side. Contacted tech support and spoke to Jeremy. Documented issues and repairs dont and sent videos and pictures. He said he will send issue in for review and will contact me or the customer with next steps. Told customer if they dont hear from me or whirlpool in 1-5 business days, then to give whirlpool customer service a call. Customer understands. Sr number (7741066827)"

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Pendleton, SC 29670

Frank

Job Details: 03/28/2025

F7e6motor error cam gearcase bearings shot need gearcase Blue Book quoted 863-63 dollars not repairing at this timepd tc $150

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Pickens, SC 29671

Frank

Job Details: 03/28/2025

Repaired lid lock tested unit working okay

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Belton, SC 29627

Jerry D.

Job Details: 03/28/2025

"Found unit inoperable, also lock broken, no response from touchpad, volts ok but found customer outlet not grounded Cntrl no light on, advised customer on last call to get outlet grounded, advised them again, ordering, j13; ordrng 1 W11550649 (Cntrl) and 1 W10804741 (Lock) and 1 W11294858 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Asheville, NC 28804

Kari

Job Details: 03/28/2025

"Took quick pics, found unit would just repeatedly turn itself on and it will also shut a cycle off prematurely found 2-1 code stored. Installed new control unit checks ok"

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0HZ0

Near Inman, SC 29349

Sam

Job Details: 03/28/2025

Found unit front right burner very hot on medium and not cycling off often. Called techline techline stated could be bad switch or thermostat rod in element based on surface temperature of burner on medium was sitting at 875 temp. Will order both for repair. SR#7741238702; ordrng 1 W11047722 (Element) and 1 WP3149400 (Switch) and 1 L14 (L14)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Inman, SC 29349

Sam

Job Details: 03/28/2025

Found unit constantly draining and light off at control. Let units drain pump time out. Cycled unit through diagnostics found f3e1 error code. Unit has pressure system fault. Units hose checks ok. Unit needs new control. Replaced control from pre ID. Cycled unit through calibration and diagnostics cycle. Unit went through both cycles perfectly. Unit no longer draining all the time. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Boiling Springs, SC 29316

Sam

Job Details: 03/28/2025

Found unit not making ice. Checked ice maker. Tried to energize ice maker. Ice maker would not rotate when trying to jump it. Unit will need new ice maker. Will order for repair.; ordrng 1 WPW10300022 (Icemaker) and 1 J13 (J13)

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Seneca, SC 29672

Frank

Job Details: 03/28/2025

Tested normal cycle.. need to open and close the door. Then start again Cycle stops after a few minutes says sensing; ordrng 1 WPW10298258 (Harness sensor) and 1 W11618921 (Control) and 1 Jobcodel14 (Job code l14)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HBS00

Near Boiling Springs, SC 29316

Sam

Job Details: 03/28/2025

Upon installing light kit top left light on refrigerator section left walls connector ripped off of wires when removing light. Tried to remove wires further from cabinet but wires have no extra length to work with. Called techline and sent picture of problem. Techline based on information and picture deemed unit unrepairable. SR#7741236849. called AIG. Provided AIG with SR# and information. AIG stated they will reach out to customer in 1 to 2 business days about next steps and options customer has.

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RW0

Near Swannanoa, NC 28778

Kari

Job Details: 03/28/2025

"Took quick pics, found LF burner would only stay on high. Installed new switch, element now cycles. Unit checks ok; used 1 W10857622 (Switch) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DS01

Near Walhalla, SC 29691

Frank

Job Details: 03/28/2025

Replaced customer supplied console. Put in tested working as intended collecting$175 labor

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ06

Near Boiling Springs, SC 29316

Sam

Job Details: 03/28/2025

Turned data loggers on and out one in each compartment on middle shelf of unit. Will return in 1-2 weeks to return for data loggers.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Spartanburg, SC 29307

Matt

Job Details: 03/28/2025

Evacuated system. Replaced compressor and drier filter. Pressure tested. Unit held pressure. Pulled a vacuum and unit held vacuum. Worked in 1.87 ounces of r600a. Checks ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Etowah, NC 28729

Brian

Job Details: 03/28/2025

Installed new start switch and door seal. Tested and found all operations ok at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Etowah, NC 28729

Brian

Job Details: 03/28/2025

"When I arrived, customer informed me that unit is no longer cooling properly. Inspected and found freezer evaporator now frozen over. Tested and found heater coming on. New thermostat(W11724692)and Control (W11595219) needed. Installed all other parts. ; ordrng 1 W11724692 (Thermostat) and 1 W11595219 (Control) and 1 U18 (Job code)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Greenville, SC 29611

Nathan

Job Details: 03/28/2025

"Needs magnetron,diode,and high voltage transformer for not heating correctly. Making loud noise from xmfr and not heating cup of water tested at two minutes. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11737891 (Magnetron) and 1 W11737892 (High voltage xmfr) and 1 W11256462 (Diode) and 1 N15laborcode (N15 labor code)"

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