Service History 9 - Authorized Service Inc

We serviced a

ELECTROLUX DRYER

Model EIMED60JIW0

Near Greenville, South Carolina 29617

Nathan

Job Details: 10/23/2025

Found no power at outlet and breaker not tripped. Told homeowner to get an electrician and give us a call back if dryer doesnt work after electrician comes out. Charging card trip fee of $150 and office will send receipt via email.

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/23/2025

Needs control panel for non responsive buttons that I put on already and also we need to order heater. Thermal fuse is good but heater isnt. Office will schedule return visit when part arrives. ; ordrng 1 WP3387747 (Heater) and 1 L14laborcode (L14 labor code) and 1 GivepartstoNathantotryandsneakintoschedule (Give parts to Nathan to try and sneak into schedule)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spartanburg, South Carolina 29301

Sam

Job Details: 10/23/2025

Installed suspension rods. Ran unit through calibration and diagnostic test cycle. Both cycles performed perfectly. All functions pass.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Canton, North Carolina 28716

Kari

Job Details: 10/23/2025

"Took quick pics, found unit had 9-1 long drain code Found pump will come on but wont move any water out. Vacuumed water out of unit and found impeller spins freely with no resistance. Installed new drain pump ran through diagnostics cycle. Unit checks ok ; used 1 W11458345 (Pump assembly) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Candler, North Carolina 28715

Kari

Job Details: 10/23/2025

"Took quick pics, found RH FF gasket has a tear and you can see the magnet. Also found unit will only dispense cubed ice at times and will continuously dispense ice after paddle has been deactivated. Found flap inside bucket has gotten stuck in the open position. Solenoid is moving properly but the bucket lever wont move. Also found auger motor very loud when dispensing either direction. Need parts for repair ; ordrng 1 W10830055 (Gasket ff grey) and 1 W11185686 (Bucket) and 1 W11671282 (Auger motor) and 1 WP63052-2 (Yolk) and 1 N15 (Job code)"

We serviced a

AMANA DISHWASHER

Model ADFS2524RZ

Near Candler, North Carolina 28715

Kari

Job Details: 10/23/2025

"Took quick pics, found unit wouldnt let any water in but would start cycle fine. Found unit had open float switch code. Found the lever in float housing was just sitting on the floor of housing. Inserted leveled onto holder and tested switch. Unit now fills properly and motor run. Unit checks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Pelzer, South Carolina 29669

Jerry D.

Job Details: 10/23/2025

Installed listed prts cycled unit through test and checked ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/23/2025

Replaced door tested imk functioning as designed

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Salem, South Carolina 29676

Frank

Job Details: 10/23/2025

Helped matt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Salem, South Carolina 29676

Frank

Job Details: 10/23/2025

Replaced door tested imk functioning ok. Sealing ok. Unit operating as intended

We serviced a

WHIRLPOOL DRYER

Model wed4850bw1

Near Spartanburg, South Carolina 29301

Sam

Job Details: 10/23/2025

Found units timer not timing down. Internal winding of timer not operating mechanism possibly broken. Gave customer estimate of 502.00. Customer declined estimate said they will most likely buy a new one. Told customer that remaining charge is 352.00 since 150.00 trip charge will be ran today. Remaining estimate of 352.00 is good for 30 days. If customer decides to go through with repair told them to give us a call back. Collected 150.00.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW

Near Spartanburg, South Carolina 29301

Sam

Job Details: 10/23/2025

Found unit constantly draining. Units has f3e1 error code. Checked pressure hose. Pressure hose checks ok. Unit displaying symptoms of faulty control. Replaced control per special project S153EB. Cycled unit through calibration and diagnostics test cycle. Both cycles performed perfectly. Unit not draining constantly anymore. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Spartanburg, South Carolina 29306

Sam

Job Details: 10/23/2025

Installed parts to unit. Everything secure. Drawers slide in and out perfectly. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model MFW7020RF0

Near Spartanburg, South Carolina 29307

Sam

Job Details: 10/23/2025

Customer stated unit wasnt draining and needed filter cleaned. Cleaned filter of drain pump. Unit now draining. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Seneca, South Carolina 29678

Frank

Job Details: 10/23/2025

"Replaced listed parts, operating ok, may have leak in sealed system."

We serviced a

WHIRLPOOL RANGE

Model WSGS7530RZ0

Near Seneca, South Carolina 29678

Frank

Job Details: 10/23/2025

"Found left front burner not lighting, spark not hitting correctly, replacing orpheus holder.. ; ordrng 1 W11747654 (Orpheus assembly holder) and 1 Jobcodel14 (Job code l14)"

We serviced a

MAYTAG WASHER

Model MVWC415EW

Near Travelers Rest, South Carolina 29690

Carl

Job Details: 10/23/2025

Installed new acu cycled unit got drain pump to power but impeller spins on shaft got pump frame office installed new pump ran diagnostics and a test cycle and a short cycle unit ck ok; ordrng 1 WPW10661045 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Duncan, South Carolina 29334

Chris

Job Details: 10/23/2025

Installed new parts. Unit check is ok

We serviced a

JENN AIR REFRIGERATOR

Model JFFCF72DKL00

Near Greenville, South Carolina 29605

Matt

Job Details: 10/23/2025

Customer said unit makes ice then doesn't. Never concistant. Today ice container is full. Freezer is set to 0 and it's at 0. Ice maker cycled while I was here released 8 cubes and filled with the correct amount of water. With good temperature and water the only possibilities left are ice maker itself or freezer for switch. Both are functioning properly at this time. Have customer blue book estimate to replace freezer door switch and ice maker. Blue book estimate is $555.00. Customer will let us know if they want parts ordered.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Greenville, South Carolina 29607

Matt

Job Details: 10/23/2025

Found wire harness broken in multiple places. Will order new harness; ordrng 1 W11643701 (Lower harness) and 1 L14jobcode (L14 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/23/2025

Replaced ice maker and filled through diagnostics. Everythings performing as designed now. Paid with check number 18265 and office will send receipt after check clears. Thank you!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Asheville, North Carolina 28804

Brian

Job Details: 10/23/2025

"Installed new fresh food ceiling light module. Tested and found light now illuminating properly. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

KITCHENAID RANGE

Model KFEG500ESS7

Near Greer, South Carolina 29650

Chris

Job Details: 10/23/2025

Installed knobs. Unit check is ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Moore, South Carolina 29369

Matt

Job Details: 10/22/2025

"As soon as you start the microwave you have a loud noise and no heat. Will order mag tube,diode and capacitor.; ordrng 1 W11737891 (Magnatron tube) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 L14jobcode (L14 job code) and 1 2manjob (2 man job)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Spartanburg, South Carolina 29306

Matt

Job Details: 10/22/2025

Unit has f8 e6. Found lid switch receiving power and unable to lock. Solonoid reads open on latch. Will order.; ordrng 1 W11670519 (Lid lock) and 1 J13jobcode (J13 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Inman, South Carolina 29349

Sam

Job Details: 10/22/2025

Customer stated unit spins and drains repeatedly and doesnt stop. Checked error codes unit has f7e3 error message. Unit makes terrible noise when trying to shift actuator. Unit needs new actuator. Will order actuator.; ordrng 1 W11481722 (Actuator) and 1 L14 (L14) and 1 W10721967 (Splutch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Spartanburg, South Carolina 29303

Matt

Job Details: 10/22/2025

Found unit has error f7-1( no heat). Ran a diagnostic cycle. Heater failed to heat. Found heater shorted. Will order new heater and control.; ordrng 1 W11637581 (Control) and 1 W10518394 (Heater) and 1 L14jobcode (L14 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL DRYER

Model LER4634JQ0

Near Lake Lure, North Carolina 28746

Brian

Job Details: 10/22/2025

"Tested and found unit not heating and unit still running with door open. Inspected and found door switch broken. Tested all fuses and element. Found thermal cutoff fuse bad. Fuse kit (279816) and Door switch (WP3406105) needed. Quoted customer 372.94 for fuse kit and 412.88 for fuse kit and door switch. Customer wished to proceed with all repairs. Installed new fuse kit and tested. Found unit now heating. Need to order door switch (WP3406105). Collected total. ; ordrng 1 WP3406105 (Door switch) and 1 J13 (Job code), used 1 279816 (Thermal cutoff TS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mauldin, South Carolina 29662

Carl

Job Details: 10/22/2025

Found void in door l14; ordrng 1 LW11037738 (Fc ss door)

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS7

Near Simpsonville, South Carolina 29681

Carl

Job Details: 10/22/2025

Temp pro out of range l14; ordrng 1 W10833885 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Tryon, North Carolina 28782

Brian

Job Details: 10/22/2025

Found fresh food door not closing properly and swinging too far open. Also found freezer door not closing properly. Inspected and found multiple screws missing from door hinges. 4 screws (WP489497) 2 shim (WP2201567) 4 washer (WP489467) and 4 washer (WP487576) needed. ; ordrng 4 WP489497 (Screw)s and 2 WP2201567 (Shim)s and 4 WP489467 (Washer)s and 4 WP487576 (Washer)s and 1 L14 (Job code)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/22/2025

Used gas detector to ck connections could not find any unit ck ok; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/22/2025

Found rust on both doors; ordrng 1 LW11258450 (Ss rc door) and 1 LW11258441 (Ss fc door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Simpsonville, South Carolina 29680

Carl

Job Details: 10/22/2025

Found evap fan still noises; ordrng 1 WP67006337 (Blade fan) and 1 W11249950 (Gromet) and 1 W11700329 (Shroud) and 1 W11661931 (Motor) and 1 W11712696 (Clip)

We serviced a

JENN-AIR OVEN

Model JJW2830LL01

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/22/2025

Found F2E1 error code in display. Tested power to user interface and was getting 14 volts AC on power side and 14 volts AC on data side of connector. Ordering user interface and office will schedule when part arrives. Sending homeowners user manual for oven via email marked as oven user manual. ; ordrng 1 J13laborcode (J13 labor code) and 1 PartonBackorder.GivetoNathantosneakintoscheduleplease (Part on Back order. Give to Nathan to sneak into schedule please)

We serviced a

MAYTAG DRYER

Model MED6230HW4

Near Easley, South Carolina 29642

Frank

Job Details: 10/22/2025

"Found same issue felt .. call3d techline, replacing all bulkhead parts and drum. File 21317950; ordrng 1 W10545923 (Drum) and 1 Jobcodeq16 (Job code q16) and 1 W11299301 (Bulkhead) and 2 W11236646 (Washer)s and 2 WPW10359271 (Roller shaft)s and 1 4392067 (Roller kit)"

We serviced a

WHIRLPOOL WASHER

Model MTW6205RW0

Near Greer, South Carolina 29651

Chris

Job Details: 10/22/2025

Unit has bent hinges. Ordeing for repair ; ordrng 1 W11701944 (Hinge) and 1 W11789527 (Hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Gaffney, South Carolina 29341

Sam

Job Details: 10/22/2025

Found unit leaking. Units p trap not clogged. Units valve or lines not leaking. Checked housing. Found connections at housing leaking. Will need housing for repair. Will order new filter housing. Recommended customer shut off water to refrigerator since I cannot find shutoff under sink or behind fridge. Customer acknowledges. Will return with housing for repair.; ordrng 1 W11162042 (Housing) and 1 L14 (L14)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Gaffney, South Carolina 29341

Sam

Job Details: 10/22/2025

Installed parts to unit. Unit now making screeching noise when unit is in spin. Checked cam kit. Cam kit checks ok. Units basket staying secure to Gearcase shaft. Unit needs another Gearcase. Will order.; ordrng 1 W10752719 (Wash basket) and 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 L14 (L14)

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Inman, South Carolina 29349

Matt

Job Details: 10/22/2025

"Did not move product. Found timer shaft had come apart and knob is split, Unit is covered under a s code ( S15110 )for this issue covering part and labor to replace timer and knob. Customer paying trip charge.Will order timer & knob.; ordrng 1 J13jobcode (J13 job code) and 1 W11685947 (Timer)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HW06

Near Roebuck, South Carolina 29376

Sam

Job Details: 10/21/2025

"Found units door switch stuck in wrong position preventing use of microwave when flipped to correct position units fuse blown. Called safety explained unit pull need control, fuse and door switches. Safety provided policy adjustment for parts coverage. Will order parts.Policy adjustment: wwpvoewp1Case number: 21052928; ordrng 1 W11707984 (Fuse) and 1 W11342846 (Control) and 1 W11551558 (Interlock) and 1 W11551761 (Interlock) and 1 L14 (L14)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ11

Near Spartanburg, South Carolina 29307

Sam

Job Details: 10/21/2025

Incorrect wave guide cover was sent. Will order correct waveguide cover.; ordrng 1 W11763417 (Waveguide cover) and 1 C1 (C1)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5536RZ00

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/21/2025

"Found imk cover not pushing door switch in enough to allow auger to run cover is warped at top, ordering, j13; ordrng 1 W11663226 (Cover imk)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 10/21/2025

"Door rusted ordering, j13; ordrng 1 W11546173 (Panel front)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, South Carolina 29617

Nathan

Job Details: 10/21/2025

"Replaced ACU for F3E1 error,leveled,and calibrated. Everythings working as designed now. Balance is not the responsibility of homeowner. Covered under special project SP153EB. Recommend getting extended warranty through D&G Appliance repair website to offset costs of future repairs. Thank You!; ordrng 1 SP153EBspecialproject(jobcomplete) (SP153 EB special project (job complete))"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/21/2025

"Replaced ACU for f3e1 error code. Leveled,calibrated,and tested operations. Performing as designed now. ; ordrng 1 Jobcomplete (Job complete)"

We serviced a

JENN-AIR RANGE

Model JES1750ML1

Near Greenville, South Carolina 29615

Nathan

Job Details: 10/21/2025

Called tech line and found out parts diagram for switches at our parts supplier are in correct. Ordering correct part and will put on when we get in stock. When we get part Ill call customer to let in to finish job. ; ordrng 1 W10437094 (Infinite switch) and 1 GiveparttoNathantosneakintoschedule (Give part to Nathan to sneak into schedule) and 1 F12laborcode (F12 labor code)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Simpsonville, South Carolina 29680

Carl

Job Details: 10/21/2025

Found gearcase noises and Leaking worn slider q16; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 Q16 (Labor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Simpsonville, South Carolina 29680

Carl

Job Details: 10/21/2025

Found harness to drain pump damaged j13; ordrng 1 W11643701 (Lower harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Greenville, South Carolina 29605

Carl

Job Details: 10/21/2025

Found voltage to dispenser and none to heater n15; ordrng 1 W11412300 (Dispenser) and 1 W11672039 (Acu) and 1 W11537778 (Elmnt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Waynesville, North Carolina 28785

Kari

Job Details: 10/21/2025

Installed parts and found damper I put in a few months ago is very loud again. Need new damper for complete repair ; ordrng 1 W11236851 (Damper) and 1 F12 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Candler, North Carolina 28715

Kari

Job Details: 10/21/2025

"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Need control for repair ; ordrng 1 W11608056 (Control) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 10/20/2025

"Unit vibration blower broken, ordering, j13; ordrng 1 697772 (Blower) and 1 W11322192 (Motor)"

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Gaffney, South Carolina 29340

Sam

Job Details: 10/20/2025

Found unit when plugged in sparks and pops breaker. Found units front right switch has corrosion at connections at wire harness and switch itself. Unit needs new switch and harness will order parts for repair. ; ordrng 1 W10857622 (Switch) and 1 W11696065 (Harness) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Easley, South Carolina 29642

Frank

Job Details: 10/20/2025

Damper rattling opening and closing. Need to replace. ; ordrng 1 WPW10594329 (Damper) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5536RZ

Near Easley, South Carolina 29642

Frank

Job Details: 10/20/2025

"Found damper rattling, need caulk for sealing gaps in cabinet, unit getting little condensation in cabinet. ; ordrng 1 W11758893 (Damper) and 1 Jobcodej13 (Job code j13) and 1 8201711 (Adhesive)"

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS3

Near Weaverville, North Carolina 28787

Kari

Job Details: 10/20/2025

"Took quick pics, found unit showing F1E4 took control panel down and found relay is open. Found the door switches check ok. Plugged unit in, cleared code and ran diagnostic found all relays responsive. Ran for a 30 second cycle and a minute cycle. Both completed properly and is heating need control for complete repair ; ordrng 1 W11129648 (Acu) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Weaverville, North Carolina 28787

Kari

Job Details: 10/20/2025

"Took quick pics, the outer glass window isnt correct and you cant see the upper racks and you can see the inside of the door on the bottom. Almost like the glass was misprinted. Need glass for repair ; ordrng 1 W11741357 (Outer glass) and 1 Takeglassoutandtakepicture (So I can see it before scheduling) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/20/2025

Unit will not make ice. Cycled power to icemaker. Icemaker will not operate. Will order new icemaker for repair.; ordrng 1 W10873791 (Icemaker) and 1 WPW10179146 (Valve) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Hendersonville, North Carolina 28791

Brian

Job Details: 10/20/2025

Found unit room temperature when I arrived. Checked and found compressor and all fans running. Sealed system repairs needed. Evaporator (W11550396) coupler (W11504423) coupler (W11504415) compressor (W11686820) coupler (W11504416) coupler (W11504431) coupler (W11506621) coupler (W11506635) dye drier (wpw10143759).r600a.; ordrng 1 W11550396 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 W11686820 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Mills River, North Carolina 28759

Brian

Job Details: 10/20/2025

Customer said they were using a pan and the glass stuck to the pan and broke the glass and the glass has continued to crack. Contacted safety team and spoke to Bianca. Sent her pictures of issue and she documented. She said to go ahead with repairs. New Cooktop (W11629153) needed. ; ordrng 1 W11629153 (Cook top) and 1 J13 (Job code)

We serviced a

WHIRLPOOL OVEN

Model WFG535S0LZ

Near Weaverville, North Carolina 28787

Kari

Job Details: 10/20/2025

"Took quick pics, found bake wouldnt come on. Found the igniter spade broke off and was sitting in harness need new ignitor for repair. ; ordrng 1 J13 (Job code) and 1 W11524031 (Ignitor)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD612ESS0

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/17/2025

"Found seal isn't sealing at top.. letting air in, need to redo seal. Tr I ed putting gasket behind door seal to push it in closer to cabinet not working. Need to redo seal. Ordering 2 in case one rips.; ordrng 1 Mawithfc and 1 2manjob (2 man job) and 2 W11625082 (Door seal)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/17/2025

"Took quick pics, looks like unit has been moved before and had previously been tried to be repaired and documented marks on flooring. found unit doors swing open especially on FF side. Found the floor and the unit had a slope to the right also found front right roller adjuster stripped. Installed new roller assembly and shim under back right corner. Leveled unit and corrected doors. Both sides now sit at a 90degree angle without swinging backward. Had office run cc for $441.46 and email receipt. Unit checks ok. ; used 1 4387828A (Shim) from stock"

We serviced a

WHIRLPOOL RANGE

Model KSDG950ESS7

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/17/2025

"TJ @techline 21272712 Took quick pics, found unit with the breaker off. Unit arched and started smoking while unit was cooking and they heard a loud popping crack noise and the breaker tripped. They went to turn breaker on and whole house breaker tripped. They turned oven breaker off and turned house breaker back on. I unhooked downdraft and pulled unit out took terminal block cover off and found terminal block and wires look good. Found bake element showing correct resistance and no grounding. Inspected power cord and found it was completely flat and melted and had arched against bottom of oven chassis and blew a hole through the metal. Took oven bottom off and found a black spot near bake element the size of a penny where it arched. Called techline spoke with TJ and he started a text line and I sent him pictures of cord, oven chassis and blower. He documented findings and sent me to safety team. Spoke with safety and they recorded findings and stated to have customer call safety for final resolution. Provided customer with safety team number and case number."

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUBFR242HL02

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/17/2025

Helped ma.. See ma comments ..

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FH05

Near Fairview, North Carolina 28730

Brian

Job Details: 10/17/2025

Installed new surface knobs. Tested and found all operations ok. Did not move unit

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Lake Lure, North Carolina 28746

Brian

Job Details: 10/17/2025

"Installed new spin basket, drain pump, inlet valve and rotor screw. Plugged unit in and found drain pump coming on. Let pump run for 10 minutes and pump never timed out. Tried putting original pump back on and found same issue. Was able to enter diagnostic (pump never turned off) and found F9e1 (drain pump system error). Unit will not initiate any tests. New control (W11687817) lower harness (W11568984) and ui (W11793907) needed. ; ordrng 1 W11687817 (Control) and 1 W11568984 (Lower harness) and 1 W11793907 (I)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Mills River, North Carolina 28759

Brian

Job Details: 10/17/2025

"Installed new user interface. Found user interface still not responding or illuminating. Contacted tech support and spoke to Austin. We checked at the user interface, then at the bottom of the door and then at door switch. We found unit is missing a ground somewhere inside the cabinet, meaning unit cannot be repaired. Unit is non repairable.informed customer that they will need to contact whirlpool ad they will let them know the next steps. Case number (21276127)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS42QKT00

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/17/2025

Gave quote for $324.12 to replace filter. Homeowner approved quote so I replaced filter and tested operations. Everythings as designed now. Cleaned condenser while I was there. Paid with check number 2220 and office will send receipt after check clears.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM

Near Union, South Carolina 29379

Sam

Job Details: 10/17/2025

Found units pump not operating. Has f4e3 error code. Replaced pump and motor from pre ID. Cycled unit. Unit did not leak during or after cycle. All functions pass.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Greer, South Carolina 29651

Chris

Job Details: 10/17/2025

"Unit has break in wire harness, ordeing for repair ; ordrng 1 W11546965 (Harness) and 1 2man and 1 S17"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Greer, South Carolina 29651

Chris

Job Details: 10/17/2025

Installed new control for shorted start button. Unit check is ok

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA02

Near Greer, South Carolina 29650

Chris

Job Details: 10/17/2025

Installed new parts. Unit check is ok . No leaks

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF336RPS00

Near Taylors, South Carolina 29687

Chris

Job Details: 10/17/2025

Installed ice bin

We serviced a

KITCHEN AID MICROWAVE

Model KCMSI85JSS

Near Greer, South Carolina 29651

Chris

Job Details: 10/17/2025

Door is stuck closed .unit is 20 years old and has no warranty . No parts are available. All parts discontinued. Unit is unrepairable

We serviced a

WHIRLPOOL M/W OTR

Model WMH78019HZ05

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/17/2025

Replaced ACU and replaced bulb. Tested and everythings performing as designed now.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Greer, South Carolina 29651

Carl

Job Details: 10/17/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUWR214KPA00

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/17/2025

"Ordering right handed door,gasket, and partition. Office will schedule both for when parts arrive so we can take care of same day. ; ordrng 1 W11532926 (Right handed door) and 1 W11747576 (Gasket) and 1 W11532916 (Compartment Partition) and 1 Q16laborcode (Q16 labor code)"

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX335HPS01

Near Greer, South Carolina 29651

Chris

Job Details: 10/17/2025

Installed new parts . Unit check is ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Duncan, South Carolina 29334

Chris

Job Details: 10/17/2025

Customer states unit is dirty inside . Unit has no stored faults . Unit passes auto test . Unit has suds build up. Called tech line and spoke with garret. Unit works as designed. Case number 21277166

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Simpsonville, South Carolina 29680

Carl

Job Details: 10/17/2025

Disassembled unit to ck for any ware everything looked great but she dose have a venting issue vacuumed out unit reassembled unit cycled to ck operation unit ck ok advised customer of vent issue

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Greenville, South Carolina 29611

Nathan

Job Details: 10/17/2025

"Ordering ACU,valves, and pressure switch for long fill error code. Office will schedule return visit when parts arrive. Recommended getting an extended warranty through D&G Appliance website to offset cost of future repairs. ; ordrng 1 W11747036 (ACU) and 1 W11688994 (Valve hot) and 1 W11688995 (Valves cold) and 1 L14laborcode (L14 labor code) and 1 W11316246 (Pressure switch)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/17/2025

Replaced broken door switch and tested operations. Everythings performing as designed now.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/17/2025

"Installed part, ran diagnostic cycle and drain and spin and normal and unit started to fill with no additional errors. Unit checks ok"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW4

Near Leicester, North Carolina 28748

Kari

Job Details: 10/17/2025

"Took quick pics, found unit would only run hot valve and the cold would make a loud humming noise, took cold side off and verified there is cold water coming from house, there is and it is cold. Installed new valve. Ran diagnostic to verify cold is coming out as well as hot. Unit checks ok"

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUBFR242HL02

Near Six Mile, South Carolina 29682

Matt

Job Details: 10/17/2025

Tapped system. Unit had no refrigerant in it at all. Customer said unit has never cooled. I added 250 lbs of nitrogen. Leak checked the evaporator and machine compartment. I didn't find the leak but I have lost 5 lbs of pressure in 30 minutes. Called tech line and spoke to Joe.Sending unit up for review.Case number 21272134.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Spartanburg, South Carolina 29307

Sam

Job Details: 10/17/2025

Found unit not cooling. Units compressor will not run. Wires to compressor read ok with 120 volts and 6 volts. All fans working. Unit may need new compressor and/or inverter board. All sealed system parts covered under warranty but inverter board is not. Gave customer estimate for board of 680.00. Customer stated to go ahead and order the parts he is going to try and call whirlpool to get authorization number since unit is not that far out of warranty. ; ordrng 1 W11685134 (Inverter board) and 1 W11736670 (Compressor) and 1 W11566897 (Evaporator) and 1 Lockring (Lockring) and 1 Nitrogen (Nitrogen) and 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20)

We serviced a

KITCHENAID OVEN

Model KOES527PSS00

Near Seneca, South Carolina 29672

Frank

Job Details: 10/17/2025

"Replaced outer glass, all good, unit operating as designed"

We serviced a

WHIRLPOOL WASHER

Model wtw4955hw1

Near Seneca, South Carolina 29678

Frank

Job Details: 10/17/2025

Cus wants more water to come into machine. No errors present. Ran heavy cycle water level looks ok..

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ2

Near Greenville, South Carolina 29607

Carl

Job Details: 10/17/2025

Customer only has one leg of power ohm bake and broil Elmnt and burners ohm good advised customer

We serviced a

KITCHEN AID REFRIGERATOR

Model KSSO48QMB01

Near Taylors, South Carolina 29687

Carl

Job Details: 10/17/2025

Installed new acu kit for unit cycled unit to ck operation unit ck ok

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Leicester, North Carolina 28748

Kari

Job Details: 10/17/2025

"Took quick pics, found unit showing F0E3 mechanical friction and F8E1 found cold line was filled with debris from well. Also found when unit is full of water on rinse the gearcase makes a squealing noise and is slipping when agitating. Need parts for repair. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11210459 (Valve) and 1 Q16 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Leicester, North Carolina 28748

Kari

Job Details: 10/17/2025

"Took quick pics, found unit showing F5E2 and an F8E1. Found cold valve full of mud and sediment from well system and found latch will lock but wont always unlock without having to unplug it and plug it back it and holding the button for a long time. Installed new valve and latch. Ran diagnostic cycle. Unit checks ok ; used 1 W11210459 (Valve), and 1 W11307244 (Latch) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Biltmore Forest, North Carolina 28803

Brian

Job Details: 10/17/2025

"50 in fresh food and zero in the freezer, when I arrived. Customer said they noticed the issue about a month ago. Found all fans and compressor running. Contacted tech support and spoke to Austin. We checked, at the board, and found fresh food thermistor bad. Fresh food evaporator fan (W11087438) side adapter harness (W11170612) needed. Case number (21278562).; ordrng 1 W11087438 (Fresh food evap fan) and 1 W11170612 (Side adapter) and 1 W19 (Job code)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Greer, South Carolina 29650

Matt

Job Details: 10/17/2025

Fresh food drain tough completely frozen. Gave customer blue book estimate to clear drain $308. Customer approved. Thawed out drain trough blew drain line out with steam. Also checked p-trap and found it clogged. Cleared p-trap. Checks ok office to run card on file for the balance.

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD612ESS0

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/17/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/17/2025

We serviced a

WHIRLPOOL RANGE

Model KSDG950ESS7

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/17/2025

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUBFR242HL02

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/17/2025

Helped ma.. See ma comments ..

Contact Us Today

About Us