We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greer, SC 29651
Chris
Job Details: 06/26/2024
Customer states unit drips water and can hear after in wash basket. Water in wash basket is liquid balance ring.customer states unit got off balance really bad some time ago and hasnt been the same since. Unit has substantial lean to the left causing unit to be un level potentially causing erratic wash basket behavior. Unit has no stored faults. Unit passes automatic test. Ran high speed spin in manual test . Unit performed with no unusual behavior. Suspension is tight and unit is now planted. Unit needs new water valve for bleeding valve. Gave customer a blue book estimate for repair at $386.59. Installed new valve. Calibrated and tested . Unit check is ok . No leaks ; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details: 06/26/2024
Unit has destroyed door. Ordeing for repair ; ordrng 1 W11620489 (Glass) and 2 W11104748 (Gaskets)s and 1 W11620488 (Part) and 2 W10857234 (Door hinge)s and 1 W11620722 (Door)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Anderson, SC 29625
Jerry D.
Job Details: 06/26/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHEN AID REFRIGERATOR
Model WRV986FDEM01
Near Seneca, SC 29678
Jerry D.
Job Details: 06/26/2024
"Found no refrigerant on lowside or highside, charged nitrogen, slowly turned up pressure, when it got to 175 psi heard a pop and found leak is above drier in cabinet, took pictures, t line, butch. 11:50, not repairable and out of warranty, 7739379091"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Leicester, NC 28748
Kari
Job Details: 06/26/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hendersonville, NC 28739
Brian
Job Details: 06/26/2024
Found unit unplugged when I arrived. Inspected and found wires charred at the power chord and terminal block. New Main wire harness (W10704067) and 4 wire power chord (PT600L) needed. Quoted customer 36.80 for power chord. Customer wished to get chord from us ; ordrng 1 W10704067 (Wire harness) and 1 PT600L (4 prong dryer chord) and 1 U18 (Job code)
We serviced a
KITCHEN AID DISHWASHER
Model KUDS03CTSS0
Near Weaverville, NC 28787
Kari
Job Details: 06/26/2024
Installed parts unit checks ok. Had office run cc for $265.62 and emailed receipt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Weaverville, NC 28787
Kari
Job Details: 06/26/2024
Installed parts. Unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Mars Hill, NC 28754
Kari
Job Details: 06/26/2024
"Took quick pics, found door gals scratched across the top. Installed new door. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hendersonville, NC 28739
Brian
Job Details: 06/26/2024
Customer said ice is now dispensing but coming out broken. Found ice bin getting stuck. Also found ice fragmented and broken inside of ice bin from ice maker mold. Temperatures ok. Ice bin (WPW10558423) ice maker (W11700250) valve (W11645245) and connector (8201815) needed.; ordrng 1 W11700250 (Ice maker) and 1 WPW10558423 (Ice bin) and 1 W11645245 (Valve) and 4 8201815 (Connector)s and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Hendersonville, NC 28792
Brian
Job Details: 06/26/2024
"Checked and found unit getting proper voltage. Removed rear panel and inspected control and all harnesses. Elements ok. Tested unit and found smoke coming from elements. Informed customer that this is normal when a unit is used for the first time. I recommended customer preheat oven and open windows and turn fans on, when they are home and in kitchen, to cook off residue. Customer understood. Contacted Saftey team and documented findings with Monica. Sr number (7739356722)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Hendersonville, NC 28739
Brian
Job Details: 06/26/2024
"Tested and found unit not starting. Tested all fuses and elemnt and found element grounded out, causing thermal cutoff to blow. Also found idler pulley stiff. Element (WP3387747) Fuse (W10909685) Thermistor (WP8577274) Thermostat (280148) and Idler pulley (W10837240) needed. ; ordrng 1 WP3387747 (Element) and 1 W10909685 (Fuse) and 1 WP8577274 (Thermistor) and 1 280148 (Thermostat) and 1 W10837240 (Idler pulley) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mars Hill, NC 28754
Kari
Job Details: 06/26/2024
"Took quick pics, found unit showing 4-3 motor open code. Found unit fills and opens dispenser and drains. Found board sending out only50v and motor will only hum when plugged in directly. Need parts for repair. Rescheduled customer for 7/3 PM; ordrng 1 W11613479 (Pump) and 1 W11637581 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Hendersonville, NC 28792
Brian
Job Details: 06/26/2024
"Found unit getting proper voltage. Installed new control and preheated. At this time, all operations ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Lake Lure, NC 28746
Brian
Job Details: 06/26/2024
"Found freezer led out. Inspected and found bad connection on led module. Corrected and secured. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Boiling Springs, SC 29316
Sam
Job Details: 06/26/2024
Found unit making loud grinding noises when in spin. Checked over unit and found multiple issues with rollers and motor. Also found thermal fuse and thermostat to blower housing melted off of housing. Gave customer a call and estimate for repair of 475.67 customer declined estimate and stated that money would be better spent on a new one. Collected trip charge of 150.00.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pauline, SC 29374
Sam
Job Details: 06/26/2024
"Installed all parts. Had to cut spanner nut off to remove gear case. Installed Splutch, belt, agitator, control, gear case and spanner nut. Ran unit through calibration cycle and then bulky items and sheets cycle with load. All components working. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Pauline, SC 29374
Sam
Job Details: 06/26/2024
Found unit not cooling. Checked behind unit found green corrosion in pan of unit. Found corrosion on discharge tube. When plugging unit in compressor starts up but has 0 amps entire time. When plugged in you can hear air or gas being pushed out of tubing cannot locate leak but sounds like it is in condenser or tube in pan. Unit completely out of refrigerant. Will order parts.; ordrng 1 W11644420 (Condenser) and 1 W11557425 (Compressor) and 1 W11109499 (Drier filter) and 1 Nitrogen (Nitrogen) and 1 X20 (X20) and 1 Sealedsystemtech (Sealed system tech) and 1 Lockring (Lock ring)
We serviced a
FRIGIDAIRE RANGE
Model PCFG3078AFB
Near Greenville, SC 29605
Larry M.
Job Details: 06/26/2024
Found f16 control panel error. Unplugged unit for 10 minutes. Plugged back up Checks o.k
We serviced a
KITCHEN AID DOUBLE WALL OVEN
Model KEBS278SSS04
Near Greenville, SC 29605
Larry M.
Job Details: 06/26/2024
"Uninstalled unit. Removed rear panels and harness, replaced upper heating element. Replaced upper light bulb. Ran test cycle. Checks ok.Customer owes $435 for parts and labor."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greenville, SC 29617
Larry M.
Job Details: 06/26/2024
"Installed harness, main control, drain pump. Ran test cycle. Checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Pendleton, SC 29670
Frank
Job Details: 06/26/2024
Ice getting stuck in chute.. replacing water line and installing pressure reducer ; ordrng 1 WPW10558423 (Ice bin) and 1 W10786952 (Pressure reducer) and 1 W10267701rp (Water line) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHEN AID REFRIGERATOR
Model WRV986FDEM01
Near Seneca, SC 29678
Frank
Job Details: 06/26/2024
Called Techline for replacement
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Greer, SC 29651
Chris
Job Details: 06/26/2024
Customer states clothes are wet at end of cycle. Not spun out correctly. . Unit has off balance faults . Unit passes step 12. Unit completes quick wash . Cusotmer has smaller load upon arrival . Smaller loads will cause off balance causing loads to come out wet due to unit trying to balance small loads. Unit has good hot and cold pressure. Unit fully drains . Unit is a large diameter unit and Customer is doing smaller loads . Called tech line and spoke with Kurt. Kurt advised unit is large diameter and customers loads are to small. Unit works as designed. Advised customer to double or triple load size . File number for call is 7739378421
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Travelers Rest, SC 29690
Larry M.
Job Details: 06/26/2024
"Installed ui, drain pump, and main control. Ran test cycle. Checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Greer, SC 29650
Chris
Job Details: 06/26/2024
Unit has sealed system failure. Unit has bullet valve installed by another company as noted in pictures . Ordeing parts for repair ; ordrng 1 W10507884 (Compressor) and 1 X20 and 1 Tap and 1 Dyedrier and 1 WP2188823 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, SC 29650
Chris
Job Details: 06/26/2024
Unit has locked compressor.ordering for repair ; ordrng 1 W11614224 (Compressor) and 1 X20 and 1 Tap and 1 Dyedrier and 1 W11598434 (Evap)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29650
Chris
Job Details: 06/26/2024
"Unit has oil leak. Like dripping from gearbox. Oil also on capacitor. Replaced from stock. Unit check is ok . New authorization is w1bkw50nl1.5; used 1 W11449840 (Gearcase), and 1 W11395618 (Capictor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 06/26/2024
Found drive on bucket split installed new bucket cycled several times to ck operation unit ck ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Simpsonville, SC 29681
Carl
Job Details: 06/26/2024
Found voltage to wash motor installed new sump assembly cycled unit thru diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL6 RANGE
Model WFES3530RS0
Near Fountain Inn, SC 29644
Carl
Job Details: 06/26/2024
Found console damaged l14; ordrng 1 W11375821 (Ss console) and 1 L14 (Labor)
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ08
Near Fountain Inn, SC 29644
Carl
Job Details: 06/26/2024
Installed new dispenser flap/separator unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Simpsonville, SC 29681
Carl
Job Details: 06/26/2024
Installed new damper and thurmister cyxkwd diagnostics unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 06/26/2024
Found drive on bucket split installed new bucket cycled several times to ck operation unit ck ok
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Seneca, SC 29678
Frank
Job Details: 06/26/2024
Replaced wire harness tested cycle working ok..
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Woodfin, NC 28804
Kari
Job Details: 06/25/2024
"Took quick pics, unit has been off at the breaker since Sunday. Found control panel in Celsius and both sections turned all the way down, returned to Fahrenheit, set ff on 37 and fz on -2 took evap cover off in freezer and watched frost pattern. Both fz and ice box fan are running and sound normal. Frost pattern is moving all the way down coils properly. Put unit into diagnostics and found the fans and damper are operating as designed. Checked thermistor readouts for ff evap, ff compartment, fz evap 1 & 2, and fz compartment, and ambient, all check in range. Pulled unit out and the evap drain pan is full of water, doesnt appear to have overflowed. Checked amp drawl from compressor, found it to be 1.3 which is in range. Checked power from main acu to thermistors, ff &fz compartment, shows 5DCV. All functions appear to be normal today. Its possible door was left open and evap built excessive frost and was blocking fan, its also possible unit has defrost issue, neither can be determined definitively as of right now. Had office run cc for tc of $150 and email receipt. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Asheville, NC 28803
Kari
Job Details: 06/25/2024
"Took quick pics, found unit imk dry and wont jump through the manual harvest button. Installed new imk. It immediately cycled and filled. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVA02
Near Asheville, NC 28805
Kari
Job Details: 06/25/2024
"Took quick pics, found unit water barely coming out and only two slots in the imk have ice. Found the fill is low. Customer recently changed filter. Took filter out and its very light. No water has gone through filter. Inserted filter all the way. The water now comes out normal. But after running close to a gallon sometimes the dispenser steadily drips and will pool in drip tray and spill into the door. I am concerned about it leaking on the wood flooring and causing damage. Gave cust est of $251.65 for check valve connector to prevent dripping. Customer agreed. Installed part, ran 8 cups of water and not a single drip. Had office run cc for total. Unit checks ok. ; used 1 8201815 (Connector) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Taylors, SC 29687
Chris
Job Details: 06/25/2024
Unit has sized pulley. Gave customer a bluebook estimate for $426.55. Installed new kit. Unit check is ok
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW03
Near Greenville, SC 29605
Larry M.
Job Details: 06/25/2024
Installed icemaker. Ensured proper operation
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Greenville, SC 29609
Larry M.
Job Details: 06/25/2024
"Installed harness, spark tube, and electrode. All functions pass"
We serviced a
MAYTAG WASHER
Model WFW5605MW1
Near Boiling Springs, SC 29316
Sam
Job Details: 06/25/2024
Installed all parts. Ran unit through normal cycle. Cycle went perfectly. All components working. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHB06
Near Asheville, NC 28803
Brian
Job Details: 06/25/2024
"Installed all parts ordered. Found fan and damper all working ok. Found good frost pattern. At this time, all operations ok. Water not hooked up to unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greer, SC 29650
Chris
Job Details: 06/25/2024
"Customer states unit never begins cycle . Unit gets stuck in sensing. Unit has no stored faults. Unit passes automatic diagnostics cycle. When using normal cycle unit delays with slow motor motion and takes time to get to full agitation giving odd behavior. Shifter and cam are free, replaced control. Ran super wash with heavy cycle seated on deep water. Unit immediately goes into cycle. Ran normal again . Unit began washing. Sat through 45 minutes of cycle. Unit check is ok"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Simpsonville, SC 29680
Carl
Job Details: 06/25/2024
Installed new handle /trim unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Easley, SC 29640
Larry M.
Job Details: 06/25/2024
"Found ui not responding to commands given. Attempted to put in diagnostics mode, could not ui would not respond. ; ordrng 1 W11603844 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Greer, SC 29651
Chris
Job Details: 06/25/2024
Found drain hose completely shoved down stand pipe causing siphon . Pulled drain hose to correct height and secured line with zip tie. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Pelzer, SC 29669
Jerry D.
Job Details: 06/25/2024
"Found temps 46 and 20, evaperator frozen, defrost wire harness broken shorted, also no water out dispenser, no power to valve, found wire harness broken above compressor black wire with white stripped, tline travis, not repairable, 7739373535"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Spartanburg, SC 29306
Sam
Job Details: 06/25/2024
Broke filter housing in half to get water filter out of housing. Replaced filter housing and cover. Filter no longer getting stuck in housing. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fletcher, NC 28732
Brian
Job Details: 06/25/2024
"Found no saved error codes. Tested unit, and in spin cycle, grinding or scraping noise can be heard. Inspected and found rotor screw had fallen out. Inspected rotor and screw, and related parts, and all intact. Reinstalled rotor and screw and ensured it was secured. Calibrated and tested unit and found all operations ok, at this time, with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hendersonville, NC 28791
Brian
Job Details: 06/25/2024
"Installed water inlet. Tested unit multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Flat Rock, NC 28731
Brian
Job Details: 06/25/2024
"Installed all new led modules and led board. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3
Near Waynesville, NC 28786
Kari
Job Details: 06/25/2024
"Took quick pics, found units agitator on the dryer and in pieces, found the agitator dog holder was split open. Installed new agitator. Ran diagnostic cycle, unit checks ok; used 1 WP3951744 (Agitator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Waynesville, NC 28786
Kari
Job Details: 06/25/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Simpsonville, SC 29681
Carl
Job Details: 06/25/2024
Found water line pinched with slice in line repaired cycled dispenser unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Simpsonville, SC 29680
Carl
Job Details: 06/25/2024
Found bad open relay on board j13; ordrng 1 W115225997 (Acu) and 1 J13 (Labor)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Brevard, NC 28712
Brian
Job Details: 06/25/2024
Customer said unit is overflowing with ice. Checked and found bin thermistor reading ok at this time. Contacted tech support and spoke to Austin. We found bin thermistor ok. Control (W11034363) and bin thermistor (wpw10511923) needed. Sr number (7739369037); ordrng 1 W11034363 (Control) and 1 U18 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 06/25/2024
"Drain pump not running, at pump found black wire pin pushed out of connector at pump, adjusted pin reinserted into connector, pulled to make sure it will stay tight, all wires are tight, cycled unit through test and unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Spartanburg, SC 29307
Sam
Job Details: 06/25/2024
Found unit leaking when in use. Found crack in water valve. Replaced water valve from pre id. Cycled unit through quick wash. Unit no longer leaking. All functions pass.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Simpsonville, SC 29681
Jerry D.
Job Details: 06/25/2024
"Motor humms after pushing drum motor runs, also cntrl clicking, ordering, j13; ordrng 1 W11577490 (Cntrl) and 1 W11492434 (Motor) and 1 697772 (Blower)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Easley, SC 29640
Larry M.
Job Details: 06/25/2024
Found dispenser leaking ; ordrng 1 W11524103 (Dispenser) and 1 W11325569 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Cowpens, SC 29330
Sam
Job Details: 06/25/2024
"Found unit not washing dishes. Unit has f4e3 error code for pump and motor. Checked connections, all connections secure. Will order parts for return visit.; ordrng 1 W11613479 (Pump and motor) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Gaffney, SC 29340
Sam
Job Details: 06/25/2024
Installed control and temp sensor. Cycled unit through bake for 20 minutes units element cycling on and off properly. All burners working. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Campobello, SC 29322
Chris
Job Details: 06/25/2024
Found strike broke off in latch. Replaced parts. Unit check is ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fountain Inn, SC 29644
Carl
Job Details: 06/25/2024
Found display missing part of screen j13; ordrng 1 W11413566 (Console facia) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/25/2024
"Installed parts sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
KITCHEN AID RANGE
Model KSEG700ESS3
Near Simpsonville, SC 29681
Jerry D.
Job Details: 06/25/2024
Left 2 v mails and texts no response
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Simpsonville, SC 29681
Jerry D.
Job Details: 06/25/2024
"Called mrs she needs to cancel, she is purchasing a new washer today"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/25/2024
"Removed power, Installed listed parts, restored power. , volts and polarity are good, unit came on and started cooling, compressor and all fan motors are running , waited for temps , temps coming down rapidly from 75 to 52 in 10 minutes, imk compartment temp also coming down rapidly , unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/25/2024
"Temps 39@13, frost in frez, Frezer door not sealing, mullion bowed out in center, t line chris , not repairable, 7739370727"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29642
Larry M.
Job Details: 06/25/2024
Found main control none responsive. Replaced main control. Ran test cycle. Checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model Mdb4949skz3
Near Easley, SC 29642
Larry M.
Job Details: 06/25/2024
Found no power coming from unit. Verified power source was connected. Ordering main control ; ordrng 1 W11660283 (Main control) and 1 W11659652 (Panel ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Greer, SC 29650
Chris
Job Details: 06/25/2024
Found tab out of pocket on imk door shield. Re seated cover for customer. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Seneca, SC 29678
Frank
Job Details: 06/25/2024
Freezer temp at 5 degrees. Rc temp 41 degrees.. water still coming out slow.. very low pressure in whole house..
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near West Union, SC 29696
Frank
Job Details: 06/25/2024
Replaced sensor and control. Tested cycle heating ok
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Mountain Rest, SC 29664
Frank
Job Details: 06/25/2024
Ran factory calibration cycle.. unit functions ok.
We serviced a
JENN AIR COOKTOP
Model JGCP636ADP
Near Six Mile, SC 29682
Frank
Job Details: 06/25/2024
Knob broke off.. replaced working ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Pickens, SC 29671
Frank
Job Details: 06/25/2024
Customer Canceled
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Waynesville, NC 28785
Kari
Job Details: 06/25/2024
"Took quick pics, found unit flashing F5 and the panel is unresponsive to touch it just beeps and flashes F5 found corrosion on ui panel. Gave cust est for ui and latch. Customer calling whirlpool to see if they will do anything or if they can find the part sooner since it shows for me on BO. Gave cust est of $763.05 for ui and latch. If we dont need the latch I will take it off est. had office run cc for $150 and email receipt. Will wait to hear from customer for how to proceed"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBWH00
Near Travelers Rest, SC 29690
Larry M.
Job Details: 06/24/2024
"Found cracked supply line to water filter and frozen reservoir, will need filter housing and water supply line. ; ordrng 1 W11194438 (Housing) and 1 WPW10492817 (Box) and 1 W10515793 (Water line)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details: 06/24/2024
Installed all parts. Cycled unit through timed dry for 10 minutes. All sounds normal. Unit heats and tumbles. All components working. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Leicester, NC 28748
Kari
Job Details: 06/24/2024
"Took quick pics, found unit ff section 46 degrees and full of condensation found the ice box all wet and dripping, ran ice box fan test, fan is running, also found evap fan and damper working properly checked test 56 found it showing E0, ran test 57 ff imk, unit completed harvest and returned to home position. Filed imk and unit filled properly. Turned freezer down to -2 to help with imk thermostat. Found fz gasket has a rip in it. Need fz gasket. Also found when I took fz bins on to. Heck frost pattern both brackets bent and bracket holders have broken clips that keep the slides in place. This is causing the door to hang open and the temps to be off. Need parts for repair. ; ordrng 1 W10407216 (Fz door gasket) and 1 Q16 (Job code) and 1 W11668672 (Bracket kit) and 1 Pleasemakesurethereareboth (Left and right brackets in box)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS07
Near Seneca, SC 29678
Frank
Job Details: 06/24/2024
Found freezer not frosted up.. found when top drawer isnt pushed in all the way door wont pull itself in to close and seal.. not replacing door or gasket at this time. Heated seal put a little lube to seal against cabinet better
We serviced a
KITCHEN AID DISHWASHER
Model KUDC10FXSS5
Near Greer, SC 29650
Carl
Job Details: 06/24/2024
Cycled unit could not diuplcate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Mauldin, SC 29662
Carl
Job Details: 06/24/2024
Ran diagnostics and cycled imk wont find home j13; ordrng 1 W10873791 (Imk) and 1 J13 (Labor)
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Fairview, NC 28730
Brian
Job Details: 06/24/2024
"Found f6e1 (over temp) and a F1e0 (communication error). Followed steps in tech sheet. Tested and found temp sensor reading ok. New Control (W11099813) needed. Quoted customer 705.68 to complete repairs. Customer wished to proceed with repairs. Installed new main control and preheated unit to 350. Tested all other components. At this time, all operations ok with no gas leaks detected. Collected total."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Asheville, NC 28805
Brian
Job Details: 06/24/2024
"Installed new outer door panel. Tested unit in diagnostics. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHEN AID DISHWASHER
Model KDSC-21A
Near Greenville, SC 29617
Larry M.
Job Details: 06/24/2024
Found sump pump and motor failure. Would no response to buttons. Will need sump pump and motor. Parts unavailable.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Greenville, SC 29611
Larry M.
Job Details: 06/24/2024
Replaced drum. Noise was still thereCalled techline Jeremy sr number 7739359768Advised to change rollers and check shield ; ordrng 1 WPW10359270 (Shaft) and 1 WPW10359269 (Shaft) and 2 349241T (Rollers)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gaffney, SC 29341
Sam
Job Details: 06/24/2024
Installed all parts. Cycled unit through test cycle and drain and spin. All components working. All functions pass.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Greenville, SC 29611
Larry M.
Job Details: 06/24/2024
Found worn out suspension. Found worn out belt and drive pulley. Changed suspension and drive belt assembly. Ran test cycle checks o.k
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greenville, SC 29611
Larry M.
Job Details: 06/24/2024
Checked for fault codes. Ran test cycle. Check moisture sensor for resistance. Found adequate amount. Found ui glitch periodically. Ordering uiF2E1 stuck key pad. ; ordrng 1 W11626080 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Seneca, SC 29678
Frank
Job Details: 06/24/2024
Back wall freezing up.. called Techline sr 7739361849. All tests good evap fan running ok heater heating ok no issues. Need to follow up in a few days with engineering..; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Greer, SC 29651
Chris
Job Details: 06/24/2024
Installed new parts. Unit check is ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Liberty, SC 29657
Frank
Job Details: 06/24/2024
Replaced board and fan. Running ok.. cycled ice maker test 57. Filled with water in test 46 ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details: 06/24/2024
"Installed listed parts cycled unit through test and 7 large cups of water, no leaks found unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/24/2024
"Fan motor vibrating, Cntrl not responding properly, ordering, j13; ordrng 1 W10384183 (Thermistor) and 1 W11169239 (Interface)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Simpsonville, SC 29680
Jerry D.
Job Details: 06/24/2024
"Installed listed parts cycled unit through test and unit is louder than before, new motor is vibrating and drum has defects, ordering, j13; ordrng 1 W10396034 (Motor) and 1 W10508188 (Drum)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Simpsonville, SC 29681
Carl
Job Details: 06/24/2024
Found bad connection at drain pump repaired ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Mountain Rest, SC 29664
Frank
Job Details: 06/24/2024
5degrees in freezer..40 degrees in fridge Replaced ice maker cycles and filled with water. Bb quoted 403.54 paid