We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Easley, SC 29640
Matt
Job Details: 03/07/2024
Found freezer temperature at 2 degrees and fresh food section at 35 degrees. Ice maker has ice frozen in it but not dumping. Replaced ice maker. Ice maker cycled and filled with water.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSBS25INBL01
Near Greenville, SC 29615
Matt
Job Details: 03/07/2024
Installed valve. Checked operation. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Abbeville, SC 29620
Jerry D.
Job Details: 03/07/2024
"Actuator soaked with oil and inoperable, f7e1, pulley grinding, installed parts sent preid, cycled unit gearcase leaking and locked up, ordering Gearcase , Q16; ordrng 1 Q16 (Q16) and 1 W11164183 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Taylors, SC 29687
Matt
Job Details: 03/07/2024
Evacuated system. Replaced compressor and drier filter. Pulled a vacuum and weighed in 2.26 ounces of r 600a. Good frost pattern on evaporator.
We serviced a
ELECTROLUX WASHER
Model ELFW7637BT
Near Simpsonville, SC 29681
Carl
Job Details: 03/07/2024
Installed new valve ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Simpsonville, SC 29681
Carl
Job Details: 03/07/2024
Sr# 7738630489 chris advised to replace harness and filter board n15; ordrng 1 W10422269 (Noise filter) and 1 W11690869 (Main harness) and 1 W11301790 (Harness) and 1 W11545871 (Tranformer) and 1 N15 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, SC 29681
Carl
Job Details: 03/07/2024
Found bolt and shaft of gearcase stripped l14; ordrng 1 W11454741 (Gearcase) and 1 W10772621 (Screw and washer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near Greenwood, SC 29646
Jerry D.
Job Details: 03/07/2024
"Fan motor running but noisey, Gaps in cabinet and liner, drain frozen again, t line jonathon, seal drain at compressor with sealant to prevent air getting into frezer also seal around cabinet and liner, ordering, Q16; ordrng 2 Wp482338 (Sealent)s and 2 8201711 (Sealent)s and 1 W11117547 (Fan motor) and 1 W11488945 (Drain)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Greenwood, SC 29649
Jerry D.
Job Details: 03/07/2024
"Trouble understanding customer, she states clothes are stuck to the sides after spin is done, cycled unit through test and no codes, advised customer to slow spin speed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Belton, SC 29627
Jerry D.
Job Details: 03/07/2024
"Compressor inoperable, ordering, S17; ordrng 1 S17 (S17) and 1 W11574734 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Simpsonville, SC 29680
Jerry D.
Job Details: 03/07/2024
"Forgot part, ordering, j13; ordrng 1 W11562730 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Boiling Springs, SC 29316
Sam
Job Details: 03/07/2024
Found unit not cleaning dishes. Found f4 e3 error code for wash motor. All connections secure. Also found console peeling and discolored Will order parts.; ordrng 1 W11613479 (Pump and motor) and 1 W11612307 (Console)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Boiling Springs, SC 29316
Sam
Job Details: 03/07/2024
Customer claims unit stopped mid cycle. Found unit has f7 e1 error code for actuator in diagnostics. Replaced actuator from stock. Cycled unit through quick wash. All components working properly. All functions pass.; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Fairview, NC 28730
Brian
Job Details: 03/07/2024
Found user interface visually warped. New user interface (W11660284) And control (W11672039) needed. ; ordrng 1 W11672039 (Control) and 1 W11660284 (Ui) and 1 J13 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Arden, NC 28704
Brian
Job Details: 03/07/2024
"Found f7e7 (motor unable to reach target rpm) F7e6 (motor circuit open) error codes. Ran unit through diagnostics and Unit completed cycle, but belt was squealing and shifter had a hard time shifting. New Shifter (W10913953) cam (W10721967) acu (W11543998) and belt (W11239857) needed. ; ordrng 1 W11239857 (Belt) and 1 W10913953 (Shifter) and 1 W10721967 (Cam) and 1 W11543998 (Acu) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mills River, NC 28759
Brian
Job Details: 03/07/2024
"Found all fans working. Compressor is running but there is zero cool. Sealed system repairs needed, R600a. Evaporator (W11578004) coupler (W11504450) coupler (W11506619) compressor (W11580057) coupler (W11506619) coupler (W11574641) coupler (W11506619) dye drier (Wpw10143759); ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 W11580057 (Compressor) and 1 W11506619 (Coupler) and 1 W11574641 (Coupler) and 1 W11506619 (Coupler) and 1 R600a (R600a) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 Dyedrier (Wpw10143759)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fletcher, NC 28732
Brian
Job Details: 03/07/2024
"Extend freeze light on. When I put unit into diagnostics, fresh food evap fan stayed on, until I turned it offContacted tech support and spoke to Bruce. After informing him of findings and repairs done already, we found thermistors reading ok and that at some point in the past 6 hours, the fresh food section reached temps of 32, which is too cold. I found all fans and dampers working properly. Bruce recommend replacing controls on unit. User interface (W11574767) dispenser control (W11574766) and main control (W11664342) needed. Sr number (7738629798); ordrng 1 W11664342 (Control) and 1 W11574767 (Ui) and 1 W11574766 (Dispenser control) and 1 L14 (Job code)"
We serviced a
AMANA WASHER
Model n/a
Near East Flat Rock, NC 28726
Brian
Job Details: 03/07/2024
Found lid strike broken. New strike (W11457841) needed. ; ordrng 1 W11457841 (Strike) and 1 J13 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fountain Inn, SC 29644
Carl
Job Details: 03/07/2024
Ran diagnostics found no voltage from harness ohm harness open l14; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Canton, NC 28716
Kari
Job Details: 03/07/2024
"Took quick pics, found unit full of water and showing F9E1 error. Found the drain motor running but no water moving out. Found lines are clear. Cleared water and took pump off found impeller fractured. Installed new pump, unit checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS2
Near Canton, NC 28716
Kari
Job Details: 03/07/2024
"Took quick pics, found unit making a rattling from the drain pump. Found the impeller had fins broken off and they were making noise when drain pump was on. Installed new drain pump. Unit checks ok. ; used 1 W11412291 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Waynesville, NC 28786
Kari
Job Details: 03/07/2024
"Nate 7738630625Took quick pics, found unit doing same as last time. Found the unit would go through diagnostics cycle fine then in a normal cycle the agitator would spin CW for about 30 seconds and go to done and shut off. Found capacitor mf out of range and showing OL on resistance check. Installed new capacitor started quick cycle. Found the valve every loud. Cold valve impacted with sediment. Installed new valve. Ran quick cycle again. All functions check ok. Called techline and spoke with Nate. I went over the history with him and he documented everything unit checks ok. Customer unhappy, referred them back to customer service ; used 1 W11428524 (Capacitor), and 1 W11513255 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waynesville, NC 28786
Kari
Job Details: 03/07/2024
"Took quick pics, found unit would run but doesnt heat. Took terminal cover off and found there is 0 volts between L1 and L2 while running when it should be 240v unplugged unit and found 56V between both L1 and L2 advised customer to get an electrician to correct power issue."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Clyde, NC 28721
Kari
Job Details: 03/07/2024
"Took quick pics, found unit not baking but other functions work. Took bottom off and found bubbles in the bake element. Checked voltage from board to element and there is 120v on each side and 240v between them. Will need bake element for repair gave cust est of $371.14 customer agreed and paid half today $185.57 by cc office ran and will owe same on completion. Prescheduled for 3/13 PM emailed receipt ; ordrng 1 L14 (Job code) and 1 Joepulledpart (From WH)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Easley, SC 29640
Larry M.
Job Details: 03/07/2024
"Found bulkhead paint wrinkling. Ordering bulkhead. Ran test cycle, checks o.k; ordrng 1 W10828431 (Bulkhead)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Clyde, NC 28721
Kari
Job Details: 03/07/2024
"Took quick pics, found unit making a screeching in spin and the basket is wobbling in the tub more than it should. Found gearcase leaking oil and hub yolk is worn. Would need parts for repair. Gave customer est of $712.27 customer declined and calling Whirlpool to see if they will give authorization. Had office run cc for $150 and email receipt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, SC 29621
Jerry D.
Job Details: 03/06/2024
"Door switch inop, w11291138 from truck stock cycled unit through test and unit checks ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Fountain Inn, SC 29644
Jerry D.
Job Details: 03/06/2024
Installed led in freezer unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near Inman, SC 29349
Matt
Job Details: 03/06/2024
Replaced fill tube/heater assembly. Cycled ice maker and it passed. Ran water fill test and ice maker filled with water properly. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spartanburg, SC 29301
Matt
Job Details: 03/06/2024
"Found evaporator completely frozen over. Thawed out evaporator. Found brown wire for heater had backed out of its connector. Corrected connection, checks o.k Customer also stated lites are out and ice maker doesn't work. Found open contact in lite switch.; ordrng 1 W11396033 (Switch) and 1 L14jobcode (L14 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29302
Matt
Job Details: 03/06/2024
"Found evaporator completely frozen over. Thawed out evaporator and found that the heater connector had separated and arched internally. Corrected connection, checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Pauline, SC 29374
Matt
Job Details: 03/06/2024
Found unit not cooling. Found unit low on refrigerant. Found u.v dye on evaporator and condenser tube. Soldered condenser tube and will order new evaporator. Also found both rear rollers are cracked. Will order.; ordrng 1 Ma&Sr (Ma & Sr) and 1 X20jobcode (X20 job code) and 1 W11507067 (Evaporator) and 2 WPW10475495 (Roller)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Greer, SC 29651
Carl
Job Details: 03/06/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ08
Near Greer, SC 29651
Chris
Job Details: 03/06/2024
Unit has gap in between line in cabinet in fresh food section causing moisture to accumulate. Unit also has crack in liner. Tried pushing on cabinet and installing silicone but liner pushes back . Called tech line and spoke with Robert. Sent pictures to Robert. Unit is unrepairable. File number for call is 7738622823
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Greer, SC 29651
Chris
Job Details: 03/06/2024
Unit has 4-3 faults. Unit has shorted wash motor. Gave customer a bluebook estimate for repair at $608.63.customer declined repair . Svc fee good for 30days
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Inman, SC 29349
Chris
Job Details: 03/06/2024
Customer states unit has odors and doesnt spin out clothes. Customer states odor has been present since day one. Per customers words they have attempted to clean every pipe and tube in unit. Customer states she cleans washer when clean light comes on . Unit has no standing water and fully drains despite wrong complaint from request from service description. Uploaded pictures of fully drained tub. Customer has load present and finished cycle as designed upon arrival . Unit has no stored faults. Unit passes step 12 with no faults . Unit reaches high rpm spin as designed. Unit has clear coin trap and tub to pump hose. Stand pipe gurgles indicating clear drain. No foul odors are present . Door boot is clean and so are weep holes. Called techline and spoke with robert. Customer uses variety of soaps as noted in pictures. Robert noted on his end compliant was clothes smell after load. Robert advised unit works as designed . Sent all pictures to Robert as noted in quick pics. No fault of unit. File number for call is 7738620558
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204ESS1
Near Easley, SC 29642
Frank
Job Details: 03/06/2024
Fixed rubber seal on dispenser. Kept it from opening.. opening ok now..
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Liberty, SC 29657
Frank
Job Details: 03/06/2024
Compressor humming not coming on.. both sections warm.. couldn't look up entitlements.. parts and labor should be covered in mf warranty.. paid $150'tc.. ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (26a) and 1 W11504415 (26b) and 1 W11506621 (26b) and 1 W11506635 (26d) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 Jobcodex20 (Job code x20) and 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
WHIRLPOOL KITCHEN
Model WDF332PAMS0
Near Fountain Inn, SC 29644
Jerry D.
Job Details: 03/06/2024
"Unit fills and drains, motor inoperable, ordering, j13; ordrng 1 W11525187 (Sump and motor)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Mars Hill, NC 28754
Kari
Job Details: 03/06/2024
"Took quick pics, found TT plate would fall to the side and not spin correctly. The ring was cracked and missing a wheel. Installed new turntable ring. Unit checks ok; used 1 W11252182 (Turntable ring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Piedmont, SC 29673
Jerry D.
Job Details: 03/06/2024
"Display not responding connectors ok, ordering, j13; ordrng 1 W11456119 (Ui)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HW06
Near Weaverville, NC 28787
Kari
Job Details: 03/06/2024
"Took quick pics, found fuse open. Installed new fuse. Unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Marshall, NC 28753
Kari
Job Details: 03/06/2024
"Took quick pics, found unit showing 8-6 hazardous water 4 times in the memory. Found the tech sheet says if board is good to change valve and latch. Which I did and ran diagnostic test all functions pass. Customer states at the end of our visit she likes to let the unit fill and agitate the soap before putting the clothes in. I told her this unit is not designed to work that way and the best thing to do is to put the soap in, the clothes in and hit start with lid closed. She also stated the clothes arent always all the way wet and they dont spin out correctly. Shes also been using quick wash. I told her to switch to normal and dont touch anything after starting the cycle and dont lifetime the lid and it should preform the way its meant to. Unit checks ok; used 1 W11513248 (Latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Pauline, SC 29374
Matt
Job Details: 03/06/2024
Found unit not cooling. Found unit low on refrigerant. Found u.v dye on evaporator and condenser tube. Soldered condenser tube and will order new evaporator. Also found both rear rollers are cracked. Will order.; ordrng 1 Ma&Sr (Ma & Sr) and 1 X20jobcode (X20 job code) and 1 W11507067 (Evaporator) and 2 WPW10475495 (Roller)s
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Clyde, NC 28721
Kari
Job Details: 03/06/2024
"Took quick pics, found units suspension bushings had broken and tub slammed into cabinet and damaged laundry room wall and broke the hot water parts of the valve off. Installed new parts and found this tub falls under SP W11684122. Need new basket for repair. Told customer to call us when they rcvd part to schedule ; ordrng 1 W11172199 (Basket) and 1 L14 (Job code)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Campobello, SC 29322
Chris
Job Details: 03/06/2024
"Customer states left front burner leaves black suite underneath burner cap. Customer states previous duel fuel range never did this .Customer states hes ruined 2 dish clothes trying to clean suite off . Unit lights and has good flame. No odd colors or orange tips on flame. Took pictures of flame. No stored faults. No known service pointers. Called tech line and spoke with Butch . Unit is propane. Butch advised suite would be from air gas mixture but odd that this burner is the only one leaving suite if air gas mixture is off . Customer states this has been going on since install .Butch advised to replace following parts, will order . File number for call is 7738619290; ordrng 1 Anytech and 1 Q16longdrive and 1 W11662377 (Burner head) and 1 W11605764 (Burner caps) and 1 W11436985 (Spud) and 1 W11445309 (Tube)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Greer, SC 29651
Chris
Job Details: 03/06/2024
Installed new parts. Unit check is ok . New labor authorization is w1ajyv0nl2
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Candler, NC 28715
Kari
Job Details: 03/06/2024
"Took quick pics, found unit showing no codes, ran through diagnostics cycle and found cold water valve is making a high pitched humming noise and is barely letting water in. Found the screen impacted with stuff from the well. House and well are new installation and the lines to the washer werent purged properly before connecting to the washer. Installed new valve. Ran quick wash. Unit checks ok ; used 1 W11513255 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Marshall, NC 28753
Kari
Job Details: 03/06/2024
"Took quick pics, found unit wouldnt go through cycle properly. Found it showing long fill code even though valves are clear and both are on. Ran through diagnostics test and found the gearcase making a sqeaking when spinning and its really bad the slower it goes. Customer states noise has gotten louder lately. Will need gearcase and control for repair. Prescheduled customer for 3/18 PM ; ordrng 1 W11603810 (Control) and 1 W11454741 (Geacase) and 1 W10721967 (Cam) and 1 N15 (Job code)"
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Travelers Rest, SC 29690
Larry M.
Job Details: 03/06/2024
Found no resistance in thermal fuse. Quoted customer bluebook quote for 351.00. thermal fusePartial payment of $175.50 collected by check on first visit. Other half will be collected when job is finished. ; snapped 2 QuickPics
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details: 03/06/2024
Replaced inlet hose ran test cycle. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Greenville, SC 29617
Larry M.
Job Details: 03/06/2024
"Found water inside of unit, found main control nonresponsive. Found open in harness. Ordering harness, main control, and drain pump. ; ordrng 1 W11627413 (Main control) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near Taylors, SC 29687
Chris
Job Details: 03/06/2024
Unit has broken wires in door . Wires are too short to repair. Took pictures. Unit needs new door. Gave customer a bluebook estimate for repair at 2268.92. Customer denied repair
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Pendleton, SC 29670
Frank
Job Details: 03/06/2024
Tested motor ohms ok.. goes straight to done when trying to start. Agitates then goes to done.. ; ordrng 1 W11643701 (Wire harness) and 1 W11395618 (Capacitor) and 1 W11626074 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Greenville, SC 29617
Larry M.
Job Details: 03/06/2024
Customer smelling gas around stove area. Used leak detector to determine the gas valve could have a leak. Ordering valve ; ordrng 1 W11449506 (Gas valve)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Zirconia, NC 28790
Brian
Job Details: 03/06/2024
"Installed new belt. Calibrated and tested unit observing for leaks and proper functions at this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Seneca, SC 29678
Frank
Job Details: 03/06/2024
Checked voltage to ignitors. Bake and broil not sparking.. ; ordrng 1 W11620570 (Control board) and 1 W11162730 (Dsi board) and 1 W11524031 (Bake electrode) and 1 W11645866 (Harness) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Belton, SC 29627
Jerry D.
Job Details: 03/06/2024
"Found motor and belt broken, installed motor and kit, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Anderson, SC 29624
Jerry D.
Job Details: 03/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Frank
Job Details: 03/06/2024
Tested fan. Getting 120 v. Not spinning.. ; ordrng 1 WP2315549 (Fan evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mill Spring, NC 28756
Brian
Job Details: 03/06/2024
"Found freezer evaporator fan running loudly. Fan motor vibrating. Fan scroll (W11263195) fan motor (WP2315549) fan blade (WP2169142) 2 scroll gasket (WP2155789) 2 gasket (4388500) gasket (WP2304241) needed. ; ordrng 1 W11263195 (Fan scroll) and 1 WP2169142 (Blade) and 2 WP2155789 (Scroll gasket)s and 2 4388500 (Gasket)s and 1 WP2304241 (Gasket) and 1 L14 (Job code), used 1 WP2315549 (Motor) from stock"
We serviced a
ELECTROLUX WASHER
Model EPWD157SIW0
Near Taylors, SC 29687
Chris
Job Details: 03/06/2024
Unit has broken door actuator on pedestal. Drawer randomly kicks back open but at times but at times will close. Unit needs latch . Unit could possibly need actuator. Actuator is unavailable. Gave customer a bluebook estimate for repair for latch at $413.75. Advised customer this may be unrepairable. Unit will need to be tilted back and installed. Washer is mounted to pedestal. Customer denied repair .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Gaffney, SC 29340
Sam
Job Details: 03/06/2024
Customer complaint is that unit is causing burning smell when in use. Checked all connections of unit found no signs of burning or melting. Did find units vent in back kinked and full of lint. Unit most likely causing a burning smell from lint getting into heating element from kink in vent and burning. Fixed kink in vent and unclogged and vacuumed out all lint inside unit and vent. Cycled unit through air only mode to get rid off burning smell. Then cycled unit through normal timed dry. Unit no longer has burning smell. Unit has proper air flow now. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spartanburg, SC 29301
Sam
Job Details: 03/06/2024
Installed all parts. Cycled unit through quick wash. Rattling noise no longer occurs. All components working. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Moore, SC 29369
Sam
Job Details: 03/06/2024
Found unit has awful rattling squeaking noise. Found rollers bad causing squeaking noise. Replaced parts using dryer repair kit. Cycled unit through timed dry. Unit no longer squeaks and rattle. All functions pass.; used 1 4392067 (Dryer repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Pauline, SC 29374
Sam
Job Details: 03/06/2024
Helped MA. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Anderson, SC 29621
Jerry D.
Job Details: 03/06/2024
Replaced kit all lights chks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Easley, SC 29640
Larry M.
Job Details: 03/06/2024
Found machine off balance. Ran test cycle and verified off balance. Ordering suspension.; ordrng 1 W11130362 (Suspension)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Pickens, SC 29671
Larry M.
Job Details: 03/06/2024
No show. Would like to reschedule ;
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Marshall, NC 28753
Kari
Job Details: 03/06/2024
Installed parts. Unit checks ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fountain Inn, SC 29644
Carl
Job Details: 03/06/2024
Found rear bulk heat damaged ; ordrng 1 W10828431 (Rear bulkhead)
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS6
Near Anderson, SC 29625
Jerry D.
Job Details: 03/06/2024
"Found right front burner not lighting but gas smell, removed top found gas tube loose at manifold, chkd all connections, reassembled unit, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details: 03/06/2024
"Found connector broken, installed wpw10271540 from truck stock cycled unit through test and no leaks found unit checks ok ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Spartanburg, SC 29301
Sam
Job Details: 03/05/2024
Found unit shaking and getting off balance. Found feet of unit unleveled. Re leveled feet to be planted more securely. Ran unit through drain and spin unit no longer shakes erratically. All components working all functions pass.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Waynesville, NC 28785
Kari
Job Details: 03/05/2024
Couldnt get agitatior off. Gave cust est of $86.59 cust agreed. Need agitator ; ordrng 1 W11550891 (Agitator) and 1 N15 (Job code) and 1 JoepartinWH (Part in WH)
We serviced a
WHIRLPOOL WASHER
Model wtw4957pw0
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
"Replaced gear case, actuator,belt and cam kit. All functions pass"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Fletcher, NC 28732
Brian
Job Details: 03/05/2024
"Propane. Found all burners had not been converted to propane. Replaced all orifices and tested. Found all operations ok at this time,with no gas leaks detected. Did not move unit."
We serviced a
ELECTROLUX DRYER
Model EIFLS60LT1
Near Hendersonville, NC 28792
Brian
Job Details: 03/05/2024
Found door boot torn. Tested unit and found no other leaks. New Door boot (134616100) needed. Quoted customer 557.76 to repair. Customer did not wish to proceed with repairs at this time. Collected 125 for service call. .
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Hendersonville, NC 28791
Brian
Job Details: 03/05/2024
"Found left hand hinge out of position again. Put back in place but recommended customer replace both hinges. LH hinge (W11573703) and RH hinge (W11712996) needed. Gave customer 2 quotes. 158.66 for left hinge only and 224.70 for both hinges with service call carried over from last repair. Informed customer that if they wait longer, another service call charge may be added. Customer understood, and did not wish to proceed with repairs today."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hendersonville, NC 28791
Brian
Job Details: 03/05/2024
"Installed new control and user interface. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lyman, SC 29365
Sam
Job Details: 03/05/2024
Installed pump and motor. Cycled unit through quick wash and diagnostic cycle. All components working. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Seneca, SC 29678
Frank
Job Details: 03/05/2024
Flame was low needed regulator. Ordering; ordrng 1 W11449506 (Regulator)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Greer, SC 29650
Chris
Job Details: 03/05/2024
Installed new parts. Unit check is ok
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHB2751TF7
Near Greer, SC 29651
Chris
Job Details: 03/05/2024
Installed new imk. Unit check is ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354ESS3
Near Greer, SC 29651
Chris
Job Details: 03/05/2024
"Customer states appliance grandmasters was out several months ago and replaced wash motor. Unit has f6 e1,f2e1 and f4 faults stored l ran automatic diagnostics. Valve doesnt t open fully. All wires from Previous wash motor install arent mounted and clipped in place. Divetor wire connection has extremely loose plug and connection point .Unit needs wash motor , valve and possible control . Ordeing for repair ; ordrng 1 W11175771 (Valve) and 1 W10805015 (Pump and motor) and 1 W19 and 1 W10834766 (Wire harness) and 1 W11341628 (Control) and 1 Longjob"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spartanburg, SC 29301
Sam
Job Details: 03/05/2024
"Installed new control. Cycled units burners, bake, broil, and light. All components working. all functions pass."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
"Found door switch lever broken. Replaced door switch and re tested. Unit still does not start. Found open push contact on start switch. Replaced start switch, checks o.k"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Greenville, SC 29617
Larry M.
Job Details: 03/05/2024
"Found the upper shield bent. Ordering shield, found clock losing time, ordering man control ; ordrng 1 W10845643 (Vent) and 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdhz08
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
Replaced harness. Tested operation. All functions pass.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KBS1
Near Lake Junaluska, NC 28745
Kari
Job Details: 03/05/2024
"Installed parts, ran unit through diagnostics cycle. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
"Found drain pump receiving power but not running. Replaced drain pump, checks o.k"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Franklin, NC 28734
Kari
Job Details: 03/05/2024
"Took quick pics, found unit showing 4-3 motor open code. Found the sump showing inconsistent resistance will need control and motor for repair. Prescheduled 3/19 PM; ordrng 1 W11613479 (Sump) and 1 W11637581 (Cotrol) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Greenville, SC 29605
Larry M.
Job Details: 03/05/2024
Found unit losing temperature ordering main control; ordrng 1 W11620570 (Main control)
We serviced a
JENN-AIR RANGE
Model JJW2830IM01
Near Travelers Rest, SC 29690
Larry M.
Job Details: 03/05/2024
Replaced console and verified all functions working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Easley, SC 29642
Larry M.
Job Details: 03/05/2024
Found heater not working. Ordering heater; ordrng 1 W11087201 (Heater)
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
Evacuated system. Replaced compressor. Pulled vacuumed and weighed in 1.90 ounces of r 600a
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW07
Near Easley, SC 29640
Matt
Job Details: 03/05/2024
Found compressor locked up internally. Will order.; ordrng 1 W11547313 (Compressor) and 1 Sealedsystem (Sealed system) and 1 2hourjob (2 hour job) and 1 W11506635 (Port)
We serviced a
MAYTAG DRYER
Model MDE7400AYM
Near Franklin, NC 28734
Kari
Job Details: 03/05/2024
"Took quick pics, found unit sqeaking constantly when turning found units rollers are coming apart and making the noise need parts for repair. Prescheduled for 3/19 AM; ordrng 1 WP6-3700340 (Wheel) and 2 12001541 (Rollers)s and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Franklin, NC 28734
Kari
Job Details: 03/05/2024
"7738611172 Liam Took quick pics, unit had single point lights and freezer and top were out. Installed lights and found the upper left side cabinet light was foamed in and connector came off and there isnt enough wire to reconnect anything tried to dig out foam and see if I could get more wire out and I couldnt called techline spoke with Liam. I sent him pictures of the wires and he put it in a non repairable out of warranty. Cust will need to call customer service from here"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Simpsonville, SC 29681
Jerry D.
Job Details: 03/05/2024
"Terminal block broken, installed 279320 from truck stock, cycled unit through test and unit checks ok"