We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Simpsonville, SC 29681
Jerry D.
Job Details:
06/10/2024
"Found frez defrost drain tube clogged, and evaperator frozen , cleared drain and evaperator , plugged unit in and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Greer, SC 29651
Chris
Job Details:
06/10/2024
Unit has zero frost pattern on evaporator. Fan runs and has 120v. Unit has sealed system failure. Ordeing for repair ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 R600 and 1 Sealedsystemtech and 1 Tap and 1 Dyedrier and 1 X20
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details:
06/10/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Taylors, SC 29687
Chris
Job Details:
06/10/2024
Unit has broken wires in door. Door unavailable.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greenville, SC 29609
Larry M.
Job Details:
06/10/2024
Replaced UI. Programmed ui. Tested all functions. Checks ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Asheville, NC 28803
Brian
Job Details:
06/07/2024
"Address is 300 falling leaf ln apartment 316. Found oven not reaching proper temps and 1:burner not functioning at all, and the other burners are not cycling properly. 2 burners (W11396792) 2 burners (W11396790) control (W11594224) 2 switches (WP3148952) 2 switches (WP3149400) sensor (WPW10181986) needed. ; ordrng 2 W11396792 (Burner)s and 2 W11396790 (Burner)s and 1 W11594224 (Control) and 2 WP3148952 (Switch)s and 2 WP3149400 (Switches)s and 1 WPW10181986 (Sensor) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Seneca, SC 29678
Frank
Job Details:
06/07/2024
Replaced control board tested working heating ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29672
Frank
Job Details:
06/07/2024
Replaced door gasket sealing ok. Tested cycled ice maker working ok water ok not leaking..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Asheville, NC 28803
Brian
Job Details:
06/07/2024
"Ice is now melting, water is spilling into ice bin. Found fill tube not extending far enough into ice maker. Only half the water is making it in the mold and the rest is spilling into ice bin. Extended fill tube and tested. Found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB00
Near Chesnee, SC 29323
Sam
Job Details:
06/07/2024
Found units electrodes randomly sparking when not in use. Called techline. Techline said that problem can occur if moisture gets to switches but would replace switches just to be safe. Called safety team to report findings of techline and I. Safety team updated policy adjustment for parts and labor seen on service bench. Will order parts and return for repair. Techline SR#7739255975Safety team SR#7739210025; ordrng 1 W11561439 (Wire harness)
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Pickens, SC 29671
Larry M.
Job Details:
06/07/2024
Found module failure. Part discontinued. Unavailable Customer was told repair would cost $340 by whirlpools customer service representative. And that it was not covered under warranty. ; ordrng 1 W10651547 (Module) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Boiling Springs, SC 29316
Sam
Job Details:
06/07/2024
Installed igniter and gas valve. Cycled units burners. Burners working. Cycled bake and broil and unit is still tripping breaker. Called techline. Techline and I went over checks of resistance and incoming and outgoing voltage on every component of oven all resistances and voltages check good. When putting unit into bake and amp clamping red wire and white wire on control unit trips breaker without ever raising more than 2 amps on amp clamp. Techline said that unit checks perfectly fine and advised me to let customer know to get breaker checked by an electrician. Informed customer what techline advised and let customer know to give us a call back if electrician doesnt find anything abnormal on his part. SR#7739255145
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/07/2024
"Tub leaning, Right rear suspension broken top insulator, rod bent, installed suspension sent preid, cycled unit through test and unit checks ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Asheville, NC 28803
Brian
Job Details:
06/07/2024
"Installed new main control. Calibrated unit and tested, observing for leaks and proper function. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Pickens, SC 29671
Larry M.
Job Details:
06/07/2024
"Changed pump and motor. Found drain pump leaking, ordering drain pump; ordrng 1 W10876537 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Simpsonville, SC 29680
Jerry D.
Job Details:
06/07/2024
"Damper broken, ordering, j13; ordrng 1 W10594329 (Damper) and 1 13012402 (Insulation)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS2
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
06/07/2024
"Pump inoperable, installed pump sent preid cycled unit through test and no leaks found unit checks ok"
We serviced a
JENN AIR RANGE
Model HGDFHJKHGGH
Near Simpsonville, SC 29681
Jerry D.
Job Details:
06/07/2024
"Igniters are broken , burners need replaced, unable to rebuild unit due to burner screws rusted off, 125.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Greer, SC 29651
Chris
Job Details:
06/07/2024
Unit has stuck damper and shorted led module . Ordeing for repair ; ordrng 1 W11527432 (Light) and 1 WPW10196393 (Damper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Boiling Springs, SC 29316
Sam
Job Details:
06/07/2024
Found unit not doing anything. Checked error codes found f4e3 error code for pump and motor and f7e1 for no heat. All connections secure. Will order parts.; ordrng 1 W11613570 (Pump and motor) and 1 W10518394 (Heater)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spartanburg, SC 29303
Sam
Job Details:
06/07/2024
"Installed lid lock. Cycled unit through quick wash. Lid locking, unit progressing through cycle. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Spartanburg, SC 29307
Sam
Job Details:
06/07/2024
Installed water filter housing. Installed filter. Cycled dispenser water. Unit now dispenses water properly. No leaks anywhere. All functions pass. Collected rest of estimate of 130.00 unit now paid up. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29651
Chris
Job Details:
06/07/2024
Unit now has complete sealed system failure . No frost pattern on evaporator. Fans run.compressor runs . Ordeing parts for repair ; ordrng 1 R600tech and 1 X20 and 1 Sealedsystemtech and 1 Tap and 1 Dyedrier and 1 W11557671 (Compressor) and 1 W11566897 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Duncan, SC 29334
Chris
Job Details:
06/07/2024
Customer states unit gets stuck in spin cycle for exactly 24-28 mins every cycle. Customer states she has tried every cycle and unit gets stuck in spin. Customer states when unit gets stuck in spin unit sounds like an airplane landing. Customer states this has been happening ever since unit was installed in January.No known service pointers . Unit passes automatic diagnostics . No unusual noises. No stored faults . Called tech line and spoke with Austin. Unit has equal hot and cold pressure . Austin advised to change control since unit is in warranty. If unit still continues the same spin times unit will be working as designed. Austin advised to put parts on unit even though unit shows no signs of faults . File number for call is 7739252138.if return call for service is bc unit still has the same spin times unit is working as designed
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Simpsonville, SC 29681
Jerry D.
Job Details:
06/07/2024
"Vent broken, ordering, j13; ordrng 1 W11518347 (Vent) and 1 W11369882 (Vent)"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305EBL1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
06/07/2024
"On arrival customer stated unit started making ice last night, tub is almost full, water level is good in reservoir, ice is good size , watched a cycle and slab is good, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
06/07/2024
"Thermal open, installed thermal sent preid, cycled test, thermostat not cycling, installed thermostat sent preid, cycled unit through test and unit checks ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
06/07/2024
"Found bottom of washer hitting the drain pan, belt , pulley and motor torn up, raised legs on washer so it cant hit , ordering, j13; ordrng 1 W11222394 (Motor) and 1 W10869800 (Inlet assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Asheville, NC 28804
Brian
Job Details:
06/07/2024
Tested all components on unit. I found vibration noise coming from freezer. Freezer evaporator fan grille is vibrating on evaporator cover. Adjusted and insulated fan cover and found all operations ok at this time.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Liberty, SC 29657
Frank
Job Details:
06/07/2024
Replaced transformer and capacitor.. tested heating ok now pulling 15-16 amps.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Liberty, SC 29657
Frank
Job Details:
06/07/2024
F2e1. Stuck key. White clothes not coming clean.. customer not happy with the way it washes wants to exchange for different unit.. chocolate stains left on white towels..customer wants Maytag to call and change machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Pickens, SC 29671
Frank
Job Details:
06/07/2024
Temps 40 in rc 2 in fc. Temps set to high. Evap and fan ok good frost.. replaced damper..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Piedmont, SC 29673
Frank
Job Details:
06/07/2024
Installed gasket kit. Checked seal sealing ok..ice clumping up in bin
We serviced a
WHIRLPOOL DRYER
Model MED6630HW2
Near Greenville, SC 29601
Larry M.
Job Details:
06/07/2024
"Helped uninstall stacked unit, replaced main control, idler, rollers, and steam valve. Reinstalled unit. Ran test cycle. All functions pass at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Greer, SC 29651
Chris
Job Details:
06/07/2024
Unit has extremely heavy moisture build up collecting on freezer door . Ordeing suggested parts per tech line for repair ; ordrng 2 7738702367 (Foam)s and 1 W11435342 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Greer, SC 29651
Chris
Job Details:
06/07/2024
Customer states J&V appliance has been out twice on this unit . Customer states unit doesnt dispense soap or detergent. Unit has no stored faults . Ran diagnostics test on dispenser and fabric softener with customer present . Ran diagnostics test cycle. Unit passes. Showed customer what cycles to use to get more water and set detergent dispenser to 2x concentration . Unit check is ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Boiling Springs, SC 29316
Sam
Job Details:
06/06/2024
"Found unit has burn marks from electricity arcing in back left middle of unit cavity and at front left middle of cavity on door and rack. Called techline. Techline said that because of the arcing of electricity that has happened advises to replace door, rack, and use touch up paint on marks in cavity for repair. SR#7739248065; ordrng 1 W10803366 (Rack) and 1 W11173823 (Door) and 1 W10134625 (Touch up paint)"
We serviced a
WHIRLPOOL DRYER
Model wed5010lw1
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Door keeps popping open wont say closed try to bending back into shape.. keeps popping open replacing the whole front of unit.; ordrng 1 279443 (Panel) and 1 WP695737 (Door) and 1 W10861223 (Door) and 1 WP3389441 (Catch) and 1 WP8066056 (Hinge) and 1 WP8066057 (Hinge) and 1 W10841140 (Adhesive heat) and 1 Jobcodel14 (Job code l14)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PF7
Near Greer, SC 29651
Chris
Job Details:
06/06/2024
Unit has clogged drain. Cleared drain. Unit check is ok
We serviced a
AMANA REFRIGERATOR
Model AS12576GRS05
Near Greer, SC 29650
Chris
Job Details:
06/06/2024
Customer states unit takes 2 days to fill bin if bin is depleted .Unit has 3/4 of ice in bin upon arrival and was in the middle of ice harvest. Freezer temp is at 2 degrees . Unit has good water pressure. All components test and jump out as designed. Unit check is ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Found frost formed around door and also by fan and ceiling, of freezer section. Freezer fan working. Put unit in defrost and found heater ok. Found some food items, preventing door from closing properly. Cleared ice off door rails, and found door closing ok at this time. Informed customer that if issue happens again, the freezer door rail components may ned to be replaced. Quoted customer 663.27 to replace Slide (W11658402) LH bracket (WPW10330991) rh bracket (WPW10330993). Customer understands and will keep a close eye on unit. Collected 150 for service call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pelzer, SC 29669
Frank
Job Details:
06/06/2024
F9e1. Installed parts tested cycle working ok..
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Easley, SC 29642
Larry M.
Job Details:
06/06/2024
Found shifter not engaging. Ordering shifter;
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Replaced gearcase Calibrated running ok.. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Replaced control and harness tested cycle working ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Flat Rock, NC 28731
Kari
Job Details:
06/06/2024
"Installed parts, pulled vacuum and filled unit with 4.50 oz of 134a unit checks ok W1BF141NL1.5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
"Customer says filter door popped open again, ordering regulator, j13; ordrng 1 W10786952 (Regulator kit)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Canton, NC 28716
Kari
Job Details:
06/06/2024
"Took quick pics, found unit cooktop working but display will not turn on, found power in the outlet is slightly higher than usual but 250v between L1 and L2 and 150 v between L1 and neutral and 118v between neutral and L2 when unit is plugged in and on terminal block between L1 and L2 theres 250v but between L1 and neutral there is 180v and between L2 and neutral there are 76v advised customer have electrician correct incoming power. Checked harness connections and fuses all check good on product"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hendersonville, NC 28792
Brian
Job Details:
06/06/2024
Installed all parts ordered. Tested unit observing for leaks and proper functions. At this time all operations ok with no leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB3
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Bake element making scraping noise on chassis.. bent element a little. Tested working ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Spartanburg, SC 29303
Sam
Job Details:
06/06/2024
Found bottom left corner of door busted and door missing gasket. Explained to customer that cosmetic damage is not covered under warranty. Customer stated he will call whirlpool and see if whirlpool will help him out and send him the door. Provided customer with part number for door. Also found unit not cooling explained to customer that unit will need to be checked for leaks with nitrogen on return visit. Will order no cool parts and return for repair.; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20) and 1 Nitrogen (Nitrogen) and 1 W11582579 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler) and 1 W11562258 (Evaporator) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler) and 1 W11109499 (Drier tube) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, SC 29621
Frank
Job Details:
06/06/2024
Currently 0 degrees in fc. 41 degrees in rc..making ice ok .. no need for sealed system repairs..
We serviced a
MAYTAG WASHER
Model WTW4816FW3
Near Abbeville, SC 29620
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/06/2024
"Found temps 38@12 , imk dripping , found frez door not sealing in the middle top, t line , tryed heating gasket with a hair dryer and then rubbing an ice cube on it, seal will stay for a while then breaks seal, t line. Not repairable, 7739247221"
We serviced a
JENN-AIR RANGE
Model JDS1750ML1
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/06/2024
"Called customer when on the way she started oven on 500 deg after 20 minutes took temps around vent and it is 240, advised customer vent area will be hot, customer states unit bakes fine, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Mauldin, SC 29662
Jerry D.
Job Details:
06/06/2024
"Customer states there water pressure to house fluctuates and when water is filling imk or coming out dispenser when water shuts off water tube on the back of unit jumps and makes a bang noise, ordering regulator ; ordrng 1 W10786952 (Regulator)"
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS5
Near Piedmont, SC 29673
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled through test and all functions are working properly
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Tested all fans and found them operating, but condenser is slow. Found E3 (cannot find home) ice maker error code. Tested cooling in diagnostics and let compressor run for about 15-20 min and found no frost pattern forming on freezer evaporator, indicating a sealed system issue. Fresh food evaporator (W10865322) freezer evaporator (W11035643) harness (W11204566) compressor (W11592009) 3 way valve (W11594657) condenser fan (W11024494) ice maker (W10908387) r134a. Tried to call and document findings with AIG/whirlppol, but they wait the system is down. ; ordrng 1 W10865322 (Ff evaporator) and 1 W11035643 (Freezer evaporator) and 1 W11204566 (Harness) and 1 W11592009 (Compressor) and 1 W11594657 (3 way valve) and 1 W11024494 (Condenser fan) and 1 R134a (R134a) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 W11109499 (Drier) and 1 W10908387 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
Test cycled ice maker and found water spilling out of the left side of ice maker. Inspected and found the water flowing and spilling over fill tube and missing ice maker mold altogether. No adjustments can be made. Also found inlet valve running loudly and kick plate screws missing. 2 screws (WPW10308489) freezer door (W11551458) and inlet valve (WPW10179146) needed. Left ice maker turned off. ; ordrng 2 WPW10308489 (Screw)s and 1 W11551458 (Freezer door) and 1 WPW10179146 (Inlet valve) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Customer said they hear a grinding noise, periodically, that Lasts for a few minutes. Tested ice maker, all fans and compressor. All functioning normal. Heater functioning ok. At this time, I cannot recreate issue. If issue happens again. I recommended customer try to get a recording of noise. Customer understood. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Arden, NC 28704
Brian
Job Details:
06/06/2024
"Found drawer was not installed properly. Inspected all drawer components and found all intact. Showed customer how to put drawer in or take out. At this time, all operations ok. Did not move unit."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Easley, SC 29640
Larry M.
Job Details:
06/06/2024
Ran test cycle. Found Ui to be non responsive. Ordering main control and shifter; ordrng 1 W11607637 (Main control) and 1 W11481722 (Shifter)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Greenville, SC 29617
Larry M.
Job Details:
06/06/2024
Replaced harness and moisture sensor. Found new UI cracked in the box; ordrng 1 W11413566 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29609
Larry M.
Job Details:
06/06/2024
Installed agitator. Ran test cycle. Checks o.k
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Greenville, SC 29609
Larry M.
Job Details:
06/06/2024
Found blockage in garbage disposal. Removed blockage in garbage disposal. Ran test cycle. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29605
Larry M.
Job Details:
06/06/2024
Could not verify model and serial number. Label is missing Found cam and splutch making grinding noise. Ordering cam kit and splutch ; ordrng 1 W10721967 (Splutch assembly) and 1 W11611297 (Belt)
We serviced a
JENN AIR RANGE
Model JDS9860CDS02
Near Greer, SC 29650
Chris
Job Details:
06/06/2024
Installed new element. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29650
Chris
Job Details:
06/06/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Greer, SC 29650
Chris
Job Details:
06/06/2024
Unit has broken flex tray . Installed new imk . Unit check is ok
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Roebuck, SC 29376
Sam
Job Details:
06/06/2024
Installed ice maker. Cycled units ice maker through diagnostic test. Units ice maker fills with water. And motor moving properly on ice maker. Temperature good and both compartments cooling properly. All components working. all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pauline, SC 29374
Sam
Job Details:
06/06/2024
Found unit making awful grinding noise from gear case when in spin. Also found unit acting erratic not putting in enough water at all. Pressure tube fully seated no air leaks in hose. Will order parts.; ordrng 1 W11454741 (Gearcase) and 1 WP21366 (Spanner nut) and 1 W10772621 (Screw) and 1 W11603810 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Boiling Springs, SC 29316
Sam
Job Details:
06/06/2024
"Found unit has burn marks from electricity arcing in back left middle of unit cavity and at front left middle of cavity on door and rack. Called techline. Techline said that because of the arcing of electricity that has happened advises to replace door, rack, and use touch up paint on marks in cavity for repair. SR#7739248065; ordrng 1 W10803366 (Rack) and 1 W11173823 (Door) and 1 W10134625 (Touch up paint)"
We serviced a
WHIRLPOOL DRYER
Model wed5010lw1
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Door keeps popping open wont say closed try to bending back into shape.. keeps popping open replacing the whole front of unit.; ordrng 1 279443 (Panel) and 1 WP695737 (Door) and 1 W10861223 (Door) and 1 WP3389441 (Catch) and 1 WP8066056 (Hinge) and 1 WP8066057 (Hinge) and 1 W10841140 (Adhesive heat) and 1 Jobcodel14 (Job code l14)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PF7
Near Greer, SC 29651
Chris
Job Details:
06/06/2024
Unit has clogged drain. Cleared drain. Unit check is ok
We serviced a
AMANA REFRIGERATOR
Model AS12576GRS05
Near Greer, SC 29650
Chris
Job Details:
06/06/2024
Customer states unit takes 2 days to fill bin if bin is depleted .Unit has 3/4 of ice in bin upon arrival and was in the middle of ice harvest. Freezer temp is at 2 degrees . Unit has good water pressure. All components test and jump out as designed. Unit check is ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Found frost formed around door and also by fan and ceiling, of freezer section. Freezer fan working. Put unit in defrost and found heater ok. Found some food items, preventing door from closing properly. Cleared ice off door rails, and found door closing ok at this time. Informed customer that if issue happens again, the freezer door rail components may ned to be replaced. Quoted customer 663.27 to replace Slide (W11658402) LH bracket (WPW10330991) rh bracket (WPW10330993). Customer understands and will keep a close eye on unit. Collected 150 for service call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pelzer, SC 29669
Frank
Job Details:
06/06/2024
F9e1. Installed parts tested cycle working ok..
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Easley, SC 29642
Larry M.
Job Details:
06/06/2024
Found shifter not engaging. Ordering shifter;
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Replaced gearcase Calibrated running ok.. ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Replaced control and harness tested cycle working ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Flat Rock, NC 28731
Kari
Job Details:
06/06/2024
"Installed parts, pulled vacuum and filled unit with 4.50 oz of 134a unit checks ok W1BF141NL1.5"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canton, NC 28716
Kari
Job Details:
06/06/2024
"Took quick pics, found unit showing f8e1 code, unit is filled from a well, but found no sediment in the valve screens, found the resistance on cold valve was 1.8kohms where as the hot and softener valves were 1kohms each. Installed new valve, ran diagnostic cycle and found the agitation to be clicking and sounding louder than normal, found the cam and shifter covered in gearcase oil, will need gearcase for complete repair. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
"Customer says filter door popped open again, ordering regulator, j13; ordrng 1 W10786952 (Regulator kit)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Canton, NC 28716
Kari
Job Details:
06/06/2024
"Took quick pics, found unit cooktop working but display will not turn on, found power in the outlet is slightly higher than usual but 250v between L1 and L2 and 150 v between L1 and neutral and 118v between neutral and L2 when unit is plugged in and on terminal block between L1 and L2 theres 250v but between L1 and neutral there is 180v and between L2 and neutral there are 76v advised customer have electrician correct incoming power. Checked harness connections and fuses all check good on product"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hendersonville, NC 28792
Brian
Job Details:
06/06/2024
Installed all parts ordered. Tested unit observing for leaks and proper functions. At this time all operations ok with no leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB3
Near Seneca, SC 29678
Frank
Job Details:
06/06/2024
Bake element making scraping noise on chassis.. bent element a little. Tested working ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Spartanburg, SC 29303
Sam
Job Details:
06/06/2024
Found bottom left corner of door busted and door missing gasket. Explained to customer that cosmetic damage is not covered under warranty. Customer stated he will call whirlpool and see if whirlpool will help him out and send him the door. Provided customer with part number for door. Also found unit not cooling explained to customer that unit will need to be checked for leaks with nitrogen on return visit. Will order no cool parts and return for repair.; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20) and 1 Nitrogen (Nitrogen) and 1 W11582579 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler) and 1 W11562258 (Evaporator) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler) and 1 W11109499 (Drier tube) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, SC 29621
Frank
Job Details:
06/06/2024
Currently 0 degrees in fc. 41 degrees in rc..making ice ok .. no need for sealed system repairs..
We serviced a
MAYTAG WASHER
Model WTW4816FW3
Near Abbeville, SC 29620
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/06/2024
"Found temps 38@12 , imk dripping , found frez door not sealing in the middle top, t line , tryed heating gasket with a hair dryer and then rubbing an ice cube on it, seal will stay for a while then breaks seal, t line. Not repairable, 7739247221"
We serviced a
JENN-AIR RANGE
Model JDS1750ML1
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/06/2024
"Called customer when on the way she started oven on 500 deg after 20 minutes took temps around vent and it is 240, advised customer vent area will be hot, customer states unit bakes fine, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB09
Near Mauldin, SC 29662
Jerry D.
Job Details:
06/06/2024
"Customer states there water pressure to house fluctuates and when water is filling imk or coming out dispenser when water shuts off water tube on the back of unit jumps and makes a bang noise, ordering regulator ; ordrng 1 W10786952 (Regulator)"
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS5
Near Piedmont, SC 29673
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, SC 29621
Jerry D.
Job Details:
06/06/2024
Installed listed parts cycled through test and all functions are working properly
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Tested all fans and found them operating, but condenser is slow. Found E3 (cannot find home) ice maker error code. Tested cooling in diagnostics and let compressor run for about 15-20 min and found no frost pattern forming on freezer evaporator, indicating a sealed system issue. Fresh food evaporator (W10865322) freezer evaporator (W11035643) harness (W11204566) compressor (W11592009) 3 way valve (W11594657) condenser fan (W11024494) ice maker (W10908387) r134a. Tried to call and document findings with AIG/whirlppol, but they wait the system is down. ; ordrng 1 W10865322 (Ff evaporator) and 1 W11035643 (Freezer evaporator) and 1 W11204566 (Harness) and 1 W11592009 (Compressor) and 1 W11594657 (3 way valve) and 1 W11024494 (Condenser fan) and 1 R134a (R134a) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 W11109499 (Drier) and 1 W10908387 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
Test cycled ice maker and found water spilling out of the left side of ice maker. Inspected and found the water flowing and spilling over fill tube and missing ice maker mold altogether. No adjustments can be made. Also found inlet valve running loudly and kick plate screws missing. 2 screws (WPW10308489) freezer door (W11551458) and inlet valve (WPW10179146) needed. Left ice maker turned off. ; ordrng 2 WPW10308489 (Screw)s and 1 W11551458 (Freezer door) and 1 WPW10179146 (Inlet valve) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28739
Brian
Job Details:
06/06/2024
"Customer said they hear a grinding noise, periodically, that Lasts for a few minutes. Tested ice maker, all fans and compressor. All functioning normal. Heater functioning ok. At this time, I cannot recreate issue. If issue happens again. I recommended customer try to get a recording of noise. Customer understood. At this time, all operations ok with no leaks detected."