We serviced a
FRIGIDAIRE RANGE
Model FES367ASA
Near Easley, SC 29642
Frank
Job Details: 04/03/2024
Switch is in stuck on position. Needs switch. Declined repair says not to worry about it right now. Part 318394803.. paid trip charge ck 1543.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Weaverville, NC 28787
Kari
Job Details: 04/03/2024
"took quick pics, found unit doa with lid locked. Manually drained water out and took console off. Found 120v into control but no indication light is lit and no voltage is coming out of control. Also found the gearcase is leaking oil and the rotor is turning yellow would need control and gearcase for repair. Gave customer son the estimate on my card of $1,107.58. Had office run cc for $150 TC and email receipt"
We serviced a
WHIRLPOOL WASHER
Model WDT730PAHZ0
Near Pickens, SC 29671
Frank
Job Details: 04/03/2024
Found outlet no power. Plugged into another outlet working good.. bad outlet
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Greer, SC 29651
Chris
Job Details: 04/03/2024
No cc on file and no response from office about cc not being on file
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, SC 29651
Chris
Job Details: 04/03/2024
Installed new imk. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Lyman, SC 29365
Chris
Job Details: 04/03/2024
Unit doesnt cool . Removed rear panel to take amp draw . Found rodent droppings in rear system area. Took pictures. Called Matt. Sent pictures to Matt . Matt advised to report findings to trade care. Called trade care and spoke with essy. Repaired not covered. File number for call is 7738559900
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Lyman, SC 29365
Chris
Job Details: 04/03/2024
Found frozen water tank. Thawed tank. Applied insulation to water tank . Unit check is ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Inman, SC 29349
Chris
Job Details: 04/03/2024
Installed new parts. Used 5/16 Guesss fitting to 1/4 waterline due to another leak found when water was turned on . Ran multiple leak checks. Unit check is ok
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Greer, SC 29650
Chris
Job Details: 04/03/2024
Down draft will not power on . All lower connectors are tight . Will need 2nd man ; ordrng 1 2man and 1 Rcmaonly and 1 S17 and 1 W11083804 (Motor)
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ1
Near Greenville, SC 29615
Chris
Job Details: 04/03/2024
Found shorted control. Gave customer a bluebook estimate for repair at $691.78. Installed new part. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Weaverville, NC 28787
Kari
Job Details: 04/03/2024
"Took quick pics, found unit will schreech in spin, ran through diagnostics test found the gearcase noisy in agitation and making an underlying noise when rotating. Took cam off and found the gearbox is covered in a yellow film and cam has yellow gearcase oil on the teeth. Would need gearcase for repair gave cust est of $707.98 had office run cc for $150 TC and email receipt"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Greenville, SC 29617
Larry M.
Job Details: 04/03/2024
Found wiring harness going to elements FL and FR burnt. Need to replace harness and front element brackets. Called safety team and documented what I found 7738769101Safety team approved estimate for repair ; ordrng 1 F12jobcode (F12 job code) and 2 814399 (Element bracket)s and 1 W11396691 (Cooktop harness)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29617
Larry M.
Job Details: 04/03/2024
Found timer non responsive. Found drum loose. Loud noise coming motor.Customer would like replaced; ordrng 1 WPW10185982 (Timer) and 1 WP694089 (Blower wheel) and 4 WPW10314173s and 1 279827 (Motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greenville, SC 29607
Larry M.
Job Details: 04/03/2024
Found washer not going into spin cycle. Ordering main control; ordrng 1 W11626074 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Anderson, SC 29621
Jerry D.
Job Details: 04/03/2024
"With wet clothes in unit, unit shakes bad, found suspension top caps broken, installed suspension sent preid, cycled unit through test and with no clothes spin basket is wobbling out of round, ordering, j13; ordrng 1 W10554251 (Basket)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Greenville, SC 29605
Larry M.
Job Details: 04/03/2024
Ran test cycle. Checks o.k Advised customer to use less detergent. Ordering suspension due to out of balance spin. ; ordrng 2 W11314394 (Suspension)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near West Union, SC 29696
Jerry D.
Job Details: 04/03/2024
"On arrival customer had already pulled unit out on floor, removed compressor, installed listed parts , pulled 30 inches of vaccum , vaccum is holding , charged 1.8 oz , amps .8, lowside , 0, temps coming down rapidly unit chks ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Spartanburg, SC 29316
Larry M.
Job Details: 04/03/2024
Helped to uninstall microwave and replaced parts. Checks o.k
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Anderson, SC 29625
Matt
Job Details: 04/03/2024
Customer stated that once cycle is finished and door is opened dishwasher dumps water out of the vent on to the floor. Previous tech reprogrammed control and replaced vent assembly. Called tech line and spoke to Travis. Rinse air is a must. Programmed control to enhanced setting.File number 77388180481-800-253-1301
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Pelzer, SC 29669
Matt
Job Details: 04/03/2024
"Installed new display,harness,main control. Unit still doesn't lite up. Called tech line and spoke to Jonathan. He is sending unit up for review.SR # 77388167721-800-253-1301"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Gaffney, SC 29341
Sam
Job Details: 04/03/2024
Found unit not wanting to start or do anything at all. Ran diagnostics to check for fault codes found unit with f6 e1 error code also found f3 e2 error code. Unit appears to have problem with communication between user interface and control not progressing cycle. Also found moisture sensor strips and/or harness to moisture sensor shorted. Will order parts.; ordrng 1 W11406681 (Control) and 1 W11413566 (User interface) and 1 W11690904 (Wire harness) and 2 WP3387223 (Moisture sensor)s and 1 WPW10298258 (Sensor harness)
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Spartanburg, SC 29301
Sam
Job Details: 04/03/2024
Found unit with multiple problems found agitator and gear case stripped not washing clothes well and found gears grinding in spin. Also found lid lock and strike cracked not allowing unit to lock. unit will need strike and lid lock. Also found unit has sensing issues with water not filling with enough water and doing functions out of order will need control. Will order parts and return with parts for repair.; ordrng 1 W11614514 (Control) and 1 W11457841 (Strike) and 1 W11550891 (Agitator) and 1 W10752187 (Screw)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Spartanburg, SC 29301
Sam
Job Details: 04/03/2024
"Found unit not dispensing water or making ice. Unit getting water from valve but not making it through, unit has frozen water tank and air leak from evaporator cover will order parts and return for repair.; ordrng 1 W11608966 (Evaporator cover) and 1 W11204869 (Water tank)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Fletcher, NC 28732
Brian
Job Details: 04/03/2024
Installed new main wire harness and control. Tested unit and found all functions ok at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Marshall, NC 28753
Kari
Job Details: 04/03/2024
"Took quick pics, found units catch fell into the door. Installed new catch. Unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fountain Inn, SC 29644
Carl
Job Details: 04/03/2024
Cycled unit through diagnostics and a test cycle to ck operation foumd valve leaking and bad relay on board j13; ordrng 1 W11637581 (Control) and 1 W11684544 (Valve) and 1 J13 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS06
Near Simpsonville, SC 29681
Carl
Job Details: 04/03/2024
Installed new drawer frame unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mills River, NC 28759
Kari
Job Details: 04/03/2024
"Installed parts, filled with 1.66 grams of R600a evaporator has good frost pattern unit checks ok W1AU0H1NL1.5; used 1 W11506635 (Coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hendersonville, NC 28791
Brian
Job Details: 04/03/2024
"Installed new ui and main control. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS4
Near Hendersonville, NC 28791
Brian
Job Details: 04/03/2024
Installed new cooktop. Tested all functions and found unit ok. Did not move unit.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Zirconia, NC 28790
Brian
Job Details: 04/03/2024
"Found f8e4 (float switch open) inspected float switch and found evidence of water in drip pan. Tested unit and found some suds present, without adding any detergent. Cleared suds and tested multiple times observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Recommend customer try a different detergent, and explained how float switch works. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Tryon, NC 28782
Brian
Job Details: 04/03/2024
Found right fresh food door dented.new door (13094739SQ) needed. ; ordrng 1 13094739SQ (Rh door) and 1 L14 (Job code)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Walhalla, SC 29691
Frank
Job Details: 04/03/2024
Wire harness keeps breaking. Repaired till new comes in.; ordrng 1 W11643701 (Wire harness) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL01
Near Seneca, SC 29672
Frank
Job Details: 04/03/2024
47 degrees fc. 42 in rc.. EVAP not a good frost pattern compressor under warranty. Labor 629.00. TC 125. Total 853.76. Paid $426.88 owe 426.88; ordrng 1 Jobcodex20 (Job code x20) and 1 W11614809 (Wire harness) and 1 W11099748 (Evaporator assembly) and 1 W11592010 (Compressor) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 Sendfcwithma (Send fc with ma)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Seneca, SC 29678
Frank
Job Details: 04/03/2024
Motor not coming on.. fill and drain ok..; ordrng 1 W11025157 (Sump and motor) and 1 W11087226 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Fair Play, SC 29643
Frank
Job Details: 04/03/2024
Replaced sump and motor tested quick cycle running ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Travelers Rest, SC 29690
Matt
Job Details: 04/03/2024
Helped NP on this
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29301
Sam
Job Details: 04/03/2024
Found unit dead not draining. Checked connection at drain pump checks ok no broken or cut wires. Will order drain pump and control.; ordrng 1 W11399437 (Drain pump) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Spartanburg, SC 29301
Sam
Job Details: 04/03/2024
Found unit with multiple issues bake works fine but all burners are not working except warm zone occasionally. Also found control having cooktop hot and on light on at all times. Checked behind panel of unit and underneath glass top of oven and found multiple roaches and all wiring and parts covered in bug eggs and residue from the bugs. Called trade care informed trade care of bug infestation inside and outside of unit. Trade care voided oven warranty. File number 7738780888
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Boiling Springs, SC 29316
Sam
Job Details: 04/03/2024
"Found unit not drying clothes. Checked heater, thermostats and fuses. All checks ok unit is heating normally. Unit is blowing back air through top lint vent. Checked connection of vent in back of machine found vent kinked full of water/moisture and lint. Fixed kinked connection and unclogged vent. Cycled unit again unit still blowing back air through top lint vent when vent in back of machine is connected. Called techline. Techline had me go over same tests techline said if unit is working when vent is disconnected there is a restriction so,where isnt the venting of the house techline said it could be the diameter of the vent, it could be the amount of turns and and length of piping is too much for the dryer to properly push out the moisture or the hood is blocking airflow. Informed customer that something is wrong with the venting of the house based on the options techline informed the tech. And advised customer to call venting company to take a look at it. All functions of dryer pass.File number 7738813293"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Spartanburg, SC 29316
Sam
Job Details: 04/03/2024
"Installed all parts. Cycled unit through 2 minutes of heating. All components working, all functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clyde, NC 28721
Kari
Job Details: 04/02/2024
"Took quick pics, found unit making a screeching and unit is banging around. Found feet in cabinet too far and floor is a bit uneven, found the tub leaning and the cam is rubbing on the floor, found the teeth are shaved down and plastic shavings everywhere. Leveled unit upward off the floor and replaced cam. Unit checks ok. ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Spartanburg, SC 29302
Sam
Job Details: 04/02/2024
"Customer claim is unit is taking too long to dry towels are left damp at end of cycle. Explained to customer that clothing or towels that is damp is because of lack of airflow and moisture is not allowed to escape. Checked temperature of unit behind vent, temperature checks good. Removed vent from dryer end to let airflow continue and see if building airflow is the issue since tech will be returning for control on washer portion. Will get feed back on how unit did with those cycles and re attach vent on return. ; O-emld tckt"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS27CXMS0
Near Travelers Rest, SC 29690
Matt
Job Details: 04/02/2024
Found ice lodged in back corner of ice maker. Removed ice and cycled ice maker. All functions pass.
We serviced a
MAYTAG DRYER
Model MGD5030MW1
Near Pendleton, SC 29670
Frank
Job Details: 04/02/2024
From Techline our two suspects are the Main Harness (Part Number: W11437794) / Wiring to the Exhaust Thermistor or the Exhaust Thermistor (Part Number: 8577274) itself. A strained wire or a breakdown of the thermistor's dissimilar metals could prevent an effective read at the ACU (even if the value is within tolerance).; ordrng 1 WP8577274 (Thermistor) and 1 W11627415 (Main wire harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details: 04/02/2024
"F9e2 (drain motor problem) f8e4 (float switch open) error codes. Ran unit in diagnostics. Unit completed without issues. I found evidence of water in float switch tray. Removed water and tested multiple times observing for leaks and found none. I explained to customer how float switch works and recommended customer try a different brand of detergent. Customer understood. At this time, all operations ok with no leak detected. Did not move unit."
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Greer, SC 29650
Chris
Job Details: 04/02/2024
Unit has f1 fault . F1 flashes when trying step 2 in diagnostics. Loud clicking from control . Unit needs control . Gave customer a bluebook estimate for repair at $674.44. Cusotmer denied repair
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Belton, SC 29627
Jerry D.
Job Details: 04/02/2024
"Belt squeeling in spin, wash plate loose, installed w11239857 from truck stock, also tightened wash plate bolt with locktight, cycled unit through test and unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Anderson, SC 29626
Jerry D.
Job Details: 04/02/2024
"Unit inoperable volts and polarity good, Lid lock broken, wire harness broken , capacitor leaking, ordering, j13; ordrng 1 W11368616 (Latch) and 1 W11162560 (Capacitor) and 1 W10677723 (Motor) and 1 W11335100 (Harness) and 1 W10590949 (Hose) and 1 W11491430 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Anderson, SC 29621
Jerry D.
Job Details: 04/02/2024
"Found belt slipping on pulley, installed belt w11239857 from truck stock cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Pendleton, SC 29670
Jerry D.
Job Details: 04/02/2024
"Installed listed parts cycled unit through test and no leaks found imk fill and cycled, unit checks"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near Simpsonville, SC 29681
Jerry D.
Job Details: 04/02/2024
"Customer says he wasnt in the room unit lite up by itself and melted turntable and plate, this is the customer 3 rd microwave , same problem, t line. Richard, plugged in unit , volts and polarity good, , recommended replacing all melted parts and interface and cntrl, customer is very upset, doesnt want repaires wants his money back, ; ordrng 1 W11421280 (Cover) and 1 W11387723 (Ring) and 1 W11387721 (Driver) and 1 W11401221 (Turntable) and 1 W11126541 (Seal) and 1 W11226997 (Stainless) and 1 W11389838 (Interface) and 1 W11416373 (Cntrl) and 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 04/02/2024
"Found 2 burners inoperable several switches broken, ordering, j13; ordrng 1 W11509597 (Manifold) and 1 W11542585 (Switches)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Inman, SC 29349
Chris
Job Details: 04/02/2024
Customer states unit leaked from rear and damaged floor . During leak customer states imk was over making ice and would not shut off. Unit has huge crack in water line . Unit needs imk and water line. Gave customer a bluebook estimate for repair at $824.66. Will return tomorrow with parts ; ordrng 1 W10583817 (Imk) and 1 W10267701RP (Waterline)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Inman, SC 29349
Chris
Job Details: 04/02/2024
"Customer states unit will not heat, turn off and electric bill has exceeded $600:as of a result . Unit doesnt have 240v from black to red. Unit has 120v black to white and 120v red to white. Customers outlet is the failure and not the home. When dryer is turned on lights dim in room. Cusotmer states landlord has sent electrician out when unit first failed and problem still isnt resolved. Called tech line and spoke with Bruce. Unit works as designed. Customer needs to contact reputable electrician. File number for call is 7738808051"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ2
Near Lyman, SC 29365
Chris
Job Details: 04/02/2024
Customer states unit leaks and shows f9 fault. Customer states unit leaking has leaked into down stairs . Customer called dealer and installed about leak but was told to call manufacturer. Unit has loose/damaged worm gear clamp on disposal creating small leak underneath sink. Installer put damaged worm gear clamp on drain/disposal. Worm gear clamp on drain hose is visibly damaged and non functional. Replaced worm gear clamp customer provided . Before worm gear clamp was found to be non functional there was no gurgling noise from water flowing out unit into disposal. Water now draining. No f8 codes were stored and drip tray is dry. No leaks. No return faults. Unit check is ok .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Taylors, SC 29687
Chris
Job Details: 04/02/2024
Found fill tube not Installed correctly causing small water drip onto fan. Re seated fill tube. Put outer bead of food grade silicone around outer fill tube. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Hendersonville, NC 28739
Brian
Job Details: 04/02/2024
Found f0e2 (over suds) error code. Also found water dispenser and door boot leaking. Found service pointers regarding dispenser stating that it would need to be replaced. Also found door boot torn. Unit completed test cycle. New dispenser (W11524105) and boot (W11314648) needed. ; ordrng 1 W11524105 (Dispenser) and 1 W11314648 (Boot) and 1 U18 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Hendersonville, NC 28791
Brian
Job Details: 04/02/2024
"Found poor airflow. Found vent line kinked. Unkinked and tested and found airflow ok. Explained to customer how the sensor cycles work, and recommended she try using time dry. Also bumped regular setting to high temp. At this time, unit is functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Travelers Rest, SC 29690
Larry M.
Job Details: 04/02/2024
Assisted in replacing tub along with sump and motor assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Greer, SC 29650
Chris
Job Details: 04/02/2024
Unit has locked compressor. Parts and labor are covered for 60 months . Ordeing for repair ; ordrng 1 W11574734 (Compressor) and 1 R600 and 1 Sealedsystemtech and 1 Tap and 1 Drierfilter and 1 W11598434 (Evap) and 1 X20
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Greer, SC 29651
Chris
Job Details: 04/02/2024
Installed new gaskets. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29651
Chris
Job Details: 04/02/2024
Customer states he has changed hoses as of late and unit leaks. Unit has leaks at supply hoses as noted in pictures.hot and cold water are reversed . Advised customer on correct install method and to change hoses. Unit check is ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Salem, SC 29676
Frank
Job Details: 04/02/2024
Replaced control and console tested working ok.. paid in full $824.96.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW05
Near Hendersonville, NC 28792
Brian
Job Details: 04/02/2024
Applied silicone to shims and showed customer how they should work. Customer understood.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Arden, NC 28704
Brian
Job Details: 04/02/2024
"Installed new water valve and still found no water dispensing. Removed wire on valve to check voltage again, and found charring on connection. Contacted tech support and spoke to Aaron. Documented findings and sent pictures to him of damaged wire. He said unit in non repairable at this point and suggested customer contact whirlpool customer service. Customer understood. Gave customer Sr number (7738756872)."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Travelers Rest, SC 29690
Larry M.
Job Details: 04/02/2024
Verified temperature to be at -2 degrees. Checked for fault codes. None found. Reset ice maker by turning breaker off and then back on. Checks o.k
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greenville, SC 29617
Larry M.
Job Details: 04/02/2024
"Checked for fault codes, none found. ran test cycle checks OK."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Greenville, SC 29605
Larry M.
Job Details: 04/02/2024
Replaced dryer kit ran test cycle checks OK.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29301
Sam
Job Details: 04/02/2024
"Installed new latch. Cycled unit through quick wash. Unit locks, fills with water, drains, agitates and spins. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Boiling Springs, SC 29316
Sam
Job Details: 04/02/2024
Customer concern is units door swinging open too fast and water leaking out of door from ice dispenser. Inspected door found units door ok and working as designed. Inspected ice maker and dispenser for ice found ice clumped together causing flap of ice dispenser to stay open and possibly melt. Ice cubes appear to be bridging and too big. Will order pressure reducer and tubing for repair. Also found clear bin cracked in refrigerator side will order bin.; ordrng 1 W10786952 (Pressure reducer) and 1 W10267701RP (Tubing) and 1 W11239961 (Clear bin)
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Piedmont, SC 29673
Matt
Job Details: 04/02/2024
Installed black scoop. Both new chunks were had a gap between control and stainless and one even has a debt. Called jenn air customer care. Customer care is sending console with extra packing. Open when it arrives and upload pictures on service bench.
We serviced a
KITCHENAID MW OVEN COMBO
Model KOCE500ESS09
Near Greenville, SC 29607
Matt
Job Details: 04/02/2024
Replaced controls and oven temperature sensor. Tested operation at bake 350. Checks o.k
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Boiling Springs, SC 29316
Sam
Job Details: 04/02/2024
"Found unit not igniting for bake. Igniter bad. Replaced bake igniter from stock. Cycled units bake. Unit heats, all functions pass.; used 1 W11176454 (Igniter) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Boiling Springs, SC 29316
Sam
Job Details: 04/02/2024
"Customer claimed that units door is swinging open with no resistance. Inspected springs, springs appear weak and door swinging open will order springs and friction sleeves. Will return with inner door,springs and friction sleeves for repair.; ordrng 2 WP8268961 (Friction sleeves)s and 2 WPW10337934 (Spring)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Boiling Springs, SC 29316
Sam
Job Details: 04/02/2024
Installed water valve unit no longer letting water through constantly. Ran quick wash cycle. All components working. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Boiling Springs, SC 29316
Sam
Job Details: 04/02/2024
Installed knobs. Upon further inspection of unit found discoloration and cracks along outside edges of burner tops. Will order burner tops.; ordrng 1 WPW10183368 (2) and 1 WPW10183370 (2) and 1 WPW10183369 (2)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Cowpens, SC 29330
Sam
Job Details: 04/02/2024
Found unit only putting in hot water no cold water. Replaced water valve. Cycled unit through quick wash with cold water and quick wash with hot. Both turned out perfectly with proper water temperature. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Inman, SC 29349
Sam
Job Details: 04/02/2024
Installed parts. Unit no longer has cooktop on and hot indicators when not in use all burners working bake working all functions pass.
We serviced a
KITCHEN AID REFRIGERATOR
Model ET1MTKXK207
Near Mauldin, SC 29662
Carl
Job Details: 04/02/2024
Found ice maker stalling gave customer estimate installed new ice maker cycled unit checks okay
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Simpsonville, SC 29681
Carl
Job Details: 04/02/2024
Check fascia of microwave found no distortion or wrinkles call tech line Ransom Diagnostics found upper interlock switch flexing when closed tech line advised to replace door switches with kit; ordrng 1 W11244494 (Switch kit)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Simpsonville, SC 29681
Carl
Job Details: 04/02/2024
Installed new u powered unit ran set up and still got error code f6e6 and f6e9 called Robert@tech line we went thru a few thins and he is sending this to engineeringand will let me know. Sr. 7738806358; O-emld tckt
We serviced a
JENN AIR RANGE
Model JDRP548WP03
Near Reidville, SC 29375
Carl
Job Details: 04/02/2024
Installed new ui and power supply applyed power unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, SC 29642
Frank
Job Details: 04/02/2024
F2e3. F7e7. Acu error rpm error. Repaired wire harness tested working ok.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Easley, SC 29640
Frank
Job Details: 04/02/2024
Replaced parts.. tested cycle working ok
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Asheville, NC 28804
Brian
Job Details: 04/02/2024
"Found door latch not activating on right side, unless you push on door. Followed steps in tech sheet and found door switch needed. Replaced switch and tested multiple times. At this time all operations ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Clyde, NC 28721
Kari
Job Details: 04/02/2024
"Took quick pics, found unit lights are flashing in the ff and out in freezer. Found freezer light to be the one with the issue. Gave customer est of $290.80 customer agreed. Installed new light. Unit checks ok. Had office run cc for total and email receipt ; used 1 W10695459 (Module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW1
Near Waynesville, NC 28786
Kari
Job Details: 04/02/2024
"Took quick pics, found the latch wasnt in the front panel. Took panel off. Found the latch was chipped on the front piece that slides into front panel. Installed new latch. Unit checks ok; used 1 W11035628 (Latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB07
Near Waynesville, NC 28785
Kari
Job Details: 04/02/2024
"Took quick pics, found fz fan very loud. Tried to dampen with tape, still too noisy need fan for repair. Prescheduled for 4/8 PM; ordrng 1 WP2315549 (Fan fx) and 1 J13 (Job code) and 1 Partinwarehouse"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leicester, NC 28748
Kari
Job Details: 04/02/2024
"Took quick pics, found unit doa, pulled unit out and found the outlet was melted through the right side and the cord is melted into the outlet. Turned breaker off and took back off found all loads have good resistance and all of the harness is properly plugged in. Customer needs to change power cord and outlet."
We serviced a
N/A N/A
Model n/a
Near Asheville, NC 28804
Kari
Job Details: 04/02/2024
Unit is a Frigidaire
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Asheville, NC 28804
Kari
Job Details: 04/02/2024
"Took quick pics, found imk showing E2 lost home position error. Found when I ran it in test 57 it just kept spinning and then eventually just stopped without filling. Installed new icemaker. And now it cycles and fills. Found also the fz door not closing properly. There is frost all over the right side of the fz and gasket. Need brackets for complete repair. I did not move unit. ; ordrng 1 W11668672 (Bracket kit) and 1 Thereshouldbetwobracketsinbox and 1 L14 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Taylors, SC 29687
Matt
Job Details: 04/02/2024
Customer had no ice in ice container. Put unit in diagnostics and found no error code for ice maker. Ran ice maker through test 57 and it passed. Put unut in test 45 water fill test and water did not flow to ice maker. Valve is energized. All l.e.dlites are dim. Freezer floor is also filling up with water and freezing into a sheet of ice from p-trap drain blockage. Found 120 volts to the fill tube heater in test 19.Ice maker still does not fill. Will need valve. Gave customer blue book estimate to replace p trap and fill valve 480.00 customer approved and is paying half today 240.00 and the other 240.00 when parts are installed.; ordrng 1 N15jobcode (N15 job code) and 1 WPW10341329 (Valve) and 1 W11661573 (P trap kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lyman, SC 29365
Sam
Job Details: 04/01/2024
Found units pump and motor dead not doing anything not cleaning dishes. Found f4e3 error code also found f7e1 error code for no heat. All connections secured nothing loose. Will order parts.; ordrng 1 W11087226 (Control) and 1 W10518394 (Heater) and 1 W11025157 (Pump and motor)
We serviced a
JENN AIR DISHWASHER
Model JDB8200AWS3
Near Greenville, SC 29607
Carl
Job Details: 04/01/2024
Ran diagnostics found bad relay on control and heater comes on automatically had to remove power from unit gave est. Customer is buying a new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Greenville, SC 29615
Chris
Job Details: 04/01/2024
Installed new fan. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Greer, SC 29650
Matt
Job Details: 04/01/2024
Customer stated dispenser does not open or dispense jet dry.Put unit in diagnostics and found error Fae1 dispenser error. Ran auto test with dispenser door closed.Door did not open. Found connection was loose at dispenser solonoid. Tightened connection and re tested. Now door opens. Jet dry dispenser also had not been programmed. Programmed dispenser. Checks o.k
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Simpsonville, SC 29680
Carl
Job Details: 04/01/2024
Found bad relay on control and bad resistorin the harness j13; ordrng 1 W11437791 (Harness) and 1 W11625654 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Westminster, SC 29693
Frank
Job Details: 04/01/2024
Valve sticking open filling machine.. replaced tested working okj
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Anderson, SC 29625
Jerry D.
Job Details: 04/01/2024
"Installed door , chks ok"