We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Old Fort, NC 28762
Kari
Job Details:
08/09/2024
"Took quick pics, found icemaker not cycling, tried to force a cycle and it just hums but doesnt move. Installed new imk, cycled and filled unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Black Mountain, NC 28711
Kari
Job Details:
08/09/2024
"Took quick pics found unit would make a gurgling noise when running and you can hear most of it from the back right corner where the lines come into the evaporator. Put extra permagum over cap tubes to dampen noise, also found wheel not screwed into right front corner, secured wheel housing with screws to cabinet and leveled unit. Also found unit is 32 degrees in ff section, it is warm and humid in kitchen advised customer to see if she could cool it down in the room so the fridge would run less time and I also turned fz shutter to max to have less air move into fridge compartment to even out temps and prevent freezing Unit checks ok; used 1 212643 (Permagum) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Black Mountain, NC 28711
Kari
Job Details:
08/09/2024
"Took quick pics, found unit dripping from dispenser found the water doesnt drip but its coming from ice door. Found the separator door not closing all the way. Put a bit of foam on ice door to close the gap for the time being need separator for repair. ; ordrng 1 W11678832 (Separater) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Lyman, SC 29365
Sam
Job Details:
08/08/2024
"Found unit not heating. Checked voltage at wall voltage is good 240 volts. Found loose connection at heater causing unit to not heat. Checked continuity of fuses, thermostat and heater all check ok. Re seated connection to heater properly. Cycled unit through timed dry. Unit heats and tumbles. All functions pass."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Boiling Springs, SC 29316
Sam
Job Details:
08/08/2024
"When putting unit into drain and spin unit makes loud squealing noise. Splutch, motor and belt are brand new from previous visit only part left to cause squealing noise is gearcase. Will order gearcase and return for repair.; ordrng 1 W11449840 (Gearcase) and 1 W11513244 (Inner basket)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Boiling Springs, SC 29316
Sam
Job Details:
08/08/2024
Found unit not starting. Checked for error codes found over suds error code. Checked pressure tube found pressure tube blocked from soap hardening in tube causing unit to not start. Removed soap blockage in tube. Cycled unit through quick wash unit starting and filling with water. All functions pass.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model wtw8127lc1
Near Easley, SC 29640
Carl
Job Details:
08/08/2024
Found tub damaged will order n15; ordrng 1 W11219115 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Anderson, SC 29621
Jerry D.
Job Details:
08/08/2024
"Installed listed parts plugged in unit, cycled test rc fan motor running now interface ok, reassembled rc evaporator during reassemby. fan motor quite again removed cover then fan started again , wire harness bad , TLine, joe, not repairable, 7739669968"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Easley, SC 29640
Larry M.
Job Details:
08/08/2024
Found ice maker operating but ice being clogged up. Unclogged icemaker. Educated customer on how to unclog icemaker. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Westminster, SC 29693
Frank
Job Details:
08/08/2024
Replaced diffuser and EVAP fan. Ran diagnostics all working ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Anderson, SC 29621
Jerry D.
Job Details:
08/08/2024
"Found valve inoperable, installed valves sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Greenville, SC 29601
Chris
Job Details:
08/08/2024
Different problem than last visit . Unit makes no ice. Freezer temp is at -1. Imk will not jump out. Subtracted svc fee . Gave customer a bluebook estimate for repair at $448.13.. installed imk. Unit jumps out and fills . Unit check is ok .; used 1 W10882923 (Imk) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Pendleton, SC 29670
Frank
Job Details:
08/08/2024
3degrees in fc. Replaced ice maker. Tested harvesting and filling with water
We serviced a
WHIRLPOOL WASHER
Model MWV4505MW1
Near Easley, SC 29640
Carl
Job Details:
08/08/2024
Ran diagnostics bad acu; ordrng 1 W11626074 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Starr, SC 29684
Jerry D.
Job Details:
08/08/2024
"Temps 36@1, Imk motor code, installed imk sent preid, cycled unit through test and imk fill ok"
We serviced a
WHIRLPOOL MW OVEN COMBO
Model KOCE500ESS11
Near Brevard, NC 28712
Brian
Job Details:
08/08/2024
"Installed temp sensor, control panel and oven appliance manager (on side) tested microwave and oven. Found all operations ok at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Hendersonville, NC 28739
Brian
Job Details:
08/08/2024
Found fresh food door not closing or sealing properly. Inspected and found door itself rubbing on hinges and cabinet. New Lower door hinge (W11399415) fresh food top hinge (W11505710) rh door (LW10912366) cam (W11397972) name plate (W11223753) and thimble (WP2182181) needed. ; ordrng 1 W11399415 (Lower hinge) and 1 W11505710 (Fresh food top hinge) and 1 LW10912366 (RH door) and 1 W11397972 (Cam) and 1 W11223753 (Name plate) and 1 WP2182181 (Thimble) and 1 L14 (Job code)
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW2430IL03
Near Zirconia, NC 28790
Brian
Job Details:
08/08/2024
"Found f2e1 (stuck key). Turned unit off at breaker for 5 min. Turned unit back on and error was gone. This is an indication that there could be an issue with the controls. I found controls have a 5 year manufacturer warranty, according to entitlement. Quoted customer 339.95 to replace Console (W11449292) control (W11448962) control (WPW10260060). Customer wished to proceed with repairs. Collected total.; ordrng 1 W11449292 (Console) and 1 W11448962 (Control) and 1 WPW10260060 (Appliance manager) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fair Play, SC 29643
Frank
Job Details:
08/08/2024
45 degrees in rc. 13 in fc. Checked wattage.. changed setting defrost mode to 8 hr..
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Spartanburg, SC 29307
Sam
Job Details:
08/08/2024
Found units adjusters cracked on rack for dishwasher. Replaced adjusters from pre ID. Rolled rack in and out multiple times. Rack staying on rails and working properly. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Flat Rock, NC 28731
Brian
Job Details:
08/08/2024
"Found fresh food door stopper not on the correct side. Corrected stopper. Also found fresh food door gasket not sealing properly on the left side, allowing moisture to condense on ceiling of fresh food section. Used blow dryer and adjusted gasket. At this time all doors are sealing properly. All operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hendersonville, NC 28739
Brian
Job Details:
08/08/2024
"Installed new main control, ui and fresh food damper. Tested unit in diagnostics and found all operations ok. Tested ice maker and found it ok. Good frost pattern forming and all fans working. At this time all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hendersonville, NC 28791
Brian
Job Details:
08/08/2024
Found freezer fan running loudly. Replaced fan (WP2315549) and found same issue. Informed customer that this type of fan just runs loudly. Unit is functioning as designed. All operations ok with no leaks detected.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Easley, SC 29640
Carl
Job Details:
08/08/2024
Ran diagnostics and found lose connection at the hi limit cycled unit for 2 or 3 timed cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Canton, NC 28716
Kari
Job Details:
08/08/2024
"Took quick pics, found units valve will drip continuously into tub at the end of cycle, also found the flow from the hot is barely coming out. Found the hot and cold hoses were reversed, corrected hose position to be corresponding to the correct temp tap. Installed new valve unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Easley, SC 29642
Carl
Job Details:
08/08/2024
Tried to cycle unit with jumper will not start ck voltage unit has it l14 ; ordrng 1 WPW10300022 (Imk) and 1 WPW10179146 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Maggie Valley, NC 28751
Kari
Job Details:
08/08/2024
"Nate @techline 7739668783Took quick pics, found unit working normally today. But was having a DCV drop. Customer changed the filter and that has seemed to correct power issue, called techline, spoke with Nate. He said more than likely the issue is coming from freezer fan having intermittent failure and the filter is not related. Customer would like for me to change ui, need parts for repair. ; ordrng 1 W11661931 (Evap fan) and 1 W11642011 (Ui) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Maggie Valley, NC 28751
Kari
Job Details:
08/08/2024
Installed parts unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXY00
Near Easley, SC 29642
Larry M.
Job Details:
08/08/2024
Refrigerator temperature 37Freezer temperature 0Checked resistance in thermistors. Will order thermistors; ordrng 1 W10316760 (Refrigerator thermistor) and 1 W10316760 (Freezer thermistor) and 1 WPW10235488 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Iva, SC 29655
Jerry D.
Job Details:
08/08/2024
"Frost in frez, Top of frez door not sealing, door to low, shimmed door with 2 shims 489467 from truck stock cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Greenwood, SC 29646
Jerry D.
Job Details:
08/08/2024
"Refrigerator door damaged, ordering, j13; ordrng 1 W11258450 (Door fresh) and 1 W10884773 (Badge)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Abbeville, SC 29620
Jerry D.
Job Details:
08/08/2024
"Water fill pressure sensor code, drain pump runs intermittently, wire bad, hose ok, ordering, j13; ordrng 1 W11335100 (Harness) and 1 W11491430 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Candler, NC 28715
Kari
Job Details:
08/08/2024
"Took quick pics, found unit had a gap on left side of door where the gasket meets the cabinet. Took doors off and added a washer under the ff door due to it sagging, put rtv silicone around ff cabinet. Reinstalled doors and pulled gasket with heat gun until everything laid flat against cabinet. Unit checks ok, I did not move unit ; used 1 WP489467 (Washer), and 1 WP482338 (RTV) from stock"
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRS571CIHV01
Near Easley, SC 29642
Larry M.
Job Details:
08/08/2024
Found freezer door warped. Quoted customer $1575 to replace freezer door. Customer declined.
We serviced a
JENN AIR RANGE
Model JDRP548HL
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/08/2024
Found control with open contacts and burner not working. Quoted customer $1296 to replace control boards and burner. Customer declined ; snapped 2 QuickPics
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Abbeville, SC 29620
Jerry D.
Job Details:
08/08/2024
No response to vmails and texts
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Chesnee, SC 29323
Sam
Job Details:
08/08/2024
Customer stated when unit started draining it would not stop draining. Ran unit through diagnostics found unit has error codes for miscommunication between control and user interface. ; ordrng 1 W10838672 (User interface) and 1 W10812418 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Weaverville, NC 28787
Kari
Job Details:
08/07/2024
"Took quick pics, found unit not coming on and no power to control. Took kickplate off and found terminal block was blown up, the white wire was very loose and carried everything. Installed new harness and reinstalled power cord and made sure everything was very tight. Ran unit through diagnostics cycle, unit checks ok; used 1 W11662347 (Harness) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Greer, SC 29650
Sam
Job Details:
08/07/2024
Found units normal cycle button not working. Customer had same issue before and user interface was replaced. Will order user interface again and also control seeing as there is no other parts associated with issue. Will return for repair when parts are available to me.; ordrng 1 W11622500 (Console) and 1 W11690158 (Console harness) and 1 W11629914 (Control)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spartanburg, SC 29306
Sam
Job Details:
08/07/2024
Found unit with f9e1 error code. Found units drain pump not operating. Will order drain pump for repair. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Taylors, SC 29687
Chris
Job Details:
08/07/2024
"Advised customer last visit nothing can be done about smell or odors coming from dryer. Unit was completely disassembled in last visit to show customer that there is nothing a dryer can do to make foul odors come from dryer. Called trade care and spoke with Rita. Rita advised no authorization will be covered for 2nd use and care trip , customer is responsible for payment . File number 7739540618. Called tech line and spoke with Jonathan . Jonathan advised that a dryer in no way shape or form can cause customers clothes to smell the way customer describes . Customer describes various odors . No burning or oxidation in unit. No fault of unit. File number for call is 7739661732"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Greer, SC 29651
Chris
Job Details:
08/07/2024
"Unit has broken lid and lock. Replaced parts. Unit check is ok ; used 1 W10810403 (Lock), and 1 W11259006 (Lid) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29617
Larry M.
Job Details:
08/07/2024
Replaced main control. Ran test cycle. Ensured proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS11
Near Greenville, SC 29611
Larry M.
Job Details:
08/07/2024
Replaced muillin. Educated customer on how to use humidity control. Checks o.k
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Anderson, SC 29625
Frank
Job Details:
08/07/2024
Sr7739630923. Called safety.. needs transformer wires burnt. Mag pulling too many amps need magnetron.. replacing capacitor and diode.. wp not going ahead with repair. Will be in touch with customer for exchange..
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Greer, SC 29651
Chris
Job Details:
08/07/2024
Found door cam broken causing door to not close properly. Replaced from stock. Unit check is ok . New authorization is m1bxbg1nl1.5; used 1 w11661926 (Cam) from stock
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Pendleton, SC 29670
Frank
Job Details:
08/07/2024
Customer experienced when opening door and steam comes up UI causing error.. Heated unit calibrated both ovens.. temps off a little brought temp calibration up 10 degrees.. if problem persists replace :console.
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Spartanburg, SC 29302
Sam
Job Details:
08/07/2024
Installed burner. Cycled all of units burners. All burners working properly. All functions pass. Collected entire estimate in previous visit. Customer is paid up. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Anderson, SC 29624
Jerry D.
Job Details:
08/07/2024
"Plugged in unit, evaperator fan not running, found pin pushed part way out of connector at fan motor, reinstalled pin chkd all connections, fan running unit chks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Seneca, SC 29678
Frank
Job Details:
08/07/2024
Found a little water in bottom tray.. 9-2. Drain motor problem 8-4. Float switch open.. found over abundance of suds in unit.. cleaned out tested cycle found no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Seneca, SC 29678
Frank
Job Details:
08/07/2024
In line Fuse on wire harness open.. by passed tested unit.. drain pump inoperable need to replace.. ; ordrng 1 W11677715 (Wire harness) and 1 Jobcodel14 (Job code l14) and 1 W11462456 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGS8800PZ0
Near Simpsonville, SC 29681
Carl
Job Details:
08/07/2024
Installed new temp probe cycled unit to 350 unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Seneca, SC 29678
Frank
Job Details:
08/07/2024
"Wire broke by drain pump.. had harness in truck replaced tested not working sense light blinks.. called Techline said to replace shifter and board.. replaced actuator tested working ok.. Sr 7739659342; used 1 W11643701 (Wire harness), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW
Near Simpsonville, SC 29681
Carl
Job Details:
08/07/2024
Found voltage to motor winding open l14; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greenville, SC 29611
Larry M.
Job Details:
08/07/2024
Installed main control. Ran test cycle. Checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/07/2024
Replaced icemaker. Cycled icemaker. Checks ok.
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Greer, SC 29650
Chris
Job Details:
08/07/2024
Installed new parts. Unit check is ok . New authorization is j1bx5e0npl2
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Anderson, SC 29625
Frank
Job Details:
08/07/2024
Replaced vent assembly tested. Unit working ok.. need to run full cycle to see if vent doesn't leak.. set control as per pointer..
We serviced a
WHIRLPOOL RANGE
Model RF262LXSB1
Near Anderson, SC 29626
Jerry D.
Job Details:
08/07/2024
"F1 code, controller inoperable, ordering, j13; ordrng 1 8273902 (Sensor) and 1 W10114371 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Anderson, SC 29626
Jerry D.
Job Details:
08/07/2024
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Simpsonville, SC 29681
Carl
Job Details:
08/07/2024
Found heater and thermal open installed new heater and thermal advised customer about vent and hose
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS2
Near Simpsonville, SC 29681
Carl
Job Details:
08/07/2024
Installed new inner door panel and console front panel is wrong color ; ordrng 1 W11416372 (Black ss panel)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Simpsonville, SC 29681
Carl
Job Details:
08/07/2024
Found auger drive dropped Will collect on return; ordrng 1 W11228132 (Auger drive)
We serviced a
KITCHENAID RANGE
Model KFED500ESS06
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/07/2024
Found left front burner not engaging when it was turned on. Will order burner and main control ; ordrng 1 W11101459 (Left front burner) and 1 W11594150 (Main control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Anderson, SC 29625
Jerry D.
Job Details:
08/07/2024
"Found suspension broken, installed suspension kit sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Marshall, NC 28753
Kari
Job Details:
08/07/2024
"Took quick pics, found upper rack hard to roll in, found right adjuster wheel loose and will come slightly out of rail when weight is on rack. Installed new right side adjuster, upper rack now slides smoothly. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Asheville, NC 28803
Brian
Job Details:
08/07/2024
Test cycled ice maker and found it stopping halfway through cycle. Inspected and found broken wires at bottom of door. New Freezer door (W11465903) and ice maker (W10873791) needed. Quoted customer 1401.97 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Inman, SC 29349
Sam
Job Details:
08/07/2024
Found unit not washing dishes. Found units pump and motor not operating after filling with water. Checked connections to pump underneath unit. Found loose connection to pump. Fixed loose connection. Cycled unit through diagnostics cycle. All components operating. Unit recirculating water again. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Spartanburg, SC 29303
Sam
Job Details:
08/07/2024
Customer claimed unit isnt cooling. Re checked units cooling. All pressures and readings check ok. Frost pattern looks good after 20 minutes. No leaks found on unit. Compressor operating and sounds normal. All functions pass.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97ES0ES00
Near Fountain Inn, SC 29644
Carl
Job Details:
08/07/2024
Found tip of mag tube at the bottom of the wave guide q16; ordrng 1 W11346197 (Mag tube) and 1 Q16 (Labor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Asheville, NC 28803
Brian
Job Details:
08/07/2024
Tested unit. Found compressor coming on but zero frost pattern. Sealed system repairs needed.Evaporator (WPW10239732) evaporator (WPW10643261) compressor (W10779331) dye dryer (WPW10143759) 3 way valve (W11590197) R134a. Quoted customer 3117.90 to complete repairs. Customer does not wish to proceed with repairs at this time. Collected 150 for service call.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Fletcher, NC 28732
Brian
Job Details:
08/07/2024
"Found f6e3 (communication error). Tested unit in diagnostic and found loud and scratching. Inspected and found rotor has come screw not tight, causing unit to no shift properly. Replaced Slider (W10734521). Calibrated and tested unit, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lake Lure, NC 28746
Brian
Job Details:
08/07/2024
"Door code 4149. Found unit unplugged and door locked, when I arrived. Plugged unit in and found no response from user interface, unit getting proper voltage. Dryer is stacked on unit. Cannot remove dryer with cart, due to limited space in bathroom. Informed customer that she would have to have dryer pulled off unit while we are out here diagnosing, or we would have to bring a second technician to help remove, which would be 300 dollars. The model and serial umber on ticket are incorrect, and because I cannot open door, I cant look up parts. The issue appears to be with the control and user interface, but I cant know for sure, without access to unit. Customer understood and doesnt wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Lake Lure, NC 28746
Brian
Job Details:
08/07/2024
"Water turned off when I arrived. Found water damage to floor behind unit (quick pic) and ceiling downstairs under unit. Turned water on and inspected valve, and water lines while filling ice maker and water dispenser. Can find no dripping or leaking from water lines. All connections are tight. There appears to be an issue with the plumbing within wall, because I cannot find a leak from unit at this time. Quoted customer 522.83 to replace Valve (W10865826) water tube (W11209890), if they wish to, just in case there is an issue with unit that we cant recreate. Because we cannot recreate issue while Im in the home, we cant know for certain. Turned water back off to unit. Customer did not wish to proceed with repairs at this time. Collected 150 for service call"
We serviced a
KITCHEN AID REFIRGERATOR
Model KRFF577KBS02
Near Hendersonville, NC 28791
Brian
Job Details:
08/07/2024
"Found both fresh food doors hitting counter tops to the right and left of fridge. Counters are concave towards fridge live a v (sd-quick pic) informed customer that doors are operating as designed, but unit isnt designed to fit in a spot like this. Explained the pivot point on fridge doors is a design feature, to prevent doors from closing on you as you are in fridge. At this time, unit is functioning as designed. All operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Hendersonville, NC 28792
Brian
Job Details:
08/07/2024
"Installed ice maker, inlet valve and fill tube. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Mars Hill, NC 28754
Kari
Job Details:
08/07/2024
"Took quick pics, found unit dripping condensation from vertical mullion rail onto freezer gasket and the floor. House is about 70 degrees. Found unit showing 12DCV to mullion rail and 28 ohms. Turned heater on 100% in test 34. Moved fz door up slightly to meet horizontal mullion better. Unit checks ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Mars Hill, NC 28754
Kari
Job Details:
08/07/2024
"Installed parts ran unit on normal cycle, unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Weaverville, NC 28787
Kari
Job Details:
08/07/2024
"Took quick pics, found unit ff door gasket not sealing fully. Sealed cabinet to liner with rtv silicone, found when I took ff door off, the bottom washer was missing a piece causing door to sag. Installed new washer and reinstalled doors, pulled gaskets with heat gun and taped door closed. Told customer to leave taped for a few hours to let gasket form to new position unit checks ok ; used 1 WP489467 (Washer), and 1 WP482338 (Rtv) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Anderson, SC 29621
Jerry D.
Job Details:
08/07/2024
"Found unit leaning forward , leveled unit , water coming under door also seal is loose at bottom left , glued seal in with. Sealant w10841140 from truck stock, cycled unit through test and no leaks found unit checks ok ; used 1 W10841140 (Sealent) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Anderson, SC 29624
Jerry D.
Job Details:
08/07/2024
Installed listed parts cycled through test and all functions are working properly
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/07/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Asheville, NC 28804
Kari
Job Details:
08/07/2024
"Took quick pics, found a burning odor coming from drum when unit is heating. Unplugged unit and took front panel off and removed drum. Found bottom of unit covered in lint and lint in the flame tunnel. Cleared out all debris by hand at first and then vacuumed out the rest. Took exhaust duct off back of dryer and emptied out what was in the duct tube. I advised customer to clean the lint screen as well due to having a small bit of built up on screen. Put everything back together and ran on high on timed dry and after about 5-10 minutes opened the door and the burning smell is no longer present. Called safety team and spoke with Lucretia and she documented findings under SR# 7739636126. Since no parts replaced customer only responsible for labor of $129.99 and will contact the office to complete payment. Unit checks ok."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Greenville, SC 29615
Chris
Job Details:
08/07/2024
Upper oven doesnt heat in bake or broil. Unit has f1 and f6 faults. Ordeing for repair ; ordrng 1 2man and 1 Q16 and 1 Walldolly and 1 W11399172 (Console) and 2 W11294388 (Control)s and 1 W11294389 (Control) and 1 W11248652 (Blower) and 1 WP4449751 (Fuse)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Campobello, SC 29322
Chris
Job Details:
08/07/2024
"Customer states ice clumps in ice bin . Ice bin specifically in refrigerator door and mullion has condensation. Bin can be easily removed. Not froze over . Ice box ducts in door are clear and lower has suction . Duct gasket in door are as designed . No ice forming on fill tube or in imk area in door.no Splashing during fill . In door gasket is ok . Imk door gasket ok . Unit passes step 120. Customer states he only empties bin when clumping occurs. All checks made per service pointer video. Called tech line and spoke with Chris . Step 55,56,97,96 ,63,64,65,66. Door catches close on their own. Customers temp settings are 40 and 4. Mullion has 12volts dc . Tuned mullion on 100% in test 85. Chris states all checks are ok and unit works as designed. File number is 7739656797. New labor authorization is k1bx5c0npl2"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greenville, SC 29609
Larry M.
Job Details:
08/07/2024
Found inner basket out of balance. Will need inner tub out of balance. Will need inner tub and suspension. Quoted blue book quote of $901. Customer declined.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Chesnee, SC 29323
Sam
Job Details:
08/07/2024
Found unit with f7e1 error code for wash motor failure. Checked connections. Connections secured. When trying to operated wash motor. All unit does is buzz and not recirculating. Will order pump and motor for repair.; ordrng 1 W11416363 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hendersonville, NC 28739
Brian
Job Details:
08/06/2024
Found foam in hinge. Removed and tested. Found all operations ok at this time with no leaks detected.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Pauline, SC 29374
Sam
Job Details:
08/06/2024
Found units lid not locking. Unit not starting. Found strike to unit cracked not allowing unit to start. Replaced strike from pre id. Cycled unit through diagnostics and quick wash. All components working. All functions pass.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Inman, SC 29349
Sam
Job Details:
08/06/2024
Found unit not heating. Unit getting 240 volts. Found no resistance on thermostat and thermal cut off. Replaced thermal cut off and thermostat from stock. Cycled unit through timed dry for 10 minutes. Unit heats and tumbles. All functions pass.; used 1 279816 (Thermal kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Greenville, SC 29615
Chris
Job Details:
08/06/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Replaced spark module. Tested operation. Checks o.k
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Part was not ok. Will need to reorder. ; ordrng 1 WP8563663 (Top)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Found temperature fluctuating. Checked control settings and adjusted to recommended settings. Will order main control. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546690 (Control box)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Replaced harness and spark module. Could not get right burner to ignite.; ordrng 1 W11557816 (Orfice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
08/06/2024
"Temps 37@1, Imk broken, ordering, j13; ordrng 1 W10558423 (Imk)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canton, NC 28716
Kari
Job Details:
08/06/2024
Installed parts unit checks ok
We serviced a
AMANA REFIRGERATOR
Model ABD2233DES
Near Greenville, SC 29607
Chris
Job Details:
08/06/2024
Unit need control and overlay cover. Unit not cooling. Called 3rd party team and spoke with Amanda . Unit is unrepairable. Close call out. File number for call is 7739621628
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Seneca, SC 29678
Frank
Job Details:
08/06/2024
Leveled unit rollers ok.. no issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pendleton, SC 29670
Frank
Job Details:
08/06/2024
Replaced fan and diffuser.. tested in mode 3. Working and no noise