Service History 71 - Authorized Service Inc

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS00

Near Taylors, South Carolina 29687

Chris

Job Details: 05/05/2025

"New imk is bad, unit rotates in step 120 but gets hung half way through returning to home position. Ordering for repair ; ordrng 1 W10908391 (Imk)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS05

Near Inman, South Carolina 29349

Sam

Job Details: 05/05/2025

Unit freezing food. Refrigerator set at 42 but is 35 degrees. Units fans damper and all cooling systems working. Thermistor out of range or control faulty. Will order new control and thermistor for repair. ; ordrng 1 WPW10675033 (Control) and 1 W10316760 (Thermistor) and 1 L14 (L14)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Moore, South Carolina 29369

Matt

Job Details: 05/05/2025

Found hinges clicking and causing door to hop when closing. Well order new hinges.; ordrng 1 WPW10299224 (Door hinge) and 1 WPW10299227 (Hinge) and 1 J13jobcode (J13 job code) and 1 Anytech (Any tech)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Moore, South Carolina 29369

Matt

Job Details: 05/05/2025

Found right front burner will not lite. Realigned ignitor. Now burner operates properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Mauldin, South Carolina 29662

Nathan

Job Details: 05/05/2025

Replaced ice maker and cycled to test. First new ice maker has a damaged plug terminal. Replaced with another new ice maker from warehouse and tested. Filled up with water Everythings performing as designed. Need to come back out to replace bale arm when we receive part. Will charge card remaining $232.87 when we install bale arm when in. Let homeowner know to throw away first 16 ice cubes because of new mold. ; ordrng 1 W11342242 (Shut-off arm) and 1 C1laborcode (C1 labor code)

We serviced a

JENN AIR RANGE

Model JES9750CAS01

Near Duncan, South Carolina 29334

Matt

Job Details: 05/05/2025

Found right front switch does not cycle. Gave customer blue book estimate 432.00 Customer approved. Customer paying half today $216 and $216 when switch is installed.; ordrng 1 Wp74011489 (Switch right front) and 1 F12jobcode (F12 job code)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HW09

Near Anderson, South Carolina 29621

Frank

Job Details: 05/02/2025

Customer says it's popping. Tested water several times.. no unusual noises.. instructed customer to video problem...

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Inman, South Carolina 29349

Chris

Job Details: 05/02/2025

Customer states unit drips from dispenser. Unit has had valve replaced.ordering pressure reducer and hex water line . ; ordrng 1 Pressurereducer and 2 Hexwaterlines

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGHF2360PF0

Near Greenville, South Carolina 29615

Nathan

Job Details: 05/02/2025

Quoted $436.69 to replace open defrost thermistor. Defrost thermistor is physically open loosing contact to stop defrosting functions. Replaced defrost thermostat and everythings working as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Greenville, South Carolina 29601

Nathan

Job Details: 05/02/2025

Replaced gasket and tried washers on door to raise up so its even with other adjacent door. Washers I brought with were too small. Not a functional issue that affect operation so Whirlpool not covering that part of the service. Everythings as designed now.

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Greer, South Carolina 29651

Chris

Job Details: 05/02/2025

Found regulator unplugged. Re seated connection. Unit check is ok

We serviced a

JENN-AIR VENT HOOD

Model JXW8536HS1

Near Greenville, South Carolina 29601

Nathan

Job Details: 05/02/2025

Replaced LED light panel. Cleaned grease from filters and filter housing. Everythings as designed now and no lights hanging anymore.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Anderson, South Carolina 29626

Frank

Job Details: 05/02/2025

Customer instruction o. 2 step behavior in control.. tested quick cycle all functions working properly

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Greenville, South Carolina 29605

Carl

Job Details: 05/02/2025

Installed new cover and filter receiver ck drain clear cycled unit. On Cks ok; O-emld tckt

We serviced a

KITCHEN AID RANGE

Model KSDB900ESS4

Near Greenville, South Carolina 29605

Carl

Job Details: 05/02/2025

Installed new convection fan motor cycled unit to350 unit ck ok

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Simpsonville, South Carolina 29680

Carl

Job Details: 05/02/2025

Installed new door switch cycled unit to ck operation unit ck ok

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/02/2025

Installed new struts ran diagnostics and a test cycle to check operation unit ckok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/02/2025

"Installed new harness,thermistor and heater unit ck ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pelzer, South Carolina 29669

Jerry D.

Job Details: 05/02/2025

"Splutch bad installed splutch from truck stock,also leveled unitand advised customer about water"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 05/02/2025

"Single valve on back of unit inoperable, installed valve from truck stock, cycled unit through test and no leaks found unit chks ok, charge cc 336.00"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 05/02/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Moore, South Carolina 29369

Sam

Job Details: 05/02/2025

Found buttons on right side of control not operational. Checked connections. All connections secure. Replaced control from pre ID. Cycled power and all buttons/functions. All components working. All buttons responding. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Fairview, North Carolina 28730

Kari

Job Details: 05/02/2025

Installed parts pulled vac filled with R600a unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Taylors, South Carolina 29687

Chris

Job Details: 05/02/2025

"Unit has cooling failure, part unavailable. Called 3rd party team and spoke with Laquita. Unit unrepairable. File number for call is 7741432379"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near Spartanburg, South Carolina 29301

Sam

Job Details: 05/02/2025

Unit leaking water. Found units water valve and water line leaking water at connection. Replaced water valve and water line using icemaker kit from pre ID. Cycled icemaker. Units icemaker filled with water. No leaking anywhere. All functions pass.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX335HPS00

Near Spartanburg, South Carolina 29302

Matt

Job Details: 05/02/2025

Replaced circulation pump. Brushed off condenser dust. Started unit through a cycle. Water folks slower than it should. Removed filter and now water flows properly. Advised customer to replace the filter when possible. Watched unit through a cycle. Unit made a full slab of ice and released it on to the cutting grid. All functions pass. Did not move unit to do this repair.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 05/02/2025

"Installed listed parts cycled unit through test and no leaks found , fill is good, unit checks ok , charge cc. 298.00"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGEW3045KBA

Near Fountain Inn, South Carolina 29644

Jerry D.

Job Details: 05/02/2025

"Found loose connector at junction box, installed a new connector, reassembled unit, cycled unit through a test and then a bake cycle, unit chks ok, Chk, 1951, 189.00"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHB06

Near Asheville, North Carolina 28805

Brian

Job Details: 05/02/2025

"Installed all parts ordered. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Spartanburg, South Carolina 29316

Sam

Job Details: 05/02/2025

Found units icemaker constantly rotating and never stopping to dispense water and freeze for ice. Unit will need new icemaker. Will order icemaker for repair. ; ordrng 1 WPW10300022 (Icemaker) and 1 W11580030 (Harness) and 1 L14 (L14)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Greenville, South Carolina 29605

Nathan

Job Details: 05/02/2025

Replaced control. Everythings as designed now.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Greenville, South Carolina 29605

Nathan

Job Details: 05/02/2025

Tub is attached correctly and shocks are good and only bounce once. Calibrated and tested after leveling. Also tested on spin cycle. Everythings performing as designed now. Spins out normally. Only other variable is clothing not being balanced. If it spins fine without clothing the only other thing it can be is out of balance and wrong item clothing. Let homeowner know to read owners manuals in cycles sections so she knows what type of clothing is for each cycle. Everythings performing as designed now.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Taylors, South Carolina 29687

Chris

Job Details: 05/02/2025

Installed new parts. Unit check is ok . No leaks . New authorization is m1e0rn0nl1.5

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Asheville, North Carolina 28801

Brian

Job Details: 05/02/2025

"Installed new start switch. Tested and found unit now staying on. At this time, all operations ok."

We serviced a

WHIRLPOOL M/W OTR

Model WMH78519LZ00

Near Greenville, South Carolina 29611

Larry M.

Job Details: 05/02/2025

Contacted customer. Customer stated they had an emergency with their animals and would like to reschedule. ;

We serviced a

WHIRLPOOL DISHWASHER

Model WDT975SAHZ

Near Greenville, South Carolina 29617

Larry M.

Job Details: 05/02/2025

Replaced adjusters. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Greenville, South Carolina 29617

Larry M.

Job Details: 05/02/2025

Replaced drain pump. Ran test cycle. All functions pass. Customer paid $325 by check. ; used 1 Wpw10605427 (Drain pump) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 05/02/2025

Installed pump and harness. Cycled unit through quick overview cycle. Unit performed all actions. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Spartanburg, South Carolina 29301

Matt

Job Details: 05/02/2025

"Put unit in test 4. Recovered refrigerant. Replaced compressor, diet filter, control, inverter and lite kit. Pressure tested unit. Unit held pressure. Pulled a vacuum and weighed in 5.5 ounces of 134a. All functions pass"

We serviced a

KITCHEN AID REFRIGERATOR

Model KFXS25RYMS2

Near Greer, South Carolina 29651

Carl

Job Details: 05/02/2025

Installed new pad cycled dispenser several times to ensure proper operation unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Westminster, South Carolina 29693

Frank

Job Details: 05/02/2025

Put bolts in casters leveled unit all checking okay

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Taylors, South Carolina 29687

Chris

Job Details: 05/02/2025

Installed new parts. Unit check is ok . No leaks . New authorization is m1e0rp1nl1.5

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Walhalla, South Carolina 29691

Frank

Job Details: 05/02/2025

Replaced listed Parts tested cycle unit running as intended

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Pendleton, South Carolina 29670

Frank

Job Details: 05/02/2025

Found customer put in dish soap sudsing up too much. Washed unit out with vineger.. not leaking.

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 05/02/2025

Installed control. Tested reheat option with food customer provided. Unit sensed and reheated food to proper temperatures within 2-3 minutes. Unit appears to be sensing and reheating correctly at time of repair. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Moore, South Carolina 29369

Sam

Job Details: 05/02/2025

Found unit not doing anything. Completely dead. Checked incoming power at board. Board getting 120 but no green light present on units board. Checked voltage to user interface. user interface getting voltage through wiring. Units board or user interface shorted each other. Will need both control and user interface for repair. Gave customer estimate of 1256.32 customer declined estimate said they will use that money to go buy a new one. Collected trip charge of 150.0. Job complete.

We serviced a

KITCHEN AID COOKTOP

Model KCGS556ESS06

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 05/02/2025

Replaced middle burner and caps. All functions pass. Still needs flame adjusted. ;

We serviced a

JENN-AIR OVEN

Model JMW2427DS01

Near Asheville, North Carolina 28804

Brian

Job Details: 05/02/2025

Installed new console. Tested microwave and oven features and found all operations ok at this time. Collected 1472.18.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Mauldin, South Carolina 29662

Nathan

Job Details: 05/02/2025

Motor is bad in ice maker. Needs new ice maker. Quote to replace ice maker is $517.49 minus 10% senior discount totals $465.75. If wanting to replace $232.87 well charge today and $232.87 well charge when job is complete. Office will call and schedule return visit when parts arrive. ; ordrng 1 WPW10190965 (Ice maker) and 1 W11342242 (Shut off arm) and 1 J13laborcode (J13 labor code)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Greenville, South Carolina 29607

Nathan

Job Details: 05/02/2025

"Needs kick plate that was bent from install,door tracks,evaporator fan motor, and foam gaskets. Need to find source of vibration noise when back out which is either condenser bracing or condenser fan motor. May have to remove doors to pull fridge out enough to get in back of unit. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11668672 (FC door brackets) and 2 W11159728 (Foam gaskets for condensation)s and 1 W10911309 (Kick plate) and 1 W11575358 (Evaporator fan and harness) and 1 Checkvibrationnoisefromcondenserfanorcondenser (Check vibration noise from condenser fan or condenser) and 1 U18laborcode (U18 labor code)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Asheville, North Carolina 28804

Brian

Job Details: 05/02/2025

"Installed new lower wire harness and control. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Black Mountain, North Carolina 28711

Kari

Job Details: 05/02/2025

"Took quick pics, unit had 8-4 float open code. Found water in drip tray and its wet on left side dry on right side. Pulled unit out and let it run eventually it moved to bottom spray arm and there is a drip from left side between the doors. Upon inspection of seals found bottom door seal is feathered and warped and the tub gasket would need to be replaced as well gave cust est of $411.68 customer agreed and paid in full by cc office ran and emailed receipt ; ordrng 1 W11664713 (Seal door) and 1 W11483553 (Tub gasket) and 1 J13 (Job code)"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near Piedmont, South Carolina 29673

Frank

Job Details: 05/01/2025

Replaced ui and board tested microwave heating ok. Tested oven heated to 350 ok no codes coming up.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Powdersville, South Carolina 29673

Frank

Job Details: 05/01/2025

Unit exhaust fan coming on when customer is cooking is normal for unit to do that. Tested unit Heating okay fan coming on and going off okay

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Spartanburg, South Carolina 29301

Sam

Job Details: 05/01/2025

Found unit not heating. Checked voltage found good voltage at terminal block. Found loose connection at control causing power to not be sent to heater and other heating parts. Secured connection and checked voltage. Voltage now running through heating parts. Unit heating. Informed customer that her wall socket for power cord is also slightly loose and will probably have issue with not getting the proper voltage in the future and to call electrician as precaution. All functions pass.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Spartanburg, South Carolina 29301

Sam

Job Details: 05/01/2025

Found timer knob cracked and timer not wanting to rotate. Replaced timer from pre ID. Cycled unit through 10 minute timed dry. Unit heats and tumbles. Repair covered under special job code:S15110. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 05/01/2025

Found units filter was incorrect style and causing filter to get stuck in housing. Pushed filter to the side mimicking arm to push and pop filter out. Checked housing. Housing checks ok. Installed new filter customer had and made sure filter can be removed. New filter has proper notch and can be removed properly. No leaking during cycling of dispenser. Water flow checks ok. Collected trip charge of 150.00. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Arcadia, South Carolina 29320

Sam

Job Details: 05/01/2025

Installed new thermal fuse to unit. Cycled unit through timed dry for 10 minutes. Unit heats and tumbles. All functions pass.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Spartanburg, South Carolina 29306

Sam

Job Details: 05/01/2025

Found unit has crack in drum. Unit will need new drum. Gave customer estimate of 225.00 drum covered under 10 year warranty. Customer approved of estimate. Collected 225.00. Will return with drum for repair. ; ordrng 1 W10545923 (Drum) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model Krfc704fps06

Near Greer, South Carolina 29651

Carl

Job Details: 05/01/2025

Installed new filter receiver cycled dispenser several times to ck operation unit ck ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/01/2025

Ran diagnostics no error codes ran a cycle to ck temps in 137 and out @193 unit has good air flow advised to turn off eco boost unit ck ok

We serviced a

JENN AIR COOKTOP

Model JGD3430GS00

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/01/2025

Found reg and manifold leaking ; ordrng 1 W10907218 (Manifold) and 1 W11087445 (Regulator) and 1 Q16 (Labor) and 1 Gasdetector (Tool)

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/01/2025

Installed new blower wheel cycled unit to ck operation unit ck ok

We serviced a

KITCHEN AID RANGE

Model KSEG700ESS7

Near Simpsonville, South Carolina 29681

Carl

Job Details: 05/01/2025

Ran diagnostics found temp prob out of range l14; ordrng 1 W10833885 (Temp probe) and 1 L14 (Labor)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Greenville, South Carolina 29605

Carl

Job Details: 05/01/2025

Installed new lower harness ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fletcher, North Carolina 28732

Brian

Job Details: 05/01/2025

"Unit is Natural gas. Customer concerned that temperature of glass gets too hot when in use and that top burners and too hot. Lowered top burner flame heights. Preheated oven to 350. Observed temps and found average temp to be 335. Contacted tech support and spoke to Chris. Informed him of situation. He said unit is functioning as designed. He said glass on door, and some other locations, can get hot to the touch and that is normal operations. At this time, unit is functioning as designed, with no gas leaks detected. Did not move unit. Sr number (7741465269)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Hendersonville, North Carolina 28792

Brian

Job Details: 05/01/2025

Installed new fresh food door and upper hinge components. Tested and found all operations ok with no leaks detected. Did not move unit.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Fletcher, North Carolina 28732

Brian

Job Details: 05/01/2025

Tested and heard drum rumbling when spinning. Inspected and found a bit of foil and debris stuck in front drum slide. Removed and tested. Found all operations ok at this time. Did not move unit.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Greenville, South Carolina 29607

Nathan

Job Details: 05/01/2025

"Replaced parts in dryer maintenance kit for bad rollers. Dryer has a thumping sound in which I believe is coming from the drum and front bearing. Ordering drum and associated parts plus bearing. Ordering parts for front panel in case they get damaged transferring to new panel. ; ordrng 1 W10899578 (Drum) and 1 Elderly,needdrumdeliveredtooffice (Elderly,need drum delivered to office) and 1 W10806345 (Front panel) and 1 W11035878 (Front bearing seal) and 1 W11429589 (Door strike) and 2 W10854425 (Front panel clips)s and 1 U18laborcode (U18 labor code) and 1 Checkbigitemsfordamagebeforeschedulingplease (Check big items for damage before scheduling please)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 05/01/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

KITCHEN AID DISHWASHER

Model KDTE204EPA4

Near Waynesville, North Carolina 28785

Kari

Job Details: 05/01/2025

"Took quick pics, found unit showing 9-1 long drain and full of water. Vacuumed out the water and found drain pump resistance high and impeller just shakes it doesnt turn. Installed new drain motor unit checks ok ; used 1 W10876537 (Drain pump) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pickens, South Carolina 29671

Frank

Job Details: 05/01/2025

"Dmu.. replaced control calibrated. Tested quick cycle. Working as designed ., special project s153eb"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 05/01/2025

"Found drain hose loose and clamp at drain pump, reinstall hose and clamp, cycled unit through test and calibration and all functions are working properly no leaks found, unit chks ok"

We serviced a

WHIRLPOOL MW OVEN COMBO

Model WMCS7024RZ00

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 05/01/2025

Unit is a countertop model we dont work on countertop models

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, South Carolina 29609

Matt

Job Details: 05/01/2025

"Installed new motor and dryer repair kit that includes both rollers, tensioner and belt. Ran the dryer on normal. All functions pass."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ11

Near Easley, South Carolina 29642

Matt

Job Details: 05/01/2025

Found unit still in the box with concealed damage. Took pictures and called tech line. spoke with Jeremy. He documented unit is not repairable and advised customer to call customer care. WeFile number 77414664731-800-253-1301

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 05/01/2025

Found unit filling with water then draining. Found unit with f8e1 error code. Checked pressure hose. Found pressure hose with hole in it. Installed new pressure hose from stock. Cycled unit through normal wash. Unit progressing cycle properly and no longer draining instantly after filling with water. All functions pass.; used 1 WP353244 (Preassure hose) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Spartanburg, South Carolina 29316

Sam

Job Details: 05/01/2025

Installed new control. Cycled units power. Unit now coming on. Unit heats. Fan and lights working. All functions pass.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 05/01/2025

Installed listed parts cycled unit through test 5 times and all functions are working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Asheville, North Carolina 28803

Brian

Job Details: 05/01/2025

Found f8e4 (float switch open) on display when I arrived. Entered diagnostic and found F9e2 (drain motor electrical problem). Tested unit and found excess suds and water dripping from door. Inspected and found door gasket warped. Recommended customer switch detergents to one that doesnt have dawn in it. New tub seal (W11483553) needed. ; ordrng 1 W11483553 (Tub seal) and 1 J13 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Asheville, North Carolina 28803

Brian

Job Details: 05/01/2025

Found f8e1 (long fill). Tested unit in diagnostic and found cold and hot water entering unit properly. Unit completed cycle without issues. Checked and found pressure hose ok. Unit is draining ok. Customer said unit was stuck in wash cycle and kept filling. Found service pointer regarding pressure system failures. New control (W11603810) needed.; ordrng 1 W11603810 (Control) and 1 J13 (Job code)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Duncan, South Carolina 29334

Chris

Job Details: 05/01/2025

Unit has f1 fault. Part is unavailable.n Called thrived party team and spoke with Chelsea. Unit is unrepairable. File number for call is 7741424762

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Greer, South Carolina 29651

Chris

Job Details: 05/01/2025

Unit has stuck key fault . Ordeing for repair ; ordrng 1 W11600370 (Ui)

We serviced a

WHIRLPOOL VENT HOOD

Model WVW73UC0LS

Near Greer, South Carolina 29651

Chris

Job Details: 05/01/2025

Unit has shorted lights . Ordeing for repair ; ordrng 2 W11388881 (Light)s and 2 W10351924 (Bezel)s

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greer, South Carolina 29651

Chris

Job Details: 05/01/2025

Rent a center unit . Unit has bug infestation. Pictures of infestation uploaded. Called trade care . Warranty void. File number for call is 7741426455

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS04

Near Greer, South Carolina 29650

Chris

Job Details: 05/01/2025

Complaint is freezer warming up. Freezer is at 15-17 degrees. E5 fault in test 56 with no ice production. Freezer evap has no frost pattern. Unit has sealed system failure . Ordeing parts for repair ; ordrng 1 W10832994 (Compressor) and 1 X20 and 1 Sealedsystemtech and 1 R600 and 1 WPW10608485 (Evap) and 1 W11575003 (Valve) and 1 W11492867 (Evap)

We serviced a

KITCHENAID M/W OTR

Model KMMF530PPS00

Near Belton, South Carolina 29627

Jerry D.

Job Details: 05/01/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greer, South Carolina 29650

Chris

Job Details: 05/01/2025

Unit has failed pressure sensor . Ordeing for repair ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Greenville, South Carolina 29615

Nathan

Job Details: 05/01/2025

"New door has damage. No screws or screw cover. Ordering door again,3 screws,and screw cover. Told maintenance to let whoever receives door to check for damage. ; ordrng 1 Re-orderrcdoor (Re-order rc door) and 1 WPW10672338 (Door handle trim) and 3 WP489357 (Door handle screws)s and 3 W10176593 (?door handle screws?)s and 1 J13laborcode (J13 labor code)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS40FVSS4

Near Greenville, South Carolina 29609

Nathan

Job Details: 05/01/2025

Dishwasher not working because thermal fuse is blown. Jumped out fuse and tested operation. Everything else is performing as designed. Heater tested good at over 9 amps. Quote to replace fuse is $316.17 and if accepting quote we collect half $158.08 up front then the remaining half $158.08 when the job is complete. Homeowner accepted quote and Im going to try and sneak into schedule either tomorrow or sometime next week. ; ordrng 1 W10258275 (Fuse) and 1 F12laborcode (F12 labor code) and 1 GiveparttoNathantotryandsneakintoschedule (Give part to Nathan to try and sneak into schedule)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Greenville, South Carolina 29609

Nathan

Job Details: 05/01/2025

Replaced auxiliary drain pump and tested operations. Had to tighten water line that had a slow drip. Everythings performing as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pickens, South Carolina 29671

Frank

Job Details: 05/01/2025

"Found agitator came outdue to screw from gear case came out. Put loc tite on screw put agitator back in machine. Calibrated, ran test cycle working as intended"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS00

Near Taylors, South Carolina 29687

Chris

Job Details: 05/01/2025

Installed imk. Unit rotates in step 120 and fills in 97. Unit Check is ok

We serviced a

WHIRLPOOL DRYER

Model WED95HEXW0

Near Greenville, South Carolina 29605

Nathan

Job Details: 05/01/2025

"Removed top on dryer after checking for power. Hooked up 4 prong cord correctly. Found burnt up board and melted wiring harness. Picture in work order. Control board isnt available anymore and Im sure main harness isnt available either. Condemned, needs new dryer due to parts unavailability and cost if parts were available."

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near Greenville, South Carolina 29607

Nathan

Job Details: 05/01/2025

Replaced both user interfaces and both hinges on big oven. Oven light turns off with door closing again and doesnt need pushed in more to engage switch. Everythings performing as designed.

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 05/01/2025

Installed all parts. Cycled unit through bake. Units cycling off heat and back on at reasonable range of temperatures 330-385. All functions pass.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Easley, South Carolina 29640

Matt

Job Details: 05/01/2025

Found unit sparking watching and has a flame on right side behind control panel from capacitor. Spoke to Donna at safety team.Do not repair. Safety reaching out to customer.sr number 7741426624

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Easley, South Carolina 29640

Matt

Job Details: 05/01/2025

Found where liner meets the frame has gaps causing air leak. Sealed gaps with 8201711. Does now seal correctly. Did not move unit for repair.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Easley, South Carolina 29642

Matt

Job Details: 05/01/2025

"Found element open. Replaced element, checks o.k"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Greenville, South Carolina 29617

Matt

Job Details: 05/01/2025

Freezer door is warped and not closing at the bottom. Tried adjusting the door and warming up the gasket. Unable to close the gap.Will order freezer door. ; ordrng 1 W11737057 (Freezer door) and 1 L14jobcode (L14 job code) and 1 2manjob (2 man job)

Contact Us Today

About Us