We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Greer, SC 29651
Chris
Job Details:
04/25/2024
Unit needs maintenance kit. Gave Cusotmer a bluebook estimate for repair at $447.45. Installed new parts . Unit check is ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Belton, SC 29627
Jerry D.
Job Details:
04/25/2024
"Opened new door box , customer found defects, ordering, j13; ordrng 1 W11173813 (Door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Leicester, NC 28748
Kari
Job Details:
04/25/2024
"Took quick pics, found unit showing 7-2 and 9-2 codes. Found motor has correct ohms but not turn on need pump for repair. Prescheduled for 5/6 PM; ordrng 1 W11460946 (Sup assembly) and 1 L14 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Waynesville, NC 28786
Kari
Job Details:
04/25/2024
"Took quick pics, found unit resivor freezing found the gasket around evap styrofoam was peeled away. Corrected gasket and sealed gasket down with rtv. Unit checks ok ; used 1 W10841140 (Silicone) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Waynesville, NC 28786
Kari
Job Details:
04/25/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Etowah, NC 28729
Brian
Job Details:
04/25/2024
"Found lid strike broken. Replaced strike (w11457841) and tested unit in diagnostics and found all operations ok at this time, with no leaks detected. Did not move unit. ; used 1 w11457841 (Strike TS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mountain Rest, SC 29664
Frank
Job Details:
04/25/2024
Lid lock clicking not locking..Replaced lid switch.tested working ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Walhalla, SC 29691
Frank
Job Details:
04/25/2024
Heated up to 160 degrees. Dropped slow.. cleaned out vent .. now heats to 200 drops 2-3 degrees per second. Heating and venting ok now.
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP2
Near Seneca, SC 29672
Frank
Job Details:
04/25/2024
Replaced drain pump tested working ok not leaking
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Seneca, SC 29672
Frank
Job Details:
04/25/2024
Damper rattling making noise.. ordering... leveled and checked door seals ok.; ordrng 1 WPW10479155 (Damper) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fountain Inn, SC 29644
Carl
Job Details:
04/25/2024
Installed new door gasket and sweep and adjuster levers cycled unit thru a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/25/2024
"Auger Motor humming, imk broken, overfilled, ordering, j13; ordrng 1 W11359448 (Imk) and 1 W11307588 (Bracket) and 1 W10884561 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/25/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/25/2024
"Cutoff open, installed cutoff sent preid, cycled unit through test and vent ok, heat cycles are 198 and 112, unit chks ok"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/25/2024
"Cycled unit through test and no codes found, unit chks ok today, customer says sometimes unit wont respond and they have to reset breaker and usually unit will come back on, customer very upset, tline robert, volts and polarity good and connections ok, unit chks ok today, tline recommended teplacing interface and cntrl, ordering, j13; ordrng 1 W11577490 (Cntrl) and 1 W11164011 (Interface)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Hendersonville, NC 28791
Brian
Job Details:
04/25/2024
"Found top fresh food lights out and freezer door not sealing properly. Found service pointer regarding lights. Inspected freezer door,and found rails not functioning properly. Module kit (W11683244) and Bracket kit (W11668671); ordrng 1 W11683244 (Module kit) and 1 W11668671 (Bracket kit) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL FREEZER
Model WRT148FZDB05
Near Lake Lure, NC 28746
Brian
Job Details:
04/25/2024
Installed new name tag. All operations ok. Did not move unit.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/25/2024
"Found drain pump inoperable, installed w10348269 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Spartanburg, SC 29301
Sam
Job Details:
04/25/2024
"Installed all parts. Cycled unit through quick wash. Unit no longer makes grinding noise when in spin. All components working unit fills, drains, agitates and spins. all functions pass."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Greenville, SC 29605
Carl
Job Details:
04/25/2024
Cycled unit to 350? ran for several cycles in temp @335 out @405 all the burners have good flames all functions to factory specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lake Lure, NC 28746
Brian
Job Details:
04/25/2024
"Installed all parts ordered. Tested heater and all other functions. At this time, all operations ok with no leaks detected. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Boiling Springs, SC 29316
Sam
Job Details:
04/25/2024
Found unit making a lot of noise. Checked diagnostics no error codes found. Ran unit through cycle checked for gear case grinding. Gear case checks ok. All connections secured on wires throughout machine. Found multiple feet of the machine not level. Leveled feet of machine. Cycled unit through quick wash with load. No more banging noise and violent shaking. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Boiling Springs, SC 29316
Sam
Job Details:
04/25/2024
Installed latch. cycled unit through diagnostics cycle and quick wash. All components working. All functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gaffney, SC 29341
Sam
Job Details:
04/25/2024
Installed all parts. Cycled unit through quick wash. All components working. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Sapphire, NC 28774
Frank
Job Details:
04/25/2024
Trained with Matt.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Duncan, SC 29334
Matt
Job Details:
04/25/2024
Freezer temperature is -1. Ice maker runs and passed test 57. Optics pass. Ran test 45 and ice maker filled with water. Customer stated after new ice maker it dumped ice one time and never filled with water again. Will order controls ; ordrng 1 W11161172 (Control) and 1 W11501508 (User interface) and 1 L14jobcode (L14 job code)
We serviced a
MAYTAG RANGE
Model MGS8800FZ5
Near Greenville, SC 29617
Matt
Job Details:
04/25/2024
"Customer started unit will go cold and food comes out raw. 359,355,363,356,364,356.=average temperature is 358 Put unit on convect roast with a pan of water . After preheat the temperature dropped and just continued to drop. Convection element and fan check o.k door switch must be opening circuit causing burner to turn off.; ordrng 1 N15jobcode (N15 job code) and 1 W11511828 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Sapphire, NC 28774
Matt
Job Details:
04/25/2024
Helped F.C on this. Evacuated system. Replaced controls and sealed system parts. Pressure tested. Unit held pressure. Pulled vacuum and weighed in r600a
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spartanburg, SC 29307
Sam
Job Details:
04/25/2024
Found unit not filling with water. Checked diagnostics found long fill error code. No loose connections to control water valve checks ok. Removed back panel found kink in pressure hose. Removed kink from pressure hose. Cycled unit through quick wash unit now fills with water and progresses cycle. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29617
Larry M.
Job Details:
04/25/2024
Replaced sump pump and motor assembly. Checks o.k
We serviced a
KITCHEN AID DISHWASHER
Model KDTE254ESS0
Near Greenville, SC 29605
Larry M.
Job Details:
04/25/2024
Verified sufficient power from breaker box. No response from main control. Could not check for fault codes. Pump clogged upQuoted customer bluebook quote of $838.39 to replace motor and control panel. Customer declined repair ; ordrng 1 J13jobcode (J 13 job code) and 1 WPW10455261 (Sump and motor) and 1 W10866124 (Control panel)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Greenville, SC 29605
Larry M.
Job Details:
04/25/2024
"Found plastic melted onto heater, quoted customer $422.00 to replace heater. Partial payment of $211 received on first visit. Will collect rest on second visit ; ordrng 1 L14jobcode (L14 job code) and 1 W10703867 (Heater)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFCS22EVMS8
Near Greenville, SC 29617
Larry M.
Job Details:
04/25/2024
Replaced both bulbs checks o.k. Found water housing to be defective. Customer would not like to fix.
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFC1
Near Lyman, SC 29365
Chris
Job Details:
04/25/2024
Customer states unit collects water in bellow and believes unit is holding water due to weight of unit. Unit has overflow and pressure sensor faults .also has clogged weep holes. Removed lid . Control is broken and laying on tub. Unit needs pressure sensor and control . Gave customer a bluebook estimate for repair at $854.45. Customer to take 30 days to decide
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Lyman, SC 29365
Chris
Job Details:
04/25/2024
Unit has damaged gaskets. Ordeing for repair ; ordrng 1 W11574983 (Gasket) and 1 W11030683 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Lyman, SC 29365
Chris
Job Details:
04/25/2024
Unit has locked compressor. Ordeing for repair; ordrng 1 X20 and 1 R600 and 1 W11582592 (Compressor) and 1 W11562258 (Evap) and 1 Drier and 1 Tap
We serviced a
WHIRLPOOL OVEN
Model WFE515S0ES
Near Greenville, SC 29617
Larry M.
Job Details:
04/25/2024
"Installed insulation, wrong heat shield sent. ; ordrng 1 W10134121 (Heat shield)"
We serviced a
JENN-AIR RANGE
Model JDR8895AAB
Near Waynesville, NC 28786
Kari
Job Details:
04/25/2024
Installed part. Ran bake cycle at 350 unit is heating unit checks ok
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Campobello, SC 29322
Chris
Job Details:
04/25/2024
Customer states unit doesnt fill with enough water when cycles are selected. Unit has no stored faults . Unit passes automatic diagnostics. Ran bulky items with max fill . Unit performs as designed. Showed customer service pointers W11499341. Unit works as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Maggie Valley, NC 28751
Kari
Job Details:
04/25/2024
"Took quick pics, found unit damper really loud. Need damper for repair. Prescheduled for 5/2 PM; ordrng 1 WPW10479155 (Damper) and 1 J13 (Job code)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Clyde, NC 28721
Kari
Job Details:
04/25/2024
"Took quick pics, found unit showing 4-1 heater code. Found the heater showing open. Installed new heater. Ran test cycle and didnt repeat codes. Found that customer is only using quick cycle for towels and bedding. I went over proper loading and correct cycle usage for what they are washing. Ran unit on quick wash all functions now check ok. ; used 1 W11549460 (Heater) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Travelers Rest, SC 29690
Matt
Job Details:
04/24/2024
Customer still having clumping of ice within a couple of days. Flapper sealing well ice room fan has good air flow. Ice maker gives pass in diagnostics. Ran water fill test and no water spilled over. I have had similar experience witn the same model. I am recommended installing new water line and pressure reducer. Blue book estimate is 571.00. Customer has already spent 623.00 so I told her I would install the new parts when they come in and wait a week to make sure it works before charging any money and if it does resolve the issue I will work on making the bill smaller due to what she has spent already.; ordrng 1 J13jobcode (J13 job code) and 1 W10786952 (Pressure reducer) and 1 W10267701rp (Water line)
We serviced a
KITCHENAID MW OVEN COMBO
Model KOCE500ESS09
Near Greenville, SC 29607
Matt
Job Details:
04/24/2024
Customer is still having italic temperatures and fluctuation in cooking. Will re order controls and Temoerature sensor.; ordrng 1 W11179310 (Acu control) and 1 Walldoly (Wall dolly) and 1 W10859573 (Sensor) and 1 N15jobcode (N15 job code)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Belton, SC 29627
Jerry D.
Job Details:
04/24/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Fletcher, NC 28732
Brian
Job Details:
04/24/2024
"Found left door swinging closed. Inspected and found 2 washers installed on left door, causing door to swing. Unit is level. Removed washers and and found left door dropped way down past right door. Attempted to adjust both doors, and it made no change. Hinge components needed.LH hinge (W11592375) RH hinge (W11592374) LH shim (12999501) rh shim (12999502) LH hing (W10917991) rh hinge (W10917992) 2 closers (WP12028505AP) LH closer (W10918008) rh closer (W10918010) 2 door stop (W11703060) needed. ; ordrng 1 W11592375 (LH hinge) and 1 W11592374 (RH hinge) and 1 12999501 (LH shim) and 1 12999502 (Rh shim) and 1 W10917991 (LH hinge) and 1 W10917992 (Rh hinge) and 2 WP12028505AP (Closer)s and 1 W10918008 (LH closer) and 1 W10918010 (Rh closer) and 2 W11703060 (Stopper)s and 1 L14 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Asheville, NC 28804
Kari
Job Details:
04/24/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Weaverville, NC 28787
Kari
Job Details:
04/24/2024
"Took quick pics, found unit showing 7-1, 0-3, 7-4 x2 8-3. The cam and belt were wearing a hole in the sound shield and the cam was cracked and loose on gearcase shaft. Installed new cam and belt. Will need parts for complete repair. Prescheduled customer for 5/1 AM first call ; ordrng 1 W11396716 (Suspen) and 1 W11449840 (Gearase) and 1 W11220230 (Valve), used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Taylors, SC 29687
Carl
Job Details:
04/24/2024
Found elemt open j13 ; ordrng 1 Wp3387747 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Anderson, SC 29625
Frank
Job Details:
04/24/2024
Need freezer door rc door was ordered.. need 2man for this.. can deliver to 448 seaborn circle.. ; ordrng 1 LW10913113 (Freezer door stainless) and 1 2manjob (2man job) and 1 Candelivertomodelhouse448seaborn (Can deliver to model house 448 seaborn)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Alexander, NC 28701
Kari
Job Details:
04/24/2024
"Derrick 7738956889 Took quick pics, found it 12 degrees in fz and 54 in ff. Found ff evap covered in ice. Customer states they have been unplugging it to try and defrost it. Found SP W11329116 Rev D called techline and spoke with Derrick he states the pointer is new and updated and SCode: S27311 is valid. And he states to follow pointer to complete repair. Also found the imk fill tube heater wires broken. Gave cust est of $227.16 (customer agreed )Tc and heater since everything else is covered customer agreed had office run cc for total and email receipt. Prescheduled customer for 5/13 AM. ; ordrng 1 W11167902 (Grey evap cover w/ fan) and 1 W11230096 (Fill tube with heater) and 1 W11333076 (Main control) and 1 S17 (Job code)"
We serviced a
JENN AIR REFRIGERATOR
Model JS42SEDUDW20
Near Easley, SC 29642
Frank
Job Details:
04/24/2024
Low pressure when filter is in not coming out good.. remove filter water coming out fast.. trying filter and filter housing.. total $621. Will collect when going out.; ordrng 1 EDR3RXD1 (Filter) and 1 WPW10121140 (Filter housing) and 1 Jobcoden15 (Job code n15)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Easley, SC 29642
Frank
Job Details:
04/24/2024
Installed thermostat tested cycled working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Easley, SC 29642
Frank
Job Details:
04/24/2024
Found water in the bottom tray.. cleaned ran cycle. Seems water coming down right side into tray.. trying door seal; ordrng 1 W11483553 (Tub gasket) and 1 Jobcodej13 (Job code j13)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Gaffney, SC 29341
Matt
Job Details:
04/24/2024
Engineering emailed suggestions. Will order parts.; ordrng 1 W11230609 (Nozzle) and 1 W11267102 (Valve) and 1 N15jobcode (N15 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Easley, SC 29640
Frank
Job Details:
04/24/2024
Customer says fills then stops.. no errors present.. normal cycle water stops then starts not in bulky setting.. calibration performed.. tested normal again fills stops then continues does go into agitate water stops is k
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Hendersonville, NC 28739
Brian
Job Details:
04/24/2024
Unit is r134a. Found warm temps in freezer section. Removed evap cover and found frost ball and partial frost pattern. Sealed system repairs needed. Evaporator (WPW10608485) 3 way valve (WPW10364560) compressor (W10276644) dye drier (wpw10143759). Quoted customer 1865.68 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 125 for service call. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ07
Near Simpsonville, SC 29681
Carl
Job Details:
04/24/2024
Test cycled imk and it stalled installed new imk cycled got good fill freezer temp is around 0?+-
We serviced a
MAYTAG WASHER
Model MEDP575GW1
Near Moore, SC 29369
Sam
Job Details:
04/24/2024
Installed bulkhead for unit. Cycled unit through timed dry. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Zirconia, NC 28790
Sam
Job Details:
04/24/2024
"Installed compressor, drier, and evaporator. Charged unit with 1.51 refrigerant. Unit cooling no leaks detected. All functions pass."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Greenville, SC 29605
Larry M.
Job Details:
04/24/2024
F7E7 motor failure. Ordering motor and harness ; ordrng 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11624938 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29640
Larry M.
Job Details:
04/24/2024
Replaced main control. Still not advancing. Order splutch kit; ordrng 1 W11481722 (Shifter) and 1 W10721967 (Splutch)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Travelers Rest, SC 29690
Matt
Job Details:
04/24/2024
L.M ordering more parts. ; ordrng 1 LMorderingparts (LM ordering parts)
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Zirconia, NC 28790
Matt
Job Details:
04/24/2024
"Found drier filter restricted. Evacuated system, replaced drier filter and installed access port. Pulled a vacuum and weighed in 1.51 ounces of r 600a; used 1 W11109499 (Drier filter), and 1 W11506635 (Port) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Alexander, NC 28701
Kari
Job Details:
04/24/2024
"Took quick pics, found unit ice maker cycling Ned filling but doesnt always cycle. Found the valve extremely loud. Need valve for repair. Gave cust est of $229.85 since shes paid the TC on previous trip she paid $240 via cash. Emailed receipt. ; ordrng 1 W11548535 (Valve) and 1 L14 (Job cdeo)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marshall, NC 28753
Kari
Job Details:
04/24/2024
Installed parts unit checks ok W1B1IZ1NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Zirconia, NC 28790
Matt
Job Details:
04/24/2024
Helped S.R on this.
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Mars Hill, NC 28754
Kari
Job Details:
04/24/2024
"4/24/24 10:55: KR there 4/24 WED, 10:45 to 10:51,installed part dryer checks ok. 7738875963"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Marshall, NC 28753
Kari
Job Details:
04/24/2024
"Took quick pics, found unit door seal torn open and door seal falling a roast. Also found the. Drum looks like an egg when it spins and the bulkhead is warped not helping the drum tumbles need parts for repair. ; ordrng 1 W10828905 (Bulkhead) and 1 W10899578 (Drum) and 1 W10906683 (Seal) and 1 WP695737 (Inner door) and 1 S17 (Job code) and 1 Joewillyouletthecustomerknowifthedrumisshippingtoher"
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEW
Near Fountain Inn, SC 29644
Carl
Job Details:
04/24/2024
Installed new damper and went to change fan but it is working and the evap is frozen up ohm heater and limit ck ok bad jazz board bal 86.28; ordrng 1 Wpw10503278 (Jazz board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fountain Inn, SC 29644
Carl
Job Details:
04/24/2024
Installed new valve and control cycled unit thru diagnostics and a test cycle to ck operation unit ck ok
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Lyman, SC 29365
Chris
Job Details:
04/24/2024
Installed new parts. Unit check is ok ; used 1 279838 (Heater) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016VWF
Near Lyman, SC 29365
Chris
Job Details:
04/24/2024
Unit has control failure. Unit needs overlay and control . Gave customer a bluebook estimate for repair at $583.87. Cusotmer denied repair
We serviced a
MAYTAG DRYER
Model MEDB755DW0
Near Greer, SC 29650
Chris
Job Details:
04/24/2024
"Unit has vent restriction faults, outside vent does not open. Showed customer vent not opening."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Greer, SC 29650
Chris
Job Details:
04/24/2024
Found child lock turned on. Turned child lock off. Ran service cycle. Unit completes with no faults. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Travelers Rest, SC 29690
Larry M.
Job Details:
04/24/2024
"F0E3 Overload, and out of balance.Found basket sagging. Found dent in basket.Customer requests Customer service number 1866-698-2538Give customer ETA.Ship to office.; ordrng 1 W11130359 (Suspension) and 1 W10811957 (Inner basket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Greenville, SC 29609
Larry M.
Job Details:
04/24/2024
"F8e4. Found water at bottom of door, found bottom seal torn ordering seal. ; ordrng 1 W11664713 (Seal)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29609
Larry M.
Job Details:
04/24/2024
"Test power cord and terminal block, both have correct amount of resistance. Checked thermal fuse found open. Changed thermal fuse. No response. Ordering main timer; ordrng 1 W10900067 (Cut off thermal) and 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, SC 29617
Larry M.
Job Details:
04/24/2024
Replaced lid lock. Checks o.k
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Greenville, SC 29601
Larry M.
Job Details:
04/24/2024
Replaced both door hinges. Checks o.k
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRS25ILSS03
Near Flat Rock, NC 28731
Brian
Job Details:
04/24/2024
"Inspected unit and connections and valve. I can find no issues or damaged parts. The issue may be within the inlet valve itself. I informed customer that there may be other issues with the unit, resulting in further repairs, but we would have to start with the Inlet valve (W10408179) and go from there. Customer understands, quoted customer 421.23. Customer wished to proceed with repairs. Collected total. ; ordrng 1 W10408179 (Inlet valve) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Tryon, NC 28782
Brian
Job Details:
04/24/2024
"Found issue no longer occurring when I arrived, but did happen one time. Customer sent me video of issue. Contacted tech support and spoke to Robert. I sent him videos and he saved them to customers file. Judging by videos, he recommended replacing the fans on unit. Damper (WPW10479155) freezer fan (W11578030) ice box fan (W10846539) ice maker (W11658802) needed. Sr (7738955087); ordrng 1 WPW10479155 (Damper) and 1 W11578030 (Freezer fan) and 1 W10846539 (Ice box fan) and 1 W11658802 (Ice maker) and 1 U18 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Mill Spring, NC 28756
Brian
Job Details:
04/24/2024
Installed all parts ordered. Tested and found all operations ok at this time with no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Greenville, SC 29605
Matt
Job Details:
04/24/2024
When i arrived I found unit was heavily frosted on upper half of the evaporator. Unut was in a defrost cycle when I arrived. Heater is pulling .93 amps. Defrost cycle lasted 20 minutes. Seals are in place on evaporator cover. Customer is requesting refrigerator be replaced. Called tech line and spoke to Jake. Stated for customer to call customer care about getting unut replaced. I uploaded photos through SR documentation form.1-800-253-1301SR 7738953439
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Belton, SC 29627
Jerry D.
Job Details:
04/24/2024
"Heater open, Installed heater w10724237 from truck stock, cycled unit through test and advised customer to get vent tube cleaned; used 1 W10724237 (Heater) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pelzer, SC 29669
Jerry D.
Job Details:
04/24/2024
"Temps 36@1, Auger motor inoperable, coupling stripped, imk broken , ordering, j13; ordrng 1 W10169511 (Coupling) and 1 W11307588 (Bracket) and 1 W10884561 (Motor) and 1 W11359448 (Imk)"
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Simpsonville, SC 29680
Jerry D.
Job Details:
04/24/2024
"Found all burners on cooktop are working properly, found grease inside exhaust pipe going down under house and bugs in pipe, customer is having pipe replaced or cleaned"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Simpsonville, SC 29680
Jerry D.
Job Details:
04/24/2024
"Temps38@5, Imk broken, also customer says unit stops cooling only interior lights on nothing running, she unplug unit and reset and unit will start cooling again, found interface not working properly, connections and volts and polarity ok, ordering, j13; ordrng 1 W11384540 (Interface) and 1 W11130444 (Imk) and 1 W11440346 (Cntrl)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Simpsonville, SC 29680
Jerry D.
Job Details:
04/24/2024
"Imk broken, ordering, j13; ordrng 1 W11510803 (Imk)"
We serviced a
KITCHEN AID ICE MACHINE
Model KUDE1525BL01
Near Simpsonville, SC 29681
Jerry D.
Job Details:
04/24/2024
"Wires are corroded , also customer cleaned unit and tank is cracked at pump and leaking water out, 125.00"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Spartanburg, SC 29301
Sam
Job Details:
04/24/2024
Installed water tank and evaporator cover. Cycled units ice maker and dispensers. Unit now making ice and filling/dispensing water. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Boiling Springs, SC 29316
Sam
Job Details:
04/23/2024
Found unit buzzing when trying to start. Found pinched wire underneath of machine and found capacitor hanging from unit not secure. Secured capacitor in place and fixed pinched wire. Cycled unit. Unit still doing same thing buzzing wont start will order parts.; ordrng 1 W11556725 (Control) and 1 W11590868 (Harness) and 1 W11395618 (Capacitor) and 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Greenville, SC 29615
Larry M.
Job Details:
04/23/2024
Customer states unit is not heating. Ordering magnetron ;
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS09
Near Seneca, SC 29672
Frank
Job Details:
04/23/2024
Installed parts tested working ok.. fans quiet..cycled unit all functions working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW7
Near Taylors, SC 29687
Chris
Job Details:
04/23/2024
Cusotmer states unit doesnt drain. Cusotmer removed water prior to arrival. Ran drain. Unit drained completely. Filled unit 6 x on heavy cycle and ran diagnostic cycle twice . Unit fully drained each time. Did not remove drain line or pump . No obstructions can be heard from debri or object in pump. Svc fee is good for 30 days
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Weaverville, NC 28787
Kari
Job Details:
04/23/2024
"Took quick pics, found unit not filling, found cold side was impacted with sediment from well. Installed new valve. Ran valves individually all functions check ok. ; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Alexander, NC 28701
Kari
Job Details:
04/23/2024
"Took quick pics, found unit making a clacking coming from damper. Need part for repair prescheduled customer for 5/1 PM ; ordrng 1 W11236851 (Damper) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Asheville, NC 28804
Kari
Job Details:
04/23/2024
"Took quick pics, found unit spilling water all over freezer. Found unit missing tube extension into ice tray. Installed tube. Unit checks ok ; used 1 WP2174755 (Tube) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Leicester, NC 28748
Kari
Job Details:
04/23/2024
"Took quick pics, found u it not filling, found cold side was impacted with sediment from well. Installed new valve. Ran valves individually all functions check ok. ; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Greenville, SC 29605
Larry M.
Job Details:
04/23/2024
Replaced pump and motor. Replaced drain pump. Checks o.k
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS00
Near Greer, SC 29651
Carl
Job Details:
04/23/2024
Found no power out of board n15; ordrng 1 W10550511 (Mrc2 control) and 1 Wpw10545291 (Fuse) and 1 Walldolly (Tool) and 1 N15 (Labor)