We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Weaverville, NC 28787
Kari
Job Details: 05/08/2024
"Took quick pics, found unit making a rattling noise like a bell. Found the motor collar had come apart and a metal ring was spinning as motor was spinning. Installed new motor and wheel. Unit checks ok; used 1 279827 (Motor), and 1 WP694089 (Wheel) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Asheville, NC 28804
Kari
Job Details: 05/08/2024
Installed parts. Unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Weaverville, NC 28787
Kari
Job Details: 05/08/2024
"Took quick pics, found unit making loud noise from damper and causing ff to not cool as effectively as it should need damper for repair. Rescheduled for 5/20 PM ; ordrng 1 WPW10479155 (Damper control) and 1 N15 (Job code)"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS71ISA
Near Taylors, SC 29687
Matt
Job Details: 05/08/2024
Found frost ball on inlet and only one pass has frost and has oil on the evaporator. Unit will need compressor and evaporator to repair this issue. Blue book estimate is 2312.00 customer is going to check options.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Travelers Rest, SC 29690
Matt
Job Details: 05/08/2024
Re calibrated washer and ran a quick cycle. All functions pass.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Greenville, SC 29607
Matt
Job Details: 05/08/2024
Replaced evaporator fan motor and blade. Checked operation and all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29640
Matt
Job Details: 05/08/2024
Found unit has error F7e 5 (shifter error ) Ranauto test. Found shifter and splutch in a bind keeping shifter from being able to move. Realigned splutch and shifter. Ran a quick wash cycle. Checks ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Greenville, SC 29605
Matt
Job Details: 05/08/2024
Found unit has multiple l.e.d failure. This refrigerator is listed in the service pointer with s code covering parts and labor for l.e.d replacement for first 5 years of life. Refrigerator is less than 5 years old. Replace all l.e.d modules with the new triple point l.e.d modules all functions pass.Special project code S84638
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Spartanburg, SC 29301
Sam
Job Details: 05/08/2024
Found upon further inspection that new outer door that was put on had slight dents in it that were missed from previous visit. Replaced outer door again. No dents or scratches anywhere. Cycled through quick wash. All components working. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Spartanburg, SC 29303
Sam
Job Details: 05/08/2024
Found glass top of oven cracked from thermal breakage. Will order glass top.; ordrng 1 W11541089 (Cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spartanburg, SC 29302
Sam
Job Details: 05/08/2024
Found unit leaking water. Found pump and motor leaking from diverter. Replaced pump and motor. Cycled unit through normal wash. Had unit pulled out and watched from all angles. No leaks found. All components working. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Boiling Springs, SC 29316
Sam
Job Details: 05/08/2024
Called techline and documented previous issues. File number 7739048560Installed all parts. Cycled unit through quick wash. After running through quick wash noticed knocking sound coming from new gear case. Will order parts.; ordrng 1 W11449840 (Gear case) and 1 W11551646 (Spanner nut) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Burnsville, NC 28714
Kari
Job Details: 05/08/2024
"Took quit pics, found unit showing 7-1 code, found when I ran diagnostics cycle, unit would fill and pump would hum but no wash action was happening, found the motor cartridge filter is fractured and wrappped around itself not allowing the motor to turn the arms and is over heating the motor. Need motor for repair. Gave cust est of $292.70 had office run cc for total and email receipt rescheduled for 5/15 PM; ordrng 1 W11416363 (Pump assembly) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Burnsville, NC 28714
Kari
Job Details: 05/08/2024
"Took quick pics, found units latch hanging and strike broken off into latch. Installed new latch and strike. Ran all valves individually. Found all functions now check ok ; used 1 W11457841 (Strike), and 1 W11700916 (Latch) from stock"
We serviced a
WHIRLPOOL MW OVEN COMBO
Model WOC54EC0HS04
Near Greer, SC 29651
Larry M.
Job Details: 05/08/2024
Assistant in uninstalling wall oven to service microwave
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Belton, SC 29627
Jerry D.
Job Details: 05/08/2024
"Pulled agitator off no necklace in basket , must be in tub, removed basket nut and tryed to free basket from gearcase , unit is about 6 years old so electrolysis has set in cannot separate basket from tub, 150.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Piedmont, SC 29673
Jerry D.
Job Details: 05/08/2024
"Temps 36@1, Imk code tube frozen, ordering, j13; ordrng 1 W11485529 (Imk) and 1 W10553630 (Fascia) and 1 W10706850 (Heater)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Greenville, SC 29609
Matt
Job Details: 05/08/2024
Found upper inner most glass had shattered. Replaced glass and tested operation. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED958EXW1
Near Pelzer, SC 29669
Jerry D.
Job Details: 05/08/2024
"Mrs stated unit is 20 years old , Parts no longer available, customer cancelled"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Pelzer, SC 29669
Jerry D.
Job Details: 05/08/2024
Called mr he and his wife talked and has decided to cancel
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWX2
Near Columbus, NC 28722
Brian
Job Details: 05/08/2024
Found F8e1 (drain problem). Tested unit and found it completing diagnostics cycle and normal cycle appears to be working as well. I would not recommend replacing any parts at this time. Recommended customer use unit every day and give us a call back if issue happens again. Customer understood. Collected 125for service call.
We serviced a
KITCHENAID OVEN
Model KSDB900ESS0
Near Lake Lure, NC 28746
Brian
Job Details: 05/08/2024
"Found bake element not coming on. Inspected and found bake element bubbled and damaged. New Bake elemnt (W10779716) needed. Quoted customer 348.84 to complete repairs. Customer wished to proceed with repairs. Installed new bake element and tested. Found all operations ok at this time, with no gas leaks detected. Did not move unit. Collected total. ; used 1 W10779716 (Bake element TS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Piedmont, SC 29673
Jerry D.
Job Details: 05/08/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Powdersville, SC 29673
Jerry D.
Job Details: 05/08/2024
"Unit inoperable, 2 codes in unit, pressure system fault and controller fault tryed reset still inoperable, tube ok, also wire harness bad, ordering, j13; ordrng 1 W11553774 (Cntrl) and 1 W11405458 (Harness)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS05
Near Simpsonville, SC 29680
Jerry D.
Job Details: 05/08/2024
"Water comes out fine, auto fill is way off, set it on 20 ounces and it put in 12, reset electronics and retested auto fill , its still the same, also drawer falling apart, ordering, N-15; ordrng 1 W11336585 (Pan) and 1 W11577100 (Fascia)"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Lake Lure, NC 28746
Brian
Job Details: 05/08/2024
Installed all parts ordered. Tested unit and found all operations ok at this time.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Lake Lure, NC 28746
Brian
Job Details: 05/08/2024
Found f0e5 (off balance load). Suspension ok. Tested unit and found it completing cycle but tub is wobbly. Found service pointer regarding this issue. New Spin basket (W11172199) needed. ; ordrng 1 W11172199 (Spin basket) and 1 L14 (Job code)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Gerton, NC 28735
Brian
Job Details: 05/08/2024
Found f4e3 (wash motor not running) error code. Tested and found motor getting proper voltage but not running. New wash motor (W11613570) needed. ; ordrng 1 W11613570 (Wash motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Easley, SC 29640
Matt
Job Details: 05/07/2024
"Installed new rack ,harness and control. Checks o.k"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waynesville, NC 28786
Kari
Job Details: 05/07/2024
Installed parts unit checks ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lyman, SC 29365
Chris
Job Details: 05/07/2024
Unit has open cuttoff fuses and thermostat. Gave customer a blue book estimate for repair at $363.61 . Installed new parts. Unit check is ok
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Fountain Inn, SC 29644
Jerry D.
Job Details: 05/07/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, SC 29651
Chris
Job Details: 05/07/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Leicester, NC 28748
Kari
Job Details: 05/07/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29672
Frank
Job Details: 05/07/2024
Can't find unit.. that door goes to need to locate.. leaving door in garage for now. Will call when unit is probably located; ordrng 1 Needtolocateunit (Need to locate unit)
We serviced a
MAYTAG WASHER
Model mvw4505mw1
Near Easley, SC 29640
Carl
Job Details: 05/07/2024
Lid switch not latching ; ordrng 1 W11670519 (Latch)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Easley, SC 29640
Carl
Job Details: 05/07/2024
Installed new tub unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Spartanburg, SC 29302
Sam
Job Details: 05/07/2024
Found unit with f4e3 error code. No loose connections found. Replaced pump and motor. Put unit through diagnostic cycle. All components working. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Easley, SC 29640
Carl
Job Details: 05/07/2024
Ran diagnostics and a test cycle found bad relay on board installed new board cycled unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Easley, SC 29640
Carl
Job Details: 05/07/2024
Installed new tub unit ck ok
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mauldin, SC 29662
Jerry D.
Job Details: 05/07/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL OVEN
Model WEE730H0DS0
Near Taylors, SC 29687
Chris
Job Details: 05/07/2024
Unit has broken element. Gave customer a blue estimate for repair at $494.32.installed new element . Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Taylors, SC 29687
Chris
Job Details: 05/07/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS03
Near Taylors, SC 29687
Chris
Job Details: 05/07/2024
Unit has frozen refrigerant lines causing unit to sweat . Sweat has damaged and buckled floors. Heavy corrosion in compressor pan. Unit has warmed up and has e5 fault in test 56 and quit making ice due to unit warming up. Freezer is running at 20 degrees . Unit needs sealed system repair . Unit is r600a . Customer asked about compressor pan replacement. Pan isnt a replaceable part and corrosion will remain after repair. Customer asked for replacement due to multiple trips and failures. Advised customer that I cant authorize replacement . Manufacturer can only make that choice. Sealed system is under 60 month warranty .Customer is taking to whirlpool corporate employee named Bruce. Not ordeing parts or further repair this time due to customer wanting exchange . Customer doesnt feel like he should have to pay svc fee . Closing call out ; O-emld tckt
We serviced a
KITCHEN AID WALL OVEN
Model KEBC141KWH03
Near Taylors, SC 29687
Chris
Job Details: 05/07/2024
"Customer states oven interior has odor when pre heating , door squeaks and oven door glass is dirty. Advised customer with glass unavailable on a 20 plus year old unit that sometimes when disassembly is taking place glass may crack. No door glass available for unit . Pre heated unit to 350. No unusual odors or smells . When preheating temps averaged 350. No stuck relays. Unit check is ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIV29PCMS03
Near Taylors, SC 29687
Chris
Job Details: 05/07/2024
"Unit has heavy condensation in refrigerator compartment and bleeding valve. Service pointer W10772228 indicates to change control,UI and gaskets . Unit also needs valve. Gave customer a blue book estimate for repair at $1224.55. Customer denied repair . Quote saved in bluebook if return call is made"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details: 05/07/2024
"Thermistor open ordering, j13; ordrng 1 W10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Anderson, SC 29621
Jerry D.
Job Details: 05/07/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JS4
Near Anderson, SC 29625
Jerry D.
Job Details: 05/07/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Anderson, SC 29625
Jerry D.
Job Details: 05/07/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details: 05/07/2024
"Tiles have been removed from in front of unit, so unit can be removed. When replacing wash motor, I found drain hose had a hole in it, causing water damage under and behind unit. Took pictures. Made customer aware of situation. Replaced wash motor and Drain hose (W11414944). Tested unit and found all operations ok at this time, with no leaks detected. ; used 1 W11414944 (Drain hose TS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Asheville, NC 28803
Brian
Job Details: 05/07/2024
"Installed new ui and main control. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Hendersonville, NC 28739
Brian
Job Details: 05/07/2024
"Tested and found all burners igniting. I did find center flame not high enough and going out. Adjusted flame and tested. Showed customer proper way to use burners. At this time, all operations ok with no gas leaks detected. Did not move unit."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Gaffney, SC 29340
Sam
Job Details: 05/07/2024
Found unit getting too hot. Checked behind back of unit found kink in venting to unit and full of lint. Removed lint and fixed kink in vent. Checked voltage. Voltage checks good. Also checked resistance of thermals and heater. All check good with good resistance. Cycled unit and checked temperature behind unit. unit cycling between 125 and 170 degrees like normal now. All functions pass
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Chesnee, SC 29323
Sam
Job Details: 05/07/2024
"Installed stator,rotor, and control checked drain pump for blockages no blockages found. cycled unit through diagnostics cycle. Diagnostics cycle completed without failure. Ran unit through quick wash cycle on high spin speed. Unit filled, spun and drained without issue multiple times. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw3
Near Easley, SC 29640
Carl
Job Details: 05/07/2024
Installed new outter tub will need inner tub an end cap and lid lock; ordrng 1 Wpw10520780 (End cap) and 1 W10554251 (Basket) and 1 W11307244 (Latch lid)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS6
Near Weaverville, NC 28787
Kari
Job Details: 05/07/2024
"Took quick pics, found console had gaps on both outer sides that are supposed to sit flush against the cooktop. Took off and tried to clip it back in and there is still gapping. Need console for repair. Rescheduled for 5/15 PM ; ordrng 1 W10915815 (Console) and 1 J13 (Job code)"
We serviced a
JENN-AIR RANGE
Model JES9800CAS02
Near Waynesville, NC 28786
Kari
Job Details: 05/07/2024
Installed parts unit checks ok had office run cc for $243.39 and email receipt unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waynesville, NC 28786
Kari
Job Details: 05/07/2024
"Took quick pics, found unit showing 0-9 off balance pause. Found the unit went through diagnostics cycle and didnt sound like tub was spinning, tipped unit back and found belt had fallen off and broke the ring on the cam. Installed new cam and belt reran diagnostic test and found unit showied 7-1 tach missing. Installed shifter and reran test. Unit completed no repeat codes. Unit checks ok; used 1 W11239857 (Belt), 1 W10721967 (Cam), and 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WED4815EW1
Near Easley, SC 29640
Matt
Job Details: 05/07/2024
"Found open contact in timer and door switch. Replaced timer and door switch, checks o.k; used 1 WPW10237959 (Door switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Pickens, SC 29671
Matt
Job Details: 05/07/2024
Found valve split. Replaced valve and tested all functions. Checks o.k
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29611
Larry M.
Job Details: 05/07/2024
"Changed, relay and main fuse. Advised customer to have outlet checked"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Greenville, SC 29611
Larry M.
Job Details: 05/07/2024
Correct part number blower wheel. Could not complete job. UI will not respond. Ordering Ui; ordrng 1 WP697772 (Blower wheel) and 1 W11413567 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Seneca, SC 29678
Frank
Job Details: 05/07/2024
7-1. No heat error. Ohmed heater ohms fluctuate.. replacing heater and control; ordrng 1 W10906426 (Control) and 1 W10518394 (Heater) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Seneca, SC 29678
Frank
Job Details: 05/07/2024
Ohmed thermistor off alittle. Replaced thermistor and control.. tested EVAP fan in diag ok running; used 1 WPW10384183 (Thermistor) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greenville, SC 29609
Larry M.
Job Details: 05/07/2024
Replaced main control. Ran test cycle. Checks ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Greenville, SC 29605
Larry M.
Job Details: 05/07/2024
Replaced heater. Checks okCustomer owes remaining balance of $211
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Tryon, NC 28782
Brian
Job Details: 05/07/2024
"When I arrived customer informed me that the unit had not been cooling well, for a week or so. Tested and found freezer fan not running, but is getting proper voltage. It is likely that the freezer fan itself is the cause. Replaced all parts ordered and tested. Found all fans now working properly and unit has a good frost pattern. Ice makers ok. All operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Boiling Springs, SC 29316
Sam
Job Details: 05/07/2024
Installed all parts. Door opens and closes properly. Cycled unit through quick wash. All components working. All functions pass. No leaks detected after 10 minutes of cycling.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Seneca, SC 29672
Frank
Job Details: 05/07/2024
Tried adjusting pantry drawers. Off alittle bit. Now see pic... Big drawer was opening when opening outer doors.. leveled unit better brought front up so pantry drawer not opening now.
We serviced a
JENN-AIR KITCHEN
Model JDPSS244LL2
Near Six Mile, SC 29682
Frank
Job Details: 05/07/2024
Ran test in diag. F1e2 fail. MCU fail.. had f7e2 wash motor fail.. replaced pump and motor. Drain pump inoperable. Changed from old one. Tested working ok..
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near Boiling Springs, SC 29316
Larry M.
Job Details: 05/07/2024
Helped unistall unit from wall. Replaced temp sensor. Ran test cycle. Checks ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near Pickens, SC 29671
Frank
Job Details: 05/07/2024
Replaced console.. working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Easley, SC 29642
Frank
Job Details: 05/07/2024
Replaced tub gasket. Tested cycle working ok.. not leaking
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Anderson, SC 29625
Jerry D.
Job Details: 05/07/2024
"Capacitor inoperable, installed capacitor sent preid cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Anderson, SC 29626
Jerry D.
Job Details: 05/07/2024
"Bucket and coupling broken, ordering, j13; ordrng 1 W11251049 (Container) and 1 2220458 (Coupling)"
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS00
Near Greenville, SC 29605
Carl
Job Details: 05/07/2024
Installed new valve cycled unit got good slab unit ck ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Moore, SC 29369
Sam
Job Details: 05/06/2024
Found unit making squealing noise and causing loud noise. Found rollers causing noise. Replaced rollers using dryer repair kit from stock. Cycled unit through timed dry. All functions pass unit sounds good.; used 1 4392067RC (Dryer repair kit) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Anderson, SC 29621
Jerry D.
Job Details: 05/06/2024
"Installed listed parts cycled unit through test and no leaks found, all functions are working properly"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Taylors, SC 29687
Chris
Job Details: 05/06/2024
Unit unplugged. Plugged unit to power. Compressor pulls 1.33 amps. Drain pan is full of water. Fan energizes. Frost pattern on evap seems ok . Heater checks at 12 ohms .Unlit had defrost failure . Gave customer a bluebook estimate for repair at $362.23. Installed new part. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJB00
Near Asheville, NC 28801
Brian
Job Details: 05/06/2024
"Unit is across the street at 75 Haywood street in maintenance closet in 7th floor. Unit unplugged when I arrived. Plugged unit in and found compressor running very loudly and then shutting off. Zero,cool. Sealed system repairs needed. R600a. Compressor (W11370574) coupler (W10895713) coupler (W10895723) coupler (W10895750) coupler (W11506635) evaporator assembly (W11394622) coupler (W11504423) coupler (W10897195) coupler (W11225184) coupler (W11401413) coupler (W10897195) coupler (W11225184)dryer (wpw10143759); ordrng 1 W11370574 (Compressor) and 1 W10895713 (Coupler) and 1 W10895723 (Coupler) and 1 W10895750 (Coupler) and 1 W11506635 (Coupler) and 1 W11394622 (Evaporator assembly) and 1 W11504423 (Coupler) and 1 W10897195 (Coupler) and 1 W11225184 (Coupler) and 1 W11401413 (Coupler) and 1 W10897195 (Coupler) and 1 W11225184 (Coupler) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a) and 1 wpw10143759 (Dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Slater-Marietta, SC 29661
Matt
Job Details: 05/06/2024
Customer stated unit shuts off and then comes back on then off again and this continues. Customer had to UN plug unit. I powered unit back on and ran diagnostics. Freezer fan was running at a slow speed. Replaced evaporator fan motor assembly. Checks o.k
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB3
Near Asheville, NC 28801
Brian
Job Details: 05/06/2024
Unit is on 11th floor room 1110. Tested and found right rear burner not getting hot. Inspected and found burner bad. Replaced Right rear (W11396790) burner and tested. Found all operations ok at this time. Did not move unit.
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Asheville, NC 28804
Brian
Job Details: 05/06/2024
"Found lower evaporator fan not running, but is getting proper voltage. I was able to get fan to move, by manually spinning propeller, and found noise not present. It seems as though ice is forming on evaporator, and hitting fan. I recommend replacing Lower evaporator fan motor (W10854409) and defrost sensor (W11573590). Informed customer, that due to the nature of the issue, there could always be further issues resulting in further repairs needed. Customer understood. Quoted customer 569.22. Customer wished to proceed with repairs. Collected total,; ordrng 1 W11573590 (Defrost sensor) and 1 W10854409 (Lower evap fan motor) and 1 Q16 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Travelers Rest, SC 29690
Matt
Job Details: 05/06/2024
Installed water line and pressure reducer. Will call customer in a week to make sure everything is working properly.; ordrng 1 Putonmyscheduleformay13th (Put on my schedule for may 13 th)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Greer, SC 29651
Chris
Job Details: 05/06/2024
"Unit has melted place on door and stuck relay on control causing under counter light not to work .called saftey team . Saftey team requested estimate to repair . Gave saftey an estimate of $862.97. Saftey issued parts authorization. Customer responsible for labor . W1b4zx1wp1. Gave customer a labor estimate of $200.95 for door,control install . Customer denied repair"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Travelers Rest, SC 29690
Matt
Job Details: 05/06/2024
Found unit pulling .35 amps and not cooling. Unit cooled for 6 weeks indicating refrigerant leak.; ordrng 1 W11572047 (Evaporator) and 1 W11547313 (Compressor) and 1 W11506635 (Avx-4) and 1 Wpw10143759 (UV dye drier) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Hendersonville, NC 28791
Brian
Job Details: 05/06/2024
Installed freezer drawer rails and all new led modules. Tested and found all lights ok and freezer door now sealing properly. At this time all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greer, SC 29651
Chris
Job Details: 05/06/2024
Unit is in garage and hasnt been running . Unit has complete sealed system failure . When compressor kicks over to run windings unit stops. Customer when unit is plugged in unit will not freeze or coil down . Gave customer a bluebook estimate for repair at $1800.92 including $250 refrigeration fee. Customer denied repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Moore, SC 29369
Chris
Job Details: 05/06/2024
Customer states unit doesnt dry dishes. Unit has no stored faults. Rinse aid dispenser is completely empty. Ran service cycle . Heater pulled 6.9 amps and completed cycle with no faults.heater amp draw is noted in pictures . Re filled rinse aid dispenser for customer. Called tech line and spoke with drew.unit works as designed. Advised Cusotmer to keep rinse aid dispenser full and to heat water at tap before starting cycle. File number for call is 7739029620
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Roebuck, SC 29376
Sam
Job Details: 05/06/2024
Found unit doing same thing as last time. Skipping straight to done and buzzing. Appears to be capacitor failure again. Will order capacitor and other parts just in case.; ordrng 1 W11626074 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Spartanburg, SC 29301
Sam
Job Details: 05/06/2024
Found unit with fae4 error code for diverter. Unplugged connections and reconnected. Tested with diagnostic cycle after clearing error code. No new error code popping up. Cycled unit through quick wash. All components working all functions pass.
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Spartanburg, SC 29301
Sam
Job Details: 05/06/2024
Found unit with no heat. Found heater of unit with crack in it and no resistance. Replaced heating element. Cycled through timed dry. All functions pass unit heats again.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Boiling Springs, SC 29316
Sam
Job Details: 05/06/2024
Found unit not heating. Found thermal cut off with 0 resistance. Replaced hi limit cut off. Cycled unit through 20 minute of timed dry. Unit heats. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Boiling Springs, SC 29316
Sam
Job Details: 05/06/2024
Found strike cracked on unit not allowing lock to fully engage. Replaced strike. Cycled unit through drain and spin all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Inman, SC 29349
Sam
Job Details: 05/06/2024
Installed parts. Cycled unit through quick wash and checked for error codes in diagnostics. No error codes found. Unit ran through quick wash cycle completely. All functions pass.
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Simpsonville, SC 29681
Carl
Job Details: 05/06/2024
Found neutral grounded on cover plate adjusted lugs and flipped cover plate as to be installed properly and with clearance for the cord lugs cycled unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Simpsonville, SC 29681
Carl
Job Details: 05/06/2024
"Ck incoming voltage 240v ck heater, hi limit,cycling t stat and thurmal ohm good timer motor reciving voltage l14; ordrng 1 Wpw10185982 (Timer) and 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Inman, SC 29349
Chris
Job Details: 05/06/2024
Customer states unit shakes and vibrates. Unit has no stored faults .Suspension is tight and firm. Unit is planted level. All holes are punch through wash basket. Unit passes automatic test mode with no unusual behavior. Added load to rinse and spin cycle. Unit passed with no unusual behaviors. Zip tied drain line . Called tech line and spoke with Nate. Nate advised unit will vibrate and make some noise due to unit being a mechanical machine . Unit works as designed. File number for call is 7739028324
We serviced a
KITCHEN AID REFRIGERATOR
Model KDDO24CVX01
Near Greer, SC 29650
Matt
Job Details: 05/06/2024
"Compressor will not start. Starter is wired correctly per wiring diagram. Compressor pulling 7 amps then trips the overload. Compressor windings read Common to start 4.2 ohms and common to run is 8,2 ohms start to run is 15.8 ohms. 120 volts to starter. Compressor does not read grounded.Tok every line off of compressor and every port was clear. Tried to run compressor compressor still will not run. called tech line and spoke to Rich. Unit non repairable file number 7739029980"