We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Seneca, SC 29678
Frank
Job Details:
08/05/2024
Replaced control and rr element.. tested working ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Seneca, SC 29678
Frank
Job Details:
08/05/2024
Found unit filled with ice.. ran through diagnostics all functions working.. customer states stopped working no ice was in unit.. possible optional drain intermittent not working.. hose looks ok no kinks.. if problem persists bring 1901a drain pump..
We serviced a
FRIGIDAIRE FREEZER
Model FGHS2631PP2
Near Greenville, SC 29601
Larry M.
Job Details:
08/05/2024
"Found ice at bottom of freezer, cleared drain. Checked control thermostat. Found break in wire. Quoted customer $340 to replace thermostat. Customer declined at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29611
Larry M.
Job Details:
08/05/2024
Replaced element. Still no heat. Will order thermostat ; ordrng 1 WP3392519 (Thermo fuse) and 1 W10900067 (Thermo cut off) and 1 WP3977767 (Thermo fix)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Greenville, SC 29611
Larry M.
Job Details:
08/05/2024
Right front burner will not turn off. Will need right front burner and switch. Quoted customer $629. Customer declined.Sr:7739629171
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB10LCS5
Near Greenville, SC 29617
Larry M.
Job Details:
08/05/2024
"Found drain pump and motor assembly inop. Found timer had loose contacts. Quoted customer blue book estimate of $1,199 customer declined service"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, NC 28714
Kari
Job Details:
08/05/2024
"Took quick pics, found unit not going through cycle and found 8-1 long fill code stored in memory. Cleared codes and ran cold valve. Found the flow to be a very small stream. Found cold valve impacted with silt and sediment from well. Installed new valve. Ran diagnostic test Unit checks ok."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO48QTB00
Near Burnsville, NC 28714
Kari
Job Details:
08/05/2024
"Took quick pics, found unit not cooling and showing over temp, found fans running but compressor isnt. Found 120v into inverter but no voltage coming out of inverter. Found compressor winding all 6-7 ohms which is in range according to the tech sheet. Need inverter for repair. Gave cust est of $672.05 customer agreed and paid by cc office ran. Emailed receipt. Rescheduled for 8/12 PM ; ordrng 1 W10629033 (Inverter) and 1 N15 (Job code)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Boiling Springs, SC 29316
Sam
Job Details:
08/05/2024
Installed thermostat and thermal cut off. Cycled unit through timed dry. All components working. Unit heats and tumbles. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Asheville, NC 28804
Brian
Job Details:
08/05/2024
"Found condensation forming on ceiling evaporator cover. Checked and found all doors sealing properly and all fans working. Fresh food evaporator drain clear. Observed and found good frost pattern on evaporator. Customer informed me that they dont live here full time and when they came back recently they found ice had formed by freezer door gaskets after they remove ice build up, the ice didnt come back and then they noticed the moisture accumulated on fresh food evaporator cover. It appears as though the freezer door was not sealed properly, allowing humidity to enter unit and condensate on fresh food evaporator cover. Cleared he water and recommended customer keep a close eye on unit over the next few days. Customer understood. At this time, all operations ok with no leaks detected. Collected 150 for service call."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Arden, NC 28704
Brian
Job Details:
08/05/2024
F3e2 (open or shorted moisture sensor) F2e1 (stuck button) inspected and found unit has poor airflow and found terminal wire came off of moisture sensor. Reattached and tested. Found unit itself working ok. I recommended customer have vent line professionally cleaned. Customer understood.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Hendersonville, NC 28791
Brian
Job Details:
08/05/2024
Installed new stove top spark module. Also found broken wire to spark module. Repaired wire. Tested and found all operations ok at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Belton, SC 29627
Jerry D.
Job Details:
08/05/2024
"Heater open, installed heater, cycled unit through test and heater is working pulling 6 amps, unit chks ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, SC 29627
Jerry D.
Job Details:
08/05/2024
"Thermal inoperable, installed thermal sent preid, cycled unit through test and unit checks ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JUD248RCCX00
Near Simpsonville, SC 29681
Carl
Job Details:
08/05/2024
Found bad compressor witch is not available not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Hendersonville, NC 28739
Brian
Job Details:
08/05/2024
Found damper motor running very loudly. Also found both fresh food door gaskets torn. Customer said that water filter freezes in filter housing. This could be due to damper not functioning properly. Customer said that the change filter light doesnt come on. Damper (WPW10594329) 2 door gasket (W10830162) control (W11524656) and control (WPW10317076) needed. ; ordrng 1 WPW10594329 (Damper) and 2 W10830162 (Door gasket)s and 1 W11524656 (Control) and 1 WPW10317076 (Control) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Anderson, SC 29626
Jerry D.
Job Details:
08/05/2024
"Lock broken, installed lock sent preid, cycled unit through test and all functions are working properly"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Anderson, SC 29624
Jerry D.
Job Details:
08/05/2024
"Wire harness broken, ordering, j13; ordrng 1 W10903246 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Anderson, SC 29621
Jerry D.
Job Details:
08/05/2024
"Temps 38 @ 48, Compressor running no frost on evaperator, compressor noisey amps 2.4, way to high, ordering, w19; ordrng 1 W19 (W19) and 1 W10805035 (Drier) and 1 W11504433 (Nr) and 1 W11504447 (Nr) and 1 W11566984 (Compressor)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Townville, SC 29689
Jerry D.
Job Details:
08/05/2024
Frank completed the call himself
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Fair Play, SC 29643
Frank
Job Details:
08/05/2024
F7e1. F7e4. F0e3 Tacometer error. Basket error. Overload.. accuator not engaging basket. Need actuator no truck stock..; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Cam splutch) and 1 W11591637 (Wire harness) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN-AIR RANGE
Model JIS1450DS1
Near Townville, SC 29689
Frank
Job Details:
08/05/2024
replaced module. Tested working ok..
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Townville, SC 29689
Frank
Job Details:
08/05/2024
Defrosted EVAP replaced fan tested working ok.. Replaced freezer door. Didn't need ice maker came with door.. tested ice maker harvest ok fills ok ..
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hendersonville, NC 28739
Brian
Job Details:
08/05/2024
Found f2e1 (stuck button) f7e9 (locked rotor). Tested unit and found certain buttons on ui not responding but all other operations ok. Installed new ui (w11135391) and control (w11429620). Calibrated and tested. Found all operations ok with no leaks detected.
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Boiling Springs, SC 29316
Sam
Job Details:
08/05/2024
Found unit frozen up on evaporator. Defrost issue. Replaced board in back from stock. Thawed out ice on evaporator. Cycled units power. All functions appear normal. Unit cooling again. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Boiling Springs, SC 29316
Sam
Job Details:
08/05/2024
Found unit with condensation inside. Checked doors and seals. Found units refrigerator door not closing all the way. Nothing blocking door from closing. Door warped. Door will need to be replaced for repair. Will order door.; ordrng 1 LW11258450 (Door) and 1 W11223753 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29303
Sam
Job Details:
08/05/2024
Installed ice maker. Cycled ice maker through test cycle with button underneath. Ice maker rotated and filled with water properly. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greenville, SC 29605
Larry M.
Job Details:
08/01/2024
"Installed new control, fault code for temperature sensor came up will order temp sensor. ; ordrng 1 WPW10181986 (Temperature sensor)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS588FIHV00
Near Inman, SC 29349
Chris
Job Details:
08/01/2024
Unit has broken wires. Ordering door for repair ; ordrng 1 LW11038917 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Easley, SC 29642
Larry M.
Job Details:
08/01/2024
Replaced sump pump and motor assembly. Ran test cycle. Checks o.k.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Easley, SC 29642
Larry M.
Job Details:
08/01/2024
Found unit not filling with water. Will order water valve and sump pump ; ordrng 1 W11460945 (Sump pump) and 1 W11434044 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Easley, SC 29642
Larry M.
Job Details:
08/01/2024
Replaced ice maker. Cycled icemaker. Checks o.k
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyman, SC 29365
Chris
Job Details:
08/01/2024
Customer speaks little to no English. Customer states unit has odors and makes noises . Customer states they found mold in wash basket. Customer states they clean with afresh . No stored faults . Unit passes automatic diagnostics with no faults or odd noises . Odor is from customers fabric softener and soap usage. Advised customer odors are no fault of machine. Removed rotor . Slider in good condition and no oil from drive train. Demonstrated slider and clutch noises by hand to show customer this is normal function. Called tech line and spoke with drew. Unit works as designed. Customer needs to watch soap usage and clean regularly. Cant service odors . File number for call is 7739623427
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Easley, SC 29642
Larry M.
Job Details:
08/01/2024
Checked for fault codes. None found. Ran diagnostic cycle. Unit maiking a loud squealing noise. Could not remove agitator. Will order. ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Pickens, SC 29671
Larry M.
Job Details:
08/01/2024
Found timer sticking. Dryer staying on too long. Timer will not advance. Quoted customer blue book quote of $514. Customer declined service ; ordrng 1 WPW10185992 (Timer) and 1 J13jobcode (J13 Job code)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Lyman, SC 29365
Chris
Job Details:
08/01/2024
Customer states unit has clean bent light come on during cycle . Unit has good ventilation. Advised Cusotmer this is programmed in control . Called tech line and spoke with drew. Drew advised this is normal function for unit to show check vent as reminder. Unit doesnt have vent fault stored . Mostiure sensor check has continuity in harness and moisture sensor itself .Unit check is ok. File number for call is 7739623432
We serviced a
MAYTAG DRYER
Model MEDB200VQ1
Near Campobello, SC 29322
Chris
Job Details:
08/01/2024
Unit is completely stripped down . Rear of unit and door removed for unknown reasons as seen in pictures. Unit needs repair kit. Gave customer a bluebook estimate for repair at. $462.66.advised customer I can run unit until unit is put back together and parts are replaced.removed front cover and bulk head and felt completely fell of drum. Heater coil has heavy sag. Advised customer other parts will be necessary today and in the immediate future . Customer denied any repair. Charged customer c1 and svc fee. Customer advised hes going to scrap unit and assured me to not to reassemble unit
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Anderson, SC 29625
Jerry D.
Job Details:
08/01/2024
"Turntable noises very hard to determine what part is causing noises, ordering, j13; ordrng 1 W11652593 (Turntable) and 1 W11193600 (Ring) and 1 W11193599 (Driver) and 1 W10642989 (Motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Anderson, SC 29626
Jerry D.
Job Details:
08/01/2024
"Temps 49 @ 20, Both fan motors not working, interface not responding, voltages low from cntrl, volts and polarity good, ordering, j13; ordrng 1 W11365808 (Interface) and 1 W11227909 (Interface) and 1 W11369712 (Cntrl) and 1 W11327988 (Assy) and 1 W11206828 (Assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
08/01/2024
Found when heating would say err f3e0 shorted sensor after 10 minutes.. replaced board still the error need to order sensor no truck stock.; ordrng 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Flat Rock, NC 28731
Brian
Job Details:
08/01/2024
Found compressor coming on for a few seconds and then stopping. Used test starter and capacitor and found same issue. Sealed system repairs needed. Compressor (W11547313) coupler (W11504416) coupler (W11504431) coupler (W11506621) coupler (W11506635) Evaporator (W11598433) coupler (W11504423) coupler (W11504415). R600a. ; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598433 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)
We serviced a
WHIRLPOOL REFRIGERATOR
Model krmf706ebs01
Near Flat Rock, NC 28731
Brian
Job Details:
08/01/2024
"Installed new freezer fan. Tested and found heating coming on and good frost pattern forming. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Asheville, NC 28804
Brian
Job Details:
08/01/2024
Found f6e9 (oven appliance manager lost connection). Also found lower oven saying to remove temp probe but temp probe is not present. Also found lights sometimes not working. Console (W11600643) upper control (W11448962) control (W11249217); ordrng 1 W11600643 (Console) and 1 W11448962 (Upper control) and 1 W11249217 (Control lower) and 1 L14 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canton, NC 28716
Kari
Job Details:
08/01/2024
"Took quick pics, found unit not showing cooktop hot and both elements bake and broil are showing 0v between both sides when activated but 240v is at the board. Need control for repair. Rescheduled for 7/6 PM. ; ordrng 1 J13 (Job code) and 1 AccidentallysentboardbackwithJR"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY1
Near Abbeville, SC 29620
Jerry D.
Job Details:
08/01/2024
"Older unit, console Touchpad worn out and peeling loose causing water to get into electronics, controller is inoperable, volts and polarity good, also food chopper is broken, silverware latch and door broken , most parts no longer available"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Greenwood, SC 29649
Jerry D.
Job Details:
08/01/2024
Address is wrong needs reschd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Waynesville, NC 28786
Kari
Job Details:
08/01/2024
"Installed parts and found unit doing same thing. Found white wire to auger motor is open. Called techline spoke with Brandon, he went through the power checks with me and determined there is a broken wire in the cabinet, whirlpool will contact customer about how to proceed. 7739624693"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greenwood, SC 29649
Jerry D.
Job Details:
08/01/2024
"Door seal torn, installed seal sent preid, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Greenwood, SC 29649
Jerry D.
Job Details:
08/01/2024
Customer wouldnt respond to v mails or texts
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greer, SC 29650
Carl
Job Details:
08/01/2024
Ran diagnostics presure switch out of range cap leaking and winding in motor open l14 ; ordrng 1 W11626074 (Acu) and 1 W11026785 (Motor) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mauldin, SC 29662
Carl
Job Details:
08/01/2024
Installed new door gasket unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW07
Near Liberty, SC 29657
Frank
Job Details:
08/01/2024
Found compressor locked up hot.. un plugged rest compressor running system not cooling; ordrng 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 W11547313 (Compressor) and 1 W11572047 (Evap) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 Jobcodex20 (Job code x20)
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Waynesville, NC 28786
Kari
Job Details:
08/01/2024
"Installed parts unit checks ok; used 1 wp3392519 (Fuse), and 1 WP3387747 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Waynesville, NC 28786
Kari
Job Details:
08/01/2024
Installed parts. Unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Waynesville, NC 28786
Kari
Job Details:
08/01/2024
"Took quick pics, found units middle pantry drawer on refrigerator side wont clip into side walls. Looks like side wall holders have been squished in and even when you can get it called techline spoke with Andrew 7739620355 I sent him pictures and he determined the liner repair kit wouldnt be an option. He put unit in for an exchange and told me to have customer call customer service."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Waynesville, NC 28786
Kari
Job Details:
08/01/2024
"Took quick pics,foundunits knob had split and D-ring cracked timer shaft need for repair. Parts and labor are covered under SCode S15110 installed new knob and timer. Unit checks ok had office run cc for Tc of $150 and email receipt ; used 1 W11685947 (Timer), and 1 W11675852 (Knob) from stock"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model CET9100GQ2
Near Spartanburg, SC 29302
Sam
Job Details:
08/01/2024
Found unit still persisting with f27 error code and now a new f21 error code appeared. Called techline. Techline said they are putting unit up for review.File number 7738996081
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29307
Sam
Job Details:
08/01/2024
Found unit not drying clothes. Found unit with no heat. Voltage checks good at terminal block with 240. Found heating element has no resistance. Replaced heating element from pre id parts. Cycled unit through timed dry. Unit now heating normally. All functions pass.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS4
Near Asheville, NC 28804
Brian
Job Details:
08/01/2024
"Found top right adjusters broken. Quoted customer 305.61 for just the right one and 345.32 for both. Customer wished to replace both. Installed new left and right adjusters. Tested unit observing for leaks and proper functions. At this time, all operations ok. Collected 345.32"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Asheville, NC 28804
Brian
Job Details:
08/01/2024
"Installed all parts ordered l tested ice maker and fan and all other functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Boiling Springs, SC 29316
Sam
Job Details:
08/01/2024
Found unit making grinding whining noise when in use when spinning. Cannot see any visual problems with belt or parts underneath but very loud abnormal noise is definitely present. Will order parts for repair.; ordrng 1 W11222082 (Motor) and 1 W10721967 (Splutch) and 1 W11213879 (Belt) and 1 W11454738 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Chesnee, SC 29323
Sam
Job Details:
08/01/2024
Found unit not cooling. Found compressor kicking on and then off almost immediately. Found start device bad. Replaced start device for compressor. Cycled power to unit. Compressor running. Unit starting to cool and operate normally. All functions pass.; used 1 W11615506 (Start device) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDM00
Near Taylors, SC 29687
Carl
Job Details:
08/01/2024
Found evaporator fan open and not receiving voltage. L14 ; ordrng 1 WP2315539 (Fan motor) and 1 W11353815 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29617
Larry M.
Job Details:
07/31/2024
Replaced drain pump. Ran test cycle. Checks ok
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Spartanburg, SC 29306
Sam
Job Details:
07/31/2024
Found units drum not turning or starting. Found that units door switch was not fully seated into connector causing unit to not pick up door switch signal when door was closed. Re seated door switch connection and secured. Cycled unit through normal dry. Unit heats and tumbles. All components working. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Spartanburg, SC 29302
Sam
Job Details:
07/31/2024
Installed ice maker. Cycled units ice maker harvest and water fill test. All components working. All functions pass.
We serviced a
FRIGIDAIRE FREEZER
Model PLFU1778ES5
Near Greer, SC 29651
Chris
Job Details:
07/31/2024
"Unit has sealed system failure. Unit is built together and 2 different units. Unit has no frost pattern on evap. Customer states evap was replaced 8 years ago by homestead . Gave customer a bluebook estimate for 2 men, compressor, evap, tap, drier , and refrigeration fee at $3819.07. Customer declined repair"
We serviced a
KITCHENAID OVEN
Model KFEG500ESS3
Near Taylors, SC 29687
Chris
Job Details:
07/31/2024
"Unit has broken bake element . Called saftey team and spoke with Mike. Mike advised only parts are covered , New policy adjustment is k1bv8g0wp1. Sr is 7739598098. Charged Cusotmer $129.99 for install of element . Ran unit check. Unit check is ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Greer, SC 29651
Chris
Job Details:
07/31/2024
"Unit is from Lowes discount store. Unit makes loud grinding noise,customer states unit had no terminal block screws. Customer added terminal block screws himself. Disassembled unit. Unit has missing screws. Motor is broke and has bent motor mount. Motor mount clip uninstalled at time of service . Blower wheel is rubbing housing . Customer states discount dealer told them it was a belt problem and to contact manufacturer, Unit does not work or not sold in working condition. Called tech line and spoke with Kurt. Sent pictures to hurt. Kurt advised unit must be sold in working condition when from discount dealer. Unit was sold in non working condition. Customer to contact dealer or customer service . File number for call is 7739614152."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Greer, SC 29651
Chris
Job Details:
07/31/2024
"Unit is installed on cart and wedge into counter to prevent cart from moving. Unit has holes in wash plate. Unit has f1-e2 fault,ff6e3,,f7 e4,f7-e9,f0-e3 faults . Debri is in tub and unit has loose suspension. Broken agitator teeth and cracked tub ring. Called 3rd party team and gave all part numbers. Unit needs controls due to faults. Pictures taken and uploaded . Spoke with Amanda. Amanda states unit must repaired . Amanda states extra labor must be filled out through labor form online. . File number for call is 7739591117.. ordeing for repair ; ordrng 1 W11396717 (Pump) and 1 W11219115 (Tub) and 1 W11178227 (Wash basket) and 1 W11510461 (Wash plate) and 1 W11614636 (Agitator) and 1 W11590590 (Tub ring) and 1 W11400156 (Suspension) and 1 W11478525 (Panel ui) and 1 W11621180 (Control) and 1 W11449841 (Geacase) and 1 2man and 1 S17"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Greer, SC 29651
Chris
Job Details:
07/31/2024
Unit uninstalled by customer. Ran diagnostics. Unit began leaking at water tank immediately. Water tank loose and not tightened from inside. Tightened to spec . Ran several unit checks. Unit check is ok. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Greer, SC 29651
Chris
Job Details:
07/31/2024
"Customer states unit freezes produce on back wall. Customer states produce is in bag and back wall temperatures are lower than settings. Placed probe into fresh food section . Top shelf is at 40, middle is at 37 and lower pan drawers are at 37. Freezer is at -1. Called tech line and spoke with Chris . Ran step 121. Damper opens and closes . Ran step 141. Unit gives live temperature reading of 50 but doors have been open for diagnostics and temperature recoding. Removed thermistor and placed in ice water per tech line. Thermistor shows 6.96 on ice. Chris advised thermistor should be approaching 10k on ice. Changed thermistor. Unit check is ok . Sr number is 7739610708; used 1 W10316760 from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0MS0
Near Moore, SC 29369
Chris
Job Details:
07/31/2024
Unit has stuck key fault. Ordeing for repair ; ordrng 1 W11620559 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS11
Near Greenville, SC 29611
Larry M.
Job Details:
07/31/2024
Found mullin not activating in diagnostics. Ordering mullin. ; ordrng 1 WP12722803AP (Mullin)
We serviced a
WHIRLPOOL OVEN
Model WFE515S0ES
Near Greenville, SC 29617
Larry M.
Job Details:
07/31/2024
Installed lower shield. Checks o.k
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Anderson, SC 29624
Jerry D.
Job Details:
07/31/2024
"Installed listed parts , fan motor now running , pulled 30 inches of vaccum, vaccum is holding, during charging found system wont take refrigerant, restricted, probably at filter, ordering factory filter because cap tube is aluminum, ordering, W19; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Powdersville, SC 29673
Jerry D.
Job Details:
07/31/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Piedmont, SC 29673
Jerry D.
Job Details:
07/31/2024
"Needs Cntrl, ordering, j13; ordrng 1 W11511570 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Piedmont, SC 29673
Jerry D.
Job Details:
07/31/2024
Installed listed parts sent preid cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Powdersville, SC 29673
Jerry D.
Job Details:
07/31/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG RANGE
Model MGS8800PZ0
Near Simpsonville, SC 29681
Carl
Job Details:
07/31/2024
Sr#7739613809 chris ; ordrng 1 W10833885 (Temp prob)
We serviced a
KITCHENAID RANGE
Model KFED500ESS
Near Simpsonville, SC 29680
Carl
Job Details:
07/31/2024
Sr#7739613809 chris hinge is locked and will damage door when removed; ordrng 1 W10674700 (Glass front) and 1 W10789064 (Door glass) and 1 W11132120 (Glass) and 1 W11103615 (Cover) and 1 W11132120 (Glass) and 1 W11103615 (Liner) and 2 W11103615 (Reciver)s and 1 WPW10485733 (Hinge)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Walhalla, SC 29691
Frank
Job Details:
07/31/2024
F2e1. UI un plugged.. found connector coming out of plug on control board.. fixed plug tested running spinning ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Walhalla, SC 29691
Frank
Job Details:
07/31/2024
Actuator in operable.. replaced actuator tested cycle working ok.. ; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29617
Larry M.
Job Details:
07/31/2024
"Drain pump ran continuously, checked pressure hose. Found little to no grip in pressure line. Will order harness and main control. ; ordrng 1 W11652038 (Harness) and 1 W11603810 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Saluda, NC 28773
Brian
Job Details:
07/31/2024
"Found doors rusting. Replaced both doors and tested. Found all operations ok at this time, with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hendersonville, NC 28739
Brian
Job Details:
07/31/2024
"Found f7e4 (basket reengagement). Inspected and found rotor screw loose. Inspected rotor and stator and found the, intact. Secured screw with lock tight. Tested unit again and found unit unable to shift gears properly or go into spin. Stator (W11195971) rotor (W11260238) clutch (W10754448) and gearcase (W11449841); ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W11449841 (Gearcase) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Lake Lure, NC 28746
Brian
Job Details:
07/31/2024
Found f6e3 (communication error). Unit will not enter diagnostics and cycles will not start. Inspected drain pump and found it ok. Replaced main control (w11627517) and found same issue. Replaced lid latch (W11700916)mane found unit now entering diagnostics l tested unit and found all operations ok at this time. ; used 1 W11700916 (Latch TS) from stock
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Lake Lure, NC 28746
Brian
Job Details:
07/31/2024
Installed parts ordered. Could not test unit because power is out at the house.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Lake Lure, NC 28746
Brian
Job Details:
07/31/2024
"Found water reservoir not in position and leaning forward, spilling water into ice bin. Inspected and found screw hole, that reservoir screw screws into, broken out of liner. Testing all other functions and found circulation pump running loudly. Contacted Andrew at tech support. We found a part number that may be the correct part. We will have to order to see. Grommet (W10136999) circulation pump (W11542867) and silicone (WP482338) needed. Sr (7739612271); ordrng 1 W11542867 (Circulation pump) and 2 W10136999 (Grommet)s and 1 WP482338 (Silicone) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Piedmont, SC 29673
Jerry D.
Job Details:
07/31/2024
"Glued door seal with sealent 482338 frm truck stock advised customer to leave door shut for several hours, iunit chks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Asheville, NC 28804
Kari
Job Details:
07/31/2024
Installed parts. Ran diagnostic cycle and ran light cycle until it drained. Unit checks ok had office run cc for balance of $281.30 and emailed receipt
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Fountain Inn, SC 29644
Carl
Job Details:
07/31/2024
Found hose hitting back of cabinet adjusted hoses and cord cycled unit ck ok
We serviced a
WHIRLPOOL COOKTOP
Model WGE745C0FS05
Near Simpsonville, SC 29681
Carl
Job Details:
07/31/2024
Found thermal ck of glass in middle if burner out ward installed new top unit ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Simpsonville, SC 29680
Carl
Job Details:
07/31/2024
Adjusted door and catch unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mauldin, SC 29662
Carl
Job Details:
07/31/2024
Installed new adjuster kit unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB06
Near West Union, SC 29696
Frank
Job Details:
07/31/2024
Diode shorted with capacitor burning transformer wires.. need to replace capacitor magnetron transformer.. no evidence of sparking in cabinet.. called safety authorization w1bv2x0wpl1 parts and labor. Sr 7739515210; ordrng 1 W10754299 (Magnetron) and 1 W11493408 (Transformer) and 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Pickens, SC 29671
Larry M.
Job Details:
07/31/2024
Found thermistor with little to no resistance in it. Will order thermistor. ; ordrng 1 W11438736 (Thermistor)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Travelers Rest, SC 29690
Larry M.
Job Details:
07/31/2024
Found rust on freezer door as well as right side freezer door. Will order doors; ordrng 1 13094739SQ (Right side door) and 1 13094917SQ (Freezer door) and 1 W10443320 (Freezer door gasket) and 1 W10830046 (Fridge door seal) and 1 2manjobcode
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
07/31/2024
Found inner basket out of balance. Will order inner basket and suspension. ; ordrng 1 W10752719 (Inner basket) and 1 W11130362 (Suspension) and 2 WP8564458 (Pad)s