Service History 60 - Authorized Service Inc

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Greer, SC 29650

Chris

Job Details: 10/16/2024

Unit has broken adjusters . Gave customer a bluebook estimate for repair at $447.07. Customer denied repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS06

Near Greer, SC 29650

Chris

Job Details: 10/16/2024

Found augar shaft not making contact with bin. Flipped shaft washer . Unit check is ok

We serviced a

AMANA DRYER

Model NED5800HW1

Near Zirconia, NC 28790

Brian

Job Details: 10/16/2024

Found ui not responding. Checked and found unit and controls getting proper voltage. New Console (W11378950) and main control (W11491458) needed. ; ordrng 1 W11378950 (Console) and 1 W11491458 (Main control) and 1 L14 (Job code)

We serviced a

JENN AIR OVEN

Model S105

Near Columbus, NC 28722

Brian

Job Details: 10/16/2024

"Tested bake and broil elemnts and found them both coming on. Preheated oven and found average temps of 352. If issue persists, new thermostat will be needed. I found thermostat (703145) and (702645) discontinued. If issue happens again, no repairs can be made. Customer understood. Collected 150 for service call."

We serviced a

WHIRLPOOL DOWNDRAFT

Model KXD4636YSS7

Near Simpsonville, SC 29680

Carl

Job Details: 10/16/2024

Found voltage to unit found motor open and bad control long job; ordrng 1 W11187731 (Motor) and 1 W11666423 (Switch cover) and 1 W11088943 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Inman, SC 29349

Sam

Job Details: 10/16/2024

Customer claim is unit will randomly blackout and completely lose power and not operate. Could not get problem to duplicate. Checked in freezer compartment found ice build up on evaporator coil. Called techline. Techline said from information present most likely culprit is the evaporator fan motor. Informed customer of issue and that there is no way to test issue to make sure while it is still working. Gave customer estimate for evap motor of 497.25. Customer said she would like to think about repair. Collected trip charge of 150.00 leaving cost of repair if customer decides to continue with repair at 347.25. If customer decides to continue with repair part number needed is W11249952 motor evaporator. SR#7740123833

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Gaffney, SC 29340

Sam

Job Details: 10/16/2024

Found units control board not powering on. Control just making faint clicking noise no lights. Checked incoming power at terminal block. Power checks ok 240 volts. Will order control for repair.; ordrng 1 W11696067 (Control) and 1 W11696065 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Greer, SC 29651

Chris

Job Details: 10/16/2024

Installed new parts. Customer still doesnt like glides on meat pan drawers. Called tech line and spoke with Glenn. Unit works as designed. File number for call is 7740122745

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Weaverville, NC 28787

Kari

Job Details: 10/16/2024

"Took quick pics, found unit showing 8-1 long fill code, ran diagnostic cycle and found cold is a small stream. Cleaned out the valve screen and ran test again. Unit checks ok."

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Weaverville, NC 28787

Kari

Job Details: 10/16/2024

"Took quick pics, found unit will turn lights on and wont do any thing else. Found the unit showing a 7-5 shifter fault. Installed new shifter ran through diagnostics cycle and regular drain and spin, unit checks ok; used 1 W11481772 (Actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mars Hill, NC 28754

Kari

Job Details: 10/16/2024

"Took quick pics, found unit showing a motor locked code, found customer says it only happens on heavy loads, found the floor sloped slightly and the cam has less room than the motor pulley and the belt is rubbing the floor and starting to split. I moved feet out of cabinet as far as possible and advised customers dad who was there with me to get some of the anti-vibration pads to lift the machine off the floor more due to the slope. Installed new belt ran rinse and spin unit checks ok"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Mars Hill, NC 28754

Kari

Job Details: 10/16/2024

"Took quick pics, found units making a clicking noise when first started and does it intermittently. Found the shifter motor getting stuck sometimes and causing a noise. Installed new shifter. Unit checks ok; used 1 W11481772 (Shifter) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Simpsonville, SC 29680

Carl

Job Details: 10/16/2024

"Installed new tub, basket ,trans spluch ,belt, shifter, acu,harness, ran a diagnostic cycled unit ck ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mars Hill, NC 28754

Kari

Job Details: 10/16/2024

"Took quick pics found unit not filling or going through cycle properly. Found the cold valve had mud in the solenoid and the cold hose, installed new valve, unit checks ok. ; used 1 W11210459 (Valve) from stock"

We serviced a

KITCHEN AID DOUBLE OVEN

Model n/a

Near Marshall, NC 28753

Kari

Job Details: 10/16/2024

"7740125445 Took quick pics, found unit 5-4 latch motor code, cleared latch code and 2-1 stuck button key. Ran through auto test, found the loads pass checks and there are no faults or errors found at the end of the auto test. Found when I activate the clean button to move the latches in diag menu. They both move, the upper one makes a terrible clicking sound intermittently. Found the upper door latch is now in the unlocked position and the door still wont open. I put inflatable hand pump on either side and the door will move slightly but it wont open. The hinges are seized up and both doors have two active hinges, would need parts for repair gave customer est of $915.09 customer is gonna call us back if they want to proceed. Had office run cc for $150 and email receipt"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW5430MW1

Near Marshall, NC 28753

Kari

Job Details: 10/16/2024

"Took quick pics, found unit showing 9-1 long drain code, customer had vaccumed out excessive water before I got there. Found pump showing an OL. Installed new drain pump ran through diagnostics cycle and all functions completed. Unit checks ok; used 1 W11399437 (Pump) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Simpsonville, SC 29680

Jerry D.

Job Details: 10/16/2024

"10/16/24 22:09: JW rspndd 10/16 WED, found dw coding f8 e4 flood code tray dry tested float ohms good ald has good solid connection will order parts (by JR)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW2

Near Six Mile, SC 29682

Frank

Job Details: 10/16/2024

Tested unit.. leveled legs. Tested working regular vibrating from unit.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Columbus, NC 28722

Brian

Job Details: 10/15/2024

Found f9e1 (drain system problem) inspected and found wire broken to drain pump. Found service pointer regarding this issue. Repaired wire but we will need to replace lower harness according to service pointer. 2 clip (W11284522) and lower harness (W11643701) needed. ; ordrng 2 W11284522 (Clip)s and 1 W11643701 (Lower harness) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Greer, SC 29651

Chris

Job Details: 10/15/2024

Installed new parts. Unit check is ok

We serviced a

KITCHEN AID REFIRGERATOR

Model KRSF505EBL00

Near Saluda, NC 28773

Brian

Job Details: 10/15/2024

"Customer had ceiling break above unit, due to storm. Unit got rained on. Unit has been plugged in and working properly. Inspected controls and compressor compartment. Found all parts working properly with no significant water damage. Can find no issues with unit at this time. Unit functioning as designed with no leaks detected. Did not move unit. Collected 80 for service call."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW

Near Belton, SC 29627

Jerry D.

Job Details: 10/15/2024

call left a message and had office call and text no answer (by JR)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Travelers Rest, SC 29690

Larry M.

Job Details: 10/15/2024

Replaced main control and power cord. Ran test cycle. All functions pass.Customer would like copy of service history.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near Travelers Rest, SC 29690

Larry M.

Job Details: 10/15/2024

"Found compressor not coming on, will need to replace compressor. ; ordrng 1 W11547313 (Compressor) and 1 SealSystemtech (Seal System tech)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Candler, NC 28715

Kari

Job Details: 10/15/2024

"Took quick pics, found unit not cooling properly. Found the units evaporator covered in frost. Defrosted with my steamer will need ui for repair. 10/22 AM; ordrng 1 W11518204 (Ui) and 1 Partinwarehouse (Part in warehouse)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Candler, NC 28715

Kari

Job Details: 10/15/2024

"Took quick pics, found unit lights would go out and come back on their own and the icemaker was inconsistently making ice. Found all lights to be working today, but seem a little dim. Found pantry control was not on. Took board out of drawer and drawer was full of water and board was completely corroded. Found the lights got brighter when I unplugged the pantry ui. Unit checks ok. Had office run cc for $150 and email receipt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Hendersonville, NC 28792

Brian

Job Details: 10/15/2024

Found door dropping quickly. Friction sleeves are ok. Adjusted hinge springs and tested. Found all operations ok at this time with no leaks detected.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spartanburg, SC 29306

Sam

Job Details: 10/15/2024

Found unit not wanting to operate properly. Checked for error codes. Found multiple error codes. F0e7 f6e3 f7e4 f3e3 f7e9. Inspected all parts related to each error code. Found multiple parts need replacement for repair. Gave customer estimate of 1013.27 for total repair. Customer declined estimate said she will use that money to buy a new one. Collected trip charge of 150.00.

We serviced a

MAYTAG RANGE

Model MGS8800FZ5

Near Spartanburg, SC 29307

Sam

Job Details: 10/15/2024

"Customer complaint is that units middle burner has too small of a flame. Called techline. Techline said to try different Oriface sizes to fix issue. Techline provided part numbers W10849714, W10849175 will order both and return for repair.SR#7740117194; ordrng 1 W10849714 (Oriface) and 1 W10849175 (Oriface)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Hendersonville, NC 28792

Brian

Job Details: 10/15/2024

"Customer complaint is that the door is swinging opened and hitting pantry door in kitchen. Found door operating properly. Informed customer that door is designed to open like. Customer understood. At this time, unit is functioning as designed with no leaks detected. Did not move unit."

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Greenville, SC 29615

Carl

Job Details: 10/15/2024

Found thurmister out of range l14; ordrng 1 W11087438 (Fan assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Spartanburg, SC 29307

Sam

Job Details: 10/15/2024

Customer complaint is unit does not fill with enough water when on deep water wash. Water appears low on deep water wash with load only about half the tub and clothes floating above water. Checked pressure tube of unit. Checks ok. Unit will need new control and possibly valve for repair. Will order both just in case.; ordrng 1 W11608056 (Control) and 1 W11641117 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Boiling Springs, SC 29316

Sam

Job Details: 10/15/2024

Installed ice maker. Cycled ice maker. Ice maker filled with water. Checks ok.

We serviced a

WHIRLPOOL REFIRGERATOR

Model ET18JKXMNR9

Near Piedmont, SC 29673

Carl

Job Details: 10/15/2024

Called tech line Joe sr#7740115233 unit is unrepairable

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Greenville, SC 29607

Carl

Job Details: 10/15/2024

Removed dishwasher installed new sump assembly reinstalled unit applied power ran a diagnostics and a test cycled to ck operation unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Travelers Rest, SC 29690

Larry M.

Job Details: 10/15/2024

Called customer and customer said they did not confirm appointment. Will need to reschedule ;

We serviced a

MAYTAG WASHER

Model MHW3505FW

Near Easley, SC 29640

Larry M.

Job Details: 10/15/2024

"Removed front cover of unit and uninstalled drain pump filter. Found nothing clogged. Reinstalled filter and front cover. Ran diagnostics, error code f9e1 issue with drain pump ; ordrng 1 WPW10605427 (Drain pump) and 1 W11201283 (Main control)"

We serviced a

WHIRLPOOL COOKTOP

Model WFE535S0LZ2

Near Westminster, SC 29693

Frank

Job Details: 10/15/2024

Bugs shortedb2 back elements and control need to replace. Customer says has coverage through Lowes.. customer calling Lowes to set up appointment. W11548749 control W11171119 need 2 elements.. bb quoted $1066.62

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Boiling Springs, SC 29316

Sam

Job Details: 10/15/2024

Customer complaint is that unit is not cooking well enough. Checked temperature of unit. Temperatures seemed a tad low with thermometer that was used. Calibrated machines temperature and raised upper oven temp by 15 degrees. Told customer to try unit a few times and if he has more issues to give us a call back.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Inman, SC 29349

Sam

Job Details: 10/15/2024

Found unit making intermittent buzzing noise at high and low pitches. All signs point to fan motor. Will order new fan motor.; ordrng 1 W11559968 (Motor)

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0D00

Near Greer, SC 29651

Chris

Job Details: 10/15/2024

Customer provided new knobs and cant get knob to fit hand valve. Old sleeve from old knob still on shaft. Removed sleeve. Installed knob. Unit check is ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Greer, SC 29651

Chris

Job Details: 10/15/2024

Customer states racks are noisy when being rolled out. All wheel spin freely on all 3 racks. No damage to unit.noise is completely normal . Unit check is ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Greer, SC 29650

Chris

Job Details: 10/15/2024

Installed new door. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Pelzer, SC 29669

Jerry D.

Job Details: 10/15/2024

Found unit not cooling. Checked low side preasure was at a 28 inch vacuum. system restricted. Installed a new drier system still restricted. took lines loose to high side blew with nitrigen high side open took cap tube loose at evap blew nitrigen through evap open then blew trhough cap tube and it was open. pulled vacuum reharged and still restricted. Called tech line talked to Robert he said it has to be restricted internaly deemed non repairable SR7740117212

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model GX900QPPS7

Near Walhalla, SC 29691

Frank

Job Details: 10/15/2024

Plastic on great broke.. broke off shaft.; ordrng 1 882699 (Gear) and 1 Jobcodel14 (Job code l14)

We serviced a

KITCHEN AID REFIRGERATOR

Model KRFC704FBS03

Near Walhalla, SC 29691

Frank

Job Details: 10/15/2024

70 in rc. 27 in fc.. warm freezer fan not working in test 56; ordrng 1 W11394920 (EVAP cover) and 1 W11592010 (Compressor) and 1 W11575001 (3 way valve) and 1 W11336586 (Control) and 1 W11533213 (Control board) and 1 w11506635 (Access port) and 1 Sealedsystemtech (Seal system tech) and 1 Jobcodex20 (Job code x20)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Easley, SC 29642

Frank

Job Details: 10/15/2024

Replaced start switch tested working ok

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Canton, NC 28716

Kari

Job Details: 10/15/2024

"Took quick pics, found units strike had broken off into latch. Latch was not damaged. Installed new strike and ran diagnostic test. Unit checks ok; used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Lake Junaluska, NC 28745

Kari

Job Details: 10/15/2024

Installed parts unit checks ok

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Canton, NC 28716

Kari

Job Details: 10/15/2024

"Took quick pics, found unit had a thermal crack through left front burner, it appears to be on the inside of the glass and none of the pieces have come off. Need cooktop and mounting kit for repair ; ordrng 1 W11223311 (Cooktop) and 1 Mailurecooktopisgoodbeforescheduled and 1 N15 (Job code) and 1 8186533 (Bracket kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hendersonville, NC 28791

Brian

Job Details: 10/15/2024

Found bottom of freezer frozen but the rest of the unit isnt cooling. Found freezer evap fan not running. Checked and found freezer evap fan getting proper voltage. New Evap fan (WP2315549) fan blade (WP2169142); ordrng 1 WP2315549 (Evap fan) and 1 WP2169142 (Fan blade) and 1 L14 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fletcher, NC 28732

Brian

Job Details: 10/15/2024

Found unit getting proper voltage. Dial would respond but start button will not. New Control (W11608056) needed. ; ordrng 1 W11608056 (Control) and 1 J13 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Inman, SC 29349

Sam

Job Details: 10/15/2024

Found unit acting erratic. Had f9e1 error code for long drain. Unit drain would not stop. Checked drain pump resistance and for clog. Checks ok. Checked drain line is proper depth in wall. Drain line was too far down. Adjusted drain line. Unit still draining constantly with f9e1 error code. Replaced control. Cycled unit through quick wash. Unit went through entire cycle with no issues. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Easley, SC 29640

Larry M.

Job Details: 10/15/2024

"Found breaker flipped off. Turned breaker back on. Ran test cycle. Communication Error message came on. Will need harness, main control and ui. ; ordrng 1 W11310055 (Harness) and 1 W11583885 (Console) and 1 W11733951 (Main control) and 1 2manjobcode (2 man job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Pickens, SC 29671

Larry M.

Job Details: 10/15/2024

Uninstalled ice maker. Replaced with new ice maker. Cycled unit. All functions pass.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Greenville, SC 29615

Chris

Job Details: 10/15/2024

Unit has key pad failure. Unit will not recognize commands or enter diagnostics. Gave customer a bluebook estimate for repair at $636.00.mcustomer denied repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Fairview, NC 28730

Brian

Job Details: 10/14/2024

"Found water dripping from top right corner of freezer door, when ice maker attempts to fill. Checked and found ice maker fill tube frozen over. Thawed fill tube and tested. Water is no longer coming from door. Informed customer that if issue happens again, a new freezer door may be needed. Customer understood. Collected 170."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Spartanburg, SC 29307

Sam

Job Details: 10/14/2024

Found unit making awful grinding noise when in use at end of spin.checked underneath unit. All components appear to be working and in good condition. Grinding sounds like it is coming from gear case. Will order gear case for repair.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Seneca, SC 29678

Frank

Job Details: 10/14/2024

Board error. shorted replaced board.. tested working ok. Unit pulled out upon arrival..

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Flat Rock, NC 28731

Brian

Job Details: 10/14/2024

"Unit unplugged when I arrived. Plugged unit in and found drain pump coming on. Let drain pump time out. Found no saved error codes. Inspected and found pressure hose loose on control. Ensured there was no flash in pressure port. Also found belt squeaking. Adjusted pressure hose and installed new Belt (W11239857)l calibrated and tested unit. At this time, all operations ok with no leaks detected. ; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Weaverville, NC 28787

Kari

Job Details: 10/14/2024

Installed parts unit checks ok

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Marshall, NC 28753

Kari

Job Details: 10/14/2024

"Took quick pics, found unit showing 7-6 motor open code found the motor shows correct resistance but it doesnt agitate or spin, found the capacitor showing OL. Installed new capacitor reran diagnostic test. Unit checks ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spartanburg, SC 29302

Sam

Job Details: 10/14/2024

Found unit draining and not stopping. Let drain pump time out. Checked diagnostics for error codes found error codes f1e1 and f3e1 inspected wiring and control. All wires check ok found green light on control not on like its supposed to be. All signs point to control failure. Will order control for repair. ; ordrng 1 W10919003 (Drain pump) and 1 W11603810 (Control) and 1 W11652038 (Wire harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS42QKT00

Near Travelers Rest, SC 29690

Larry M.

Job Details: 10/14/2024

Wrong part in box. Will need correct water filter.; ordrng 1 EDR5RXD1 (Water filter)

We serviced a

KITCHEN AID REFIRGERATOR

Model KRMF706ESS01

Near Seneca, SC 29678

Frank

Job Details: 10/14/2024

5 degrees in fc. . Lights not coming on.. need to replace power boards bb quoted 1259.30. Not repairing at this time paying tc..

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Honea Path, SC 29654

Frank

Job Details: 10/14/2024

Control not functioning.. volt check ok. Burners working ok.. ; ordrng 1 W11548749 (Control board) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Simpsonville, SC 29680

Carl

Job Details: 10/14/2024

"Square trade ; ordrng 1 W11654344 (Compressor), tckt not sent, faulty send-to target"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503ESS0

Near Travelers Rest, SC 29690

Larry M.

Job Details: 10/14/2024

"Installed ice maker, cycled unit. All functions pass. $370.28 remaining balance due. ; ordrng 1 N15Jobcode (N15 Job code)"

We serviced a

AMANA RANGE

Model AER6303MMS1

Near Easley, SC 29640

Larry M.

Job Details: 10/14/2024

Customer had an emergency come up. Customer said they will need to reschedule ;

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS16

Near Simpsonville, SC 29681

Carl

Job Details: 10/14/2024

Installed new Imk cycled unit ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Piedmont, SC 29673

Larry M.

Job Details: 10/14/2024

Found rust along top panel and bottom panel. Will need outer shell. Will order door ; ordrng 1 W11461694 (Outer panel)

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD608ESS01

Near Piedmont, SC 29673

Larry M.

Job Details: 10/14/2024

Installed led lights. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Gaffney, SC 29341

Sam

Job Details: 10/14/2024

Installed parts. Cycled units dispenser and fill test in ice maker. Unit dispensed and filled with water into ice maker properly. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Anderson, SC 29621

Frank

Job Details: 10/14/2024

Damper rattling while running.. ordering damper diffuser; ordrng 1 W11236851 (Diffuser) and 1 Jobcodej13 (Job code j13)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS2

Near Simpsonville, SC 29681

Carl

Job Details: 10/14/2024

Installed new seal and Outter door panel unit ck ok

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Taylors, SC 29687

Chris

Job Details: 10/14/2024

Installed new parts. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ08

Near Greer, SC 29651

Chris

Job Details: 10/14/2024

Water will not dispense from unit. Imk fills and makes ice. Water tank is empty and no water has inserted tank. Repaced valve. . Same result. All connections are tight underneath front of unit and rear. Valve will not hum. Ordeing parts for repair ; ordrng 1 W11551458 (Door) and 1 2man and 1 Q16 and 1 W11162042 (Housing) and 1 W11566891 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Duncan, SC 29334

Chris

Job Details: 10/14/2024

Unit has broken wires in doors . Ordeing for repair ; ordrng 1 W11566705 (Door) and 1 2man and 1 N15

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Greer, SC 29651

Chris

Job Details: 10/14/2024

Customer states check lint will appear on display at times. Unit has no stored faults. Vent is clear. Advised customer reminder is programmed and coded in software. No fault. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Duncan, SC 29334

Chris

Job Details: 10/14/2024

After power cycling unit in RV cooling off is displayed on UI. Showed customer how to power unit back on . Unit passes step 3 and 4. Unit began cooling down. Unit check is ok

We serviced a

JENN-AIR RANGE

Model JGRP536WP01

Near Anderson, SC 29621

Frank

Job Details: 10/14/2024

Had f2e3 error ui hardware error.. tested calibrated. 390. Gas won't come back on after reaching temp. Ordering dsi and igniter bb quoted $630.57 paid $ 315.28 owe 315.28; ordrng 1 WPW10145531 (Dsi board) and 1 W11448312 (Igniter oven) and 1 Jobcodel14 (Job code l14)

We serviced a

JENN-AIR COOKTOP

Model JGD3536BS00

Near Piedmont, SC 29673

Larry M.

Job Details: 10/14/2024

Found burner caps not grounding properly causing extended lighting times.; ordrng 1 7504P29960 (Cap burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Greenville, SC 29605

Larry M.

Job Details: 10/14/2024

Installed ice maker. Cycled unit. All functions pass.

We serviced a

JENN-AIR OVEN

Model JMW2427DB01

Near Lyman, SC 29365

Chris

Job Details: 10/14/2024

Unit has stuck key fault. Ordeing for repair ; ordrng 1 W11236895 (Panel)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fletcher, NC 28732

Brian

Job Details: 10/14/2024

Customer complaint is that the door is difficult to close. I found door strike a bit stiff. Adjusted strike and tested. Door is now closing as designed. All operations ok. Did not move unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Boiling Springs, SC 29316

Sam

Job Details: 10/14/2024

Found water in the bottom of unit. Found unit not draining well. Checked drain line no kinks found. Checked drain pump. Found clog in drain pump not allowing propeller to rotate efficiently and remove water from dishwasher. Removed blockage from drain pump propeller. Cycled unit through quick wash. Unit now drains properly. All functions pass.

We serviced a

KITCHEN AID DISHWASHER

Model KDFE204ESS1

Near Inman, SC 29349

Sam

Job Details: 10/14/2024

Installed parts. Cycled unit through diagnostics wash. All components operating. No new error codes. No leaks during cycle. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Inman, SC 29349

Sam

Job Details: 10/14/2024

Found water dripping slowly and intermittently at water dispenser when not in use. Checked for cracks anywhere near dispenser/housing. Could not see any cracks visible to the eye. Will order new dispenser for repair.; ordrng 1 WPW10353552 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Fairview, NC 28730

Brian

Job Details: 10/14/2024

Found right door gasket torn. New gasket (W10830055) needed. ; ordrng 1 W10830055 (Gasket) and 1 J13 (Job code)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Candler, NC 28715

Brian

Job Details: 10/11/2024

Found door locked when I arrived. Checked and found f6e3 (communication error) F7e9 (locked rotor) F0e5 (off balance load) error codes. Lid locked when I arrived. Attempted to test cycle unit and it would not go through. Checked and found rotor bolt loose and stripped. Also found lid lock and struck damaged. Strike (W11457841) latch (W11700916) main control (W11614514) ui (W11478526) and screw (W10752189) needed. ; ordrng 1 W10752189 (Screw) and 1 W11478526 (Ui) and 1 W11614514 (Main control) and 1 W11700916 (Latch) and 1 W11457841 (Strike) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Greenville, SC 29617

Larry M.

Job Details: 10/11/2024

Found detergent in bottom of tray. Ran test cycle. Didnt see any leaks. Found excessive sud buildup. Ran another cycle to get rid of most of Suds. Advised customer to use less detergent.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Piedmont, SC 29673

Larry M.

Job Details: 10/11/2024

"Replaced console,control, idler, motor, and blower. Ran test cycle. Checks ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Easley, SC 29640

Larry M.

Job Details: 10/11/2024

Customer states dishes arent drying. Advised customer to use cascade pods and or jet dry and to have correct water temperature. Called techline and spoke with Joe. Suspects temperature issueSuggested to run hot water before running unit. SR:7740095938

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Alexander, NC 28701

Kari

Job Details: 10/11/2024

"Took quick pics, found unit not heating. Found the hi limit thermal open and the exhaust thermistor out of range. Found external duct was collapsed. Customer had new rigid external duct which I installed. Installed new thermistors. Unit checks ok; used 1 W10900067 (Thermal), and 1 WP8577274 (Thermal) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Mills River, NC 28759

Brian

Job Details: 10/11/2024

Found rear felt seal out of position and seal glue smeared all over rear part of drum. New Drum (W10899578) needed. ; ordrng 1 W10899578 (Drum) and 1 L14 (Job code)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Easley, SC 29640

Larry M.

Job Details: 10/11/2024

Found outer glass and seal not sealing and not keeping temperature. Will need outer shell and seal ; ordrng 1 W11176456 (Outer shell) and 1 W11389703 (Cross support) and 1 WPW10535778 (Seal)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Six Mile, SC 29682

Frank

Job Details: 10/11/2024

Option drain pump 1901a inoperable. Need to replace bb quoted $1049.35. declining repair at this time. Paid tc.. $150.

We serviced a

FRIGIDAIRE REFIRGERATOR

Model n/a

Near Taylors, SC 29687

Chris

Job Details: 10/11/2024

Found unit powered off. Showed customer how to power unit back on . Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Liberty, SC 29657

Frank

Job Details: 10/11/2024

When ice bucket full not dispensing Ice.. motor turns ok. Ice bucket seems like it's hard to turn when ice is in it.. ; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (Coupler) and 1 W11202789 (Motor) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL WASHER

Model WTW6150PW0

Near Greer, SC 29651

Chris

Job Details: 10/11/2024

Found broken strike . Replaced strike. Unit check is ok

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