Service History 59 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Simpsonville, South Carolina 29680

Carl

Job Details: 04/25/2025

Ck temp in the rc to shelf 33 bottom drawer ck first pattern on evaporator is good and even 0 in the fc unit ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Greenville, South Carolina 29609

Nathan

Job Details: 04/25/2025

Needs control board because start button isnt working. Let it start in diagnostics to make sure everythings working properly and heater amps out at 8 amps. Ordering control board and office will call and schedule return visit when parts arrive. ; ordrng 1 W11637583 (ACU) and 1 J13laborcode (J13 labor code) and 1 GiveparttoNathantosneakinschedule (Give part to Nathan to sneak in schedule)

We serviced a

WHIRLPOOL M/W OTR

Model WMH78519LZ00

Near Greenville, South Carolina 29611

Larry M.

Job Details: 04/25/2025

Called TECHLINE to report pictures of damage. SR:7741424444Called safety team for approval of touch up paint. Safety team advised touch up paint Authorized touch up paint. W1dyqf1wpl1Advised customer not to use bowl ; ordrng 1 4396174 (Touch up paint)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Anderson, South Carolina 29625

Frank

Job Details: 04/25/2025

Placed listed parts tested cycle running as an intended

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Anderson, South Carolina 29621

Frank

Job Details: 04/25/2025

Found diffuser rattling. Need to replace ; ordrng 1 W11236851 (Diffuser) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL DRYER

Model WED7120HC3

Near Mills River, North Carolina 28704

Brian

Job Details: 04/25/2025

Found unit not heating. Unit is getting proper voltage. Tested and found element bad. New Element (WP3387747) needed. ; ordrng 1 WP3387747 (Element) and 1 L14 (Job code)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Greenville, South Carolina 29607

Nathan

Job Details: 04/25/2025

Replaced weak hinges and control board. Error code for slow water didnt come back since last visit so I didnt need to replace the valve assembly. The water being off during the cycle caused that error from previous visit. Tested after calibration and everythings performing as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2597AEP2

Near Greenville, South Carolina 29605

Nathan

Job Details: 04/25/2025

Replaced ice maker and tested operations. Ice maker wasnt getting power after new one installed because I didnt have connector in all the way. Called tech line because I assumed it was the board that stopped sending voltage to ice maker. I found out that theres voltage at board and incoming power to ice maker. Pulled out ice maker and found that I didnt plug in connector all the way. Fills with water now so everything should be working as designed. Charging card remainder of balance $241.72 and office will email receipt after card is charged. Thank you!

We serviced a

WHIRLPOOL KITCHEN

Model WFG320M0MS0

Near Piedmont, South Carolina 29673

Frank

Job Details: 04/25/2025

Ran stove tested by burners tested line from valves. No gas detected. Ran oven tested below by burner no gas detected..back by supply lines all testing g ok unit running as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 04/25/2025

"Found unit not draining. Checked for error codes found f9e1. Checked underneath unit. Found unit has already been worked on at drain pump with wire nuts and splicing found one wire nut came loose and drain pump has crack at base causing cover to fall off. Tightened wire nut and got unit to drain. Per whirlpool guidelines unit is in manufacturing warranty, will order new harness and drain pump for repair. Will return with parts.; ordrng 1 W11643701 (Wire harness) and 1 L14 (L14)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 04/25/2025

Unit not cleaning dishes. Found unit with f4e3 error code. Unit needs new pump and motor. Will order for repair.; ordrng 1 W11613479 (Pump and motor) and 1 J13 (J13)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Easley, South Carolina 29640

Larry M.

Job Details: 04/25/2025

Replaced gearcase. Ran calibration cycle. All functions pass.

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRM02

Near Greer, South Carolina 29650

Chris

Job Details: 04/25/2025

Installed new parts. Cleared drain tube from top and bottom. Unit check is ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Inman, South Carolina 29349

Sam

Job Details: 04/25/2025

"Installed new Splutch, gearcase, and inner basket. Cycled unit through calibration and diagnostics overview cycle. Both cycles performed perfectly. All components working. No leaks or abnormal noises and shaking. All functions pass."

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ5

Near Inman, South Carolina 29349

Sam

Job Details: 04/25/2025

Found unit not igniting bake or broil not speaking at all. Replaced DSI board. Unit still not functioning. Called techline. Techline had me go through continuity and voltage checks all across machine. Came to conclusion something is wrong with gas valve/ regulator. Will order valve for repair. SR#7741426125; ordrng 1 W10861656 (Regulator) and 1 J13 (J13)

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Greer, South Carolina 29651

Chris

Job Details: 04/25/2025

"Unit has f1 , f2,f6,f7 and f5 faults. Oil coming from drive train. Control is unavailable. Called third party team and spoke with dainelle . Advised to close call. File number 7741348271"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Taylors, South Carolina 29687

Chris

Job Details: 04/25/2025

Installed new parts. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Pickens, South Carolina 29671

Larry M.

Job Details: 04/25/2025

"Replaced harness, ACU, and drain pump. Ran test cycle. All functions pass."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Greenville, South Carolina 29605

Nathan

Job Details: 04/25/2025

Ran unit after checking everything over and everything appeared good. Ran test cycle after looking over ice maker and everythings turning on. Evaporator coil wasnt frosting creating ice after 10 minutes so I assumed there was a sealed system issue. Removed ice machine because I never heard the condenser fan come on. After removing rear cover I noticed hanging condenser motor connector that has a broken lock tab. Ordering main wire harness due to broken tab. Taped connector on in the mean time so they can use it until we get main harness. ; ordrng 1 W11123917 (Main wire harness) and 1 U18laborcode (U18 labor code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Easley, South Carolina 29642

Frank

Job Details: 04/25/2025

4 3. Error code 2 1. Wash motor error. Heater error no error for 2 1 wash motor not coming on.. eed to order ; ordrng 1 W11613479 (Simp and motor) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HW20

Near Black Mountain, North Carolina 28711

Kari

Job Details: 04/25/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Inman, South Carolina 29349

Chris

Job Details: 04/25/2025

Pre IDf first call complete . Spoke to Breanna about the call she is notifying customer ; ordrng 1 W11608056 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF7330RZ00

Near Inman, South Carolina 29349

Sam

Job Details: 04/25/2025

Found unit not reading door is closed. Found units door not reading closed. Found bottom door catch cracked inside of interlock switch. Unit will need new door and interlock switches for repair.; ordrng 1 W11731160 (Door) and 1 W11662685 (Interlock) and 1 L14 (L14)

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Leicester, North Carolina 28748

Kari

Job Details: 04/25/2025

Installed parts unit checks ok. Cust paid in full first trip.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDB

Near Slater-Marietta, South Carolina 29661

Larry M.

Job Details: 04/25/2025

Found roaches inside of unit chewing up harness. Called tradecare to report Spoke with JordanSR:7741377328

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29BBMS03

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 04/25/2025

Replaced ice maker and heater. Cycled unit. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Spartanburg, South Carolina 29301

Sam

Job Details: 04/25/2025

Found handle to drawer above freezer keeps loosening no matter how tight and secure screw is tightened. Found screw threads on right side of door handle partially stripped allowing handle to come loose after tightening. Replaced door handle. Handle now staying secure and not loosening anymore. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Spartanburg, South Carolina 29301

Sam

Job Details: 04/25/2025

Found unit with multiple issues. Lights interior not working/dim freezer light completely out causing other lights to dim. Units thermistors and fans check ok. Checked compressor. Compressor not coming on. Checked voltage to inverter board. Voltage 120 present but no activation of compressor. will order compressor and inverter board. Will order led light kit for lights.; ordrng 1 W11380560 (Control) and 1 W11683242 (Led kit) and 1 W10276644 (Compressor) and 1 W10893917 (Inverter box) and 1 WPW10143759 (Uv drier) and 1 R134a (R134a) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 Nitrogen (Nitrogen) and 1 X20 (X20)

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Spartanburg, South Carolina 29306

Sam

Job Details: 04/25/2025

Customer stated unit intermittently tripped breaker when using bake. Customer stated that previous time where breaker tripped now units bake will not function. Igniter not coming on. Called techline. Through checks found wires to bake igniter and gas valve were pinched behind back panel. Techline advised to replaced harness. Called safety. Updated safety team on findings and what unit needs for repair. Safety acknowledges and said to proceed. Will order harness.Techline file number: SR#7741430174; ordrng 1 W11465032 (Harness) and 1 J13 (J13) and 1 Lookatharnessbeforeshouldbemultiplewiresnotjustpurple (Look at harness before should be multiple wires not just purple)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Seneca, South Carolina 29678

Matt

Job Details: 04/25/2025

"Found unit at 20 degrees in freezer and 40 in fresh food section. Unit was cycled off. Evacuated system. Replaced compressor and evaporator. Pressure tested. Unit held pressure. Pulled a vacuum and weighed in 1.76 ounces of r600a. Then I replaced evaporator fan motor,housing and blade. Unit now has a good frost pattern on evaporator.Authorization w1dyrg1nl1.5"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Anderson, South Carolina 29625

Matt

Job Details: 04/25/2025

Put unit in diagnostics and found F8e1 error no fill long fill. In customers video the motor wouldn't start and had a hum like capacitor is weak. I replaced water valve and the capacitor. Cleared all error codes. Tested operation with a load of towels. Checks o.k; used 1 W11428524 (Capacitor) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greenville, South Carolina 29611

Nathan

Job Details: 04/25/2025

"Replaced spin basket,agitator,and gearcase due to snagging clothing during agitation. Calibrated and tested at utility sink. Everythings performing as designed."

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS02

Near Greenville, South Carolina 29605

Matt

Job Details: 04/25/2025

"Installed new fan motor and blade, checks o.k"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC300ESS07

Near Asheville, North Carolina 28803

Brian

Job Details: 04/25/2025

Found user interface not responding or illuminating. Unit is getting proper voltage. Cycled power to unit and found same issue. Checked and found all control connections ok. User interface is getting pulsing inconsistent voltage. User interface (W11524656) control (WPW10317076) and overlay (W11712701) needed. Quoted customer 1090.99. Informed customer that there could always be further issues resulting in further charges. Customer understands and does not wish to proceed with repairs at this time. Collected 150 for service call.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Asheville, North Carolina 28803

Brian

Job Details: 04/25/2025

Found f0e5 (off balance load). Tested unit in diagnostic and unit completed without issues. Tested high speed spin and found basket centered and functioning normal. Suspension ok. Unit is level. Contacted tech support and spoke to Steve. I informed him of situation and all repairs that have been done. U it is functioning as designed. He did not recommend replacing any parts or doing any repairs at this time and suggested customer contact Customer service with further questions. Customer understands. Sr number (7741429168)

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Fairview, North Carolina 28730

Brian

Job Details: 04/25/2025

"Installed new lid latch. Calibrated and tested unit in diagnostic. At this time, all operations ok with no leaks detected."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Easley, South Carolina 29640

Frank

Job Details: 04/25/2025

"Replaced ui and control. Unable to tests outside no drain or water.. Powers 9n, spinning ok.."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF3

Near Slater-Marietta, South Carolina 29661

Matt

Job Details: 04/25/2025

Found system running in 20 inch vacuum. Pressurized system with nitrogen and leak checked with micronizedleak detector. No leaks found and pressure did not drop. Pulled a vacuum and unit held vacuum. Recharged system. Condenser is hot and temperature is dropping inside refrigerator.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Mauldin, South Carolina 29662

Carl

Job Details: 04/25/2025

Lose connection at the door switch reconnected cycled unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Etowah, North Carolina 28729

Brian

Job Details: 04/24/2025

"Installed parts ordered. Tested and found all operations ok at this time, with no leaks detected."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

Customer concerned about crackling noise and is concerned that unit is getting too hot. Found unit getting proper voltage. Tested unit temps on high and low. Found high setting average 155 and low setting average 130. These temps are within normal operating range. Found crackling noise just some debris bouncing around in vent line. Cleared that and tested. Found all operations ok at this time.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW4816FW3

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

Unit unplugged when I arrived. Found f1e1 (main control fault) f8e1 (long fill) f3e1 (pressure system fault). Cleared codes and let pump time out. Found same results. New control (W11603810) needed. ; ordrng 1 W11603810 (Control) and 1 J13 (Job code)

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

Found unit not agitating and squealing when breaking. Inspected and found Motor (WP21001950) bearing kit (12002213) belt (WP22003483) Transmission (21001536) seal (22003431) gasket (22003595) seal (22003389). Found Transmission (21001536) seal (22003431) seal (22003389) no longer available. Informed customer of situation. ; ordrng 1 WP21001950 (Motor) and 1 12002213 (Bearing kit) and 1 WP22003483 (Belt) and 1 21001536 (Transmission NLA) and 1 22003431 (Seal NLA) and 1 22003595 (Gasket) and 1 22003389 (Seal NLA)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Fairview, North Carolina 28730

Brian

Job Details: 04/24/2025

Found rollers gunked up and squealing loudly. Also found vent line too long and kinked. Shortened vent line and installed roller Repair kit (4392067). Tested and found all operations ok at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Starr, South Carolina 29684

Jerry D.

Job Details: 04/24/2025

"Temps 37@4, imk wont cycle, installed imk sent preid, cycled unit through test and harvest and fill chks ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Six Mile, South Carolina 29682

Frank

Job Details: 04/24/2025

Found ignitor not igniting.. getting 120v ok.. need to replace ignitor ; ordrng 1 W11590294 (Ignitor) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Duncan, South Carolina 29334

Chris

Job Details: 04/24/2025

Installed fitting . Unit check is ok

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ01

Near Moore, South Carolina 29369

Sam

Job Details: 04/24/2025

Installed parts to unit. Unit still making same scraping noise. Called techline. Spoke to Dylan. Techline deemed unit unrepairable something is wrong with the disc that is inside units cabinet and is unreachable by field technician. Informed customer that whirlpool will be reaching out to them about further steps. Provided customer with file number. Job complete.SR#7741202633

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Arcadia, South Carolina 29320

Sam

Job Details: 04/24/2025

Found unit not starting. Unit has 240 volts. Checked units thermal fuse. Found fuse 0 continuity. Unit will need new fuse. Will order fuse for repair.; ordrng 1 WP3392519 (Thermal fuse) and 1 C1 (C1)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Spartanburg, South Carolina 29301

Sam

Job Details: 04/24/2025

Found unit making banging noise when in use. checked suspension rods and inner tub. Both check ok. Found units feet not level. One foot not flush with ground causing rocking of unit in spin. Leveled feet. And secured all hoses in back with foam and zip ties. Unit no longer makes banging noise and unit now stable no abnormal shaking/rocking. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Spartanburg, South Carolina 29306

Sam

Job Details: 04/24/2025

"Found unit with multiple issues. Found water running down to evaporator fan motor and blade when icemaker fills with water, causing a ton of noise from ice buildup hitting fan. Found water dripping from door water dispenser. Unit also will not dispense water half the time. Water line in door freezing and causing issue. Possibly problem with water filter housing as well. Unit will need multiple parts for repair will order parts.; ordrng 1 WP2169142 (Fan blade) and 1 WP2315549 (Motor) and 1 LW11258441 (Door) and 1 W11162042 (Housing) and 1 Q16 (Q16) and 1 2man (2 man) and 2 4387828A (Shim)s"

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX305ESS0

Near Spartanburg, South Carolina 29302

Sam

Job Details: 04/24/2025

Found unit not wanting to operate. Found unit filling with water but not recirculating water. Can hear pump humming but not operating and moving water. Compressor coming on and appearing to cool evaporation plate. Gave customer estimate for recirculating pump of 502.69. Customer approved of estimate. Collected entire estimate of 502.69 Will order pump for repair and return. ; ordrng 1 W11566406 (Pump) and 1 L14 (L14)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Spartanburg, South Carolina 29303

Sam

Job Details: 04/24/2025

Found unit not operating either igniter for bake or broil. Checked gas valve. Valve checks ok good continuity. All wires secured. Unit will need DSI board. Will order board for repair.; ordrng 1 W10860916 (DSI board) and 1 L14 (L14)

We serviced a

KITCHEN AID DISHWASHER

Model KDTE234GBS0

Near Greer, South Carolina 29651

Carl

Job Details: 04/24/2025

Found door hinges stretched open gave customer est. and she is going to buy a new unit

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW0

Near Taylors, South Carolina 29687

Carl

Job Details: 04/24/2025

Ck unit found no clog in the drain ck evaporator drain tray but found fan not running found bad connection removed ck voltage plugged fan in and it worked removed and ohm ck good plugged back in fan worked frost was dripping because of no air movement

We serviced a

KITCHEN AID REFRIGERATOR

Model KSSC48QMS01

Near Simpsonville, South Carolina 29681

Carl

Job Details: 04/24/2025

Found unit has a leak in evaporator gave customer est. 2843.09 for repair not going to repair unit

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Mauldin, South Carolina 29662

Carl

Job Details: 04/24/2025

Found blower wheel split j13; ordrng 1 WP697772 (Blower wheel) and 1 J13 (Labor)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Simpsonville, South Carolina 29681

Carl

Job Details: 04/24/2025

Found struts worn j13; ordrng 1 W11396716 (Struts) and 1 J13 (Labor)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 04/24/2025

"Transformer vibrating and loud, magnetron overheated, installed listed parts sent preid, cycled unit through test and all functions are working properly"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Greenville, South Carolina 29611

Nathan

Job Details: 04/24/2025

"Helped Larry replace magnetron,capacitor,and diode. Tested and everythings performing as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, South Carolina 29607

Nathan

Job Details: 04/24/2025

After replacing parts I plugged in washer in preferred outlet and leveled unit. Calibrated and tested operations and everythings performing as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Greenville, South Carolina 29605

Nathan

Job Details: 04/24/2025

L on lasagna button is missing. Ordering control board and will replace when it comes in. All functions pass other than missing letter on lasagna button. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11764616 (Control board) and 1 J13laborcode (J13 labor code)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Simpsonville, South Carolina 29681

Carl

Job Details: 04/24/2025

Found igniter grounding removed and repaired wire reinstalled cycled unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM05

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 04/24/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM05

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 04/24/2025

Installed listed parts cycled unit through test and unit checks okay

We serviced a

JENN-AIR OVEN

Model JJW3830DS02

Near Fountain Inn, South Carolina 29644

Jerry D.

Job Details: 04/24/2025

"New cc. 4306255090023295. 10/28. 791, Installed listed parts cycled unit through test and unit checks ok, Charge. Cc. 1,672.00"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Fountain Inn, South Carolina 29644

Jerry D.

Job Details: 04/24/2025

"Cntrl is not responding properly, volts and polarity good, also door switch is flickering, ordering, j13; ordrng 1 W11478200 (Cntrl) and 1 W10847849 (Light)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW7500GW0

Near Candler, North Carolina 28715

Kari

Job Details: 04/24/2025

"Took quick pics, found unit showing 2-1, 7-4, 5-2, 5-1 codes. When you power unit up the power button works and there is a display but the buttons only beep, no selections will change and unit will not start. Found lid cracked on left side, need lid, ran diagnostic cycle test 51 and unit didnt lock lid, it agitated but wouldnt spin but one turn. Found lid latch not operating in test 0. Also found the gearcase leaking oil and the stator resistance is high. Need parts for repair. ; ordrng 1 W11130236 (Lid) and 1 S17 (Job code) and 1 W10810403 (Latch) and 1 W11130237 (Cosl wih facsia) and 1 W10752283 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10754158 (Stator)"

We serviced a

WHIRLPOOL RANGE

Model WFE530C0ES0

Near Candler, North Carolina 28715

Kari

Job Details: 04/24/2025

"Took quick pics, found units RF burner would run on hi no matter what setting and there would be sometimes the customer would turn off the element and it would still be heating. Found no codes in machine. Found switch resistance very high on inner eye. Labor is covered gave cust est of $143.69 for repair. Customer agreed. Had office run cc for total and email receipt. Installed new switch. Unit checks ok. ; used 1 WPW10434452 (Switch) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Greenville, South Carolina 29605

Nathan

Job Details: 04/24/2025

Needs high voltage components due to magnetron sparking when failing. Pulled off wave guide cover and didnt find any arch marks so its ok to replace high voltage parts. Plugged in microwave and it has a loud hum confirming either diode or high voltage xmfr is bad. Called safety team to document findings. Office will call and schedule return visit when parts arrive. 7741370800 file number from safety team. ; ordrng 1 W11737892 (High voltage Xmfr) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11737891 (Magnetron) and 1 S17laborcode (S17 labor code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Candler, North Carolina 28715

Kari

Job Details: 04/24/2025

"Took quick pics, found door dented need parts for repair ; ordrng 1 LW10648584 (Ss ff door) and 1 L14 (Job code) and 1 Mayneedtosendtooffice (New apartment building)"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Waynesville, North Carolina 28785

Kari

Job Details: 04/24/2025

"Took quick pics, found unit not heating but drum turns. Found the thermals check good but heater is open. Need heater for repair gave cust 10% discount and gave est of $365.10 customer agreed paid by cc office ran emailed receipt rescheduled for original date of 4/29 AM ; ordrng 1 279838 (Heater) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw2

Near Greenville, South Carolina 29617

Larry M.

Job Details: 04/24/2025

Found unit not leveled correctly. Leveled unit. Ran test cycle. All functions pass.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Greenville, South Carolina 29611

Larry M.

Job Details: 04/24/2025

Replaced magnetron and diode. Ran test cycle. All functions pass.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Easley, South Carolina 29642

Larry M.

Job Details: 04/24/2025

"Replaced motor, timer and start button. Unit still making humming noise. Called TECHLINE. Advised to change harness. Will order harness. SR:7741418712; ordrng 1 WPW10450286 (Harness) and 1 N14jobcode (N14 job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Easley, South Carolina 29640

Larry M.

Job Details: 04/24/2025

Found mice nest in main control. Found wires chewed up. Will not be able to repair. Called tradecare to report. SR:7741318047

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 04/24/2025

Replaced freezer seal. Ensured proper seal. Customer states the fridge door should be replaced due to condensation and frozen food in fridge. Ensured proper seal in fridge section. If customer calls back please order fridge door seal.

We serviced a

WHIRLPOOL RANGE

Model WFES7530RZ0

Near Travelers Rest, South Carolina 29690

Larry M.

Job Details: 04/24/2025

Replaced switch. Tested all burners. All functions pass.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Inman, South Carolina 29349

Chris

Job Details: 04/24/2025

Customer has attempts to repair freeer light and snapped wire off in cabinet. Unit is unrepairable.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIC18PNTS3

Near Six Mile, South Carolina 29682

Frank

Job Details: 04/24/2025

"Found wire came out of plug, unable to repair and part is nla. Customer not happy with diagnosis. Wants another tech.."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model mvw7232hw2

Near Easley, South Carolina 29640

Matt

Job Details: 04/24/2025

Installed new outer tub and pump. Checks o.kAuthorization m1dyim0nl1.5

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Moore, South Carolina 29369

Sam

Job Details: 04/24/2025

Unit constantly draining. Checked pressure hose. Pressure hose checks ok. Checked error codes. Found f3e1. Found service pointer on error code for control. Will order control for repair.; ordrng 1 W11608056 (Control) and 1 J13 (J13)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Taylors, South Carolina 29687

Chris

Job Details: 04/24/2025

"Customer states unit makes a clicking noise . Unit has no stored faults , ran test cycle . No abnormal noise. Ran quick wash with load . Unit makes loud clack . Removed splutch and tuned by handl noise is in drive train. Ordering for repair ; ordrng 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 S17 and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Greer, South Carolina 29650

Chris

Job Details: 04/24/2025

Unit needs air tower and evap. Called AIG. Spoke with Samantha . Parts unavailable. Advised to close call out . File number for call is 7741385238

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Greer, South Carolina 29651

Chris

Job Details: 04/24/2025

Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613570 (Sump assembly)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greer, South Carolina 29651

Chris

Job Details: 04/24/2025

"Unit has never been used. When plugged to power unit turns on by itself without pushing start . Voltage at terminal block is incorrect. Unit Pat, 120 V from black to red, 240 from red to white, and 120 from black to white. 3 prong outlet . Called tech line and spoke with Rob. Rob advised needs electrician. Left unit unplugged and Disabled . File number for call is 7741421312"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Greenville, South Carolina 29605

Nathan

Job Details: 04/24/2025

"Has sealed system issue. Removed evaporator cover and found evidence of low charge or restriction. Took picture and attached to work order. Need to order compressor,evaporator, and drier. This is the only refrigerator in the house. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 Processstub (Process stub) and 1 W11504419 (Aluminum evaporator to outlet suction line union) and 2 W11504447 (Evaporator to capillary tube union)s and 1 X20laborcode4hours(evaporatorisleakingandhaslokringconnections) (X20 labor code 4 hours (evaporator is leaking and has lok ring connections))"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Greenville, South Carolina 29617

Nathan

Job Details: 04/24/2025

Replaced outer tub after checking for damages. Had to replace valve also because when I went to remove the hot hose I noticed the valve was broken. Calibrated washer and tested operations in diagnostics cycle. Everythings performing as designed. ; used 1 W11038689 (Valve) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Simpsonville, South Carolina 29681

Carl

Job Details: 04/24/2025

"Ran diagnostics found thurmafuse open and cracked blower wheel j13; ordrng 1 WP697772 (Blower wheel), used 1 W10909685 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Seneca, South Carolina 29672

Frank

Job Details: 04/24/2025

Replaced compressor pulled vacuum checked pressure holding pressure okay replaced refrigerant cooling okay

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Westminster, South Carolina 29693

Frank

Job Details: 04/24/2025

Needs wheel boots to level unit. On return unit needs leveling. Noticed fridge door sticks out further than freezer door. Cabinet middle looks like it could be causing that. Door looks like it's sealing ok.; ordrng 2 W11544561 (Bolt)s and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Etowah, North Carolina 28729

Brian

Job Details: 04/24/2025

"Installed parts ordered. Tested and found all operations ok at this time, with no leaks detected."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW4816FW3

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Fletcher, North Carolina 28732

Brian

Job Details: 04/24/2025

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Fairview, North Carolina 28730

Brian

Job Details: 04/24/2025

Found rollers gunked up and squealing loudly. Also found vent line too long and kinked. Shortened vent line and installed roller Repair kit (4392067). Tested and found all operations ok at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Starr, South Carolina 29684

Jerry D.

Job Details: 04/24/2025

"Temps 37@4, imk wont cycle, installed imk sent preid, cycled unit through test and harvest and fill chks ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Six Mile, South Carolina 29682

Frank

Job Details: 04/24/2025

Found ignitor not igniting.. getting 120v ok.. need to replace ignitor ; ordrng 1 W11590294 (Ignitor) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Duncan, South Carolina 29334

Chris

Job Details: 04/24/2025

Installed fitting . Unit check is ok

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ01

Near Moore, South Carolina 29369

Sam

Job Details: 04/24/2025

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