We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Greer, SC 29651
Chris
Job Details:
07/03/2024
New door is damaged . Unit has damaged shield and noisy diffuser. New authorization is w1bn6i1nl1.5; ordrng 1 W11572303 (Door) and 1 2man and 1 N15 and 1 W11236851 (Diffuser) and 1 WPW10269099 (Lens)
We serviced a
KITCHENAID RANGE
Model KSEB900ESS7
Near Greer, SC 29650
Chris
Job Details:
07/03/2024
Unit is brand new and has never heated. Contractor on site . Surface burners energize . Oven cavity does not . Checked power at terminal block . Unit has 240 red to black . Unit has 0 volts to black to white and 240 on red to white. Outlet is miswired . Unit has uninstalled warming door sliders . Re mounted sliders. Warming drawer is ok . Called tech line and spoke with Jonathan . House mis wired . Customer needs to seek electrician . File number for call is 7739425884 left unit uninstalled per customer
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pelzer, SC 29669
Jerry D.
Job Details:
07/03/2024
"Found valve inoperable, valve sent preid, cycled unit through test and no leaks found leveled unit"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belton, SC 29627
Jerry D.
Job Details:
07/03/2024
"Lid lock broken, cntrl dead, harness broken in three. Places, ordering, j13; ordrng 1 W10903238 (Harness) and 1 W11578565 (Cntrl) and 1 W10682535 (Latch)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Greer, SC 29650
Chris
Job Details:
07/03/2024
Ran unit through cycle. All functions passed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS00
Near Easley, SC 29640
Larry M.
Job Details:
07/03/2024
"Found compressor not powering on. Will need compressor, and dryer filter. Will need refrigeration tech. ; ordrng 1 W10779331 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gaffney, SC 29341
Sam
Job Details:
07/03/2024
Found unit acting erratic flashing lights randomly and going out sometimes. Found unit with f4e3 error code for pump and motor. Will order parts and return for repair.; ordrng 1 W11637581 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mauldin, SC 29662
Carl
Job Details:
07/03/2024
Found cap and motor open l14 ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 L14 (Labor)
We serviced a
MAYTAG DRYER
Model MEDC200XW
Near Mauldin, SC 29662
Carl
Job Details:
07/03/2024
Found vent hose crushed adjusted cycled unitgot good temps unit ck ok
We serviced a
FRIGIDAIRE COOKTOP
Model FPHD2491KF0
Near Greer, SC 29650
Chris
Job Details:
07/03/2024
Found key pad locked . Unlocked key pad. Went over functions with customer . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Simpsonville, SC 29680
Carl
Job Details:
07/03/2024
Compressor locked up x20; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Service valve) and 1 W11506635 (Dryer filter) and 1 X20 (Labor)
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KUCS02FRSS1
Near Simpsonville, SC 29681
Carl
Job Details:
07/03/2024
Drive gear slipping and worn n15; ordrng 1 882699 (Gear kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, NC 28714
Kari
Job Details:
07/03/2024
"Took quick pics, found unit showing 8-1 long fill, hot works found nothing coming from cold, found the screen had a screw and a bunch of debris from the well. Installed new valve. Ran diagnostic cycle unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moore, SC 29369
Sam
Job Details:
07/02/2024
Found unit causing smoke detector to go off. Inspected unit found vent in back of machine clogged and kinked. Found a lot of lint inside of unit and in heating element housing causing burning smell and smoke. Cleaned all lint out of unit and vent behind dryer. Advised customer get professional vent cleaners for house. Cycled through air fluff for 20 minutes and then normal cycle. Unit not setting off smoke detector no burning smell present. Heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Moore, SC 29369
Sam
Job Details:
07/02/2024
"Found unit not defrosting. Evaporator covered in ice. Unit will need multiple parts. Ordering thermistor, control, and defrost heater. Gave customer estimate of 864.41 for repair. Customer is going to continue with repair but would like update on when we can be back out to fix it. Collected trip charge of 150.00. Will return with parts for repair at later date.; ordrng 1 WP12729123 (Heater) and 1 W11260592 (Wiring) and 1 12002355 (Thermistor) and 1 WPW10503278 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Anderson, SC 29624
Jerry D.
Job Details:
07/02/2024
"Ordering, j13, balance 658.00; ordrng 1 13062901 (Motor) and 1 12791409sp (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Installed new pump. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
"Unit is in an appliance retail/discount store . Name of store is bridge city appliance . Unit is not at the customers home address . Customer states appliance brothers were out on this unit twice since my last visit on 4/11/24. Store owner states after 2nd visit from appliance brothers that the tech told store owner they were giving up on unit and wouldnt be returning for further service on this unit . Store owner states that other company spoke with whirlpool techline but didnt document unit un repairable to the tech line. Explained to customer that there is no such thing as anything being unrepairable despite customer being told by customer service rep from manufacturer unit can be deemed unrepairable. Every and all products are designed to be repaired and there for cant be deemed unrepairable. Off balance load faults are stored . Floors are stable since last visit . Unit is firm and planted. Suspension is tight and firm . Unit passes with automatic test mode. Water hook up are on a splitter due to unit being in retail stores. It good flow through valve and supply .Unit has correct height stand pipe with drain line installed at correct height .Outlets is wired correctly and checked with outlet tester . Noted in pictures. Called tech line and spoke with Bruce.faults stored are off balance load. Bruce advised current water hook up is ok for testing. Bruce advised to run automatic diagnostic cycle with him on phone. Unit again passes auto diagnostics. Bruce advised to start quick wash cycle . Started quick wash cycle . Unit works as designed. Mid way through cycle Bruce wanted to get off phone and advised me to come back with bath towels or Load to test unit . Advised tech line Im not responsible for providing Load for testing. Unit finished quick was cycle as designed. Lid latches , hot and cold valves open, unit spins and agitates . Unit fully drains . No weak motor or pump windings. file number for call is 7739419871"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Greer, SC 29650
Chris
Job Details:
07/02/2024
"Compressor clicks trying to turn over. Replaced starter . Compressor is locked . Ordeing for repair ; ordrng 1 X20 and 1 Sealedsystemtechr134a and 1 WPW10466675 (Compressor) and 1 Tap and 1 Dyedrier, used 1 W10873801 (Start device) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greer, SC 29650
Chris
Job Details:
07/02/2024
Unit has shorted led in freezer and defrost failure on evap. Ordeing for repair ; ordrng 1 W11683242 (LED kit) and 1 W11457241 (Pan) and 1 W11033168 (Harness)
We serviced a
KITCHENAID OVEN
Model KOES527PSS00
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Unit has open element. Replaced from stock . Unit check is ok. New authorization is k1bml80nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Greenville, SC 29605
Larry M.
Job Details:
07/02/2024
Found unit glitching. Ordering main control; ordrng 1 W11184551 (Ui) and 1 W11342846 (Main control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Customer states unit leaks every cycle and has excessive cycle times. Unit has no stored faults . No water in float tray . No leak on incoming water line of valve. First 30 seconds into diagnostic cycle unit has heavy suds build up as noted in pictures . Suds build up is with no soap added. Called tech line and spoke with joe . Suds build up is causing leak. Sent pictures to tech line . Tech line advised customer is using the wrong soap . No soap is found nearby. No fault of unit. Unit works as designed. File number for call is 7739417964
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
Found loose water line at guess fitting. Tightened connection. Unit check is ok. . No leaks
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Greenville, SC 29617
Larry M.
Job Details:
07/02/2024
"Washplate would not separate, will order washplate. ; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Greenville, SC 29617
Larry M.
Job Details:
07/02/2024
"Water leaking from house, advised customer to have it replaced."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
07/02/2024
Oven light stays on not going off.. Replaced board. Tested working ok
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Greenville, SC 29611
Larry M.
Job Details:
07/02/2024
Changed shaft and rollers. Ran test cycle. All functions pass
We serviced a
KITCHENAID FREEZER
Model KRFC302ESS03
Near Weaverville, NC 28787
Kari
Job Details:
07/02/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Easley, SC 29640
Frank
Job Details:
07/02/2024
Replaced gasket.. heated lubed formed to door sealing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Easley, SC 29642
Frank
Job Details:
07/02/2024
Replaced valve tested working without filter in. Water not coming out when filter is in. Checked housing.. could be clogged. Water comes out fine without filter ; ordrng 1 W11162041 (Filter housing) and 1 EDR1RXD1 (Filter)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spartanburg, SC 29307
Sam
Job Details:
07/02/2024
Found units user interface not coming on. Flipped units breaker and checked for voltage. Voltage checks ok unit has 240. Found loose connection to user interface on control. Re seated loose connection on control. Cycled power back on. Unit now operating normally. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Spartanburg, SC 29302
Sam
Job Details:
07/02/2024
"Found unit making rubbing noise when evaporator fan comes on found evaporator fan housing warped causing fan to rub tried to adjust housing to fix warp, helped noise loudness but noise still present. Will order parts for repair.; ordrng 1 W11700329 (Shroud) and 1 WP67006337 (Fan blade) and 1 W11176847 (Air grille) and 1 W10308421 (Evaporator cover)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spartanburg, SC 29307
Sam
Job Details:
07/02/2024
Found unit has off balance load error code. Found unit when in spin only agitates. Actuator not shifting Splutch by the look and sounds of when trying to cycle unit. Will order parts.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10913953 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Easley, SC 29640
Larry M.
Job Details:
07/02/2024
Scanned fault codes. Found control non responsive. Ordering main control. ; ordrng 1 W11646927 (Main control) and 1 W11632693 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Spartanburg, SC 29306
Sam
Job Details:
07/02/2024
Found unit not making ice again. Ice maker worked for about a day and then stopped making ice again. Units thermistors good. Temperatures good. Fill tube dispenses water properly. Found E2 error code for ice maker motor out of position. Will order ice maker for repair.; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw1
Near Easley, SC 29640
Carl
Job Details:
07/02/2024
Installed new lid switch ran diagnostics Acu not recognizing switch ; ordrng 1 W11626074 (Acu)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Waynesville, NC 28786
Kari
Job Details:
07/02/2024
"Took quick pics, found both ff gaskets ripping apart. Need those for repair. Customer states imk has slowed down a little, found fz brackets not pulling door in properly and the top of the door is leaning outward compared to the bottom. Rescheduled for 7/11 AM ; ordrng 1 L14 (Job code) and 2 W10830046 (Ff gasket)s and 1 Wpw10330994 (Bracket) and 1 WPW10330995 (Bracket) and 1 W11658403 (Slides)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waynesville, NC 28786
Kari
Job Details:
07/02/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Asheville, NC 28805
Brian
Job Details:
07/02/2024
Found f7e1 (no heat). Cleared error code and Tested and found heater now coming on. Customer said unit initially wouldnt dissolve pods or clean dishes. New wash motor (W11613480) Control (W11683480) thermostat (WP661566) needed. ; ordrng 1 W11683480 (Control) and 1 WP661566 (Thermostat) and 1 W11613480 (Wash motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Asheville, NC 28805
Brian
Job Details:
07/02/2024
Customer said water will stop dispensing. But ice will dispense. Then will start working a few days later. Contacted tech support and spoke to Andrew. He documented findings its him and all the parts that have been replaced. I found filter stuck in filter housing. New Freezer door (LW11258441) and filter housing (W11162042) needed. Sr. Number (7739419893); ordrng 1 LW11258441 (Freezer door) and 1 W11162042 (Filter housing) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hendersonville, NC 28792
Brian
Job Details:
07/02/2024
"Test cycled ice maker and found it cycling but not filling. Found ice maker to be the incorrect part number. Installed new ice maker (W11510803) and tested, observing for leaks and proper functions. Arrons time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cihz04
Near Easley, SC 29640
Carl
Job Details:
07/02/2024
Installed new compressor pulled a vac installed 54 gr r 600 let unit run unit pulled down unit ck ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Installed listed parts cycled unit through test and test chks ok, also customer loaded towels in and i ran a quick wash , unit spun out and chks ok, tryed to communicate to customer that unit is ok she doesnt speak English"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Cycled unit through test and unit stuck in spin, removed agitator and found gearcase broke amd stuck to basket, no way to repair, mrs paid with chk 1060, 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Cycled unit through test and no codes found unit went through test cycles and unit is operating properly, also adjusted feet"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Simpsonville, SC 29681
Jerry D.
Job Details:
07/02/2024
"Installed 2 doors sent to customer from whirlpool , door seal and operation chks ok"
We serviced a
WHIRLPOOL DRYER
Model WED88HEAW1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
07/02/2024
"Blower wheel broken, and. F2E1 code for interface failure, also customer has an issue with outlet on wall, 150.00. Paid chk 4265"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near East Flat Rock, NC 28726
Brian
Job Details:
07/02/2024
Found drum not rotating and poor airflow. Found belt broken and left filter full of lent. Replaced Belt (661570V) and cleared filter screen. Explained that customer should clean lent screen after every load done. Customer understood. Tested and found all operations ok at this time. ; used 1 661570V (Belt TS) from stock
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
Bake ignitor Sparks but doesnt light. . Gas comes through bake tube .lit bake tube with grill lighter and bake tube lit . Unit has weak bake ignitor . Gave customer a bluebook estimate for repair at $490.52. Customer to order part number and change ignitor himself
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Hendersonville, NC 28739
Brian
Job Details:
07/02/2024
"Installed new spray arm. Found it now working properly. However, I found dripping from diverter. Left unit unplugged. New Wash motor (W10861526) needed. ; ordrng 1 W10861526 (Wash motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Horse Shoe, NC 28742
Brian
Job Details:
07/02/2024
"Found blank display. When turning top burner knobs, control flashed on and off again. Inspected and found ground not on properly at terminal block, for a 4 prong power chord. Corrected and found same issue. Replaced control and found display coming on. Jiggled power chord, at wall, and found voltage dropping. Getting 120 between L1 and L2. Informed customer that they will have to have an electrician resolve voltage issues. Customer understood. Left unit unplugged and breaker off."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP
Near Piedmont, SC 29673
Jerry D.
Job Details:
07/02/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28739
Brian
Job Details:
07/02/2024
"Found no saved error codes. Tested unit in diagnostics and found water entering unit properly and all other functions ok at this time. Explained to customer that newer washers use less water than older ones and reviewed loading procedures and cycle selection with customer. Customer understood. Calibrated unit. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moore, SC 29369
Sam
Job Details:
07/02/2024
Found unit causing smoke detector to go off. Inspected unit found vent in back of machine clogged and kinked. Found a lot of lint inside of unit and in heating element housing causing burning smell and smoke. Cleaned all lint out of unit and vent behind dryer. Advised customer get professional vent cleaners for house. Cycled through air fluff for 20 minutes and then normal cycle. Unit not setting off smoke detector no burning smell present. Heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Moore, SC 29369
Sam
Job Details:
07/02/2024
"Found unit not defrosting. Evaporator covered in ice. Unit will need multiple parts. Ordering thermistor, control, and defrost heater. Gave customer estimate of 864.41 for repair. Customer is going to continue with repair but would like update on when we can be back out to fix it. Collected trip charge of 150.00. Will return with parts for repair at later date.; ordrng 1 WP12729123 (Heater) and 1 W11260592 (Wiring) and 1 12002355 (Thermistor) and 1 WPW10503278 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Anderson, SC 29624
Jerry D.
Job Details:
07/02/2024
"Ordering, j13, balance 658.00; ordrng 1 13062901 (Motor) and 1 12791409sp (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Installed new pump. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
"Unit is in an appliance retail/discount store . Name of store is bridge city appliance . Unit is not at the customers home address . Customer states appliance brothers were out on this unit twice since my last visit on 4/11/24. Store owner states after 2nd visit from appliance brothers that the tech told store owner they were giving up on unit and wouldnt be returning for further service on this unit . Store owner states that other company spoke with whirlpool techline but didnt document unit un repairable to the tech line. Explained to customer that there is no such thing as anything being unrepairable despite customer being told by customer service rep from manufacturer unit can be deemed unrepairable. Every and all products are designed to be repaired and there for cant be deemed unrepairable. Off balance load faults are stored . Floors are stable since last visit . Unit is firm and planted. Suspension is tight and firm . Unit passes with automatic test mode. Water hook up are on a splitter due to unit being in retail stores. It good flow through valve and supply .Unit has correct height stand pipe with drain line installed at correct height .Outlets is wired correctly and checked with outlet tester . Noted in pictures. Called tech line and spoke with Bruce.faults stored are off balance load. Bruce advised current water hook up is ok for testing. Bruce advised to run automatic diagnostic cycle with him on phone. Unit again passes auto diagnostics. Bruce advised to start quick wash cycle . Started quick wash cycle . Unit works as designed. Mid way through cycle Bruce wanted to get off phone and advised me to come back with bath towels or Load to test unit . Advised tech line Im not responsible for providing Load for testing. Unit finished quick was cycle as designed. Lid latches , hot and cold valves open, unit spins and agitates . Unit fully drains . No weak motor or pump windings. file number for call is 7739419871"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Greer, SC 29650
Chris
Job Details:
07/02/2024
"Compressor clicks trying to turn over. Replaced starter . Compressor is locked . Ordeing for repair ; ordrng 1 X20 and 1 Sealedsystemtechr134a and 1 WPW10466675 (Compressor) and 1 Tap and 1 Dyedrier, used 1 W10873801 (Start device) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greer, SC 29650
Chris
Job Details:
07/02/2024
Unit has shorted led in freezer and defrost failure on evap. Ordeing for repair ; ordrng 1 W11683242 (LED kit) and 1 W11457241 (Pan) and 1 W11033168 (Harness)
We serviced a
KITCHENAID OVEN
Model KOES527PSS00
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Unit has open element. Replaced from stock . Unit check is ok. New authorization is k1bml80nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Greenville, SC 29605
Larry M.
Job Details:
07/02/2024
Found unit glitching. Ordering main control; ordrng 1 W11184551 (Ui) and 1 W11342846 (Main control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Taylors, SC 29687
Chris
Job Details:
07/02/2024
Customer states unit leaks every cycle and has excessive cycle times. Unit has no stored faults . No water in float tray . No leak on incoming water line of valve. First 30 seconds into diagnostic cycle unit has heavy suds build up as noted in pictures . Suds build up is with no soap added. Called tech line and spoke with joe . Suds build up is causing leak. Sent pictures to tech line . Tech line advised customer is using the wrong soap . No soap is found nearby. No fault of unit. Unit works as designed. File number for call is 7739417964
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
Found loose water line at guess fitting. Tightened connection. Unit check is ok. . No leaks
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Greenville, SC 29617
Larry M.
Job Details:
07/02/2024
"Washplate would not separate, will order washplate. ; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Greenville, SC 29617
Larry M.
Job Details:
07/02/2024
"Water leaking from house, advised customer to have it replaced."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
07/02/2024
Oven light stays on not going off.. Replaced board. Tested working ok
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Greenville, SC 29611
Larry M.
Job Details:
07/02/2024
Changed shaft and rollers. Ran test cycle. All functions pass
We serviced a
KITCHENAID FREEZER
Model KRFC302ESS03
Near Weaverville, NC 28787
Kari
Job Details:
07/02/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Easley, SC 29640
Frank
Job Details:
07/02/2024
Replaced gasket.. heated lubed formed to door sealing ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Easley, SC 29642
Frank
Job Details:
07/02/2024
Replaced valve tested working without filter in. Water not coming out when filter is in. Checked housing.. could be clogged. Water comes out fine without filter ; ordrng 1 W11162041 (Filter housing) and 1 EDR1RXD1 (Filter)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spartanburg, SC 29307
Sam
Job Details:
07/02/2024
Found units user interface not coming on. Flipped units breaker and checked for voltage. Voltage checks ok unit has 240. Found loose connection to user interface on control. Re seated loose connection on control. Cycled power back on. Unit now operating normally. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Spartanburg, SC 29302
Sam
Job Details:
07/02/2024
"Found unit making rubbing noise when evaporator fan comes on found evaporator fan housing warped causing fan to rub tried to adjust housing to fix warp, helped noise loudness but noise still present. Will order parts for repair.; ordrng 1 W11700329 (Shroud) and 1 WP67006337 (Fan blade) and 1 W11176847 (Air grille) and 1 W10308421 (Evaporator cover)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spartanburg, SC 29307
Sam
Job Details:
07/02/2024
Found unit has off balance load error code. Found unit when in spin only agitates. Actuator not shifting Splutch by the look and sounds of when trying to cycle unit. Will order parts.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10913953 (Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Easley, SC 29640
Larry M.
Job Details:
07/02/2024
Scanned fault codes. Found control non responsive. Ordering main control. ; ordrng 1 W11646927 (Main control) and 1 W11632693 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Spartanburg, SC 29306
Sam
Job Details:
07/02/2024
Found unit not making ice again. Ice maker worked for about a day and then stopped making ice again. Units thermistors good. Temperatures good. Fill tube dispenses water properly. Found E2 error code for ice maker motor out of position. Will order ice maker for repair.; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw1
Near Easley, SC 29640
Carl
Job Details:
07/02/2024
Installed new lid switch ran diagnostics Acu not recognizing switch ; ordrng 1 W11626074 (Acu)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Waynesville, NC 28786
Kari
Job Details:
07/02/2024
"Took quick pics, found both ff gaskets ripping apart. Need those for repair. Customer states imk has slowed down a little, found fz brackets not pulling door in properly and the top of the door is leaning outward compared to the bottom. Rescheduled for 7/11 AM ; ordrng 1 L14 (Job code) and 2 W10830046 (Ff gasket)s and 1 Wpw10330994 (Bracket) and 1 WPW10330995 (Bracket) and 1 W11658403 (Slides)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waynesville, NC 28786
Kari
Job Details:
07/02/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Asheville, NC 28805
Brian
Job Details:
07/02/2024
Found f7e1 (no heat). Cleared error code and Tested and found heater now coming on. Customer said unit initially wouldnt dissolve pods or clean dishes. New wash motor (W11613480) Control (W11683480) thermostat (WP661566) needed. ; ordrng 1 W11683480 (Control) and 1 WP661566 (Thermostat) and 1 W11613480 (Wash motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Asheville, NC 28805
Brian
Job Details:
07/02/2024
Customer said water will stop dispensing. But ice will dispense. Then will start working a few days later. Contacted tech support and spoke to Andrew. He documented findings its him and all the parts that have been replaced. I found filter stuck in filter housing. New Freezer door (LW11258441) and filter housing (W11162042) needed. Sr. Number (7739419893); ordrng 1 LW11258441 (Freezer door) and 1 W11162042 (Filter housing) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hendersonville, NC 28792
Brian
Job Details:
07/02/2024
"Test cycled ice maker and found it cycling but not filling. Found ice maker to be the incorrect part number. Installed new ice maker (W11510803) and tested, observing for leaks and proper functions. Arrons time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cihz04
Near Easley, SC 29640
Carl
Job Details:
07/02/2024
Installed new compressor pulled a vac installed 54 gr r 600 let unit run unit pulled down unit ck ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Installed listed parts cycled unit through test and test chks ok, also customer loaded towels in and i ran a quick wash , unit spun out and chks ok, tryed to communicate to customer that unit is ok she doesnt speak English"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Cycled unit through test and unit stuck in spin, removed agitator and found gearcase broke amd stuck to basket, no way to repair, mrs paid with chk 1060, 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
07/02/2024
"Cycled unit through test and no codes found unit went through test cycles and unit is operating properly, also adjusted feet"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Simpsonville, SC 29681
Jerry D.
Job Details:
07/02/2024
"Installed 2 doors sent to customer from whirlpool , door seal and operation chks ok"
We serviced a
WHIRLPOOL DRYER
Model WED88HEAW1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
07/02/2024
"Blower wheel broken, and. F2E1 code for interface failure, also customer has an issue with outlet on wall, 150.00. Paid chk 4265"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near East Flat Rock, NC 28726
Brian
Job Details:
07/02/2024
Found drum not rotating and poor airflow. Found belt broken and left filter full of lent. Replaced Belt (661570V) and cleared filter screen. Explained that customer should clean lent screen after every load done. Customer understood. Tested and found all operations ok at this time. ; used 1 661570V (Belt TS) from stock
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Greer, SC 29651
Chris
Job Details:
07/02/2024
Bake ignitor Sparks but doesnt light. . Gas comes through bake tube .lit bake tube with grill lighter and bake tube lit . Unit has weak bake ignitor . Gave customer a bluebook estimate for repair at $490.52. Customer to order part number and change ignitor himself
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Hendersonville, NC 28739
Brian
Job Details:
07/02/2024
"Installed new spray arm. Found it now working properly. However, I found dripping from diverter. Left unit unplugged. New Wash motor (W10861526) needed. ; ordrng 1 W10861526 (Wash motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Horse Shoe, NC 28742
Brian
Job Details:
07/02/2024
"Found blank display. When turning top burner knobs, control flashed on and off again. Inspected and found ground not on properly at terminal block, for a 4 prong power chord. Corrected and found same issue. Replaced control and found display coming on. Jiggled power chord, at wall, and found voltage dropping. Getting 120 between L1 and L2. Informed customer that they will have to have an electrician resolve voltage issues. Customer understood. Left unit unplugged and breaker off."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP
Near Piedmont, SC 29673
Jerry D.
Job Details:
07/02/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28739
Brian
Job Details:
07/02/2024
"Found no saved error codes. Tested unit in diagnostics and found water entering unit properly and all other functions ok at this time. Explained to customer that newer washers use less water than older ones and reviewed loading procedures and cycle selection with customer. Customer understood. Calibrated unit. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Boiling Springs, SC 29316
Sam
Job Details:
07/01/2024
Found unit intermittently leaking. Unit appears to leak from inner door seal insulation on inner door soaking wet and small puddle of water appears on floor randomly. Will order inner door seal and gasket.; ordrng 1 W11252794 (Seal) and 1 W11498831 (Gasket)
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DS01
Near Anderson, SC 29625
Frank
Job Details:
07/01/2024
F2e1 error. Needs panel. Bb quoted 1482.60.. paid 741.30. Owe 741.30; ordrng 1 W11236888 (Panel) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Simpsonville, SC 29680
Jerry D.
Job Details:
07/01/2024
"Frez drawer basket in backwards causing door not to shut tight , also cleaned condenser and cleared evaperator frost, door now chks ok, 180.00"