We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Roebuck, SC 29376
Sam
Job Details: 07/12/2024
Found unit leaking water slightly. Found screws loose in door causing door to not seal properly all the way. Re aligned door and tightened all screws. Cycled unit through quick wash. No leaks found. Customer also stated problem with oversuds gave customer samples for soap and rinse aid to try. All functions pass.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS00
Near Six Mile, SC 29682
Frank
Job Details: 07/11/2024
Replace parts tested working ok..
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29640
Frank
Job Details: 07/11/2024
Replaced wire harness. Re calibrated.. tested auto cycle mode ok.. tested cycle working ok
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS2
Near Taylors, SC 29687
Chris
Job Details: 07/11/2024
Unit has leak from sump assembly. Gave customer a bluebook estimate for repair at $657.81. Installed new sump. Unit check is ok . No leaks
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Greenville, SC 29601
Chris
Job Details: 07/11/2024
"Customer daughter says unit freezes food in fresh food section. Temps set at 40 in fresh food section. Upper shelf checks at 38, middle shelf at 36 and lower shelf at 36. Test 1@2 pass. Air damper doesnt close in step 3. Vents blocked off by liquid bottles . Gave customer a bluebook estimate for air damper at $616.97. Installed new damper. Unit check is ok"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Anderson, SC 29625
Jerry D.
Job Details: 07/11/2024
"Installed console sent to customer from whirlpool, unit chks ok"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS00
Near Greer, SC 29650
Chris
Job Details: 07/11/2024
Unit hasnt made ice . Customer cleaned unit since last visit . Last visit unit had restricted water valve. . This visit heat is coming off front of unit and made very little ice. Cleaning light didnt turn off on display. Power cycled unit. Verified condenser fan running by uninstalling unit and removing rear cover . Called tech line and spoke with Robert. Unit made full slab while on the phone with tech line. Robert advised cleaning lighting is timed and the only way to turn cleaning light off is for unit to run fully clean cycle . If light doesnt go off there is control failure . Advised customer to turn unit off to allow unit to cool down due to condenser fan not running. Flip breaker . Run cleaning cycle and pier unit back on. Unit should be back to normal . File number for call is 7739480386
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29650
Chris
Job Details: 07/11/2024
Installed new parts. Unit check is ok . Called trade care and spoke with Terrell. Terrell gave extra labor authorization. W1bp9h1nl2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Greer, SC 29650
Chris
Job Details: 07/11/2024
Customer states unit has never worked since purchase . Customer states unit is 4 days old. Customer moved unit into garage . Doors heavily damaged. Lights flicker when plugged in. Removed control . All connections are tight . Outlet checks ok. Removed rear cover . Noticed rear cover not mounted correctly before removing . molex plug is hanging half way out of female connector . Removed plug and attempted to reseat plug but cant get plug to re seat . Called tech line and spoke with Adrian . Sent pictures to Adrian . Customer now provides proof of purchase. Sent proof of purchase to Adrian and uploaded picture of proof of purchase to quick pics. Adrian states since unit was bought from scratch and dent unit must be sold in working order by dealer . Dealer is responsible for exchange or refund and not manufacture. Unit is unrepairable. Unit is manufactured date of 2024 . File number for call is 7739477754
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Anderson, SC 29625
Jerry D.
Job Details: 07/11/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DS01
Near Anderson, SC 29625
Frank
Job Details: 07/11/2024
Replaced panel. Programmed tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lyman, SC 29365
Sam
Job Details: 07/11/2024
Found unit dead not doing anything. Checked incoming power. Incoming power good. Removed outer door panel. Checked connections at control. Found incoming power connection not seated fully into port. Re seated connection. Cycled units power and ran through quick wash cycle. All components working. All functions pass.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Hendersonville, NC 28739
Kari
Job Details: 07/11/2024
"Took quick pics, and temps of the RC it was 39 and Fz was 11. Next I put unit into diagnostics found the FC max temp 75 and min temp at -11. Called techline and spoke with Bruce. He went through job history and parts already replaced. He had me check fz compartment thermistor and I told him it was at 6 ohms and he said thats a little high. Let it sit in an ice bath then check again. If thermistor is in range to replace both board in the door. Let thermistor sit in ice bath and it settled at 7.89 ohms which is in range, need controls for repair. Prescheduled for 7/19 AM ; ordrng 1 W11099342 (Ui inner door) and 1 W11086558 (Ui front of door) and 1 S17 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Greenville, SC 29605
Larry M.
Job Details: 07/11/2024
Found fascia heater not engaging in diagnostics mode. Water is working. Checked temperature for fridge section. 37. Checked temperature for freezer. -2Ordering facia heater.; ordrng 1 W11637688 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Greenville, SC 29617
Larry M.
Job Details: 07/11/2024
"Found unit making a grinding noise. Found cam with missing teeth, ordering cam kit and belt. ; ordrng 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, SC 29640
Carl
Job Details: 07/11/2024
Installed shifter it now fully engages motor is open ; ordrng 1 W10890624 (Motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Candler, NC 28715
Kari
Job Details: 07/11/2024
"7739477440 Derek Took quick pics, found unit showing no codes but customer states there were three days in a row last week, it would go from sensing to fill to sensing to fill to done and would never unlock the lid and no water ever ran into unit. Then she left it be for a few days and tried it again and it has worked normally. Her husband had cleaned the sediment out of the filter but there was no long fill code stored this time. Ran unit through diagnostics cycle and all functions check ok today. Called techline spoke with Derek and he said its possible its in the board bc the board wont tell on itself if its having programming issues. He said since I cant duplicate issue today, it would be even harder to tell. This is an intermittent problem and the customer is concerned it will come back so I am going to replace control and lower harness. ; ordrng 1 W11643701 (Harness lower) and 1 W11626074 (Control) and 1 N15 (Job code)"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DWH2
Near Greenville, SC 29615
Chris
Job Details: 07/11/2024
Unit doesnt power on. Power cycled unit . Unit powered on. Unit has no stored faults . Unit passes automatic test cycle . Heater pulls 7.4 amps as noted in pictures. During automatic test cycle control hums extremely loud briefly . Customer states unit began humming several months ago . Removed panel . Slight evidence of roach infestation. After removing panel unit died. Unit has 120 to control and 120 to ui. Un seated ui and re seated ui and unit came back on . Unit needs UI. Possibly control . Gave customer a bluebook estimate for ui at $928.45 . Customer denied repair
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Waynesville, NC 28785
Kari
Job Details: 07/11/2024
"Took quick pics, found unit had a long fill code, found not even a trickle of cold water coming through but hot is normal. Customer is on a well but there is no sediment through the screen. Put cold hose into tub and turned tap on, there is water and the pressure is good. Installed new valve, manually ran cold side and found water now comes through unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Taylors, SC 29687
Chris
Job Details: 07/11/2024
"Unit has broken wires in door causing glitching user interface . User interface flashes back out when in diagnostics . Door is unavailable. Called AIG and spoke with Miguel . Unit is unrepairable. File number for cal, is 7739444041"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Easley, SC 29640
Carl
Job Details: 07/11/2024
Found fill tube heater open ; ordrng 1 W11087201 (Fill tube heater) and 1 W11637688 (Facia) and 2 W11163764 (Handle)s
We serviced a
JENN-AIR OVEN
Model JJW2730WS02
Near Easley, SC 29642
Larry M.
Job Details: 07/11/2024
Found no power coming to machine. Found relay and main control non responsive. Quoted customer bluebook $828. Customer declined. ; ordrng 1 WPW10286791 (Main control) and 1 L14jobcode (L14 job code) and 1 WP9752759 (Relay)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Easley, SC 29642
Larry M.
Job Details: 07/11/2024
Checked outlet. Outlet is working properly. Getting no power from unit. Checked resistance in power cable. Sufficient resistance found. Ordering main control. ; ordrng 1 W11607637 (Main control) and 1 W10850133 (Power cord)
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Easley, SC 29642
Larry M.
Job Details: 07/11/2024
Installed lid lock. Unit adds water and agitates but will not but will not start cycle. Customer would like unit replaced Ordering main control ; ordrng 1 W11498797 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Spartanburg, SC 29306
Sam
Job Details: 07/11/2024
Found units ice maker locked up not making ice. Checked functions with test mode button. Ice maker would not operate. Replaced ice maker. Cycled with test button. Ice maker cycled and filled with water. All functions pass.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS1
Near Spartanburg, SC 29307
Sam
Job Details: 07/11/2024
Found unit with no ice. Called MA found units water valve not allowing water into machine also found slab of ice making a donut type of formation on evaporator plate. Unit will need water valve and refrigeration parts for repair. Gave customer estimate of 2387.36 customer declined estimate. Said they will use that money to buy a new one since this one had a major failure. Collected trip charge of 150.00. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Boiling Springs, SC 29316
Sam
Job Details: 07/11/2024
Installed all parts. Cycled unit through bedding wash with towels. Unit fills with appropriate amount of water. And cycles all components properly. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz17
Near Easley, SC 29640
Carl
Job Details: 07/11/2024
Removed old compressor installed new compressor and dryer filter pulled vacuum installed 64 ounces of our 600 cycled unit on unit ran for about 10 minutes and then locked up ordering a new compressor kit; ordrng 1 W11580057 (Compressor kit) and 1 Vx4 (Service valve)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Waynesville, NC 28786
Kari
Job Details: 07/11/2024
Installed parts unit checks ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Pelzer, SC 29669
Jerry D.
Job Details: 07/11/2024
"Cycled unit through test 2 times and no leaks found , also cycled manual test for valves and drain pump, no leaks found unit chks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/11/2024
"Pump broken, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Golden Grove, SC 29673
Jerry D.
Job Details: 07/11/2024
"Coupling stripped on shaft no way to seperate, ordering, j13; ordrng 1 W11307589 (Bracket) and 1 W10169511 (Coupling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/11/2024
"House # is 30. Gate code 3140, Compressor noisey 2.8 amps , volts and polarity good, ordering, w19; ordrng 1 W10805035 (Drier) and 1 W11504433 (Nr) and 1 W11504447 (Nr) and 1 W11566984 (Compressor) and 1 W19 (W19)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW06
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/11/2024
"Temps on arrival 38 , customer states unit runs runs for approximately 30 minutes cools then shuts off for approximately an hour gets warm inside then repeats that constantly, unit running on arrival temp 38, waited with mrs , after approximately 25 minutes unit shut off compressor and fans off , only lights on , unit wont come back on, left door open 10 minutes, wont come back on , have replaced. Both thermistors. and cntrl 2 times, chked connections , found blue wire at cabinet thermistor to 12 pin connector at cntrl blue wire is open no continuety, t line. Chris, chked blue and gray wires from 12 pin connector to. 4 pin connector at cntrl they are open, not repairable, 7739476379"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gaffney, SC 29340
Sam
Job Details: 07/11/2024
Found unit with f0e9 and f0e5 error codes for off balance loads. Found suspension rods weak causing excess shaker and knocking into frame of washer. Replaced suspension rods. Cycled unit through quick wash. All components working. Unit operating normally. All functions pass.
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Pendleton, SC 29670
Frank
Job Details: 07/11/2024
Terminal block melted due to loose connection at block. Replaced and repaired wires tested working ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Easley, SC 29640
Larry M.
Job Details: 07/11/2024
"Replaced ui, ran test cycle. Checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Seneca, SC 29672
Frank
Job Details: 07/11/2024
5-8 degrees in fc.. e5 error code.. test 57 Im harvesting ok filling ok. Evap freezing up in corner.. ordering compressor is covered under warranty.. customer paying trip charge and evap fan. Labor covered with parts for sealed system.. 150tc 91.64 for evap fan. Paid ca $150. Owe 91.64..; ordrng 1 W11578030 (Evap fan) and 1 W11574734 (Compressor) and 1 W11598434 (Evap) and 1 R600a (R600a) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 Jobcodex20 (Job code x20) and 1 SendBillywithfc (Send Billy with fc)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Gaffney, SC 29341
Sam
Job Details: 07/11/2024
Found unit not circulating water. Found unit with f10e2 error code and f7e1 error code for pump and motor. Replaced pump and motor. Cycled unit through diagnostics cycle. All components working. No leaks. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spartanburg, SC 29303
Sam
Job Details: 07/10/2024
Found unit dead not doing anything. Checked incoming power and all connections. All checks good. Noticed that user interface starts getting very hot after being on for some time but no visuals on screen appear or functions able to be activated. Will order new control and user interface.; ordrng 1 W11621183 (Control) and 1 W11478519 (User interface)
We serviced a
KITCHEN AID RANGE
Model KFDD500ESS02
Near Greenville, SC 29615
Chris
Job Details: 07/10/2024
Customer states upper oven wont rise past 230 degrees via user interface. No stored faults . Voltage is good at terminal block . Upper oven cavity only has 1 element . Element reads 16 ohms. Thermal fuse below element checks at 0.8 ohms. Both check in spec. Preheated oven to 350. Inserted probe . Unit reached 350 via probe and UI. After set point reached turned set point to 450. Unit climbed 450 via UI and probe. Unit working perfectly ok. All checks made with customer present. Advised customer if unit fails again control would be at fault for failure. Gave customer a bluebook estimate for repair at $940.13. Unit working as designed at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Mars Hill, NC 28754
Kari
Job Details: 07/10/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Spartanburg, SC 29303
Sam
Job Details: 07/10/2024
Installed outer tub and pump. Cycled unit through wash. No leaking found. All components activating properly. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Six Mile, SC 29682
Frank
Job Details: 07/10/2024
Replaced sump tested working ok.. no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29615
Chris
Job Details: 07/10/2024
Unit has oil from gear case and broken suspension from wash basket failure ordeing for repair ; ordrng 1 W11172199 (Washbasket) and 1 W11217817 (Suspension) and 1 W11454372 (Gearcase) and 1 J13
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, SC 29307
Sam
Job Details: 07/10/2024
Found unit getting hot but not drying clothes. Checked behind panel found clog in housing of blower causing unit to not have good airflow. Removed clog from housing of blower wheel. Made sure units venting in back was not clogged or kinked. Cycled unit through 10 minutes timed dry. Has good temperature of 130-170 cycling properly. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW00
Near Greenville, SC 29617
Larry M.
Job Details: 07/10/2024
Found mold in front bellow. Replaced below. Ran test cycle. Checks o.k. Customer approved repair of $463; ordrng 1 J13jobcode (J 13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greenville, SC 29617
Larry M.
Job Details: 07/10/2024
Installed shield. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Easley, SC 29642
Larry M.
Job Details: 07/10/2024
Found no resistance in left front burner. Found glass stress cracked; ordrng 1 W11156895 (Cooktop) and 1 W11517959 (Left front element)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Biltmore Forest, NC 28803
Brian
Job Details: 07/10/2024
Found fresh food warm. Inspected and found ice building up in fresh food evaporator. Found a service pointer regarding this issue. Also found ice maker error code E5 (timed ice). Ice maker fan pulsing. Inspected and found moisture In pantry ui housing. Following service pointer I found Drip pan (W11457241) ice maker fan (W10846539) evap cover (W11256332) evap fan (W11087438) support (WPW10389152) and pantry ui (WPW10769076) needed. ; ordrng 1 W11457241 (Drip pan) and 1 W10846539 (Ice maker fan) and 1 W11256332 (Evap cover) and 1 W11087438 (Evap fan) and 1 WPW10389152 (Support) and 1 WPW10769076 (Pantry ui) and 1 U18 (Job code)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Starr, SC 29684
Jerry D.
Job Details: 07/10/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Anderson, SC 29624
Jerry D.
Job Details: 07/10/2024
"Installed listed parts cycled unit through test and new motor is clicking, ordering, j13; ordrng 1 W10396029 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Anderson, SC 29624
Jerry D.
Job Details: 07/10/2024
"Found clutch, serv bull, installed w10721967 from truck stock cycled unit through test and unit checks ok, also advised customer to use quick wash, unit checks ok"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Columbus, NC 28722
Brian
Job Details: 07/10/2024
Found right hand fresh food door gasket torn. New gasket (W10830046) needed.; ordrng 1 W10830046 (Gasket) and 1 J13 (Job code)
We serviced a
KITCHENAID MW OVEN COMBO
Model KOEC530PSS00
Near Seneca, SC 29672
Frank
Job Details: 07/10/2024
Replaced control board..tested microwave working heating properly.. didnt need other parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WFG342 ADXF
Near Fountain Inn, SC 29644
Carl
Job Details: 07/10/2024
Ran diagnostics found bad compressor advised customer of cost and are not going to repair unit
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fountain Inn, SC 29644
Carl
Job Details: 07/10/2024
Ran a test cycle and found when engaged the shaft will deflect downward and slip at spluch causing wear will order new gear case ; ordrng 1 W10721967 (Spluch) and 1 W10870912 (Geargase) and 1 N15 (Labor)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Simpsonville, SC 29680
Carl
Job Details: 07/10/2024
Found water spilling over the water fall adjuster water fall to its proper position cycled ink several times unit ck ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fountain Inn, SC 29644
Carl
Job Details: 07/10/2024
Installed new console cycled unit ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Simpsonville, SC 29680
Carl
Job Details: 07/10/2024
Installed new door glass and screws and clips unit ck ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Leicester, NC 28748
Kari
Job Details: 07/10/2024
Installed parts unit checks ok K1BOQT0NL2
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Asheville, NC 28804
Kari
Job Details: 07/10/2024
"Took quick pics, found unit not getting rid of lint properly and now not heating. Customer states they have run several loads and there is barely any lint, turned unit on and took filter out, held a dryer sheet over the filter slot and it didnt move, took the hose connected to hard tube from exhaust and found now a bunch of lint flew out and the dryer sheet sucks in. Checked hose and found some lint but not a lot. Put hose back on and ran dryer sheet vent test again and same result, it doesnt suck in At all I had customer take me to outside of the house where flap is, and found there is a solid sheet of lint across cage, took cage off of wall and cleaned screen and channel to screen. Put flap back on wall. Went back inside and hooked hose back up, now the dryer sheet sucks into the vent like it should showing we have good air flow. Unit wont heat in any cycle. Found the heater is closed showing 9.7 ohms but exhaust thermostat is open. Installed new. Unit checks ok; used 1 WP3387134 (Tstat) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 07/10/2024
Installed new shaft drive for ink cycled dispenser unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Easley, SC 29642
Larry M.
Job Details: 07/10/2024
"Found timer sticking when put on more dry and , very dry. Ordering timer. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near West Union, SC 29696
Frank
Job Details: 07/10/2024
Replaced element tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Walhalla, SC 29691
Frank
Job Details: 07/10/2024
Unit heating up. Not holding temps.. replaced bake element Calibrated unit.. running ok Complaint on dual element not heating right on medium selection.. ; ordrng 1 W11517959 (Duel element) and 1 WPW10434452 (Switch lf) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Seneca, SC 29678
Frank
Job Details: 07/10/2024
Power cord loose on terminal block causing to over heat and burn wires and block.. need to replace harness and block. Part W11432194. called safety said not to repair unit.. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Pendleton, SC 29670
Frank
Job Details: 07/10/2024
Ice bin came with broken door need to re order. Replaced line and installed pressure reducer.. working ok..; ordrng 1 WPW10558423 (Ice container)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW4
Near Easley, SC 29642
Larry M.
Job Details: 07/10/2024
"Replaced gearcase, slider, ui, washplate, rotor, and motor stator. Ran test cycle. Checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Greer, SC 29651
Chris
Job Details: 07/10/2024
Found bleeding valve and open heater . Replaced from stock . Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Anderson, SC 29621
Jerry D.
Job Details: 07/10/2024
"On arrival found unit severely unlevel , customer is very elderly and cannot level it, , she asked delivery to level unit but she said they did not , she has not used the unit much she just got out of the hospital, Found no codes in test, volts and polarity good, motor humms but wont turn, cntrl is noisey also, harness broken and burnt, motor ohms are suspect, testing slider and it wont switch, ordering, j13; ordrng 1 W10006482 (Motor) and 1 W10905022 (Clutch) and 1 W10905025 (Slider) and 1 W11130936 (Harness) and 1 W11675186 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/10/2024
"Found gearcase leaking clutch and belt broken, bolt is rusted and wont separate from gearcase, no way to replace gearcase, customer is purchasing a new washer , 150.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Greer, SC 29651
Chris
Job Details: 07/10/2024
Installed new parts. Unit check is ok . No leaks
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Lyman, SC 29365
Chris
Job Details: 07/10/2024
Unit has e5 fault l freezer is at 3 degrees. Unit has bad control . Installed new control . Unit check is ok ; used 1 WPW10675033 (Contrl) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/10/2024
"Sensor code, found sensor connector slightly unplugged, plugged connector in tight now getting a good reading, cycled unit through calibration test, unit chks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Greenville, SC 29609
Larry M.
Job Details: 07/10/2024
"Customer states dishes arent getting cleaned as much as they used to. Checked for fault codes, non found. Checked for kinks in hoses non found Correct Detergent use is important120 degrees temp Butch from techline said detergent and water temperature are the main ingredients in proper operation. SR: 7739465075Educated customer on how to use detergent and setting correct temperature.Customer would like unit replaced"
We serviced a
KITCHEN AID REFIRGERATOR
Model KRSC503ESS00
Near Hendersonville, NC 28739
Brian
Job Details: 07/10/2024
"Test cycled ice maker and found it stopping halfway through the cycle. Inspected and found ice maker itself damaged but also wires at freezer door hinge broken. New Freezer door (LW10728959)and ice maker (W10873791) needed. Quoted customer 2030.68 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call. Did not move unit, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spartanburg, SC 29302
Sam
Job Details: 07/10/2024
"Installed parts. Cycled unit through diagnostics cycle. All components working. Unit fills, recirculates, heats and drains water. No leaks anywhere. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Easley, SC 29640
Frank
Job Details: 07/09/2024
Suspension very springy with load of clothes in.. replacing suspension ; ordrng 1 W11130362 (Suspension) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Greer, SC 29650
Chris
Job Details: 07/09/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Moore, SC 29369
Sam
Job Details: 07/09/2024
Upon return of repair found unit had ice ball on inlet for refrigerant on evaporator. Thawed out ice ball. Cycled unit without back panel to look at frost pattern. Unit had very weak frost pattern and only covering very top of coil. Called MA and he said that looks like its low on refrigerant and probably has leak. Informed customer of problem. Customer decided to not continue with repair on defrost parts considering unit most likely has leak. Previous visit collected trip charge of 150.00 told customer they did not owe anything more since no parts were installed. Customer understands and said they will be going to buy a new one since more issues were found with unit and the cost would be too great to consider repair.
We serviced a
JENN-AIR OVEN
Model JJW2830LM00
Near Asheville, NC 28804
Brian
Job Details: 07/09/2024
"Installed inner door glass. Could not test unit, no power to unit yet. Door functions ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29650
Chris
Job Details: 07/09/2024
"Customer states unit now freezes times on right side of refrigerator cavity. Temps in upper shelf are 37 degrees. Middle shelf is 36 degrees. Lower shelf is 39 degrees. All product temperature taken with temperature probe on strictly product. No air temps or shelves temperature taken . Freezer is at 3 degrees.Air damper opens and fan energizes in step 3 . Steps 1 and 2 pass. Set point are at -2 in freezer and 37. Customer states items may be uncovered and placed on shelves and not crisper bins.. items can be cooked rice ,un covered or covered fruits and vegetables. showed customer temperature literature on back wall about air flow . Called tech line and spoke with Brandon. Customer states now tomatoes were freezing and were uncovered. Tech line advised fruits and vegetables need to be placed in crisper bins.talked to customer about product placement . Brandon/techline advised advised unit works as designed file number for call is 7739460188. After call customer states a variety of vegetables dont stay as fresh as previous unit. . Tech line advised unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Pelzer, SC 29669
Jerry D.
Job Details: 07/09/2024
"Temps 21 and 67, fan motor not running, installed motor sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Simpsonville, SC 29680
Jerry D.
Job Details: 07/09/2024
"Temps 36@1, Auger motor stripped, cut old motor shaft with dremel tool, removed old motor, installed new motor and coupling sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Piedmont, SC 29673
Jerry D.
Job Details: 07/09/2024
"Temps 36@1, imk code for motor, installed Imk cycled unit through test and harvest and fill ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Pelzer, SC 29669
Jerry D.
Job Details: 07/09/2024
"Imk broken , also bail arm bent up , wire harness broken, ice bucket cracked, installed imk, ordering, j13; ordrng 1 W11182354 (Arm) and 1 W11348616 (Harness) and 1 W10558423 (Container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Etowah, NC 28729
Brian
Job Details: 07/09/2024
Found unit not level and ice maker running loudly when in use. Attempted to level. Shims needed. Ice maker (W11700250) and 2 shim (4387828A) needed. ; ordrng 1 W11700250 (Ice maker) and 2 4387828A (Shim)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Leicester, NC 28748
Kari
Job Details: 07/09/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Candler, NC 28715
Kari
Job Details: 07/09/2024
"Installed parts and a new filter customer had, water now smells fine and the ice compartment and bucket have no odor. I did clean the left hand door in the inside plastic with soap and water and dried everything. Odor isnt nearly as strong as it was first trip. Told customer if ice starts to have a sour taste again to call us back. I called techline after I left to report this issue in case it does continue. Spoke with Rich and he documented everything 7739462467 unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Waynesville, NC 28786
Kari
Job Details: 07/09/2024
"Took quick pics, found unit making ice fine but it wont dispense. Took ui off, harness is plugged in and secure. Tested ice paddle switch, its open when not pressed and 0.1 resistance when pressed. Switch is good, found when I took auger box down there is no voltage between blue and white, went back to the main control and tested P3-8 to P1-2 and there is still no voltage when paddle is pressed need boards for repair ; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF5333PV01
Near Flat Rock, NC 28731
Brian
Job Details: 07/09/2024
Found fresh food damper operating loudly. Also found right hand gasket torn. Damper (WPW10594329) and right door gasket (W10830162) needed. ; ordrng 1 WPW10594329 (Damper) and 1 W10830162 (RH door gasket) and 1 J13 (Job code)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waynesville, NC 28786
Kari
Job Details: 07/09/2024
"Took quick pics, found unit showing no codes, ran diagnostic cycle and all functions completed normally. Put unit into quick cycle which was the last the customer had tried. Found the extra power button on, ran a cycle with extra power and showed customer the fill results and how low they are. Ran same cycle without the extra power on and the tub filled a fourth of the way up this time, again I showed the customer and explained the programming for the fill levels and the extra power. Unit checks ok"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP23
Near Waynesville, NC 28785
Kari
Job Details: 07/09/2024
"7739383510 Took quick pics, found unit doa, customer heard a pop while trying to heat oven and after the pop display went black and hasnt turned on since. Pulled unit out and took back off found the terminal block in good condition so is the harness. I did see where the right hand lead to the bake element arched against the chassis. Need board and bake element for repair. Called third party, bc control was showing NLA, Eric at WP 3rd party provided me with subbed control part number and he put order into xparts to send the part to us. ; ordrng 1 3rdpartyorderedcontrol (Through xparts) and 1 Q16 (Job code) and 1 WPW10310274 (Bake element)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Waynesville, NC 28785
Kari
Job Details: 07/09/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Brevard, NC 28712
Brian
Job Details: 07/09/2024
"Installed new main control, and bin thermistor. Tested unit in diagnostics and normal cycle. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Seneca, SC 29672
Frank
Job Details: 07/09/2024
Has drain pump 1901a. Reset machine tested working making ice.. went through diagnostics ok. Pump working now.. if it stops need drain pump 1901a..
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Gaffney, SC 29340
Sam
Job Details: 07/09/2024
Found unit not filling with water. Checked all connections. All connections secured. Found pressure hose kinked behind back panel causing unit to not fill. Fixed kink in hose. Cycled unit through diagnostics. Unit now fills with water. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chesnee, SC 29323
Sam
Job Details: 07/09/2024
Found led lights out in refrigerator and freezer section. Replaced all leds in unit. Cycled units power back on. Units light now working. All functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Greenville, SC 29605
Carl
Job Details: 07/09/2024
Called mate @tech line advised to replace control j13; ordrng 1 W11672225 (Control)