We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Anderson, SC 29624
Jerry D.
Job Details:
08/07/2024
Installed listed parts cycled through test and all functions are working properly
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/07/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Asheville, NC 28804
Kari
Job Details:
08/07/2024
"Took quick pics, found a burning odor coming from drum when unit is heating. Unplugged unit and took front panel off and removed drum. Found bottom of unit covered in lint and lint in the flame tunnel. Cleared out all debris by hand at first and then vacuumed out the rest. Took exhaust duct off back of dryer and emptied out what was in the duct tube. I advised customer to clean the lint screen as well due to having a small bit of built up on screen. Put everything back together and ran on high on timed dry and after about 5-10 minutes opened the door and the burning smell is no longer present. Called safety team and spoke with Lucretia and she documented findings under SR# 7739636126. Since no parts replaced customer only responsible for labor of $129.99 and will contact the office to complete payment. Unit checks ok."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Greenville, SC 29615
Chris
Job Details:
08/07/2024
Upper oven doesnt heat in bake or broil. Unit has f1 and f6 faults. Ordeing for repair ; ordrng 1 2man and 1 Q16 and 1 Walldolly and 1 W11399172 (Console) and 2 W11294388 (Control)s and 1 W11294389 (Control) and 1 W11248652 (Blower) and 1 WP4449751 (Fuse)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Campobello, SC 29322
Chris
Job Details:
08/07/2024
"Customer states ice clumps in ice bin . Ice bin specifically in refrigerator door and mullion has condensation. Bin can be easily removed. Not froze over . Ice box ducts in door are clear and lower has suction . Duct gasket in door are as designed . No ice forming on fill tube or in imk area in door.no Splashing during fill . In door gasket is ok . Imk door gasket ok . Unit passes step 120. Customer states he only empties bin when clumping occurs. All checks made per service pointer video. Called tech line and spoke with Chris . Step 55,56,97,96 ,63,64,65,66. Door catches close on their own. Customers temp settings are 40 and 4. Mullion has 12volts dc . Tuned mullion on 100% in test 85. Chris states all checks are ok and unit works as designed. File number is 7739656797. New labor authorization is k1bx5c0npl2"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greenville, SC 29609
Larry M.
Job Details:
08/07/2024
Found inner basket out of balance. Will need inner tub out of balance. Will need inner tub and suspension. Quoted blue book quote of $901. Customer declined.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Chesnee, SC 29323
Sam
Job Details:
08/07/2024
Found unit with f7e1 error code for wash motor failure. Checked connections. Connections secured. When trying to operated wash motor. All unit does is buzz and not recirculating. Will order pump and motor for repair.; ordrng 1 W11416363 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hendersonville, NC 28739
Brian
Job Details:
08/06/2024
Found foam in hinge. Removed and tested. Found all operations ok at this time with no leaks detected.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Pauline, SC 29374
Sam
Job Details:
08/06/2024
Found units lid not locking. Unit not starting. Found strike to unit cracked not allowing unit to start. Replaced strike from pre id. Cycled unit through diagnostics and quick wash. All components working. All functions pass.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Inman, SC 29349
Sam
Job Details:
08/06/2024
Found unit not heating. Unit getting 240 volts. Found no resistance on thermostat and thermal cut off. Replaced thermal cut off and thermostat from stock. Cycled unit through timed dry for 10 minutes. Unit heats and tumbles. All functions pass.; used 1 279816 (Thermal kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Greenville, SC 29615
Chris
Job Details:
08/06/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Replaced spark module. Tested operation. Checks o.k
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Part was not ok. Will need to reorder. ; ordrng 1 WP8563663 (Top)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Found temperature fluctuating. Checked control settings and adjusted to recommended settings. Will order main control. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546690 (Control box)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/06/2024
Replaced harness and spark module. Could not get right burner to ignite.; ordrng 1 W11557816 (Orfice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
08/06/2024
"Temps 37@1, Imk broken, ordering, j13; ordrng 1 W10558423 (Imk)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canton, NC 28716
Kari
Job Details:
08/06/2024
Installed parts unit checks ok
We serviced a
AMANA REFIRGERATOR
Model ABD2233DES
Near Greenville, SC 29607
Chris
Job Details:
08/06/2024
Unit need control and overlay cover. Unit not cooling. Called 3rd party team and spoke with Amanda . Unit is unrepairable. Close call out. File number for call is 7739621628
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Seneca, SC 29678
Frank
Job Details:
08/06/2024
Leveled unit rollers ok.. no issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pendleton, SC 29670
Frank
Job Details:
08/06/2024
Replaced fan and diffuser.. tested in mode 3. Working and no noise
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
Installed new drain pump found 2 rear struts damaged ; ordrng 2 W11316766 (Strut)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Greer, SC 29651
Chris
Job Details:
08/06/2024
Installed new sump assembly . Unit check is okn. No leaks .
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Greer, SC 29651
Chris
Job Details:
08/06/2024
Unit has wrinkle prevent option turned on . also door not latching rplaced latch No stored faults . Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WFW9620HBK0
Near Greer, SC 29650
Chris
Job Details:
08/06/2024
Unit has lower panel removed and drain plug removed from drain line. Lower draw from pedestal also uninstalled . Unit has multiple f9-e1 f0-e2 faults . Customer also states screen will freeze. Coin trap is clear. Drain hose to coin trap is clear. Pump skips intermittently. Unit needs pressure sensor and water pump.UI also freezes and froze 3 times in diagnostics. Unplugged unit and power drained and ui began working again . gave customer a bluebook estimate for pressure sensor and water pump at $954.06. If unit needs UI assembly ui is made into door. Showed customer UI freezing. Estimate for full repair is $1789.53.customer denied repair
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Taylors, SC 29687
Chris
Job Details:
08/06/2024
"Customer states unit is noisy and doesnt drain and spin. Unit has long drain,unit has off balance load. Cleared faults. Drain pipe is shoved to far down stand pipe. Raised drain and tied. Ran diagnostics.unit passed with no faults . Holes are punched through wash basket. Unit is out of range of service pointer W11684122 for un balance wash basket. Unit spins and is level in high spin. Customer states unit will get off balance when washing pillows and blankets. Unit completes quick was cycle. Customer dissatisfied with unit and lack of information in use and care guide . Customer has talked to dealer and wants service company to deem unit non repairable for exchange . Called tech line and spoke with Adrian. Unit works as designed. Unit cant be deemed non repairable. File number for call is 7739648370"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Taylors, SC 29687
Chris
Job Details:
08/06/2024
Unit has shorted lights. Replaced lights. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
08/06/2024
"Did not receive lock, installed other listed parts , unit now lights up, cycled unit through test and when unit got to drain Cntrl popped and went dead smells burnt, found drain pump shorted and wire harness broken and burnt at connectors, ordering j13; ordrng 1 W11543994 (Cntrl) and 1 W11457841 (Lock) and 1 W11259498 (Pump) and 1 W11405459 (Harness)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Pelzer, SC 29669
Jerry D.
Job Details:
08/06/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL RANGE
Model wee515s0lz2
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
Ck door switch and light fixture ck good cycled control no voltage out to fixture. ; ordrng 1 W11594271 (Control)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Six Mile, SC 29682
Frank
Job Details:
08/06/2024
Replaced freezer door with one from similar model. I'm motor not working may be in wire harness or control board.. not replacing control at this time.. replaced light kit. Lights dim.. now working ok.. charged 325$. 150 tc. 175 l14 job code.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz17
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
Unit ck ok got good frost on evap unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057lLW0
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
Found end of pressure hose kinked rerouted and reinstalled cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Flat Rock, NC 28731
Brian
Job Details:
08/06/2024
"Found very little airflow. Inspected vent, on side of house, and found it had been painted shut. Opened vent and tested again. Unit heating ok and aiflow now ok. At this time, all operations ok. Did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hendersonville, NC 28739
Brian
Job Details:
08/06/2024
Gate code #7575. Tested and can hear a rattle/grinding noise. Inspected and found motor off center and rollers loud. Motor (W11234001) blower wheel (W11327190) repair kit (4392067) 2 noise reduction kits (W11401018) air duct (W11677720) box (W10802681); ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower) and 1 4392067 (Repair kit) and 2 W11401018 (Noise reduction kit)s and 1 W11677720 (Air duct) and 1 W10802681 (Box) and 1 Q16 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/06/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW2
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
Installed new gearcase unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Candler, NC 28715
Kari
Job Details:
08/06/2024
"Took quick pics, found unit wires cut in door. Installed new door. Unit checks ok W1BX141NPL2"
We serviced a
KITCHENAID OVEN
Model KSDG950ESS6
Near Canton, NC 28716
Kari
Job Details:
08/06/2024
Installed parts unit checks ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Spartanburg, SC 29307
Sam
Job Details:
08/06/2024
"had to break agitator and spanner hub to remove tub and gearcase Installed all the parts . Cycled unit through diagnostic cycle and normal wash. Unit operating normally. Fills, agitates, drains and spins. All functions pass."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Spartanburg, SC 29301
Sam
Job Details:
08/06/2024
Found unit with cooling off. Turned cooling back on at user interface. Checked thermistors fans and compressor. All components operating normally and unit cooling. Unit checks ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Inman, SC 29349
Sam
Job Details:
08/06/2024
Installed pump and motor. Cycled unit through diagnostics cycle. All components functioning. no leaks while operating through cycle. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Hendersonville, NC 28739
Brian
Job Details:
08/06/2024
Found f8e1 (long fill) found cold water valve not open all the way. Opened and tested. Found all operations ok at this time. With no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Hendersonville, NC 28739
Brian
Job Details:
08/06/2024
"Found f8e1 (long fill). Checked and found cold water valve not open all the way. Corrected and tested, found all operations ok at this time time with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Waynesville, NC 28785
Kari
Job Details:
08/06/2024
Installed parts unit checks ok had office run $297.90 email receipt
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF5930PZ00
Near Waynesville, NC 28786
Kari
Job Details:
08/06/2024
"Took quick pics, found grill plate is cracked on plastic side and fell off unit onto the cooktop below. Motor to open vent is operating properly. Also need grease filter for repair. ; ordrng 1 W11662351 (Vent grill SS) and 1 W11662703 (Filter) and 1 L14 (Job code)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lake Junaluska, NC 28745
Kari
Job Details:
08/06/2024
"Took quick pics, found unit showing 3-2 water temp thermistor out of range, cleared codes Ran unit through diagnostics cycle and found unit completed all functions but repeated 3-2 code. Unplugged and resistance checked the thermistor and for 74 degrees we should be around 50Komhs and it is 6.2 Mohms which is out of range, gave cust est of $406.35, customer declined and will call us back if he wants repaired. Had office run cc for 2nd appliance Tc of $80 and email receipt"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clyde, NC 28721
Kari
Job Details:
08/06/2024
"Took quick pics, found unit rocks more than it should and customer states it makes a loud noise in spin, found the rotor bolt on the floor and units back left leg was out on the cabinet on the floor. Put leg back in cabinet and replaced rotor screw with more loc tite. Found the front of the cabinet welds have separated and one of the feet has cracked in half would need cabinet and door for repair gave cust est of $796.94 customer calling whirlpool to see about an authorization for repair. Had office run cc for $150 and email receipt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Easley, SC 29640
Carl
Job Details:
08/06/2024
"Removed r600 ,compressor,evaporator and dryer filter installed new compressor ,evaporator and dryer filter pulled vac installed r600 cycled unit let run unit went in to a vac replaced dryer filter pulled vac installed r600 same issue vac am ordering a new evaporator and dryer filter Will need nitrogen tank; ordrng 1 Nitrogen (Tool) and 1 W11546605 (Evap)"
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRT541SZDZ00
Near Pickens, SC 29671
Larry M.
Job Details:
08/06/2024
Replaced harness and evap fan. Powered unit on. Checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Pickens, SC 29671
Larry M.
Job Details:
08/06/2024
Found drain pump running continuously. Will need harness and main control. ; ordrng 1 W11458145 (Main control) and 1 W11545744 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29605
Larry M.
Job Details:
08/06/2024
Installed sump pump assembly. Ran test cycle. Checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Fountain Inn, SC 29644
Carl
Job Details:
08/06/2024
Ran diagnostics heater open installed new heater cycled unit got no voltage to hire heater and damper I not closing l14 ; ordrng 1 W11649995 (Damper) and 1 W11672041 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Inman, SC 29349
Sam
Job Details:
08/06/2024
Found unit freezing items in refrigerator section. Will order diffuser and control.; ordrng 1 W11566851 (Control) and 1 W11645127 (Diffuser)
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Spartanburg, SC 29303
Sam
Job Details:
08/05/2024
Installed parts. Cycled unit through timed dry. All components working. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hendersonville, NC 28739
Brian
Job Details:
08/05/2024
"Installed new inlet valve and ice maker and ice bin. Tested ice maker and water dispenser, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Hendersonville, NC 28792
Brian
Job Details:
08/05/2024
Found f9e1 (product not draining). Inspected and found drain hose kinked and damaged. New 12 foot drain hose (W11381654) needed. ; ordrng 1 W11381654 (12 ft Drain hose) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Easley, SC 29640
Larry M.
Job Details:
08/05/2024
Evap fan not working properly. L.E.D light blinking will need to be replaced. Quoted customer $700 blue book price. Customer approved repair. Partial payment of $350 collected on first visit. ; ordrng 1 N15jobcode (N15 job code) and 1 W11334745 (Evap fan) and 1 W11527432 (LED)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Easley, SC 29640
Larry M.
Job Details:
08/05/2024
Found striker broken. Quoted customer $297 to replace striker. Customer approved repair. ; ordrng 1 F12jobcode (F12 job code)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greenville, SC 29605
Larry M.
Job Details:
08/05/2024
Found sharp edges around bottom door. Customer has been cut by bottom drawer on right hand while crawling around in kitchen. Called safety team and reported what was found. SR:7739462288Informed customer that concern was documented.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Greer, SC 29651
Chris
Job Details:
08/05/2024
Unit leaks from flow meter and inlet again. Tightened inlet. Noticed slight dent in tub causing lower rack to hit inlet. Popped out dent. Ran several unit checks with customer present and load present. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Chesnee, SC 29323
Sam
Job Details:
08/05/2024
Found unit making grinding rattling noise when draining and spinning. Inspected drain pump and found debris inside drain pump and drain line causing grinding rattling noise. Removed debris. Cycled unit through quick wash. All components working. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greer, SC 29651
Chris
Job Details:
08/05/2024
Unit has long fill faults. Found loose connection on water valve. Re seated connection. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Taylors, SC 29687
Chris
Job Details:
08/05/2024
Unit has sealed system failure. Condenser coil is clean. Ordeing parts for repair ; ordrng 1 X22 and 1 Sealedsystemtech and 1 Tap and 1 Drier and 1 W11507067 (Evap) and 1 W11125124 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Greer, SC 29651
Chris
Job Details:
08/05/2024
Installed new parts. . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simpsonville, SC 29681
Carl
Job Details:
08/05/2024
Installed new filter receiver cycled dispenser several times to ck operation found damper very noisy even with door closed j13; ordrng 1 W11236851 (Damper)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Boiling Springs, SC 29316
Sam
Job Details:
08/05/2024
Found unit with power. But not cooling. Powered unit off then on again. 3 way valve operating and moved to home position. Condenser fan working. Compressor making awful loud noise on startup and continues to not cool. Compressor locked up not operating. Will need new compressor for repair. Will order parts.; ordrng 1 Nitrogen (Nitrogen) and 1 X20 (X20) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a) and 1 Lockring (Lockring) and 1 W11578205 (Compressor) and 1 W11506635 (Coupler) and 1 W11109499 (Drier tube) and 1 W11578028 (Inverter box)
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Greenville, SC 29615
Chris
Job Details:
08/05/2024
Upon arrival at home customer states he has 3 year extended warranty . No mention of extended warranty on phone call. Customer provided cc and states he had mentioned of extended service plan on phone with unidentified someone. Didnt work on unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29651
Chris
Job Details:
08/05/2024
Installed new parts. Unit check is ok. Called trade care for extra labor authorization since this problem was completely different than last and spoke with Jess. Jess advised when filing call to submit different problem with parts. File number 77395713338
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greer, SC 29651
Chris
Job Details:
08/05/2024
Customer states unit is noisy and causes problems with hearing aids. Fresh food is at 38 and freezer is at 0. Unit makes full bin of ice.leveled unit . After leveling unit some vibration went away but over all unit works as designed. Fan sounds exactly as designed. Some moisture built up on freezer door seal due to unit not being level causing door to sag. Heated gasket and applied adhesive. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fountain Inn, SC 29644
Carl
Job Details:
08/05/2024
Installed new igniter and oven control found valve open as well ; ordrng 1 W11590251 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH09
Near Simpsonville, SC 29681
Carl
Job Details:
08/05/2024
Installed valve cycled dispenser unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Hot Springs, NC 28743
Kari
Job Details:
08/05/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Hot Springs, NC 28743
Kari
Job Details:
08/05/2024
"Installed parts, unit checks ok. Customer paid in full first trip."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mars Hill, NC 28754
Kari
Job Details:
08/05/2024
"Took quick pics, found unit showing long drain code and latch was broken to get clothes out of basket, found drain motor showing 20.3 ohms at drain motor. Checked continuity to motor from control. Found drain pump showing open. Did resistance checks to the black and blue wires. Found black wire was cut in half. Corrected wire by splicing it together. Ran through diagnostics found latch will not lock. Gave cust est of $370.34 customer will call us back if they want repaired. Had office run ccfor $150 and email receipt"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSC24C8EYY02
Near Burnsville, NC 28714
Kari
Job Details:
08/05/2024
"Took quick pics found unit leaking into ff floor from evap pan, took covers off and foam out from behind the evap in ff compartment. Found the drain tube is clogged with rust from drain tray. Cleared clog from drain extension. Ran water and a water line through drain extension and watched it run into the drain pan underneath. And found the ff door a lot lower than fz door. Adjusted door and made sure cabinet is level. Unit checks ok. I didnt pull unit out. Gave cust est of $184.99. Customer agreed and paid by cc office ran and emailed receipt"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW0
Near Salem, SC 29676
Frank
Job Details:
08/05/2024
Heater open.. need new element bb quoted $492.93.. paid $246.47. Owe $246.46.; ordrng 1 WP8544771 (Element) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Near Seneca, SC 29672
Frank
Job Details:
08/05/2024
Board getting 120v. Light not blinking on board.. bb quoted $700.32 for board replacement.. unable to see serial number.. machine from 2020. Declining repair
We serviced a
WHIRLPOOL RANGE
Model CWG3100AAS
Near Taylors, SC 29687
Chris
Job Details:
08/05/2024
Unit has f1 fault . Parts unavailable. Called 3rd party team and spoke with autum. Unit is unrepairable . Closing call out. File number for call is 7739626221
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Taylors, SC 29687
Chris
Job Details:
08/05/2024
Unit has froze over bin. Augar coupling loose. Thawed bin and tightened augar coupling. Unit check is ok ; used 1 L14 ppp labor from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Seneca, SC 29678
Frank
Job Details:
08/05/2024
Replaced control and rr element.. tested working ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Seneca, SC 29678
Frank
Job Details:
08/05/2024
Found unit filled with ice.. ran through diagnostics all functions working.. customer states stopped working no ice was in unit.. possible optional drain intermittent not working.. hose looks ok no kinks.. if problem persists bring 1901a drain pump..
We serviced a
FRIGIDAIRE FREEZER
Model FGHS2631PP2
Near Greenville, SC 29601
Larry M.
Job Details:
08/05/2024
"Found ice at bottom of freezer, cleared drain. Checked control thermostat. Found break in wire. Quoted customer $340 to replace thermostat. Customer declined at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29611
Larry M.
Job Details:
08/05/2024
Replaced element. Still no heat. Will order thermostat ; ordrng 1 WP3392519 (Thermo fuse) and 1 W10900067 (Thermo cut off) and 1 WP3977767 (Thermo fix)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Greenville, SC 29611
Larry M.
Job Details:
08/05/2024
Right front burner will not turn off. Will need right front burner and switch. Quoted customer $629. Customer declined.Sr:7739629171
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB10LCS5
Near Greenville, SC 29617
Larry M.
Job Details:
08/05/2024
"Found drain pump and motor assembly inop. Found timer had loose contacts. Quoted customer blue book estimate of $1,199 customer declined service"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Burnsville, NC 28714
Kari
Job Details:
08/05/2024
"Took quick pics, found unit not going through cycle and found 8-1 long fill code stored in memory. Cleared codes and ran cold valve. Found the flow to be a very small stream. Found cold valve impacted with silt and sediment from well. Installed new valve. Ran diagnostic test Unit checks ok."
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO48QTB00
Near Burnsville, NC 28714
Kari
Job Details:
08/05/2024
"Took quick pics, found unit not cooling and showing over temp, found fans running but compressor isnt. Found 120v into inverter but no voltage coming out of inverter. Found compressor winding all 6-7 ohms which is in range according to the tech sheet. Need inverter for repair. Gave cust est of $672.05 customer agreed and paid by cc office ran. Emailed receipt. Rescheduled for 8/12 PM ; ordrng 1 W10629033 (Inverter) and 1 N15 (Job code)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Boiling Springs, SC 29316
Sam
Job Details:
08/05/2024
Installed thermostat and thermal cut off. Cycled unit through timed dry. All components working. Unit heats and tumbles. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Asheville, NC 28804
Brian
Job Details:
08/05/2024
"Found condensation forming on ceiling evaporator cover. Checked and found all doors sealing properly and all fans working. Fresh food evaporator drain clear. Observed and found good frost pattern on evaporator. Customer informed me that they dont live here full time and when they came back recently they found ice had formed by freezer door gaskets after they remove ice build up, the ice didnt come back and then they noticed the moisture accumulated on fresh food evaporator cover. It appears as though the freezer door was not sealed properly, allowing humidity to enter unit and condensate on fresh food evaporator cover. Cleared he water and recommended customer keep a close eye on unit over the next few days. Customer understood. At this time, all operations ok with no leaks detected. Collected 150 for service call."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Arden, NC 28704
Brian
Job Details:
08/05/2024
F3e2 (open or shorted moisture sensor) F2e1 (stuck button) inspected and found unit has poor airflow and found terminal wire came off of moisture sensor. Reattached and tested. Found unit itself working ok. I recommended customer have vent line professionally cleaned. Customer understood.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Hendersonville, NC 28791
Brian
Job Details:
08/05/2024
Installed new stove top spark module. Also found broken wire to spark module. Repaired wire. Tested and found all operations ok at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Belton, SC 29627
Jerry D.
Job Details:
08/05/2024
"Heater open, installed heater, cycled unit through test and heater is working pulling 6 amps, unit chks ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, SC 29627
Jerry D.
Job Details:
08/05/2024
"Thermal inoperable, installed thermal sent preid, cycled unit through test and unit checks ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JUD248RCCX00
Near Simpsonville, SC 29681
Carl
Job Details:
08/05/2024
Found bad compressor witch is not available not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Hendersonville, NC 28739
Brian
Job Details:
08/05/2024
Found damper motor running very loudly. Also found both fresh food door gaskets torn. Customer said that water filter freezes in filter housing. This could be due to damper not functioning properly. Customer said that the change filter light doesnt come on. Damper (WPW10594329) 2 door gasket (W10830162) control (W11524656) and control (WPW10317076) needed. ; ordrng 1 WPW10594329 (Damper) and 2 W10830162 (Door gasket)s and 1 W11524656 (Control) and 1 WPW10317076 (Control) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Anderson, SC 29626
Jerry D.
Job Details:
08/05/2024
"Lock broken, installed lock sent preid, cycled unit through test and all functions are working properly"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Anderson, SC 29624
Jerry D.
Job Details:
08/05/2024
"Wire harness broken, ordering, j13; ordrng 1 W10903246 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Anderson, SC 29621
Jerry D.
Job Details:
08/05/2024
"Temps 38 @ 48, Compressor running no frost on evaperator, compressor noisey amps 2.4, way to high, ordering, w19; ordrng 1 W19 (W19) and 1 W10805035 (Drier) and 1 W11504433 (Nr) and 1 W11504447 (Nr) and 1 W11566984 (Compressor)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Townville, SC 29689
Jerry D.
Job Details:
08/05/2024
Frank completed the call himself
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Fair Play, SC 29643
Frank
Job Details:
08/05/2024
F7e1. F7e4. F0e3 Tacometer error. Basket error. Overload.. accuator not engaging basket. Need actuator no truck stock..; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Cam splutch) and 1 W11591637 (Wire harness) and 1 Jobcodel14 (Job code l14)