Replaced lid lock.. tested quick cycle working as designed

Called techline 7742201518... replacing humidity sensor and control.. found unit would stop after 3 seconds after cooking just stopping.. display would go back to time.. sounds like reley on control.. then would work and heating fine..; ordrng 1 W11545876 (Control) and 2 W11197766 (Door switch assembly)s and 1 W10536989 (Thermistor) and 1 W11590866 (Humidity sensor) and 1 Jobcodel14 (Job code l14)

42 degrees in rc 15 in fc. Evap has good frost . Imk cycles and filling.. found condenser has dust all around it instructed on cleaning condenser.. tc pd 150$..

Installed all parts ordered. Tested and found all operations ok at this time with no leaks detected.

"Replaced front panel that was dented, all good"

Replaced sump and motor tested unit working as designed no leaks ok..

"Replaced listed parts,imk harvest ok filling ok.."

Helped S.R on this one.

NP ordering more parts; O-emld tckt

"Took quick pics, found unit not washing and soap is in the bottom. Found unit showing 4-3 open motor code and 7-1 no heat. Took door off and ran diagnostic cycle found control sending 120v to motor but no wash action. Gave cust est of $561.93 customer declined repair. Had office run cc for $150 TC and emailed receipt"

Customer stated unit takes forever and multiple tries to dry clothes. Checked voltage good voltage at 240. Checked for heat. Unit has heat. Checked airflow. Found almost no airflow back of unit. Found clog inside units housing of blower wheel. Removed clog. Cycled unit. Unit now has good airflow leaving machine. However when machine is hooked up to vent of house airflow is lacking again. Checked vent cannot see any obstructions. Checked vent to outside and no movement is happening at trap door. No airflow making it through house. Informed customer they need to call vent cleaning service to clean out dryer vent. All components of machine activating. Unit heats and tumbles. All functions pass.

Installed new parts. Unit check is ok . No leaks

Installed gasket. Unit check is ok

Replaced control calibrated tested working as intended

Installed new parts. Unit check is ok

Installed parts unit checks ok

"Took quick pics, found unit will lock lid, spin basket half a turn and go to done. Found unit showing 7-1 tachometer missing signal code. Installed new shifter. Unit checks ok ; used 1 W11481722 (Actuator) from stock"

Replaced both doors for damage. Ran water and leveled doors. Everythings performing as designed. Extra labor authorization number K1EU2Q0NL1.5. Need to bring out badge. ; ordrng 1 ExtralaborauthorizationK1EU2Q0NL1.5 (Extra labor authorization K1EU2Q0NL1.5) and 1 Needsbadgestill (Needs badge still) and 1 C1labortoputonbadge (C1 labor to put on badge)

Ordering control board for lighting issues. Refrigerator should be cooling after freezer gets down to temperature. Office will call when control board is in. Unbraced and reseated capillary tube and checked for leaked. Everything should be working as designed. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11567409 (Orion board) and 1 W11664342 (Power board) and 1 U18laborcode (U18 labor code)

Installed new pump and motor to unit. Cycled unit through diagnostic test cycle. Units pump now activating. All components operating. Unit heats and drains. No leaks anywhere during or after cycle. All functions pass.

Found units start button not working. Tested unit through diagnostics. No error codes. All keys working except start key. All other components of dishwasher activating. Unit needs new control.; ordrng 1 W11683480 (Control) and 1 L14 (L14)

Unit has burned up terminal block and wire harness. Called saftey and spoke with jay. Do not repair . File number for call is 7742077908

"Took quick pics, found unit was walking all around laundry closet, customer told me he laid on the floor with his feet braced against the all and he was holding the washer with his back to keep it from moving too much in spin. Found unit on a pedestal and none of the nuts were locked and unit was moving in spin due to the feet moving. Took pedestal drawer out and made all sides even with level then locked nuts in place. Ran high speed driving and spin and a low speed drain and spin, unit checks ok had office run cc for $224.99 for tc and labor and email receipt"

Customer stated unit started on its own and would fill with water and drain at the same time. Unit has no error codes. Pressure hose checks ok. All connections secure. Will order control for repair.; ordrng 1 W11740022 (Control) and 1 L14 (L14)

"Customer experienced lots of shimmy and shake out of the machine. Put unit in diagnostics and ran auto test. All functions pass. Checked for error codes and found no stored errors.Ran a quick wash cycle with a load. Drain line banging against cabinet. Insulated drain line,checks o.k"

When I arrived theres still water freezing in middle of refrigerator and towards back of refrigerator not touching any walls. Called tech line and talked to Kirt and he said since everything we replaced that to just raise the refrigerator temperature to 41 degrees and see how it works. He said if it works like that then leave it there. Replaced defrost heater and wiring harness in freezer for shorting issues. Everything should be working as designed. File number 7742095489. Left leveling legs in up position so homeowner can move refrigerator if need be.

"Installed new motor, blower and dryer repair kit parts. Cycled unit. Unit no longer making loud noise. Unit heats and tumbles. All functions pass."

Installed new parts unit check is ok

Found glue residue on cooktop. Removed glue residue and observe no defects. Unit check is OK.

Customer has had repeated fresh food evaporator freezing up. Installed evaporator thermistor and Mason control. Checks o.k; used 1 W10316760 (Thermistor) from stock

"Took quick pics, found unit showing no codes, ran unit and tested sensors, sensors are working properly in test but not in regular cycle. Found the lint filter and trap full of lint. Once I removed blockage, sensors now work properly. Gave est for tc and labor of $224.99 I did speak to customer in 113 about Lint trap and they didnt know the dryer had one, so I gave them the part number to the manual so they can read up on it when it gets moved back into their apartment."

Found faulty squeeze clamp on drain hose. Replaced squeeze Clamp unit check is OK.; used 1 WP356138 (Clamp) from stock

This is an older model dryer that has two catches for door reversal. Removed catch from right side and put it on the left side. Everythings closing good now. Let homeowner know due to age and condition of dryer that any future repairs wouldnt be worth it due to cost and parts availability. ; ordrng 1 C1laborcode(jobcomplete) (C1 labor code (job complete))

"Inspected bake, broil and all surface burners. Initial gas smell during ignition. Advised customer to run oven at high temperature to set in insulation and burn off the oil coating."

Found timer difficult to turn and knob split on shaft ; ordrng 1 W11675852 (Knob) and 1 W11685947 (Timer)

Evacuated system. Replaced evaporator. Pressure treated and unit held pressure. Pulled a long vacuum and weighed in 1.48 oz r 600a. Checks o.k

"Put unit in diagnostics and found F8e1,(no fill low fill) customers stand pipe is at floor level advised customer it should be as high as the top of the washer.at least 39 inches off the floor. Cleared codes and ran the washer while holding the drain line out the window. All functions pass"

"Found rollers and tensioner making nose. Installed dryer repair kit, checks o.k"

"Found f8e1 (long fill). Found customer has only cold water hooked up to unit. They do not have a hot water supply to unit.tested unit multiple times in diagnostic and normal cycles. Inspected wash tub and all waterlines and drain pump. All intact. I found water dripping from hot water valve, because there is no hot water line attached. Recommended customer have hot water supplied to unit, but if not, install a valve cap, to prevent it from dripping. Customer understands."

"Installed all parts ordered. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

35 in fresh food and 0 in freezer. Found freezer lights and some fresh food lights out. Found service pointer (W11606409) regarding this issue. 4 led kits (W11632139) needed. For lights. Contacted tech support and spoke to Jeremy. We checked and found thermistors corresponding with current temps. New recommended replacing main control and Control box (W11357535). Sr number (7742197763); ordrng 1 W11357535 (Control box) and 4 W11632139 (Led kit)s and 1 Q16 (Job code)

Quote to replace cooktop is $733.28. Let homeowner know if accepting quote $366.64 would be due today and $366.64. Homeowners accepted quote. Office will call to schedule return visit when part comes in. ; ordrng 1 5304528694 (Smooth top) and 1 N15laborcode (N15 labor code) and 1 Joecanyoudoublecheckthisiscorrectpart (Joe can you double check this is correct part)

"Spots wont come off, all over both doors, ordering, j13; ordrng 1 13109217s (Door stainless) and 1 W10884773 (Badge) and 1 13107554s (Door stainless)"

"Found water leaking out of valve.. needed to replace.. replaced valve customer has it for insurance, due to warping the floor.. valve coveted under 1 yr warranty pd $371.28 ; used 1 W10897719 (Valve covered under 1 yr), and 1 Job code l14 (Job code l14) from stock"

Found unit stuck in drain mode. Ordering control under s153eb..special project..; ordrng 1 W11603810 (Control) and 1 Jobcodej13 (Job code j13)

"Took quick pics, and found unit under full warranty still customer has a purchase receipt from Badcock with the date of 09/13/2024. Found the basket has rough edges to the holes in the basket, like it didnt get punches right and some of them have burrs and it is ripping clothes up every load. Will need basket assembly and motor for repair. ; ordrng 1 Customerisawareitsoversizedparts and 1 U18 (Job code) and 1 Needsecondperson (Two techs) and 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11557803 (Rotor bolt) and 1 W11460604 (Tub assembly)"

"Took quick pics, found unit leaking from the front. Cust has replaced gasket and motor himself and found gasket backwards, I corrected gasket. Found inner door full of condensation even though there is no vent in door. Found the rails not sliding in all the way and latch is weak causing door not to seal fully and condensation to collect in door. Need parts for repair ; ordrng 2 WP3385089 (Upper rails)s and 1 WPW10653840 (Latch) and 1 J13 (Job code)"

"Took quick pics, found brackets weak and not pulling door in properly causing ice on side and bottom. Need parts for repair. ; ordrng 1 WPW10330994 (Bracket) and 1 WPW10330995 (Bracket) and 1 W11658403 (Slide kit) and 1 N15 (Job code)"

"Found drain line kinked, adjusted drain line, tested working ok"

Found inverter getting 120v and sending 120v to compressor. Compressor not coming on. ; ordrng 1 W11599968 (Compressor) and 1 W11598145 (Inverter) and 1 Jobcodex20 (Job code x20) and 1 Drier (Drier) and 1 Accessport (Access port) and 1 R600 (R600) and 1 Sealedsystemtech (Sealed system tech)

Found bad pressure switch on aux pump l14; ordrng 1 1901a (Aux pump) and 1 L14 (Labor)

"Unit is backing up w11329116 sr#7742195289 called tec line advised to use service pointer q16; ordrng 1 W11610999 (Cover) and 1 W11567407 (Heater) and 1 Q16 (Labor), rqstng P&A on 1 W11332011 (Acu)"

"Found filter frozen uo,heated line replaced filter tested working ok.."

Sr w11750800 need fill tube kit j13; ordrng 1 W11750811 (Fill kit)

Unit has been suspension rods due to wash basket failure. All holes are solid on wash basket. Unit needs wash basket and suspension . Unit is out of warranty. No coverage on parts per entitlement. Gave customer a bluebook estimate for repair at $950.96. Customer denied repair

"Replaced compressor and drier due to seized compressor. Pressurized with 250 p.s.i. of nitrogen and after testing for leaks I vacuumed system for over 40 minutes to make sure system is dry. Recharged system with required amount of R600a stated on data tag in refrigerator compartment. Let homeowner know it should take 24-48 hours to cool back down to normal temperatures. Also replaced fan,fan blade,and sealed with foam tape to reduce noises as much as possible. Let homeowner know that water noise periodically is normal due to refrigerant entering capillary tube. Everything should be performing as designed now."

"Took quick pics, found unit doa but has 120v to it. Found filter fuse closed and shows 0.0 found cabinet fuse open. Need cabinet fuse for repair. Rescheduled for 8/19 PM; ordrng 1 W11574181 (Cabinet fuse) and 1 JPwehaveinwarehouse and 1 F12 (Job code)"

"Took quick pics, found ui control wont respond to touch and will activate different parts of the control on its own. Unplugged unit and checked dc loads like ff fan, and paddles. They check good. All wiring through door and to ui looks good. Took ui out and found the acu sending 12DCV to ui consistently. Found the touch pad separated from fascia. Need ui for repair. Gave cust est of $659.99 customer agreed had office run cc in full emailed receipt ; ordrng 1 W11608967 (Ui) and 1 J13 (Job code)"

Found unit not making ice. Found fill tube frozen. Thawed out fill tube for ice maker. Cycled ice maker. Ice maker rotated and filled with water. All components working. All functions pass.

"Took quick pics found unit making a rubbing noise when spinning. Customer had it on video and you can hear it most in medium spin. Installed new belt and unit is still making same noise, need gearcase for complete repair ; ordrng 1 L14 (Job code) and 1 W11454372 (Gearcase)"

Found outer glass to door shattered from handle screws being too tight and twisted causing glass to crack. Will order new glass for door. ; ordrng 1 W11654056 (Glass) and 1 W11178521 (Nameplate) and 1 L14 (L14)

Found unit violently shaking in spin and walking itself forward. Found suspension rods weak. Replaced suspension rods from pre ID. Cycled unit through calibration and test cycle drain and spin. All cycles performed perfectly. Unit no longer shaking and walking itself forward. All functions pass.

Installed new sump. Unit check is ok. No leaks

"Temps 37@1, No unusual noises heard on arrival , installed listed prts, cycled unit through test and unit chks ok"

"Found no fill code also left rear suspension support cracked, had a support on my truck installed it chks ok, no fill code , water ok in test found drain hose to far down standpipe sucking water out of unit, adjusted hose and secured also leveled unit, cycled unit through test and unit checks okay"

Found bucked damaged and Imk stalled and shaft to bucket damaged gave est. and is not going to repair unit

Installed new pump to unit. Cycled unit through diagnostic test cycle. Units pump now activating. All components activating. Unit heating. Unit recirculating water. No leaks anywhere during cycle. All functions pass.

"Found terminal block melted wires damaged, power cord melted, safety, 7742128236, estimate 687.00. Customer declined repair"

Found unit in drain mode... replaced control calibrated tested quick cycle working as designed

Installed new heater and facia ran diagnostics and cycled Imk harvest unit ck ok found freezer door has a void j 13; ordrng 1 W11681455 (Sis freezer door)

Installed new acu ran diagnostics and a test cycle unit ck ok

Unit has leaking fittings and bad housing .ordering for repair ; ordrng 2 5/16guessfittings and 2 1/4guessfittings and 1 W11581269 (Tube) and 1 WPW10238092 (Tube) and 1 WPW10279831 (Tube) and 1 W11759995 (Housing) and 2 8201815s

Replaced separator for dispenser door leaking. Everythings as designed now.

Cusotmer has attempted to move unit and put indentations into floors. Unit has frozen drain. Customer signed damage waiver. Gave Customer price up front for repair Removed unit on shield Cleared drain from front and back. Unit check is ok

"Refrigerator temperatures were 40 all the way down to 34 degrees. Moisture on top of cabinet in refrigerator section. Also drain was clogged with sheet of ice underneath drawer. Not 100% sure if the blocked drain caused moisture in refrigerator section but when I removed evaporator cover I noticed a block of ice by the capillary tube indicating the sealed system may have a leak or restriction. Freezer temps were good. Suspect we may have an early sign of a sealed system problem but wont know for a couple of days to see if everything gets back to normal. Removed ice and cycled ice maker and ice maker filled up with water. If this refrigerator needs a sealed system (compressor,filter drier,and evaporator) Im going to recommend replacing since a sealed system on this refrigerator will cost more than $2000.00. Quote to replace sealed system is $2131.22 which includes parts and labor. If deciding to go with repair $1065.61 would be due at time of acceptance and $1065.61 due at time of completion. Has 30 days to decide whether or not to repair. Saved quote in blue book quoting software. Talked to homeowner and let her know whats going on. ; ordrng 1 J13laborcode(jobcomplete) (J13 labor code(job complete))"

Needs control board for washer thinking water pressure is low. Water pressure is normal and screens on valve are fine. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11772562 (ACU) and 1 J13laborcode (J13 labor code)

"Took quick pics, found unit full of after and drain pump showing 20 ohms. The harness is broken to the pump, need harness for repair ; ordrng 1 W11643701 (Harness) and 1 J13 (Job code)"

"Took quick pics, found units compressor would click on run for a minute and then cut off after making a buzzing sound. Need compressor for repair. Under 5y SS warranty. Had office run cc for $150 and email receipt ; ordrng 1 S17 (Job code) and 1 W10233960 (Compressor) and 1 CustomercomesbackmidSeptember (Can we get scheduled before then) and 1 W11043042 (Coupler)"

Dryer is not heating and also has a dent in front panel. Found air bypass at heating element. Corrected air bypass. Unit now heats properly. Waiting on occupancy date to be able to order the panel.; ordrng 1 W11752163 (Front panel) and 1 L14jobcode (L14 job code) and 1 Needproofofpurchase (Before ordering panel)

Found 240 volts to dryer. Heater pulling 24 amps. Customer said some cycles clothes would be cold and wet.high temp 145 medium temp 135 low temp 130 Put unit in diagnostics and found no error codes. Reset control. Resurfaced sensor bars. Checks o.k

Customer said for is hard to open and close and is sticking out to far at the bottom. He also said the unit is heading fine now. I adjusted door and strike. Checks o.k

Found front panel is warped keeping for from closing properly. Will order.; ordrng 1 W11613483 (Stainless panel) and 1 J13jobcode (J13 job code)

Found gear case has locked input shaft and has damaged shifter and splutch.; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11513255 (Valve) and 1 X20jobcode (X20 job code) and 1 W11481722 (Actuator) and 1 W11239857 (Belt)

Installed parts unit checks ok

Installed parts unit checks ok

"Took quick pics, found unit showing 6-1 code and 5-1 code. Found units keypad lights up random lights and will change selections on its own. Also found the latch weak and not always closing properly need parts for repair ; ordrng 1 W11165145 (Console ui) and 1 WPW10653840 (Latch) and 1 L14 (Job code)"

"Found bin thermistor out of range, ordering to replace ; ordrng 1 WPW10511923 (Bin thermistor) and 1 Jobcodef12 (Job code f12)"

"When using oven or two front burners, giving f2e1 code. Must be over heating by console board.; ordrng 1 W11747652 (Console ui) and 1 W11747426 (DC harness) and 1 W11747651 (Main wire harness) and 1 W11758686 (Control)"

Damper rattling again.. found a little moisture buildup on top of freezer door... ordering gaskets.. set test 34 to put million on all the time.. ; ordrng 1 WPW10479155 (Control) and 1 Jobcodel14 (Job code l14) and 2 W11159728 (Gasket)s

"Found ice container broken.. found ice buildup on bottom of container causing it to break. Put foam tape around ice chute for air leak, if ice buildup persists, ordering a. New door."

"Installed new cooling fan. Tested cooling fan and all other functions. At this time, all operations ok."

Installed new parts. Unit check is ok

Unit has dent in fresh food door. Ordering for repair ; ordrng 1 W11766207 (Door) and 1 Anytech and 1 Anytech

"Another service company has been out and diagnosed unit as sealed system failure, unit is a dual evaporator Bella model . Unit has sealed system failure. Freezer is at 30 degress and whats left of refrigeration is cycled to fresh food. .parts are covered under 120 months. Labor is not covered . Gave customer a bluebook estimate for labor and refrigeration fee at $1650.97. Customer denied repair"

F7e1 tachometer f0e4.. spin limit by water temp.. f0e2. F7e7 motor not reaching speed.. found actuator inoperable replaced actuator quick cycle tested unit working as intended.... ; used 1 W11481722 (Actuator) from stock

Customer canceled . Doesnt wanna pay svc fee. Didnt touch unit

"Found outer glass fell out, reinstalled glass tightened all screws and adjusted bottom bracket to hold glass in better , door seal test ok, unit chks ok"

"Cycled unit through test and found out of balance code , leveled unit, cycled unit through test and all functions are working properly"

Ck. Evaporator has great frost on unit found thermal limit open installed new harness ck compressor unit ck ok

Ran diagnostics found def limit out of range j13; ordrng 1 W10919804 (Duct air) and 1 W11562214 (Harness)