We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Weaverville, NC 28787
Brian
Job Details:
12/26/2024
Customer showed me video of noise. And it was the power outage chime. Tested all fans and damper and all are checking out ok. Test cycled ice maker and found it completing harvest and fill with no issues. Contacted tech support and spoke to Chris. He said we cannot isolate issue because unit is working properly at this time but it is most likely the freezer fan or an issue with the main control. Fan motor (W11578030) and main control (W11224256) needed. Sr number (7740605230); ordrng 1 W11224256 (Main control) and 1 W11578030 (Evap fan) and 1 L14 (Job code)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS1
Near Greer, SC 29650
Chris
Job Details:
12/26/2024
Unit has shorted bin thermistor . Gave customer a blue book estimate at $458.30.: Customer paid half upfront ordering part for repair; ordrng 1 WPW10511923 (Bin thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Duncan, SC 29334
Chris
Job Details:
12/26/2024
Found broken teeth in coupler. Washers required arent in parts break down no matter the engineering digit. Ordeing for repair ; ordrng 1 W11566705 (Door) and 1 N15 and 1 2man
We serviced a
AMANA M/W OTR
Model AMV2307PFS08
Near Lyman, SC 29365
Chris
Job Details:
12/26/2024
Unit has extremely loud buzzing noise and doesnt heat. Ordeing for repair ; ordrng 1 W11737891 (Magtube) and 1 2man and 1 Q16 and 1 W11224803 (Fuse) and 1 W11737892 (Transformer) and 1 WPW10574736 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdhz10
Near Easley, SC 29640
Carl
Job Details:
12/26/2024
Ck unit pressure ck good condenser very warm unit ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Easley, SC 29642
Carl
Job Details:
12/26/2024
Tried to run diagnostics l14; ordrng 1 W11626074 (Control) and 1 W11670519 (Latch) and 1 L14 (Labor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Greenville, SC 29601
Larry M.
Job Details:
12/26/2024
Installed inverter and magnetic. Same error code came back. Called techlineSuggested ACU because its not constantly sending 1.5 volts to inverter. Guy from tech line says to have homeowners call and see if they can get a concession on the ACU since we already put on both inverter and magnetron. file number 7740607509. Needs ACU for not monitoring inverter board correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seneca, SC 29678
Frank
Job Details:
12/26/2024
"Found long drain code,. Drain pump coming on and off intermittent.; ordrng 1 W11513246 (Control) and 1 W11643701 (Wire harness) and 1 W11399437 (Drain pump) and 1 Jobcodel14 (Job code l14)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS01
Near Greenville, SC 29607
Carl
Job Details:
12/26/2024
Unit has a bad pressure switch l14; ordrng 1 1901a (Aux pump) and 1 L14 (Labor)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW
Near Simpsonville, SC 29681
Carl
Job Details:
12/26/2024
Ran diagnostics and a test cycled. Bad mcu and slider is worn l 14; ordrng 1 W10734521 (Slider) and 1 W11624943 (Mcu) and 1 L14 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Simpsonville, SC 29680
Carl
Job Details:
12/26/2024
Found pump hanging broken mounting studs q16; ordrng 1 W11396717 (Pump) and 1 W11219115 (Tub) and 1 Q16 (Labor)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fountain Inn, SC 29644
Carl
Job Details:
12/26/2024
Installed new harness ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spartanburg, SC 29301
Sam
Job Details:
12/26/2024
Found unit making odd rubbing rattling noise when opening door. Found that motor of damper is making odd noise when opening and closing it. Unit will need new damper for repair. Will order damper.; ordrng 1 WPW10479155 (Damper) and 1 L14 (L14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW04
Near Walhalla, SC 29691
Frank
Job Details:
12/26/2024
"Found EVAP not getting good frost pattern, unplugged when unit shutting off, making a loud knocking sound in sealed system.. only freezing up on top loop of EVAP.; ordrng 1 W11582579 (Compressor) and 1 R600a (R600a) and 1 W11562258 (Evaporator) and 1 W11504447 (Lok ring) and 1 wpw10143759 (Dryer) and 1 w11506635 (Access port) and 1 Jobcodex20 (Job code x20) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler)"
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Seneca, SC 29672
Frank
Job Details:
12/26/2024
"Replaced idler,, it was seized in machine, replaced rollers. Tested unit working and heating no squeeking sounds.."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Liberty, SC 29657
Frank
Job Details:
12/26/2024
"Found cam loose, tightened put locktite on it tested working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Lyman, SC 29365
Chris
Job Details:
12/26/2024
Unit has defrost failure in test 6.:ordeing for repair ; ordrng 1 W11566892 (Harness) and 1 W11567493 (Heater)
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Greer, SC 29651
Chris
Job Details:
12/26/2024
"Customer states microwave and oven cavity have long heating times. Customer states microwave cook times dont line up with package instructions and oven burnt food before it hit temp. Customer states unit will sometimes stall and will have to restart cycle . unit has house miswired faults f9 e0. . Cleared fault and Pre heated unit to 350. With probe inserted .unit reached target temp in 14 mins . Unit reached 360 and cycled off . Called tech line and spoke with johnathan . Gave johnathan all findings. Fault did not reappear, unit works as designed. File number for call is 7740604620"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Taylors, SC 29687
Sam
Job Details:
12/23/2024
Found unit with LF error code unit not filling fast enough with water. Checked drain hose made sure drain found drain hose over a foot down in house drain adjusted drain line to proper depth and secured with zip tie. Checked water shutoffs and made sure both were fully open. Cycled unit. Unit appears to be functioning normally at time of testing after adjusting shutoffs and drain line depth. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MEDC200XW0
Near Taylors, SC 29687
Chris
Job Details:
12/23/2024
"Unit has open heater and fuses . Replace from stock. Unit check is ok ; used 1 279838 (Heater), and 1 279816 (Kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Duncan, SC 29334
Sam
Job Details:
12/23/2024
Installed locking nuts to unit. Ran unit through express wash. Watched unit through cycle. No leaks found during cycle. Float switch was never tripped. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Taylors, SC 29687
Chris
Job Details:
12/23/2024
Unit has bowed crisper frame. Gave customer a bluebook estimate for repair at $505.05. Customer denied repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Alexander, NC 28701
Kari
Job Details:
12/23/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Easley, SC 29642
Larry M.
Job Details:
12/23/2024
Found hairline crack in waterline. ; ordrng 1 W11163765 (Fitting)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Hendersonville, NC 28792
Brian
Job Details:
12/23/2024
"Found f7e4 (basket re-engagement failure) tested unit in diagnostics and found unit attempt to enter spin cycle and can hear slider slipping. Inspected and found slider damaged. Replaced Slider (W10734521). Calibrated and tested unit and found all operations ok at this time, with no leaks detected. ; used 1 W10734521 (Slider TS) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hendersonville, NC 28739
Brian
Job Details:
12/23/2024
"Found unit rattling when in use. Adjusted legs and found noise no longer present. At this time, all operations ok. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Taylors, SC 29687
Chris
Job Details:
12/23/2024
Installed new part. Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model WED97HEDBD0
Near Piedmont, SC 29673
Jerry D.
Job Details:
12/23/2024
"Idler pulley bad installed pulley w10837240 from truck stock, cleaned out unit, reassembled, cycled unit through test and all functions are working properly, charge cc. 397.00"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Anderson, SC 29625
Frank
Job Details:
12/23/2024
"Tested auto cycle,runs through ok.. under load may be drawing too much amps to blow breaker.. latches ok..; ordrng 1 W11731988 (Wire harness) and 1 W11195971 (Sator) and 1 W10754448 (Clutch) and 1 W11627517 (Control) and 1 Jobcodel14 (Job code l14)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Anderson, SC 29621
Frank
Job Details:
12/23/2024
"Tried quick cyclek found cam loose,. Thread locked nut tightened, tested working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greenville, SC 29605
Jerry D.
Job Details:
12/23/2024
Assistant Helper
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Hendersonville, NC 28739
Brian
Job Details:
12/23/2024
"Damage on top right of cabinet next to unit. Found no response on user interface. When pulling unit out, unit powered on and attempted to drain. Found drain hose getting blocked. Cannot properly install drain hose due to length of hose. Drain hose (W11572053) and drain pump (W11539855) needed. Left unit unplugged with water turned off. ; ordrng 1 W11572053 (Drain hose) and 1 W11539855 (Drain pump) and 1 L14 (Job code)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Greenville, SC 29609
Carl
Job Details:
12/23/2024
Tab broke on pump and Reservoir ; ordrng 1 W10489137 (Reservoir) and 1 W11439192 (Pump)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greenville, SC 29611
Carl
Job Details:
12/23/2024
Installed new Outter tub unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Fountain Inn, SC 29644
Carl
Job Details:
12/23/2024
Installed new door unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Simpsonville, SC 29680
Carl
Job Details:
12/23/2024
Dispenser is flexing when depressed j13; ordrng 1 W11478200 (Control) and 1 W11604218 (Seperator) and 1 J13 (Labor)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Alexander, NC 28701
Kari
Job Details:
12/23/2024
"Took quick pics, pulled new cooktop out of box and found glass cracked and shattered in several places. Need new cooktop for repair and need parts department to check it before scheduling ; ordrng 1 W11223311 (Cooktop) and 1 L14 (Jobcode) and 1 Pleasepullpartoutofboxandcheck (Make sure glass isnt shattered)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hendersonville, NC 28739
Brian
Job Details:
12/23/2024
Found vent line disconnected from wall. Reinstalled and secured vent line. Tested and found all operations ok at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pickens, SC 29671
Larry M.
Job Details:
12/23/2024
Replaced gearcase. Ran test cycle. Sounds still persist.Called techline spoke with Chris Says that Extra Power button engage will cause this sound. SR:7740378873
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Slater-Marietta, SC 29661
Larry M.
Job Details:
12/23/2024
Replaced freezer door. Ensured proper seal. Customer stated unit has a rotten smell. Removed all food and inspected unit. No rotten food or substance found. Suspecting smell is coming from diffuser; ordrng 1 W11645127 (Diffuser) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Slater-Marietta, SC 29661
Larry M.
Job Details:
12/23/2024
Replaced freezer door. Ensured proper seal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/23/2024
Replaced lower seal. Ran test cycle. Ensured no leaks. All functions pass. Remaining balance of $234.35 owed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Taylors, SC 29687
Chris
Job Details:
12/23/2024
See pictures . Customer unit stopped heating and dryer outlet and cord melted. No damage to dryer. No fault of dryer. Dryer did not cause outlet to fail . Customer needs to contact qualified electrician. Called techline and spoke with Brandon. No fault of unit. File number for call is 7740589510
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/23/2024
Found compressor to be too hot to touch. Customer will need compressor; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 WPW10750849 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Anderson, SC 29626
Frank
Job Details:
12/23/2024
"No errors present. Ran test cycle.. heater working, found no jet dry in unit, filled tested working ok.. will call back if problem persists"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Hendersonville, NC 28791
Brian
Job Details:
12/23/2024
"Found f8e3 (overflow condition). Tested unit in diagnostics. When unit attempted to shift to spin, display flickers and shifter can be heard attempting to shift and relays on board are ticking. Can hear cam and belt slipping. Checked all connections and harness and found them ok. Cam (W10721967) shifter (W11481722) control (W11740022) belt (W11239857) needed. ; ordrng 1 W11239857 (Belt) and 1 W11740022 (Control) and 1 W11481722 (Shifter) and 1 W10721967 (Cam) and 1 L14 (Job code)"
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Spartanburg, SC 29302
Sam
Job Details:
12/23/2024
Installed parts. Cycled unit through diagnostics cycle and quick wash. Both cycles performed perfectly. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spartanburg, SC 29307
Sam
Job Details:
12/23/2024
Found unit not spinning will only agitate. Checked underneath unit and found units slider separating from unit. Informed customer unit will need new slider for repair. Stated that unit was no longer in warranty and does not fall under special project code. Customer stated they will just go buy a new one instead of using the money on repair. Collected trip charge of 150.00. Job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Simpsonville, SC 29680
Carl
Job Details:
12/23/2024
Found rollers worn j13; ordrng 4 WPW10314173 (Rollers)s and 1 W10837240 (Idler) and 1 L14 (Labor)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Simpsonville, SC 29680
Carl
Job Details:
12/23/2024
Ran diagnostics found bad pressure switch j13; ordrng 1 W11316246 (Pressure switch) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Asheville, NC 28805
Brian
Job Details:
12/23/2024
Installed new auger motor and related components. Tested and found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Simpsonville, SC 29680
Carl
Job Details:
12/23/2024
"Installed new fan motor , control board , and fuse found power supply shorted mag tube open and filter board burnt q16; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Cap) and 1 W11256462 (Diode) and 1 W10422269 (Filter board) and 1 W11495561 (Mag tube) and 1 Q16 (Labor)"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RW0
Near Gaffney, SC 29340
Sam
Job Details:
12/23/2024
Installed new gasket. Opened and closed door a few times. Gasket staying secure. All functions pass.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Gaffney, SC 29341
Sam
Job Details:
12/23/2024
Found unit making rattling noise in back of unit by vent exhaust. Tried to adjust units vent in back to not make noise anymore. Unit continued to make noise will need foam pads and a clip to use to keep air duct of exhaust in place. Will order parts.; ordrng 1 W10414388 (Clip) and 2 W11409002 (Pad)s and 1 J13 (J13)
We serviced a
WHIRLPOOL REFIRGERATOR
Model ED5LVAXWB02
Near Inman, SC 29349
Sam
Job Details:
12/23/2024
Installed new gasket. No gaps in new gasket. Informed customer units new gasket is stiff and may have trouble closing door at first and to leave door closed as long as he can. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Greenville, SC 29611
Chris
Job Details:
12/23/2024
Unit has scratch on liner causing spark . Ordeing for repair ; ordrng 1 Greytouchuppaint and 1 L14
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greenville, SC 29605
Larry M.
Job Details:
12/23/2024
Replaced freezer door. Ensured proper seal and no dripping from dispenser.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS00
Near Asheville, NC 28805
Brian
Job Details:
12/20/2024
"Found all interior lights out. Customer said water was dispensed when they didnt call for it. Disconnected deli ui and lights all came back on. Found water under deli ui with corrosion on board, drawer connector and harness connector. Customer said they lost power in the storm. I informed them that the water may have gotten into deli ui when ice melted from power outage causing ui to short out, or the water could have gotten there when the dispenser came on on its own. I left deli ui unplugged and quoted customer 1616.92 to replace Drawer (W10815669) control (WPW10769076) and harness (W11170612). Customer did not wish to proceed with repairs at this time. I informed customer watch unit closely when the water is on to the unit because we cannot guarantee that the user interface is the cause of that particular issue. Customer understood. Left ui unplugged. Collected 150 for service call."
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Moore, SC 29369
Sam
Job Details:
12/20/2024
Customer complaint is unit makes squealing noise at very beginning of cycle. Could not get unit to duplicate noise every time. Will order parts that could possibly cause noise and return for repair. ; ordrng 1 WPW10448896 (Motor) and 1 WPW10547292 (Pulley) and 1 WP8544737 (Wheel) and 1 4392067 (Dryer repair kit) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Swannanoa, NC 28778
Kari
Job Details:
12/20/2024
"Took quick pics, found units adjusters wheels broken off. Did my best to put wheels back on for time being to keep the rack usable until I can return with parts. Gave cust est of $352.07 customer agreed and paid in full by check. Will need adjusters for repair. ; ordrng 1 W10712395 (Adjuster kit) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WED72HEDW1
Near Spartanburg, SC 29306
Sam
Job Details:
12/20/2024
Found unit not wanting to start. Checked units incoming power. Incoming power of 240 volts. Lights come on units display but will not start. Checked for error codes. No error codes found other than restricted airflow code. Thermal fuse preventing operation is most likely culprit. Will order parts for repair.; ordrng 1 W10909685 (Thermal fuse) and 1 280148 (Thermal kit) and 1 WP697772 (Wheel) and 1 W11364931 (Motor) and 1 2man (2 man)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Spartanburg, SC 29306
Sam
Job Details:
12/20/2024
Found unit freezing everything in refrigerator section. Called techline. Techline went over checks with me. Checked thermistors resistance. Found units thermistor way out of range. Techline advised to replace thermistor. Replaced thermistor from pre ID. Told customer if she has anymore issues to give us a call back. Unit checks ok.SR#7740574596
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Anderson, SC 29626
Carl
Job Details:
12/20/2024
"Installed new reciver , bracket ,insulation , tubing cycled unit ck ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/20/2024
Installed actuator and capacitor. Unit would not agitate or start cycle. Will need harness and ACU. ; ordrng 1 W11626074 (ACU) and 1 W11643701 (Harness) and 1 J13jobcode (J13 job code)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS11
Near Easley, SC 29642
Carl
Job Details:
12/20/2024
"Installed new diffuser,imk, and waterfall cycled unit several times to ck operation unit ck ok"
We serviced a
KITCHEN AID MW OVEN COMBO
Model KEMS308SSS05
Near Greenville, SC 29609
Carl
Job Details:
12/20/2024
Installed new Elmt. Cycled unit ck ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPR1
Near Taylors, SC 29687
Carl
Job Details:
12/20/2024
Installed new imk and valve cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Easley, SC 29642
Carl
Job Details:
12/20/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Swannanoa, NC 28778
Kari
Job Details:
12/20/2024
"Took quick pics, found units adjusters wheels broken off. Did my best to put wheels back on for time being to keep the rack usable until I can return with parts. Gave cust est of $352.07 customer agreed and paid in full by check. Will need adjusters for repair. ; ordrng 1 W10712395 (Adjuster kit) and 1 J13 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Asheville, NC 28804
Kari
Job Details:
12/20/2024
Installed parts. Pulled vacuum. Filled with R600a. Unit is now cooling properly. Unit checks ok. K1D0PW0NPL2
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Spartanburg, SC 29307
Sam
Job Details:
12/20/2024
Unit not freezing food. Called techline. Techline said if compressor is running but unit is not cooling. Unit may weak compressor or leak in system. Techline advises to check pressures next. Will need sealed system tech to check unit and continue with repair. SR#7740573899; ordrng 1 W11599968 (Compressor) and 1 W11109499 (Drier) and 1 X20 (X20) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Spartanburg, SC 29306
Sam
Job Details:
12/20/2024
Found unit skipping from sense to done not wanting to start every time. Cycled power to unit. Unit appears to be running normally currently. Customer said it is an intermittent issue will work for a little bit after cycling power then start to fail again. Checked for error codes in diagnostics. No error codes found. Appears during cycle units lid does not lock and skips to done. Unit most likely needs new control and possibly lid lock. Will order parts for repair.; ordrng 1 W11742939 (Control) and 1 W11513248 (Lid lock) and 1 L14 (L14)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/20/2024
Found motor making bearing failure noise.will need motor and dryer repair kit. ; ordrng 1 WP697772 (Wheel) and 1 W11364931 (Motor) and 1 4392067 (Dryer repair kit) and 1 N14jobcode (N14 job code)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29611
Larry M.
Job Details:
12/20/2024
Replaced main fuse. Ran test cycle. Checked ok. Informed customer to have vent checked because the fuse blew because of a blockage.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Piedmont, SC 29673
Larry M.
Job Details:
12/20/2024
Customer states unit has been working fine since call. Would like to cancel service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Easley, SC 29642
Larry M.
Job Details:
12/20/2024
Wrong color freezer door. Will need correct color ; ordrng 1 W11561286 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Powdersville, SC 29673
Larry M.
Job Details:
12/20/2024
Replaced dispenser and drain pump. Checked for leaks. Ran 30 minute cycle. No leaks. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Cowpens, SC 29330
Sam
Job Details:
12/20/2024
Found unit making awful grinding noise when in spin. Checked units Splutch and belt. Splutch and belt appear ok visually. Unit will need new gearcase for repair. Will order parts for return visit.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 L14 (L14)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Chesnee, SC 29323
Sam
Job Details:
12/20/2024
Found unit with exact same issue as before with board not powering units display on checked incoming power to board and board has power but no green light flashing on board. Unit will need new control and possibly user interface again. Will order parts for repair.; ordrng 1 W11621180 (Control) and 1 L14 (L14)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Arden, NC 28704
Brian
Job Details:
12/20/2024
"Found no saved error codes. Tested moisture sensors and found them responding and functioning properly. Unit is reaching proper temps and getting proper voltage. Checked and found airflow still restricted. Removed vent line and found airflow ok. Showed customer the airflow difference with vent line attached and not attached. Also explained to customer how the moisture sensors operate and with some loads, large loads in particular, moisture sensors may not sense wet clothes, resulting in some damp items. At this time, unit is functioning as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Inman, SC 29349
Sam
Job Details:
12/20/2024
Customer complaint is unit stops and shuts off after filling with water. Found unit not filling with water quick enough causing unit to go into drain and shut all lights off. Checked incoming water. Found that valve is clogged full of sediment. Tried to remove sediment but it seems to have hardened cant remove sediment will need to order new valve for repair. ; ordrng 1 W11210463 (Valve) and 1 L14 (L14)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pelzer, SC 29669
Jerry D.
Job Details:
12/20/2024
"Unit infested with roaches again, took pictures"
We serviced a
WHIRLPOOL OVEN
Model NGDDFGGHHJ
Near Mauldin, SC 29662
Jerry D.
Job Details:
12/20/2024
"Found bake element open, also Cntrl relay bad , estimate for repairs, 1,890.00. Customer declined , charge cc. 150.00"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Powdersville, SC 29673
Jerry D.
Job Details:
12/20/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM04
Near Pendleton, SC 29670
Frank
Job Details:
12/20/2024
"Not good frost pattern on EVAP..(see pic) may b floating restriction, temps fluctuate up and down.. compressor running.. ; ordrng 1 W11580057 (Compressor) and 1 R600a (R600a) and 1 W11579351 (Evaporator) and 1 W11504447 (Coupling) and 1 Sealedsystemtech (Sealed system tech) and 1 w11506635 (Access port) and 1 W11109499 (Dryer)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Anderson, SC 29621
Frank
Job Details:
12/20/2024
"Basket vibrating. Vibrating back, checked back is ok.. leveled legs.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Anderson, SC 29621
Frank
Job Details:
12/20/2024
Called Techline to verify keyboard back light.. no keyboard backlight on this model..sr 7740571788.. and working and operating as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Anderson, SC 29621
Frank
Job Details:
12/20/2024
Called Techline to verify keyboard back light.. no keyboard backlight on this model..sr 7740571788.. and working and operating as designed
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Anderson, SC 29624
Frank
Job Details:
12/20/2024
"Found screw coming out of motor sator.. put locktite on tightened up, tested working ok"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Arden, NC 28704
Brian
Job Details:
12/20/2024
"Found f0e8 (water ring). Tested unit in diagnostics and found unit completing cycle without issue. I found unit wobbly and not level. Leveled unit. When unit is in spin cycle, unit vibrates and shakes other things in room due to unsturdy floor. Informed customer that that is an issue with the floor itself, and not the unit. Also found extra rinse setting coming on when drain and spin is selected. Explained to customer that if the extra rinse is selected, the unit will add water to cycle. Also explained to customer proper loading procedures and the importance on not overloading machine and recommended washing comforters and other large items at a laundry mat. If load is too large, unit may get out of balance and not complete cycle properly. Customer understood. At this time, unit is functioning as designed with no leaks detected."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Asheville, NC 28803
Brian
Job Details:
12/20/2024
"Found f9e2 (drain motor electrical problem) f8e4 (float switch). Tested unit in diagnostics and found small drip, into drip pan, in front center of unit. Inspected and found a small pin hole in tub itself. New tub (W11409866) pump and motor (W11460946) drain hose (W11414944) needed. ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Pump and motor) and 1 W11414944 (Drain hose) and 1 W19 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Easley, SC 29642
Larry M.
Job Details:
12/19/2024
John from techline suggested check spark module voltage. And if it doesnt have sufficient voltage replace DSI board. SR:7740570176; ordrng 1 W11162730 (DSI) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, SC 29607
Chris
Job Details:
12/19/2024
Unit has shorted capacitor. Replaced from stock. Unit check is ok ; used 1 W11428524 (Capacitor) from stock
We serviced a
MAYTAG LAUNDRY CENTER
Model MED6230HW3
Near Greer, SC 29651
Sam
Job Details:
12/19/2024
"When going to remove dryers rollers from unit found that one rollers bearing was completely rusted to the units bulkhead shaft. Will order new shafts, hex nuts and washers for repair.; ordrng 4 WPW10512946 (Washer)s and 4 WPW10359272 (Shaft)s and 4 W11236646 (Washer)s and 4 WPW10080210 (Nut)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29651
Sam
Job Details:
12/19/2024
Upon arrival to unit inner tub was damaged from shipping completely dented in on one side. Customer stated to continue with repair of suspension rods and valve to see if thats what the cause of issue is. Replaced valve and suspension rods. Cycled unit through diagnostics cycle. At the time of repair unit is functioning and no knocking noises can be heard. Unit checks ok. Told customer to call us back if he has anymore issues.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Greenville, SC 29611
Larry M.
Job Details:
12/19/2024
Found inner basket with all holes not punched out; ordrng 1 W11513243 (Basket) and 1 N15jobcode (N15 job code)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC302ESS03
Near Hendersonville, NC 28739
Brian
Job Details:
12/19/2024
Contacted customer and she did not want us to come out to unit without parts and is unhappy that we do not have parts today. She said the two fresh food door gaskets are torn. 2 Door gasket (W10830046) needed. Did not enter home today.; ordrng 2 W10830046 (Door gasket)s and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pelzer, SC 29669
Jerry D.
Job Details:
12/19/2024
"Cycled bake 2 tmes chks ok, advised customer to reset cntrl the next time they have power issues, Charge cc. 150.00"
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Greenville, SC 29615
Chris
Job Details:
12/19/2024
Unit has multiple faults from control to miswired and stuck key. Unit doesnt heat at all . Unit is wall oven. Gave Cusotmer a bluebook estimate for element and 2 men at 718.91. If control is needed price will be $1388.85. Customer deneied repair
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRP25FNSS00
Near Greenville, SC 29609
Chris
Job Details:
12/19/2024
Unit has shorted control part is discontinued; ordrng 1 2252197 (Control)