We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Chesnee, SC 29323
Sam
Job Details:
08/20/2024
Found unit making loud knocking noise when in use. Slider not fully engaging or disengaging properly. Slider appears to be separating as well. Will order parts for repair.; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC0LS
Near Pickens, SC 29671
Larry M.
Job Details:
08/20/2024
Installed L.E.D light. Found short in harness. Could not find harness to order.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/20/2024
Found drain pump clogged. Will need 2 man job code. ; ordrng 1 2manjobcode (2 man job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Pickens, SC 29671
Larry M.
Job Details:
08/20/2024
Refrigerator temperature 37Freezer temperature 0Unit is functioning as designed. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Easley, SC 29640
Carl
Job Details:
08/20/2024
New Tub damaged will order new; ordrng 1 W11219115 (Tub outter)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Candler, NC 28715
Kari
Job Details:
08/20/2024
"Took quick pics, found unit doa and lid locked full of water. Found the control didnt have a status light, unit has 120v into board but no voltage to any of the outlets puts, found drain pump showing 19 ohms, tipped unit up and found rotor and underneath of machine covered in yellow gearcase oil. Made est for main control, gearcase and slide $1,082.03 customer declined and is going to buy a new unit. Had office run cc for $150 and had RH send receipt through the regular mail."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Easley, SC 29640
Carl
Job Details:
08/20/2024
Found motor damaged installed new motor unit ck ok; used 1 279827 (Motor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Anderson, SC 29624
Jerry D.
Job Details:
08/20/2024
"Right front burner switch stuck on, installed w10434452 from truck stock cycled unit through test and unit checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN406ESS00
Near Arden, NC 28704
Brian
Job Details:
08/20/2024
"Found fresh food and freezer ceiling leds out. Found service pointer regarding this issue. I recommended customer replace all unit led modules. Quoted customer 484.14 to install 3 led kits (W11632139). Customer wished to proceed. Instead all interior led modules and found all operations ok at this time, with no leaks detected. Did not move unit. Collected total."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29607
Carl
Job Details:
08/20/2024
Installed new switch and motor unit ck ok; used 1 W10117655 (Start switch) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model E23CS78ESS0
Near Greer, SC 29651
Chris
Job Details:
08/20/2024
"Unit frosted over again, called tech line and spoke with Eric, Eric advised defrost heater should read higher ohms but not past 24ohms Eric suspects defrost heater is weak . Was advised to replace heater and harness. Harness retail is $70.54 and heater is $75.18 and c1 is 34.99 . ; ordrng 1 242044113 (Heater) and 1 241520403 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Greer, SC 29651
Chris
Job Details:
08/20/2024
Unit has shorted wash motor. Installed new parts. Unit check is ok . No leaks
We serviced a
WHIRLPOOL KITCHEN
Model WDT540HAMZ4
Near Lyman, SC 29365
Chris
Job Details:
08/20/2024
Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613479 (Wash motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Inman, SC 29349
Chris
Job Details:
08/20/2024
Customer states fire/spark shot out of rear on braided stainless water lines. Unit plugged in upon arrival . Unit passes automatic test mode . Customers outlet checks ok. Unit has arc mark on cold side water hose and rear panel . Called tech line and spoke with Chris . Unit has no stored faults .no voltage feel from unit to waterlines . No property damage or injury .sent pictures to Chris . Chris states cold water would have had to have voltage coming through cold water side. Unit passes all unit checks and works as designed. Unit has no voltage from ground to machine or ground to both water hoses . Chris advised to secure hoses to not touch machine . Chris advised we cant replicate failure at this time . File number for call is 7739743953.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Gaffney, SC 29341
Sam
Job Details:
08/20/2024
Found unit with same issue of filling with water pausing for a few minutes and then draining. Unit also starting without money. Found error codes for long fill and no fill. Unit has water pressure of 100 psi and good voltage. Called techline. Techline advised to run unit through diagnostic cycle to verify components functions. All components working. Cleared error codes and cycled unit through calibration cycle. Unit appears to be operating normally again and requires money to start. No new error codes found in diagnostics. Cycled unit and problem still occurring. Will order parts.SR#7739627673; ordrng 1 W11126319 (Coin chute) and 1 W11205048 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Anderson, SC 29625
Frank
Job Details:
08/20/2024
Found glass and handle broken totally..; ordrng 1 W11730234 (Handle) and 2 W10896982 (Screw)s and 1 W11707153 (Door glass) and 1 W11178521 (Name plate) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fair Play, SC 29643
Frank
Job Details:
08/20/2024
Found ref shuting down from dc fall out Replaced ice box fan. Replaced damper and EVAP fan.. DC voltage components.. tested through diagnostics all working ok cooling ok..
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waynesville, NC 28785
Kari
Job Details:
08/20/2024
"Took quick pics, found units hinges too tense and not letting door close all the way. Gave cust est of $469.93 for repair. Cust agreed and paid half $234.97 by cc office ran will owe $234.96 on completion Rescheduled for 8/27 PM ; ordrng 1 W11551369 (Hinge) and 1 W11551376 (Hinge) and 1 J13 (Job code) and 1 Partsinwarehouse"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Waynesville, NC 28785
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Maggie Valley, NC 28751
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near Waynesville, NC 28786
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waynesville, NC 28786
Kari
Job Details:
08/20/2024
"Travis @ techline 7739744458Took quick pics, found unit unplugged. Left unit unplugged and took evap panel off. Took quick pics, of all connections on harness, found all wires to be in perfect condition, no breaks or tears, or pinched and took pictures of heater and evap tray, entire tray is silver with no black marks or arch pitting. Found no fracturing in heater rod, heater showing 36 ohms no indication of arching or grounding. Pulled unit out and took off unit cover, took pictures of lower harness and drain tube extension. Found everything looks good and no broken wires or arch marks on anything. Reinstalled unit compartment cover and plugged unit in, found compressor runs normally and fans come on. Called techline spoke with Travis and he noted everything I relayed from the customer, he had me text him pictures of the evap fan harness and the heater and the evap tray. He attached those photos to the file and made documentation of it. He told me I can by pass bi metal since unit has been off and pour some water on the heater to check for arching. I did by pass bimetal, turned unit to test 6 and waited approximately 10 minutes for it to get hot and poured about 8oz of water over it. Heater made normal sizzling noise thats to be expected when water comes in contact with a hot heater rod. Found no indication of sparking or arching when hot heater was wet. Reinstalled bimetal and reassembled all parts and panels. Unit is functioning as manufacturer designed. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Boiling Springs, SC 29316
Sam
Job Details:
08/20/2024
Found unit not cooling. Found temperature in refrigerator at 45 and freezer at 25. Checked amp draw at compressor and found .22 amp draw indicating leak in unit. Called techline. Went over checks with techline. Found unit has leak somewhere in system. Will order parts for repair. SR#7739750856; ordrng 1 W11546605 (Evaporator) and 1 W11708426 (Condenser) and 1 W11580057 (Compressor) and 1 W11109499 (Drier filter) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20) and 1 Preschedule (Preschedule)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview, NC 28730
Brian
Job Details:
08/20/2024
Found f4e4 (l2 line voltage error) f4e3 (restricted airflow). Tested unit and found it not heating. Checked and found element bad and wire going to element damaged and charred. Also found rollers not functioning properly. Main wire harness (W10901572) element (WP3387747) and roller kit (4392067) needed. Quoted customer 815.63 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call. Left unit off at breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/20/2024
"Temps 36@1 found interface panel buttons not working properly, unplugged unit, removed panel found wire connector loose, reattached all connections tight, plugged unit in, all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model Wed4950hw0
Near Walhalla, SC 29691
Frank
Job Details:
08/20/2024
Replaced parts listed.. tested working ok.. heater coming on and off ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spartanburg, SC 29307
Sam
Job Details:
08/20/2024
Found unit still freezing items. Called techline. Techline went over checks for unit. Found that one wire to damper being able to open and close was backing out of connector causing it to not close and freezing all items. Fixed wire that was backing out of connector. Cycled units damper. Damper opening and closing properly. All functions pass. SR#7739748875
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Powdersville, SC 29673
Jerry D.
Job Details:
08/20/2024
"Ice bucket broken, ordering, j13; ordrng 1 W10558423 (Bucket ice)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS00
Near Tryon, NC 28782
Brian
Job Details:
08/20/2024
"Installed new ice bucket and tested. Found all operations ok at this time,with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Greenville, SC 29611
Larry M.
Job Details:
08/20/2024
Found element open and thermal fuse open. Will order both ; ordrng 1 W10909685 (Cut off thermal) and 1 279973 (Fuse)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/20/2024
"Replaced control box, and thermistor. Insured correct temperature in both sections."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/20/2024
"Lock broken cntrl dead, volts and polarity good, ordering, j13; ordrng 1 W11491433 (Cntrl) and 1 W11403468 (Bezel) and 1 W11368616 (Latch)"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW5035MW1
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/20/2024
"Found unit unresponsive, volts and polarity good, installed cntrl sent preid, cycled unit through test and calibration all functions are working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Anderson, SC 29625
Jerry D.
Job Details:
08/20/2024
"Cycled unit through test and heater not getting hot, found right side heater not plugged in, plugged in connector, cycled unit through test and heater is pulling 6 amps"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Anderson, SC 29625
Jerry D.
Job Details:
08/20/2024
"Wash Pump broken drain pump loud, cntrl not opening dispenser, ordering, j13; ordrng 1 W10537634 (Pump drain) and 1 W10837401 (Sump assy) and 1 W10834738 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Etowah, NC 28729
Brian
Job Details:
08/20/2024
"Customer concerned about ice clumping in ice bin and getting stuck, as well as some food freezing around ice maker housing. Tested and inspected and found all ice maker functions and all other functions operating as designed. I recommended customer dump ice bin out every month or so to remove any compacted ice fragments. Explained to customer that the cold air in the fresh food section comes from air vent in ice maker housing, and food directly beside or under ice housing may freeze. Recommended customer keep high moisture items away from this area. Customer understood. At this time, unit is functioning as designed with no leaks detected. Did not move unit."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Spartanburg, SC 29301
Sam
Job Details:
08/20/2024
Found unit not making ice. Found arm of ice maker frozen unable to cycle. Removed ice and cycled ice maker. Ice maker cycling properly now. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inman, SC 29349
Sam
Job Details:
08/20/2024
"Found unit with multiple problems and error codes. Unit will not drain, cycle will not start, units actuator will not activate and unit is making grinding noise when in spin. Found error codes f7e1, f9e1, f1e2 and f8e6. Unit will need multiple parts for repair. Will order parts and return at later date.; ordrng 1 W11513246 (Control) and 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 W11399437 (Drain pump) and 1 W11643701 (Wire harness) and 1 Preschedule (Preschedule)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Chesnee, SC 29323
Sam
Job Details:
08/20/2024
Found unit making loud knocking noise when in use. Slider not fully engaging or disengaging properly. Slider appears to be separating as well. Will order parts for repair.; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)
We serviced a
WHIRLPOOL VENT HOOD
Model WVW53UC0LS
Near Pickens, SC 29671
Larry M.
Job Details:
08/20/2024
Installed L.E.D light. Found short in harness. Could not find harness to order.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Travelers Rest, SC 29690
Larry M.
Job Details:
08/20/2024
Found drain pump clogged. Will need 2 man job code. ; ordrng 1 2manjobcode (2 man job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Pickens, SC 29671
Larry M.
Job Details:
08/20/2024
Refrigerator temperature 37Freezer temperature 0Unit is functioning as designed. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Easley, SC 29640
Carl
Job Details:
08/20/2024
New Tub damaged will order new; ordrng 1 W11219115 (Tub outter)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Candler, NC 28715
Kari
Job Details:
08/20/2024
"Took quick pics, found unit doa and lid locked full of water. Found the control didnt have a status light, unit has 120v into board but no voltage to any of the outlets puts, found drain pump showing 19 ohms, tipped unit up and found rotor and underneath of machine covered in yellow gearcase oil. Made est for main control, gearcase and slide $1,082.03 customer declined and is going to buy a new unit. Had office run cc for $150 and had RH send receipt through the regular mail."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Easley, SC 29640
Carl
Job Details:
08/20/2024
Found motor damaged installed new motor unit ck ok; used 1 279827 (Motor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Anderson, SC 29624
Jerry D.
Job Details:
08/20/2024
"Right front burner switch stuck on, installed w10434452 from truck stock cycled unit through test and unit checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN406ESS00
Near Arden, NC 28704
Brian
Job Details:
08/20/2024
"Found fresh food and freezer ceiling leds out. Found service pointer regarding this issue. I recommended customer replace all unit led modules. Quoted customer 484.14 to install 3 led kits (W11632139). Customer wished to proceed. Instead all interior led modules and found all operations ok at this time, with no leaks detected. Did not move unit. Collected total."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenville, SC 29607
Carl
Job Details:
08/20/2024
Installed new switch and motor unit ck ok; used 1 W10117655 (Start switch) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model E23CS78ESS0
Near Greer, SC 29651
Chris
Job Details:
08/20/2024
"Unit frosted over again, called tech line and spoke with Eric, Eric advised defrost heater should read higher ohms but not past 24ohms Eric suspects defrost heater is weak . Was advised to replace heater and harness. Harness retail is $70.54 and heater is $75.18 and c1 is 34.99 . ; ordrng 1 242044113 (Heater) and 1 241520403 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Greer, SC 29651
Chris
Job Details:
08/20/2024
Unit has shorted wash motor. Installed new parts. Unit check is ok . No leaks
We serviced a
WHIRLPOOL KITCHEN
Model WDT540HAMZ4
Near Lyman, SC 29365
Chris
Job Details:
08/20/2024
Unit has shorted wash motor . Ordeing for repair ; ordrng 1 W11613479 (Wash motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Inman, SC 29349
Chris
Job Details:
08/20/2024
Customer states fire/spark shot out of rear on braided stainless water lines. Unit plugged in upon arrival . Unit passes automatic test mode . Customers outlet checks ok. Unit has arc mark on cold side water hose and rear panel . Called tech line and spoke with Chris . Unit has no stored faults .no voltage feel from unit to waterlines . No property damage or injury .sent pictures to Chris . Chris states cold water would have had to have voltage coming through cold water side. Unit passes all unit checks and works as designed. Unit has no voltage from ground to machine or ground to both water hoses . Chris advised to secure hoses to not touch machine . Chris advised we cant replicate failure at this time . File number for call is 7739743953.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Gaffney, SC 29341
Sam
Job Details:
08/20/2024
Found unit with same issue of filling with water pausing for a few minutes and then draining. Unit also starting without money. Found error codes for long fill and no fill. Unit has water pressure of 100 psi and good voltage. Called techline. Techline advised to run unit through diagnostic cycle to verify components functions. All components working. Cleared error codes and cycled unit through calibration cycle. Unit appears to be operating normally again and requires money to start. No new error codes found in diagnostics. Cycled unit and problem still occurring. Will order parts.SR#7739627673; ordrng 1 W11126319 (Coin chute) and 1 W11205048 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Anderson, SC 29625
Frank
Job Details:
08/20/2024
Found glass and handle broken totally..; ordrng 1 W11730234 (Handle) and 2 W10896982 (Screw)s and 1 W11707153 (Door glass) and 1 W11178521 (Name plate) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fair Play, SC 29643
Frank
Job Details:
08/20/2024
Found ref shuting down from dc fall out Replaced ice box fan. Replaced damper and EVAP fan.. DC voltage components.. tested through diagnostics all working ok cooling ok..
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waynesville, NC 28785
Kari
Job Details:
08/20/2024
"Took quick pics, found units hinges too tense and not letting door close all the way. Gave cust est of $469.93 for repair. Cust agreed and paid half $234.97 by cc office ran will owe $234.96 on completion Rescheduled for 8/27 PM ; ordrng 1 W11551369 (Hinge) and 1 W11551376 (Hinge) and 1 J13 (Job code) and 1 Partsinwarehouse"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Waynesville, NC 28785
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Maggie Valley, NC 28751
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near Waynesville, NC 28786
Kari
Job Details:
08/20/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waynesville, NC 28786
Kari
Job Details:
08/20/2024
"Travis @ techline 7739744458Took quick pics, found unit unplugged. Left unit unplugged and took evap panel off. Took quick pics, of all connections on harness, found all wires to be in perfect condition, no breaks or tears, or pinched and took pictures of heater and evap tray, entire tray is silver with no black marks or arch pitting. Found no fracturing in heater rod, heater showing 36 ohms no indication of arching or grounding. Pulled unit out and took off unit cover, took pictures of lower harness and drain tube extension. Found everything looks good and no broken wires or arch marks on anything. Reinstalled unit compartment cover and plugged unit in, found compressor runs normally and fans come on. Called techline spoke with Travis and he noted everything I relayed from the customer, he had me text him pictures of the evap fan harness and the heater and the evap tray. He attached those photos to the file and made documentation of it. He told me I can by pass bi metal since unit has been off and pour some water on the heater to check for arching. I did by pass bimetal, turned unit to test 6 and waited approximately 10 minutes for it to get hot and poured about 8oz of water over it. Heater made normal sizzling noise thats to be expected when water comes in contact with a hot heater rod. Found no indication of sparking or arching when hot heater was wet. Reinstalled bimetal and reassembled all parts and panels. Unit is functioning as manufacturer designed. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Boiling Springs, SC 29316
Sam
Job Details:
08/20/2024
Found unit not cooling. Found temperature in refrigerator at 45 and freezer at 25. Checked amp draw at compressor and found .22 amp draw indicating leak in unit. Called techline. Went over checks with techline. Found unit has leak somewhere in system. Will order parts for repair. SR#7739750856; ordrng 1 W11546605 (Evaporator) and 1 W11708426 (Condenser) and 1 W11580057 (Compressor) and 1 W11109499 (Drier filter) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (X20) and 1 Preschedule (Preschedule)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview, NC 28730
Brian
Job Details:
08/20/2024
Found f4e4 (l2 line voltage error) f4e3 (restricted airflow). Tested unit and found it not heating. Checked and found element bad and wire going to element damaged and charred. Also found rollers not functioning properly. Main wire harness (W10901572) element (WP3387747) and roller kit (4392067) needed. Quoted customer 815.63 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call. Left unit off at breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/20/2024
"Temps 36@1 found interface panel buttons not working properly, unplugged unit, removed panel found wire connector loose, reattached all connections tight, plugged unit in, all functions are working properly"
We serviced a
WHIRLPOOL DRYER
Model Wed4950hw0
Near Walhalla, SC 29691
Frank
Job Details:
08/20/2024
Replaced parts listed.. tested working ok.. heater coming on and off ok..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spartanburg, SC 29307
Sam
Job Details:
08/20/2024
Found unit still freezing items. Called techline. Techline went over checks for unit. Found that one wire to damper being able to open and close was backing out of connector causing it to not close and freezing all items. Fixed wire that was backing out of connector. Cycled units damper. Damper opening and closing properly. All functions pass. SR#7739748875
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Seneca, SC 29672
Frank
Job Details:
08/19/2024
Tested valve. No water filling.. water on ok.. ; ordrng 1 W11684544 (Valve) and 1 Jobcodel14 (Job code l14) and 1 W11683480 (Control board)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Salem, SC 29676
Frank
Job Details:
08/19/2024
Found compressor and lines develope condensation dripping then dripping out from top by door hinge.. ordering sealed system tech and compressor in case needing parts with have Todo sealed system. May just need recharge with proper amount of r600.. 14 degrees in fc 43 in rc.. unit is empty; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20) and 1 W11557671 (Compressor) and 1 W11647768 (3way valve) and 1 w11506635 (Access port) and 1 wpw10143759 (Drier) and 1 R600a (R600a)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Six Mile, SC 29682
Frank
Job Details:
08/19/2024
Called Sr Techline 7739737775. Suggestions replacing wire harness. ; ordrng 1 W11465032 (Wire harness) and 1 Jobcodej13 (Job code j13)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Six Mile, SC 29682
Frank
Job Details:
08/19/2024
F7e7. F6e3. F0e7. Motor not reaching rpms. Comm error.. found needs wire harness wire for shifter bad.. shorted control.. control not coming back on... Bb quoted $763.32.. not repairing unit at this time.. paid tc 150.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Lyman, SC 29365
Sam
Job Details:
08/19/2024
Found unit leaking when water is turned on. Removed back panel and found water valve with crack in it causing leak to happen whenever water is turned on to unit. Will order water valve for repair.; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Westminster, SC 29693
Frank
Job Details:
08/19/2024
Need harness for door lock. Wire broken un able to repair.. ; ordrng 1 W11682224 (Wire harness lower) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Fair Play, SC 29643
Frank
Job Details:
08/19/2024
Found water coming in slow. Replaced valve from ts. no change.. by passed regulator.. water coming in alot faster.. making ice ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fair Play, SC 29643
Frank
Job Details:
08/19/2024
Unit stuck in drain mode won't turn off.. stops momentarily then starts to drain again.. can't pull codes or calibrate keeps going into drain and no response from board; ordrng 1 W11603810 (Control board) and 1 W10919003 (Drain pump) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Asheville, NC 28804
Kari
Job Details:
08/19/2024
"Took quick pics, found unit not heating found power was incorrect on block, had customer change breaker out and now get 240v across l1&l2. Unit now heats. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Asheville, NC 28803
Brian
Job Details:
08/19/2024
Installed new freezer evap fan and cabinet thermistor. Tested and found all operations ok at this time with no leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Asheville, NC 28804
Brian
Job Details:
08/19/2024
Unit is a built in. Found condensation forming on fresh food evaporator again. Inspected gaskets and I did find a gap on underside of fresh food door. Checked and found gasket and hinge components in need of replacement. Quoted customer 1041.89 to complete repairs. Customer wished to proceed. Gasket (W10803136) Upper Extension (W10847927) upper bushing (WP2316859) upper stop (WP2320509) upper hinge (W11673500) bottom hinge (2316805).; ordrng 1 W10803136 (Gasket) and 1 W10847927 (Upper extension) and 1 WP2316859 (Upper bushing) and 1 WP2320509 (Upper stop) and 1 W11673500 (Upper hinge) and 1 2316805 (Bottom hinge) and 1 2ndtech (2nd tech) and 1 U18 (Job code)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Asheville, NC 28804
Brian
Job Details:
08/19/2024
"Installed upper and lower main controls, and user interface. Tested unit and found all operations ok at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Asheville, NC 28805
Brian
Job Details:
08/19/2024
"Found f7e1 (no heat) error code. Tested unit and found it filling and wash motor running. Halfway through test cycle I found water was no longer in unit, without drain pump being activated. Filled unit again and opened door and observed water leaving unit on its own, without unit being on. Drain hose is directly under unit, going through floor into plumbing in basement, with drain hose glued into plumbing. Contacted tech support and spoke to Jeremy. He said unit would need to have some kind of high loop to work properly. I informed customer that we can get them a longer drain hose but we cannot install it due to the installation and setup of current drain set up. They would have to have a plumber properly install drain hose and plumbing setup. Drain hose (8269144A) drain hose (3385556) Sr number (7739735635); ordrng 1 8269144A (Drain hose) and 1 3385556 (Drain hose) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Asheville, NC 28801
Brian
Job Details:
08/19/2024
Unit is temporarily hardwired to power. When I arrived I found unit will not start. Found unit getting proper voltage. Checked door switch and fuses and connections. Found all ok. Start switch (W11097274) timer (W11328723) and cycle switch (WPW10327105) needed. ; ordrng 1 W11097274 (Start switch) and 1 W11328723 (Timer) and 1 WPW10327105 (Cycle switch) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Alexander, NC 28701
Kari
Job Details:
08/19/2024
"Took quick pics, found units valve impacted with sediment and every time I turn hose on the screen fills up with debris. Advised customer have well looked at to check for cracks or something causing excessive sediment. Installed new valve. Unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
08/19/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Boiling Springs, SC 29316
Sam
Job Details:
08/19/2024
Found unit with long fill error code and f1e1 error code for main control fault. Replaced main control. Found kink in pressure hose. Removed kink in pressure hose. Cycled unit through diagnostics cycle. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Marshall, NC 28753
Kari
Job Details:
08/19/2024
"Took quick pics, found unit showing 7-1 tach wrong signal and unit wont spin tub. Installed new shifter ran diagnostic cycle and tested in normal cycle. Unit checks ok; used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DISPOSAL
Model WG1202XH1
Near Taylors, SC 29687
Chris
Job Details:
08/19/2024
Installed new disposal . Un I check is ok . No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS03
Near Taylors, SC 29687
Chris
Job Details:
08/19/2024
Unit has shorted control and damper. . Part is unavailable. Called third party team and spoke with Becca. Unit is unrepairable. File number or call is 7739713346
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Greer, SC 29651
Chris
Job Details:
08/19/2024
"Unit has leak from ice tube chute, ordeing for repair ; ordrng 1 Permagum and 1 Atv and 1 W11650660 (Heater) and 1 W11645360 (Chute) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Greer, SC 29651
Chris
Job Details:
08/19/2024
Found removable floor not installed correctly causing door to not fully seated. Installed door and floor correctly. Unit check is ok
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS0
Near Greer, SC 29651
Chris
Job Details:
08/19/2024
Unit has wash motor leak . Gave customer bluebook estimate for repair at $766.43. Customer denied repair
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Greer, SC 29650
Chris
Job Details:
08/19/2024
Customer states unit will not count down . Unit has open circuit in timer. Unit check revealed timer doesnt count down .Gave customer a blue book estimate for repair at $470.98. Customer denied repair
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Greenville, SC 29615
Chris
Job Details:
08/19/2024
Customer states unit has vibration and has low water levels. Customer states when washing smaller loads such as comforters. Customer states when unit gets off balance lid will lock and cant open lid. Unit has no stored faults. Unit passes automatic diagnostics cycle. All holes are punched through wash basket. Unit spins normally with no abnormal vibration. Showed and demonstrated service pointer W11499341 about low water level consumption. Also ran heavy duty cycle with deep fill selected. Unit progressively fills through out cycle . Called tech line and spoke with Jermey.. Cycles that will give the most water are towels and bulky items. Unit is firm and planted. Suspension is tight. Drain line is installed correctly. Cant change water levels . Unit works as designed . File number for call is 7739732828
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
08/19/2024
"Installed listed parts cycled unit through test and no leaks found unit checks ok, dont know how much to charge"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/19/2024
"Motor broken and belt and blower, ordering, j13; ordrng 1 W10547287 (Idler) and 1 697772 (Wheel) and 1 W11492434 (Motor) and 1 3387610 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/19/2024
"Valve dripping, installed listed prts, also installed check valve, drip is gone, cycled several cups of water, no leaks found"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Campobello, SC 29322
Sam
Job Details:
08/19/2024
"Found unit with multiple issues. Door seal started coming loose and warping. Found unit making multiple loud noises when in use, banging and scraping noises. Will order motor, dryer repair kit and door seal for repair. ; ordrng 1 W11310035 (Seal) and 1 WP697772 (Wheel) and 1 W11364931 (Motor) and 1 4392067 (Dryer repair kit)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PB0
Near Boiling Springs, SC 29316
Sam
Job Details:
08/19/2024
"Installed all parts. Cycled unit through diagnostics and quick wash. No leaking found all components operating. Unit fills, agitates, drains and spins properly. All functions pass."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Chesnee, SC 29323
Sam
Job Details:
08/19/2024
Found back left and back right burners not igniting at all. Gas coming through. Connections secured. Unit will need electrodes and DSI board. Will order parts for repair.; ordrng 2 W11453940 (Electrode)s and 2 W11453920 (Electrode)s and 1 W11162730 (DSI board)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Chesnee, SC 29323
Sam
Job Details:
08/19/2024
Installed pump and motor. Ran unit through diagnostic cycle. All components working. No leaking found. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Weaverville, NC 28787
Kari
Job Details:
08/19/2024
Installed parts unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Mars Hill, NC 28754
Kari
Job Details:
08/19/2024
"Andrew @ techline. Found no condensation on horizontal mullion but there is water on the fz gasket at the top. All doors are sealing and vertical mullion heater is on 100% all of the time. Called techline spoke with Andrew, he noted whats happened so far and told me about an AFL dealing with seal extension for fz door. Need parts for repair rescheduled for 8/26 AM; ordrng 1 W11159728 (Gasket) and 1 W10841140 (Clear rtv)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mars Hill, NC 28754
Kari
Job Details:
08/19/2024
"Took quick pics, found unit has an intermittent leak from the back. Found the valve is full of sediment and hot hose leaking. Installed new valve and hoses. Unit checks ok; used 1 W11038689 (Valve), and 1 8212487RP (Hoses) from stock"