We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Weaverville, NC 28787
Kari
Job Details:
09/09/2024
"Took quick pics, found unit showing 2-1 stuck button key, cleared codes, ran diagnostic auto test, all functions pass and only 2-1 code returned. Found unit set in Celsius, changed to Fahrenheit and checked temp, found unit average at 377 calibrated unit down 20 degrees. Will need console for repair. Rescheduled for 9/18 PM; ordrng 1 W10913685 (Console with ui) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Boiling Springs, SC 29316
Sam
Job Details:
09/09/2024
Installed parts. Cycled units ice maker and ice dispenser. All components working properly. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED4900XWO
Near Boiling Springs, SC 29316
Sam
Job Details:
09/09/2024
Found unit light not coming on and unit able to be started with door open. Found door switch of unit just dangling constantly reading that door is closed. Will order door switch for repair.; ordrng 1 WP3406107 (Door switch) and 1 WP8566184 (Timer)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Chesnee, SC 29323
Sam
Job Details:
09/09/2024
Installed all parts. Cycled unit through diagnostics cycle and quick wash. No abnormal noises heard. Unit sounds normal. Slider no longer making clanking noise repeatedly. All components working. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Slater-Marietta, SC 29661
Larry M.
Job Details:
09/09/2024
Replaced ice door. Found ice still getting caught in bin. Will order ice bin. ; ordrng 1 WPW10185018 (Housing)
We serviced a
KITCHENAID OVEN
Model KFGG504KPS4
Near Weaverville, NC 28787
Kari
Job Details:
09/09/2024
"Installed parts, ran bake cycle to 350, and broil to 500. Also adjusted oxygen flow on bake bar. Unit checks ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ08
Near Marshall, NC 28753
Kari
Job Details:
09/09/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Asheville, NC 28805
Kari
Job Details:
09/09/2024
Helped BM with repair
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Campobello, SC 29322
Sam
Job Details:
09/09/2024
Installed all parts. Cycled unit through timed dry. Unit heating properly and tumbling. All components working. All functions pass. Recommended customer to get professional vent cleaners for vent throughout house airflow appeared to be weak.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29611
Carl
Job Details:
09/09/2024
Found idler and belt worn installed new kit cycled unit ck ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Easley, SC 29642
Frank
Job Details:
09/09/2024
Calibrated unit. Temps running ok found no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXY00
Near Easley, SC 29642
Frank
Job Details:
09/09/2024
Not good frost patter on EVAP.. ball of ice build up on top of evaporator; ordrng 1 Sealedsystemtech (Sealed system tech) and 1 R134a (R134a) and 1 W10309989 (Compressor) and 1 w11506635 (Access Port) and 1 wpw10143759 (Drier) and 1 Jobcodex20 (Job code x20) and 1 W10253282 (Wire harness)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near West Union, SC 29696
Frank
Job Details:
09/05/2024
Found big tear in door boot. Need to order and replace door boot. When machine in spin or vibrates detergent drawer opening while in use..; ordrng 1 W11314648 (Door boot) and 1 W11524103 (Dispenser drawer) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seneca, SC 29672
Frank
Job Details:
09/05/2024
Found knob broken.. replaced knob had in truck tested timer turning and heating ok.; used 1 W11675852 (Knob) from stock
We serviced a
JENN AIR RANGE/MW COMBO
Model JMW2430IL03
Near Seneca, SC 29672
Frank
Job Details:
09/05/2024
F2e1. Needs console covered under warranty. Labor and tc $283.65. Paid $141.82; ordrng 1 W11449292 (Console) and 1 Jobcodej13 (Job code j13)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Taylors, SC 29687
Chris
Job Details:
09/05/2024
Customer damged lid and broke lock trying to get unit open. Unit has standing water in tub. Pump checks open from control. Pump reading at pump is 20ohms. Wire broke in harness due to unit getting off balance. Ordeing for repair ; ordrng 1 W11626074 (Control) and 1 W11670519 (Latch) and 1 W11643701 (Harness) and 1 W11449840 (Geacase) and 1 W11481722 (Shifter)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS
Near Piedmont, SC 29673
Frank
Job Details:
09/05/2024
Found hinge came apart from door.. re inserted hinge in door and put clip back on. Tested working ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belton, SC 29627
Jerry D.
Job Details:
09/05/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Moore, SC 29369
Sam
Job Details:
09/05/2024
Found unit leaking oil from bottom. Checked underneath and found gear case leaking oil. Gear case slung oil all over other parts underneath. will order parts for repair.; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXML10
Near Greenville, SC 29615
Chris
Job Details:
09/05/2024
"Ice chute door is completely broken. Mechanism switch, paddle shoot or all broke and cant be remounted . All parts are discontinued."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Duncan, SC 29334
Chris
Job Details:
09/05/2024
Unit has complete sealed system failure. Unit sold to customer with failure . Unit never cooled. Evap has no frost pattern . Unit also has crack in fresh food floor liner. Dealer to replace unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Greenwood, SC 29649
Jerry D.
Job Details:
09/05/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Greenwood, SC 29646
Jerry D.
Job Details:
09/05/2024
"Found volts and polarity good, cntrl inoperable, installed cntrl cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Greenwood, SC 29646
Jerry D.
Job Details:
09/05/2024
Customer cancelled call he is purchasing a filter
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Candler, NC 28715
Kari
Job Details:
09/05/2024
Installed parts unit checks ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Canton, NC 28716
Kari
Job Details:
09/05/2024
"Rich @techline 7739853545Took quick pics, put unit into diagnostics. Found no codes stored in diagnostic. Ran diagnostic test with top off and watched basket, found all functions completed, ran unit in a drain and spin and found pump runs and basket spins at full rpms. Found unit had a bit of a lean toward the back, leveled unit. Checked drain hose and pressure hose, pressure hose is firmly attached to control and drain hose is properly routed and proper height, and only about 5 inches are in the stand pipe. Called techline and spoke with Rich, I went over a full history of parts installed, previous techline call and that customer wants a new unit. Rich went through component checks and all check how they are supposed to against tech sheet. He did say the shifters have been having a phantom spin issue, meaning the microchip inside the shifter isnt always sending signal to control for spin. Installed new shifter and reran diagnostic cycle, found unit completed diagnostic cycle with no codes stored. Ran unit through a rinse and spin, unit filled properly and then ran the drain pump u til tub was empty and then spun basket. Did discuss proper loading and cycle selection with customer as well. Unit checks ok. ; used 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Canton, NC 28716
Kari
Job Details:
09/05/2024
"Took quick pics, found unit showing 3-2 water inlet thermistor error, 5-1 lid open when trying to lock and 0-4 water over temp affecting motor. Found the inlet thermistor showing 0.4 ohms which is out of range. Ran unit through test 51 and found the only error that repeated was the 3-2 cleared codes ran normal cycle and let fill. Cut cycle off and checked codes again, found unit had repeated 3-2 again. Gave cust est of $504.81 customer agreed. I installed new valve with new harness, ran test 51 again with no repeat codes, also ran another regular cycle and let fill, no repeats codes after fill. Unit checks ok. Had office run cc for total and email receipt."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Waynesville, NC 28786
Kari
Job Details:
09/05/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Easley, SC 29640
Carl
Job Details:
09/05/2024
Tub damaged; ordrng 1 W11219115 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Easley, SC 29640
Carl
Job Details:
09/05/2024
Tub and valve damaged will order; ordrng 1 W10371566 (Outer tub) and 1 W11210463 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Easley, SC 29640
Carl
Job Details:
09/05/2024
Installed new acu ran diagnostics and a test cycle to ck units operation unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Waynesville, NC 28786
Kari
Job Details:
09/05/2024
"Took quick pics, found unit making a scraping noise and burning smell. Took unit apart and found the heater housing not connected to the heater chute. Connected heater properly. Found blower wheel cracked causing unit not to turn smoothly, installed new wheel. Unit checks ok; used 1 W11327190 (Wheel) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Easley, SC 29640
Carl
Job Details:
09/05/2024
Unit is complete ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Hendersonville, NC 28792
Brian
Job Details:
09/05/2024
Found water spraying from reservoir when water is dispensed. He led and found two cracks in waterline. New Reservoir (W11566768) needed. ; ordrng 1 W11566768 (Reservoir) and 1 L14 (Job code)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fletcher, NC 28732
Brian
Job Details:
09/05/2024
"Found f0e2 (over suds). Found unit not level. Leveled unit. Tested unit in auto diagnostics and found unit completing without issues. Found service pointer regarding this issue, stating that spin basket may not be balanced properly. Fooled steps in service pointer and found spin basket (W11172199) in need of replacement. ; ordrng 1 W11172199 (Spin basket) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inman, SC 29349
Sam
Job Details:
09/05/2024
Installed all parts. Cycled unit through diagnostics and then quick wash. All components working. All functions pass.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Inman, SC 29349
Sam
Job Details:
09/05/2024
Went to install dampers but noticed all dampers were cracked on one end of each damper went ahead and called techline. Took pictures of the inside of unit. Techline looked over picture and noticed back left corner of frame inside washer had a weld come out of place possibly causing the tapping noise. Techline advised to replace frame of unit. Will order parts for repair. SR#7739851099; ordrng 1 W11352996 (Cabinet) and 1 W11378552 (Tub) and 2 W11314394 (Springs)s and 4 W11316766 (Shocks)s and 1 2man (2man) and 1 X20 (X20)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Arden, NC 28704
Brian
Job Details:
09/05/2024
Found condensation on ceiling of fresh food section and a bit of ice build up in lower portion of evaporator. Doors sealing ok. Found refrigerator sensor and defrost sensor error codes. Also found foam on air tower damaged. Control (W11594670) thermistor (WPW10384183) and air tower (W11126274) needed. ; ordrng 1 W11594670 (Control) and 1 WPW10384183 (Thermistor) and 1 W11126274 (Air tower) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Boiling Springs, SC 29316
Sam
Job Details:
09/05/2024
Found units door leaking from dispenser area. Unit appears to be dripping from where water comes out of dispenser. Will order dispenser/housing for repair. ; ordrng 1 W11678839 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Waynesville, NC 28786
Kari
Job Details:
09/05/2024
"Took quick pics, found unit showing 8-1 long fill code and there are plastic bits in the valve screens, also found unit showing 7-4 basket re engagement fault. Ran manual high speed spin test and found just the agitator turns very slowly. Found the slide in one piece but clutch is showing open resistance. Also found gearcase oil in rotor. Need parts for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Easley, SC 29642
Frank
Job Details:
09/05/2024
Missing burner heads.. ordering set of burner caps; ordrng 1 W11173535 (Burner caps) and 1 Jobcodef12 (Job code f12)
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Greenwood, SC 29646
Jerry D.
Job Details:
09/05/2024
"Unit chks ok today customer got a f1 code , but it went away, customer to call if she has anymore problems"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Easley, SC 29640
Frank
Job Details:
09/05/2024
Found frozen ice in opening where spout comes to ice maker.. water hitting frozen ice splashing over.. spout not dripping.. cycled imk. Working ok filling ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Hendersonville, NC 28739
Brian
Job Details:
09/05/2024
"In ew damper, door gaskets and main control. When installing user interface, I found new part stuck in programming mode and would not respond. Housing (W11416469) overlay (W11712701) and user interface (W11524656) needed. ; ordrng 1 W11416469 (Housing) and 1 W11712701 (Overlay) and 1 W11524656 (User interface)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Flat Rock, NC 28731
Brian
Job Details:
09/05/2024
Found no saved error codes. Tested unit and found control sometimes not responding. Also found service pointers regarding noise issues with unit. Following steps in service pointers I found splutch in need of replacement. Adjusted rear panel and secured drain hose. Splutch kit (W10721967) belt (W11239857) control (W11513246) 4 absorber (WP8564458) and 8 absorber (W11197416) needed.; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11513246 (Control) and 4 WP8564458 (Absorber)s and 8 W11197416 (Absorber)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL COOKTOP
Model WEE510S0FS2
Near Mauldin, SC 29662
Carl
Job Details:
09/03/2024
Found control and truck ad shorted j13; ordrng 1 W10894098 (Control)
We serviced a
KITCHEN AID MICROWAVE
Model KMCS3022GSS3
Near Greenville, SC 29615
Chris
Job Details:
09/03/2024
Unit is a non repairable microwave. Unit has extreme burning smell. Customer has 5 year extended warranty through dealer (Jeff lynch ). Customer to contact dealer
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Simpsonville, SC 29681
Carl
Job Details:
09/03/2024
Found bad valve f12; ordrng 1 W10408179 (Valve) and 1 F12 (Labor)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Simpsonville, SC 29681
Carl
Job Details:
09/03/2024
Ohm broil element tested unit would work then drop out. Bad relay l14; ordrng 1 W11696067 (Control) and 1 3196548 (Thermal fuse) and 1 W10586204 (Probe)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/03/2024
"Unit is worn out, unit wont start, found 3 codes Cntrl failure, basket speed failure, and motor failure, Basket broken , and dripping water, unable to seperate tub and basket, motor and gearbox stripped out leaking oil, tub ring broken cx20; ordrng 1 W11101101 (Cntrl) and 1 W10721967 (Splutch) and 1 W10866249 (Capacitor) and 1 W10623547 (Motor) and 1 W10006384 (Belt) and 1 W10815026 (Actuator) and 1 W10870910 (Gearcase) and 1 W10821956 (Damper) and 1 W10736239 (Harness) and 1 W10238320 (Tub) and 1 W10554251 (Basket) and 1 3951632 (Agitator) and 1 W10531239 (Ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Simpsonville, SC 29681
Jerry D.
Job Details:
09/03/2024
Mr cancelled said noise stopped wont be able to find source
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29680
Jerry D.
Job Details:
09/03/2024
"Still need heater, ordering, j13; ordrng 1 W10706850 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/03/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
09/03/2024
Could not remove washplate. Will need washplate. ; ordrng 1 W11550891 (Washplate)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Spartanburg, SC 29306
Sam
Job Details:
09/03/2024
Installed parts. Cycled units burners. All burners working and igniting every time. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Easley, SC 29642
Larry M.
Job Details:
09/03/2024
Found sump pump and motor clogged and heater broken. Found heater not working. Will order both. ; ordrng 1 W10518394 (Heater) and 1 W11613479 (Sump pump and motor)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPA01
Near Greenville, SC 29601
Carl
Job Details:
09/03/2024
Installed new drain pump cycled unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Greenville, SC 29607
Carl
Job Details:
09/03/2024
Installed new drip pan and harness unit ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greer, SC 29650
Carl
Job Details:
09/03/2024
Ran diagnostics found harness worn l14; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Acu) and 1 W11026785 (Motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Walhalla, SC 29691
Frank
Job Details:
09/03/2024
Replaced control and ui. Powered up ok. Tested unit working ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Seneca, SC 29672
Frank
Job Details:
09/03/2024
Replaced.Control and Valve. No water still.. tested line no water coming from supply.. notified customer of situation and needs a plumber..
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Salem, SC 29676
Frank
Job Details:
09/03/2024
3 degrees in fc. Found not making alot of ice.. replaced ice maker again.. customer will call back of still having trouble..
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29302
Sam
Job Details:
09/03/2024
"Found unit with multiple issues. Found valve making loud buzzing noise when in use. Found unit not wanting to spin out clothes actuator not activating to shift into spin. Will order valve,control,actuator and Splutch for repair. ; ordrng 1 W10721967 (Splutch) and 1 W11481722 (Actuator) and 1 W11513246 (Control) and 1 W11513255 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Spartanburg, SC 29307
Sam
Job Details:
09/03/2024
Found unit not operating ice maker. Units ice maker will not rotate completely and makes loud grinding clicking noise. Replace ice maker from pre ID. Cycled ice maker with test button. Ice maker rotated and filled with water properly. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Spartanburg, SC 29303
Sam
Job Details:
09/03/2024
Found unit when using any cycle will not continue with cycle and will cut off after 5-10 minutes and go into cool down. Moisture sensor bars appear operating normally but unit cutting off with wet fabrics in it. Will order control for repair.; ordrng 1 W11733951 (Control) and 1 WPW10298258 (Sensor harness)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Boiling Springs, SC 29316
Sam
Job Details:
09/03/2024
Found plastic piece of trim cracked on side causing trim to fall off constantly. Will order trim for repair. ; ordrng 1 W11598202 (Trim vent)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Chesnee, SC 29323
Sam
Job Details:
09/03/2024
Installed parts unit back left and right burners still not operating. Checked wiring wiring appears ok. No obvious breaks or cuts. Unit possibly has broken wire somewhere I cannot see. Will order parts for repair.; ordrng 1 WPW10110491 (Spark module) and 1 W11701337 (Switch harness) and 1 W11457167 (Main harness)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Chesnee, SC 29323
Sam
Job Details:
09/03/2024
Found units light bulb not coming on when using button. Installed new light bulb and control from pre ID. Cycled units light. Light working properly. Heating properly. All functions pass.
We serviced a
KITCHEN AID MICROWAVE
Model KMLS311HBS2
Near Easley, SC 29642
Larry M.
Job Details:
09/03/2024
Found unit not responding when attempting to put in diagnostics. Will need main display and control ; ordrng 1 W11227002 (Control panel) and 1 W11129649 (Main control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSS036QMB03
Near Asheville, NC 28805
Brian
Job Details:
09/03/2024
Test cycled ice maker. Found water dripping from under ice maker. New ice maker (WPW10277449)needed. Quoted customer 507.78 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call.
We serviced a
WHIRLPOOL KITCHEN
Model WDP540HAMZ0
Near Easley, SC 29642
Larry M.
Job Details:
09/03/2024
Verified power to heater. Verified heater was working. Informed customer to use correct detergent.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Greenville, SC 29605
Larry M.
Job Details:
09/03/2024
"Installed drain pump, ran test cycle. Checked ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Greenville, SC 29605
Larry M.
Job Details:
09/03/2024
Installed UI. No power to unit. Verified power from outlet. Will order main control and harness ; ordrng 1 W11672041 (Main control) and 1 W11590537 (Wiring harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Piedmont, SC 29673
Jerry D.
Job Details:
09/03/2024
Installed listed parts cycled unit through test and harvest and fill chks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Anderson, SC 29625
Jerry D.
Job Details:
09/03/2024
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ2
Near Pendleton, SC 29670
Frank
Job Details:
09/03/2024
Finding unit is getting splash over on the back of the tub ring.. machine set up on a platform.. needs another block of wood to tilt unit back to cause tub to tilt back so no splash over occurs.. talked to kitchen manger will take care of it..
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC0HV2
Near Pickens, SC 29671
Frank
Job Details:
09/03/2024
Found right front corner dented.. called Techline Sr number 7739834548..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Townville, SC 29689
Frank
Job Details:
09/03/2024
Installed listed parts.. tested in diagnostics mode all working ok..
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Greer, SC 29650
Chris
Job Details:
09/03/2024
Unit has stuck key fault again. Normal button not working . No other faults. Ran diagnostics before and after parts install. All gaskets check ok from vent fan.unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, SC 29651
Chris
Job Details:
09/03/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Greer, SC 29651
Chris
Job Details:
09/03/2024
Installed new parts. Unit check is ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Duncan, SC 29334
Chris
Job Details:
09/03/2024
Unit has shorted vent fan. Ordering for repair ; ordrng 1 W11629914 (Control) and 1 W11545290 (Deflector) and 1 W11649995 (Vent)
We serviced a
KITCHENAID RANGE
Model KDRS483VSS00
Near Asheville, NC 28804
Brian
Job Details:
09/03/2024
"Found inner door glass broken on large oven side. New Inner glass (WP4449259) needed. Contacted Saftey team and spoke to Amanda. She wanted me to email a picture of the broken door, he said she would be in contract with customer. I Quoted customer 341.22 to complete repairs, if whirlpool doesnt cover parts or labor and told customer to give us a call, depending on what whirlpool tells customer. Customer understood. Sr number (7739792734)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Woodfin, NC 28804
Brian
Job Details:
09/03/2024
"Found control board ordered incorrect part. Control kit (W11533213) needed. Removed all ice build up from freezer evaporator and installed harness/thermistors. Unit should be ok customer, until we get correct part. ; ordrng 1 W11533213 (Control) and 1 L14 (Job code)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Taylors, SC 29687
Chris
Job Details:
09/03/2024
Unit has taken hard impact on right side. Unit needs multiple parts. Unit has never been plugged to power or water. Ordeing parts for repair ; ordrng 1 U18 and 1 2man and 1 W11712995 (Hinge) and 1 W11712996 (Hinge) and 1 W11659651 (Panel) and 1 W11412299 (Latch) and 1 W11559689 (Door) and 1 W11545290 (Deflector) and 1 W11412300 (Dispenser) and 1 W11649995 (Vent) and 1 W11409865 (Tub) and 1 W11537778 (Heater) and 1 W11680075 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Walhalla, SC 29691
Frank
Job Details:
09/03/2024
Error f5e2. Lock fail.. Leveled legs tested not knocking round.. tested locking ok. Spinning ok..
We serviced a
KITCHEN AID OVEN
Model KSEG700ESS3
Near Greer, SC 29650
Chris
Job Details:
09/03/2024
Unit has open element . Gave customer a blue book estimate for repair at $615.70. Installed new element. Unit check is ok
We serviced a
KITCHENAID OVEN
Model KOED527PSS00
Near Greer, SC 29650
Chris
Job Details:
09/03/2024
"Customer states unit doesnt heat to temp. Customer states previous wall unit had exact same symptoms. Customer states after putting frozen dinners in cavity they arent completely cooked after one hour. Customer has turned calibration to plus 10 and now have it at plus 20. Unit has no stored faults . Preheated both cavitys with timer set and customer calibration settings. Used temp probe with weighed thermocouple. Both bake and broil activate in each cavity along with fans . Unit reached target temp in upper snd lower oven in 14 mins . Customer states temps Should be higher at temperature since unit is set at plus 20. No known service pointers .after set pointer was reached unit was turned to 500. Unit reached 500 and cycled off . Called tech line and spoke with Austin. Austin advised temperature swing can vary and that average temp by plus or minus calibration will affect average temperature and not direct temperature. Austin advised no faults no failure, unit works as designed. File number for call is 7739833769. New authorization is k1c5bd1nl2"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Leicester, NC 28748
Kari
Job Details:
08/29/2024
"Took quick pics, found unit had a 0-3 mechanical friction code stored, cleared code and ran diagnostic cycle. Found unit goes through every function properly but when it spins during the ramping up portions there is a noise that sounds like the gears in the gearcase are slipping, or like the magnetic slide is being pulled up and down when it shouldnt. Found this noise happens with no load in basket and is present in diagnostics and in a regular drain and spin cycle. Would need gearcase and motor for repair. Customer is calling whirlpool because unit is only 3 days old. ; ordrng 1 W11449841 (Gearcase) and 1 N15 (Job code) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 Maybedontorderpartsrightaway (Customer going to try and get it exchanged)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Spartanburg, SC 29302
Sam
Job Details:
08/29/2024
"Found unit not operating user interface will not activate. Checked incoming voltage. Incoming voltage checks good. Units control getting power but green light is not coming on the ACU. Customer also stated that units user interface started to fade again like the previous time it had the issue. will order control and user interface. Noticed that unit was out of warranty, called trade care to see if they could help out the customer. Trade care provided policy adjustment. Policy adjustment w1c4g40dpl1; ordrng 1 W11378949 (Console) and 1 W11733951 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greenwood, SC 29649
Jerry D.
Job Details:
08/29/2024
"Auger motor inoperable, installed w10309868 from truck stock cycled unit through test and unit checks ok"
We serviced a
KITCHEN AID REFIRGERATOR
Model KRFF507ESS01
Near Greer, SC 29651
Chris
Job Details:
08/29/2024
Unit has defrost failure . Drain pan is warped . Noted in pictures . Unit needs drain pan and wire harness. Gave customer a bluebook estimate for repair at $835.96. Installed new parts. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Spartanburg, SC 29303
Sam
Job Details:
08/29/2024
Installed latch. Cycled unit through diagnostic and normal cycle. All components operating. All functions pass. Customer paid full estimate in previous visit (445.57). Customer is paid up and owes nothing more. Job complete.
We serviced a
FRIGIDAIRE DOUBLE WALL OVEN
Model FPET3077RFG
Near Seneca, SC 29672
Frank
Job Details:
08/29/2024
Installed parts tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Easley, SC 29642
Carl
Job Details:
08/29/2024
Ran diagnostics and cycled unit got 110 v at the valve installed new valve cycled my got good fill unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HBS00
Near Seneca, SC 29672
Frank
Job Details:
08/29/2024
Replaced light kit. Working ok
We serviced a
ELECTROLUX REFRIGERATOR
Model E23CS78ESS0
Near Greer, SC 29651
Chris
Job Details:
08/29/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MCO
Near Lyman, SC 29365
Chris
Job Details:
08/29/2024
Unit has debri in valve from well malfunctioning. Screen cleaned. Debri in valve cant be cleaned . Quoted customer a blue book estimate for repair at $435.67. Installed new valve. Unit check is ok . Unit passes step 12. No leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Greer, SC 29651
Chris
Job Details:
08/29/2024
Unit has sealed system failure . Ordeing for repair; ordrng 1 W11580057 (Compressor) and 1 Tap and 1 Drierfilter and 1 X20 and 1 R600 and 1 W11546605 (Evap)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greer, SC 29651
Chris
Job Details:
08/29/2024
Ordering for 1st call complete ; ordrng 1 W11626080 (Ui) and 1 W11618916 (Contol) and 1 WP3387747 (Element)