Service History 36 - Authorized Service Inc

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Salem, South Carolina 29676

Frank

Job Details: 10/07/2025

"Replaced pump, went through diagnostics all functions pass."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RW00

Near Candler, North Carolina 28715

Kari

Job Details: 10/07/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/07/2025

Replaced control board for F3E1 error code covered under special project S153EB. Calibrated and tested operations and everythings performing as designed now.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX535HPA01

Near Greenville, South Carolina 29609

Matt

Job Details: 10/07/2025

"Found law water level in reservoir. Water fills slow and flow rate does not change with water filter removed. Ice makes a thin slab and doesn't slide off properly. Build up on cutting grid. Unit needs water valve replaced, cutting grid and eval plate polished. Blue book estimate is $562. Customer approved. Customer paying half today $281 and $281 when parts are installed.; ordrng 1 W10897719 (Valve) and 1 L14jobcode (L14 job code) and 1 Customerwantstopreschedule (Customer wants to pre schedule)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/07/2025

Unit stopping mid wash still during spin. Unit has F7e1 tachometer error code. Actuator has been replaced but unit still not operating correctly. Possible problem with magnet of gearcase or unit getting off balance from weaker suspension than normal. Will order parts for repair. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11396716 (Suspension rods) and 1 L14 (L14)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Greer, South Carolina 29651

Chris

Job Details: 10/07/2025

Installed new parts. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Moore, South Carolina 29369

Sam

Job Details: 10/07/2025

Installed parts. Cycled unit through calibration and verification test cycles. Unit appears to be functioning normally. Told customer to call us back if she has more issues.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pelzer, South Carolina 29669

Jerry D.

Job Details: 10/07/2025

"Found dispenser code and computer code, estimate 891.00, Charge cc 150.00"

We serviced a

WHIRLPOOL OVEN

Model RF362LXTS1

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/07/2025

"Found cntrl relay burnt overheated main wire harness burnt damaged , console melted around left knob, , cntrl, w10840298, console w10117603 , harness. Main, W10117606, harness. Left w10115055, most parts no longer available"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/07/2025

"On arrival customer pulled unit out with no protection, also floor damaged behind unit from water leak at valve found unit not running, found no power at cntrl, found wires melted at plug. Plug not making good contact, Behind unit above compressor, not repairable t line, 21046461"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS05

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/07/2025

"Temps 36@1, in test. Imk code 02, imk motor noisey. Installed imk w11554919 from tr stock, cycled imk tests harvest and fill ok; used 1 W11554919 (Imk) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Simpsonville, South Carolina 29680

Jerry D.

Job Details: 10/07/2025

"Installed cntrl cycled unit through test and calibration, leveled unit all functions ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Waynesville, North Carolina 28786

Brian

Job Details: 10/07/2025

"Installed new level legs. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Asheville, North Carolina 28804

Brian

Job Details: 10/07/2025

"Found unit unplugged when I arrived. Customer does not want us to plug unit in. Customer said they were using broil and started to smell an electrical/burning plastic smell. Inspected all wires and connections at control and terminal block and can find no visible damage to any wires or harness or control. Cannot fully diagnose without supplying power to unit. Contacted safety team and spoke to misty. Documented findings with her. Safety team said withought plugging unit in or being able to fully diagnose unit, we cannot resolve or fully diagnose unit. Safety team will contact customer with next steps. Customer understands. Account number (20991733)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Piedmont, South Carolina 29673

Frank

Job Details: 10/07/2025

"Replaced imk and harness.. harvested and filled imk, operating ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near Piedmont, South Carolina 29673

Frank

Job Details: 10/07/2025

"Replaced door gaskets.. heated molded to cabinet., sealing ok..."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM0

Near Easley, South Carolina 29642

Frank

Job Details: 10/07/2025

Replaced sump and motor tested working as intended

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Easley, South Carolina 29642

Frank

Job Details: 10/07/2025

"F0e2 error.. leveled legs,tested load working.. no parts needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RZ00

Near Moore, South Carolina 29369

Sam

Job Details: 10/07/2025

Need to reorder diffuser cover. Cover came in blue not white that was needed. Customer stated unit still too cold in refrigerator section. Found refrigerator set on 41 but was 28 degrees in refrigerator. Called techline. Techline stated based on checks done to replace thermistor as it reads 45 for refrigerator. Will order parts for repair. Case number 21042545; ordrng 1 W11760044 (Control) and 1 W11724692 (Thermistor) and 1 W11626349 (Cover) and 1 L14 (L14) and 1 Coverfordiffusercameinblueneedwhiteoneforrepair (Cover for diffuser came in blue need white one for repair)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Moore, South Carolina 29369

Sam

Job Details: 10/07/2025

Installed temp sensor and harness. Unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Greer, South Carolina 29651

Chris

Job Details: 10/07/2025

Customer wants unit exchanged. Cusotmer states unit smells like mold inside unit and dispenser.. no visible soap scum build up or odors. Advised unit on soap usage and cleaning cycle. Customer uses cap full of organic style soap per wash. Customer wants unit torn apart to inspect with mold . Underneath unit tub is clear and no soap scum build up. Called tech line and spoke with Nate. Unit work as designed. NO repair offered for odors or use and care. Unit is brand new. Case number for call is 21040365

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Greer, South Carolina 29651

Chris

Job Details: 10/07/2025

Customer states unit back splash heats up and stainless console . Unit vents under stainless console. Showed customer vent . Preheated unit to 350 . Unit reached preheat in 8 mins. Laser temperature reads 91 degress on console. Unit works as designed. Called saftey .case number is 21005827.saftey to reach out to customer

We serviced a

FRIGIDAIRE MICROWAVE

Model 139028306AY

Near Greer, South Carolina 29651

Chris

Job Details: 10/07/2025

Unit has parts break down . Unit is discontinued. No parts available

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF336RPS00

Near Taylors, South Carolina 29687

Chris

Job Details: 10/07/2025

Unit has broken bin. Ordeing for repair ; ordrng 1 W11768643 (Bin)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB09

Near Maggie Valley, North Carolina 28751

Kari

Job Details: 10/07/2025

"Took quick pics, found unit 3 degrees in freezer and all fans running properly. Found water also coming through door fine. Found icemaker wouldnt jump in regular run mode or test 25. Power cycled fridge and found imk still wouldnt jump. Installed new imk and unit immediately cycled and filled. Unit checks ok."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Spartanburg, South Carolina 29306

Sam

Job Details: 10/07/2025

Customer stated unit is randomly not spinning after running a few loads. Cycled unit through diagnostics. Only error code is oversuds. Cycled through test cycle. Cycle performed perfectly. At time of diagnosis cant find anything indicating problem with washing machine other than possibly being oversuds from soap. Recommended customer use less soap and see if issue resolves and to give a call back if it continues.

We serviced a

KITCHENAID DOUBLE WALL OVEN

Model KOED530PSS00

Near Greenville, South Carolina 29615

Chris

Job Details: 10/07/2025

Installed new parts. Unit check is ok

We serviced a

JENN-AIR M/W OTR

Model JMDFS24JL00

Near Hendersonville, North Carolina 28792

Brian

Job Details: 10/07/2025

"Installed latch kit, magnetron and capacitor/diode. Tested unit and door multiple times. At this time, all operations ok. Collected remaining balance of 441.64."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Spartanburg, South Carolina 29302

Sam

Job Details: 10/07/2025

Found unit making grinding noise at end of cycle. Found units main bolt for motor/stator loose. Tightened bolt back and secure with loctite. Also found strike cracked replaced strike from stock. Cycled unit. Unit no longer makes grinding noise at end of spin and progresses cycle properly. All functions pass.; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Spartanburg, South Carolina 29306

Sam

Job Details: 10/07/2025

Found unit not dispensing water or making ice. Can hear valve trying to activate and dispense water. Found water line behind unit kinked. Adjusted placement of water line and unkinked line. Adjusted location so units line will not re kink. Cycled dispenser and icemaker. Icemaker filling with water and dispenser dispensing water. All functions pass.

We serviced a

KITCHEN AID RANGE

Model KESS907SWW06

Near Greer, South Carolina 29651

Sam

Job Details: 10/07/2025

Customer stated bake doesnt work anymore. Inspected unit. 240 volts to unit. Power checks ok. Burners working and cycling. Checked broil broil checks ok and working. Checked bake. Bake element not operating. Bake element no resistance 0L when checking ohms. Unit needs new bake element. Gave customer estimate of 689.00. Customer declined estimate. Collected trip charge of 150.00.

We serviced a

KITCHEN AID REFRIGERATOR

Model KSRK25FVWH00

Near Greer, South Carolina 29651

Sam

Job Details: 10/07/2025

Found units door switch not operating will work intermittently. Removed door switch. Found inner components of door switch arcing and burned up. Recommended customer replace door switch. Customer did not want estimate but wanted part number provided part number for door switch W11457217. Customer will change door switch himself. Collected trip charge of 80.00.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX305ESS1

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/07/2025

Replaced water valve diagnosed bad from previous technician. Waited until after ice started forming. Cleaned inside unit and ground down evaporator and cutter grid. Everythings performing as designed now.

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/07/2025

Oven had 2 error codes. One for stuck button and FEE6. Bake element getting voltage but open circuit within chassis. Ordering bake element and ACU. ; ordrng 1 WP9755770 (Bake element) and 1 W11747380 (ACU) and 1 Q16laborcode (Q16 labor code)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Greer, South Carolina 29651

Matt

Job Details: 10/07/2025

Helped RC.

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Greenville, South Carolina 29611

Matt

Job Details: 10/07/2025

"Replaced motor, blower and belt. Checked operation, all functions pass."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near Greer, South Carolina 29650

Chris

Job Details: 10/07/2025

"Installed new parts. Unit check is ok. New authorization is j8i91gdpl2n; used 1 S Code #: S27311, and 1 New authorization is j8i91gdpl2 from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Easley, South Carolina 29640

Matt

Job Details: 10/07/2025

Customer states that unit is cooling properly but not making ice. Put unit in diagnostics and I've maker thermistor is cold enough to harvest. Ran test 44 harvest test and unit gives code 23 frailty motor or switch code. Inspected harness and harness doesn't appear broken. Turned ice maker switch on and re tested. Unit passed test 44. Ran water fill test and unit filled with water properly. Found freezer temp set at plus 5 marketing it impossible to make ice. Set unit to -2 freezer temperature. Optimum ice making temperature.

We serviced a

WHIRLPOOL DRYER

Model MED5630HW2

Near Easley, South Carolina 29640

Matt

Job Details: 10/07/2025

Found drum rubbing side panels as it rotates. Adjusted panels out as far as possible. Drum clear of panels now. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Easley, South Carolina 29642

Matt

Job Details: 10/07/2025

"Put unit in diagnostics and found error 7-1,( Heater or heater drive circuit failure). Re seated connectors on heater and owi sensor. Ran diagnostics. Heater now hearts properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Waynesville, North Carolina 28786

Kari

Job Details: 10/07/2025

Installed parts unit checks ok

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Canton, North Carolina 28716

Kari

Job Details: 10/07/2025

Installed control collected balance via check unit checks ok

We serviced a

WHIRLPOOL OVEN

Model WFES3330RZ0

Near Easley, South Carolina 29642

Matt

Job Details: 10/07/2025

Installed new door hinges checked operation. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/07/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/07/2025

Replaced control board for F3E1 error code covered under special project S153EB. Calibrated and tested operations and everythings performing as designed now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Greenville, South Carolina 29617

Nathan

Job Details: 10/07/2025

"Replaced tub,sump assembly,ACU,and harness for error codes and leaking. Tested and everything should be working as designed now."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Simpsonville, South Carolina 29681

Carl

Job Details: 10/07/2025

Found missing cog assembly missing ; ordrng 1 285565 (Complete agitor)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/07/2025

Installed new acu and ribbon cycled unit ck ok

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Salem, South Carolina 29676

Frank

Job Details: 10/07/2025

"Replaced pump, went through diagnostics all functions pass."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSC5536RW00

Near Candler, North Carolina 28715

Kari

Job Details: 10/07/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/07/2025

Replaced control board for F3E1 error code covered under special project S153EB. Calibrated and tested operations and everythings performing as designed now.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX535HPA01

Near Greenville, South Carolina 29609

Matt

Job Details: 10/07/2025

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Salem, South Carolina 29676

Matt

Job Details: 10/06/2025

"Gave customer labor estimate of $390 for labor. Customer approved but asked for senior citizen discount. Making new balance $351.Replaced compressor, drier filter, fresh food evaporator. Pressure tested at 150 psig. Unit held pressure for 30 minutes and also checked with liquid leak detector,no leaks. Pulled long vacuum and weighed in 6.0 oz 134a. Tested operation in test 4. Good frost pattern on both evaporators."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM1

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/06/2025

Found unit leaking when in use. Customer stated unit also kept tripping breaker. No error codes in diagnostics. Cycled unit. Found unit leaking from door seal on bottom of inner door. Also found dripping from float switch seal. Unit will need multiple parts for repair. Will order.; ordrng 1 WPW10497235 (Seal) and 1 WPW10480715 (Inner door) and 1 WPW10195039 (Switch) and 1 WPW10562079 (Door panel) and 1 N15 (N15) and 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut)

We serviced a

JENN-AIR OVEN

Model JMW2427IM03

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/06/2025

"Replaced Appliance a manager,magnetron,and inverter board. Tested operations twice with a cup of water. Everythings performing as designed without any more errors. Office will charge remaining trip and labor total and send receipt to homeowners email. Parts covered for 5 years from date of purchase."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

"Found frost in frez , found mullion is not straight and flat no seal, took pictures , not repairable, t line closed"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Salem, South Carolina 29676

Frank

Job Details: 10/06/2025

"Helped matt, solder vacuum and replacing evap."

We serviced a

KITCHEN AID REFRIGERATOR

Model KUDF204KSB

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/06/2025

"Ice buildup in spout. Found filter not letting enough water through coming out slow freezing up in spout. Customer to change filter, operating now without filter"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Installed door unit chks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Ice shut door stuck reset refrigerator cntrls and restored power and now all systems chks ok

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS05

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Installed listed prts unit chks ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/06/2025

"Installed listed prts cycled unit just flashing sensing no communication with ui, ordering , j13; ordrng 1 W11491433 (Cntrls) and 1 W11295686 (Hmi) and 1 W11576952 (Console) and 1 W11368616 (Latch)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/06/2025

"Unit frozen wont respond, volts and polarity good, unplugged unit for 5 minutes restored power, cycled unit through test no codes found unit chks ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/06/2025

Installed parts. Calibrated unit. Cycled unit through diagnostics test cycle and quick wash. Unit progressing cycle. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Asheville, North Carolina 28803

Brian

Job Details: 10/06/2025

"Found fresh food lights out. Inspected and found fresh food door switch broken. Installed new Switch (W11123941) and tested. At this time, all operations ok with no leaks detected. ; used 1 W11123941 (Switch TS) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/06/2025

Installed control to unit. Cycled unit through diagnostics test cycle. Cycle performed perfectly. Unit not activating drain or water valve on its own. All actions operating normally. All functions pass.

We serviced a

KITCHENAID COOKTOP

Model KECC568RPS04

Near Easley, South Carolina 29640

Frank

Job Details: 10/06/2025

Found 240v ok. Power board inop. Ned control .. unit not coming on.. control showing nla; ordrng 1 8286645 (Power board) and 1 Jobcodel14 (Job code l14) and 1 WP8285924 (Touch control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Easley, South Carolina 29642

Frank

Job Details: 10/06/2025

Found need to push hard for imk to work.. ordering ; ordrng 1 W11518204 (Control) and 1 W11678832 (Separator) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Simpsonville, South Carolina 29681

Carl

Job Details: 10/06/2025

Steve @ tech line sr# 21027202. Used gages found hi and low sides in a vac Used nitrogen to blow the hi side could not get through the cap tube open dried filter it is contaminated sen pics to tech line

We serviced a

WHIRLPOOL RANGE

Model WCE55US0HS01

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/06/2025

Installed new burners and switches unit ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/06/2025

Found unit draining all the time installed new acu ran diagnostics and

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/06/2025

Installed new heater and acu ran diagnostics and a test cycle unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318BFZDB09

Near Simpsonville, South Carolina 29681

Carl

Job Details: 10/06/2025

Found drain clogged will need steamer will barrow Nathans. Will collect on return ; ordrng 1 Steamer (Tool)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Fletcher, North Carolina 28732

Brian

Job Details: 10/06/2025

"Customer said they recently had another company replace the wash pump because it wasnt working. Found f7e1 (no heat). Cleared error code and tested unit in diagnostic. Found heater now coming on, and all other functions ok. Checked and ensured error code was not regenerated. It appears that error codes werent cleared after previous repair, preventing heater from coming on. At this time, all operations ok with no leaks detected . Did not move unit."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Fletcher, North Carolina 28732

Brian

Job Details: 10/06/2025

Found f4e3 (wash motor not running) And f7e1 (no heat). Cleared error codes and tested in diagnostic. Found wash motor not running but is getting proper voltage) new wash motor (W11613479) needed. ; ordrng 1 W11613479 (Wash motor) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Chesnee, South Carolina 29323

Sam

Job Details: 10/06/2025

Found unit making tapping rattling noise. Inspected unit. Unit appears to be making noise from blower wheel or housing of blower wheel not secure enough and moving around. Will order parts for repair.; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Taylors, South Carolina 29687

Chris

Job Details: 10/06/2025

Unit has sealed system failure. Ordeing for repair ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 R600 and 1 Tap and 1 Drier and 1 X20 and 1 Sealedsystemtech

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Greer, South Carolina 29650

Chris

Job Details: 10/06/2025

Unit makes odd scrubbing sound. Ordering parts for repair ; ordrng 1 W10899578 (Drum) and 1 S17 and 1 4392065 (Kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Lyman, South Carolina 29365

Chris

Job Details: 10/06/2025

Cusotmer states unit doesnt cool as well as family Members identical unit with setting set in 4. Unit makes full bin of ice. Fresh food temp is at 38 and freezer is at 3. All fans work and unit has full frost pattern. Showed customer readings. Unit works as designed

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Gaffney, South Carolina 29341

Sam

Job Details: 10/06/2025

Customer stated top of oven display above knobs for front left and rear right burners gets really hot to a point of burning temperatures. No error codes. Bake operating. All burners working and cycling properly. Can feel heat at top of oven display that customer is talking about when set on 450. Called techline. Techline stated that part of display since it is near vent can get very hot when running bake. Techline stated to run unit on bake for 30 minutes while at 350. If unit does not exceed 130-140 degrees surface temp then unit is operating normally. Waited for 30 minutes while unit was at 450. Temperature got to a high of 106. Temperature did not pass 130 degree threshold unit operating normally. Unit checks ok.Techline Case number 21033219

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Greer, South Carolina 29651

Chris

Job Details: 10/06/2025

Installed new parts. Unit check is ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Greer, South Carolina 29651

Chris

Job Details: 10/06/2025

"Customer states unit doesnt keep produce fresh as previous unit. Temps in ff section are at 38 and freezer is at zero. Air vent blocked, all fans work in test 56 and 57. Test 28 and 30 show unit average temp is at 38 and 0. No defrost failure in ether section. Temps set at 38 and 0. Thermistors check ok in all thermistor test 1,2,3,4,5,14 and test 36 compressor ramps as designed. Called tech line and spoke with joe. Unit works as designed . Case number is 21031933. New authorization is ku1tdtnl2"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/06/2025

Replaced noisy damper and put foam strips in freezer door gasket. No more noises and freezer gasket shouldnt condensate anymore. Recommend getting extended warranty on Whirlpool and Kitchen Aid branded appliance through D&G Appliance Insurance website to offset future repair costs. Everythings performing as designed now.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Easley, South Carolina 29642

Frank

Job Details: 10/06/2025

"7 1 error. Wash motor fail. Unit only drains.. even in diagnostic mode, replacing motor and sump. ; ordrng 1 W11416362 (Sump motor) and 1 W11629911 (Control) and 1 Jobcodel14 (Job code l14)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS05

Near Horse Shoe, North Carolina 28742

Brian

Job Details: 10/06/2025

"Customer wants to refuse service. Customer was under the impression that door would come with ice maker and door electronics. Informed customer that this is how the door comes. Customer understands and is ok with dent in current door. Did not enter home, did not service unit."

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Etowah, North Carolina 28729

Brian

Job Details: 10/06/2025

"Found breakets for bake element rubbing on cavity floor. Adjusted brackets and preheated oven to 400. At this time, all operations ok with no unusual noises detected. Did not move unit."

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Cowpens, South Carolina 29330

Sam

Job Details: 10/06/2025

Found unit making squealing noise when in use. Found units transmission leaking oil. Unit needs gearcase for repair. Will order and return for repair.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 L14 (L14)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/06/2025

Replaced drain pump per previous technicians diagnose is of pump overheating. Had to go to parts store for pump. Pump we brought out was improperly packaged and was from previous job that was used. Tested operation and everythings performing as designed now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES05

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/06/2025

Replaced warped refrigerator compartment door. Checks good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Taylors, South Carolina 29687

Matt

Job Details: 10/06/2025

Replaced evaporator fan assembly. Checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Salem, South Carolina 29676

Matt

Job Details: 10/06/2025

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM1

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/06/2025

We serviced a

JENN-AIR OVEN

Model JMW2427IM03

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/06/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

"Found frost in frez , found mullion is not straight and flat no seal, took pictures , not repairable, t line closed"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Salem, South Carolina 29676

Frank

Job Details: 10/06/2025

"Helped matt, solder vacuum and replacing evap."

We serviced a

KITCHEN AID REFRIGERATOR

Model KUDF204KSB

Near Six Mile, South Carolina 29682

Frank

Job Details: 10/06/2025

"Ice buildup in spout. Found filter not letting enough water through coming out slow freezing up in spout. Customer to change filter, operating now without filter"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Installed door unit chks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Ice shut door stuck reset refrigerator cntrls and restored power and now all systems chks ok

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS05

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/06/2025

Installed listed prts unit chks ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Simpsonville, South Carolina 29681

Jerry D.

Job Details: 10/06/2025

"Installed listed prts cycled unit just flashing sensing no communication with ui, ordering , j13; ordrng 1 W11491433 (Cntrls) and 1 W11295686 (Hmi) and 1 W11576952 (Console) and 1 W11368616 (Latch)"

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