We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Belton, SC 29627
Jerry D.
Job Details: 09/16/2024
"Found cntrl dead, volts and polarity good, ordering, j13; ordrng 1 W11578565 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details: 09/16/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Piedmont, SC 29673
Jerry D.
Job Details: 09/16/2024
"Frezer froze up, found 2 codes for memory, estimate 1,678.00, , customer will defrost unit first, 150.00"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Anderson, SC 29625
Jerry D.
Job Details: 09/13/2024
"Unit not in apartment its in laundry room , unit overloaded, unit leaning suspension broke drain pump and wire harness broken, found basket and agitator, gearcase leaking belt soaked with oil, ordering, w19; ordrng 1 W10461196 (Ring) and 1 W10389330 (Basket) and 1 W10850138 (Belt) and 1 W19 (W19) and 1 W11261590 (Gearcase) and 1 W10276397 (Pump) and 1 W10821942 (Damper) and 1 W10131112 (Agitator) and 1 W10843660 (Harness) and 1 W11298479 (Cntrl) and 1 W11032871 (Relay)"
We serviced a
KITCHEN AID MICROWAVE
Model KMHC319EBS2
Near Greer, SC 29651
Chris
Job Details: 09/13/2024
Top interlock is pushed back in closed position. Open interlock. Unit check is ok. If problem persists gave customer a blue book estimate for repair at $524.15 for wire harness with interlocks.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Greer, SC 29650
Chris
Job Details: 09/13/2024
New panel is bad out of the box. Plugged unit to power and UI never asked me to program model and went straight into other menus. Checked Wi-Fi address to see if unit has been used and stored Wi-Fi address is not the same as customer. New panel was factory wrapped with protection film but stored Wi-Fi address indicates panel wasnt refurbished or restored correctly. Re ordering ; ordrng 1 W11449431 (Panel)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKB3
Near Anderson, SC 29625
Jerry D.
Job Details: 09/13/2024
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Spartanburg, SC 29301
Sam
Job Details: 09/13/2024
When arriving to unit duplicated problem customer was talking about went ahead and replaced water valve to see if issue would resolve. Unit still not dispensing water. Valve activating. Water going through filter and getting to ice maker. Called MA determined that reservoir is most likely frozen. Will order parts for repair.; ordrng 1 W11559968 (Motor evap) and 1 WP2169142 (Fan blade) and 1 W11566768 (Resevoir) and 1 W11645127 (Diffuser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Spartanburg, SC 29301
Sam
Job Details: 09/13/2024
Found unit not heating. Checked error codes found no heat error code. Checked connections to heating element and control. Units connections tight. Heating element has no obvious damage. Cycled unit through diagnostics cycle. Units heating element did not activate. Unit never heated for diagnostic cycle. Will order control for repair.; ordrng 1 W11672041 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Greer, SC 29651
Chris
Job Details: 09/13/2024
Customer states unit has gas smell. Unit has completely worn out center knob . Knob doesnt seat to switch . Gave customer a blue book estimate for knob at $284.66. Customer to purchase knob.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Easley, SC 29642
Frank
Job Details: 09/13/2024
Strike broken need new.. suspension a little springy causing to go off balance on loads. Checked drum holes look good.; ordrng 1 W11396716 (Suspension) and 1 W11457841 (Strike) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Black Mountain, NC 28711
Kari
Job Details: 09/13/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Fairview, NC 28730
Brian
Job Details: 09/13/2024
Found ice bin empty when I arrived. Unit has good temperatures. Customer says they will get about 2 or 3 cups of ice a day and the ice bin stays empty. Test cycled ice maker and found it completing without issues. Water flow ok. Contacted tech support and spoke to Jake. I informed him of situation and he recommended replacing the ice maker. Installed new ice maker and tested. Found ice maker functions ok with no leaks detected. Sr number (7739696508)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fairview, NC 28730
Brian
Job Details: 09/13/2024
Tested unit and found spin basket wobbling in spin cycle. Found gearcase warped. Gearcase (W11449840) cam (W10721967) belt (WPW10006384); ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 Q16 (Job code)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Asheville, NC 28803
Brian
Job Details: 09/13/2024
Installed new main control and inlet valve. Tested unit observing for leaks and proper functions and found all operations ok at this time with no leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Asheville, NC 28805
Brian
Job Details: 09/13/2024
Dropped hoses off with customer. Customer will modify current plumbing situation. Did not service unit.
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ3
Near Belton, SC 29627
Jerry D.
Job Details: 09/13/2024
"Ordering, j13; ordrng 1 W11034833 (Cooktop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29680
Jerry D.
Job Details: 09/13/2024
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Boiling Springs, SC 29316
Sam
Job Details: 09/13/2024
Found units handle mount to door cracked and twisted causing handle to separate from mount of door. Will order new handle assembly for repair.; ordrng 1 W11730234 (Handle/vent)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Greenville, SC 29605
Larry M.
Job Details: 09/13/2024
Found turntable wheels coating coming off. Found display going in and out will need control and clock display ; ordrng 1 W11333816 (Control) and 1 W11342846 (Main control) and 1 W11252182 (Turn tables wheels)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Greenville, SC 29605
Larry M.
Job Details: 09/13/2024
E0f1 communications error. Will need main control ; ordrng 1 W11620481 (Man control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Black Mountain, NC 28711
Kari
Job Details: 09/13/2024
Whirlpool replaced unit.
We serviced a
KITCHEN AID COOKTOP
Model KFED500ESS05
Near Boiling Springs, SC 29316
Sam
Job Details: 09/13/2024
Found units glass cooktop broken. Chase customer estimate for cooktop of 718.14. Customer approved of estimate. Customer will pay half today 359.07 and other half of estimate on return visit. Will order part and return for repair.; ordrng 1 W10780927 (Cooktop)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Travelers Rest, SC 29690
Larry M.
Job Details: 09/13/2024
Found outer tub hitting against wall. Informed customer not to overload until. Will need pads. ; ordrng 2 W11611669 (Pads)s and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL KITCHEN
Model WDT970SAKZ3
Near Travelers Rest, SC 29690
Larry M.
Job Details: 09/13/2024
Found drain pump not drain water out.Found blockage in drain. Cleared blockage. Pump would not run. Will need drain pump; ordrng 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ00
Near Gaffney, SC 29340
Sam
Job Details: 09/13/2024
Found unit not defrosting. Found evaporator coil freezing up. Unit will need new control and thermistor for repair. Gave customer estimate of 587.67 customer declined estimate said she will use that money to buy a new one. Collected trip charge of 150.00.
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Gaffney, SC 29340
Sam
Job Details: 09/13/2024
Found display of control board not coming on. doesnt react to key presses. Found control board getting proper voltage and connections secure. Replaced control board. Cycled units power. Control board lights functioning. burners and bake functioning. All components heating. All functions pass.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Simpsonville, SC 29681
Carl
Job Details: 09/13/2024
Found wash pump motor very noisy installed new sump assembly cycled unit ck ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Greer, SC 29651
Chris
Job Details: 09/13/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Mauldin, SC 29662
Carl
Job Details: 09/13/2024
Controls will not respond even after power is removed will not reset ; ordrng 1 WPW10503278 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ08
Near Greenville, SC 29617
Carl
Job Details: 09/13/2024
Called tech line Joe advised to raise temp in fc to +3 degrees and to seal with purma gum ; ordrng 2 212643 (Purma gum)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Easley, SC 29640
Carl
Job Details: 09/13/2024
Installed new auger motor and yolk unit ck ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Greer, SC 29651
Chris
Job Details: 09/13/2024
Unit has shorted wash motor. Ordeing for repair ; ordrng 1 W11416363 (Sump assembly) and 1 S17 and 1 W11462459 (Control) and 1 W11573758 (Fuse)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Seneca, SC 29678
Frank
Job Details: 09/13/2024
Installed listed parts ran cycle checked for leaks. No leaks found.. running working ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Piedmont, SC 29673
Jerry D.
Job Details: 09/13/2024
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Easley, SC 29640
Frank
Job Details: 09/12/2024
Not starting.Need push to start switch bb quoted $358.57. Cc 3720 14211917001 7593 4/29.. paid .$179.28 owe $179.28; ordrng 1 WPW10446920 (Push to start) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW6
Near Easley, SC 29642
Frank
Job Details: 09/12/2024
Repaired light.. working ok on and off. Good..
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Anderson, SC 29625
Jerry D.
Job Details: 09/12/2024
"Some buttons on Console inoperable Vent is leaking water behind door panel water getting onto console and cntrl, wire connections rusted causing buttons to stop, ordering, j13; ordrng 1 W11500340 (Console) and 1 W11591754 (Cntrl) and 1 W11527847 (Vent assembly) and 1 W11025634 (Bezel) and 1 W11336943 (Jumper)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Seneca, SC 29672
Frank
Job Details: 09/12/2024
Glass door came in bent see pic. Need to re order and install; ordrng 1 WPW10634271 (Glass door) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Anderson, SC 29621
Jerry D.
Job Details: 09/12/2024
Unit was returned to store customer very upset
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Taylors, SC 29687
Chris
Job Details: 09/12/2024
Unit has shorted control and UI. Unit is inoperable. Parts discontinued. Called third party team. Until is unrepairable . File number for call is 7739875019
We serviced a
MAYTAG DISHWASHER
Model KUDR01TJWH0
Near Greer, SC 29650
Chris
Job Details: 09/12/2024
Unit wont drain. Drain runs underneath house . Went under home . Unit has long extended black rubber drain line going in to plumbing . Drain line extension is source of problem. . Customer to seek plumber if unit fails to drain again
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Greer, SC 29651
Chris
Job Details: 09/12/2024
No show no show
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Greer, SC 29651
Chris
Job Details: 09/12/2024
Unit has noisy fan. Ordeing for repair ; ordrng 1 W11661931 (Fan motor) and 1 WP67006337 (Blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Greenwood, SC 29646
Jerry D.
Job Details: 09/12/2024
"Door liner bowed out and door is dented on outside, pan and holder broken, ordering, j13; ordrng 1 W11258450 (Door) and 1 W11495059 (Holder) and 1 W11495062 (Holder) and 1 W11046495 (Pan)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greenwood, SC 29646
Jerry D.
Job Details: 09/12/2024
"Heat ok, Timer not advancing, motor clicking, ordering, j13; ordrng 1 W10396029 (Motor) and 1 W10185982 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Westminster, SC 29693
Frank
Job Details: 09/12/2024
0 degrees in fridge.. replaced ice maker cycles ok fills with water ok.
We serviced a
KITCHEN AID REFIRGERATOR
Model KUDS325E31
Near Mauldin, SC 29662
Carl
Job Details: 09/12/2024
Ck all fans for obstruction no dampers imk ck normal could not diulicate issue
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Greer, SC 29651
Chris
Job Details: 09/12/2024
Found noisy rollers. Replaced from stock. Unit check is ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Greer, SC 29651
Chris
Job Details: 09/12/2024
Unit has complete sealed system failure . No frost pattern as noted in pics. Ordeing for repair ; ordrng 1 X20 and 1 Sealedsystemtech and 1 R600 and 1 Tap and 1 Drier and 1 W11580057 (Compressor) and 1 W11546692 (Evap)
We serviced a
MAYTAG WASHER
Model MVW5435PBK0
Near Lyman, SC 29365
Chris
Job Details: 09/12/2024
Unit getting off balance due to warped gear case shaft causing wire to break. Replaced parts from stock. Unit check is ok . New labor authorization is m1c7y80nl1.5; used 1 W11449840 (Gearcase) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WEE510S0FS2
Near Mauldin, SC 29662
Carl
Job Details: 09/12/2024
Installed new control applied power ran diagnostics and ch burners and oven unit ck ok
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Fountain Inn, SC 29644
Carl
Job Details: 09/12/2024
Installed new temp probe cycled unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Simpsonville, SC 29681
Carl
Job Details: 09/12/2024
Installed new valve cycled imk got good fill ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Greenville, SC 29605
Larry M.
Job Details: 09/12/2024
Replaced ice door. Tested all functions. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chesnee, SC 29323
Sam
Job Details: 09/12/2024
Installed all parts. Cycled unit through quick wash. All components working. Unit agitating again. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Boiling Springs, SC 29316
Sam
Job Details: 09/12/2024
Gave customer estimate for start device of 250.00. Customer approved of estimate. Cycled units power. Compressor not cutting off after 3 seconds anymore. Unit started to cool again. Compressor and suction line feeling warm like normal. All functions pass. Collected entire estimate of 250.00. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Boiling Springs, SC 29316
Sam
Job Details: 09/12/2024
Found unit with condensation buildup inside. Checked for gaps in gasket found gasket had small gap in top left corner of refrigerator section adjusted height and position of door. Unit no longer appears to have any gaps after opening and closing multiple times. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Boiling Springs, SC 29316
Sam
Job Details: 09/12/2024
Installed parts. Cycled unit through quick wash. Unit performs all functions correctly. No squeaking or squealing noise heard like before. All functions pass.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Boiling Springs, SC 29316
Sam
Job Details: 09/12/2024
Installed parts. Cycled unit through quick wash. All components working. Did not hear any abnormal noises. No tapping rattling or squeaking noises like before. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Greenwood, SC 29649
Jerry D.
Job Details: 09/12/2024
"Charged system with nitrogen, at 190 psi found leak at cabinet above compressor at cap tube and high side tubeing, not repairable, t line, 7739900556."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS03
Near Hendersonville, NC 28739
Brian
Job Details: 09/12/2024
Installed new left fresh food door closer. Tested door and found all operations ok at this time. Did not move unit.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Laurel Park, NC 28739
Brian
Job Details: 09/12/2024
Found no saved error codes. Tested unit and found it turning off prematurely in sensing cycle. Tested and found sensors ok. New Control (W11525994) needed. ; ordrng 1 W11525994 (Control) and 1 J13 (Job code)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Hendersonville, NC 28739
Brian
Job Details: 09/12/2024
Found vent dripping from vent. Followed steps in service pointer regarding this and found it already set to the less dripping setting. New Vent (W11649995) deflector (W11545290) and control (W11646927) needed. ; ordrng 1 W11649995 (Vent) and 1 W11545290 (Deflector) and 1 W11646927 (Control) and 1 L14 (Job code)
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Hendersonville, NC 28739
Brian
Job Details: 09/12/2024
"Installed new door boot. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit. Collected 452.88 for remaining balance."
We serviced a
WHIRLPOOL RANGE
Model WOED3030LS01
Near Boiling Springs, SC 29316
Sam
Job Details: 09/12/2024
Found unit not activating blower fan and getting really hot. Replaced blower fan from pre ID. Cycled unit to 350 degrees. Unit heating properly and activating fan. All functions pass.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE204ESS1
Near Inman, SC 29349
Sam
Job Details: 09/12/2024
"Found unit with multiple error codes. F8e2,f6e4 unit not wanting to drain effectively sometimes leaving water in tub and also not wanting to run pump and motor. Checked connections all connections appear secure and ok. Unit acting very erratic not always activating with key presses. Drain pump not draining. Unit performing actions when it shouldnt. Will order parts for repair. ; ordrng 1 WPW10348269 (Pump drain) and 1 WPW10605058 (Pump and motor) and 1 W10854229 (Control) and 1 WPW10195039 (Switch) and 1 W11094415 (Console)"
We serviced a
FRIGIDAIRE DRYER
Model 7073LA0
Near Simpsonville, SC 29681
Carl
Job Details: 09/12/2024
Found heater shorting j13; ordrng 1 134792700 (Heater)
We serviced a
WHIRLPOOL COOKTOP
Model WEE745H0LZ4
Near Candler, NC 28715
Kari
Job Details: 09/12/2024
"Took quick pics, found the units display on but nothing will happen when you activate the element switches or the oven. I had customer turn breaker off and i pulled unit out. Took off terminal cover and found the green wire of the 4 wire cord was just hanging between the cord guard, the grounding strap was still in place, I cut the grounding strap off of terminal block and screwed in the green ground wire to the chassis. Had customer turn breaker back on and checked power at terminal. 240v across red and black and 120v between white and red and white and black, replaced all covered and Reinstalled unit. Placed unit into bake cycle and turned on all the elements to high. All functions now work. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Candler, NC 28715
Kari
Job Details: 09/12/2024
"Took quick pics, found unit is having intermittent dc drops where ui shows PO and internal lights will be off, customer has to unplug unit to reset it so it will come back on, found a lag in the fz fan. Installed new main control and fz fan harness unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Easley, SC 29642
Larry M.
Job Details: 09/12/2024
Replaced sump pump and motor assembly. Ran test cycle. All functions pass
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Canton, NC 28716
Kari
Job Details: 09/12/2024
"Took quick pics, found unit had F9E1 long drain code stored in memory. Cleared code and ran diagnostic cycle in step 12 and found unit drained and completed diagnostic cycle. Took off back panel and manually removed remaining water, took filter out of drain pump and found a small bit of hair and a small strip of rubber but nothing large enough to clog drain line. Drain line is properly installed into stand pipe and incoming water is good. Checked ohms to drain pump 20.4 ohms and recirculating pump was 36 ohms which both are in range. Customer states unit will randomly shut off in the middle of the cycle and the spin/ drain is intermittent. According to the tech sheet the acu (main control) needs to be replaced. Gave customer est of $734.07 customer declined repair at this time and is calling manufacturer about authorization. Had office run cc for $150 Tc and email receipt."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Canton, NC 28716
Kari
Job Details: 09/12/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waynesville, NC 28786
Kari
Job Details: 09/12/2024
"Took quick pics, found unit showing 7-5 7-6 shifter and motor open code. Also found long fill stored in memory changed valve for the sediment stuck in the cold line. Installed new shifter for motor codes. Ran diagnostic cycle and a regular drain and spin, unit checks ok. ; used 1 WPW10006384 (Belt), and 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5105HW3
Near Hendersonville, NC 28791
Brian
Job Details: 09/12/2024
Found lid strike broken. Installed new strike and tested. Found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
JENN AIR RANGE
Model JDRP536HL00
Near Hendersonville, NC 28739
Brian
Job Details: 09/12/2024
Found front right burner igniter continuing to ignite even after burner is lit. Also found switch sitting crooked in the off position. New Switch assembly(W11333176) needed. Quoted customer 643.38 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for service call
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Hendersonville, NC 28792
Brian
Job Details: 09/12/2024
"Installed new door user interface and main control. Tested ice maker and it harvested and filled without issues. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Mill Spring, NC 28756
Larry M.
Job Details: 09/12/2024
Found compressor not pumping and temperature in unit to be 71 degrees Fahrenheit. Replaced compressor and filter dryer. Pulled vacuum. Charged 1.51 oz. Temperature dropped appropriately All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WFW9600TW01
Near Simpsonville, SC 29681
Carl
Job Details: 09/12/2024
Ran diagnostics found bad pressure switch is Nla
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenwood, SC 29649
Jerry D.
Job Details: 09/12/2024
"Found something in dryer noisey, disassembled unit unable to find sorce of noise, installed motor and repair kit, reassembled unit, noise is now gone, unit chks ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Simpsonville, SC 29680
Jerry D.
Job Details: 09/11/2024
"Frost in freez around door seal, Door warpednot sealing properly, ordering, j13; ordrng 1 W11046241 (Badge) and 1 W10680730 (Door frez)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greer, SC 29651
Chris
Job Details: 09/11/2024
Unit has broken blower wheel. Replaced from stock. Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Weaverville, NC 28787
Kari
Job Details: 09/11/2024
"Took quick pics, found unit showing 8-1 long fill code, but unit is on city water and both valves are working properly with good pressure when run individually. All three valves are showing correct , 1kohms Checked all inlet hose connections and found there to be no indication of the hoses dripping also took Console off and checked gaskets on water valve to water housing. All gaskets are in place and no indication there has ever been any water in the console housing. Tipped unit back check drain pump and internal drain hose. The clamp is in place does not appear to have any cracks or leaks from the internal drain hose or the drain pump checked external drain hose and found it secured in the standpipe. Also found clamp on back to be in place and be secure. Filled unit a little bit with cold water and watch the underneath to check gear case gasket. Theres no indication that any water is slipping between the tub and the gear case. Appears that control has a faulty pressure sensor and is not cutting the valves off at the appropriate time and allowing them to continuously fill throughout the entire cycle. Will need control for repair will also need gear case in cam because gear case is losing lubrication and it has collected in the sound shield underneath. Rescheduled for 9/16 PM Last appt ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11567712 (Control) and 1 ALLPARTSINWAREHOUSE (Parts in warehouse) and 1 N15 (Job code)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Weaverville, NC 28787
Kari
Job Details: 09/11/2024
"Took quick pics, found unit has 5 year warranty because its a commercial style Maytag. Ran unit through diagnostics. No codes stored, ran through diagnostic cycle, all functions sound normal but the drain pump is very loud, cleared all water and took front panel off. Took drain pump off and found some metal in the impeller. Installed new drain pump, ran diagnostic test again, unit checks ok. ; used 1 WPW10276397 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spartanburg, SC 29303
Sam
Job Details: 09/11/2024
Installed actuator and control. Cycled unit through quick wash. All components working. No new error codes in diagnostics. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Boiling Springs, SC 29316
Sam
Job Details: 09/11/2024
Found unit has bad start device called Joe to see if we had one start device at the office. Joe confirmed we do have part at office. talked to customer and I will be back tomorrow for repair since repair will only take a few minutes. Will complete job tomorrow.; saved tckt
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Chesnee, SC 29323
Sam
Job Details: 09/11/2024
Installed control and user interface. Cycled unit through diagnostics cycle. All components working. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Gaffney, SC 29340
Sam
Job Details: 09/11/2024
Found units upper door broken. Unit will need new outer upper door and handle. Gave customer estimate of 981.70. Customer declined estimate said she will use that money for a new one. Collected trip charge of 150.00. leaving remainder of estimate at 831.70 if customer decides to continue with repair. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lake Lure, NC 28746
Brian
Job Details: 09/11/2024
"Checked and found unit getting proper voltage but not running. Tested all,fuses and found them ok. Tested and found motor bad. Replaced motor and blower wheel. Tested unit I found motor now humming but still not running. Motor damaged out of box. New Motor (279827) and Blower (WP694089) needed. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower), used 1 WP694089 (Blower), and 1 279827 (Motor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3SEVERAL B
Near Greer, SC 29650
Carl
Job Details: 09/11/2024
Several button on the us wont respond j13; ordrng 1 W11500340 (Ui touch pad)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greer, SC 29650
Carl
Job Details: 09/11/2024
"Installed new motor,harness and control ran diagnostics and a test cycle unit ck ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greer, SC 29651
Chris
Job Details: 09/11/2024
Customer states unit has low water levels. Unit has no stored faults. Demonstrated water levels and heavy and bulky with deep fill option. Unit fills almost 3/4 tub full of water . Unit checks is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lake Lure, NC 28746
Brian
Job Details: 09/11/2024
Found F8e1 (long fill) error code. Tested unit in diagnostics and found cold water entering unit slowly. Inspected and found debris in cold water valve. Installed new Valve (W11513255) and flushed out hoses. Tested unit and found all operations ok with no leaks detected at this time. ; used 1 W11513255 (Valve TS) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Simpsonville, SC 29681
Carl
Job Details: 09/11/2024
Found water valve receiving voltage installed new cycled unit got good slab unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Simpsonville, SC 29681
Carl
Job Details: 09/11/2024
Ran diagnostics found good frost on evaporator unit is making ice fan is unrestricted has good movement unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fountain Inn, SC 29644
Carl
Job Details: 09/11/2024
Installed new heater harness and control cycled unit ck ok
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Columbus, NC 28722
Brian
Job Details: 09/11/2024
"Found unit not starting. Checked incoming voltage to unit and found it only getting 120v and it should be getting 240v. Checked breaker and found it on properly. Informed customer that they would need to have a professional electrician diagnose and resolve power issue within wall or breaker. Left unit unplugged and breaker off, because there could be a shorted or broken wire in wall and could be a hazard. Further diagnostics cannot be made until unit is supplied with proper voltage. Customer understood."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Saluda, NC 28773
Brian
Job Details: 09/11/2024
"Installed new compressor and evap and drier filter pulled vacuum and charged system with r600a and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Mars Hill, NC 28754
Kari
Job Details: 09/11/2024
"Took quick pics, found unit unplugged customer states the units lights and display were flickering and going dim while in a cycle and was making a buzzing noise. Customer unplugged unit. I plugged a polarity tester into the top and bottom part of the outlet, found on top section of outlet the light would dim and get brighter and polarity is correct, did same thing with bottom of outlet and there is correct polarity and no dimming of the lights. Plugged watt meter into bottom side of outlet and ran diagnostics all functions were responsive but the transformer was making a louder buzzing noise than normal. Plugged watt meter into upper part of outlet and it made an electrical buzzing immediately so I took the watt meter back out and asked customer if we could flip the breaker off. I turned breaker off and checked again with polarity meter if power was actually off and it was, showing 0v.. took outlet cover off and took outlet out of junction, found black wire was melted and started to melt the outlet plastic, took quick pics of melted outlet and sent picture to customer. I advised customer have an electrician come change the outlet and make sure the wires are installed properly and tight to prevent this happening again. I put outlet back into junction and reinstalled outlet cover. I left unit unplugged from outlet and left the breaker turned off. Unit will work properly when power issue is corrected."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Mars Hill, NC 28754
Kari
Job Details: 09/11/2024
"Took quick pics, found unit showing 5-2 and 9-1 codes, cleared codes and manually tried to run drain, it didnt do anything. Manually removed all water, and checked resistance at drain pump, found 15 ohms at pump, checked the resistance of drain pump on control and found OL. Checked the next quick connect in panel, found OL still. Went back to drain pump to check resistance of each wire and found the brown Waite had a clean cut through it. Removed quick connector that goes into drain motor and installed individual leads to each spade. Reconnected everything and ran diagnostic cycle, unit now cycles and drains properly. Unit checks ok. Had office run cc for $274.99 and emailed receipt"