We serviced a
KITCHEN AID OVEN
Model KFEG500EBS3
Near Simpsonville, SC 29681
Matt
Job Details: 02/17/2025
Installed new bake element and flour. Tested operation and found that when bake element shorted it damaged the control. Will order control.; ordrng 1 C1jobcode (C1 job code) and 1 W11088877 (Control)
We serviced a
IKEA DISHWASHER
Model IUD8555DX0
Near Greenville, SC 29601
Matt
Job Details: 02/17/2025
"Customer started unit doesn't rain and last time it ran for 8 hours and did not stop. Put unit in diagnostics and checked for error codes. Found error 9-2,( diverter drive circuit control failure) Control needs replaced to correct this issue. Blue book estimate is $605.00 Customer is checking options. If customer calls back in less than 30 days balance will be $455.00"
We serviced a
WHIRLPOOL OVEN
Model RBD275PDB8
Near Greenville, SC 29615
Matt
Job Details: 02/17/2025
Found oven giving temperature sensor over temperature error. Tested both oven temperature sensors at the control. Both sensors through the harness read 1076 ohms this I a perfect reading indicating problem is in the control. Most likely a stuck relay. Control is no longer available. Advised customer unit is not repairable.
We serviced a
KITCHEN AID COOKTOP
Model KCGD506GSS00
Near Greenville, SC 29607
Nathan
Job Details: 02/17/2025
Cleaned all igniters and burner caps that touch metal surfaces. Everything is working good now. Let homeowner know when fan gets hooked up that high speed has the potential to pull the burner flame away from the igniters which may cause spark module to not sense the flame and continually click. If problem persists with burners clean we may have to order the spark re-ignition module. Right now everythings performing as designed.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPA00
Near Greer, SC 29651
Chris
Job Details: 02/17/2025
Unit has faulty valve. Gave customer a bluebook estimate for repair at $684.75.installed valve. Unit check is ok . No leaks ; used 1 W10897719 (Valve) from stock
We serviced a
MAYTAG DRYER
Model MED5620TQ0
Near Taylors, SC 29687
Chris
Job Details: 02/17/2025
Installed switch. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Asheville, NC 28805
Brian
Job Details: 02/17/2025
"Found user interface not responding. Checked and found loose connection at terminal box. Corrected and tested again. Found unit completing with no error codes. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Greenville, SC 29607
Nathan
Job Details: 02/17/2025
Replaced freezer and refrigerator brackets that were causing doors to not shut completely causing frost. Had to remove both top doors and hinges to get to middle mullion separator to get out middle door slides. Everything is working as designed now.
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS5
Near Greenville, SC 29605
Nathan
Job Details: 02/17/2025
Replaced burner switch harness and tested operation. Finally we received a good switch harness and it works. Office will send receipt after running card. Everything is performing as designed again.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Spartanburg, SC 29306
Sam
Job Details: 02/17/2025
Found unit not heating properly and cooking food thoroughly enough. Found when units gets up to temperature immediately cuts off and cycles down lower than 60 degrees under the temperature that was set for. Went into diagnostics and checked for error codes. No error codes found. Calibrated/off set temperature by 15 degrees hotter for unit. Cycled units for 500 in broil. Unit now fluctuating between 480 and 518 unit now heating within a normal range and fluctuating accordingly. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Weaverville, NC 28787
Kari
Job Details: 02/17/2025
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Need control for complete repair.; ordrng 1 W11608056 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Greenville, SC 29607
Nathan
Job Details: 02/17/2025
Replacing ice maker parts for ice maker not dispensing ice through chute and replacing refrigerator compartment thermistor for freezing products in refrigerator section. Ice maker is dispensing through dispenser now. Everything should be performing as designed.
We serviced a
KITCHEN AID RANGE
Model KFEG500ESS7
Near Weaverville, NC 28787
Kari
Job Details: 02/17/2025
"Took quick pics, found unit RF burner would stay on high no matter what and was burning stuff. Installed new switch and now element cycles correctly on low. Customer also had concerns about the baking temp in convection bake. So I started a cycle, took temps with thermo coupler and found unit preheated in 13 minutes and had a baking average of 343 degrees. I calibrated oven up 10 degrees. Unit checks ok. ; used 1 W10857622 (Switch) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Weaverville, NC 28787
Kari
Job Details: 02/17/2025
Installed parts. Ran diagnostic cycle and started normal cycle. Unit checks ok
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Mars Hill, NC 28754
Kari
Job Details: 02/17/2025
"Took quick pics, found units gasket ripped and magnet is falling out. Installed new gasket and pulled with steamer and heat gun until unit is sealing properly. Sealed cabinet to liner with rtv. Unit checks ok; used 1 WP482338 (RTV) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fountain Inn, SC 29644
Jerry D.
Job Details: 02/17/2025
"Both fresh door seals are torn, cap broken, ordering, j13qq; ordrng 1 W11220375 (Cap) and 2 W10917313 (Gasket fresh)s"
We serviced a
MAYTAG WASHER
Model WTW8127LC1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 02/17/2025
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mars Hill, NC 28754
Kari
Job Details: 02/17/2025
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Need control for complete repair.; ordrng 1 W11603810 (Control) and 1 Q16 (Job code)"
We serviced a
JENN-AIR RANGE
Model JDS1750ML2
Near Pelzer, SC 29669
Jerry D.
Job Details: 02/17/2025
"Found during preheat set on 350 unit got to 315 and froze and never moved even as unit stopped heating, then set on 400 and unit froze at 365, customer very upset, ordering, j13; ordrng 1 W11647015 (Cntrl) and 1 W11679227 (Console) and 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Royal Pines, NC 28704
Brian
Job Details: 02/17/2025
"Found unit unplugged when I arrived. Plugged unit in and found buttons not responding. Was able to enter diagnostic and Found f6e1 (communication error). Contacted tech support. We found good airflow but inspected vent line and found it venting into the attic, possibly causing moisture to accumulate in unit and closet, damaging controls. Informed customer that unit needs to be vented to the outside. Customer understands and will resolve vent issues. Console (W11583883)and control (w11733951) needed. Sr number (7740532045); ordrng 1 W11583883 (Console) and 1 w11733951 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Easley, SC 29642
Larry M.
Job Details: 02/17/2025
Wrong part received ; ordrng 1 W11613574 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM
Near Easley, SC 29642
Larry M.
Job Details: 02/17/2025
"Installed main control, icebox, and lights. Unit still had lights out. ; ordrng 1 W10843055 (Control) and 1 W10830288 (Les control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Easley, SC 29640
Larry M.
Job Details: 02/17/2025
Installed main control. Ran test cycle. Heater would not power on. Found mice droppings underneath unit. Informed customer that there may be damage to harness due to mice. Could need harness ; ordrng 1 W11697034 (Harness) and 1 N14jobcode (N14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near Pendleton, SC 29670
Frank
Job Details: 02/17/2025
"Found drain clogged and frozen over, steamed out drain, tracks in floor existing. Poured water through, still clogged found caplike thing in drain. Came out when I snaked through drain. Draining ok now"
We serviced a
KITCHENAID VENT HOOD
Model KVUB600DSS5
Near Piedmont, SC 29673
Jerry D.
Job Details: 02/17/2025
"Found unit is not vented outside properly, advised customer"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS00
Near Pendleton, SC 29670
Frank
Job Details: 02/17/2025
"Replaced valve, not leaking tested working ok.. paying remaining balance $278.25"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Seneca, SC 29672
Frank
Job Details: 02/17/2025
"Took apart, cleaned components, put back together.. tested working filling cycling and draining ok... Paid 260.00 CK 7646"
We serviced a
WHIRLPOOL M/W OTR
Model WMMF7330RZ00
Near Seneca, SC 29678
Frank
Job Details: 02/17/2025
"Replaced board set time and date, tested working heating ok.."
We serviced a
KITCHEN AID OVEN
Model KOED530PSS00
Near Pendleton, SC 29670
Frank
Job Details: 02/17/2025
F1e1. F2e1 error ordering console and boards to be replaced; ordrng 1 W11666473 (Console) and 1 W11448962 (Control) and 1 W11598200 (Control) and 1 Jobcodel14 (Job code l14) and 1 Walldolly (Wall dolly)
We serviced a
KITCHEN AID MICROWAVE
Model KOCE500ESS22
Near Greenville, SC 29601
Nathan
Job Details: 02/17/2025
Customer has been without a microwave for 4 months. He would like to get part overnighted if possible and scheduled as soon as possible. Parts diagram was confusing and had the board we needed in a bad area. ; ordrng 1 W11325786 (Microwave Appliance Manager) and 1 L14laborcode (L14 labor code) and 1 2manlaborjob (2 man labor job) and 1 Firstcall2men (First call 2 men) and 1 Overnightpartifpossible (Overnight part if possible)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mars Hill, NC 28754
Kari
Job Details: 02/17/2025
"Took quick pics, found unit pouring cold water into tub and tap is off at the house. Installed new valve and ran diagnostic cycle. Unit shuts water off properly now. Unit checks ok; used 1 W11210463 (Valve) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hot Springs, NC 28743
Kari
Job Details: 02/17/2025
"Took quick pics, found unit showing no codes, found when basket is full and unit is agitating the basket is rubbing on the floor and it has worn the belt down on one side and there are shavings in the shield. Installed new belt and raised feet. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pacolet, SC 29372
Sam
Job Details: 02/17/2025
Found unit not making ice. Found units ice maker seized from ice lodged in wrong position. Removed lodged ice. Cycled ice maker motor and harvested. Ice maker harvested normally. Cycled fill tube heater. Heater coming on. Ice box fan and thermistor check ok. Filled ice maker with test 45 in diagnostics. All components operating. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Jonesville, SC 29353
Sam
Job Details: 02/17/2025
Found unit not washing dishes. Found unit with f4e3 error code. Checked connection at pump and motor. Connection checks secure. Will order pump and motor for repair.; ordrng 1 W11613570 (Pump and motor) and 1 J13 (J13)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Jonesville, SC 29353
Sam
Job Details: 02/17/2025
Found unit not washing clothes. Found unit not agitating when in cycle. Found units Splutch stuck not wanting to move removed drive and belt. Found teeth of splutch in incorrect position and part of Splutch not catching with itself to shift up and down. Adjusted and re installed Splutch into correct position. Unit now agitating properly. Went through normal cycle perfectly. All functions pass.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Duncan, SC 29334
Chris
Job Details: 02/17/2025
Unit has bad filter causing reduced water flow. Recirculation pump works drain pump works and ice forming on the plate. Unit Check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Campobello, SC 29322
Chris
Job Details: 02/17/2025
"Installed new parts. Unit has excessive build up or borax,oxy and powder detergent. Advised customer on usage. Unit check is ok. Ran quick wash cycle. No leaks . New authorization is w1dfln0nl1.5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Union, SC 29379
Sam
Job Details: 02/17/2025
Found unit not making enough ice. Also found unit dispensing water very slowly possibly cause of ice maker not getting enough water for ice. Replaced filter. Units water still slow. Unit will need new filter housing. Will order for repair.; ordrng 1 W11162042 (Housing) and 1 J13 (J13)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pauline, SC 29374
Sam
Job Details: 02/17/2025
Found unit with multiple issues. Found that units harness came loose and split at capacitor connection causing intermittent connection to capacitor to run motor. Found unit making screeching grinding noise from either gearcase or Splutch. Customer stated unit will not fill on some cycles. Unit possibly has control problem not wanting to fill with water. Will order many parts for repair and return with parts at future date.; ordrng 1 W11454741 (Gearcase) and 1 W11603810 (Control) and 1 W11652038 (Harness) and 1 W10721967 (Splutch) and 1 W11428524 (Capacitor) and 1 S17 (S17)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Roebuck, SC 29376
Sam
Job Details: 02/17/2025
Units lid will not lock. Unit trying to lock every time but not completely locking. Unit needs new lid lock. Will order lid lock and return for repair.; ordrng 1 W11670519 (Latch) and 1 J13 (J13)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Roebuck, SC 29376
Sam
Job Details: 02/17/2025
Found that when customer opens door at the end of the cycle to remove dishes from bottom rack unit drips from vent in front of door. Called techline techline said this is known issue on other models but not this one. Stated customer needs to use rinse aid it is a must for this machine. Informed customer to use rinse aid for the next couple of loads and see if that resolves issue. If issue persists to give us a call back. SR#7740963450
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC0
Near Hendersonville, NC 28791
Brian
Job Details: 02/17/2025
Found f2e1 (stuck button). Tested unit in normal sensing cycle and found unit shutting off after a few minutes. Tested unit in diagnostic cycle and found unit starting and then shutting off after a few seconds without going through cycle. Unable to test sensors. Installed new moisture sensor wire harness (WPW10298258) and tested again. Found unit going through test cycle normally. Tried again and found it shutting off again and not going through cycle. Vent line is clear. Issue sometimes happens and sometimes doesnt. Control (W11413571) User interface (W11419056) and Thermistor (WP8577274) needed. ; ordrng 1 WP8577274 (Thermistor) and 1 W11419056 (User interface) and 1 W11413571 (Control) and 1 L14 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS03
Near Hendersonville, NC 28739
Brian
Job Details: 02/17/2025
"Installed new ice maker and control kit. Tested and found all operations ok at this time,with no leaks detected."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Greenville, SC 29609
Nathan
Job Details: 02/14/2025
Replaced wiring harness and ACU. Wiring harness had some corrosion. After replacing wiring harness I put die electric grease behind connection of thermistor to keep moisture out of connection. Replaced control for not initiating defrost long enough and as a precaution. Everythings performing as designed now.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greenville, SC 29617
Nathan
Job Details: 02/14/2025
When I arrived I noticed that I previously put the pressure hose clip too close to pressure hose inlet causing hose to kink and ultimately think the washer had water in it. Put pressure hose clip up higher so it wouldnt kink and calibrated washer. Everythings performing as designed. ; ordrng 1 Authorization#W1DDS61WL1TripandDiagONLY (Authorization # W1DDS61WL1 Trip and Diag ONLY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Boiling Springs, SC 29316
Sam
Job Details: 02/14/2025
Found unit not cooling. Customer stated that ice maker quit making ice at first and then has felt like refrigerator has slowly gotten worse and worse. Compressor working. Evaporator fan and condenser fan working. Checked frost pattern found that bottom 2 or 3 tubes of evaporator have thick frost over them rest of evaporator has no frost pattern at all. Called MA. Ma stated it sounds like a restriction in the line and will most likely need to be blown out and recharged. Will order parts for repair.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Dye drier) and 1 WP2188823 (Evaporator) and 1 X20 (X20) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Greer, SC 29651
Chris
Job Details: 02/14/2025
Unit has bug infestation. Infestation is cause of failure. Called third party team and spoke with April. Warranty void. Repair Not covered under warranty. File number for call is 7740951108
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Fountain Inn, SC 29644
Matt
Job Details: 02/14/2025
Found door separating. Replaced outer door. Checks o.k
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS04
Near Greer, SC 29650
Chris
Job Details: 02/14/2025
"Customer states dispenser will quit working and will randomly start warring after walking away , customer noticed 5th door control not working at times. Customer states lights are sluggish and unit is too cold in fresh food .No visible damage or water damage to 5th door . Unplugged 5th door. Temps range between 40 and 38 in fresh food . Freezer is at 3 degrees and makes ice, unit has no faults in test 55 and all diagnostics steps check ok . No liquids freezing . Customer also states unit will make a knocking noise at times. Replicated knock in test 4. Unplugged 5th door control . Unit fills in test 45 indicating temperature isnt dripping to low and freezing water line.After power cycling unit door open icon appears on ui with all doors closed . Lights are off and dispenser hums . Called tech line and spoke with Kurt. Kurt advised me to power cycle again . Kurt advised to leave 5th door unplugged . Unit check is ok as of now . File number for call is 7740459832"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESSO
Near Taylors, SC 29687
Chris
Job Details: 02/14/2025
Installed new part. Unit check is ok . No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Lyman, SC 29365
Chris
Job Details: 02/14/2025
New door is damaged. Ordeing for repair ; ordrng 1 LW11037733 (Door)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC500ESS01
Near Greenville, SC 29615
Nathan
Job Details: 02/14/2025
Replaced all led lights except the rectangular lights that were working. Siliconed left side refrigerator led and left side freezer led and put di-electric grease on back of all led connectors. Everythings performing as designed.
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Greenville, SC 29605
Nathan
Job Details: 02/14/2025
"Replaced all roller washers,two roller shafts,belt,belt pulley,inlet thermistor,and high cut out. Tested and everythings much quieter than before."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Duncan, SC 29334
Matt
Job Details: 02/14/2025
Helped RC on this.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Greenville, SC 29615
Nathan
Job Details: 02/14/2025
"F8E6 flow meter failed,F8E1 inlet water,no water tap closed. Called tech line and checked wiring and mechanical portion of flow valve and they said that we have to replace the control board. When leaving homeowner stopped me saying that it already errored out and showed f8E1 error. Now also ordering flow meter, and fill valve to bring out with me. ; ordrng 1 W11629911 (ACU) and 1 U18laborcode (U18 labor code) and 1 W11434044 (Fill valve) and 1 W11535094 (Inlet water/flow meter assembly)"
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ES0
Near Greenville, SC 29611
Larry M.
Job Details: 02/14/2025
Found bearings failing. Quoted customer $350.25. Customer approved ; ordrng 1 131863007 (Idler control) and 1 Dryerrepairkit (Dryer repair kit) and 1 N14jobcode (N14 job code)
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Belton, SC 29627
Jerry D.
Job Details: 02/14/2025
"Found unit Stuck on drain! Found f0e9 code , not on tech sheet, reset unit , cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Pelzer, SC 29669
Jerry D.
Job Details: 02/14/2025
Installed listed parts cycled unit through test and advised customer to call electrician
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, SC 29680
Jerry D.
Job Details: 02/14/2025
"Found metal top rubbing against cabinet, leveled unit and lubed suspension, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Boiling Springs, SC 29316
Sam
Job Details: 02/14/2025
Installed handle and trim to unit. Opened and closed door multiple times. Handle staying secure. Door staying tight and functioning like normal. Unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM
Near Walhalla, SC 29691
Frank
Job Details: 02/14/2025
No answer left message tagged door. Arrived at 1135am left 1150 am; snapped 1 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Seneca, SC 29678
Frank
Job Details: 02/14/2025
"Found ice clumping in ice maker. Heated lubed door seal for freezer checked ice door was closing properly,looks like warm air is getting in. if problem persists order WPW10558423 container and W11678832 ice door."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF536RPS00
Near Starr, SC 29684
Frank
Job Details: 02/14/2025
Replaced controls. Cycled imk filled. Working ok
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Boiling Springs, SC 29316
Sam
Job Details: 02/14/2025
Installed handle and door straps/trim to unit. Opened and closed door multiple times. Handle staying secure. Door staying tight and functional. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Black Mountain, NC 28711
Kari
Job Details: 02/14/2025
Had to chisel off spanner nut Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Black Mountain, NC 28711
Kari
Job Details: 02/14/2025
"Took quick pics, found unit damper very loud and getting stuck when opening or closing. Need damper for repair rescheduling for 2/21 AM ; ordrng 1 WPW10479155 (Damper) and 1 J13 (Jobcode)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Spartanburg, SC 29307
Sam
Job Details: 02/14/2025
Found unit making knocking tapping noise in agitation/spin assumed slider was making noise. Replaced slider. Unit still making same noise. Unit will need new gearcase for repair. Will order parts.; ordrng 1 W10754448 (Clutch) and 1 W11393685 (Gearcase) and 1 L14 (L14)
We serviced a
WHIRLPOOL COOKTOP
Model MET8820DS01
Near Spartanburg, SC 29303
Sam
Job Details: 02/14/2025
Found units front right burner not operating fully only half heat. Checked burner found one side of burner burned out. Unit will need new burner. Burner part covered under 10 year part warranty. Gave customer estimate for repair of 215.00 customer approved of repair. Installed new burner. Cycled units burner. Burner now working at full capacity. All functions pass. Collected estimate of 215.00. Job complete.
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Spartanburg, SC 29301
Sam
Job Details: 02/14/2025
Installed control and dryer repair kit. Noise lessened but is not perfect. Informed customer unit will have noises and slight vibration which is normal but if she has trouble with loud rattling again to give us a call. All functions pass.
We serviced a
AMANA DISHWASHER
Model ADB1400AMW1
Near Spartanburg, SC 29306
Sam
Job Details: 02/14/2025
Unit not washing dishes. Pump not operating. Checked connections connections secure. Unit has f4e3 error code for pump in diagnostics. Will order new pump and motor for repair.; ordrng 1 W11613570 (Pump and motor) and 1 J13 (J13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ
Near Easley, SC 29642
Larry M.
Job Details: 02/14/2025
Found freezer section frozen. Found open in heater circuit. ; ordrng 1 W11679642 (Harness) and 1 W11650661 (Heater) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Easley, SC 29642
Larry M.
Job Details: 02/14/2025
Leveled unit. All functions pass
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Easley, SC 29640
Larry M.
Job Details: 02/14/2025
Found drain pump running continuously. Will need main control ; ordrng 1 W11608056 (Main control) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Easley, SC 29640
Larry M.
Job Details: 02/14/2025
Found dispenser getting stuck. Found bottom seal leaking. ; ordrng 1 W11412300 (Dispenser) and 1 W11664713 (Seal) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL RANGE
Model WFES7530RZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details: 02/14/2025
Found temp still set on high. Will need main control ; ordrng 1 W11730261 (Control) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fountain Inn, SC 29644
Carl
Job Details: 02/14/2025
Found wash motor receiving voltage installed new sump cycled unit to ck operation unit ck ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near Simpsonville, SC 29681
Carl
Job Details: 02/14/2025
Found acu communication error and bad stater n15; ordrng 1 W11687817 (Acu) and 1 W10915701 (Rotor) and 1 W10915700 (Stater) and 1 N15 (Labor)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Greenville, SC 29605
Carl
Job Details: 02/14/2025
Found drain pump wires not connected reinstalled cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Tryon, NC 28782
Brian
Job Details: 02/14/2025
"Installed 4 new shocks. Checked drain pump filter and found it clear. Tested unit and found unit draining properly and all other functions ok with no leaks detected. At this time, all operations ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 02/14/2025
"Ordering Cntrl, j13; ordrng 1 W11683481 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Piedmont, SC 29673
Jerry D.
Job Details: 02/14/2025
"Valves cracked, ordering, j13; ordrng 1 Wpw10341320 (Valve) and 1 W11512399 (Valve)"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Simpsonville, SC 29680
Carl
Job Details: 02/14/2025
Found vent trim not installed properly not allowing door to close reinstalled trim now the door closes properly unit ckok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PW0
Near Fletcher, NC 28732
Brian
Job Details: 02/14/2025
Found no saved error codes. Tested unit and found cold water eating unit slowly and also found stuck key error code appearing after test cycle. Control (W11627517) valve (W11627513) control (W11627516); ordrng 1 W11627517 (Control) and 1 W11627513 (Valve) and 1 L14 (Job code) and 1 W11627516 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Canton, NC 28716
Brian
Job Details: 02/14/2025
Installed new front rollers and left and right freezer drawer rails. Tested and found door now sealing properly. All operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greenville, SC 29615
Carl
Job Details: 02/14/2025
Ran diagnostics found f1e2 motor control j13 ; ordrng 1 W11607637 (Acu) and 1 J13 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29615
Carl
Job Details: 02/14/2025
Ran diagnostics foul pressure switch out range j13; ordrng 1 W11603810 (Acu) and 1 J13 (Labor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Asheville, NC 28805
Brian
Job Details: 02/14/2025
Installed new separator. Tested and found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Asheville, NC 28805
Brian
Job Details: 02/14/2025
"Found lid on left hinge damaged, when I arrived. Found F5e3 (lid will not unlock) F5e2 (lid will not lock) F2e1 (stuck button) error codes. Attempted to lock lid and unit would not unless holding door just right. Tested unit in diagnostic. All other functions are ok at this time. New lid (W11130236) needed. Quoted customer 716.02 to complete repairs. Customer wished to proceed with repairs. Collected total. ; ordrng 1 W11130236 (Lid) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Greenville, SC 29617
Carl
Job Details: 02/14/2025
Found thermal fuse open ck vent clear installed new thermal cycled unit ck ok; used 1 We3392519 (Thermal fuse) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC36QMS01
Near Simpsonville, SC 29681
Carl
Job Details: 02/12/2025
Order part for Job. will collect on return; ordrng 1 2302986 (Baffle)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Salem, SC 29676
Frank
Job Details: 02/12/2025
Found oven door not closing right.. ordering oven door. ; ordrng 1 Jobcodej13 (Job code j13) and 1 W11346915 (Door assembly)
We serviced a
KITCHEN AID MICROWAVE
Model KOEC527PSS00
Near Simpsonville, SC 29681
Matt
Job Details: 02/12/2025
Helped CE on this. CE waiting to hear back from manufacturer of next steps.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greer, SC 29650
Chris
Job Details: 02/12/2025
Unit has pressure sensor fault . Ordering for repair ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Greer, SC 29650
Chris
Job Details: 02/12/2025
Unit has f6 over temp fault stored . Live temperature in upper and power cavitys in diagnostics jump up and down with unit at idle indicating control not reading probes. Will order ; ordrng 1 2man and 1 Walldolly and 1 Q16 and 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W11086141 (Console) and 2 W10859573 (Probe)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, SC 29651
Chris
Job Details: 02/12/2025
Unit has noisy damper. Ordeing for repair ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greer, SC 29651
Chris
Job Details: 02/12/2025
Unit has shorted imk . Ordeing for repair ; ordrng 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenville, SC 29605
Larry M.
Job Details: 02/12/2025
Removed rear panel. Found compressor making bearing noise. Will need compressor ; ordrng 1 X20jobcode (X20 job code) and 1 Sealedsystemtech (Sealed system tech) and 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Fountain Inn, SC 29644
Carl
Job Details: 02/12/2025
Installed new pads and auger motor cycled dispenser several times to ck operation unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Pelzer, SC 29669
Frank
Job Details: 02/12/2025
"Found wire harness broke at drain pump, repaired tested working ok.. if happens again pre workout id harness W11643701"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Liberty, SC 29657
Frank
Job Details: 02/12/2025
Needed to fix and turn wash suspension plate underneath. Tested with towels not off balance now.