We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Maggie Valley, North Carolina 28751
Kari
Job Details:
01/06/2026
"Took quick pics, found two of the bushings broken on suspension. Installed new suspension. Unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
01/06/2026
Found screw that holds the motor lose removed cleaned and applied locative on threads reinstalled screw ran diagnostics and a test cycle unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Taylors, South Carolina 29687
Matt
Job Details:
01/06/2026
Helped RC on this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Greer, South Carolina 29651
Matt
Job Details:
01/06/2026
Found unit not running at all. System has no refrigerant in it. Replaced compressor and evaporator. Pressure treated with nitrogen. Unit held pressure for 30 minutes with no drop. Pulled a long vacuum. Replaced main control and then charged unit with 1.76 oz r600a.Authorization.W849EFNL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Salem, South Carolina 29676
Frank
Job Details:
01/06/2026
"Replaced controls, imk cycling and filling.. should get ice now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF536RPS00
Near Seneca, South Carolina 29672
Frank
Job Details:
01/06/2026
"Found waterline rubbing up against condenser fan. Waterline ok, tied away from fan, unit operating as designed"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS05
Near Seneca, South Carolina 29678
Frank
Job Details:
01/06/2026
"Tested element, testing ok getting 240v ok.. sensor measures 1080ohms room temp.. Calibrated,set tempup 10 degrees holding high temps ok. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ2
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
01/06/2026
"While uninstalling old pump found it was leaking also, took pictures, installed New pump and sump assembly. Cycled unit through test., No leaks found unit checks OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Travelers Rest, South Carolina 29690
Nathan
Job Details:
01/06/2026
"Needs thermistor,fan thats squealing in refrigerator compartment, and ice maker. Fiche will schedule return visit when parts arrive. ; ordrng 1 W11504913 (Evaporator fan) and 1 W11724692 (Thermistor) and 1 W10873791 (Ice maker) and 1 U18laborcode (U18 labor code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS04
Near Greenville, South Carolina 29609
Nathan
Job Details:
01/06/2026
Called tech line and they told me to replace top power supply board case number 22108635 (Austin). Need approval from warranty company before ordering. If approved office will schedule return visit when part arrives. ; ordrng 1 WPW10624574 (Power supply board (not ACU)) and 1 L14laborcode (L14 labor code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Greenville, South Carolina 29601
Nathan
Job Details:
01/06/2026
Refrigerator stopped cooling for awhile and came back to life a few days later. Temperatures are correct. Needs right side refrigerator gasket and main control. Office will schedule return visit after parts get in. ; ordrng 1 W10638484 (RC gasket) and 1 W10843055 (ACU) and 1 W10848301 (Stealth u.i.) and 1 L14laborcode (L14 labor code)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Greenville, South Carolina 29601
Nathan
Job Details:
01/06/2026
Nate file number 22111822 says to check thermistor and if ok replace control. Removed evaporator cover in freezer and found ice ball on evaporator. Need to order sealed system covered under parts and labor warranty. Office will schedule return visit when parts arrive. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Thank you!; ordrng 1 W10832994 (Compressor) and 1 W10545670 (3 way valve) and 1 W10915406 (Evaporator) and 1 W11553229 (RC evaporator) and 1 2men(upstairsplusbuiltinprefersupervisor) (2 men (upstairs plus built in prefer supervisor)) and 1 AlldayX20laborcode(canpickupmorecallsifdoneearlier) (All day X20 labor code (can pick up more calls if done earlier)) and 1 72monthP&Lwarrantyonsealedsystem (72 month P&L warranty on sealed system)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/06/2026
Customer has a vent issue advised to have it looked at unit ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/06/2026
Ran diagnostics found compressor locked up x20. Long job; ordrng 1 W11727250 (Compressor) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598434 (Evap) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL07
Near Fountain Inn, South Carolina 29644
Matt
Job Details:
01/06/2026
Found mullion to low and not catching. Adjusted mullion. Will order new gaskets.; ordrng 1 L14jobcode (L14 job code) and 2 W10830046 (Gaskets)s
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ4
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/06/2026
Ran diagnostics found 240 @term block cycled unit to 350? found not voltage to the element bad relay installed new acu cycled unit ck ok
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS05
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/06/2026
Found convection fan noisy and temp probe ran diagnostics out of range n15; ordrng 1 W10860984 (Convection fan) and 1 W10859573 (Temp prob) and 1 Walldolly (Tool)
We serviced a
KITCHENAID DISHWASHER
Model KDTS324SPS0
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/06/2026
Found door damaged Installed new door unit ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greenville, South Carolina 29615
Carl
Job Details:
01/06/2026
Stalled new acu latch and strike ran diagnostics and a test cycle to check operation found bad harness; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ3 NO
Near Fair Play, South Carolina 29643
Frank
Job Details:
01/06/2026
Found lid not locking. Cycle will go through without locking lid or spinning. Need to replace control and lid lock; ordrng 1 WPW10482836 (Lid lock) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS01
Near Fair Play, South Carolina 29643
Frank
Job Details:
01/06/2026
Tested all functions passing in diagnostic mode.. scrubbed cooling plate and heater grid.. ice starting to form on plate. Pd tc 150
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3130RZ00
Near Waynesville, North Carolina 28786
Kari
Job Details:
01/06/2026
Installed parts unit checks ok
We serviced a
KITCHENAID OVEN/MW COMBO
Model KOEC530PSS01
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
01/06/2026
Installed listed prts cycled Unit through test all functions check OK
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
01/06/2026
"Can hear 2 noises from dryer motor clicking and drum out of round thumping, ordering, j13; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Greer, South Carolina 29650
Chris
Job Details:
01/06/2026
Found clogged drain and loose imk. Completed work. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, South Carolina 29651
Chris
Job Details:
01/06/2026
Customer states unit is defective and customer service told customer unit must go through a replacement process. Door doesnt close all the way or correctly . When unit is uninstalled door closes correctly. Unit is level. When unit is pushed into cabinet unit is in a bind and door doesnt close correctly .screws arent able to be tightened done and door hits screw heads. Called tech line and spoke with Nate .unit works as designed. Customer needs to address install. Unit does close better now and passes automatic diagnostic test without kicking door open. File number for call is 22112806
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Spartanburg, South Carolina 29306
Sam
Job Details:
01/06/2026
"Found unit not agitating. Checked unit found cam kit stripped and actuator not shifting cam kit. Replaced cam kit and actuator from truck stock. Cycled unit. Now shifting properly. Unit agitating again. All functions pass.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Roebuck, South Carolina 29376
Sam
Job Details:
01/06/2026
Found unit draining constantly. Checked codes. Found f3e1. Pressure hose checks ok. Unit has faulty board. Replaced board per special project S153EB. Cycled unit through calibration and diagnostic test cycle. Unit no longer draining constantly. Both cycles performed perfectly. All functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMMF7330RZ00
Near Moore, South Carolina 29369
Sam
Job Details:
01/06/2026
"Customer stated unit has hood vent error f7e9 and unit is sparking inside cavity when in use. Called techline. Techline stated hood vent error is most likely from hood vent motor that opens hood vent and recommends changing motor. As for the sparking, techline stated that the sparking was because customer had rack inside of microwave with nothing or something not heavy enough to keep rack from moving causing arcing to back wall. Techline stated unit is heating and advised customer to remove rack from microwave if not use when cooking. Explained to customer what techline said. Customer very unhappy and wants unit replaced. Provided customer with customer service number and both case numbers.Techline Case number: 22117815Safety case number: 22058450; ordrng 1 W11662713 (Hood vent motor) and 1 L14 (L14) and 1 2man (2 man) and 1 W11707190 (Rack) and 1 Blackpaint (Black paint) and 1 JPreadattentionnote (JP read attention note)"
We serviced a
JENN AIR COOKTOP
Model JGD3430GS00
Near Greenville, South Carolina 29611
Nathan
Job Details:
01/06/2026
Needs spark module for burners not lighting consistently. Need approval from warranty company before ordering parts. Office will schedule return visit when parts arrive. ; ordrng 1 Needapprovalbeforeordering (Need approval before ordering) and 1 L14laborcode (L14 labor code) and 1 WPW10475147 (Spark module) and 1 WPW10475147 (Spark module) and 1 IfapprovedgiveparttoNathantotryandsneakintoschedulebutstillschedule (If approved give part to Nathan to try and sneak into schedule but still schedule)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greer, South Carolina 29650
Nathan
Job Details:
01/06/2026
Calibrated washer and checked leveling and both were good. Found wire connection going to rinse option switch that needed to be pushed in. Tested and gave instructions on washer usage in case installing company didnt. Everythings performing as designed again.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Waynesville, North Carolina 28786
Brian
Job Details:
01/06/2026
Tech was assigned as a helper;
We serviced a
MAYTAG DRYER
Model MGD7205RR0
Near Mills River, North Carolina 28759
Brian
Job Details:
01/06/2026
Lp gas. Tested and found unit not heating. Checked all thermostat and found them ok. Inspected glow bar and found it broken. 2 igniter (686590) needed. ; ordrng 2 686590 (Igniter)s and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Canton, North Carolina 28716
Kari
Job Details:
01/06/2026
"Took quick pics, found unit frost pattern is good but its freezing things in the ff section. Found the bottom shelf is 30 degrees and orange juice on top shelf is frozen solid. Installed new thermistor and will need control for complete repair. ; ordrng 1 Needcontrol (Said I had it last time but I didnt.) and 1 L14 (Job code), used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ3
Near Mauldin, South Carolina 29662
Jerry D.
Job Details:
01/06/2026
"On broil temp erratic, went to 500 then down to 460 then up to 510 then down to 421, touchpad flickering also, volts and polarity good ordering , j13; ordrng 1 W10586204 (Sensor) and 1 W11546962 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model MVW72328W0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
01/06/2026
"Customers, water hot and cold is coming in very slow. Remove screens very dirty , , cleaned out screens reinstalled customers water still coming in slow checked cust house pressure 38 psi customer is calling a well mechanic., Cc. 150.00"
We serviced a
MAYTAG RANGE
Model MFES8030RZ0
Near Clyde, North Carolina 28721
Kari
Job Details:
01/06/2026
"Took quick pics, found unit not baking correctly. Customer had started a bake cycle at 350 and it beeped that it was ready and the oven wasnt got. Pulled unit out and checked loads, when I first checked bake element resistance it bounced through Mohms and then it finally showed 23ohms. I also didnt realize this oven has two controls. Need bake element and other control for repair. ; ordrng 1 Q16 (Job code) and 1 WP9755770 (Element) and 1 W11763588 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Candler, North Carolina 28715
Kari
Job Details:
01/06/2026
"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Installed parts unit checks ok ; used 1 W11170317 (Control) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Greer, South Carolina 29651
Chris
Job Details:
01/06/2026
Installed new parts. Unit check is ok. No leaks
We serviced a
KITCHEN AID DOUBLE WALL OVEN
Model KODE500ESS05
Near Hendersonville, North Carolina 28791
Brian
Job Details:
01/06/2026
"Installed lower oven thermostat. Preheated both ovens and all other functions. At this time, all operations ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Fairview, North Carolina 28730
Brian
Job Details:
01/06/2026
"Found f7e1 (wash motor failure). Tested unit in diagnostic and found unit filing but wash motor not coming on. Wash motor is getting proper voltage. New pump and motor (W11416363) needed. ; ordrng 1 W11416363 (Pump,and motor) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Simpsonville, South Carolina 29680
Matt
Job Details:
01/06/2026
"Found washer off and full of water. Unplugged washer for a minute. Powered back on and all the water drained out. Put unit in diagnostics and found error F1e1, f0e5,f2e3,f9e1,f8e6,( main control failure,off balance load,HMI communication issue,drain system error,water hazzard.) Pressure house is clear, drain pump runs and drains, lid lock works. Advised customer at a minimum the controls need replaced. Blue book estimate to replace controls is $663. Customer does not want repaired."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Pendleton, South Carolina 29670
Frank
Job Details:
01/05/2026
Imk intermittently not making ice..Replaced imk cycled and filled ok
We serviced a
WHIRLPOOL WASHER
Model WGD4815EW4
Near Taylors, South Carolina 29687
Carl
Job Details:
01/05/2026
"Found drum rollers worn installed repair kit cycled unit drum out of round and a small split in drum j13; ordrng 1 W10899578 (Drum), used 1 4392067 (Repair kit) from stock"
We serviced a
KITCHEN AID OVEN
Model KOCE500ESS20
Near Greenville, South Carolina 29615
Carl
Job Details:
01/05/2026
"Installed new blower ,oven control and temp probe ran diagnostics and cycled unit to ck operation unit ck ok"
We serviced a
MAYTAG DRYER
Model MED6205RW0
Near Simpsonville, South Carolina 29681
Carl
Job Details:
01/05/2026
Installed new motor ran diagnostics and a test cycle unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Simpsonville, South Carolina 29680
Carl
Job Details:
01/05/2026
Found door closes wit 1 finger and is with in tolerances advised customer of issue unit ck o
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Simpsonville, South Carolina 29680
Carl
Job Details:
01/05/2026
Installed new grill and screws unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Anderson, South Carolina 29621
Frank
Job Details:
01/05/2026
"Replaced freezer door, all functions working as intended"
We serviced a
WHIRLPOOL MICROWAVE/HOOD
Model WMH31017HZ11
Near Asheville, North Carolina 28801
Kari
Job Details:
01/05/2026
Helped Brian with uninstall and reinstall WKGQETNL2
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF7330RZ01
Near Greer, South Carolina 29651
Chris
Job Details:
01/05/2026
Installed new parts . Unit check is ok . New authorization is w36hv7nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Lyman, South Carolina 29365
Chris
Job Details:
01/05/2026
Installed new valve for leaking dispenser. Unjt Check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
01/05/2026
Customer stated unit not filling with enough water and unit makes noise when in agitation almost like there is coins underneath. removed agitator found coins. Removed coins. Cycled unit through calibration. Unit cycled perfectly. Water pressure good. Advised customer to use heavy cycle for most amount of water when using a big load next time. Unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Fairview, North Carolina 28730
Brian
Job Details:
01/05/2026
"Found both fresh food doors slamming shut. The left in particular. Found unit level. Contacted tech support. Informed them of situation and repairs done. Sent them recording of doors slamming shut. They recommended leaning unit forward and seeing if that slows door down. Did this and send pictures and video of unit leaning forward and door still slamming shut. Tech support submitted unit to engineering for review, and will contact technician if they have any further suggestions, otherwise they will contact customer in 5-7 business days. Case number (22093611)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ11
Near Chesnee, South Carolina 29323
Sam
Job Details:
01/05/2026
Found unit will intermittently not click door switches and will not operate. Unit needs new interlocks. Replaced interlocks from pre ID. Cycled unit. Unit heating door switches operating every time. All functions pass.
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS1
Near Chesnee, South Carolina 29323
Sam
Job Details:
01/05/2026
Found units front left dual burner not cycling off and burning food. Burner has faulty switch. All other burners cycling properly. Unit needs new front left switch. Unit also making tapping noise at convection fan. Unit needs new convection fan. Gave customer estimate of 967.00. Customer approved of estimate. Collected half of estimate 483.50. Will collect other half on return when repair is done. Will order parts. ; ordrng 1 W10857622 (Switch) and 1 W11414552 (Convection fan) and 1 L14 (L14) and 1 Givecustomeracallonwhenpartswillarrive (Give customer a call on when parts will arrive)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS2
Near Chesnee, South Carolina 29323
Sam
Job Details:
01/05/2026
Found unit with f1e1 error code. Unit has faulty board. Replaced control board from pre ID. Cycled unit. Unit heats and no new error codes found. All functions pass.
We serviced a
MAYTAG OVEN
Model MER8700DS1
Near Chesnee, South Carolina 29323
Sam
Job Details:
01/05/2026
Found unit not heating. Found bake element with crack. Unit needs new element. Will order for repair.; ordrng 1 W10779716 (Element bake) and 1 J13 (J13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ14
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
01/05/2026
"Imk broken , leaking , ordering, j13; ordrng 1 W11633658 (Imk)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF7330RZ01
Near Greer, South Carolina 29651
Nathan
Job Details:
01/05/2026
Helping RC with microwave
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Taylors, South Carolina 29687
Nathan
Job Details:
01/05/2026
Tested operations and after preheating we tested temperatures vs control and oven was 80 degrees off. Removed back panel and tested bake element molex and it was bad. Removed side panel to check wiring to element and it was good. Everythings performing as designed again. This is a totally different issue than last visit. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Easley, South Carolina 29642
Frank
Job Details:
01/05/2026
"Found reley stuck open on control warped heater element. Needs control and heater element .. called safety, not repairing unit."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Easley, South Carolina 29640
Frank
Job Details:
01/05/2026
Found bugs infestation.. Replaced control calibrated tested working as intended ..
We serviced a
MAYTAG WASHER
Model MVW6230HC5
Near Easley, South Carolina 29640
Frank
Job Details:
01/05/2026
"No error codes present. When starting a load displays oob load balance message. Did factory reset and factory calibration, tested spin, spinning ok. Tried different cycles operating as intended"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVL01
Near Fletcher, North Carolina 28732
Brian
Job Details:
01/05/2026
Fond unit not cooling. All fans running. Compressor attempting to start. Used test start device and found same results and compressor very hot to touch. Also found drain tube has a hole in it. Sealed system repairs needed. Drain tube (W11512417) Compressor (W10139462) tube kit (876765) evaporator (WP2188823) dye drier (WPW10143759) r134a. ; ordrng 1 R134a (R134a) and 1 W10139462 (Compressor) and 1 876765 (Tube kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (Job code) and 1 W11512417 (Drain tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fletcher, North Carolina 28732
Brian
Job Details:
01/05/2026
"Drain pump,running when I arrived. Checked and found Found f3e1 (pressure system fault). Inspected pressure hose and found it ok. New control (W11607637) needed. Left unit unplugged. ; ordrng 1 W11607637 (Control) and 1 J13 (Job code)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Hendersonville, North Carolina 28739
Brian
Job Details:
01/05/2026
"Found no saved error codes. Tested unit in diagnostic and found unit completing without issues. Unit is getting proper voltage. Checked motor windings and found them ok. Turned unit off at breaker. Found bathroom lights not going off, when breaker is flipped, meaning unit and bathroom should be on different circuits. Contacted tech support and spoke to Steve. We found unit itself ok. Informed Customer they will need to have an electrician resolve power supply issues. Customer understands. Case number (22102590)"
We serviced a
KITCHEN AID M/W OTR
Model KMHS120ESS5
Near Asheville, North Carolina 28804
Kari
Job Details:
01/05/2026
"since buttons still work, I ran a cup of water for 30 seconds and it heats and lights come on and TT rotates. Installed just the display and found now unit has display. Ran cup of water for 30 seconds again and found unit still heats properly. Reworked estimate for just the display control and since customer has already paid TC of $150 customer owes $412.84. Customer agreed on new price had office run cc for total and email receipt. Unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Weaverville, North Carolina 28787
Kari
Job Details:
01/05/2026
"Took quick pics, found bottom of tub gasket falling out every load. The channel was very tight. Put a little RTV silicone in channel and worked gasket back into channel with a flat head screw driver until it was properly seated. Ran diagnostic cycle and pulled bottom rack in an out. Unit checks ok. ; used 1 WP482338 (Rtv) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Taylors, South Carolina 29687
Chris
Job Details:
01/05/2026
Found packing foam in fresh food drain. Cleared drain. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Taylors, South Carolina 29687
Chris
Job Details:
01/05/2026
Installed new imk. Ccycled unit. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Gaffney, South Carolina 29341
Sam
Job Details:
01/05/2026
Found units spray arms loosened and landed on heating element mid wash. Spray arms melted to heating element. Will order new spray arm and heating element. Will return with parts for repair.; ordrng 1 WPW10491331 (Spray arm) and 1 WPW10455271 (Cover) and 1 W10518394 (Heater) and 1 J13 (J13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spartanburg, South Carolina 29303
Matt
Job Details:
01/05/2026
Unit is completely empty. Customer has experienced unit only chiming at display and not running as well as fan ramping up and down over and over. Main control output voltage inconsistent. Replaced main control. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Taylors, South Carolina 29687
Chris
Job Details:
01/05/2026
Ordeing control for first call complete ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greenville, South Carolina 29607
Chris
Job Details:
01/05/2026
Ordering control ; ordrng 1 W11608056 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Weaverville, North Carolina 28787
Kari
Job Details:
01/05/2026
"Took quick pics, found unit intermittently not drain still. It finished a cycle the customer had started with no water in the bottom and no codes, tested voltage to drain pump 120v from acu and found 33ohms which is in range. I did move the hose under the sink to get it higher up on one side so it doesnt sag and make two hills under the sink. Unit checks ok"
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Weaverville, North Carolina 28787
Kari
Job Details:
01/05/2026
"Installed parts, found unit now only runs fan and shows F10E4 diverter error. Installed new diverter. Same thing. Called techline spoke with Rich he said to replace sump assembly and control ; ordrng 1 W11731014 (Control) and 1 L14 (Job code) and 1 W11416363 (Sump assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS0
Near Leicester, North Carolina 28748
Kari
Job Details:
01/05/2026
"Took quick pics, found unit showing F6E1 oven over temp. Found broil element is hot even though oven isnt active. Pulled unit out and unplugged found the elements have good resistance and the sensor showing 1.1kohms which is in range. Ill need control for repair. Rescheduled customer for 1/14 PM ; ordrng 1 J13 (Job code) and 1 W11567368 (Control) and 1 JoeItextedaboutthisone"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS01
Near Spartanburg, South Carolina 29302
Matt
Job Details:
01/05/2026
Found unit has the clean light lit up. Ice is thin and wet as if it is hanging slabs. Condenser clogged. Cleared condenser.Unit does have scale build up on evaporator. Gave customer blue book estimate to clean scale build up off evap plate and cutting grid. Customer approved. Cleaned evaporator and cutting grid. Ran through multiple rinse cycles.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS05
Near Pickens, South Carolina 29671
Frank
Job Details:
01/05/2026
"22097625 called Techline . Had me set defrost to every 8 hrs.. damper has rattling in it. Evap fan has seems to rattle then go away, sound gets louder as unit warms up, frost pattern doesn't look so even. Ordering for compressor.; ordrng 1 Jobcodex20 (Job code x20) and 1 Sealedsystemtech (Sealed system tech) and 1 WPW10594329 (Damper) and 1 WP2169142 (Fan blade) and 1 W11024089 (Evap fan) and 1 W11708428 (Harness) and 1 W11547313 (Compressor) and 1 Drier (Drier) and 1 w11043042 (Port) and 1 w11506635 (Port)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GBS0
Near Travelers Rest, South Carolina 29690
Nathan
Job Details:
01/05/2026
"Replaced ACU,user interface,turbidity sensor,and latch for associated error codes. ACU replaced for heater control operation. Tested in diagnostics and everythings performing as designed again."
We serviced a
FRIGIDAIRE WASHER
Model FAFW3577KA1
Near Greenville, South Carolina 29615
Chris
Job Details:
01/05/2026
Unit has leak at tub hose and pump. Gave customer a bluebook estimate for $967.43. Customer denied repair
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL01
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
01/05/2026
Installed drive cycled m
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Inman, South Carolina 29349
Matt
Job Details:
01/05/2026
Found compressor shorted out. Will order.; ordrng 1 W10233960 (Compressor) and 1 Sealedsystem (Sealed system) and 1 X20jobcode (X20 job code) and 1 W11506635 (Port) and 1 W11043042 (Port)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greer, South Carolina 29651
Chris
Job Details:
01/05/2026
Ordeing control ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Taylors, South Carolina 29687
Chris
Job Details:
01/05/2026
Ordeing controls ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greenville, South Carolina 29607
Chris
Job Details:
01/05/2026
Found kink in pressure hose . Re routed hose. Unit check is ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL
Near Six Mile, South Carolina 29682
Frank
Job Details:
01/05/2026
"Replaced drain pump, tested unit operating as intended pd 288.74"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Campobello, South Carolina 29322
Matt
Job Details:
01/05/2026
Put unit in diagnostics and ran auto test. All functions operate with the exception of the motor. Found failed capacitor on the motor. Blue book estimate is $439. Customer paying $150 today and the balance of $289 when part is installed.; ordrng 1 W11395618 (Capacitor) and 1 F12jobcode (F12 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Greer, South Carolina 29651
Chris
Job Details:
01/02/2026
Still waiting on control ;
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Hendersonville, North Carolina 28791
Brian
Job Details:
01/02/2026
Installed all parts ordered. Tested unit multiple times and found all operations ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB1
Near Flat Rock, North Carolina 28731
Brian
Job Details:
01/02/2026
"Installed all parts ordered. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near East Flat Rock, North Carolina 28726
Brian
Job Details:
01/02/2026
"Installed new flame spreader and washers, according to service pointer. Tested oven and all other burners. At this time, all operations ok with no gas leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fletcher, North Carolina 28732
Brian
Job Details:
01/02/2026
Tested and found unit not draining. Inspected and found wire at drain pump broken. Found service pointer regarding this issue. New Lower harness (W11643701) needed. ; ordrng 1 W11643701 (Lower harness) and 1 L14 (Job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Travelers Rest, South Carolina 29690
Nathan
Job Details:
01/02/2026
"Water line must be frozen and ACU,ice maker,and dual valve. Has e2 ice maker motor lost position and wouldnt operate in diagnostics. Water wouldnt fill into ice maker due to heaters not coming on or control not turning on heaters or valve stuck. Ordering parts for repair and office will schedule return visit when parts arrive. ; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (ACU) and 1 W11482383 (Dual valve) and 1 U18laborcode (U18 labor code) and 1 W11087201 (Fill tube heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS09
Near Greenville, South Carolina 29609
Nathan
Job Details:
01/02/2026
Replaced gasket on right side refrigerator door. Let homeowner know to leave door closed for 3-4 hours so seal can form to cabinet. Everythings as designed again.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO48FTX02
Near Greenville, South Carolina 29605
Nathan
Job Details:
01/02/2026
Unit was off at breaker when I arrived. Plugged in unit and removed evaporator cover. Let run whole duration I was there and frost was forming normally on evaporator and nothing was wrong at time of visit. According to what person there was saying that the refrigerator got a few degrees above setpoint and light randomly turning off that control may be going out. Let him know to let refrigerator run to see how it goes and if it does the exact same thing explained to replace the control by sending it in to circuit board repair facility since board kit is no longer available. We wont be able to further diagnose until refrigerator has been plugged in for about 36 hours to get baseline temps.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Mauldin, South Carolina 29662
Nathan
Job Details:
01/02/2026
Needs to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Greenville, South Carolina 29605
Nathan
Job Details:
01/02/2026
Tested temperatures when arriving and refrigerator is at 40 in some spots and 32 in others indicating thermistor or sealed system issue. Removed evaporator cover and found ice ball at capillary tube indicating a leaking evaporator. Need to order sealed system parts and heater harness that was wedged between evaporator and evaporator cover. ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 W11650660 (Heater harness) and 1 X20laborcode (X20 labor code) and 1 Schradervalveprocessport (Schrader valve process port)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2557KES
Near Six Mile, South Carolina 29682
Frank
Job Details:
01/02/2026
"Found air getting into bottom of freezer, ordering gasket to replace..; ordrng 1 W10436252 (Freezer door gasket) and 1 WP67003426 (Thermostat) and 1 Jobcodel14 (Job code l14)"