Service History 29 - Authorized Service Inc

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Maggie Valley, NC 28751

Kari

Job Details: 02/25/2025

"Took quick pics, found unit showing F22 door lock error. Couldnt get control to go into diagnostics. Need control and latch for repair. ; ordrng 1 WPW10375379 (Latch) and 1 Q16 (Job code) and 1 W11455206 (Ccu)"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS6

Near Easley, SC 29642

Carl

Job Details: 02/25/2025

Installed new igniter and control cued oven to 350 ck ok cycled burner several times to ck operation unit ck ok

We serviced a

WHIRLPOOL OVEN

Model WOD77ECOHS01

Near Simpsonville, SC 29680

Jerry D.

Job Details: 02/25/2025

"Control panel out, installed panel sent preid, cycled both ovens , chks ok, customer is calling office to pay, total, 981.00"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Simpsonville, SC 29680

Carl

Job Details: 02/25/2025

Ran diagnostics found communication error and found defective lid switch installed new control and lid switch ran diagnostics cycle unit ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Fountain Inn, SC 29644

Carl

Job Details: 02/25/2025

Found struts worn installed new struts ran diagnostics found hub very worn n15; ordrng 1 W10528947 (Hub) and 1 W10752283 (Wash plate) and 1 N15 (Labor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Moore, SC 29369

Sam

Job Details: 02/25/2025

Found unit not wanting to start cycle. Unit appears to have stopped mid cycle. Unplugged machine and replugged after 2 minutes to cycle power completely. Ran unit through diagnostics found unit with f0e9 error code for out of balance pause. Also found units lid will not lock or unlock. Unit will need multiple parts for repair.; ordrng 1 W11742939 (Control) and 1 W11481722 (Actuator) and 1 W11513248 (Latch) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Simpsonville, SC 29680

Jerry D.

Job Details: 02/25/2025

"Heater shorted and open and melted wire , wire shorted on evaperator, Cntrl heater relay open, ordering, j13; ordrng 1 W10911770 (Harness) and 1 2188175 (Heater) and 1 2315549 (Motor) and 1 W11026017 (Cntrl)"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE05

Near Greenville, SC 29609

Nathan

Job Details: 02/25/2025

Replaced hinge with another tech. Tested operations and everythings performing as designed.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Spartanburg, SC 29301

Sam

Job Details: 02/25/2025

Found unit not drying well. Checked incoming voltage. Incoming voltage good at 240. Checked airflow found ariflow from machine not great. Found that unit had clog inside of machine near blower wheel not allowing air to flow out of machine through the pipe to the house. Removed clog from inside unit. Unit now has good airflow coming from machine. All functions pass.

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Spartanburg, SC 29303

Sam

Job Details: 02/25/2025

Customer stated unit continues to do same thing of randomly losing power and coming back on. Called techline. Techline said that it is possibly Wifi update software issue and provided number for customer to call in that regard. 8663334591. Techline stated if that does not work to take extension cord and plug machine into a different outlet on a different breaker. Informed customer If both of those do not resolve issue to give us a call back.SR#7741018445

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Pelzer, SC 29669

Frank

Job Details: 02/25/2025

"Freezer door came in white, needed stainless.nit replacing door at this time. Seems to be sealing ok, sliders pulling in door to cabinet alot better now."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fountain Inn, SC 29644

Carl

Job Details: 02/25/2025

Took out of box broken ; ordrng 1 W11590294 (Igniter)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Greer, SC 29650

Chris

Job Details: 02/25/2025

Unit has f8;e4. Faults. Float tray is full of suds and water. Cleaned tray and ran diagnostics cycle. 1 minutes into cycle unit began to heavily sud in sump as noted in pictures. No leak from component . Customer provided afresh tablets. Started cycle . Advised customer she may need to change soap concentrate. Unit works as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greer, SC 29650

Chris

Job Details: 02/25/2025

Installed new control. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Greer, SC 29651

Chris

Job Details: 02/25/2025

Unit has bug infestation. Pictures show bugs on control. Bugs are cause of failure . Called trade care and spoke with Stephanie . Warranty void . File number for call is 7741010426

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Greer, SC 29651

Chris

Job Details: 02/25/2025

Unit is outside in garage. Unit has visible leak from wash motor. Installed new sump. All connections tight as noted in pictures. Did not re installed unit .

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Greer, SC 29651

Chris

Job Details: 02/25/2025

Installed new sump. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Greer, SC 29651

Chris

Job Details: 02/25/2025

Installed damper. Unit opens in test 3. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Boiling Springs, SC 29316

Sam

Job Details: 02/25/2025

Found unit acting erratic. Unit will not rinse and spin. Found actuator not activating and swapping unit into spin. Checked error codes. No error codes found. Checked actuator. Found actuator connection not fully seated at actuator. Reseated actuator connection. Connection now secured. Cycled unit through quick wash. Unit now performed through entire cycle and spun correctly. All functions pass.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Chesnee, SC 29323

Sam

Job Details: 02/25/2025

Found units freezer freezing too well and having very low below freezing temperatures even when units freezer is set on highest setting. Called techline. Techline suggested unit has thermistor issue in freezer causing it to over freeze items. Will order new thermistor. SR#7741026250; ordrng 1 W11318270 (Thermistor) and 1 4318168 (Mastic) and 1 L14 (L14)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Fletcher, NC 28732

Brian

Job Details: 02/25/2025

Found unit not draining. Inspected and found broken wire to drain pump. New main Harness (W11643701) needed. ; ordrng 1 W11643701 (Harness) and 1 L14 (Job code)

We serviced a

KITCHEN AID DISHWASHER

Model KDPM704KPS2

Near Hendersonville, NC 28739

Brian

Job Details: 02/25/2025

"Installed new wash motor. Tested unit multiple times, with customer present, and found all operations ok with no leaks or unusual noises found."

We serviced a

WHIRLPOOL DRYER

Model MED7230HW0

Near Candler, NC 28715

Brian

Job Details: 02/25/2025

"Tested and found unit squealing loudly. Inspected and found all rollers worn out and not spinning well. New rollers needed. Quoted customer 332.49 to install Repair kit (4392067), which includes all rollers and new belt. Customer wished to proceed with repairs. Installed roller kit. Tested unit multiple times and found all operations ok with no unusual noises found. Collected total."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Chesnee, SC 29323

Sam

Job Details: 02/25/2025

"Installed harness, Splutch, and gearcase. Cycled unit through quick wash. Unit filled, agitated, drained and spun. No leaks anywhere during cycle. All components working all functions pass."

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Powdersville, SC 29642

Frank

Job Details: 02/25/2025

Door assembly changed

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Seneca, SC 29672

Frank

Job Details: 02/25/2025

"F8e1 error long fill.. found cold water off to machine.. ran through diagnostics cycle all working and running ok.f8e3 overflow. Wouldn't start cycle, reset tested regular cycle. If problem persists or callback, order board W11627517"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Westminster, SC 29693

Frank

Job Details: 02/25/2025

4-3. 7-1 wash motor not running and no heat codes. 6-2 error water valve after diagnostics mode run. Filled washed and heater working.. ordering control.. ; ordrng 1 W11637581 (Control) and 1 Jobcodej13 (Job code j13)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW1

Near Gaffney, SC 29341

Sam

Job Details: 02/25/2025

Found unit not washing dishes. Units dishwasher has f4e3 error code in diagnostics. Cycled unit through diagnostics cycle. Unit filled with water and drained but would not recirculate water using pump and motor. Checked connection at pump. Connection secure. Unit will need new pump and motor for repair.; ordrng 1 W11613479 (Pump and motor) and 1 L14 (L14)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Easley, SC 29640

Matt

Job Details: 02/25/2025

"Spanner nut sized. Cut spanner nut off Replaced gear case, out tub and spanner nut.Checks ok Authorization a1dhx31nl1.5"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Seneca, SC 29678

Frank

Job Details: 02/25/2025

Found shutting down after 10 min of using.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel) and 1 Jobcodel14 (Job code l14) and 1 W11618917 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Seneca, SC 29678

Frank

Job Details: 02/25/2025

"Repaired wire harness, re calibrated. tested auto cycle, running ok. Tested normal cycle, working filling agitating and spinning ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Easley, SC 29640

Matt

Job Details: 02/25/2025

Evacuated system. Replaced compressor and dryer filter. Pressure tested with nitrogen. Unit held pressure. Pulled a long vacuum and weighed in 2.4 oz of r600a. New compreeor locked internally. Will order; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Port)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS05

Near Simpsonville, SC 29680

Jerry D.

Job Details: 02/25/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Easley, SC 29642

Carl

Job Details: 02/25/2025

"Installed new motor ,harness and cap still went to finish called tech line Airen ran diagnostics he said it the gear case. ; ordrng 1 W11454734 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Greenville, SC 29609

Nathan

Job Details: 02/25/2025

Replaced gear case for imbalance issue. Inner tub came in damaged so we have to re-order and put on when it comes in. Calibrated and tested operations. Basket still a little wobbly in medium and high spin. Normal to be wobbly in low spin without clothing but not medium and high. Office will call and schedule return visit when homeowner receives tub. ; ordrng 1 W11513243 (Inner tub (re-order)) and 1 J13laborcode (J13 labor code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Seneca, SC 29678

Frank

Job Details: 02/25/2025

Top rack rollers broken. Middle rack rollers broken since installation; ordrng 1 W11540175 (Rack) and 1 W11545795 (Adjuster) and 1 W11551541 (Adjuster) and 1 Jobcodej13 (Job code j13)

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Asheville, NC 28801

Brian

Job Details: 02/25/2025

Found agitator spinning freely. Inspected and found dogs and other components of agitator damaged. Agitator (WPW10093672) and screw (WP358237) needed. ; ordrng 1 WPW10093672 (Agitator) and 1 WP358237 (Screw) and 1 L14 (Job code)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Asheville, NC 28803

Brian

Job Details: 02/25/2025

Found freezer and 1 fresh food led out. Tested with test led and found lights came on. Found service pointer regarding this issue. 4 led kits (W11632139) needed. ; ordrng 4 W11632139 (Led kits)s and 1 L14 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS246LL1

Near Easley, SC 29640

Matt

Job Details: 02/25/2025

Found tub leaking from seam. Will order new tub. ; ordrng 1 W11409866 (Tub) and 1 X20jobcode (X20 job code)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Greenville, SC 29609

Nathan

Job Details: 02/25/2025

"Has long fill error code f8e1. Needs control board,pressure switch,and dispenser needed for leaking. Washer and dryer is stacked so itll take about 2-3 hours. Had multiple companies out to diagnose this issue but they wouldnt work on it because its in a garage. ; ordrng 1 W11583890 (Control) and 1 W11316246 (Pressure switch) and 1 W11524105 (Drawer dispenser) and 1 W11316604 (Dispenser to tub hose) and 1 Tallalldolly(inmyvan) (Tall all dolly (in my van)) and 1 W19laborcode (W19 labor code) and 1 1.5laborauthorization (1.5 labor authorization)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Candler, NC 28715

Kari

Job Details: 02/25/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model Mvw7230HC1

Near Waynesville, NC 28786

Kari

Job Details: 02/25/2025

Installed parts unit checksok

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waynesville, NC 28786

Kari

Job Details: 02/25/2025

"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found the cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok; used 1 W11641117 (Valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Greenville, SC 29611

Nathan

Job Details: 02/25/2025

Removed refrigerant and pressurized with nitrogen. Refrigerator had pressure in it when I arrived. After replacing drier and compressor I gradually raised nitrogen pressure to 250 psi. Tested for leaks after 10 minutes of nitrogen test. Nitrogen held for 15 minutes I let it sit. Vacuumed with ballast open the with ballast closed for 15 minutes each. Recharged with refrigerant. Everything should be performing as designed. ; used 1 W11504447 (Coupler(job complete)) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Easley, SC 29640

Matt

Job Details: 02/25/2025

Found tub leaking from left rear seam. Will order.; ordrng 1 W11409866 (Tub) and 1 X20jobcode (X20 job code)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Simpsonville, SC 29680

Jerry D.

Job Details: 02/25/2025

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Duncan, SC 29334

Sam

Job Details: 02/24/2025

"Found unit making scraping noise when in use. Found blower wheel cracked causing scraping. Replaced blower and motor from stock. Cycled unit through timed dry. Unit no longer makes scraping noise. Unit tumbles and heats. All functions pass.; used 1 W11549461 (Motor), and 1 WP697772 (Blower wheel) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Moore, SC 29369

Sam

Job Details: 02/24/2025

Found unit not drying. Unit getting plenty of heat when running unit through diagnostics. Found rinse aid dispenser not operating. Found loose connection at dispenser. Reseated connection at dispenser. Dispenser now dispensing rinse aid properly. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV10

Near Leicester, NC 28748

Kari

Job Details: 02/24/2025

"Took quick pics, found unit not making ice. Water is coming through the door and temp in freezer is -1 on coupler. Found icemaker not cycling. Installed new icemaker. Cycled and filled unit checks ok. ; used 1 W11692161 (Icemaker) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS00

Near Leicester, NC 28748

Kari

Job Details: 02/24/2025

Installed parts unit checks ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Roebuck, SC 29376

Sam

Job Details: 02/24/2025

"Installed latch. Cycled unit through diagnostics cycle. Units lid now locking. All components activating. Unit fills, agitates, drains and spins. All functions pass."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Asheville, NC 28803

Brian

Job Details: 02/24/2025

Tested and found produce sometimes freezing due to amount of items in fridge. Air doesnt have enough room to circulate properly. Also found dripping from filter housing. New Filter head (W11346622) needed. ; ordrng 1 W11346622 (Filter head) and 1 L14 (Job code)

We serviced a

AMANA DISHWASHER

Model ADB1400AMW1

Near Spartanburg, SC 29306

Sam

Job Details: 02/24/2025

Installed new pump and motor to unit. Cycled unit through diagnostics cycle. Units pump and motor operating. All components activating. Cycle performed perfectly. No leaks during cycle. All functions pass.

We serviced a

KITCHEN AID KITCHEN

Model KSIB900ESS

Near Easley, SC 29642

Larry M.

Job Details: 02/24/2025

Installed ui. Tested all functions. All functions pass.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706EBS01

Near Asheville, NC 28804

Matt

Job Details: 02/24/2025

Found fresh food fan running non stop even in diagnostics.Test 39 shows open RC thermistor. Test 56 shows E0 ( no error). Freezer is at 3 degrees. Thermistor reads 6.4 k at the control. Called tech line and spoke to Derek and he recommended rc harness and controls. File number 7741017094. Gave customer the blue book estimate of 1288.00 to replace harness and controls. Customer is going to check options.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL07

Near Easley, SC 29642

Frank

Job Details: 02/24/2025

Replaced check valve in water line not dripping. Replaced pantry lid not squeaking any more. Replaced door switch wires were hard to get on due to harness too short.. liner bent in alittle trying to get switch out..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Slater-Marietta, SC 29661

Jerry

Job Details: 02/24/2025

Found freezer temp +13 ref temp +34 Found ice melting in ice container causing ice to clump together . Refrigerator went into a defost while i was checking it. The heater pulled 1.1 amps and stayed on for 10 minutes it had a normal amount of defrost water in drain pan. Unit then started and was pulling 1.75 amp condensor heated up refrigeration system workin normal ordering new deffuser and thermister (by JR)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Alexander, NC 28701

Kari

Job Details: 02/24/2025

"Took quick pics, found tub full of water and lights flashing 9-1 code. Found drain pump wont even hum when activated. Manually removed all water. Found impeller on pump wont spin. Installed new drain motor. Unit checks ok ; used 1 W11399437 (Pump) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Weaverville, NC 28787

Kari

Job Details: 02/24/2025

"Took quick pics, found unit showing 8-1 long fill code. Customer replaced cartridge in filter system to washer but the pressure is very low and barely coming in. Told customer that the pressure from the hose does need to be higher to satisfy the fill properly. Customer also states it makes a grinding. Let unit fill some with clothes in it and it did make a noise from the cam. Found the floor isnt finished and part of the flooring in curled up. Raised feet and pushed unit back so it wont get hung up on the curled up flooring. Customer called back after I left and said it wont work. Having the office send Matt out ; ordrng 1 SendMA (Send supervisor) and 1 S17 (Job code)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Marshall, NC 28753

Kari

Job Details: 02/24/2025

"Took quick pics, found LF burner would only stay on high. Installed new switch, element now cycles. Unit checks ok"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW6230HW2

Near Inman, SC 29349

Chris

Job Details: 02/24/2025

"Unit f7 faults. Unit has loose arm on shifter and weak capacitor. Replaced parts. Unit check is ok ; used 1 W11481722 (Shifter), and 1 w11428524 (Capictor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Easley, SC 29640

Larry M.

Job Details: 02/24/2025

Installed main control. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Easley, SC 29640

Larry M.

Job Details: 02/24/2025

Found rodent damage at wiring harness. Will need harness and drain pump. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Greenville, SC 29605

Matt

Job Details: 02/24/2025

Helped L.M install freezer door. Checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Greenville, SC 29605

Larry M.

Job Details: 02/24/2025

Installed freezer door. All functions pass.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Belton, SC 29627

Jerry D.

Job Details: 02/24/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Belton, SC 29627

Jerry D.

Job Details: 02/24/2025

"Gearcase noise,agitator stuck had to break it to remove it also spanner frozen had to chisel off. Installed gearcase and and agitator and spanner also drive belt and cam worninstalle, leveled unit and secured hose, cycled unit through test and all functions are working properly"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Greenville, SC 29617

Nathan

Job Details: 02/24/2025

Replaced broken door handle and thermostats. Homeowner stated it was making a loud noise. I found rubber material from rollers melted to drum so I used a wire wheel to remove the rubber and dry graphite powder on rollers. Everything is moving normally. Tested operations and everythings performing as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Greenville, SC 29611

Nathan

Job Details: 02/24/2025

"Freezer evaporator only frosted on a couple tubes which indicates a leak,weak compressor or partial or complete restriction. Most likely a leak or restriction because homeowner stated when I asked that the refrigerator stopped making ice then stopped cooling gradually until it stopped. Has 5 year parts and labor warranty on the sealed system according to model and serial number. Office will schedule return visit when parts arrive. ; ordrng 1 W11580057 (Compressor) and 1 W11678305 (Drier to capillary tube connector) and 1 W11504433 (Heat tube to drier coupler) and 1 Processstub1/4 (Process stub 1/4) and 1 W11546605 (Evaporator) and 1 W11504449 (Evaporator to drier coupler) and 1 W11506619 (Brass evaporator coupler) and 1 X20laborcode (X20 labor code) and 1 Extralaborauthorizationifevaporatorisneededorisleaking (Extra labor authorization if evaporator is needed or is leaking)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KSC24C8EYY02

Near Burnsville, NC 28714

Kari

Job Details: 02/24/2025

"Took quick pics, found unit not making ice. Found fz temp -2 and found water coming through door, found module upside down and wouldnt jump. Went to test 15 and found emitters working. Went to test 25 and found unit cycled a bit then shut off. Good 120v to imk. Tried to jump fill and unit wouldnt jump. Tried again and it let water through. Jumped module again and found the wheel started turning. Found when it got to the fill it didnt stop. Gave cust est of $447.78 for repair. Customer agreed. Ran test 25. Module cycled and filled unit checks ok. Had office run cc for total emailed receipt"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Asheville, NC 28803

Brian

Job Details: 02/24/2025

"Unit not installed when I arrived. Inspected and found crack in wash tub, at wire harness. Wash tub (W10371566) gear case (W11454741) and harness (W11652038) needed. ; ordrng 1 W10371566 (Wash tub) and 1 W11454741 (Gear case) and 1 W11652038 (Harness) and 1 Q16 (Job code)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Greenville, SC 29605

Nathan

Job Details: 02/24/2025

Homeowner pointed out frozen water underneath crisper drawers when I arrived. Water was already overflowing and leaking on floor. Removed refrigerator shelving and cleared clogged drain line. Used really hot water after it was cleared to assure drain line was flowing properly. Replaced door that homeowner received from Whirlpool and put on existing handle. Everythings performing as designed now.

We serviced a

MAYTAG DRYER

Model MED5500FC0

Near Greenville, SC 29605

Nathan

Job Details: 02/24/2025

Dryer had an open heater and bad cycling thermostat that most likely caused heater to go out. After replacing parts I tested operations and everythings performing as designed now. Let homeowner know to let dryer run for about 30 minutes in case new heater has factory machining oil on it to burn it off. (White smoke normal during the burn off process)

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Greenville, SC 29605

Nathan

Job Details: 02/24/2025

Replaced control board and tested operations after calibrating washer. Was stuck in spin during calibration but I canceled service mode and retried then everything completed normally. Everythings performing as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMMF5930PZ00

Near Spartanburg, SC 29307

Sam

Job Details: 02/24/2025

Found unit dead with no display. Checked incoming power at outlet and at board. Incoming power good and getting to board. Called techline. Techline suggested to replace control board. Will order board for repair. SR#7741014040; ordrng 1 W11662698 (Control) and 1 J13 (J13)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Spartanburg, SC 29303

Sam

Job Details: 02/24/2025

Customer stated unit keeps cutting off. Inspected unit. Cycled unit through diagnostics. No error codes found in diagnostics. Cycled unit through quick wash. Found unit cuts off randomly mid cycle. Checked connections at control. All connections secure. Unit will need new control will order control for repair.; ordrng 1 W11603811 (Control)

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Spartanburg, SC 29303

Sam

Job Details: 02/24/2025

Found unit not filling with water stops filling after 1 to 2 minutes of filling. Called techline spoke to Jake. Techline stated to replace control again and if unit still has issues to call back again because unit make need to be submitted for review. SR#7741011815; ordrng 1 W11614514 (Control) and 1 J13 (J13) and 1 W10734521 (Slider)

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Anderson, SC 29621

Jerry D.

Job Details: 02/24/2025

"F1 ordering, j13; ordrng 1 W11637088 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Pendleton, SC 29670

Frank

Job Details: 02/24/2025

Test 56 e5 timed ice making.. found gap in top of freezer door seal causing bad condensation inside freezerl.. heated seal lubed. Found 5-7 degrees in freezer.. if problem persists bring imk W11658802

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW01

Near Mill Spring, NC 28756

Brian

Job Details: 02/24/2025

Found freezer evaporator frozen over. Found service pointer regarding this issue. Heat probe (819043) Cover back (W11744511) fan (W11369036) cover (W11741457) cover front (W11715971); ordrng 1 819043 (Heat probe) and 1 W11744511 (Cover back) and 1 W11369036 (Fan) and 1 W11741457 (Cover) and 1 W11715971 (Cover front) and 1 U18 (Job code)

We serviced a

WHIRLPOOL WASHER

Model wtw5057lw0

Near Simpsonville, SC 29681

Carl

Job Details: 02/24/2025

Found harness broken wire installed new harness cycled unit thru diagnostics and a test cycle to ck operation unit ck ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS2

Near Simpsonville, SC 29681

Carl

Job Details: 02/24/2025

Found wash pump receiving voltage installed new sump cycled unit to ck operation unit ck ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF536RPS00

Near Starr, SC 29684

Frank

Job Details: 02/24/2025

"No errors .. called Techline has too low of pressure. 12 seconds to fill 1 cup with filter in 9 seconds when filter is out.. finding in test 15 bin thinks its full tested first time out and passed.. not when changing stealth board, ordering stealth again,, and transmitter board.. ; ordrng 1 W11728331 (Panel ui) and 1 W10898445 (Control) and 1 W10870822 (Emitter)"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Simpsonville, SC 29680

Carl

Job Details: 02/24/2025

Ran diagnostics found bolt on motor lose used loctight on threads cycled unit ck ok

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5057LW0

Near Simpsonville, SC 29680

Carl

Job Details: 02/24/2025

Ran diagnostics and a test cycle found 1 error code an out of balance advised customer of issue unit ck ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Townville, SC 29689

Frank

Job Details: 02/24/2025

"F7e5 error shifter error, went to inspect shifter and slider. Unable to get rotor off. Rusted to shaft needed rotor stator and gearcase to start, customer not repairing at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Greer, SC 29651

Chris

Job Details: 02/24/2025

Unit has shorted wash motor and fill valve faults. Replaced from stock. Unit Check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Greer, SC 29650

Chris

Job Details: 02/24/2025

Unit has locked compressor. Ordeing for repair ; ordrng 1 Sealedsystemtech and 1 R600 and 1 X20 and 1 Tap and 1 Drierfilter and 1 W11740253 (Compressor) and 1 W11625643 (Evaporator)

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Townville, SC 29689

Frank

Job Details: 02/24/2025

"Customer saying wouldn't come on for 30 min. Would come on and heat ok. Changing timer, tested coming on ok heating ok."

We serviced a

JENN-AIR RANGE

Model JGRP436HL05

Near Greer, SC 29651

Chris

Job Details: 02/24/2025

Installed new parts. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Anderson, SC 29624

Jerry D.

Job Details: 02/24/2025

"Actuator broken, installed actuator sent preid, cycled unit through test and unit checks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Anderson, SC 29625

Jerry D.

Job Details: 02/24/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

JENN-AIR OVEN

Model JJW3430WS02

Near Anderson, SC 29621

Jerry D.

Job Details: 02/24/2025

"Mrs stated panel not working properly, they were able to reset before but now it wont reset, panel no longer available, customer cancelled"

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Royal Pines, NC 28704

Brian

Job Details: 02/17/2025

Found unit not heating. Checked and found heater and thermostats ok. Found unit not getting 240v. Moved plug around in outlet and found proper voltage when holding the plug just right. Recommended customer have professional electrician resolve outlet issue. Customer understands. Left unit unplugged. Collected 150 for service call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Hendersonville, NC 28792

Brian

Job Details: 02/17/2025

"Tested unit and found noise coming from freezer evaporator fan. Compressor is running normal. Unit cooling ok. Informed customer that freezer fan is loud. Unit is functioning as designed. At this time, all operations ok with no leaks detected."

We serviced a

JENN-AIR OVEN

Model JMW3430LL04

Near Fountain Inn, SC 29644

Matt

Job Details: 02/17/2025

Found oven door not closing tight on the left side. Will order new hinges and door seal.; ordrng 1 L14jobcode (L14 job coee) and 1 Anytevh (Any tech) and 1 W11602609 (Outer door w hinges) and 1 W11320231 (Logo) and 1 W11692454 (Gasket)

We serviced a

KITCHEN AID RANGE

Model KSDG950ESS1

Near Spartanburg, SC 29302

Sam

Job Details: 02/17/2025

Found unit with f2e1 shorted error code. Called techline. Techline stated that unit will need new console because shorted key pad is whats causing issue. Gave customer estimate of 926.00 for repair of console. Customer approved of estimate and provided check of 926.00. Will order part and return for repair.; ordrng 1 W10915031 (Console) and 1 L14 (L14)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fountain Inn, SC 29644

Matt

Job Details: 02/17/2025

Out unit in diagnostics and found error code F5e2 ( lid lock fault) Found right side hinge binding causing lid not to close properly. Adjusted hinge and ran unit through a quick wash cycle. All functions pass.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Simpsonville, SC 29681

Matt

Job Details: 02/17/2025

"F0e5,f9e2(off balance load, drain error). Found drain pump just hike sometimes and will not run and agitator is tight on the shaft but has a lot of play in it causing clothes to be off balance. Will order new agitator and drain pump.; ordrng 1 W11550891 (Agitator) and 1 W10876600 (Drain pump) and 1 J13jobcode (J13 job ode) and 1 Anytech (Any tech)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Simpsonville, SC 29681

Matt

Job Details: 02/17/2025

Found roller bearings extremely noisy. Will order dryer repair kit.; ordrng 1 4392067 (Dryer repair kit) and 1 J13jobcode (J13 job code) and 1 Anytech (Any tech)

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