Service History 28 - Authorized Service Inc

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waynesville, NC 28786

Kari

Job Details: 03/04/2025

"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. LED indicator isnt on in tech sheet states there could be dc drop from shifter. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Need control for complete repair.; ordrng 1 W11608056 (Control) and 1 W11641117 (Valve) and 1 W11481722 (Shifter) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Boiling Springs, SC 29316

Sam

Job Details: 03/04/2025

Found unit with f8e0 error code intermittently popping up when in use. Customer stated theyve used the machine and unit still works but will randomly flash that error code randomly has happened 2 times in the last few cooking cycles. Will order new control and both blower fans.; ordrng 2 W11598119 (Blower)s and 1 W11649137 (Control) and 1 N15 (N15) and 1 2man (2 man) and 1 Walldolly (Wall dolly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Piedmont, SC 29673

Jerry D.

Job Details: 03/04/2025

"Imk broken installed imk sent preid, cycled unit through test and harvest and fill chks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Mauldin, SC 29662

Jerry D.

Job Details: 03/04/2025

"Clutch noises, belt loose, installed clutch and belt sent preid cycled unit through test and unit checks ok"

We serviced a

JENN-AIR VENT HOOD

Model JXW8536HS0

Near Simpsonville, SC 29681

Jerry D.

Job Details: 03/04/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

JENN-AIR OVEN

Model JJW3430LL01

Near Fountain Inn, SC 29644

Carl

Job Details: 03/04/2025

Installed new fan motor and blade cycled unit to 350 unit ck ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fountain Inn, SC 29644

Carl

Job Details: 03/04/2025

Installed new igniter cycled oven to 350 unit ck ok

We serviced a

KITCHEN AID MICROWAVE

Model KOCE500ESS22

Near Simpsonville, SC 29681

Carl

Job Details: 03/04/2025

Installed new harness reassembled cycled unit several times to ck operation unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW01

Near Waynesville, NC 28786

Kari

Job Details: 03/04/2025

"Took quick pics, found unit making an ice puddle in back left corner of freezer, found the shelf covered in a thin layer of frost. Ran icemaker, found fill half goes onto floor and half goes into the tray. Found the extension tube cracked and pushed back. Installed longer extension from fill tube. Ran icemaker again. Unit checks ok. ; used 1 WP2196157 (Tube) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Cowpens, SC 29330

Sam

Job Details: 03/04/2025

Installed all parts. Found that unit not creating proper frost pattern after 30 minutes of letting unit run. Called MA went over what was done and what is going on. MA stated that unit possibly has leak or restriction in line that is most likely cause of not having good frost pattern across evaporator. Will order sealed system parts for repair.; ordrng 1 W11562258 (Evaporator) and 1 W11582579 (Compressor) and 1 W11109499 (Drier) and 1 X20 (X20) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemtech (Sealed system tech) and 1 Lockringkit (Lockring kit)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spartanburg, SC 29301

Sam

Job Details: 03/03/2025

Found unit not wanting to drain water. Can hear drain pump slightly when activating. Inspected drain pump no clogs or stoppages in pump or drain line. Unit will need new drain pump for repair. Will order parts.; ordrng 1 W10919003 (Pump) and 1 W11603810 (Control) and 1 L14 (L14)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Spartanburg, SC 29303

Sam

Job Details: 03/03/2025

Found unit starting by itself. Checked units control. No loose connections at control. Unit has f3e1 error code in diagnostics. Unit will need new control board. Will order control for repair.; ordrng 1 W11603811 (Control) and 1 J13 (J13)

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Simpsonville, SC 29681

Carl

Job Details: 03/03/2025

Pedal damage and spring worn ; ordrng 1 W11636605 (Pedal) and 1 WP777180 (Spring)

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Simpsonville, SC 29681

Carl

Job Details: 03/03/2025

Reassembled unit had to get parts missing installed them cycled unit thru diagnostics and a test cycle unit ck ok; ordrng 1 W10752187 (Screw)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Greenville, SC 29607

Nathan

Job Details: 03/03/2025

"Refrigerator has been in the house for about a month now. When I arrived temperatures in refrigerator were in specifications but freezer temperatures were sporadic. Negative -6 ish up to around 15 to 20 towards bottom. Ice cream was correctly frozen but bag of chicken on lower floor wasnt completely frozen. Some of the vents were blocked causing poor air flow. Checked both temperature thermistors and found freezer thermistor reporting three degrees too warm which explains the negative temperatures in certain spots. Refrigerator thermistor was in specifications. Let homeowner know to keep food product away from return and supply openings in freezer to allow proper airflow. Everything should be performing as designed now in 24-36 hours(ish).; ordrng 1 Jobcomplete (Job complete), used 1 WPW10384183 (Thermistor) from stock"

We serviced a

JENN AIR REFRIGERATOR

Model JS48PPDUDE01

Near Greenville, SC 29607

Nathan

Job Details: 03/03/2025

Ordering LED light kit for lights not working. Office will call and schedule return visit when parts arrive. Covered under special project. ; ordrng 4 W11632139 (LED module kit)s and 1 N15laborcode (N15 labor code) and 1 SPECIALPROJECT#S84638 (SPECIAL PROJECT# S84638)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Taylors, SC 29687

Chris

Job Details: 03/03/2025

Unit installed last week. Customer states clothes arent fully spun out at the end of cycle and unit shakes . Customer states she used 2 sheets and pillow cases and clothes were still damp . Unit has no stored faults. Unit passes automatic test and high spin test. Customer under loading unit . Tech line Documentation file number 7741044287 via service matters since tech line closed for training

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Piedmont, SC 29673

Larry M.

Job Details: 03/03/2025

Customer states unit is working fine and theres no need for repair at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Easley, SC 29642

Larry M.

Job Details: 03/03/2025

Replaced door and hinge. Leveled unit. All functions pass. Customer states door still flys open. Called TECHLINE. Closed for training.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Anderson, SC 29624

Jerry D.

Job Details: 03/03/2025

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Taylors, SC 29687

Chris

Job Details: 03/03/2025

Unit has locked compressor . Ordering for repair ; ordrng 1 X20 and 1 Sealedsystemtech and 1 R600 and 1 W11598434 (Evap) and 1 W11727250 (Compressor) and 1 Tap and 1 Drier

We serviced a

KITCHEN AID OVEN

Model KODE500ESS20

Near Alexander, NC 28701

Kari

Job Details: 03/03/2025

Chris 7740883150Installed parts. Same thing. Called techline they were closed for training. I called the next morning and spoke with Chris he said some of the logic is stored n the user interface and to change that. User interface W11600643; ordrng 1 W11600643 (Ui) and 1 N15 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHB1

Near Greer, SC 29651

Chris

Job Details: 03/03/2025

Unit has broken element shorted Control. Replaced parts. Unit check is ok

We serviced a

JENN-AIR REFRIGERATOR

Model WRQA59CNKZ

Near Greenville, SC 29615

Nathan

Job Details: 03/03/2025

Refrigerator was unplugged overnight so I couldnt tell what was the issue. Removed evaporator cover and tested all sensors and they all tested good at the temperature they were at. Sealed system seemed to be normal but cant rule out a floating restriction. Temperatures on control were correct vs temperatures recorded when I arrived. Defrost thermostat was closed with frost on tubing and at the normal 56k ohms when I warmed it up in my hand. Told homeowner to give it 24-36 hours to get back to temperature. Also said to keep unit plugged in until we can get back if theres any further issues with freezer warming up. Right now everythings testing as designed. Has 90 day service guarantee and told homeowner to call back if it stops working again and theyll only have to pay for labor to diagnose plus any parts if needed.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Greenville, SC 29605

Nathan

Job Details: 03/03/2025

Had to remove back panel to repair wiring harness that broke off. After letting tub drain I leaned washer forward and fixed drain pump wiring by extending wiring and securing with wire nuts. From previous repairs this is a temporary fix until wiring harness can be replaced. Office will call and schedule return visit when parts arrive. ; ordrng 1 N15laborcode (N15 labor code) and 1 W11643701 (Lower harness)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Alexander, NC 28701

Kari

Job Details: 03/03/2025

"Took quick pics, found unit cutting off before cycle is finished but works fine on timed dry. Found the sensor harness open installed new harness. Unit checks ok ; used 1 WPW10298258 (Sensor harness) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burnsville, NC 28714

Kari

Job Details: 03/03/2025

"Took quick pics, found unit showing 8-1 long fill and unit is on a well system. Found the cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok; used 1 W11513255 (Valve) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Taylors, SC 29687

Chris

Job Details: 03/03/2025

Customer states one wheel touches the floor and one wheel doesnt . Explained to customer this is how unit is leveled when installed so doors can line up. Customer also points out factory Styrofoam shim under condenser. Advise customer this is normal to reduce rattle and vibration in the unit and that this is not a way of hiding a malfunction with a unit . Unit works as designed. called tech line . Tech line is closed

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Easley, SC 29642

Larry M.

Job Details: 03/03/2025

Found drain pump not working properly. Will need pump and ACU; ordrng 1 W11627517 (ACU) and 1 W10876600 (Pump) and 1 J13jobcode (J13 job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Greer, SC 29650

Chris

Job Details: 03/03/2025

Found upper door needed shim for rubbing when closed. Advised customer with top mount unit that doors may pop open when slamming opposite doors . Cured rubbing with shim. Door needs to be closed by hand at reasonable force. Unit check is ok

We serviced a

MAYTAG FREEZER

Model MZF34X20DW07

Near Campobello, SC 29322

Matt

Job Details: 03/03/2025

Evacuated system. Replaced compressor evaporator and dryer filter. Pressure tested and leak checked. No leak found. Unit held pressure. Pulled a vacuum and weighed in 1.76 ounces of r600a. Unit is cooling down.authorization m1djc91nL1.5

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Simpsonville, SC 29680

Carl

Job Details: 03/03/2025

Installed new valve cycled dispenser several times to ck operation unit ck ok

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Fountain Inn, SC 29644

Carl

Job Details: 03/03/2025

Installed new valves and pressure switch ran diagnostics and a test cycle to check operation unit ck ok; O-emld tckt

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW6157PB0

Near Greenville, SC 29605

Nathan

Job Details: 03/03/2025

"Replaced screeching Gearcase,basket nut,wash plate,and slider. Calibrated and tested operations. Everythings performing as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Pendleton, SC 29670

Frank

Job Details: 03/03/2025

"Replaced listed parts, tested load working went through cycles,, working as intended"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Pendleton, SC 29670

Frank

Job Details: 03/03/2025

"F1e1 code replacing control, 224$control 150.tc 175 labor$549 total ok by customer .. replaced control tested heated to 350 ok.. calibrated unit working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Roebuck, SC 29376

Sam

Job Details: 03/03/2025

"Customer stated unit was not drying dishes even with rinse aid and extended dry and heat settings. Checked for error codes in unit. No error codes in diagnostics. Cycled unit through diagnostics quick cycle. Unit pulling around 8.4 amps when heater activates. Called techline. Techline stated that since amp draw is good and customer has only run unit 2 times in the time they have had it to try and reposition dishes, run unit with heat and extended dry as well as rinse aid. Techline stated that nothing is showing anything is wrong with unit at time of diagnosis. Techline also stated that tub of unit is a plastic tub and not stainless so water is going to be more prominent at end of cycles and rinse aid is almost necessary for proper drying.SR#7741061876"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Jonesville, SC 29353

Sam

Job Details: 03/03/2025

Installed new pump and motor. Cycled unit through diagnostics quick cycle. All components working. Unit recirculating water again. No leaks during entire quick cycle. All functions pass.

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Simpsonville, SC 29681

Carl

Job Details: 03/03/2025

Ran diagnostics Found valve making noise when applied j13 ; ordrng 1 W11688994 (Valve) and 1 W11688995 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Easley, SC 29642

Larry M.

Job Details: 03/03/2025

Called safety and reported sharp edges. SR:7740994320Marie

We serviced a

KITCHEN AID WALL OVEN/MW

Model KOEC530PSS00

Near Asheville, NC 28803

Brian

Job Details: 03/03/2025

"Installed left and right hinges. Tested and found door still not sealing properly. Inspected frame and receivers and inner and outer door panels. All appear to be intact, without warping or damage. Contacted tech support and spoke to Johnathan. I documented with him the issue and sent him pictures. He recommended replacing the receivers. Left receiver (W11712405) right receiver (W11712406) outer door (W11600222) bumper (W11598125)Sr number (7741066827); ordrng 1 W11712405 (Left receiver) and 1 W11712406 (Right receiver) and 1 W11600222 (Outer door) and 1 W11598125 (Bumper) and 1 U18 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairview, NC 28730

Brian

Job Details: 03/03/2025

"Found f9e1 (long drain) f0e2 (over suds) f7e6 (motor fault). Tested and found unit not draining. Inspected and found drain pump clogged. Cleared clog and tested. Found belt/cam squealing. Installed Cam (W10721967) and belt (W11239857). Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. ; used 1 W10721967 (Cam TS), and 1 W11239857 (Belt TS) from stock"

We serviced a

MAYTAG OVEN

Model MET8800FZ05

Near West Union, SC 29696

Frank

Job Details: 03/03/2025

"Calibrated oven,, adjusted temps, operating as intended heating ok burners ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Piedmont, SC 29673

Jerry D.

Job Details: 03/03/2025

"Temps 35 and 1, customer states Imk intermittent , tube freezing intermittent tube damaged, ordering, j13; ordrng 1 W11446814 (Valve inlet) and 1 W11232485 (Tube) and 1 W11331444 (Assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pelzer, SC 29669

Jerry D.

Job Details: 03/03/2025

"Diffuser damper noises, ordering, j13; ordrng 1 W11175955 (Damper diffuser)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Duncan, SC 29334

Matt

Job Details: 03/03/2025

RC ordering parts.; O-emld tckt

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Greenville, SC 29607

Carl

Job Details: 03/03/2025

Installed new acu ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

WHIRLPOOL KITCHEN

Model WOS31ES0JS20

Near Belton, SC 29627

Jerry D.

Job Details: 03/03/2025

"Customer has an extended warranty, dg0000421475, Found Vent damaged , also vent service bulletin, water dripping from vent onto floor, safety team, tryed reaching safety team 2 times was on hold for 15 minutes both times, unit would need vent parts and service bulletin vent parts, ordering, j13; ordrng 1 W11085298 (Tube vent) and 1 W11256424 (Vent) and 1 W11256423 (Base) and 1 W11570323 (Shield tall) and 1 W11397930 (Blower) and 1 W11168071 (Top) and 1 W10904163 (Deflector)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Walhalla, SC 29691

Frank

Job Details: 03/03/2025

"Diverter not spinning in sump, replacing diverter.; ordrng 1 W11662107 (Diverter) and 1 Jobcodej13 (Job code j13)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Fletcher, NC 28732

Brian

Job Details: 03/03/2025

"Tested and found freezer evaporator fan vibrating loudly. Inspected and found harness and fan scroll not in position, causing noise. Adjusted and tested and found all operations ok at this time, with no leaks detected. Did not move unit."

We serviced a

KITCHENAID DISHWASHER

Model KDFE304RBS0

Near Fletcher, NC 28732

Brian

Job Details: 03/03/2025

"Customer says issue doesnt happen every time. Tested unit multiple times, inspecting door gasket, detergent dispenser, vent fan and under unit. Cannot recreate leak. I did find excess suds in unit, without adding any. Customer is using cascade. I recommend customer switch to a different detergent and to be careful not to allow any foreign soap into unit. Customer understands. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Hendersonville, NC 28792

Brian

Job Details: 03/03/2025

Found outer door glass missing and multiple door trim parts damage. Also found no burners working. Inspected and found burners and recepticals visibly damaged and worn out. Also found switches bad. 2 pan (WPW10196406) 2 pan (WPW10196405) 2 elements (W11396792) 2 elements (W11396790) 4 receptacles (814399) 2 switches (WP3148952) 2 switches (WP3149400) outer glass (WPW10409945) handle (W11590861) left trim (WP8523172) right trim (WP8523166) lower trim(W11594186); ordrng 2 WPW10196406 (Pan)s and 2 WPW10196405 (Pan)s and 2 W11396792 (Element)s and 2 W11396790 (Elements)s and 4 814399 (Receptical)s and 2 WP3148952 (Switches)s and 2 WP3149400 (Switch)s and 1 WPW10409945 (Outer glass) and 1 W11590861 (Handle) and 1 WP8523172 (Trim left) and 1 WP8523166 (Right trim) and 1 W11594186 (Lower trim) and 1 U18 (Job code)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hendersonville, NC 28739

Brian

Job Details: 03/03/2025

"Found unit not powering on responsive. Found unit not getting full 240v at terminal block. Power chord is ok. Checked thermal cutoff and door switch. Both checking out ok. Informed customer that they will need an electrician to resolve power issue, before further diagnosis can be made. Customer understands. Left unit unplugged."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Liberty, SC 29657

Larry M.

Job Details: 03/03/2025

Found manifold broken. Will order manifold ; ordrng 1 W11662109 (Manifold)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mountain Rest, SC 29664

Frank

Job Details: 03/03/2025

"Found start winding motor not starting.. blower wheel tor up, replaced tested working ok. Heating ok; used 1 WP694089 (Wheel), and 1 279827 (Motor) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greer, SC 29650

Chris

Job Details: 03/03/2025

Unit has vent restriction.. Customer needs vent repair. No air flow to outside . Showed customer

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Duncan, SC 29334

Chris

Job Details: 03/03/2025

Unit stops cycling mid cycle. Ordering parts for repair ; ordrng 1 Marconly and 1 Q16 and 1 W10897719 (Valve) and 1 W11034363 (Control) and 1 WPW10511923 (Thermistor) and 1 W11735041 (Compressor) and 1 WP2313624 (Condenser)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Belton, SC 29627

Jerry D.

Job Details: 03/03/2025

"F1 code, ordering, j13; ordrng 1 W11527158 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Six Mile, SC 29682

Frank

Job Details: 02/26/2025

Minus -13 infc. 51 in rc.. found ice formed in air tower. Broke while pulling off. Ordering to replace previous ordered harness with thermistor W11126274; ordrng 1 W11126274 (Air tower)

We serviced a

JENN-AIR MW OVEN COMBO

Model JMW2430DP01

Near Greer, SC 29651

Chris

Job Details: 02/26/2025

Installed new part. Unit check is ok .

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Lake Lure, NC 28746

Brian

Job Details: 02/26/2025

"Unit unplugged when I arrived. Found char marks at back right lower corner, where metal drawer roller touched inner cabinet. Contacted tech support and spoke to Daniel. Informed him of situation and sent him pictures. He said unit is damaged beyond repair. No repairs can be made. Sr number (7741038659). Left unit unplugged. Contacted safety team and spoke to Kent. Updated him of situation. He gave Saftey team sr number (7740999519). Advised customer not to use or plug in, as it would not be safe to use or supply power to. Customer understands. I informed customer that if they have any questions or issues, they could reach out to whirlpool customer service."

We serviced a

KITCHEN AID OVEN

Model KOED530PSS00

Near Greenwood, SC 29649

Jerry D.

Job Details: 02/26/2025

"Had to order a part for her dishwasher , reschd when dishwasher part comes in, advised customer ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Simpsonville, SC 29681

Carl

Job Details: 02/26/2025

Installed new doors unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Hendersonville, NC 28791

Brian

Job Details: 02/26/2025

Found ice maker cycling properly but not filling. Fill tube frozen. Thawed fill tube and found ice maker now filling. Found temp set colder than recommended. When testing unit I found water reservoir had a crack in it and dripping. Reservoir (W11566768) and valve (WPW10179146) needed. ; ordrng 1 W11566768 (Reservoir) and 1 Q16 (Job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Simpsonville, SC 29681

Carl

Job Details: 02/26/2025

Installed new doors it ck ok

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Seneca, SC 29678

Frank

Job Details: 02/26/2025

Replaced control tested cycle working ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Seneca, SC 29672

Frank

Job Details: 02/26/2025

Replaced detergent pump and drawer.. primedmpump in components activation tested cycle working ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salem, SC 29676

Frank

Job Details: 02/26/2025

"Replaced board and console came up same error, replacing ui and harness.; ordrng 1 W11627526 (Harness) and 1 W11460962 (Ui)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Easley, SC 29642

Matt

Job Details: 02/26/2025

Installed new latch and control. Tested operation. All functions pass.

We serviced a

JENN-AIR DOWN DRAFT

Model JDS1750EB1

Near Easley, SC 29640

Matt

Job Details: 02/26/2025

"Found error codes F2e1,f6e1. Have customer blue book estimate to replace the UI control and main control. Blue book estimate is $1301.00. If customer called back in less than 30 days balance would be $1151.00Customer is going to check options"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Easley, SC 29640

Matt

Job Details: 02/26/2025

"Found open circuit j6 3and 6 for drain pump. Found loose connection at drain pump. Corrected connection, checked operation, all functions pass."

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSF705HBS00

Near Starr, SC 29684

Matt

Job Details: 02/26/2025

"Recovered refrigerant, replaced sealed system. Pressure tested unit. Unit held pressure. Pulled vacuum and weighed in 5.75 ounces of 134a. All functions pass."

We serviced a

JENN-AIR OVEN

Model JJW2830DS02

Near Salem, SC 29676

Frank

Job Details: 02/26/2025

Replaced console tested working ok

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ5

Near Hendersonville, NC 28792

Brian

Job Details: 02/26/2025

"Installed all parts ordered. Tested unit and found all operations ok at this time, with no leaks detected."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pickens, SC 29671

Frank

Job Details: 02/26/2025

"F8e1 long fill. Fixed valve,, filling ok .. tested quick cycle working ok."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Simpsonville, SC 29681

Carl

Job Details: 02/26/2025

Installed new hinges found gasket damaged ; ordrng 1 W10129032 (Seal)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Greenville, SC 29605

Nathan

Job Details: 02/26/2025

Replaced water valve for leaking issues and tested. Tested after calibrating on heavy and everythings performing as designed. ; ordrng 1 Nathandidcallcomplete (Nathan did call complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Greenville, SC 29605

Nathan

Job Details: 02/26/2025

Removed housing from dispenser and found plastic in the water tube. Removed plastic and cleaned around dispenser. Everythings as designed now.

We serviced a

KITCHEN AID DISHWASHER

Model KDTE254EBL2

Near Greenville, SC 29605

Nathan

Job Details: 02/26/2025

Replaced all broken parts that were brought out. Installers never informed homeowners about the filter that needs cleaned so I let her know to run the dishwasher and have husband check for leaks when the water is turned back on. Couldnt test operation but theyll call us if any issues. Everything should be performing as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Anderson, SC 29621

Jerry D.

Job Details: 02/26/2025

"Lid lock inop, lid lock Found code not on tech sheet, completed reset, cycled unit through test and unit now locks and all functions chks ok"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW5430MW1

Near Anderson, SC 29625

Jerry D.

Job Details: 02/26/2025

"Wire harness burnt shorted, unit inoperable, ordering, j13; ordrng 1 W11335100 (Harness)"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Simpsonville, SC 29680

Chris

Job Details: 02/26/2025

"Customer states unit rips clothing and doesnt rinse detergent. Customer states previous Maytag didnt behave as customer describes . Unit has no stored faults , unit passes automatic test cycle. Unit passes quick wash cycle. No faults found with machine. Agitator is in factory spec and shape with no shards or defects. Took pictures of customers clothing and uploaded . Customer also states unit makes odd noises. Unit makes all normal noises and sounds in all cycles. Customer is dissatisfied with unit . Called tech line and spoke with Archie . Sent all photos to tech line . Shared all detergent use with tech line . Shared all customer usage with tech line . Tech line advised unit works as designed. File number for call is 7741036642; used 1 L14 ppp labor from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF577KPS02

Near Greenville, SC 29607

Chris

Job Details: 02/26/2025

Unit recently installed . Customer states unit rattles. Found condenser rattling in test 4. Applied foam to Refrigerant lines. Opened closed doors. Flexed door. Flexed unit. Rattle gone . Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Liberty, SC 29657

Frank

Job Details: 02/26/2025

Replaced all listed parts. Tested and primed water. Doesn't leak after dispensing.. suggested changing filter as well.. may leak after 10 min customer says

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Reidville, SC 29375

Sam

Job Details: 02/26/2025

Found units handle loose again customer stated unit handle was tightened many times but still coming loose and will not stay secure will order studs and handle for repair. Customer also stated that measured fill does not work correctly and will always be a few ounces off even after calibrating. Will order user interface for repair.; ordrng 1 W11566894 (User interface) and 1 W11450223 (Handle) and 2 WPW10661886 (Screw)s and 1 L14 (L14)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Enoree, SC 29335

Sam

Job Details: 02/26/2025

Installed control and valve. Cycled unit through calibration and diagnostics quick test cycle. Both cycles performed perfectly. Cycled unit through quick wash. Unit filled with water and progressed cycle. All components working. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Asheville, NC 28805

Kari

Job Details: 02/26/2025

"Took quick pics, found unit full of after and drain pump showing 20 ohms. The harness is broken to the pump need harness for repair ; ordrng 1 W11643701 (Harness) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS22

Near Simpsonville, SC 29681

Carl

Job Details: 02/26/2025

Ran diagnostics found error codes f6e0 and f6e6 will order n15 Wall dolly; ordrng 1 W11253186 (Acu copious) and 1 W11304460 (Ui) and 1 Walldolly (Tool) and 1 N15 (Labor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Taylors, SC 29687

Nathan

Job Details: 02/26/2025

Replaced compressor and filter drier. System had pressure in it but when I brazed in compressor and drier I purged the system and it let out a lot of oil possibly from previous sealed system or original. Let run until lines were clear. Pressure tested for about 20 minutes then vacuumed for about 30 minutes. Added R600a refrigerant per data tag and checked evaporator before I left and evaporator started frosting up like normal. Let homeowner know to wait 24-36 hours to see if temperatures are good. Everything should be performing as designed.

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Belton, SC 29627

Jerry D.

Job Details: 02/26/2025

"Installed cntrl and harness, cycled unit through test and all functions are working properly, also cycled a quick wash then a drain spin and unit chks ok"

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Greenville, SC 29615

Chris

Job Details: 02/26/2025

Unit has no stored faults . Unit has vent restriction. Showed customer vent restriction. Very weak airflow . Customer to have vents cleaned

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Weaverville, NC 28787

Kari

Job Details: 02/26/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Hendersonville, NC 28792

Brian

Job Details: 02/26/2025

"Natural gas. Customer said after unit preheats, they can hear the igniter/burner relighting about every 1 Min 30 sec. Customer said unit is cooking food fine and appears to be maintaining proper temperatures. Preheated oven to 350 with temp probe in it. Found it average temps of 364. During testing I found burner would be off for about a min and a half to 2 min, then be on for about 35 sec. Temps are within range contacted tech support and spoke to Jake. I informed him of the situation. He documented and said unit is functioning as designed. At this time all operations ok. Did not move unit. Sr number (7741033388)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Flat Rock, NC 28731

Brian

Job Details: 02/26/2025

"Found unit unplugged when I arrived. Plugged unit in and found compressor not starting but can gear start device ticking periodically. Tested with test device, and found Start device (W10873801) and capacitor (WPW10350564) needed. ; ordrng 1 W10873801 (Start device) and 1 WPW10350564 (Capacitor) and 1 J13 (Job code)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Greenville, SC 29615

Chris

Job Details: 02/26/2025

Unit has Broken strike .replaced from stock . Unit check is ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Greenville, SC 29615

Chris

Job Details: 02/26/2025

"Customer states unit has worked since unit was installed last week. Unit has standing water in tub. Drain pump runs but will not drain . Customer states installer left unit with unit not draining . Unit has long distance from where unit is installed to disposal.disconnected drain hose from disposal and unit began draining. Plug is knocked out of disposal . Showed customer drain problem is in plumbing. Unit has several pieces of drain hose connected together under counter tops. Noted in pictures. Unit slow drains from pieced together drain line , unit began leaking at joined pieces at joined drain line. called tech line and spoke with Chris . Sent pictures to Chris . Chris advised that this is an install problem . Tech line advised for customer to contact installed to correct drain hose . Chris advised 12ft drain hose isnt covered under warranty .this is an obvious install problem since installer left unit pieced together per tech line . File number for call is 7741033017"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, SC 29615

Chris

Job Details: 02/26/2025

Unit has f1 fault . Installed control. Unit also has weak capacitor. Replaced parts. Unit check is ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Travelers Rest, SC 29690

Matt

Job Details: 02/26/2025

Found lower wash arm came off of diverter cover and melted on heating element. Will order diverter cover and lower wash arm.; ordrng 1 W11579565 (Lower wash arm) and 1 W11743983 (Diverter cover) and 1 F12jobcode (F12 job code)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Travelers Rest, SC 29690

Matt

Job Details: 02/26/2025

"Installed control, drain pump and harness. All functions pass."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Maggie Valley, NC 28751

Kari

Job Details: 02/25/2025

"Took quick pics, found unit not heating but drum would turn. Took back off and tested heater and thermals. All checked good but hi limit is open. Gave cust est of $229.99 for TC and labor. Cust agreed. Paid in full by cc office ran. Installed new thermal kit. Unit checks ok"

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