Service History 26 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ08

Near Simpsonville, SC 29680

Nathan

Job Details: 01/20/2025

Pressurized system with nitrogen to check for leaks and none found. Vacuumed refrigerant into atmosphere after releasing charge. Unbraced compressor and filter drier and purged system. Replaced drier and purged through lines then brazed in compressor. Pressure tested at 250 psi with nitrogen for about 15 minutes. Vacuum held at 250 psi. Vacuumed system for 10 minutes with ballast open for 15 minutes then with ballast closed for 15 minutes. Added 68 grams of r600a refrigerant. Freezer started getting cold and told homeowner to wait 24 hours until he puts food in and to wait 24 to 36 hours before filling up refrigerator and freezer. Should be close to set point in about 36 hours or at set point. Everything should be performing as designed now.

We serviced a

WHIRLPOOL RANGE

Model WFES3330RW0

Near Easley, SC 29640

Larry M.

Job Details: 01/20/2025

Removed rear panel found roaches crawling inside of unit. Unit will need to be cleaned before repairs can be done. Could not contact Safety team to report because of holiday.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC503ESS01

Near Easley, SC 29640

Larry M.

Job Details: 01/20/2025

Found water valve leaking. Quoted $600.87 Customer declined service.

We serviced a

WHIRLPOOL REFIRGERATOR

Model n/a

Near Travelers Rest, SC 29690

Larry M.

Job Details: 01/20/2025

Found water not working. Found water valve not engaging. Will need water valve. Quoted $535.19 to replace water valve. Customer declined. Customer paid $150 with check.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS05

Near Travelers Rest, SC 29690

Larry M.

Job Details: 01/20/2025

Found both refrigerator door gaskets torn. Will need both. ; ordrng 2 W10873944 (Door seal)s and 1 J13jobcode (J13 job code)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Seneca, SC 29678

Frank

Job Details: 01/20/2025

Replaced board harness and drain pump. Tested fills drains ok now getting scraping noise when agitating.. replaced cam kit tested working ok; used 1 W10721967 (Splutch) from stock

We serviced a

KITCHEN AID MICROWAVE/OVEN/M

Model KOCE900HSS02

Near Asheville, NC 28803

Brian

Job Details: 01/20/2025

"Customer said that unit temps and much lower than their set temp and unit still wouldnt respond until doing a factory reset on unit. Installed new console (W11396218) and found it not responding and giving f6e9 (communication error) code. Contacted tech support and spoke to Rick. He said in these controls you have to pick the correct model number in diagnostics mode. I did this and tested. Preheated oven to 350 and found unit reaching proper temps. Microwave working properly. At this time, all operations ok. Sr number (7740774935)"

We serviced a

WHIRLPOOL KITCHEN

Model WFG320M0MS0

Near Piedmont, SC 29673

Jerry D.

Job Details: 01/20/2025

"Installed cntrl sent preid, unit ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Greenville, SC 29607

Nathan

Job Details: 01/20/2025

Reversed bottom handles on bottom doors because the screws were showing. Ordering freezer brackets that now come as a set because tab isnt engaging causing freezer door to stick out and causing frost on freezer shelves. Office will call and schedule return visit when parts arrive; ordrng 1 W11668671 (Freezer brackets) and 1 W11215629 (Middle refrigerator rail left side) and 1 W11093718 (Refrigerator small door rail right side) and 1 U18laborcode (U18 labor code)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Simpsonville, SC 29680

Carl

Job Details: 01/20/2025

"Installed new motor ,control ,Ui and sensor ran diagnostics and a test cycle unit ck ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Boiling Springs, SC 29316

Sam

Job Details: 01/20/2025

Installed parts. Cycled unit through diagnostics. No leaks during diagnostics cycle. Units motor fully operational and recirculating water. Unit heating. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Seneca, SC 29678

Frank

Job Details: 01/20/2025

"Tested went from agitating to done..went through automatic mode ok, started a wash cycle.. would have replaced wire harness.. bb quoted $451.61. not going ahead with repair."

We serviced a

KITCHEN AID OVEN

Model KOEC530PPS00

Near Seneca, SC 29672

Frank

Job Details: 01/20/2025

Replaced receivers.. left side better. Still sticks out. Called Techline said it is in within manufacturer specs. Closing out ticket

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS04

Near Seneca, SC 29672

Frank

Job Details: 01/20/2025

Replaced damper. Tested working ok. Opening and closing ok.

We serviced a

MAYTAG DRYER

Model MED5500FC0

Near Greenville, SC 29605

Nathan

Job Details: 01/20/2025

Needs dryer maintenance kit and roller shafts for rear bulk housing thats wobbling while running. Belt has cracks and thermistors are way out of specifications causing really long drying times. Vent is clear and has a very short run and accessible from other side of wall outside. Office will call and schedule return visit when parts arrive. ; ordrng 1 WP8577274 (Thermistor) and 1 279973 (Thermistor cycling) and 2 WPW10359272 (Roller shaft)s and 4 WPW10314173 (Rollers)s and 2 W11236646 (Washer)s and 2 WPW10080190 (LH Threaded nut)s and 1 279640 (Idler pulley) and 1 WPW10112954 (Belt) and 1 U18laborcode (U18 labor code)

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Greenville, SC 29611

Nathan

Job Details: 01/20/2025

"Has screeching noise in spin cycle. Have to order wash plate,gear case ,and hub nut. Wash plate is stuck on so I have to pre order parts for when we come back out we can put washer back together. May have stuff stuck between tubs or bad gear case. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11393685 (Gear case) and 1 W10775188 (Wash plate) and 1 W10909670 (Hub nut) and 1 U18laborcode (U18 labor code)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Travelers Rest, SC 29690

Jerry

Job Details: 01/20/2025

"Installed tub ring found tub was still rubbing tub ring will order inner basket, ordrng W10554251/SPIN BASKET (by JR)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Spartanburg, SC 29307

Sam

Job Details: 01/20/2025

Customer complaint is unit is not agitating. Ran unit through diagnostics. Unit has no error codes. Checked unit in diagnostic cycle. Diagnostic cycle ran through perfect could not get unit to duplicate problem. Ran unit through normal cycle. Unit appears to not be filling fast enough to proceed with cycle. Calibrated machine in diagnostics and cycled unit again through normal cycle. Unit now progressing and continues into agitation. All components working. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Asheville, NC 28803

Brian

Job Details: 01/20/2025

"Installed all parts ordered. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

KITCHEN AID DISHWASHER

Model KDTE204KWH2

Near Asheville, NC 28804

Brian

Job Details: 01/20/2025

Installed new vent and bezel and main control. Tested unit and found all operations ok at this time with no leaks detected. Informed customer of the importance of opening door at the end of the cycle to allow excess steam out of unit. Customer understands and does not wish to do that.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS00

Near West Union, SC 29696

Frank

Job Details: 01/20/2025

Repaired light. All on in rc..

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF707ESS01

Near Salem, SC 29676

Frank

Job Details: 01/20/2025

"Replaced all light modules. Needed connectors, plugs buried in cabinet lining NBAjAll lights working"

We serviced a

WHIRLPOOL KITCHEN

Model WFES3330RZ0

Near Belton, SC 29627

Jerry D.

Job Details: 01/20/2025

"Handle broken, ordering, j13; ordrng 1 W11353054 (Handle) and 2 W10465158 (Screw)s"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS3

Near Anderson, SC 29621

Jerry D.

Job Details: 01/20/2025

"Installed dispenser sent preid, cycled unit through test and no leaks found unit checks ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Anderson, SC 29621

Jerry D.

Job Details: 01/20/2025

"Found tub hitting drain pan on heavy loads, raised legs cycled unit through test unit chks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Simpsonville, SC 29681

Carl

Job Details: 01/20/2025

Ran diagnostics imk is receiving voltage installed new imk cycled ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Simpsonville, SC 29681

Carl

Job Details: 01/20/2025

Found rat hinge damaged installed new hinge unit ck ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Barnardsville, NC 28709

Brian

Job Details: 01/20/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW1

Near Spartanburg, SC 29306

Sam

Job Details: 01/20/2025

Installed new thermal fuse. Put unit back together. Cycled unit through timed dry. Unit now starting. Unit heats and tumbles. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Moore, SC 29369

Sam

Job Details: 01/20/2025

Found unit not dispensing water. Checked valve. Can hear valve activating when cycling dispenser. Checked at door. No water coming to door. Found reservoir inside refrigerator compartment frozen. Used hairdryer to warm reservoir. Unit now dispensing water properly. Adjusted temp in refrigerator section to be slightly warmer but still in good temp range to keep reservoir from freezing again. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Roebuck, SC 29376

Sam

Job Details: 01/20/2025

Installed new pump and valve. Cycled unit through quick wash. All components activating unit now draining. During entire cycle unit never leaked. Went through entire cycle perfectly. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Weaverville, NC 28787

Kari

Job Details: 01/20/2025

Installed parts unit checks ok

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS3

Near Greenville, SC 29607

Carl

Job Details: 01/20/2025

Installed new sump ran diagnostics and a test cycle to check operation unit ck ok

We serviced a

MAYTAG DRYER

Model MED8200FW0

Near Taylors, SC 29687

Chris

Job Details: 01/20/2025

Unit has open heater . Gave customer a bluebook estimate for repair at $558.94. Installed new heater. Unit check is ok

We serviced a

KITCHEN AID DISHWASHER

Model KDFE204KPS3

Near Taylors, SC 29687

Chris

Job Details: 01/20/2025

Unit has cracked water reservoir. Ordeing for repair ; snapped 3 QuickPics

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Greer, SC 29651

Chris

Job Details: 01/20/2025

"Unit will not drain. Unit is stacked and will need second man.; ordrng 1 2man and 1 N15, used 1 W11578225 (Pump) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Greer, SC 29651

Chris

Job Details: 01/20/2025

Unit has loud belt. Gave customer a bluebook estimate at $386.06. Installed new belt . Unit check is ok

We serviced a

KITCHEN AID DISHWASHER

Model KDPM604KPS3

Near Anderson, SC 29625

Jerry D.

Job Details: 01/20/2025

"Cycled unit again 2 more times , still no leaks found , customer upset wants floor damage fixed, Advised her we are a repair company cannot help her with floor, t line andrew. 7740773935"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW7232HW2

Near Anderson, SC 29625

Jerry D.

Job Details: 01/20/2025

"Left rear suspension is missing customer says unit was delivered like that, drain pump and hose broken also, ordering, j13; ordrng 1 W11396717 (Pump) and 1 W10802689 (Hose)"

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Taylors, SC 29687

Chris

Job Details: 01/20/2025

Unit has shorted wash motor . Ordeing for repair ; ordrng 1 WPW10605057 (Sump assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Greenville, SC 29607

Chris

Job Details: 01/20/2025

Installed new parts. Unit still wont dispense water . Unit has good pressure from supply. Called tech line and spoke with Leon .found scorched contact out of cabinet. Customer not available on previous visit . Customer states water has never dispensed since new. Unit was bought at Lowes discount store as non working appliance. Leon advised this is non repairable out of warranty. Manufacture states they take no responsibility from nonworking items sold out of Lowes discount store File number for call is 7740772004

We serviced a

MAYTAG OVEN

Model MEW9530FZ04

Near Greenville, SC 29609

Nathan

Job Details: 01/20/2025

"Needs thermal fuse. Tested cooling fan in diagnostics and it was working good. Cant test to see if its failing under normal operations. Will give quote for fan also in case its needed after repair. Quote to replace thermal fuse is $310.33 in which $155.16 would be due at time of acceptance and $155.16 due at time of completion. If needing cooling fan total repair cost would be $721.87 for both items. Will test operating after replacing fuse. If it ends up needing the control board along with fuse total would be $725.99. All quotes are for labor,service fee and parts included. Homeowner stated that oven door wasnt open while cooking so as long as the cooling fan is being turned on organically through board the fuse should be the only thing needed. Homeowner accepted quote for fuse and told him we may need other parts just in case. Office will call and schedule return visit when part arrives. ; ordrng 1 F12laborcode (F12 labor code) and 1 WPW10545255 (Fuse)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Travelers Rest, SC 29690

Larry M.

Job Details: 01/20/2025

Replaced motor. Ran test cycle. All functions pass.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Weaverville, NC 28787

Kari

Job Details: 01/20/2025

"Took quick pics, found unit had water in tub. Drained water and put unit into diagnostics. Fund a long fill and a hazardous water code stored. Ran through diagnostics cycle. Found the cold valve ran the entire time. The only time it would stop is when the tap at the house is shut off. Need water valve for repair. Gave cust est of $407.77 customer agreed and paid in full by cc office ran. Emailed receipt ; ordrng 1 W11038689 (Valve) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Alexander, NC 28701

Kari

Job Details: 01/20/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Marshall, NC 28753

Kari

Job Details: 01/20/2025

Installed parts unit checks ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Burnsville, NC 28714

Kari

Job Details: 01/20/2025

"Took quick pics, found unit not starting but has 240v correctly to terminal block. Found the door switch paddle was broken installed door switch unit checks ok ; used 1 W10237959 (Switch) from stock"

We serviced a

MAYTAG LAUNDRY CENTER

Model MVW7232HW2

Near Candler, NC 28715

Kari

Job Details: 01/16/2025

"Took quick pics, found unit showing 7-4 basket reengagement fault. Found the unit makes a lot of noise when trying to switch from agitation to spin. Unplugged unit and took rotor down, found the magnet part of slide had come off of the plastic piece. Part is covered under 1y part warranty. Gave cust est of $254.99 and customer agreed installed new slide kit and ran diagnostic cycle unit checks ok. Had office run ccfor $254.99 and email receipt. Unit checks ok; used 1 W10734521 (Slide) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF577KPS02

Near Campobello, SC 29322

Chris

Job Details: 01/16/2025

Ordeing door for trim gasket and warped body ; ordrng 1 W11681455 (Door) and 1 W10876598 (Logo)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Candler, NC 28715

Kari

Job Details: 01/16/2025

"Took quick pics, found unit showing F6E1 and panel is unresponsive. Took door off and found corrosion in ui due to console peeling. ; ordrng 1 W11460908 (Console) and 1 W11632709 (Ui) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Piedmont, SC 29673

Jerry D.

Job Details: 01/16/2025

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Piedmont, SC 29673

Jerry D.

Job Details: 01/16/2025

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Greenville, SC 29617

Larry M.

Job Details: 01/16/2025

Replaced main control. Ran test cycle. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Horse Shoe, NC 28742

Brian

Job Details: 01/16/2025

Unit pulled out when I arrived. Installed new main control. Tested and found all operations ok at this time. Did not move unit.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Horse Shoe, NC 28742

Brian

Job Details: 01/16/2025

"Installed cam, lower wire harness and clip according to service pointer. Calibrated and tested unit. At this time, all operations ok with no leaks detected."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Travelers Rest, SC 29690

Larry M.

Job Details: 01/16/2025

Wrong suspension size in package . Will order correct size. ; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Travelers Rest, SC 29690

Larry M.

Job Details: 01/16/2025

Replaced panel. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Greenville, SC 29607

Carl

Job Details: 01/16/2025

Installed new acu and valve ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS27CXWH3

Near Greenville, SC 29607

Carl

Job Details: 01/16/2025

Removed imk fan is not the same and no service matters on issue ; saved tckt

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS04

Near Mauldin, SC 29662

Carl

Job Details: 01/16/2025

Found bad water valve l14; ordrng 1 W11535162 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV3

Near Simpsonville, SC 29681

Carl

Job Details: 01/16/2025

Receive worn color door panel n15; ordrng 1 W11462451 (Panel black ss)

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW0

Near Greer, SC 29650

Chris

Job Details: 01/16/2025

Unit has shorted control . Part unavailable. Called 3rd party team . Unit is non repairable. File number for call is 7740669145

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF536RPS00

Near Greer, SC 29650

Chris

Job Details: 01/16/2025

Customer has water pressure fixed to correct pressure. Customer steamed unit still isnt making ice. Unit has no faults in test 56. Unit fills in test 45. Freezer temp is at 5 degrees and loaded . No compliant about temp keeping load cold. . Unit cycles in test 57&58 . Ice box fans activated . Temps set correctly on Ui. All fans work in test 3. Went to power cycle unit and unit is on extension cord as noted in pictures. Called tech line and spoke with Chris. Went over all checks with Chris . Chris advised to take Ice box temp . Icebox is at 12 degrees. Test 15 optics check ok . Test 1&2 check ok . Chris advised all checks are ok . Unit needs to be on a grounded 3 prong outlet. File number for call is 7740758666

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Hendersonville, NC 28739

Brian

Job Details: 01/16/2025

"Installed new ice maker. Tested ice maker and found all operations ok at this time, with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clyde, NC 28721

Kari

Job Details: 01/16/2025

"Took quick pics, found unit showing 7-5 shifter code and a 0-2 over suds code. Found units shifter wouldnt move arm and wouldnt do anything. Installed shifter and ran quick wash on cold water and tub is full of bubbles, cleared all excess soap. Unit checks ok. ; used 1 W11481722 (Shifter) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Greer, SC 29651

Chris

Job Details: 01/16/2025

Customer states clothes at end of cycle are more wet than normal and condensation remains on stainless basket at end of cycle. Unit has no stored faults. Unit passes automatic test cycle . All holes are punched through wash basket. Ran quick wash cycle . Unit passes quick wash cycle . Unit passes calibration. Called tech line and spoke with drew..drew advised unit works as designed. Unit will have moisture on stainless basket and is normal . Suspect customer loading procedure is at fault since unit works as designed when tech is present . File number for call is 7740756801

We serviced a

WHIRLPOOL WASHER

Model MHW563OHC3

Near Canton, NC 28716

Kari

Job Details: 01/16/2025

"Took quick pics, found unit showed F5E2 door not unlock code. Cleared code and ran diagnostic cycle. Found unit completed cycle no issues. Unit is on a pedestal and found it leaning a bit to the right and front . Took pedestal drawer out and found none of the feet nuts were locked. I put the unit all the way down and leveled pedestal. Locked the nuts on the pedestal. Took top off and tested resistance to latch. Found latch to be good and 120v to latch. Unit now spins properly and unlocks the door. Unit checks ok had office run cc for $150 and send receipt through the regular mail."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waynesville, NC 28786

Kari

Job Details: 01/16/2025

"Took quick pics, found no codes stored. Ran through diagnostics test and found unit completed all functions. Ran a bulky cycle with deep water and let fill. Unit filled up to the recirculating holes in the middle of the basket. Canceled cycle had customer fill unit with clothes and ran on a bulky cycle with deep fill. Unit filled and agitated normal. Found motor sitting on floor when full. Raised unit up and leveled. Unit is functioning as manufacturer designed. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Waynesville, NC 28786

Kari

Job Details: 01/16/2025

"Took quick pics, found no codes. Cust states unit will not agitate fully on any cycle but whites. Impeller will move but it just rotates slowly and never full speed. Tipped unit back and found gearcase oil slung around inside of cabinet and in the rotor. Need parts for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slide) and 1 N15 (Job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Pickens, SC 29671

Larry M.

Job Details: 01/16/2025

Installed main control. Ice maker did not work. Called techline. Spoke with Jeremy. Advised to change valve and harness. SR:7740755215; ordrng 1 W11548535 (Valve) and 1 W11548538 (Harness)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Pickens, SC 29671

Larry M.

Job Details: 01/16/2025

"Installed main control, harness, and drain pump. Ran test cycle. All functions pass."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fountain Inn, SC 29644

Carl

Job Details: 01/16/2025

Found burner caps stained cleaned and advised customer that is not the Finnish coming off she just needs to clean them unit ck ok

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Easley, SC 29642

Larry M.

Job Details: 01/16/2025

Found ui glitching when attempting to start cycle. Will need UI; ordrng 1 W11384511 (Console) and 1 J13jobcode (J13 job code)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Easley, SC 29642

Larry M.

Job Details: 01/16/2025

Ran diagnostics. No codes. Engaged hot water valve and cold water valve. Normal stream. Called techline. Techline said unit works as designed. SR:7740756369

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC302ESS00

Near Greer, SC 29651

Chris

Job Details: 01/16/2025

Unit has torn gaskets on fresh food doors. Gave customer a bluebook estimate of $899.92. Customer denied repair

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF577KPS02

Near Campobello, SC 29322

Chris

Job Details: 01/16/2025

Installed new control for imk failure . Unit check is ok

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Campobello, SC 29322

Chris

Job Details: 01/16/2025

Unit has no stored faults. Drain pump runs continuously. Removed console and blew through pressure hose .. Found soap suds in pressure hose. Ran regular cycle.unit check is ok.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FPS06

Near Piedmont, SC 29673

Jerry D.

Job Details: 01/16/2025

"Ordering, j13; ordrng 1 W10839793 (Badge) and 1 W11449028 (Door frez)"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Maggie Valley, NC 28751

Kari

Job Details: 01/16/2025

"Took quick pics, found unit wont start but hs lights and panel is responsive. Put into diagnostics and found F4E4 line voltage control error, F4E3 restricted air flow, and a F2E1 stuck button error. Cleared codes and put unit into diagnostics cycle and it immediately showed F1E1 internal board failure after trying to start diagnostics cycle. Checked power at outlet and on terminal block both check good with 240v and 120v in the proper places. Took front panel off and checked resistance to thermals and heater. All check good. Checked motor relays and belt switch. All check good according to tech sheet. Would need control for repair. Gave cust est of $562.11. Customer is going to buy a new one. Had office run cc for $150 Tc and email receipt"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Maggie Valley, NC 28751

Kari

Job Details: 01/16/2025

unit is working now.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC704FSS03

Near Hendersonville, NC 28739

Brian

Job Details: 01/16/2025

Found ice in ice bin freezing up and ice level arm broken. Found service pointer regarding issue. New Control kit (W11533213) ice maker (W11557001) needed. ; ordrng 1 W11533213 (Control kit) and 1 W11557001 (Ice maker) and 1 L14 (Job code)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF577KPS02

Near Arden, NC 28704

Brian

Job Details: 01/16/2025

Found right hand door dented on the top. New RH door (W11681453) needed. ; ordrng 1 W11681453 (RH door) and 1 L14 (Job code)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Spartanburg, SC 29301

Sam

Job Details: 01/16/2025

Found unit constantly draining. Let units drain pump time out. Checked diagnostics found unit with f1e1 and f3e1 error code. Unit will need new control most likely for repair and possibly pressure hose. Called safety and updated safety on what was found. Safety provided policy adjustment. Will order control for repair.W1d77g1wpl1; ordrng 1 W11603810 (Control) and 1 WP353244 (Hose) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Inman, SC 29349

Sam

Job Details: 01/16/2025

Installed waterline and reservoir/filter housing. Cycled units water after installing. No leaking found while dispensing water. Unit does not appear to be dripping water from dispenser at time of repair. All functions pass.

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPS2

Near Inman, SC 29349

Sam

Job Details: 01/16/2025

Customer stated unit is not tripping breaker but when pressing cycle selection like normal or tough it wont light up and react to key presses. Inspected wiring and diagnostics no error codes found. All wires secure but user interface keys still not responding. Will order user interface and control for repair.; ordrng 1 W11629911 (Control) and 1 W11690158 (User interface harness) and 1 W11622490 (Console) and 1 J13 (J13)

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Boiling Springs, SC 29316

Sam

Job Details: 01/16/2025

Found units handle to door fallen off found screws had come loose in one side of handle and caused right side to twist and crack where screw holds to door. Found trim pieces with cracks in them also. Will order new handle and trim pieces. ; ordrng 1 W11730234 (Handle) and 1 W10761018 (Trim) and 1 W10761014 (Trim) and 1 J13 (J13)

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Boiling Springs, SC 29316

Sam

Job Details: 01/16/2025

Installed control and user interface. Unit still not operating. Called techline. Techline found cavity thermostat with no resistance preventing microwave from getting power. Will order cavity thermostat for repair. SR#7740755902; ordrng 1 W11574181 (Thermostat) and 1 C1 (C1)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Boiling Springs, SC 29316

Sam

Job Details: 01/16/2025

Installed control and harness to unit. Cycled unit through calibration cycle and diagnostic cycle. All components activating. Unit no longer draining constantly. All functions pass.

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Lyman, SC 29365

Sam

Job Details: 01/16/2025

Helped RC with call.

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Lyman, SC 29365

Chris

Job Details: 01/16/2025

Installed new parts . Unit check is ok . New authorization is a1d74p0wl2

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Walhalla, SC 29691

Frank

Job Details: 01/16/2025

F5e2. Lock fail.. intermittent not draining. Ui hard to Puch selection you want.. wasn't going into diag mode easily; ordrng 1 W11680389 (Control) and 1 W11316246 (Pressure switch) and 1 W11565030 (Door lock) and 1 Jobcodel14 (Job code l14) and 1 W11603844 (Console)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW09

Near Walhalla, SC 29691

Frank

Job Details: 01/16/2025

Repaired leak..

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Simpsonville, SC 29681

Carl

Job Details: 01/16/2025

"Installed new harness ,cap and shifter ran diagnostics and a test cycle to ck operation unit ck ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pelzer, SC 29669

Jerry D.

Job Details: 01/15/2025

"Unit is a residential washer, this is a buisness, warranty voided, customer doesnt want to pay"

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW09

Near Pelzer, SC 29669

Jerry D.

Job Details: 01/15/2025

"Unit is outside, Advised customer per owners manual unit is not designed to be outside, she is upset she said she told the store it would be outside, tline. Robert, unit not designed to be outside , nothing further we can do, abvised customer to call customer service"

We serviced a

KITCHEN AID RANGE

Model KDRP467KSS09

Near Greer, SC 29650

Chris

Job Details: 01/15/2025

Temperature is off by 50 degrees. Bake element struggles to warm liner. Assume burn spots on element. No parts available

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Greenville, SC 29617

Larry M.

Job Details: 01/15/2025

Customer states unit doesnt cool intermittently. Checked for fault codes. None found. Fridge temp 37. Freezer temp 0. All functions pass.

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Greenville, SC 29611

Larry M.

Job Details: 01/15/2025

Installed drum. Found unit still making grinding noise. Asked customer if unit has been dropped due to possible cabinet damage. Customer said no. Will need bulkhead. ; ordrng 1 W11112242 (Bulkhead) and 1 N15jobcode (N15 job code)

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Greer, SC 29650

Chris

Job Details: 01/15/2025

Customer states unit takes multiple cycles to dry clothes. Unit has vent Restriction faults recorded. No other faults.. unit heats. Unit has weak airflow to outside vent . Showed customer. Air flow isnt strong enough for unit to operate as designed. Probe and dryer says unit reaches 203? in cycles off . Unit has vent restriction. Called tech line and spoke with Andrew. Unit works as designed. Customer needs vent cleaned. File number for call is 7740747665

We serviced a

WHIRLPOOL RANGE

Model WEC310S0FW4

Near Fountain Inn, SC 29644

Carl

Job Details: 01/15/2025

Installed new burner and control cycled unit to ck operation unit ck ok

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