We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Columbus, NC 28722
Brian
Job Details:
01/29/2025
"Found door dropping down. Inspected and found RH hinge had fallen out of position. Corrected and tested and found door now functioning properly. Informed customer that if issue happens again, left hinge (W11712995) and right hinge (W11712996) may need to be replace. Quoted customer 487.95 to replace hinges. Collected 160 for todays work."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2025
Found units handle cracked at mounting where screw goes. Checked mount found screw backing out of one side of handle causing handle to fall and twist cracking mount that holds handle. Unit will need new handle. Will order for repair.; ordrng 1 W11730234 (Handle door) and 1 J13 (J13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Columbus, NC 28722
Brian
Job Details:
01/29/2025
"Found freezer door not closing all the way, properly. Adjusted both doors and found doors now closing and sealing. At this time all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Boiling Springs, SC 29316
Sam
Job Details:
01/29/2025
Found unit not cooling. Found units starter clicking on and then off after a few seconds. Compressor never tries to come on. Will order new starter device for repair.; ordrng 1 W11547180 (Start device) and 1 J13 (J13)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Inman, SC 29349
Sam
Job Details:
01/29/2025
Installed all parts. Cycled unit to 350 bake and cycled all burners. All activating and getting to proper temperature. Checked fans. Fans operating. Checked door switch door switch operating light coming on and off with door switch. Checked cook top on and hot indicators both working. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Greer, SC 29650
Chris
Job Details:
01/29/2025
Unit is completely dead . Ui wouldnt power up . Unit has interior light on . Voltage good at terminal block. Found loose screw on terminal block.tightened screw and re applied power. Unit began working . If problem persists unit will need new user interface. Gave customer a blue book estimate at $757.67. Ran unit several times after securing connection . No stored faults . Unit works as designed at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, SC 29651
Chris
Job Details:
01/29/2025
Unit has shorted wash motor. Replaced from stock. Unit check is ok . No leaks
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Greer, SC 29651
Chris
Job Details:
01/29/2025
Found cabinet rattle . Shimmed cabinet/wrapper. Unit check is ok . New authorization is w1da9t1nl2
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Inman, SC 29349
Chris
Job Details:
01/29/2025
"Oil residue on Geacase . Found shifter not extending all of the way putting cam in bind. Replaced parts from stock. Unit check is ok . New auth is m1da9u1nl1.5; used 1 W11481722 (Shifter), and 1 W10721967 (Cam) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JUCFP242HX11
Near Greenville, SC 29609
Nathan
Job Details:
01/29/2025
Back half of filter housing broke off trying to get filter in because it was a really tight fit. Need to order filter housing and foam for dampening because old foam will tear up trying to remove. Looked up filter housing and its supposed to be one piece but back half separated when homeowner tried replacing filter. Office will call and reschedule return visit when parts arrive. ; ordrng 2 W11580302 (Filter block)s and 1 W11594479 (Filter housing) and 1 W10281589 (Filter tape) and 1 L14laborcode (L14 labor code)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Greenville, SC 29605
Nathan
Job Details:
01/29/2025
Quoted $654.32 to replace sump assembly. Diverted is leaking and wicked up right side. Pulled out dishwasher to make sure tub or heater wasnt leaking. Homeowners accepted quote $327.16 is due today and $327.16 due upon completion. ; ordrng 1 W11178672 (Sump and motor assembly) and 1 L14laborcode (L14 labor code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near Greenville, SC 29605
Nathan
Job Details:
01/29/2025
"Replaced main control for no fan operation in diagnostics,cooling, and ice maker issues. Checked to see if fans work in diagnostics and set ads to 8 hour defrost. Everything should be performing as designed. 13.6 Im thermistor. Tech line says Jake to replace the refrigerator thermistor and ice box fan file 7740840979. Replaced thermistor with truck stock part. When trying heater it stated it had a thermistor short so I called tech line again to confirm which thermistor and he said to replace the ice maker that has the thermistor on it. ; ordrng 1 W11658802 (Ice maker) and 1 J13laborcode (J13 labor code), used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Greenville, SC 29607
Nathan
Job Details:
01/29/2025
Ice maker auger isnt letting ice out unless bucket is pushed down. If bucket is pushed down it only allows a little bit of ice through unless you keep pressure on it. Says stuff on top shelf is freezing milk and had some water thats freezing on top. ; ordrng 1 W11347840 (Ice bucket) and 1 WPW10258544 (Auger shaft) and 1 W10852956 (Spring) and 1 WP2220458 (Auger coupling) and 1 W11202789 (Auger motor) and 1 W11236851 (Diffuser) and 1 W11724692 (Thermistor RC) and 1 N15laborcode (N15 labor code)
We serviced a
KITCHEN AID OVEN
Model KSGG700ESS7
Near Greenville, SC 29607
Nathan
Job Details:
01/29/2025
Homeowner had gas pressure checked and they said that gas pressure was good. Everything on oven is very low pressure. Need to order gas valve that has regulator on it. Told homeowner to not use the oven until regulator comes in. Office will call and schedule return visit when part arrives. ; ordrng 1 W10861656 (Gas regulator) and 1 N15laborcode (N15 labor code) and 1 GiveparttoNathantosneakinpleasetakesaboutanhourandshecantuseoven (Give part to Nathan to sneak in please takes about an hour and she cant use oven)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Columbus, NC 28722
Brian
Job Details:
01/29/2025
"Found f7e5 (shifter failure) F2e1 (stuck button). Tested unit in diagnostics and found it not spinning. Checked and found washplate loose on shaft. Attempted to remove washplate and could not. Tightened washplate. Attempted to remove rotor and could not. After tightening washplate, I tested unit again. Unit is passing diagnostics test. Also tested unit in normal cycle. Unit started cycle ok. If issue happens again, screw (W10752187) may be needed. However, if washplate or any other drive or motor components need to be replaced, we would have to replace inner and outer wash tub as well as gearcase and all motor components. Quoted customer 273.86 to replace screw. Customer did not wish to proceed with repairs at this time. Collected 150 for service call."
We serviced a
WHIRLPOOL WASHER
Model WTW6150PB0
Near Asheville, NC 28801
Brian
Job Details:
01/28/2025
Customer says sometimes the unit will lock her out and she cant open it and other times it wont drain. Found no saved error codes. Tested unit in diagnostic and f0e3 (over load) error after diagnostic cycle. Basket and agitator is spinning freely. Cleared code and tested again and found same issue. Clutch (W10754448) Stator (W11195971) slider (W10734521) and control (W11627517) needed. ; ordrng 1 W11627517 (Control) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Asheville, NC 28803
Brian
Job Details:
01/28/2025
Customer had painters working on the house and had unit inaccessible. Customer will need to reschedule. Did not touch or service unit. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Fountain Inn, SC 29644
Chris
Job Details:
01/28/2025
Unit needs repair kit for squeaking noise. Gave customer a bluebook estimate for repair at $427.21. Installed new parts. Unit check is ok ; used 1 4392065 (Repair kit) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS00
Near Pendleton, SC 29670
Frank
Job Details:
01/28/2025
unit moved out on arrival.. leaking from valve.. warped floor boards. Bb quoted 556.49.. ordering hose for imk just in case.. paid $278.25. Owe $ 278.25; ordrng 1 W11312191 (Valve) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Pendleton, SC 29670
Frank
Job Details:
01/28/2025
"In compressor tested condenser coil touching each other.. separated them, not buzzing anymore"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Greenville, SC 29611
Nathan
Job Details:
01/28/2025
Replaced latch and tested operation. Everything is performing as designed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QVS03
Near Greenville, SC 29605
Nathan
Job Details:
01/28/2025
Got refrigerator to run after power cycling user interface 7740832283 Adrian from techline says there may be an issue with the user interface or may have had a glitch. Relay on board is cycling so he told me if clicking on relay stops when fan is unplugged its the fan but if it keeps clicking its the board. Quote to replace evaporator fan is $562.20. Charging card half $281.10 today for refrigerator and the same when repair is complete. Office will call and schedule return visit when parts arrive. ; ordrng 1 W11671461 (Evaporator moror) and 1 N15laborcode (N15 labor code)
We serviced a
JENN-AIR OVEN
Model JMW2427DS01
Near Candler, NC 28715
Kari
Job Details:
01/28/2025
Installed parts unit checks ok. Customer paid balance of $1302.18 via check. Emailed receipt
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Asheville, NC 28803
Brian
Job Details:
01/28/2025
"Unit unplugged when I arrived. Plugged unit in and found drain pump coming on. Let pump time out and found f3e1 (pressure system fault). After clearing codes, drain pump came back on. New Control (W11608056) needed. ; ordrng 1 W11608056 (Control) and 1 J13 (Job code)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hendersonville, NC 28792
Brian
Job Details:
01/28/2025
"Tested and found unit reaching proper temps but no airflow. Removed vent line and found airflow to unit normal, indicating that there is a clog, kink or obstruction in vent line under house. Informed customer that they would have to have vent lines inspected and cleaned to resolve issue. Unit itself ok. Customer understood."
We serviced a
KITCHEN AID OVEN
Model KEBS208SSS04
Near Greenville, SC 29605
Nathan
Job Details:
01/28/2025
Tested oven sensor for upper and lower oven. Upper oven was set for 30 degrees higher and sensor tested at 50 degrees higher. When I tested oven it was at 20 degrees too hot. Quoted $353.08 should be $70 more but this is the second appliance so theres a trip charge discount. Office will call and schedule return visit when parts arrive. ; ordrng 1 WPW10131825 (Sensor probe) and 1 J13laborcode (J13 labor code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Spartanburg, SC 29307
Sam
Job Details:
01/28/2025
Installed panel door to unit. Cycled unit through quick wash. No leaks found during quick wash cycle. All components working. All functions pass.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fletcher, NC 28732
Brian
Job Details:
01/28/2025
Installed drum and front panel clips. Tested unit and found all operations ok at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Spartanburg, SC 29301
Sam
Job Details:
01/28/2025
Found unit leaking at front left corner of dishwasher. Found that hinge on left side was not attached to door. Causing door to not have a tight fit at corner causing leak. Reattached hinge and adjusted position of door. Cycled dishwasher through quick wash. All components working. Unit no longer leaking. All functions pass.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Easley, SC 29640
Carl
Job Details:
01/28/2025
Installed new facia and idler cycled unit ck ok
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Waynesville, NC 28785
Kari
Job Details:
01/28/2025
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Waynesville, NC 28786
Kari
Job Details:
01/28/2025
"Installed parts, unit checks ok W1DAI91NL1.5"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, SC 29609
Larry M.
Job Details:
01/28/2025
Found dryer belt popped. Will need dryer repair kit. ; ordrng 1 341241 (Belt) and 1 Dryerrepairkit (Dryer repair kit) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Greenville, SC 29617
Larry M.
Job Details:
01/28/2025
Found evaporator freezing up heater not coming on. ; ordrng 1 W11559968 (Fan) and 1 W11650660 (Heater) and 1 N15jobcode (N15 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Easley, SC 29642
Larry M.
Job Details:
01/28/2025
Found evap fan making noise. Will need evap fan. ; ordrng 1 WP2315549 (Fan) and 1 W11566475 (Harness) and 1 J13jobcode (J13 job code)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Travelers Rest, SC 29690
Larry M.
Job Details:
01/28/2025
Could not get unit to power on after installing relays and fuses. ; ordrng 1 279827 (Motor) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details:
01/28/2025
Removed compressor and installed new compressor and dryer filter Installed 68 grams of r600 unit is pulling down temp with good frost pattern unit ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Waynesville, NC 28785
Kari
Job Details:
01/28/2025
Installed parts unit checks ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Fletcher, NC 28732
Brian
Job Details:
01/28/2025
Tested unit and found it not heating and is pulling 10 amps. High voltage repairs needed. Transformer (W11545871) diode (W11256462) capacitor (WPW10574736) and Magnatron (W11495561) needed. ; ordrng 1 W11545871 (Transformer) and 1 W11256462 (Diode) and 1 WPW10574736 (Capacitor) and 1 W11495561 (Magnatron) and 1 U18 (Job code) and 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Boiling Springs, SC 29316
Sam
Job Details:
01/28/2025
Found unit making rattling noise in back of unit. Checked fans. Found condenser fan causing rattling noise rubbing up against housing of fan. Adjusted housing and fan blade placement. Unit no longer making noise. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Hendersonville, NC 28791
Brian
Job Details:
01/28/2025
"Installed new ice maker fill tube according to service pointer. Tested ice maker multiple times. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KBS2
Near Greenville, SC 29605
Nathan
Job Details:
01/28/2025
Replaced hinges that keep coming off of spring allowing door to fall. Tested operas and everything is performing as designed.; ordrng 1 AUTH#K1D8B90APL1PTS/LBR1X (AUTH# K1D8B90APL1 PTS/LBR 1X)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ08
Near Greer, SC 29651
Nathan
Job Details:
01/28/2025
Helping Chris replaced door and control board. Tested and everything is performing as designed.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Travelers Rest, SC 29690
Larry M.
Job Details:
01/28/2025
"Replaced dryer repair kit, motor, and wheel. Ran test cycle. All functions pass."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
01/28/2025
Verified power source. Found element not coming on. Will need element and thermal fuse ; ordrng 1 279838 (Element) and 1 WP3977767 (Thermal fix) and 1 W10900067 (Thermal fuse) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Westminster, SC 29693
Frank
Job Details:
01/28/2025
Found leaking from detergent left front detergent dispenser.. tub ring cracked needs replacement.; ordrng 1 WPW10172154 (Dispenser) and 1 WPW10362224 (Tub ring) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near Seneca, SC 29672
Frank
Job Details:
01/28/2025
44 in rt fc 44 in . 43 in rc. Ice ball on EVAP.. leak or restriction..; ordrng 1 Jobcodex20 (Job code x20) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a) and 1 W11455472 (Compressor) and 1 W11455370 (Evaporator) and 1 W11109499 (Drier) and 1 w11506635 (Access port)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seneca, SC 29672
Frank
Job Details:
01/28/2025
"Found belt broke, replaced with dryer kit from spare ts.tested working ok heating ok; used 1 439067 (Dryer kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Westminster, SC 29693
Frank
Job Details:
01/28/2025
Imk not turning all the way to drop ice.. water filling hitting ice then spilling over.. replacing imk.; ordrng 1 W10873791 (Ice maker) and 1 Jobcodej13 (Job code j13)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HBS00
Near Starr, SC 29684
Frank
Job Details:
01/28/2025
"Low to no refrigerant, compressor only pulling 1 amp.. both compartments warm ordering compressor and. Evaps. Could have leaks. All covered under warranty 5/10 yr.. paying tc; ordrng 1 Jobcodex20 (Job code x20) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 W10779331 (Compressor) and 1 W11546605 (Evaporator) and 1 WPW10643261 (Evaporator) and 1 wpw10143759 (Drier) and 1 w11506635 (Access port)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Piedmont, SC 29673
Jerry D.
Job Details:
01/28/2025
"Outer glass broken, ordering, j13; ordrng 1 W10310922 (Trim) and 1 W10323589 (Handle) and 1 W11602914 (Stainless door)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
01/28/2025
"Temps cycling. 213 @ 145, Found customer vent is clogged on roof, advised to call vent cleaners"
We serviced a
MAYTAG WASHER
Model WTW8127LC1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/28/2025
"Also Bezel and switch assembly broken, ordering, j13; ordrng 1 W11094976 (Bezel) and 1 W11175629 (Assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Duncan, SC 29334
Chris
Job Details:
01/28/2025
Customer states unit works and canceled appointment on Monday
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Greer, SC 29651
Chris
Job Details:
01/28/2025
Unit has shorted control.pump is energized as soon as power is applied. Will not wake up. Ordeing for repair ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ08
Near Greer, SC 29651
Chris
Job Details:
01/28/2025
Installed new parts.Unit check is ok . New labor authorization is w1d9od0nl1.5
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/28/2025
"Lid warped, ordering, j13; ordrng 1 W11416841 (Lid) and 1 W11128305 (Hinge) and 1 W11128306 (Hinge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/28/2025
"Customer says during wash, motor is loud and then tripped the breaker, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W11299377 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Lyman, SC 29365
Sam
Job Details:
01/28/2025
"Found unit not washing dishes. Found unit with f4e3 error code and f7e1. Units wash motor failure and unit not heating. Checked connections, connections secure. Unit needs new wash motor for repair. Gave customer estimate of 331.00. Customer approved of estimate. Will order pump and motor for repair. Collected estimate of 331.00 all today.; ordrng 1 W11613479 (Pump and motor) and 1 J13 (J13)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Weaverville, NC 28787
Kari
Job Details:
01/27/2025
"Took quick pics, found unit door gasket falling out and was cut in half. Installed new gasket. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Weaverville, NC 28787
Kari
Job Details:
01/27/2025
Installed parts. Unit checks ok. Customer paid in full first trip
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Mars Hill, NC 28754
Kari
Job Details:
01/27/2025
"Took quick pics, found unit ff section still has condensation forming around door gaskets and on inside of ff compartment. The auger box is rusty and discolored and the auger motor and yolk are rusty and makes a grinding noise, adjusted rollers and leveling on unit and there is a gap at the top of the ff door. Looks like there is a rip in the gasket and the magnet is falling out/ missing from the very top corner. Will need ff door and auger parts for repair. ; ordrng 1 LW10912110 (FFSS Door) and 1 Q16 (Job code) and 1 W11715972 (Bracket) and 1 WPW10169511 (Coupler) and 1 W10841140 (Rtv clear)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ
Near Burnsville, NC 28714
Kari
Job Details:
01/27/2025
"7740816641 Dylan Took quick pics, first took temps found unit in garage and ambient temp of garage is approximately 47degrees F, ff 40 degrees and fz is about 30 degrees. Setcontrol to Max cooling and compressor and fan came on immediately. Called techline spoke with Dylan he recorded temps and recommended unit be housed in a location that is consistently above 55 degrees Fahrenheit for compressor thermals to work properly. Unit is working as manufacturer designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Walhalla, SC 29691
Frank
Job Details:
01/27/2025
"Replaced listed parts tested cycle, filling agitating and spinning ok"
We serviced a
KITCHEN AID DISHWASHER
Model KDPM604KPS0
Near Hendersonville, NC 28791
Brian
Job Details:
01/27/2025
Found Fae2 (vent motor problem) F7e1 (wash motor problem) error codes. Cleared codes. Ran unit through diagnostics and found it completing without issue or giving error codes. Contacted tech support and spoke to Rob. We reviewed prewash and pre rinse with customer. Informed customer not to completely wash dishes before loading. Informed customer that incoming water needs to be at least 120 going into unit. We found unit itself functioning as designed. He did not recommend replacing any parts at this time. Did not move unit.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC302ESS03
Near Hendersonville, NC 28739
Brian
Job Details:
01/27/2025
"Installed left and right fresh food gasket. Ensured doors were sealing properly. At this time, all operations ok with no leaks detected, did not move unit."
We serviced a
KITCHEN AID RANGE
Model KFGC500JSS05
Near Greenville, SC 29615
Nathan
Job Details:
01/27/2025
7740817894 Kirt says replace dsi module board. Has a burnt resistor and capacitor. Bake and broil functions not working. Ordering dsi board to fix after calling tech line on the ; ordrng 1 N15laborcode (N15 labor code) and 1 WPW10511278 (DSI BOARD) and 1 Homeownergoingtosendinmoveindatereceiptforwarranty (Homeowner going to send in move in date receipt for warranty)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Greenville, SC 29609
Nathan
Job Details:
01/27/2025
"Had three error codes. F0E0,F8E6,&F9E1. Called tech line on the F0E0 code and he stated it means no error. Ordering lower wiring harness for the other two codes. One for long drain and the other detecting the water in for so long because it wouldnt drain. Office will call and schedule return visit when parts arrive. ; ordrng 1 N15laborcode (N15 labor code) and 1 W11590868 (Lower wiring harness) and 1 W11543994 (ACU (may not need if customer has no issues by the time we get back out))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Greer, SC 29651
Chris
Job Details:
01/27/2025
Unit has bad friction pad. Installed new pad. Unit check is ok ; used 2 WP8268961 (Friction pad) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Asheville, NC 28804
Kari
Job Details:
01/27/2025
"Took quick pics, found unit stuck in safety loop and drain pump running. Wait for it to finish and put unit into diagnostics. Found a 3-1 pressure sensor error. Found hose connected to port properly. Ran diagnostic test and unit completed all steps then after kept running safety loop. Recalibrated unit and ran quick wash. Unit filled and stopped valve, and started agitation. Will need control for complete repair. Did let customer know control on BO; ordrng 1 W11608056 (Control) and 1 J13 (Job code)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Alexander, NC 28701
Kari
Job Details:
01/27/2025
"Took quick pics, found unit had stopped in spin and clothes were soaking wet still. Lid was locked with load inside customer had unplugged it and waited 24 hrs before plugging it back in and the lid opened. There is still excessive water in unit. Found wire to drain pump was broken in half in harness cover. Corrected wiring harness. Ran diagnostic cycle. Unit checks ok. ; used 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Greer, SC 29651
Chris
Job Details:
01/27/2025
"Found refrigerant lines, rattling off of cabinet. Insulated lines and raised front of unit. Unit check is OK"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Greer, SC 29650
Chris
Job Details:
01/27/2025
Unit has frozen drain. Drain pan is bowed/warped causing drain to freeze over. Gave customer a bluebook estimate at $563.11. Installed new part. Unit Check is ok ; used 1 W11457241 (Drip pan) from stock
We serviced a
KITCHEN AID MICROWAVE
Model KEMS378SBL00
Near Greer, SC 29650
Chris
Job Details:
01/27/2025
Customer states unit intermittently heats. Unit has multiple f6 faults. Service pointer K4317464 advised to change multiple controls for f6 fault .parts are unavailable
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Duncan, SC 29334
Chris
Job Details:
01/27/2025
"Found loose power connection at outlet. Re seated connection. Unit is installed at angle. Tried to straighten unit but cant mount unit straight, customer will have to contact builder about install"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Duncan, SC 29334
Chris
Job Details:
01/27/2025
Unit is in RV with no access panel. Called tech line and spoke with Andrew. Imk runs in diagnostics mode but has no water hook up or access. Unit has no heat or climate controlled setting when not in use. Fill tube isnt frozen over . Water engage and disengage can cause air in water run to freeze line and limit ice production. Andrew states unit must be at 55 degrees or higher to operate as designed. Unit works as designed. File number for call is 7740819263
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Inman, SC 29349
Chris
Job Details:
01/27/2025
"Customer states unit drips water out of dispenser. Unit is not dripping from bin or separator . Called tech line and spoke with Johnathan. N0 known service pointers . Unit was installed in September and first service visit in October.all connections are tight related to water system parts . Unit has 53 psi .no bridged ice cubes. Ice bin is full . Test 25 shows 00 an doesnt drip. Gained access to valve . Unit has no voltage dispenser valve during idle . Unit has 120 to valve during dispense. Exited diagnostics and performed same checks . Checks ok . Ran several gallons through dispenser. NO drip, no bleeding voltage or air in water system . . Tech line and no suggestions on customers stated problem . Tech line suggest unit works as designed. File number for call is 7740446613"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Easley, SC 29640
Larry M.
Job Details:
01/27/2025
Installed main control and UI. Found unit still locking and unlocking and not going to into cycle. ; ordrng 1 W11643701 (Harness) and 1 W11670519 (Latch) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Weaverville, NC 28787
Kari
Job Details:
01/27/2025
"Took quick pics, found unit showing F8E1 long fill and unit is on a well system. Found the cold valve full of sediment. Installed new valve. Ran diagnostic cycle. Unit checks ok customer has a water thing hooked up to machine between the tap and the valve, advised she take that contraption apart and clean it because if there is sediment in valve screen it is also probably built up in the box thing. Also found 22 psi into washer. Which is in range, but did advise customer if she could get it to the 35 psi range it would be a better fill. ; used 1 W11614515 (Valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Moore, SC 29369
Sam
Job Details:
01/27/2025
Installed parts. Cycled unit through diagnostics cycle. All components activating. No leaks during cycle. Unit heating again. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAW4
Near Moore, SC 29369
Sam
Job Details:
01/27/2025
Customer stated unit has multiple issues. Units stoppers for upper rack cracked causing rack to fall off of rails when pulled out. Will need new stops. Unit also not heating. Has f7e1 error code. Unit will need new control and possibly heater. Will order both just in case. Unit also spitting water out of front vent of dishwasher. Called techline. Techline says if vent looks operational and nothing looks broken unit most likely has issue with spray arm. Found hole and splitting happening in spray arm possibly causing water to spit out of vent when in use. Will order spray arm as well. Will return with all parts for repair.SR#7740822775; ordrng 2 WP8565925 (Stops)s and 1 W10804120 (Control) and 1 W10518394 (Heater) and 1 WPW10340504 (Spray arm) and 1 N15 (N15)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Spartanburg, SC 29301
Sam
Job Details:
01/27/2025
Customer states unit not drying clothes. Checked voltage. Unit has good voltage of 240. Checked for heat unit heating and cycling heat on and off. Checked vent airflow. Found airflow to be lacking. Checked vent outside. Vent checks clear. Checked vent behind unit. Vent partially kinked and tubing in back is very long about 8 feet. Reduced venting in back to about 3 feet and tried to position vent where it will not kink. Units airflow improved. Clothes should dry properly now. All functions pass.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Inman, SC 29349
Chris
Job Details:
01/27/2025
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/27/2025
Found unit with f3 e0 error code. Cycled unit through diagnostics. Temp sensor has no temperature reading. Found unit needs new temp sensor based on resistance check. Units temp sensor replaced but still having same issue. Unit possibly has problem with board. Will order board and harness from board to temp sensor for repair. ; ordrng 1 W11620481 (Control) and 1 W11465032 (Harness) and 1 J13 (J13)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PW0
Near Boiling Springs, SC 29316
Sam
Job Details:
01/27/2025
"Found unit making whining noise when in spin. Checked underneath unit. Nothing abnormal underneath unit. Unit will need new gearcase for repair, will order new gearcase. ; ordrng 1 L14 (L14) and 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Easley, SC 29642
Larry M.
Job Details:
01/27/2025
Found hinge bent and not keeping door in correct position. Will need door and hinge. ; ordrng 1 W11652980 (Door) and 1 W11505709 (Hinge) and 1 N15jobcode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/27/2025
"Evaperator Fan motor inoperable, ordering, j13; ordrng 1 W10561029 (Motor)"
We serviced a
KITCHEN AID MICROWAVE
Model KMBP107ESS03
Near Simpsonville, SC 29681
Jerry D.
Job Details:
01/27/2025
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS06
Near Simpsonville, SC 29681
Carl
Job Details:
01/27/2025
Found fan open and thurmiser out of range n15; ordrng 1 W11610999 (Evaporator cover) and 1 N15 (Labor)
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADF
Near Simpsonville, SC 29681
Carl
Job Details:
01/27/2025
Needs all 4 burner bases and burners and the top is cracked no
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS7
Near Arden, NC 28704
Brian
Job Details:
01/27/2025
Installed new door hinges and outer door panel. Tested and found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Royal Pines, NC 28704
Brian
Job Details:
01/27/2025
When I arrived I found wash light flashing. When start button is pushed lid locks and then unlocks. Held start button to cancel cycle. Found no saved error codes. Tested unit in diagnostics and found unit completing without issues. Calibrated unit. Tested unit in normal cycle and found it functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Simpsonville, SC 29680
Carl
Job Details:
01/27/2025
Installed new dispenser and control cycled several times to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Fountain Inn, SC 29644
Carl
Job Details:
01/27/2025
Found motor open. And pad switch weak l14 ; ordrng 1 W11202789 (Auger motor) and 2 W11624941 (Pad)s
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Fountain Inn, SC 29644
Carl
Job Details:
01/27/2025
Ck all fittings and valves no leaks cycled oven to ck operation unit ck ok
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Inman, SC 29349
Sam
Job Details:
01/27/2025
Removed unit with help of second man. Installed switches to unit. Cycled all burners and blower fan. All components working. All functions pass.Jenn air provided policy adjustment for 2nd man help j1d9j30al2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ05
Near Mills River, NC 28759
Brian
Job Details:
01/27/2025
Found temps to be 43 in fresh food and 33 in freezer when I arrived. Customer said another company has been out and replaced (W11594670) control box and (W10384183) temp sensor. I removed evaporator cover and found some frost on incoming evaporator tubes but none anywhere else on evaporator. Compressor is running and fans are ok. Sealed system repairs needed. Compressor (W11332033) coupler (W11506619) coupler (W11574641) coupler (W11506619)evaporator (W11282685) coupler (W11504450) coupler (W11506619) dye drier (wpw10143759) r600a. Contacted tech support and documented findings with Johnathan. Sr number (7740820345). ; ordrng 1 W11332033 (Compressor) and 1 W11506619 (Coupler) and 1 W11574641 (Coupler) and 1 W11506619 (Coupler) and 1 W11282685 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 Wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS05
Near Simpsonville, SC 29680
Jerry D.
Job Details:
01/27/2025
"No power to inverter, found black connector above compressor has a bad terminal for power to converter, T line andrew, SR# 7740822894"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Easley, SC 29642
Larry M.
Job Details:
01/27/2025
Found water lines freezing up. Tested power to water valve. Unit is getting enough power. Will need control board and thermistor. Quoted customer $606.10 to replace. Customer declined
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Easley, SC 29640
Larry M.
Job Details:
01/27/2025
Found inner tub out of balance. Will need inner tub; ordrng 1 J13jobcode (J13 knob code) and 1 W11513244 (Basket)