We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Pendleton, South Carolina 29670
Jerry D.
Job Details:
09/15/2023
"Found center burner and right front burner not lighting burners are crooked, removed top and straightened burners, reassembled top and ignition on all burners chks ok, oven ignition chks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFXS25RYMS2
Near Seneca, South Carolina 29672
Frank
Job Details:
09/15/2023
Replaced valve. Tested working ok. Ran water got all air out of line.. working ok
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Mauldin, South Carolina 29662
Carl
Job Details:
09/15/2023
On bbn phone said problem was fixed
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/15/2023
Ran diagnostics imk stalling and valve is leaking after actuation causing imk to over fill mold l14; ordrng 1 Wpw10341329 (Valve) and 1 W11658802 (Imk) and 1 L14 (Labor)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, South Carolina 29680
Derek
Job Details:
09/15/2023
Installed parts and cycled unit. Unit operating normally. Checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
09/15/2023
"Control board is shorted and wire harness and capacitor, estimate 897.00 customer is purchasing a new unit, charge 150.00"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Anderson, South Carolina 29624
Jerry D.
Job Details:
09/15/2023
"House smells and roaches everywhere, all burners and cntrl are burnt from roaches, installed burner sent preid, wont go back in this house"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Easley, South Carolina 29642
Frank
Job Details:
09/15/2023
Fc temp 5 degrees 40 in rc. Temps all the way to cold.. customer had humming out of compressor then warm temps in fridge.. ice build up around ice chute still.. ice clumping in bin..; ordrng 1 W11566891 (Control board) and 1 W11551456 (Freezer door stainless) and 1 W11635510 (Compressor) and 1 2manjob (2man job) and 1 Sealedsystemtech (Sealed system tech) and 1 W11504415 (28a) and 1 W11504431 (28b) and 1 W11506619 (28b) and 1 R600a (R600a) and 1 W11506619 (Access port) and 1 W11109499 (Drier) and 1 Jobcodex20 (Job code x20) and 1 W10841140 (Adhesive tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lyman, South Carolina 29365
Chris
Job Details:
09/15/2023
"Found kinked water lines in door from factory, un installed door and re installed door. Unit check is ok . No leaks . 2 man auth is w18m7r0nl2"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Greenville, South Carolina 29615
Chris
Job Details:
09/15/2023
Unit un installed prior to arrival. Found refrigerator evap drain froze over . Disassembled entire unit. Cleared drains from front and back . Unit check is ok
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536WS01
Near Greer, South Carolina 29650
Carl
Job Details:
09/15/2023
Installed spark module new harness will not commect to the module wrong molex ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/15/2023
Found valve leaking j13; ordrng 1 11038689 (Valve) and 1 J13 (Labor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/15/2023
Installed rack mount and tub nuts cycled ck unit for operation unit ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, South Carolina 29624
Jerry D.
Job Details:
09/15/2023
"Terminal block broken installed block sent preid, cycled unit through test and all functions are working properly"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Asheville, North Carolina 28805
Brian
Job Details:
09/15/2023
Found touchpad console scratched. Installed new console and tested.found all operations ok with no gas leaks detected. Did not move unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fairview, North Carolina 28730
Brian
Job Details:
09/15/2023
"Installed new inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Asheville, North Carolina 28805
Brian
Job Details:
09/15/2023
Found dents in left door. Installed new door and tested. Found all operations ok at this time. Did not move unit.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Asheville, North Carolina 28803
Brian
Job Details:
09/15/2023
"Removed agitator and spin basket. Found a lot of gunk build up in agitator plate, and spin basket and wash tub. Showed customer. Cleaned all parts. Put back together, with new agitator plate and tub ring. Tested unit and found all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Asheville, North Carolina 28803
Brian
Job Details:
09/15/2023
"Customer said that unit has been not been working properly for more than a month. They said it would warm up, then cool again and then warm up again but never maintain a consistent cold temp. Found freezer evaporator frozen over. Tested in diagnostics and found all fans working and heater coming on. Inspected door, and found power harness kinked and damaged. Clip (W11546684) control (W11566851) thermistor (WPW10384183) and freezer door (LW10918659) needed. Left u it unplugged and recommended customer put towels in and around unit and keels an eye on it, as ice melts, to prevent water from getting onto floor. Customer understood. ; ordrng 1 W11546684 (Clip) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor) and 1 LW10918659 (Freezer door) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, South Carolina 29642
Frank
Job Details:
09/15/2023
Installed parts running ok. Went through diag ok; used 1 W10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Easley, South Carolina 29642
Frank
Job Details:
09/15/2023
Cord burnt terminal replacing terminal and cord.. 266.40 paid by check; used 1 Cord (Cord) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Easley, South Carolina 29640
Frank
Job Details:
09/15/2023
Replaced terminal block fixed wiring tested working ok
We serviced a
KITCHEN AID RANGE
Model KSEG950ESS2
Near Pickens, South Carolina 29671
Frank
Job Details:
09/15/2023
F2e1 stuck key code.. replacing panel and board; ordrng 1 W10915815 (Console) and 1 W11100513 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Canton, North Carolina 28716
Brian
Job Details:
09/15/2023
Installed new latch and user interface. Found unit responding properly but model and serial did not transfer over. Put on original main control and found model and serial stored in unit now. Tested unit in diagnostics with customer present and found all operations ok with no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, South Carolina 29642
Matt
Job Details:
09/15/2023
"Installed new control, harness, lid lock and motor. Tested operation and found unit turns tub with agitator during wash. Fund cam separated. Replaced cam and ran a quick wash cycle. All functions pass.; used 1 W10721967 (Cam) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Anderson, South Carolina 29624
Jerry D.
Job Details:
09/15/2023
"Terminal block broken, installed new terminal block sent preid, all functions are working properly unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Asheville, North Carolina 28801
Kari
Job Details:
09/15/2023
"Took quick pics, found unit not making ice, found the upper ice maker not producing ice quickly or sometimes at all. Found test 56 showing an E5 which is thermistor in icemaker is too cold ran test 57 and unit completed harvest and also fill is normal on test 45. Told customer I reset it but made an estimate for $434.02 if the reset doesnt work. Had office run cc for $150 and email receipt customer will call us back if we need to order icemaker."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Swannanoa, North Carolina 28778
Kari
Job Details:
09/15/2023
"Took quick pics, found unit would go from sensing to done and not do anything else. Found the unit showing an open motor code. Found the unit would only hum in diagnostics. Found capacitor showing an OL installed new capacitor. Unit checks ok. ; used 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ
Near Greenville, South Carolina 29605
Derek
Job Details:
09/15/2023
Installed door. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Greenville, South Carolina 29605
Derek
Job Details:
09/15/2023
Installed cover. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, South Carolina 29642
Derek
Job Details:
09/15/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Belton, South Carolina 29627
Jerry D.
Job Details:
09/15/2023
"Installed listed parts charged unit 1.7 oz, good frost pattern on evaperator, temps coming down rapidly 20 degres"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/15/2023
Took Quick pics found unit showing drain error and wouldnt pull water out. Found the resistance on pump to be 32 which is way too high. Installed new drain pump unit checks ok
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Greenville, South Carolina 29615
Chris
Job Details:
09/15/2023
Found heavy dog hair build up in dryer and worn rollers and pulley wheel . Cleaned dryer . Installed new kit. Unit check is ok ; used 1 4392067 (Kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5700AC0
Near Greenville, South Carolina 29609
Chris
Job Details:
09/15/2023
"Unit has pressure sensor faults stored, no other faults . Unit ha extremely loud gear case noise and slips when put unit spin. Unit needs gear case and drive train components. Heavy oil leaks. Customer denied estimate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/15/2023
"Took quick pics, found units imk tray stuck a little side ways and the jumping button isnt doing anything unplugged unit took imk out and and removed ice. Reinstalled ice. Uni cycled and filled will need imk for repair its not always going back to home position ; ordrng 1 W11546935 (Imk) and 1 J13 (Job code)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/15/2023
"Took quick pics, found unit showing no codes, customer states the oven light will flicker on and off if its entered into a bake cycle alsofound the bake cycle would never hit 350 and took over an hour to show 240 on the display. Took bottom of oven out and found bake element in tact as well as the broil element. Ran unit through an automatic cycle. Found no faults. Put unit in bake cycle to 350 with my thermo coupler in the oven on the center rack found unit got to 350 then cut off and while it was heating the lights would randomly come on and off and flash. Inst new control. Unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Spartanburg, South Carolina 29306
Derek
Job Details:
09/14/2023
Found unit never cooled from day 1. Compressor not running but condenser fan is so compressor should be. Replaced start device. Cycled unit. Unit started up and started to cool. Unit checks ok. ; used 1 W11547180 (Starter) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Seneca, South Carolina 29672
Frank
Job Details:
09/14/2023
Called tech line. File 7737329094. Coil valve not plugged in.. plugged in. Work
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS04
Near Powdersville, South Carolina 29673
Matt
Job Details:
09/14/2023
Customer stated unit goes up to 50 in fresh food section and -20 in freezer.rc max 51 RC max37 FC. RC minimum 33 FC -16. Ran test 40 you can hear the 3 way change positions. Called tech line spoke to Chris.recommended replacing three way assembly.File number 7737731099.; ordrng 1 W11574310 (3 way valve) and 1 W11506625 (Coupler) and 1 W11506625 (Coupler) and 1 W11504445 (Coupler) and 1 W11504445 (Coupler) and 1 W11109499 (Drier) and 1 W11506635 (Port) and 1 R600a (R600a) and 1 X20jobcode (X20 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Greenville, South Carolina 29611
Matt
Job Details:
09/14/2023
"Put unit into diagnostics found tub shaking violently, checked inner basket separating at the hub will order parts.; ordrng 1 W10752719 (Inner basket) and 1 W10528947 (Hub) and 1 L14jobcode (L14 job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS00
Near Easley, South Carolina 29640
Matt
Job Details:
09/14/2023
Found ice maker giving E2eror code. Tried to manually advance ice maker. Ice maker will not run. Will order new ice maker. Ice maker is a part warranty.; ordrng 1 W11577195 (Ice maker) and 1 F12jobcode (F12 job code) and 1 Maonly (Ma only)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seneca, South Carolina 29678
Frank
Job Details:
09/14/2023
Installed timer and knob.. tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Westminster, South Carolina 29693
Frank
Job Details:
09/14/2023
Broil burner not lighting the whole way.... Needs valve quoted 547. Declined service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/14/2023
Installed new imk and valve unit cycled unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/14/2023
Found unit started cleaning very poorly after operating normally for several months. No faults. At time of repair all functions operating. Heater is discolored in several locations that look like potential hot spots or failure points. Will order parts. L14; ordrng 1 W10861000 (Dispenser) and 1 W10518394 (Heater) and 1 W11613479 (Wash motor assy)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Walhalla, South Carolina 29691
Frank
Job Details:
09/14/2023
Timer not advancing. Called tech ine. Sr 7737326098. Replacing timer and control..; ordrng 1 WPW10476828 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Easley, South Carolina 29642
Matt
Job Details:
09/14/2023
Found unit giving a 5-1 error code for door switch error. Found door not closing properly. Realigned for switch and ran auto test. All functions pass. Tried normal cycle and unit and it failed again. Will order door switch and control.; ordrng 1 WPW10274884 (Latch) and 1 Anytech (Any tech) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arden, North Carolina 28704
Brian
Job Details:
09/14/2023
"Unit not mounted when I arrived and no kick plate. Found 4-3 (motor not running) 7-1 (no heat). Tested unit in diagnostics and found motor not running. Control (W11637581) pump and motor (W11613479) panel (W10827631) and 2 retainers (WPW10503548) needed.; ordrng 1 W11637581 (Control) and 1 W11613479 (Pump,and motor) and 1 W10827631 (Panel) and 2 WPW10503548 (Retainer)s and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Fairview, North Carolina 28730
Brian
Job Details:
09/14/2023
"Found unit leaning very far forward. Inspected gasket and found it warped at top left corner, causing water to leak from door. Installed new tub gasket and tilted unit back, slightly. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Fairview, North Carolina 28730
Brian
Job Details:
09/14/2023
Found unit not cooling in either section. Found compressor and all fans running but still not cooling. Sealed system repairs needed. Contacted partner team and spoke to Latoya. She verified that sealed system repairs are still covered by the manufacturer. R134a Compressor (W10507884) evaporator (WP2188823) dye drier (WPW10143759).; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R134a (R134a)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Hendersonville, North Carolina 28792
Brian
Job Details:
09/14/2023
Installed all parts ordered. Tested unit with customer present. At this time all operations ok with no unusual noises.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fletcher, North Carolina 28732
Brian
Job Details:
09/14/2023
"Installed new control and inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Candler, North Carolina 28715
Kari
Job Details:
09/14/2023
"took quick pics, found unit making a chattering noise when dispensing water need fill tube and valve for repair; ordrng 1 W11579166 (Fill tube) and 1 W11482383 (Vael) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Hendersonville, North Carolina 28739
Brian
Job Details:
09/14/2023
Found Left fresh food door (W11661563) freezer door(W11435329) dented and scratched. Need to replace both doors. All other functions ok at this time.; ordrng 1 W11661563 (Left door) and 1 W11435329 (Freezer door) and 1 J13 (Job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Penrose, North Carolina 28766
Brian
Job Details:
09/14/2023
"Found freezer evaporator frozen over. Put unit in defrost and found control,not sending voltage to heater. Control (WPW10317076) Harness (W11305540) and thermistor kit (W10316760) needed. ; ordrng 1 WPW10317076 (Control) and 1 W11305540 (Harness) and 1 W10316760 (Thermistor) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Canton, North Carolina 28716
Kari
Job Details:
09/14/2023
"Took quick pics, found unit showing 8-1 and 9-1 code. Found the cold valve not filling as fast as it should. Found all 3 valves both cold and the one hot to have approximately 1.2 kohms. Which is in range. Found sediment in the screen on cold valve. Cleared debris. Also found drain pump sounds like its on but wont move any water out. Installed new pump. Unit checks ok."
We serviced a
KITCHEN AID OVEN
Model KODE507ESS02
Near Greer, South Carolina 29650
Chris
Job Details:
09/14/2023
Installed new parts. Unit check is ok . Tpb11890l2.0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/14/2023
Found leak on valve of drier filter. No dye anywhere else on unit. Replaced drier and installed ice maker. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Greer, South Carolina 29650
Chris
Job Details:
09/14/2023
Installed new door. Unit check is ok . No leaks . Called trade care for 2 man auth. New labor authorization is w18ln31nl1.5
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Greenville, South Carolina 29609
Chris
Job Details:
09/14/2023
Customer states carbon monoxide detector in home went off last week. Customer panicked and called 911. Emergency services came out and inspected unit and told customer she had a carbon monoxide leak. Emergency services installed fans to air out home. Piedmont natural gas came out as follow up to emergency services and told customer she has gas leak in the to front burners. Both prior companies told customer carbon monoxide is at level 18 and told customer that level is unsafe .Gas off at time of service. No stored faults. Turned gas on and used gas leak detection device . No leaks found . Customer present the entire time and demonstrated leak test. Called safety team spoke with Dominic. No gas tag from gas company or paper work left by emergency service or gas company . Was advised to document no leak was found . If customer has further concern to contact customer service or safety team for resolution . File number for call is 7737290606
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Greenville, South Carolina 29609
Chris
Job Details:
09/14/2023
Customer states oven doesnt heat and surface ignitors and burners work . Unit has no stored faults. Bake and broil ignite on first attempts. Ran bake cycle . Unit preheated to 350 in 12 mins. Ran several unit checks . Unit check is ok. If customers problem continues gave customer a bluebook estimate of $691.48 for control. Unit check is ok as of now
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pelzer, South Carolina 29669
Jerry D.
Job Details:
09/14/2023
"Unit wont drain, Customer just had a new disposal installed plumber forgot to knock out the drain plug, removed plug and unit is draining now, started a wash and unit checks ok charge card 189.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greenwood, South Carolina 29649
Jerry D.
Job Details:
09/14/2023
"Heater wires burnt shorted, cntrl inoperable, ordering, j13; ordrng 1 W11573117 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Hodges, South Carolina 29653
Jerry D.
Job Details:
09/14/2023
"Motor code, installed sump pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Greenwood, South Carolina 29646
Jerry D.
Job Details:
09/14/2023
"Blower broken, installed 697772 from truck stock, cycled unit through test and unit checks ok ; used 1 697772 (Blower) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Greenwood, South Carolina 29649
Jerry D.
Job Details:
09/14/2023
"Installed compressor, while installing 3 rd dryer high side metal tube to dryer popped and blew out, Tline, leon not repairable, 7737325304"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Clyde, North Carolina 28721
Kari
Job Details:
09/14/2023
"Took quick pics, found unit showing long fill code. Found cold water valve filled with sediment from well installed new valve. Unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Waynesville, North Carolina 28785
Kari
Job Details:
09/14/2023
"Took the cooktop apart realized I got the burner head not the office holder will need to re-order the part and make sure its the correct one because I tried really hard to get what was left of the orifice out but the side of it was two chewed up, even with taking the orifice insert out of the orifice holder itself. Gave Joe a note to send me a picture to make sure its the right part this time.; ordrng 1 W11672515 (RF orfice holder) and 1 Joesendmeapicturewhenthiscomesin (Need to make sure its the correct part this time) and 1 N15 (JOBCODE)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Clyde, North Carolina 28721
Kari
Job Details:
09/14/2023
"Took quick pics, found unit showing a bunch of codes, 3-3, 7-4, 7-3, 6-3 found unit rotor rubbing on the bottom of the stator and gearcase is leaking oil. Found unit showing thermal error but waterworks on both sides. Per service pointer, change the valve. Will need parts for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Cluctch) and 1 W10734521 (Slide) and 1 W11260238 (Rotor) and 1 W11614515 (Valve) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waynesville, North Carolina 28786
Kari
Job Details:
09/14/2023
"Took quick pics, found units ui display a mess and the console peeling Ill need both parts for repair ; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW3
Near Canton, North Carolina 28716
Kari
Job Details:
09/14/2023
"Took quick pics, found new valve giving error and will just stop randomly and the cold side makes a hum and a sqeak when its activated. Installed new valve and adjusted drain hose because it was too far down the standpipe. Ran through a quick wash. Completed cycle. Unit checks ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canton, North Carolina 28716
Kari
Job Details:
09/14/2023
"Took quick pics found units hot water valve got cross threaded and leaks. Instnew valve also found unit making sqealing in spin cycle. Found there to be gearcase oil in the sound shield will need gearcase for repair ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 Q16 (Job code), used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Lyman, South Carolina 29365
Chris
Job Details:
09/14/2023
Ordering parts for repair ; ordrng 1 2man and 1 L14 and 1 W11441128 (Fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lyman, South Carolina 29365
Chris
Job Details:
09/14/2023
Found drain hose shoved completely down drain pipe causing drain to back up. Re installed drain hose a correct height. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV1
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/14/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pauline, South Carolina 29374
Derek
Job Details:
09/14/2023
Installed parts. Also found slider magnet rubbed down and catching when moving up and down. Replaced it as well. Cycled and calibrated unit. Unit checks ok. ; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
09/14/2023
Installed new sump ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
09/14/2023
Installed new transformer cycled unit to ck operation unit ck ok
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL04
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/14/2023
Installed new sparsh board cycled unit on ck voltage at the mullion got 8.3 v unit ck ok
We serviced a
JENN AIR DISHWASHER
Model JDB9200CWX2
Near Simpsonville, South Carolina 29680
Carl
Job Details:
09/14/2023
Foun sump leaking at the sump j13; ordrng 1 Wpw10455260 (Sump)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/13/2023
Found worn teeth on cam ring chattering when turning opposite direction. Replaced pre ID parts. Cycled unit. No unusual noises and all functions of unit checks good.
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Greer, South Carolina 29650
Chris
Job Details:
09/13/2023
Found burnt diode . called safety team and spoke with Christina . Christina says trip and diagnosis fee is $150.00 . Christina asked for company labor rate. Told Christina company labor rate was $100.75 and Christina says that rate doesnt match. Customer to contact safety team for further stepson. Safety team may reach out to ASI for correct company rates and depending on what repair cost Maytag may offer customer a new microwave . SR number for 7737289408
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Belton, South Carolina 29627
Jerry D.
Job Details:
09/13/2023
"Found both front burners open, installed burners sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/13/2023
Ice door will not close after actuation j13; ordrng 1 W11423782 (Seperator assembly blk) and 1 J13 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Easley, South Carolina 29642
Matt
Job Details:
09/13/2023
"Customer stated unit continues to fill with water and never drains. Ran diagnostic and found no error codes. Ran auto test and all functions pass. Recallibrated control. Ran quick wash unit filled, washed and drained properly."
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KUCS03CTWH2
Near Easley, South Carolina 29642
Matt
Job Details:
09/13/2023
Found main drive gear broken. Gave customer blue book estimate of 360.00 for repair customer approved and is paying half today 180.00 and 180.00 when parts are installed. ; ordrng 1 J13jobcode (J13 job code) and 1 MaorDe (Ma or De) and 1 882699 (Gear kit) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/13/2023
Installed new door damper pads unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Greer, South Carolina 29650
Chris
Job Details:
09/13/2023
Test 56 has no faults. Unit does not fill in test 45. Unit has failed valve and heater Gave customer a bluebook estimate for repair at $549.89. installed new parts. Unit check is ok . No leaks ; used 1 WPW10341329 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Liberty, South Carolina 29657
Frank
Job Details:
09/13/2023
Unclogged drain.. was frozen at drain hole. All the water not draining out to unit going ng onto floor of freezer. Unclogged drain should be working ok now
We serviced a
FRIGIDAIRE OVEN
Model LGEF3045KFJ
Near Greer, South Carolina 29651
Chris
Job Details:
09/13/2023
Customer states unit doesnt heat. Unit is partially disassembled . Bake element checks at 16 ohms. Broil element at 18ohms. Unit does not have 240 to bake or broil . Unit has failed control. Gave customer a bluebook estimate for repair with tax and shipping at $830.99. Customer denied estimate
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW1
Near Greer, South Carolina 29651
Chris
Job Details:
09/13/2023
Unit is partially disassembled and uninstalled . Unit has loud squeal from rollers. Gave customer a bluebook estimate for repair with tax and shipping at $447.45. Ordering for repair ; snapped 3 QuickPics
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/13/2023
Installed new drawer slides unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
09/13/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Seneca, South Carolina 29678
Jerry D.
Job Details:
09/13/2023
"Capacitor shorted, installed capacitor sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Simpsonville, South Carolina 29680
Carl
Job Details:
09/13/2023
"Installed new control ,ui and harnesses ran diagnostic and a test cycle to ck operation unit ck ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Seneca, South Carolina 29678
Jerry D.
Job Details:
09/13/2023
"Found evaperator fan motor inoperable, volts and polarity good, installed motor sent preid, cycled unit through test and unit checks ok"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Seneca, South Carolina 29672
Jerry D.
Job Details:
09/13/2023
"Counterweight broken, ordering, Q16; ordrng 1 W11034869 (Screw) and 1 W10910404 (Counterweight) and 1 Q16 (Q16)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Six Mile, South Carolina 29682
Frank
Job Details:
09/13/2023
2 degrees in fc. 34 In rc. Customer getting intermittent fan blade noise.. set to defrost every 8 hrs.. ordering ; ordrng 1 W11610998 (EVAP cover) and 1 Jobcodeu18 (Job code u18) and 1 W11090564 (Shield) and 1 W11410826 (Harness) and 1 W11407678 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Asheville, North Carolina 28804
Kari
Job Details:
09/13/2023
"Took quick pics, found that the filter was just really hard to get in to the slot. You had to push this one so much it felt like you were going to break the housing but once I got the filter all the way in I did go ahead and fill that icemaker and the water is coming through the dispenser properly. Customer also has an issue with the right hand side of the freezer collecting frost and theres always condensation on top of the freezer door in test 40 and Tess 30 for both Molly and rails. Were on adaptive control turned them on to 100% all the time also added a little bit Of gasket extender to the top of the freezer door told Customer if unit continues to ice up on the side with those changes then we will need to replace the brackets would be $598.45. Customer paid $125 will call us back Id they need to order brackets had office run cc and email receipt"