We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Greenville, South Carolina 29605
Nathan
Job Details:
11/13/2025
(Case number 21569505) called tech line and after going through tests we came to the conclusion that the three way valve that keeps cycling is causing issues with refrigerator operating normally. Ordering sealed system and control board that we tested defrost voltage through and only got 22 vac. Office will schedule return visit when parts arrive. ; ordrng 1 WPW10675033 (ACU) and 1 W11578205 (Compressor) and 1 W11575003 (3 way valve) and 1 X20laborcode (X20 labor code)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Greenville, South Carolina 29607
Nathan
Job Details:
11/13/2025
Replaced high limit and cycling thermostat after blowing out restricted vent. Tested and everythings performing as designed again. Thank you!
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, South Carolina 29607
Nathan
Job Details:
11/13/2025
"Replaced ACU for f3e1 error code. Leveled,calibrated,and tested operations. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Please be sure to provide feedback on survey going to the email on file that will be sent in a few days Thank you!"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Greer, South Carolina 29651
Nathan
Job Details:
11/13/2025
Ran diagnostics and found dispenser leaking on test one. Something inside drawer isnt functioning correctly or broken. Gave quote $837.38 and will be good for 30 days. If accepting quote half would be due at time of acceptance and the other half at time of completion.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Moore, South Carolina 29369
Sam
Job Details:
11/13/2025
Found unit making vibrating noise inside freezer section. Unit needs new evap fan motor and blade. Will order parts.; ordrng 1 WP2315549 (Fan motor) and 1 WP2169142 (Fan blade) and 1 L14 (L14)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Moore, South Carolina 29369
Sam
Job Details:
11/13/2025
Found unit not draining. Found units wires split at back corner of unit for drain pump. Unit needs new harness. Will order for repair.; ordrng 1 W10721967 (Cam kit) and 1 W11481722 (Actuator) and 1 W11643701 (Harness) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
11/13/2025
"Missing prts , advised customer they have to pay for some parts, she is chking with her homeowners insurance"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Greenville, South Carolina 29607
Jerry D.
Job Details:
11/13/2025
Installed listed prts unit chks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
11/13/2025
Installed control board cycled unit three test unit checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
11/13/2025
"Fan motor inoperable, estimate , 597.00, Customer okd, ordering j13; ordrng 1 W11224591 (Motor)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Waynesville, North Carolina 28785
Kari
Job Details:
11/13/2025
"Took quick pics, found the ff floor covered in slush and water and its frozen in evap pan causing unit to drip water from drawers outside the unit. Found the drain extension had debris in it causing units drain from ff to back up into floor. Cleared debris from drain extension. Also steamed out all the ice from drip tray and floor of the unit. Cleared all water and ice. Unit now draining. Unit Ff gasket is ripped. Gave cust est of $623.71 customer agreed had office run cc for total and email receipt ; ordrng 1 W11544658 (Gasket black) and 1 N15 (Job code)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
11/13/2025
"Drain code, drain hose kinked at disposal, cleared and secured hose, chks ok, Customer wants office to call her for payment. 150.00"
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRB06
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
11/13/2025
Installed door sealing and operation ok
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS20
Near Fountain Inn, South Carolina 29644
Jerry D.
Job Details:
11/13/2025
Installed listed prts preheat chks ok
We serviced a
WHIRLPOOL DRYER
Model MGDP576KW0
Near Waynesville, North Carolina 28785
Kari
Job Details:
11/13/2025
"Took quick pics, found unit would only use high heat even set on extra low. Found flame sensor and coils and thermostats had correct resistance. Would need timer and temp switch. Gave cust est of $794.87. Customer declined repair. Had office run cc for $80 and email receipt"
We serviced a
KITCHENAID OVEN
Model KOEC530PPS00
Near Candler, North Carolina 28715
Kari
Job Details:
11/13/2025
"Took quick pics, found unit is in 30 day cosmetic warranty. Found microwave door not clipped into inner door on right side and had a gap that was causing door panels to run when opened. Took face of mw door off and seated it properly into inner door. Unit checks ok"
We serviced a
WHIRLPOOL MICROWAVE
Model KOEC530PSS01
Near Greer, South Carolina 29651
Matt
Job Details:
11/13/2025
Helped RC.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Simpsonville, South Carolina 29681
Carl
Job Details:
11/13/2025
Installed new acu cycle unit thru diagnostic cycle unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Spartanburg, South Carolina 29301
Sam
Job Details:
11/13/2025
Found unit not draining found unit shaking like crazy unit needs multiple parts. One part needed is wiring harness. Harness no longer available. Sent part number to parts department for next steps. Wire harness part number. W10376574
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Gaffney, South Carolina 29341
Matt
Job Details:
11/13/2025
Replaced inner basket and suspension. Ran a calibration cycle and then an auto test. All functions pass. Ran a rinse and spin cycle. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Spartanburg, South Carolina 29302
Sam
Job Details:
11/13/2025
Installed parts to unit. Cycled unit through quick diagnostic cycle. Unit performed all functions. Unit checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF505ESS00
Near Taylors, South Carolina 29687
Carl
Job Details:
11/13/2025
Found door harness open ; saved tckt
We serviced a
KITCHEN AID DOUBLE WALL OVEN
Model KODE500ESS00
Near Greer, South Carolina 29651
Matt
Job Details:
11/13/2025
Found oven giving F9E0 error. Only one stopped error. Pulled ovens out. Checked connections in junction box. All connections are tight. Checked voltage at main control and unit has 240 v between black and red and 120 from l1 to ground and neutral as well as l2 . Called tech line and spoke to Lakie.F1e1f1e0. Have customer use the product if problem comes back tech line recommends replacing both main controls blue book estimate $1242case number 21574154
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Greenville, South Carolina 29605
Matt
Job Details:
11/13/2025
Found compressor has excessive vibration. Will order.; ordrng 1 W11557671 (Compressor) and 1 Q16jobcode (Q16 job code) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Walhalla, South Carolina 29691
Frank
Job Details:
11/13/2025
"Replaced springs,tested spin with clothes, spinning ok no banging around.. replaced damaged tubring.."
We serviced a
WHIRLPOOL M/W OTR
Model WMMS3130RB02
Near Westminster, South Carolina 29693
Frank
Job Details:
11/13/2025
"Found unit not installed yet.. found fuse open,replaced fuse. Tested heating and operation. Unit operating as intended ; used 1 W11707984 (Fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Asheville, North Carolina 28805
Kari
Job Details:
11/13/2025
"Took quick pics, found unit not heating any cycle. Found heater open. Installed new heater unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Greer, South Carolina 29650
Matt
Job Details:
11/12/2025
Helped RC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Lake Lure, North Carolina 28746
Brian
Job Details:
11/12/2025
Installed new ice maker and inlet valve. Tested and found all operations ok with no leaks detected.
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Greer, South Carolina 29650
Carl
Job Details:
11/12/2025
Ran diagnostics found relay board error Wall dolly n15; ordrng 1 W11249218 (Relay board upper) and 1 Walldolly (Tool)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tryon, North Carolina 28782
Brian
Job Details:
11/12/2025
Found unit unplugged when I arrived. Plugged unit in and found rrived F9e1 (long drain) and F8e6 (water hazard) error codes. Attempted to drain unit and it would not. Inspected and found wires to drain pump broken. Found service pointer regarding this issue. Repaired wire and tested. Unit is completing cycle. lower harness (W11643701) and belt (W11239857) are needed. ; ordrng 1 W11643701 (Lower harness) and 1 W11239857 (Belt) and 1 L14 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Salem, South Carolina 29676
Matt
Job Details:
11/12/2025
"Recovered refrigerant, replaced compressor. Pulled a vacuum and weighed in 6.0 oz 134. Checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS00
Near Tryon, North Carolina 28782
Brian
Job Details:
11/12/2025
Found ice not dispensing and ice bun stuck in place. Thawed ice and removed bin. Found some ice frozen in ice cute and ice bin auger. Found all fans working and ice maker working ok. Doors sealing properly. Also found hot air from a heater blowing on unit door. Adjusted Hester so it isnt blowing right on door and recommended customer replace ice door. Quoted customer 458.27. Customer wished to proceed with repairs . Ice door (W11204892) needed. Collected total. ; ordrng 1 W11204892 (Separator) and 1 L14 (Job code)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS01
Near Flat Rock, North Carolina 28731
Brian
Job Details:
11/12/2025
"In i was slightly pulled out when I arrived. Customer said plumbers were here for another issue and noticed water on a wall under the house. Customer said they found drain hose leaking and replaced it, then unit wouldnt make ice. I pulled unit out and secondary drain pump came on. I found drain hole in the floor, preventing unit from being pushed all the way back in without crushing hose. Went under the house and inspected hose and found I cannot reach or access drain line. After straightening drain hose out unit is now completing diagnostic without issue. Informed customer that they will need a plumber to resolve drain hose issue. Recommended customer run clean cycle, now that unit is draining properly, and clean light should go off. Customer understands. At this time, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
11/12/2025
Ran diagnostics found voltage to the wash pump installed new sump cycled unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Simpsonville, South Carolina 29680
Carl
Job Details:
11/12/2025
Cleared all standing water and tried to clear drain will need steamer ; ordrng 1 Steamer (Tool)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Starr, South Carolina 29684
Jerry D.
Job Details:
11/12/2025
Unit not covered Mrs canceled
We serviced a
WHIRLPOOL OVEN
Model WFGS5030RZ0
Near Starr, South Carolina 29684
Jerry D.
Job Details:
11/12/2025
"Handle broken reordering, j13; ordrng 1 W11730234 (Handle)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Greer, South Carolina 29650
Chris
Job Details:
11/12/2025
Installed new door. Unit check is ok
We serviced a
JENN AIR REFRIGERATOR
Model JB36NXFXRE01
Near Salem, South Carolina 29676
Frank
Job Details:
11/12/2025
"Replaced filter housing and put new cap on new filter, filter ok working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
11/12/2025
Installed listed parts cycled unit through test when heater came on heater is drawing 8 A amps unit checks OK
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Salem, South Carolina 29676
Frank
Job Details:
11/12/2025
Complete as helper
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Anderson, South Carolina 29621
Matt
Job Details:
11/12/2025
Steam option and steam refresh keys show volume controls instead of steam options when pressed. Called tech line and spoke to Chris. Chris sending unit up for review. Case number 21561871.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW1
Near Pickens, South Carolina 29671
Frank
Job Details:
11/12/2025
Replaced control and harness tested spinning and agitating as intended.. unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Easley, South Carolina 29640
Frank
Job Details:
11/12/2025
Calibrated tested quick cycle working as intended..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Easley, South Carolina 29642
Frank
Job Details:
11/12/2025
Installed fridge door no issues..
We serviced a
WHIRLPOOL WALL OVEN
Model WOS52ES4MZ00
Near Gaffney, South Carolina 29340
Sam
Job Details:
11/12/2025
Customer stated he ran cycle through self clean and units inner glass burst also causing trim to melt at top and crack very front glass as well. Unit needs new glass which was sent properly but need new trim piece as well to hold glass. Will order trim piece.; ordrng 1 W10518369 (Trim) and 1 L14 (L14)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Travelers Rest, South Carolina 29690
Nathan
Job Details:
11/12/2025
Replaced both gaskets that werent forming to cabinet. Let homeowner know to leave doors closed for 4 hours or so to allow gasket to fully seal. Thank you!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Greenville, South Carolina 29617
Nathan
Job Details:
11/12/2025
Replaced ice maker for lost motor position and ACU for not sendinding voltage to ice maker. Had to insulate water line going to ice maker with foam to help prevent freezing.heater tested good. Should be next morning or later on tonight before it starts making ice again. Tested in diagnostics and everything should be back to as designed. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA2
Near Greenville, South Carolina 29609
Nathan
Job Details:
11/12/2025
Tech line said to order the container because I think the panel is on correctly. Adrian case number 21556259 said to have builder fix the panel but panel is straight. Frame of door isnt even getting to panel for panel to even be the issue. Office will schedule return visit when part arrives. ; ordrng 1 WPW10451276 (Container) and 1 Q16laborcode (Q16 labor code)
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Greenville, South Carolina 29601
Nathan
Job Details:
11/12/2025
"Replaced ACU,roller rack,and light assembly. Put screw in light assembly and told homeowner to be careful pulling out rack due to clearance. Shes going to test oven and let us know if it needs anything else. Everything should be performing as designed now."
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Greenville, South Carolina 29607
Nathan
Job Details:
11/12/2025
Control board has some strange issues. Starts randomly if not changing temperatures. Also light will sometimes starts when starting oven cycle. Ordering ACU and office will schedule when part arrives. ; ordrng 1 W11707168 (ACU) and 1 GiveparttoNathantosneakintoschedule (Give part to Nathan to sneak into schedule) and 1 J13laborcode (J13 labor code)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Gaffney, South Carolina 29340
Sam
Job Details:
11/12/2025
Found units lid cracked at left hinge. Unit needs new lid and hinges. Will order parts for repair.; ordrng 1 W11101059 (Lid) and 1 WP8563965 (Hinge) and 1 WP8572974 (Hinge) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Gaffney, South Carolina 29341
Sam
Job Details:
11/12/2025
Installed control to unit. Cycled unit through diagnostic test cycle. Unit powered on and completed entire cycle perfectly. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Chesnee, South Carolina 29323
Sam
Job Details:
11/12/2025
Unit not dispensing water. Checked lines. No kinks in lines. Checked water valve. Water valve activating and has power. Checked shutoff at wall. Units shutoff not operating correctly water coming through normally when turned to the closed position. Informed customer to have plumber come out to check shutoff as it is not operating correctly. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model LA7780XSW0
Near Cowpens, South Carolina 29330
Sam
Job Details:
11/12/2025
Inspected unit. Unit not wanting to shift from agitation cleaning clothes mode over to spin on its own. Units losing power to main motor and also not reading water level in machine to progress cycle. Units Maine drive gear also appears worn down. Unit needs multiple parts for repair. Checked parts breakdown and parts needed not available anymore. Submitting to parts department for next steps.63493 motor timer64103 water level sensor62528 main drive gear3348272 wiring harness and pressure hose.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Greenville, South Carolina 29605
Carl
Job Details:
11/12/2025
Installed new acu.dispenser and heater cycled unit ckok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPA01
Near Greenville, South Carolina 29601
Carl
Job Details:
11/12/2025
Installed new temp probe cycled unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS08
Near Pendleton, South Carolina 29670
Frank
Job Details:
11/12/2025
Installed listed parts tested unit working as
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Taylors, South Carolina 29687
Chris
Job Details:
11/12/2025
Customer states unit trips breaker with 20 mins left in cycle. Unit has no stored faults. Unit passes auto test. Outlet tester checks ok . Visual inspection under unit looks ok . Tub turns freely. Called tech line and spoke with Brandon. All components check ok from Control. Techline advised this is nuisance tripping. Unit works as designed. Customer needs to seek electrician for arc fault /gfci breaker and circuit . Case number is 21551559
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Greer, South Carolina 29651
Chris
Job Details:
11/12/2025
Unit has loud blower. Ordering for repair ; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Wheel) and 1 N15
We serviced a
WHIRLPOOL ICE MACHINE
Model WRX988SIBM01
Near Spartanburg, South Carolina 29303
Sam
Job Details:
11/12/2025
Installed all parts. All lights working. Displaying lighting fully. Fans working. Unit cooling. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Greer, South Carolina 29651
Chris
Job Details:
11/12/2025
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Greer, South Carolina 29651
Chris
Job Details:
11/12/2025
Unit has led lights out in roof and freezer. Unit needs LED repair kit. Gave customer a bluebook estimate for repair at $653.78. Minus $150 previous paid total is $503.78. ; ordrng 1 W11683241 (Lights)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Inman, South Carolina 29349
Chris
Job Details:
11/12/2025
Installed new control. Unit Check is ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Taylors, South Carolina 29687
Chris
Job Details:
11/12/2025
Entire blower system and motor is damaged. Ordeing for repair ; ordrng 1 W11549461 (Motor) and 1 W10837240 (Bracket) and 1 W11481730 (Bracket) and 1 WP3389420 (Screw) and 1 Q16 and 1 WP697772 (Wheel) and 1 W10888146 (Housing)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Biltmore Forest, North Carolina 28803
Brian
Job Details:
11/12/2025
"Installed new fresh food evaporator fan and new fan Support (wpw10389152). Also installed new left deli drawer harness. Observed frost pattern in fresh food evaporator and found it ok. Tested all fans and all other functions. When leveling unit, I found level leg/cab stripped. Lh roller (WPW10515763) rh roller (WPW10515762) At this time, all of hr e operations ok with no leaks detected. Did not move unit. ; ordrng 1 WPW10515763 (Lh roller) and 1 WPW10515762 (Rh roller) and 1 L14 (Jb code), used 1 wpw10389152 (Support TS) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LZ00
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
11/12/2025
"Installed prts listed restored power, cycled unit 2 times, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
11/12/2025
Installed listed prts cycled unit chks ok
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Pelzer, South Carolina 29669
Jerry D.
Job Details:
11/12/2025
"Found unit unlevel leveled unit, tub still setting weird, Right front suspension came out reinstalled suspension properly, cycled unit through test and unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Gaffney, South Carolina 29341
Sam
Job Details:
11/12/2025
Installed water filter housing and tubing to unit. Cycled dispenser with gallon of water. Unit no longer leaking anywhere. All connections tight. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW1
Near Pickens, South Carolina 29671
Frank
Job Details:
11/12/2025
Replaced control and harness tested spinning and agitating as intended.. unit operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Simpsonville, South Carolina 29680
Carl
Job Details:
11/10/2025
Ran diagnostics found voltage to the wash pump installed new sump cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV04
Near Burnsville, North Carolina 28714
Kari
Job Details:
11/10/2025
"Took quick pics. Found condensation pooling on fz door and floor on hotter days. Took temps across horizontal mullion with thermocouple, unplugged unit and unplugged condenser fan let unit run 15 minutes took same temps with thermocouple again and found a 5-20 degree differential from first set of temps. Called tech. Spoke with Andrew and he recorded pictures and my findings and escalated this to engineering. Customer service will be in touch with customer regarding next steps. Case# 21519594"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC536RPS00
Near Asheville, North Carolina 28804
Kari
Job Details:
11/10/2025
"Took quick pics, found units icemaker bucket coupler had broken into pieces and gotten stuck in the collar on the chute and broke it. Found fz set at -4 because the ui button for fz temp is unresponsive. Need parts for repair ; ordrng 1 J13 (Job code) and 1 W11637397 (Ice bucket) and 1 W11759371 (Chute with collar) and 1 2220458 (Chute) and 1 W11642061 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Weaverville, North Carolina 28787
Kari
Job Details:
11/10/2025
"Took quick pics, found unit dripping from valve into tub. Sometimes it will get pretty full if customer doesnt turn it off every cycle. Found the solenoids not closing fully and thermistor on valve is faulty. Gave cust est of $606.24. Customer declined repair. Had office run cc for $150 and email receipt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, North Carolina 28805
Kari
Job Details:
11/10/2025
"Took quick pics, found unit had the original heater in it still and found brass washers corroded and breaking apart. Installed new heater covered under SCode S17304 ran diagnostic cycle. Unit checks ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Asheville, North Carolina 28804
Kari
Job Details:
11/10/2025
"Took quick pics, found unit wont light hood light. Found bulb had evidence of arching in the socket and the bottom of the bulb was broken apart. Found one of the bulb leads still stuck in arched side of socket. And no voltage from control when light is activated. Need parts for repair ; ordrng 1 W11520384 (Bulb) and 1 W11552018 (Acu) and 1 W11746342 (Main harness) and 1 Makesureharnesshashoodsocketattached. (Send me picture of harness before checking in) and 1 N15 (Jobcode)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Fairview, North Carolina 28730
Kari
Job Details:
11/10/2025
"Took quick pics, found unit showing PF. Cleared ui and took temps in both compartments. Found the ff is 38 and fz is 2 degrees. Took both evap covers off and found good and normal frost patterns. Checked dcv output at control and found correct voltage to both compartment fans. Unit went into defrost while I was there so the defrost circuit is working properly. Ran test 36 and found icebox fan whirring inconsistently, and making a bit of a grinding. Took icebox down and found fan not spinning consistently. Pushed unit back into ceiling and found when it bopped the frost of it to get it slid into place fan started running normally. Need icebox fan for repair. Gave cust est of $643.74. Customer agreed and had office run cc for total and email receipt. Rescheduled for 11/14 PM ; ordrng 1 W10846539 (Fan) and 1 Joewetalkedaboutthisone and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Gaffney, South Carolina 29341
Sam
Job Details:
11/10/2025
Upon trying to change filter housing. Filter housing tubing would not come out. If more force was applied possibility of tubing being damaged. Will order inlet and outlet tubing for housing.; ordrng 1 W11162040 (Tubing) and 1 W11162036 (Tubing) and 1 L14 (L14)
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Gaffney, South Carolina 29340
Sam
Job Details:
11/10/2025
Installed switch to unit. Cycled units burners. All burners working. No issues when cycling burners. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Gaffney, South Carolina 29340
Sam
Job Details:
11/10/2025
Customer stated unit still building up frost but going away on its own. Explained to customer since its going away on its own that it is defrosting but something is allowing more frost buildup like a air gap. Made sure gasket was sealing and used extra sealant to make sure. Increased temperature by one setting to see if unit is running too cold since it is in garage. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, South Carolina 29307
Sam
Job Details:
11/10/2025
Found unit not heating. Has good voltage 240 at terminal. Checked heating element. Element checks ok. Thermostats and fuses check ok. Called techline. Techline after checks were done stated could be loose connection at motor or bad wire harness. Checked motor. Found loose connection at motor. Reseated motor connection. Cycled unit through timed dry. Unit now heating. Unit tumbling. All functions pass.Case number 21523110
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cowpens, South Carolina 29330
Sam
Job Details:
11/10/2025
"Found unit constantly draining. Unit has f9e1, f3e2, f7e7. Unit displaying multiple codes and will not function at all other than draining. Unit has multiple components failures. Will need to order many parts for repair.; ordrng 1 W11556725 (Control) and 1 W11590868 (Harness) and 1 W11399437 (Drain pump) and 1 W11481722 (Actuator) and 1 W10721967 (Splutch) and 1 N15 (N15)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Mills River, North Carolina 28759
Brian
Job Details:
11/10/2025
"Found vibration noise from the condenser coils. Tested water and ice dispenser and ice maker. Tested compressor and all fans and found them ok. Adjusted condenser and found noise no longer present. At this time, unit is functioning as designed. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Easley, South Carolina 29642
Frank
Job Details:
11/10/2025
"Replaced filter head, not leaking, primed filter water working as designed"
We serviced a
WHIRLPOOL OVEN
Model JMW2427WS02
Near Greenville, South Carolina 29615
Nathan
Job Details:
11/10/2025
Tested all elements in diagnostics mode and they all turned on. Checked oven at 400 degrees in bake to test temperatures of oven. Homeowner has regular metal thermometer that takes a half hour to catch up with actual heat in oven. Showed customer a picture at an instant oven thermometer recommended by another customer that I tested last week. Recommended if getting any new Whirlpool family appliances to purchase an extended warranty to reduce upfront costs of costly repairs. Everything performing as designed as oven overshot temperature which is normal to compensate for the door opening when food is put it. Recommended getting new oven if anything besides oven elements go out since theres no other parts available at this time. Thank you!
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Piedmont, South Carolina 29673
Matt
Job Details:
11/10/2025
Found fresh food drain frozen over. Cleaned out p trap. Removed ice from drain tough. Cleared drain with high pressure steam. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
11/10/2025
"Installed listed parts cycled unit checks, OK"
We serviced a
WHIRLPOOL RANGE
Model HGGHHJJJJH
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
11/10/2025
Customer decided to replace stove. Canceled
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
11/10/2025
"Found pump motor inoperable, installed cycled unit no leaks found unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RW00
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
11/10/2025
"Dripping at filter housing , new housing, Reinstalled filter and housing and cycled several cups of water no leaks found unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3736SZ00
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
11/10/2025
"Tube is wrong one Reordering, j13; ordrng 1 W11767313 (Tube) and 1 W11767390 (Tube)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB10
Near Anderson, South Carolina 29624
Jerry D.
Job Details:
11/10/2025
Installed listed parts cycled unit through a test unit checks OK?
We serviced a
JENN AIR RANGE
Model JDS9865BDP
Near Greenville, South Carolina 29609
Nathan
Job Details:
11/10/2025
Put oven at 375 degrees. Bake tests at 9.6 amps and broil cycles on for 5 seconds at 14.96 amps. Sensor tested good at room temperature. Joe case #21518056. Gave quote for new control board at $760.74 and has 30 days to accept quote. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Thank you!
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Greenville, South Carolina 29611
Nathan
Job Details:
11/10/2025
Replaced ACU for start and cancel buttons inoperable. Tested and fixed kick plate. Everythings performing as designed now.
We serviced a
WHIRLPOOL DRYER
Model WED948EXW0
Near Greenville, South Carolina 29609
Nathan
Job Details:
11/10/2025
Removed remainder of lint from dryer and cleaned roller shafts. Drum is warped and caused front bulkhead to get scrapped by drum. Recommended to use dryer until noise gets louder indicating its broken even more then todays visit. Everything else on dryer is working great. ; ordrng 1 C1laborcode (C1 labor code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Greenville, South Carolina 29617
Nathan
Job Details:
11/10/2025
Has vibrations in condenser coil. Zip tied normal problem areas and leveled unit. Let homeowner know that it may come back so if it does to just call us and well observe and fix any other vibrations if they arise thats not normal to this model. Recommended getting an extended warranty on any Whirlpool family products to reduce costs on future repairs from D&G Appliance Insurance website. Thank You!
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
11/10/2025
Found unit not heating on bake. Broil and burners check ok. Checked bake. Bake element bad has 0L resistance reading at connections. Checked control. Control will also not activate relay and send power to element at all. Unit also need new control. Will order parts for repair.; ordrng 1 W11308431 (Control) and 1 W10779716 (Element bake) and 1 W10833885 (Temp sensor) and 1 L14 (L14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Boiling Springs, South Carolina 29316
Sam
Job Details:
11/10/2025
Unit not cleaning dishes. Found unit with f4e3 and not operating pump. Unit needs new pump. Replaced pump from pre ID. Cycled unit. No Leaks during or after cycle. All functions pass.