We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/12/2023
Mullion not closeing properly removed and installed properly ck ok doors uneven leveled unit and damper very noisy j13; ordrng 1 Wpw10594329 (Damper control) and 1 J13 (Labor)
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS 4
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/12/2023
Sr 7736882877 installed new dsi board dod same called tech line ck silianoids on valve ohm 230 on both got the correct voltage for the igniter ohm bake and broil harness ck good tech line condemned unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/12/2023
Ck unit cycled unit on and off several times found noisy fill valve replaced part ck for noise unit ck ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/12/2023
Ran diagnostics and found bad relay on control j13; ordrng 1 W11512515 (Acu) and 1 J13 (Labor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD2
Near Greer, South Carolina 29651
Chris
Job Details:
09/11/2023
Unit has failed valve. Unit has good water pressure but valve is locked. Gave customer a bluebook estimate for repair with tax and shipping at $532.89. Customer denied repair. Customer requested part number to make own repair . 242253002
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW01
Near Greer, South Carolina 29651
Chris
Job Details:
09/11/2023
Unit has pressure sensor and lint drain faults stored. Pump ohm reading jumps around. Pump will hum and not turn over. Coin trap has minor debri.gave customer a bluebook estimate for repair with tax and shipping at 601.41.customer denied repair
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Asheville, North Carolina 28804
Kari
Job Details:
09/11/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, South Carolina 29651
Matt
Job Details:
09/11/2023
Found unit out of refrigerant. Found condenser coil leaking. Will order condenser and 2 men. ; ordrng 1 2manjob (2 man job) and 1 X20jobcode (X20 job code) and 1 R600a (R600a) and 1 W11632924 (Condenser) and 1 W11580057 (Condenser) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/11/2023
Found inter lock OP en n15; ordrng 1 W11578578 (Interlock) and 1 N15 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Asheville, North Carolina 28804
Brian
Job Details:
09/11/2023
Found ice compacted in ice chute. Ice make and ice cubes ok. Removed ice build up and tested. Found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Asheville, North Carolina 28804
Brian
Job Details:
09/11/2023
"F0e5 (off balance load) F7e9 (locked rotor) F2e1 (stuck button). Found spin basket loose on gearcase. Removed spin basket and found it ok. Found ring and gasket from gearcase, no longer attached, indicating a new Gearcase (W11393685) is needed. Quoted customer 590.87. Informed customer that due to the nature of issue, we could get new gearcase on and find other parts may be needed, resulting in further charges and repairs. Customer understood and did not wish to proceed with repairs at his time. Collected 150 for service call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, North Carolina 28805
Kari
Job Details:
09/11/2023
Need to order part for customer ; ordrng 1 W11412291 (Drain pump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Fairview, North Carolina 28730
Brian
Job Details:
09/11/2023
Found freezer Evaporator frozen over. Tested and found heater coming on and damper and fans working. I found doors sealing ok. Removed ice from evaporator. Found unit has a good frost pattern. New Control (WPW10120827) defrost thermostat (W10292241) needed. ; ordrng 1 WPW10120827 (Control) and 1 W10292241 (Thermostat) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Leicester, North Carolina 28748
Kari
Job Details:
09/11/2023
"Took quick pics, found unit showing F24 error and the door is locked. Took kickplate off and manually unlocked door and drain pump stopped. Put unit into diagnostics cleared codes ran diagnostic cycle. Unit got stuck on the drain step and wont run a regular cycle. Would need pump and second man for repair gave cuest est of $552.41. Had office run cc for$150 and email receipt"
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Leicester, North Carolina 28748
Kari
Job Details:
09/11/2023
"Took quick pics, found dryer making a thumping and sqeaking. Found one of the rollers has started coming apart. Gave customer est of $321.84. Customer agreed. I put in a whole dryer repair kit. Unit checks ok had office run cc for balance and email receipt ; used 1 4392065 from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ04
Near Seneca, South Carolina 29678
Frank
Job Details:
09/11/2023
Board not sending 240 v to bulb.. needs board and bulb quoted 333.80. paying 166.90. Owe 166.90; ordrng 1 W11552018 (Control board) and 1 8206232A (Bul)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Greer, South Carolina 29651
Chris
Job Details:
09/11/2023
Found damaged imk water line. repaired line with quick connect. Unit check is ok ; used 1 2198677 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Leicester, North Carolina 28748
Kari
Job Details:
09/11/2023
"Took quick pics, found unit not cooling. Plugged unit in found compressor vibrating but nothing is hot. Found condensation dripping from drier filter. Took evap panel off found everything silver. Tapped system found it in a 30 inch vaccum unit is 134a. Tried to fill with 134a at 3 oz there is no signs of cooling. Didnt fill the rest of the way will need sealed system parts for repair. Parts are under 5 year manufacturer part warranty. ; ordrng 1 NeedSStech (SS tech) and 1 S17 (JOBCODE) and 1 Sealedsystemisunderwarranty (Parts and labor warranty) and 1 R134aequipment (R134a) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier filter) and 1 WP2188823 (Evap), used 1 BPV31 (Tap) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/11/2023
Installed control. Cycled unit. Unit lit and heated. Unit checks ok.
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW6230HW1
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/11/2023
Found 124v at the board advised customer of issue and decline repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/11/2023
Customer will be getting in touch with the ESA company
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/11/2023
Installed new ui and board cycled unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/11/2023
Damper not closeing all the way j13; ordrng 1 Wpw10127427 (Damper) and 1 13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Simpsonville, South Carolina 29680
Carl
Job Details:
09/11/2023
Installed new door ck operation and cycled imk ck ok
We serviced a
WHIRLPOOL KITCHEN
Model WRS55SIHZ006
Near Pelzer, South Carolina 29669
Jerry D.
Job Details:
09/11/2023
"Found bucket broken, cam also, ordering, j13; ordrng 1 W11196076 (Bucket ice) and 1 2220458 (Coupling) and 1 W10293212 (Mount)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSCS25INSS01
Near West Union, South Carolina 29696
Matt
Job Details:
09/11/2023
Found fill tube frozen. Thawed fill tube and fill trough. Cycled ice maker. All functions passed.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seneca, South Carolina 29678
Frank
Job Details:
09/11/2023
Needs slider.. not starting cycle.. quoted 304.12. Wants to pay cash in full upon return; ordrng 1 Jobcodej13 (Job code j13) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Seneca, South Carolina 29672
Frank
Job Details:
09/11/2023
EVAP fan open load.. getting 120v.. need fan.. not getting water from valve..; ordrng 1 WP2315549 (EVAP fan) and 1 WPW10179146 (Valve) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spartanburg, South Carolina 29306
Derek
Job Details:
09/11/2023
Found drain line check valve sticking and not allowing unit to drain. Freed and cleaned check valve and cycled multiple times. Unit fully drained each time. Unit checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Salem, South Carolina 29676
Frank
Job Details:
09/11/2023
Unit pulled out upon arrival both times.. Put in board and drain pump on..Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Salem, South Carolina 29676
Frank
Job Details:
09/11/2023
Filling with water motor not coming on.. need sump and motor; ordrng 1 W11613479 (Sump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Alexander, North Carolina 28701
Kari
Job Details:
09/11/2023
"Took quick pics, found unit showing 8-1 long fill code and 1-2 motor module over voltage. Cleared debris from screen in cold valve and tested rotor stator. Found one winding on stator to be 8.6 ohms in range and the other one bounces between 6 ohms and 12 ohms and will also so 8.6 and 9.2 ohms. Which is kinda in range but could be causing the electrical code. Also found the drain pump and rotor covered in gearcase oil indicating a leak from the bearings and could also because drags on the motor voltage. Gave customer est of $825.56. Had office run cc for $125 and email receipt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Weaverville, North Carolina 28787
Kari
Job Details:
09/11/2023
"Took quick pics, found units door panel had rust pitting in lines across the door. Its like moister was under the plastic wrapping. Installed new door panel. Unit checks ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Salem, South Carolina 29676
Matt
Job Details:
09/11/2023
"Customer found ice melting and freezer has thawed and refrozen. Fresh food section is 36 freezer is 2. Put unit in diagnostics. Tested all functions, found pantry ui will not respond. Found corrosion in harness and control. Harness is foamed into drawer face. Will order both.; ordrng 1 WPW10769076 (Ui control) and 1 L14jobcode (L14 job code) and 1 W10815671 (Pantry drawer)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ02
Near Mountain Rest, South Carolina 29664
Matt
Job Details:
09/11/2023
Recovered refrigerant. Replaced compressor and installed new u.v dye drier. Pressure tested unit. No leak found. Pulled a vacuum and weighed in 4.5 ounces of 134a. Checks o.k
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Spartanburg, South Carolina 29302
Derek
Job Details:
09/11/2023
"Freezer frozen over from warm air infiltration and ref section not cooling. No immediate air leak found on freezer or refrigerator door. Air inlet and returns frozen over. Air returns are in unique position behind and under evap and possibly not fully thawed previous visit as unit never cooled ref section after that trip per customer. Thawed both and ice in section. Also drain extension was off unit, possibly allowing warm air up drain into freezer. Reinstalled. Tried calling TECHLINE while at unit but system shut down for training per recording on 9/11/23 at 2:20-2:40. Calling for documentation once back open. Called when lines were reopened. He advised that all functions of unit check normal after thawing all ice. A combination of things potentially caused issues multiple times and things done today should correct issue. SR is 7737301031"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Chesnee, South Carolina 29323
Derek
Job Details:
09/11/2023
Unit intermittently stops making ice. Itll also randomly flash replace filter on the panel. Cycled diagnostics and checked faults. E3 heater timeout fault stored. Cycled harvest. Ice maker heater able to release ice and ice dumped in normal time. Unit needs control and ice maker. Estimate needs approval before ordering parts. L14; ordrng 1 WPW10675033 (Control) and 1 W11658802 (Ice maker)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Chesnee, South Carolina 29323
Derek
Job Details:
09/11/2023
Found loose connection on drain pump and pump not running when trying to drain. Repaired connection and cycled unit. Unit fully draining. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Gaffney, South Carolina 29341
Derek
Job Details:
09/11/2023
Unit cooled some after repair. Freezer 40? at arrival. Customer also states they hear a popping noise occasionally. Compressor running at arrival with a slightly deeper than normal buzz. Cycled off to check equalized pressure. Compressor would not start again with several attempts pulling 7+ amps and tripping overload. Replaced the starter with same issue. Defective new compressor and possible contamination. Will order parts. X20 ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 Avx4 (Access valve) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Greer, South Carolina 29651
Chris
Job Details:
09/11/2023
Installed new imk. Unit check is ok
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Greer, South Carolina 29650
Chris
Job Details:
09/11/2023
"Customer states unit will leak out front of unit every 3 or 4 times. Small leak or puddle . No tears or rips in bellow. Bellow is clean. Weep holes are clogged and gave soap scum build up. Showed customer clogged weep holes and advised customer to use afresh every 30 days . Cleaned weep holes. If leak continues bellow will need to be replaced , Electrolux bellow requires 2 men to stretch springs. Gave customer a bluebook estimate of $909.75 to repair and replace bellow of leak continues ."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Greenville, South Carolina 29615
Chris
Job Details:
09/11/2023
Found gearbox locking up. Replaced from stock. Unit check is ok . New labor authorization is m18jja0xl2; used 1 W11454734 (Gearcase) from stock
We serviced a
AMANA RANGE
Model AER6603SMS0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/11/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/11/2023
"Reattached wire, unit ok, charge card 150.00"
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/11/2023
"Found blower not moving air properly , installed blower 697772 from truck stock , cleared out, unit now flowing air, chks ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/11/2023
"Valve inoperable installed valve sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/11/2023
"Installed listed parts cycled unit through test and boiled a glass of water 4 times with customer, all functions are working properly"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2635TF0
Near Taylors, South Carolina 29687
Chris
Job Details:
09/11/2023
Unit has clogged drain and linked water line . Unlocked drain and un kinked line . Unit check is ok . No leaks
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Pickens, South Carolina 29671
Frank
Job Details:
09/08/2023
EVAP getting frozen up.. checkd heater wire was loose.. fixed heater heating.. need to se if unit will go into defrost mode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Travelers Rest, South Carolina 29690
Matt
Job Details:
09/08/2023
"Found floating stuck. In such first, checked operation, checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Greenville, South Carolina 29605
Matt
Job Details:
09/08/2023
Found unit in a 25 inch vacuum 60 psig on high side and warm in both sections. Pressurized with nitrogen and used liquid leak detector. Found no leak. Blew system out with nitrogen.Pulled a vacuum and weighed in 1.98 ounces of r600a Found refrigerant not flowing through evaporator properly. Evaporator restricted. Will order Connected tech line with findings through SR documentation form. File number 7737068306Customer care 1-800-253-1301; ordrng 1 MaorDeonly (Ma or De only) and 1 R600a (R600a) and 1 X20jobcode (X20 job code) and 1 W11598434 (Evaporator) and 1 W11109499 (Drier filter) and 1 Customerwantstopreschedule (Customer wants to pre schefule)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Easley, South Carolina 29642
Matt
Job Details:
09/08/2023
Fresh food section is at 38 and freezer is at -1. Put unit in diagnostics. Activated every function. All functions passed. Vacuumed condenser and UN jammed freezer door switch. Checks o.k
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/08/2023
"Cntrl inoperable, ordering, j13; ordrng 1 W11516221 (Console) and 1 W11504635 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Easley, South Carolina 29642
Matt
Job Details:
09/08/2023
"Customer stated unit is now leaky at the center. Not soapy water. Inspected tub seal,lower door seal and wash arm for any splits in it. Tub Seal look good and no split found in wash arm. Lower door seal has ripples in it. Removed outer door and found water spray through lower door seal. Will order.; ordrng 1 W11664713 (Bottom seal) and 1 L14jobcode (L14 job code)"
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS08
Near Asheville, North Carolina 28801
Kari
Job Details:
09/08/2023
"Took quick pics, found unit showing no codes. Turned the calibration down to 0 set unit into bake cycle at 350. Preheat was 18 minutes unit was at 332 when it beeped and got to 348 then started going down. An average of 6 temps was taken and had an average of 343 but it took about 45 minutes before the over got over 350. Board is under 5 y parts warranty. Gave cust est for TC and labor of $305.75 customer agreed. Had office run cc for $125 will owe rest on completion emailed receipt ; ordrng 1 W11179310 (Control) and 1 N15 (Job code) and 1 Controlunder5yearpartwarranty"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Asheville, North Carolina 28805
Kari
Job Details:
09/08/2023
"Took quick pics, found units drain pump had some debris in it and the product wouldnt drain or spin, found the impeller was separated from motor and not spinning water out. Installed new pump. Unit checks ok."
We serviced a
JENN AIR REFRIGERATOR
Model JF36NXFXDE01
Near Pickens, South Carolina 29671
Frank
Job Details:
09/08/2023
Replaced all light modules. All working ok
We serviced a
WHIRLPOOL WASHER
Model WTW5790SQ0
Near Spartanburg, South Carolina 29306
Derek
Job Details:
09/08/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/08/2023
Found door glass seal came out of door. Will order part to repair. L14; ordrng 1 W11465962 (Inner door assy) and 1 W11310052 (Outer door) and 1 W10626039 (Handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Fountain Inn, South Carolina 29644
Carl
Job Details:
09/08/2023
Ran diagnostics found error e5 and facia heater open l14; ordrng 1 W11658802 (Imk) and 1 W11737688 (Facia heater) and 1 L14 (Labor)
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHV00
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/08/2023
Ran diagnostics on ink cant finf home j13; ordrng 1 W11658802 (Imk) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fairview, North Carolina 28730
Brian
Job Details:
09/08/2023
Found unit making a thumping noise when in use. Inspected and found drum and gasket visibly damaged. Drum (W10541657) and repair kit (4392067) needed. ; ordrng 1 W10541657 (Drum) and 1 4392067 (Repair kit) and 1 L14 (Job code)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Asheville, North Carolina 28803
Brian
Job Details:
09/08/2023
Found unit not responding with no lights. Checked and found unit not getting voltage. Found no power at the outlet. Info customer that they will need to have an electrician resolve power issue. Customer understood.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/08/2023
Found un not making ice. Temps good. Running test 120 imk self test unit shows 02 moving to home position and never moves or advances beyond that. 12 v dc to ice maker when it is not moving. Gave est for new ice maker of $405.27. Paid in full. ; ordrng 1 W11557001 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Greenville, South Carolina 29605
Carl
Job Details:
09/08/2023
Installed new control and temp probe cycled unit to350 unit ck ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/08/2023
Ran diagnostics found error f1e1 acu fault and struts are a bit bouncey l14; ordrng 1 W11607637 (Acu) and 1 11217817 (Damper assembly) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Greer, South Carolina 29651
Derek
Job Details:
09/08/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W18J271NL2
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Anderson, South Carolina 29625
Matt
Job Details:
09/08/2023
Freezer is at 21 and fresh food is at 40. Found unit running in a deep vacuum. Evacuated system and leak checked with nitrogen and liquid leak detector. No leak found and unit held pressure. Pulled vacuum and weighed in 1.76 ounces of r600a. Replaced warped fresh food door also. Checks o.k
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Anderson, South Carolina 29625
Jerry D.
Job Details:
09/08/2023
"Lid broken in box, also actuator broken, ordering, j13; ordrng 1 W10296171 (Lid) and 1 W10597177 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
09/08/2023
"Auger motor inoperable, ordering, j13; ordrng 1 W10884561 (Motor) and 1 63052a001 (Yoke)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Asheville, North Carolina 28804
Brian
Job Details:
09/08/2023
"Found ice formed around freezer door gasket and in air tower, blocking cold air from getting into the fresh food section. Inspected and found air tower damaged and both doors not sealing properly. Air tower (W11126274) freezer door (W11023679) nameplate (W11178521) fresh food door (W11023679) Silicone (WP482338) silicone (W10841140) needed. Also unit needs to be tilted back, to allow doors to close more effectively. ; ordrng 1 W11126274 (Air tower) and 1 W11023679 (Freezer door) and 1 W11178521 (Nameplate) and 1 WP482338 (Silicone) and 1 W10841140 (Silicone) and 1 W11023679 (Fresh food door) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/08/2023
Found water linn from valve to tank twisted not allowing water to enter adjusted hose and valve cycled unit got good fill unit ck ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS5
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/08/2023
Found drain cloged cleared unit ck ok
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Greenville, South Carolina 29615
Carl
Job Details:
09/08/2023
Installed new igniter cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty, South Carolina 29657
Frank
Job Details:
09/08/2023
EVAP iced up. Defrosted.. Heater working ok heating and getting voltage.. measured thermistor.. may be off alittle. EVAP fan working ok..; ordrng 1 W11558182 (Control board) and 1 WPW10384183 (Thermistor) and 1 Jobcodel14 (Job code l14) and 1 W11518204 (Ui)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Easley, South Carolina 29642
Frank
Job Details:
09/08/2023
Replaced gasket.. formed to cabinet.. looks ok
We serviced a
WHIRLPOOL OVEN
Model WEE515SALS1
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/08/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/08/2023
"Adjusted door, unit ok"
We serviced a
WHIRLPOOL RANGE
Model JJW9430DDB
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/08/2023
"Panel inoperable cntrl wont respond to commands , ordering, j13; ordrng 1 74008954 (Panel) and 1 74008953 (Cntrl) and 1 74008265 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/08/2023
"Wont run cycle everytime also loud squeeling, found clutch grinding , Cntrl code, volts and polarity good, actuator clicking, ordering , j13; ordrng 1 W11428994 (Cntrl) and 1 W11398781 (Actuator) and 1 W10721967 (Splutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Easley, South Carolina 29640
Jerry D.
Job Details:
09/08/2023
"Doors dented, ordering Q16; ordrng 1 W10636410 (Fresh door) and 1 W10636409 (Frez door)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Greenville, South Carolina 29615
Chris
Job Details:
09/08/2023
"Customer states several service companies have been out ,replaced parts multiple times and unit is still not working. Customer also states unit isnt square in cabinet . Unit heats and pulls 13 amps. Customer is elderly and is not closing door completely. Customer is also selecting 2 on keypad believing 2 is 2 minutes when 2 is 2seconds. Unit functions as designed. Advised customer we cant change cabinets or provide install service . Called tech line and spoke with Nate. Unit works as designed. File number for call is 7737282325. 2 man auth is W18ite0nl2"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Greer, South Carolina 29650
Chris
Job Details:
09/08/2023
Unit has console failure. Ordering for repair ; ordrng 1 W11449292 (Console)
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Greenville, South Carolina 29615
Chris
Job Details:
09/08/2023
Found open cuttoff fuse. Replaced from stock . Unit check is ok ; used 1 279816 from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Greenville, South Carolina 29615
Chris
Job Details:
09/08/2023
Unit has weak wash motor and open element . Customer denied estimate
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Taylors, South Carolina 29687
Chris
Job Details:
09/08/2023
Installed new wheel . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/08/2023
"Took quick pics, found unit not sealing on the freezer door. Found the gasket falling out of the door. Sealed gasket into door with rtv. Adjusted door up more to rest on metal mullion more. Unit checks ok. ; used 1 WP482338 (Rtv) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/08/2023
"Took quick pics, found unit adding time and doesnt want to fill or move through the cycles. Found the board would only send voltage to valves in diagnostics. Found gearcase leaking oil and rotor stuck on the shaft. Would need parts for repair ; ordrng 1 W11393685 (Geacasr) and 1 Q16 (Job code) and 1 W10734521 (Slide) and 1 W10754158 (Stator) and 1 W11130356 (Suspension) and 1 W10754161 (Rotor) and 1 W11165546 (Vave) and 1 W10902814 (Washeplate) and 1 W11100602 (Control)"
We serviced a
WHIRLPOOL RANGE
Model KCGS950ESS02
Near Black Mountain, North Carolina 28711
Kari
Job Details:
09/08/2023
"Took quick pics, found unit burners delayed in lighting. Found some of the caps and ignitiors have debris. Cleaned caps and burners found front right idgnitor is wiggly and has a crack in it. Will need ignitor also need installation straps for bottom. They were never put on, so the cooktop has been rubbing on the counter and making granite dust when it slides back-and-forth need parts for repair; ordrng 1 8186533 (Intallation straps) and 1 W10657995 (Ignitior) and 1 N15 (Job code)"
We serviced a
KITCHENAID COOKTOP
Model KFGG500ESS2
Near Asheville, North Carolina 28805
Brian
Job Details:
09/08/2023
"Found cooktop scratched, due to improper cleaning by cleaning company. Could not reach cleaning company to acquire payment information. Customer said they could cover charges and have cleaning company reimburse them. Customer had new cooktop on site. Quoted cu 303.95 to replace cooktop. Customer wished to proceed with repairs. Installed new cooktop and tested for leaks and proper functions. At this time, all operations ok with no gas leaks detected. Did not move unit. Collected 303.95 via card."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Campobello, South Carolina 29322
Chris
Job Details:
09/08/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Greer, South Carolina 29650
Chris
Job Details:
09/08/2023
Found imk bail arm not mounted into module. Reinstalled bail arm. Unit check is ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS5
Near Simpsonville, South Carolina 29681
Carl
Job Details:
09/08/2023
Found drain cloged cleared unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Easley, South Carolina 29642
Matt
Job Details:
09/08/2023
Fresh food section is at 38 and freezer is at -1. Put unit in diagnostics. Activated every function. All functions passed. Vacuumed condenser and UN jammed freezer door switch. Checks o.k
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Pickens, South Carolina 29671
Frank
Job Details:
09/08/2023
9 1. Drain problem. 10 2 vent motor problem.. keeps shutting off in mid. Diagnosis cycles.. unable to clear errors.. must be getting voltage drop or short in system; ordrng 1 W11410066 (Control board) and 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11416362 (Pump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRH00
Near Waynesville, North Carolina 28786
Kari
Job Details:
09/07/2023
found unit iced over again found the air damper not always opening fully not cooling the refrigerator. Also found there is air leaking through the upper refrigerator. Gaskets will need parts for repair.; ordrng 2 W10460612 (Gaskets)s and 1 W11087463 (Damper) and 1 Q16 (Job code) and 1 **beforeweorderpartscheckthisisactuallycovered*** (Idk if the authorization is good or not)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS1
Near Seneca, South Carolina 29672
Derek
Job Details:
09/07/2023
"Cycled diagnostics. Passed all test. Ran 2nd time w/ full reservoir and unit showed reservoir full. Cycled normal freeze. Started first fill 1:23 started freeze at 1:33 pm. Within 10 min full swirl of ice already formed on evap. Freeze cycle ended at 1:57, 24 minute freeze cycle not counting initial fill/purge. Slab about 1/4 Spoke with TECHLINE (Derek) 2nd freeze started at 2:03 and lasted 23 minutes. Circulation pumps also stated making thumping noise twice and customer has a video of noise that lasted at least 20 min that was almost certainly pump also. TECHLINE advised water level sensor does play a role in ending the freeze cycle, which is built into the pump. Fill cycles also seem to time out and overflow reservoir for each fill. He advised replacing pump. SR 7737273743. Gave additional est for part of $127.73. Customer okd. Will order. Will have to watch at least 1 full freeze cycle when returning. N15; ordrng 1 W11542867 (Pump)"
We serviced a
MAYTAG COOKTOP
Model MER6600FZ2
Near Anderson, South Carolina 29621
Jerry D.
Job Details:
09/07/2023
"Left front burner is burnt bad and switch is shorted, estimate , 425.00, w11517959 burner left front, wpw10434452 left front switch, customer is calling whirlpool to try and get them to pay for parts and labor; ordrng 1 W11517959 (Burner) and 1 Wpw10434452 (120.00)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waynesville, North Carolina 28786
Kari
Job Details:
09/07/2023
Took quick pics found unit was working today but customer said that it made a loud scraping noise and then shut off and then would not turn back on when I first started it you could hear a little bit of the electrical scrape coming from the motor. I suspect the motor might have a flat spot in the run windings will need motor for repair.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 N15 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Easley, South Carolina 29642
Derek
Job Details:
09/07/2023
"Found unit locks lid, unlocks like normal then sits and does nothing else, no buzz or hum from motor. No errors stored. Diagnostics and drain spin all do same when motor should run nothing happens. Capacitor has rust on both connectors. Replaced capacitor. Still same issue. No voltage to motor at motor or out of control. Continuity shows good. Drain pump did run in diagnostics. Will order parts. L14; ordrng 1 W11513246 (Control) and 1 W11513248 (Lock) and 1 W11643701 (Harness) and 1 W11026785 (Motor), used 1 W11428524 (Capacitor) from stock"