Service History 21 - Authorized Service Inc

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Greenville, South Carolina 29617

Matt

Job Details: 10/27/2025

Found cooktop has thermal breakage across left front burner. Customer is going to talk to Whirlpool customer care 1-800-253-1301 about the warranty because he just bought this unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Greenville, South Carolina 29617

Matt

Job Details: 10/27/2025

Found dishwasher will not light up stay key. Found error code F1E2 ( control software error) Latch also only latches part of the time. Ordering new latch and control.; ordrng 1 W11637583 (Control) and 1 WPW10653840 (Latch) and 1 F12jobcode (F12 job code)

We serviced a

JENN-AIR MW OVEN COMBO

Model JJW3430LL01

Near Wade Hampton, South Carolina 29615

Nathan

Job Details: 10/27/2025

"Tested oven temperatures on and off cycles four times then divided number by how many recordings I took after ignoring first on and off cycles four times for preheat. Oven is at an average of 22 degrees too cold. Ordering control board,and oven sensor. Office will schedule return visit when parts arrive. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Thank you!; ordrng 1 W11448961 (Appliance manager) and 1 W11598120 (Oven sensor) and 1 L14laborcode (L14 labor code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Campobello, South Carolina 29322

Chris

Job Details: 10/27/2025

Found unit plugged into surge protector. Removed surge protector. Unit check is ok

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Inman, South Carolina 29349

Chris

Job Details: 10/27/2025

Installed new parts. Unit check is ok . New authorization is wxkaffnl2

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Chesnee, South Carolina 29323

Sam

Job Details: 10/27/2025

Installed parts and sound dampening tape to fix noise of unit. Unit no longer making rattling noise in use. Unit heats and tumbles. All functions pass.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Powdersville, South Carolina 29642

Frank

Job Details: 10/27/2025

"Replaced control and dampers tested spin ok, unit working as intended"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Easley, South Carolina 29642

Frank

Job Details: 10/27/2025

"Replaced listed parts tested unit heating ok, drops 1 degrees ps.. need more for more efficient dry times.."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Mills River, North Carolina 28759

Brian

Job Details: 10/27/2025

"Found no saved error codes. Tested unit and heard no unusual noises at this time. Inspected and found evidence of hoses tapping on wall behind unit. Also unit not level. Leveled unit and adjusted hoses. Calibrated unit and tested. At this time all operations ok with no leaks detected. I recommended customer take a video of issue, if it occurs again."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Horse Shoe, North Carolina 28742

Brian

Job Details: 10/27/2025

Found f4e3 (wash motor not running). Tested unit in diagnostic and found wash motor not running but is getting proper voltage. New Wash motor (W11613480) needed. ; ordrng 1 W11613480 (Wash motor) and 1 L14 (Job code)

We serviced a

WHIRLPOOL OVEN

Model WFES5030RZ0

Near Hendersonville, North Carolina 28739

Brian

Job Details: 10/27/2025

Found no saved error codes. Preheated oven and set timer. Timer finished and unit didnt shut off. Tried again and found unit cancel current set temp. New Control (W11757145) needed. ; ordrng 1 W11757145 (Control) and 1 J13 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fairview, North Carolina 28730

Brian

Job Details: 10/27/2025

Dougs start button not responding. Entered diagnostic and found f2e1 (control issue) f5e1 (door switch stuck open) and f5e2 (door switch stuck closed). Start button is sticking in control. That is why unit sometimes comes on on its own and wont start when pushing start button. New control (W11683480) needed. Contacted safety. Documented findings. They said unit is only covered for diagnostic. And they recommended customer contact customer service Case number (21298261). Quoted customer 441.00 to complete repairs. Customer did not wish to proceed with repairs at this time.

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPSO

Near Leicester, North Carolina 28748

Kari

Job Details: 10/27/2025

"Took quick pics, found unit had an F8E4 Error. Took tray out found no water but a piece of the old flooring was under switch causing unit to beep ra through diagnostics cycle unit checks ok had office run cc for Tc of $80 and email receipt."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS2

Near Pickens, South Carolina 29671

Frank

Job Details: 10/27/2025

"F6e1 code, uinot responding.. replaced control and ui; ordrng 1 W11646927 (Control) and 1 W11625194 (Front panel) and 1 Jobcodej13 (Job code j13)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW00

Near Greenville, South Carolina 29615

Matt

Job Details: 10/27/2025

"Customer is finding things frozen on the bottom shelf in fresh food section. Customer has adjusted temperature settings to the warmest seeing and they said unit still runs all the time. Found freezer temperature is 11 degrees and fresh food section is 32. Removed evaporator cover and found unit has a partial frost pattern indicating a leak in the refrigeration system. In order to find the leak system will need to have refrigerant recovered, permanent axcees port installed and uv dye drier installed. Unit will need new refrigerant added and then a return visitto leak check a week later. Blue book estimate is $1055.00"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Candler, North Carolina 28715

Kari

Job Details: 10/27/2025

"Took quick pics, found unit running in a safety loop. Found control has 1-1 internal board error and 3-1 pressure sensor error. Cleared codes and as soon as I turned knob it started safety loop again. When that finished I checked pressure hose for kinks or blockages and it is open and clear. I put into diagnostic cycle and it ran that and finished, immediately when it was done got stuck back into safety loop And repeats the 1-1 and 3-1 codes. Installed control unit checks ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Candler, North Carolina 28715

Kari

Job Details: 10/27/2025

"Took quick pics, found the seal was split on one half and hanging down. On the side. Installed new seal. Unit checks ok ; used 1 WPW10535778 (Seal) from stock"

We serviced a

JENN-AIR OVEN

Model JGRP436HL05

Near Wade Hampton, South Carolina 29615

Nathan

Job Details: 10/27/2025

Checked temperatures and oven got to over 400 like normal but dropped down to 350 degrees. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Ordering control board and oven sensor. Thank you!; ordrng 1 W11620692 (ACU) and 1 W10859573 (Oven sensor) and 1 L14laborcode (L14 labor code)

We serviced a

WHIRLPOOL WASHER

Model WFW5720RU0

Near Inman, South Carolina 29349

Chris

Job Details: 10/27/2025

Found p1 connection on control not seated into connector. Inserted connection. Unit now functions. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/27/2025

Replaced evaporator fan that was bad. Tested operations and everythings performing as designed now. Thank you!

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX535HPA01

Near Greenville, South Carolina 29609

Matt

Job Details: 10/27/2025

Found ice machine is now making the correct size ice slab but it's not sliding off completely on to the cutting grid. Powered unit off. Polished cutting grid and evaporator plate. Powered unit back on and watched ice making operation. Unit formed a perfect slab of ice and slid off on to the cutting grid properly. The cutting grid cut through the ice before the next slab slid down. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM384ESS1

Near Pickens, South Carolina 29671

Frank

Job Details: 10/27/2025

"When changing sump motor, noticed heater was starting to deteriorate need to replace additional 100.94$ $180. Total labor owe 150.94 on return.. replaced sump tested working ok..pd 272.78 ck 2597..; ordrng 1 W10703867 (Heater) and 1 Jobcodel14 (Job code l14)"

We serviced a

KITCHEN AID ICE MACHINE

Model KUID308ESS2

Near Greer, South Carolina 29650

Chris

Job Details: 10/27/2025

Found scale on cutting grid. Removed scale. Unit check is ok

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Greer, South Carolina 29650

Chris

Job Details: 10/27/2025

Installed parts. Unit check is ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Asheville, North Carolina 28803

Kari

Job Details: 10/27/2025

"Took quick pics, found unit will randomly shut off in middle of cycle. Found last time it shut off customer couldnt get unit to turn back on, they flipped breaker and let it reset and after a while got panel to turn back on. Customer also has a suds code that comes up occasionally. No codes stored in machine found unit will not high speed spin all the time, sometimes it will just slowly spin and the clothes will flop back and forth and be wet at the end of cycle. Need acu for repair. ; ordrng 1 S17 (Job code) and 1 Twoman (Send Brian with me) and 1 W11603844 (Ui cs) and 1 W11680389 (Acu)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJB00

Near Asheville, North Carolina 28801

Kari

Job Details: 10/27/2025

"Took quick pics, found unit not cooling and nothing will run. Found the control has 120v to it but there is no voltage out put. Need control for repair. ; ordrng 1 W11487480 (Control) and 1 L14 (Job code)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Taylors, South Carolina 29687

Chris

Job Details: 10/27/2025

Unit has door switch faults. Ordeing for repair ; ordrng 1 W11412299 (Switch)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Travelers Rest, South Carolina 29690

Carl

Job Details: 10/27/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS05

Near Pickens, South Carolina 29671

Frank

Job Details: 10/27/2025

8 degrees in fc 39 in rc.. imk cycles does not bring in water.. ; ordrng 1 W11692144 (I k) and 1 W11524655 (Valve) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Anderson, South Carolina 29624

Jerry D.

Job Details: 10/27/2025

"Spin basket broken, cap torn up, ordering, j13; ordrng 1 W10531289 (Ring) and 1 21366 (Nut) and 1 W10554251 (Basket) and 1 389140 (Block)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB10

Near Anderson, South Carolina 29624

Jerry D.

Job Details: 10/27/2025

"Magtube loud ordering, j13; ordrng 1 W11737661 (Magtube) and 1 W10574736 (Capacitor) and 1 W11222648 (Diode)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Anderson, South Carolina 29621

Jerry D.

Job Details: 10/27/2025

"Damper noise,ordering, j13; ordrng 1 W10479155 (Damper)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/27/2025

Found unit constantly draining. Unit has f3e1 code. Pressure hose checks ok. Unit needs new control. Replaced control per special project S153EB. Cycled unit through calibration and test cycle. Both cycles ran perfect. Unit no longer draining constantly. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model KFGG504KPS0

Near Leicester, North Carolina 28748

Kari

Job Details: 10/27/2025

"Took quick pics, found unit outer door glass busted into pieces. Customer had glass installed new glass and cleaned up what I could. Had office run cc for $254.99 and email receipt. Unit checks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 10/27/2025

"Installed Cntrl sent preid cycled unit through test and calibration, chks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Anderson, South Carolina 29625

Jerry D.

Job Details: 10/27/2025

"Installed cntrl sent preid, cycled unit through test and calibration chks ok"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW2

Near Gaffney, South Carolina 29340

Sam

Job Details: 10/27/2025

"Found unit not heating. Checked incoming power. Found terminal block melted and burned up. Unit will need new harness, terminal block and possibly control. Will order parts. ; ordrng 1 W11310055 (Harness) and 1 W11780158 (Control) and 1 2man (2 man) and 1 L14 (L14)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gaffney, South Carolina 29341

Sam

Job Details: 10/27/2025

Unit not heating. Found loose connection at heating element. Reseated connection. Cycled unit. Unit now heating at pulling 7.8 amps during heating portion of test cycle. All functions pass.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/27/2025

"Me and another technician lifted washer in opening and put step stools underneath to raise washer to replace components. Replaced motor,capacitor,actuator,cam,latch/lock, and control board. Tested in diagnostics and everythings performing as designed now. Homeowner is going to test cycle also and let us know if theres any issues. Thank you!"

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Greenville, South Carolina 29617

Nathan

Job Details: 10/27/2025

"Replaced motor, blower wheel, idler pulley, and rollers. Tightened left front roller due to excessive vibration caused by too much glue on felt seal. Tested and everything is as designed again."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Cowpens, South Carolina 29330

Sam

Job Details: 10/27/2025

Customer stated unit was making clanking noise and had weird smell when in use. Cycled unit through normal cycle with load. Noise coming from agitator shifting and catching back and forth. Noise appears normal. Units smell is coming from new transmission and motor getting hot when in use. Unit still functions normally. Explained that units transmission and motor just needs a break in period and to keep running unit like normal and give us a call back if smell persists or gets worse.

We serviced a

WHIRLPOOL M/W OTR

Model WMMF7330RZ00

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/27/2025

Replaced control board for f4e9 error code. Tested with a cup of water and everythings performing as designed now. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Total is for office use. Thank You!; ordrng 1 WZM5LLAPL1PTS/LBR1X(jobcomplete) (WZM5LLAPL1 PTS/LBR 1X (job complete))

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA01

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/27/2025

Power light flashing indicating way out of spec bin thermistor. Tested everything in diagnostics and fill sensor on pump is going out causing reservoir to not fill all the way. Will need bin thermistor and recirculating pump.Gave quote for $697.00 and theyre going to think about it. Has 30 days to accept quote. Charging service fee and office will send receipt after card is charged. Thank you!

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Easley, South Carolina 29640

Frank

Job Details: 10/27/2025

"Found unit unplugged on arrival. While cooling evap fan making vibrating noise. Ran unit found evap only getting half froze, looks like restriction. Changed evap motor some vibration went away, getting shroud and blade to replace.. getting evap assembly precaution ; ordrng 1 W11263195 (Fan shroud) and 1 WP2169142 (Fanblade) and 1 W11043042 (Access port) and 1 w11506635 (Port) and 1 W11109499 (Drier) and 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ00

Near Easley, South Carolina 29640

Frank

Job Details: 10/27/2025

Found imk ui not responding.. ; ordrng 1 W11768007 (Ui panel) and 1 W11767813 (Panel ui) and 1 Jobcodel14 (Job code l14) and 1 W11782398 (Main control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Easley, South Carolina 29640

Carl

Job Details: 10/27/2025

Ck pressures low side -28 in vac hi side 98lbs Pulled vac on system use nitrogen to clear system four pin hole in evap used an nr8 fitting to remove hole let line set to dry 15mins pulled vac on system installed 58 grams r 600 got good frost on evap unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Easley, South Carolina 29642

Frank

Job Details: 10/27/2025

"Found humidity buildup inside freezer door causing warm air is coming in melting ice then drips out of dispenser, noticed some gaps in cabinet getting adhesive ; ordrng 1 LW10904379 (Freezer door) and 1 W10841140 (Adhesive) and 1 8201815 (Connector)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Easley, South Carolina 29640

Carl

Job Details: 10/27/2025

Installed new bake element cycled unit to 350? unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Easley, South Carolina 29640

Matt

Job Details: 10/27/2025

Helped CE on this.

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Greenville, South Carolina 29617

Matt

Job Details: 10/27/2025

Found cooktop has thermal breakage across left front burner. Customer is going to talk to Whirlpool customer care 1-800-253-1301 about the warranty because he just bought this unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Greenville, South Carolina 29617

Matt

Job Details: 10/27/2025

We serviced a

JENN-AIR MW OVEN COMBO

Model JJW3430LL01

Near Wade Hampton, South Carolina 29615

Nathan

Job Details: 10/27/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Campobello, South Carolina 29322

Chris

Job Details: 10/27/2025

Found unit plugged into surge protector. Removed surge protector. Unit check is ok

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Inman, South Carolina 29349

Chris

Job Details: 10/27/2025

Installed new parts. Unit check is ok . New authorization is wxkaffnl2

We serviced a

WHIRLPOOL DRYER

Model WED5720RU0

Near Chesnee, South Carolina 29323

Sam

Job Details: 10/27/2025

Installed parts and sound dampening tape to fix noise of unit. Unit no longer making rattling noise in use. Unit heats and tumbles. All functions pass.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Powdersville, South Carolina 29642

Frank

Job Details: 10/27/2025

"Replaced control and dampers tested spin ok, unit working as intended"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Easley, South Carolina 29642

Frank

Job Details: 10/27/2025

"Replaced listed parts tested unit heating ok, drops 1 degrees ps.. need more for more efficient dry times.."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Mills River, North Carolina 28759

Brian

Job Details: 10/27/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Horse Shoe, North Carolina 28742

Brian

Job Details: 10/27/2025

We serviced a

WHIRLPOOL OVEN

Model WFES5030RZ0

Near Hendersonville, North Carolina 28739

Brian

Job Details: 10/27/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Fairview, North Carolina 28730

Brian

Job Details: 10/27/2025

We serviced a

KITCHEN AID DISHWASHER

Model KDTM404KPSO

Near Leicester, North Carolina 28748

Kari

Job Details: 10/27/2025

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS2

Near Pickens, South Carolina 29671

Frank

Job Details: 10/27/2025

"F6e1 code, uinot responding.. replaced control and ui; ordrng 1 W11646927 (Control) and 1 W11625194 (Front panel) and 1 Jobcodej13 (Job code j13)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW00

Near Greenville, South Carolina 29615

Matt

Job Details: 10/27/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Candler, North Carolina 28715

Kari

Job Details: 10/27/2025

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Candler, North Carolina 28715

Kari

Job Details: 10/27/2025

"Took quick pics, found the seal was split on one half and hanging down. On the side. Installed new seal. Unit checks ok ; used 1 WPW10535778 (Seal) from stock"

We serviced a

JENN-AIR OVEN

Model JGRP436HL05

Near Wade Hampton, South Carolina 29615

Nathan

Job Details: 10/27/2025

We serviced a

WHIRLPOOL WASHER

Model WFW5720RU0

Near Inman, South Carolina 29349

Chris

Job Details: 10/27/2025

Found p1 connection on control not seated into connector. Inserted connection. Unit now functions. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/27/2025

Replaced evaporator fan that was bad. Tested operations and everythings performing as designed now. Thank you!

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IL02

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/24/2025

We pulled out microwave and replaced parts. Tested with a cup of water and everythings performing as designed. Thank you!

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, South Carolina 29607

Nathan

Job Details: 10/24/2025

"Found thermal fuse blown and wire not connected due to heat from thermostat. Fixed wire and put on new connector. Also had to put on new 3/16 connector on thermal fuse. Replaced thermal fuse and everythings performing as designed now. Recommend getting an extended warranty through D&G Appliance Insurance website to offset cost of future repairs when warranty runs out. Thank you!; ordrng 1 GivethermalfusetoNathantoputbackinvanstock. (Give thermal fuse to Nathan to put back in van stock.), used 1"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/24/2025

Needs evaporator fan motor. Used motor that was used in my van so refrigerator would cool until we get back out with brand new part. Will call homeowner when I get part and come out sometime next week when time permits. Recommend getting an extended warranty through D&G Appliance Insurance website to offset costs of future repairs. ; ordrng 1 WP2315539 (Evaporator fan) and 1 J13laborcode (J13 labor code) and 1 GiveparttoNathantosneakintoschedule (Give part to Nathan to sneak into schedule)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Greenville, South Carolina 29605

Nathan

Job Details: 10/24/2025

"Needs sealed system replacement. Homeowner stated that refrigerator will randomly stop cooling and start cooling randomly. Ordered control board,compressor,drier,and evaporator. Office will schedule when parts arrive. Recommended getting an extended warranty through D&G Appliance Insurance website for any newer Whirlpool family appliances to offset costs of future repairs. ; ordrng 1 W10233960 (Compressor) and 1 W11459354 (Evaporator) and 1 Schradervalve (Schrader valve) and 1 X20laborcode (X20 labor code 3 hours) and 1 WPW10503278 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW1

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/24/2025

Found no voltage to the pump ohm wire harness open n15; ordrng 1 W11643701 (Lower harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5836RZ00

Near Greer, South Carolina 29650

Chris

Job Details: 10/24/2025

Helped sr

We serviced a

WHIRLPOOL DISHWASHER

Model KDPS624SPS0

Near Greer, South Carolina 29650

Chris

Job Details: 10/24/2025

Found bottom door seal and kick plate not attached correctly. Reinstalled components. Unit check is ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Greer, South Carolina 29651

Chris

Job Details: 10/24/2025

"Customer states unit takes several loads to dry clothes and unit takes time to start. No stored faults.Customer states vents have been cleaned . Inserted probe unit vent, unit reaches 178 degress and cycles off . Vent is in roof and exterior door when downtown fully open .called tech line and spoke with Jeremy . Unit works as designed . Case number is 21346477"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Greer, South Carolina 29651

Chris

Job Details: 10/24/2025

Customer now state unit makes noises and noise comes and goes. Unit is level. No odd noises at time of visit. Fan noise is normal. Ice maker fill is normal . Ice maker harvest is normal . Damper is normal. Called tech line and spoke with Jeremy. Doll tube as slight leak . Installed fill tube extension and sealed fill tube. Unit check is ok . File number for call is 21346292

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Greer, South Carolina 29651

Chris

Job Details: 10/24/2025

Customer states sometimes door doesnt close.both doors snap closed as designed. Closer cheeks ok . Dispenser door closes. No drains clogged. No warped drain pan. Grand mother home at time of visit ans suspects kids not closing door and hitting dispensernpaddle. All doors seal. Demonstrated all components working as designed with grandmother.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Mills River, North Carolina 28759

Brian

Job Details: 10/24/2025

"Found unit unplugged when I arrived. Plugged unit in and found drain pump coming on. Heckled and found pressure hose ok. New control needed. Installed new control (w11608056). Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/24/2025

Ck ref temp @37? ck. Water @45 unit ck ok

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IL02

Near Greenville, South Carolina 29609

Matt

Job Details: 10/24/2025

Helped N.P on this one.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Easley, South Carolina 29640

Matt

Job Details: 10/24/2025

Installed new freezer door. Checked operation. Checks o.k

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW4

Near Black Mountain, North Carolina 28711

Kari

Job Details: 10/24/2025

"Took quick pics, found right front burner not working. Found the element is fine when switched to the other side and shows closed resistance. Installed new switch. Unit checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSF5836RZ00

Near Greer, South Carolina 29650

Sam

Job Details: 10/24/2025

Installed door to unit. Units ice dispenser now running properly when door closed. Water dispenses. All functions pass. Policy adjustment: w4d36bnl1.5

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Piedmont, South Carolina 29673

Jerry D.

Job Details: 10/24/2025

"Damper noisey, ordering, j13; ordrng 1 W11629068 (Diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXB01

Near Mills River, North Carolina 28759

Brian

Job Details: 10/24/2025

"Installed new inlet valve. Tested water dispenser multiple times and ice maker. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/24/2025

Ck burner height and flame quality flames looked good advised customer to utalize the vent hood unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Salem, South Carolina 29676

Matt

Job Details: 10/24/2025

"Found unit warm in both sections. Low side pressure is -26 & high side pressure is 25. Equilized at 0. I added 150 lbs of nitrogen and leak checking condenser, evaporator and all exposed tubing. Found apinhole in the highrise line going to the condenser. Sanded and soldered up the pin hole and re pressurized the system. 12:55. To 1:30 no drop in pressure. Released nitrogen and pulled a long vacuum. Weighed in 5.5 oz r134a. Checks o.k"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Mills River, North Carolina 28759

Brian

Job Details: 10/24/2025

Found no power to unit when I arrived. Unit is getting proper voltage. Removed each connector individually from board and found no change. Installed new dispenser ui (w11574766) and main control (w11664342) and tested and found same results. Contacted tech support and spoke to George. We checked and found no power getting to board. Found emi filter arching. New Control (W11567409) needed. Case number (21348414); ordrng 1 W11567409 (Cntrol) and 1 L14 (Job code)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS02

Near Fountain Inn, South Carolina 29644

Carl

Job Details: 10/24/2025

Installed new boards cycled unit on found hollow ice will order a valve ; ordrng 1 WPW10341329 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/24/2025

"Found F3E1 error on control. Replaced control,leveled,calibrated,and tested washer. Everythings performing as designed now. Recommended getting an extended warranty on any Whirlpool family appliances through D&G Appliance Insurance website to offset costs of future repairs. Homeowners to disregard total for office use. Thank you!"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Greenville, South Carolina 29609

Nathan

Job Details: 10/24/2025

Dryer not heating correctly. Ordering thermostats and heater. Vent is clear but not heating to correct temperatures. Office will schedule return visit when parts arrive. ; ordrng 1 WP3391914 (Thermistostat) and 1 WP3387747 (Heater) and 1 WP8577274 (Inlet thermistor) and 1 L14laborcode (L14 labor code) and 1 GivepartstoNathantosneakintoschedule. (Give parts to Nathan to sneak into schedule.)

We serviced a

WHIRLPOOL DOUBLE WALL OVEN

Model WOD51EC0HS20

Near Travelers Rest, South Carolina 29690

Nathan

Job Details: 10/24/2025

Need to order user interface and both appliance manager boards. Office will schedule return visit when parts arrive. ; ordrng 1 W11600355 (User interface) and 1 W11261167 (Appliance manager w/power supply) and 1 W11261169 (Appliance manager wo/ power supply)

We serviced a

WHIRLPOOL FREEZER

Model WRMF3636RZ00

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/24/2025

Installed parts to unit. Units door sealing perfectly. Light now coming on and off with switch activation. All functions pass.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Boiling Springs, South Carolina 29316

Sam

Job Details: 10/24/2025

Installed pump and motor to unit. Cycled through test cycle. Unit ran through cycle perfectly. No leaks during or after cycle. Pump operating and washing. All functions pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Chesnee, South Carolina 29323

Sam

Job Details: 10/24/2025

Found unit not making ice. Checked ice bucket switch. Checks ok. Icemaker rotates and thermistor checks ok. Unit needs new door for repair since heater has quit working. Gave customer estimate of 1750.00. Customer declined estimate. Collected trip charge of 150.00 customer stated he will most likely go buy a new one or get a counter top icemaker.

We serviced a

MAYTAG WASHER

Model MVW4005SW0

Near Cowpens, South Carolina 29330

Sam

Job Details: 10/24/2025

Found unit not doing anything. Display will not respond. Unit will not do anything. Checked incoming power. Control getting 120volts. Unit needs new control and possibly harness. Will order parts for repair.; ordrng 1 W11607637 (Control) and 1 W11665967 (Harness) and 1 L14 (L14)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Spartanburg, South Carolina 29307

Sam

Job Details: 10/24/2025

Installed door to unit. Cycled dispenser. Water did not drip after running half gallon of water and waiting five minutes. Unit checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Spartanburg, South Carolina 29303

Sam

Job Details: 10/24/2025

"Found unit with f3e0 error code and not wanting to spark electrode on front right burner every time. Checked wiring to temp sensor and control. Connections secure. Unit could be having issue with control, harness or temp sensor for f3e0 to occur. Checked connection for electrode. Connection secure as well. Unit needs either electrode or spark module. Will order all possible parts for repair. Will return with parts.; ordrng 1 WPW10181986 (Oven sensor) and 1 W11620481 (Control) and 1 W11465032 (Harness) and 1 W11666003 (Electrode) and 1 W11590249 (Spark module) and 1 L14 (L14)"

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