Service History 209 - Authorized Service Inc

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX505ESS1

Near Greenville, SC 29601

Flint

Job Details: 05/26/2023

"Replaced valve and put into a cycle, the unit tested good."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Greenville, SC 29611

Flint

Job Details: 05/26/2023

"Unit needs board roaches inside, customer will take care of"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Greenville, SC 29617

Flint

Job Details: 05/26/2023

Unit is working as designed at this time

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Inman, SC 29349

Tyler

Job Details: 05/26/2023

"F2e1, F7e1 error code found. Motor humming. Replaced capacitor, tested. All functions tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chesnee, SC 29323

Tyler

Job Details: 05/26/2023

"Installed parts, tested for operation. All functions tested good. Found plumbing under sink have clogged up. Instructed customer on having plumber come out."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Hendersonville, NC 28739

Brian

Job Details: 05/26/2023

"Installed new tub gasket. Tested in diagnostics and normal cycle observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Fountain Inn, SC 29644

Carl

Job Details: 05/26/2023

Installed new control and console applied power ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Travelers Rest, SC 29690

Flint

Job Details: 05/26/2023

"First file number in November 7735045506, Second file number with Travis, we checked everything and it all tested good . He is sending over to engineering, should hear something back in 2 business days. 7736499617"

We serviced a

KITCHEN AID ICE MACHINE

Model KUIC15NRTS1

Near Greenville, SC 29605

Cliff

Job Details: 05/26/2023

"Found recirculating pump will not run, gave customer an estimate of 586.52, he approved. Replaced part, cycled unit for a few minutes to watch for ice slab to start forming, all functions check ok ; used 1 L14 job code (L14 job code) from stock"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Greenville, SC 29607

Cliff

Job Details: 05/26/2023

"Unit had not frozen back over, replaced parts, verified compressor and fan kicked on, all functions check ok"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Greenville, SC 29607

Cliff

Job Details: 05/26/2023

installed new parts unit now working normal

We serviced a

KITCHEN AID REFRIGERATOR

Model KFXS25RYMS4

Near Greenville, SC 29607

Cliff

Job Details: 05/26/2023

"Freezer temp is 2 set to -1, fresh food temp is 40 set to 38, I dropped both compartments temp by two degrees. Unable to get ice maker to start manually, but when I was done testing I did hear it fill with water. Giving Customer an estimate of 472.75 for a new ice maker. Customer is going to wait and see if it starts to make ice again, I told her she has 30 days on the service charge to let us know, if she calls back in 30 days the total owed will be 347.75"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hendersonville, NC 28792

Brian

Job Details: 05/26/2023

"Found unit to be 37 in fresh food and 2 in freezer. Customer said everything else seems to be freezing and cooling normally except ice cream. Inspected and tested heater. Found all fans an functions ok. Evaporator has a good frost pattern. Recommended customer turn unit one step colder. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Arden, NC 28704

Brian

Job Details: 05/26/2023

"Rust/burn marks is discoloration on the heat outlet on back wall of inside of unit. Informed customer that this is normal. Its fabric softener or detergent or just lent fragments that discolored the grill. Also found unit had no airflow. Removed vent line and found airflow ok. Unit, itself, is functioning normal. Informed customer that they would need to have vent line professionally cleaned and inspected to ensure vent is cleared. Customer understood."

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS20XVMS11

Near Inman, SC 29349

Matt

Job Details: 05/26/2023

Found ice maker had ice frozen in the fingers and frozen in the ice container. Rejoice ice and cycled ice maker

We serviced a

WHIRLPOOL DISHWASHER

Model KUDP01ILBT1

Near Lake Lure, NC 28746

Kari

Job Details: 05/25/2023

"Took quick pics, found unit was leaking. Took kickplate off found there to be a line of bubbles and water where the plate was, opened door, found bottom covered with bubbles, drained unit and put on heavy cycle, found unit is leaking from front left side and its all bubbles. Customer is using liquid cascade. Cleared bubbles with cold water and rinsed drain line until the bottom had no bubbles in it. Started a cycle with no soap or rinse aid in the dispenser. Found unit filled with water and theres bubbles all over again. Advised customer clean unit with affresh. Unit checks ok. Had office run cc for 25"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Travelers Rest, SC 29690

Derek

Job Details: 05/25/2023

Found unit leaked after not being in use for a while. Some water in float tray but not enough to push float up. Cycled diagnostics. F8E1 water turned off error only fault stored. Adjusted gasket to make sure getting a good seal. Also found right side of the door hitting before latch enters strike. Adjusted level of unit to square frame. Cycled unit. After running for extended period of time no leak observed. All functions of unit ran during testing. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Greenville, SC 29609

Cliff

Job Details: 05/24/2023

"Found leaks at the factory connection on UV dryer and at a factory lokring connection, reordering parts. I need DE to return with me.; ordrng 1 W11644054 (Tube) and 1 NeedDEtocomebackwithme (Need DE to come back with me) and 1 Vacuum (Vacuum) and 1 Scale (Scale) and 1 X20jobcode (X20 job code) and 1 Uvdyedryer (Uv dye dryer)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Inman, SC 29349

Derek

Job Details: 05/24/2023

Found unit gave F8E4 water in float tray error. That and drain error stored from drain pump running due to float being in the up position. Cycled test. No leak observed. Gasket curled inward and signs of door leak on inner edge of door. Removed and heated gasket to reshape and get curl memory out. Reinstalled gasket. Cycled unit. No leak. Gasket in good condition. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chesnee, SC 29323

Derek

Job Details: 05/24/2023

Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W177BX1NL2

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Greenville, SC 29611

Cliff

Job Details: 05/24/2023

"Compressor buzzes and then clicks, Compressor is locked up, will have to reorder.; ordrng 1 W11370574 (Compressor) and 1 UVdyedryer (UV dye dryer) and 1 Scale (Scale) and 1 Vacuum (Vacuum) and 1 X20jobcode (X20 job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Found the ice bin full, freezer temp was at 0, fresh food temp was 30 set at ideal, so I did replace the thermistor and diffuser, also advised they can change the temp setting on control to a warmer setting if its causing problems with food, ice maker had partially frozen cubes which tells me it must have dumped and filled not to long ago, but the customer said it has taken a month for the ice bin to get as full as it is. All functions appear to be ok to me"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Replaced parts, all functions check ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Found the thermal cutoff open, replaced part, cycled unit, it now heats. Found the airflow is poor and advised to have vents cleaned before using again.; used 1 W10900067 (Thermal cutoff) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29BBMS03

Near Greenville, SC 29607

Flint

Job Details: 05/24/2023

Picked up temperature readers

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Greenville, SC 29605

Flint

Job Details: 05/24/2023

"Found relay on board sticking periodically, will order board; ordrng 1 W11528249 (Board) and 1 N15 (N15)"

We serviced a

KITCHEN AID DISHWASHER

Model KDTE334GPS0

Near Greenville, SC 29615

Flint

Job Details: 05/24/2023

"Found sump assembly leaking, qouted 639 to repair, customer will think about and call us back if moving forward. Paid 125. Remainder would be 514 if moving forward"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fountain Inn, SC 29644

Flint

Job Details: 05/24/2023

"Found the unit working as designed, no leak anywhere. Tested valves, checked vent, door boot, dispenser, tub to pump hose, and drain pump. Found a water mark going down the back under the cold water valve and some calcium at the base. Tightened the hoses. Unit tested good at this time. File number 7736485235"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Greer, SC 29651

Chris

Job Details: 05/24/2023

Found unit making standard refrigerant noise in test 4. Ran unit through diagnostics. Advised customer this is a normal noise and no sign or indication of product failure. No known service pointers for this model. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Westminster, SC 29693

Jerry D.

Job Details: 05/24/2023

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model GC900QPPB7

Near Fairview, NC 28730

Kari

Job Details: 05/24/2023

Installed parts. Unit checks ok

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Asheville, NC 28803

Kari

Job Details: 05/24/2023

Installed parts unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB01

Near Fountain Inn, SC 29644

Flint

Job Details: 05/24/2023

"Found a small piece of ice in the fill cup, causing it to overflow when filling. Took ice maker down, removed the piece of ice, reattached and ran thru a harvest cycle, the ice maker filled and tested good. Removed ice buildup in base of freezer from overflow, cleaned up. Charged trip fee of 150.00 and 35 minutes for 20 minutes of labor."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lake Lure, NC 28746

Brian

Job Details: 05/24/2023

"Installed all part ordered. When installing parts, I found gearcase stripped on cam gears. Cam (W10721967) Gearcase (W11449840) and belt (W11239857) needed. ; ordrng 1 W11239857 (Belt) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 L14 (Job code)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Mill Spring, NC 28756

Brian

Job Details: 05/24/2023

"Found unit leaning far to the right. Found floor slanted and unstable. Also found drain hose tapping on back of unit, in drain and spin cycle. Leveled unit and secured drain hose. Tested unit multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Tryon, NC 28782

Brian

Job Details: 05/24/2023

"Found unit in warranty. Took pic of receipt. Installed new outer door panel. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDE0

Near Tryon, NC 28782

Brian

Job Details: 05/24/2023

"Installed owi sensor and control and ui. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Flat Rock, NC 28731

Brian

Job Details: 05/24/2023

"Found hot and cold water lines reversed. Corrected and recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Asheville, NC 28805

Kari

Job Details: 05/24/2023

Installed parts unit checks ok

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Asheville, NC 28801

Kari

Job Details: 05/24/2023

Found fresh food section showing 48° found the freezer showing 25° took evaporator cover off of freezer found evap silver and a ball on cap tube. Took pressures and found the hi side too high and the low side is in a vaccum. Couldnt find any uv dye anywhere in unit or drain pan. Called Matt. He said it sounds restricted. Unit is working but customer isnt comfortable with the sound of the Freon moving thru the system and she doesnt think itll stay cooling. So I told her I would order Matt and another drier filter and see if that makes the noise go away; ordrng 1 W11575003 (3 way valve) and 1 NeedMA (Need MA) and 1 Schedulebothofustogoback (I need to go with Matt) and 1 WPW10143759 (Dye drier) and 1 Nitrogen (Nitrogen) and 1 S17 (Job code) and 1 Scales (134a) and 1 Stuff134a (134a equipment)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

"Fresh food temperature is 36 and freezer temperature is 23. Checked for u.v dye. No dye found. Evacuated system,pulled a vacuum and recharged system with 56 grams of r 600a checks o.k"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

Found dishwasher tub and door rusting. Customer has tried cleaning several times. Rust present on door and tub. Will order both.; ordrng 1 2manjob (2 man job) and 1 S17jobcode (S17 job code) and 1 W11559689 (Inner door) and 1 W11409866 (Tub)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

"Put unit in diagnostics and found error codes F7e4,f6e3 basket disengaged and communication error. Cleared codes. Ran a diagnostics cycle. Unit tried to engage for spin but did not spin. Found the slider has separated. Replaced slider and re tested in diagnostics cycle. All functions passed. ; used 1 W10734521 (Slider) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS01

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Replaced part, cycle the ice maker and water dispenser, both function properly and found no leaks; used 1 L14 job code (L14 job code) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Pickens, SC 29671

Cliff

Job Details: 05/24/2023

"Found unit had some bugs around the control area, unit will power on for a little bit then cuts off, unit will need a new control, giving customer an estimate of 557.84 for new control, he wants to wait and see how unit does since it is working as of right now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/24/2023

"Door broken, ordering, j13; ordrng 1 W10599404 (Door fresh)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/24/2023

"Installed listed parts cycled unit through hot wash to form door gasket, no leaks found"

We serviced a

MAYTAG DRYER

Model MEDB725BW0

Near Powdersville, SC 29673

Jerry D.

Job Details: 05/24/2023

Mrs cancelled

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSN602ESS01

Near Simpsonville, SC 29680

Jerry D.

Job Details: 05/24/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL DOUBLE WALL OVEN

Model WOD51EC0HS20

Near Simpsonville, SC 29680

Flint

Job Details: 05/24/2023

"Called partner team to see what they wanted us to do, and they stated there is nothing else we can do, unless the customer wants to pay for us to come out"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Simpsonville, SC 29680

Flint

Job Details: 05/24/2023

"Found deformed gasket allowing water to leak out at the top right corner, replaced the door gasket and ran again, no more leak at this time, advised customer to watch for the next load or two."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Moore, SC 29369

Tyler

Job Details: 05/24/2023

"Installed timer, tested for operation. All functions tested good."

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Moore, SC 29369

Tyler

Job Details: 05/24/2023

Tested oven and cooktop. Found no issues with either. Instructed customer on normal operation via owners Manuel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Spartanburg, SC 29303

Tyler

Job Details: 05/24/2023

Found power cord missing ground prong. All other functions tested good.; ordrng 1 W11625681 (Wire harness) and 1 F12jobcode (F12 job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Spartanburg, SC 29303

Tyler

Job Details: 05/24/2023

"Found seal broken, and water valve loud. Ordering parts.; ordrng 1 W10830274 (Door seal) and 1 W11548535 (Valve) and 1 L14jobcode (L14 job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Weaverville, NC 28787

Kari

Job Details: 05/24/2023

Install parts unit checks Ok

We serviced a

KITCHENAID M/W OTR

Model KMHS120KPS01

Near Alexander, NC 28701

Kari

Job Details: 05/24/2023

"Tried to install the one I ordered but it was too long and wouldnt fit in the hole. Installed socket from truck stock. Unit checks ok. ; used 1 W10210871 (Socket), and 1 8206232A (Bulb) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pelzer, SC 29669

Jerry D.

Job Details: 05/24/2023

"Heater open, installed heater sent preid, cycled unit through test and no leaks found unit chks ok"

We serviced a

KITCHENAID DISHWASHER

Model KRMF706EBS

Near Campobello, SC 29322

Derek

Job Details: 05/24/2023

Found unit leaking again. Insulation behind front panel and above that both wet. Found door alignment off and left side of door hitting frame before door closes into latch. Adjusted foot to square frame. Door now closing straight. Cycled test mode. No faults. Allowed to complete test. No leak observed. Frame misalignment causing poor seal and leaking under door. Unit checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS

Near Campobello, SC 29322

Derek

Job Details: 05/24/2023

"Found upper freezer basket had came off left side end cap mount and drawer hitting and rubbing the drawer below, causing drawer and whole freezer door to not want to open and close. Removed upper bin and installed end cap back on the slide, then installed the bin back on. Bin sliding in and out properly and freezer drawer opening and closing properly. Unit checks ok."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Greer, SC 29651

Chris

Job Details: 05/24/2023

Found damaged timer shaft and knob. Ordering for repair ; ordrng 1 W11328381 (Knob) and 1 W11566735 (Timer)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greer, SC 29651

Chris

Job Details: 05/24/2023

"Unit has voltage drop at l1 when start button is pressed, advise customer to call electrician."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Simpsonville, SC 29680

Flint

Job Details: 05/24/2023

"Replaced sump assembly and after about 5 minutes it did the same error, will order more parts.; ordrng 1 W11568793 (Harness) and 1 W11416362 (Sump assembly) and 1 W11629911 (Board)"

We serviced a

WHIRLPOOL DISHWASHER

Model wdf520padm3

Near Taylors, SC 29687

Chris

Job Details: 05/24/2023

"Unit died mid cycle. Unit has loose connection at terminal block, re tightened wire nuts. Unit check is ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Spartanburg, SC 29307

Tyler

Job Details: 05/24/2023

"Installed part, tested for operation. All functions tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Greer, SC 29651

Chris

Job Details: 05/24/2023

"Unit trips breaker at high temps. Unit has multiple f6 faults. Customer also states microwave makes popping noise, ordering for repair ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control) and 1 2man and 1 Walldolly and 1 S17 and 1 W11248652 (Blower) and 1 W11238401 (Transformer) and 1 W11325603 (Control) and 1 W11325604 (Invertor)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Gaffney, SC 29340

Tyler

Job Details: 05/24/2023

"Found valve clogged. Installed part, all functions tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Gaffney, SC 29341

Tyler

Job Details: 05/24/2023

"Found installer didn't install drain hose in pipe correctly. Adjusted hose. Tested, all functions tested good."

We serviced a

KITCHEN AID DISHWASHER

Model KDTE334GPS0

Near Greenville, SC 29615

Chris

Job Details: 05/24/2023

Unit has broken feed tube. Gave customer a bluebook estimate for manifold at 434.55. ; ordrng 1 W11178672 (Sump assembly) and 1 W10861745 (Manifold) and 1 Partwarrantysump and 1 Q16

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Greenville, SC 29615

Chris

Job Details: 05/24/2023

Found imk fill tube not installed. Installed fill tube. Unit check is ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315Sdhm04

Near Powdersville, SC 29673

Jerry D.

Job Details: 05/24/2023

"Compressor inoperable, ordering, Q16; ordrng 1 W11322225 (Compressor) and 1 Q16 (Q16) and 1 Avx"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Greenville, SC 29605

Flint

Job Details: 05/24/2023

Replaced the light under special project S191AQ. Lights tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hendersonville, NC 28792

Brian

Job Details: 05/24/2023

"Unit pulled out and unplugged when I arrived. Water damage on floor when I arrived. I tested and found heater not coming on. Found drain pan completely full. It appears as though there was a defrost issue. I checked and found heater coming on, but when I inspected I found pin came right out of connector. New Harness (W11581973) and thermistor (WPW10384183) and clip (W11546684) needed. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip) and 1 W11581973 (Harness) and 1 N15 (Job code)"

We serviced a

KITCHEN AID DISHWASHER

Model KDFE104DWH2

Near Greenville, SC 29615

Chris

Job Details: 05/24/2023

Unit has diverter faults stored. Unit has leak from diverter. Unit needs sump and motor assembly for repair. Gave customer a bluebook estimate for repair with tax and shipping at 718.42. Unit is in a corner and will have to be disassembled for repair . Customer denied repair

We serviced a

FRIGIDAIRE DOUBLE WALL OVEN

Model FPET3077RFG

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

Found unit continuing to give f16 error code. Will order POTENTIOMETERs and main control.; ordrng 2 808843102 (Potientometer)s and 2 5304493649 (POTENTIOMETER)s and 1 316475806 (A.C.U) and 1 Anytech (Any tech) and 1 PPPneedsapproval (PPP needs approval) and 1 Walldolly (Wall dolly)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Leicester, NC 28748

Kari

Job Details: 05/24/2023

"Took quick pics, found unit showing fill code. Found the valve will hum on both sides but no water comes thru either. Found screens clear and good pressure from house. Installed new valve. Unit checks ok ; used 1 W11038689 (Valve) from stock"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS00

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

Found freezer door handle loose. Tightened handle. Ice container has ice under it not allowing it to be moved in and out. Removed ice. Found no air leaks or holes in ice container. Also tested door switches. Switches check good. Customer stated lites were flashing like a strobe lite yesterday whenever you opened a door. Unable to duplicate this issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lake Toxaway, NC 28747

Matt

Job Details: 05/23/2023

Found compressor will not start. Replaced starter. Compressor still will not start.; ordrng 1 W11580057 (Compressor) and 1 X20jobcode (X20 job code) and 1 MaorDe (Ma or De) and 1 W11506635 (Port) and 1 R600a (R600a) and 1 Customerwantstopreschedule (Customer wants to pre schedule)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Pisgah Forest, NC 28768

Brian

Job Details: 05/23/2023

"Steady sound can be heard. Noise is coming from evaporator and is the sound of coolant moving through the sealed system. Adjusted dryer to help reduce noise, but told customer that the noise is normal for this unit. At this time all operations ok with no leaks detected."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Brevard, NC 28712

Brian

Job Details: 05/23/2023

"F9e1 (drain issue) inspected and found wire broken to drain pump. Repaired wire and tested unit in diagnostics. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brevard, NC 28712

Brian

Job Details: 05/23/2023

Found freezer evap drain frozen over. Cleared drain and ensured it was draining properly. At this time all operations ok with no leaks detected.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near East Flat Rock, NC 28726

Brian

Job Details: 05/23/2023

"Found oil coming from gearcase, and covered cam belt and capacitor. Replaced Gearcase (W11449840) cam (W10721967) belt (W11239857) capacitor (W11395618) Tested unit observing for leaks and proper functions. At this time all operations ok with no leaks detected. ; used 1 W10721967 (Cam TS), 1 W11239857 (Belt TS), and 1 W11395618 (Capacitor TS) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hendersonville, NC 28739

Brian

Job Details: 05/23/2023

Found unit squealing badly. Inspected and found rear rollers damaged. Cleaned roller shaft and installed repair kit (4392065) and tested. At this time all operations ok. Did not move unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Duncan, SC 29334

Chris

Job Details: 05/23/2023

Customer states unit has tripped breaker on and off about 3x . Unit has no stored faults . Unit passes automatic diagnostic cycle. All component connections are tight. Outlet checks ok . Called tech line and spoke with Adrian. Unit has gfci resetalable breaker. Service pointer w11525530. Adrian advised to show customer service pointer. Unit works as designed. Tech line recommends customer seek electrician for breaker listed in service pointer . File number for call is 7736470165

We serviced a

MAYTAG M/W OTR

Model MMV1175JZ00

Near Maggie Valley, NC 28751

Kari

Job Details: 05/23/2023

"Installed parts found that now when you run the microwave, the magnetron produces a smell even though its still checking, correct on the arms took magnetron out found that the tip of it is still intact and theres nothing burnt or chard in the wave guide will need magnetron for a pair. Let customer know that mag tube is on back order gave him customer services number to see if they can find the part quicker than we can. ; ordrng 1 W11391712 (Magnetron) and 1 N15 (Job code)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Moore, SC 29369

Chris

Job Details: 05/23/2023

Installed new parts. Unit check is ok

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Lyman, SC 29365

Tyler

Job Details: 05/23/2023

Found shield screws came loose and shield came off.; ordrng 1 W11409708 (Shield)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Boiling Springs, SC 29316

Tyler

Job Details: 05/23/2023

Found unit making loud knocking noise at end of spin. Replaced shifter from stock and cam kit. Tested for operation. All functions tested good.; used 1 W11481722 (Shifter) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Found unit working properly, file number 7736476226. Customer states it kicks off and melts everything and makes a lot of noise. The fans, compressor, damper and ice maker all sounded good. I turned the unit off and on, no unusual noises at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Slater-Marietta, SC 29661

Derek

Job Details: 05/23/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF606ESS01

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/23/2023

"Installed listed parts cycled unit through test and all functions are working properly , paid balance 374.09. Cc. 3853827912"

We serviced a

KITCHEN AID COOKTOP

Model KCGS350ESS00

Near Lake Toxaway, NC 28747

Matt

Job Details: 05/23/2023

Found that only the center burner turns down to low flame height. Adjusted all four other burner to have a low flame height on low setting. Checks o.k

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Pelzer, SC 29669

Jerry D.

Job Details: 05/23/2023

"Panel warped, ordering, j13; ordrng 1 W10828153 (Cntrl) and 1 W10840440 (Panel)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Adjusted bake and broil air ports in the top oven, the bottom bake element had power and did not light and one time did not get power.; ordrng 1 W10878844 (Board) and 1 W11596211 (Igniter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Horse Shoe, NC 28742

Brian

Job Details: 05/23/2023

"Installed all parts ordered. Found door now sealing properly. Observed unit for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Customer had ran the unit and water and suds came out from the front of the dishwasher, I ran the unit for several minutes and found a ton of suds in the unit. I filled and drained the unit several times to get rid of most of the suds, then ran the unit for about 10-15 minutes and got no additional suds. Maybe something intermittent with the rinse aid. There is water under the floor, per the mitigation companies. Customer would like a new unit. Will call tech line. Tech line stated with suds it is possible there is dish soap in the rinse aid. Rinse aid leaking intermittently cannot happen, nothing to replace. File number 7736474249"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Simpsonville, SC 29681

Flint

Job Details: 05/23/2023

"Found the dishwasher not heating, will need board and heater; ordrng 1 W11305308 (Board) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Simpsonville, SC 29681

Flint

Job Details: 05/23/2023

"Found cold water valve not putting in much water, replaced and the water tested good."

We serviced a

WHIRLPOOL MW OVEN COMBO

Model KOCE507ESS22

Near Greer, SC 29650

Chris

Job Details: 05/23/2023

Unit has squeaking turn table ring. Ordering for repair ; ordrng 1 W11179756 (Turn table shaft) and 1 W11110134 (Ring) and 1 L14

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Greer, SC 29651

Chris

Job Details: 05/23/2023

Unit has warped door gasket channel. Ordering parts or repair ; ordrng 1 LW10680727 (Door) and 1 W11030683 (Gasket)

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