We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Asheville, North Carolina 28803
Derek
Job Details:
09/21/2023
"Found broken lid lock. Replaced lid lock, leveled and cycled unit. Unit checks ok. ; used 1 W11513248 (Latch) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS00
Near Salem, South Carolina 29676
Matt
Job Details:
09/21/2023
Customer saturated unit is -15 in the freezer and 15 in fresh food section. Unit is set for 37 and -2. My thermometer shows 35 in refrigerator and 0 in the freezer. All functions pass
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS4
Near Seneca, South Carolina 29672
Matt
Job Details:
09/21/2023
Customer is finding console and jobs hot while baking. Customer concerned about temperature of surfaces as well as bake temperatures. Customer also has error F2e1. Cleared error code. If error continues touch panel needs replaced. Blue book estimate to replace the touch panel is 810.00 Found rack not fully seated holding door open slightly at the top. Re installed rack and tested operation of bake at 425 and checked to see how hot knobs and console are. Now knobs are normal temperature.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS1
Near Seneca, South Carolina 29672
Matt
Job Details:
09/21/2023
Installed new reticulation pump per tech line. Started unit through a cycle. Customer had San appointment to get to b so I left before a cycle was completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Range was dropped bottom damaged drawer wont come out, Tline not repairable, Austin 7737362588"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIS18NNTS0
Near Lake Toxaway, North Carolina 28747
Frank
Job Details:
09/19/2023
In diag pumps not working needs recirculating pump and drain pump. Total 439.93 paid 219.96.. owe 219.96; ordrng 1 W11566407 (Drain pump) and 1 W11566405 (Pump) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Cashiers, North Carolina 28717
Frank
Job Details:
09/19/2023
Cc 5122308131155433 12/27. 846.... Needs board. Declined repair
We serviced a
WHIRLPOOL COOKTOP
Model KICU500XBL
Near Brevard, North Carolina 28712
Brian
Job Details:
09/19/2023
"Customer said they were using unit and it started smoking from underneath and they had to call the fire department. Removed glass and found Harness (WPW10328397), to the right of the induction modules, charred. Contacted tech support and spoke to Tj. He recommended replacing charred harness, and said that the module itself could be damaged, but we wont know that until we replace harness. Sr number (7737361021). Contacted Saftey team and spoke to Dominique. She documented all findings and did not give authorization for repairs. She gave Reference number (7737217605). Quoted customer 279.35 to replace harness. Informed customer that further repairs may be needed, but we would have to start with harness. Customer understood and did not wish to proceed with repairs at this time. Left unit off at breaker, and advised customer not to use, or supply power to unit. Customer understood."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Brevard, North Carolina 28712
Brian
Job Details:
09/19/2023
"Water turned off to unit when I arrived. Customer turned water off because water was dripping in reservoir even when unit wasnt running. Turned water on to unit and had trouble finding sweet spot on shut off valve, to give a good flow. Because water was dripping, this indicates the valve is unable to completely close. Once I was able to get water working, and tested unit in diagnostics, I found water valve not getting voltage and water level sensor was reading that reservoir was full, when it was not. New valve and circulation pump (water level sensor) are needed. I informed customer that due to the nature of issues, further repairs may be needed, resulting in further charges. Customer understood. Quoted customer 628.64 for Valve (W10897719) and Circulation pump (W11542867). Customer did not wish to proceed with repairs at this time. Left water turned off to unit. Collected 150 for service call, via check."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Pisgah Forest, North Carolina 28768
Brian
Job Details:
09/19/2023
"Unit was unplugged when i arrived. Cu showed me pictures of fresh food evaporator frozen over. Plugged unit in and found fresh food evaporator forming a good frost pattern. I found service pointer, regarding this issue. Rolling steps in service pointer, I found Ui (W11509095) in need of replacement. Inspected freezer door wires harness and found wire sheath broken . New user interface (W11509095) Freezer door (LW10864696) thermistor kit (W10316760) and fan scroll (W11098695) needed. ; ordrng 1 W11509095 (User interface) and 1 LW10864696 (Freezer door) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan scroll) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model HHHHHHHHHHH
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Gearcase leaking, ordering, j13; ordrng 1 Gearcase (Gearcase)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, South Carolina 29651
Matt
Job Details:
09/19/2023
Found heater has brass bushings. Replaced heater with the correct updated heater. Cut the ends off the old heater. Ran a test cycle and all functions pass.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
Unit has shorted freezer imk. Replaced imk from stock.unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
Installed new parts. Unit check is ok
We serviced a
KITCHEN AID WINE COOLER
Model KUWS24RSDSB24
Near Taylors, South Carolina 29687
Chris
Job Details:
09/19/2023
Unit has sealed system failure . Unit pulls .3 amps. Customer denied repair
We serviced a
KITCHENAID RANGE HOOD
Model KXD4636YSS6
Near Glenville, North Carolina 28736
Frank
Job Details:
09/19/2023
Fixed wiring tested working ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/19/2023
"Lid lock code, lock is working, no signal, ordering, j13; ordrng 1 W10869789 (Lock) and 1 W11176140 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/19/2023
"4147181429382363. 03/27. 242 found bearings bad panel broken, some parts no longer available, charge 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/19/2023
"Customer stated unit made a really loud noise during cycle then afterwards cycles would not lock the lid. No faults stored. Cycled diagnostics. When trying to lock unit repeatedly locks and unlocks unable to lock lid. Replaced lock and cycled unit. Unit operating normally. Cycled fill, agitate, and spin to try to duplicate noise. When unit applied motor brake to slow spin cam outer teeth slipping and making very loud grinding sound. Replaced actuator and cam, one new actuator broken in box. Cycled unit. No unusual noise. Unit checks ok. ; used 2 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, North Carolina 28719
Kari
Job Details:
09/19/2023
"Took quick pics, found unit showing 5-3 latch error installed new latch. No change. Will need control for repair. ; ordrng 1 W11633362 (Control) and 1 N15 (Jobcode), used 1 W11394572 (Latch) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Moore, South Carolina 29369
Matt
Job Details:
09/19/2023
Found outer door stainless and glass separating. Will order new outer door.; ordrng 1 W11178521 (Badge) and 1 W11176456 (Outer door) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Moore, South Carolina 29369
Matt
Job Details:
09/19/2023
Found error F5E1 lid lock failure.activated lid lock in diagnostics at least 5 times. Started cycle and unit started. Advised customer I would recommend replacing latch and control blue book estimate 679.00 If customer calls back and wants it replaced in less than 30 days balance will be 554.00. Blue book estimate for latch only 318.00. And if they call back for latch only in less than 30 days balance will be 193.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spartanburg, South Carolina 29307
Derek
Job Details:
09/19/2023
"Found unit had loose wire on defrost heater which arched on evaporator, puncturing evap. Compressor also has a rattle to it while running. Will order parts to repair. X20; ordrng 1 W11546692 (Evaporator) and 1 W11635510 (Compressor) and 1 W11566891 (Control) and 1 WPW10143759 (Dye drier) and 1 W11650661 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Compressor loud system is restricted, no frost on evaperator, installed a new drier, pulled vaccum, vaccum is holding, charged 56 grams, still restricted removed filter drier it chks ok, installed a new one , recharged, still restricted, ordering, s17; ordrng 1 S17 (S17) and 1 W11412045 (Compressor) and 1 W11394386 (Evaperator) and 1 W10805035 (Drier)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Lyman, South Carolina 29365
Chris
Job Details:
09/19/2023
Installed new parts. Unit check is ok . New labor authorization is w18npo1nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Mauldin, South Carolina 29662
Matt
Job Details:
09/19/2023
"Found lite bulb cracked. Replaced bulb, checks o.k"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS05
Near Hendersonville, North Carolina 28739
Brian
Job Details:
09/19/2023
Found some of the burners burning too high. Adjusted flame and tested. Found all operations ok at this time.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cullowhee, North Carolina 28723
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not draining and showing 9-1 code in the memory. Found the drain pump showing 0.1 ohms which is shorted. Installed new drain pump unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Cullowhee, North Carolina 28723
Kari
Job Details:
09/19/2023
"Took quick pics, found units imk tray was no straight and not making ice. Couldnt get unit to cycle. Installed new imk. Cycled and filled unit checks ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sylva, North Carolina 28779
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not going thru the cycle properly and having issues spinning. Found the unit showing an F8E1 but the screens are clear and the water is coming in like it should. Found the the sound shield covered in gearcase oil and the cam is also covered in oil. Will need parts for repair ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 N15 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Sylva, North Carolina 28779
Kari
Job Details:
09/19/2023
Took quick pics found units ceiling and fz lights out. Unit is under service pointer W11460554 parts and labor covered under SCode : S191AQ since unit is still under 5 years old. Need modules for repair ; ordrng 1 W11683244 (Lights) and 1 Makesurethereare9+3lights (Send me apicture of part) and 1 Needtobechromeandmuilplelights and 1 N15 (Job code)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Franklin, North Carolina 28734
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not filling and the cold water valve was full of sediment from the well installed new valve ran recalibration and diagnostic cycle. Unit checks ok. ; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/19/2023
Found suspension has bounce when pushing down on tub. Unit needs suspension gave estimate for part and labor of $215.99. Customer okd estimate. Will order part. Balance will be $215.99J13; ordrng 1 W11130362 (Suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/19/2023
"Found unit intermittently giving the F8E4 water in float tray error. Has happened at least twice. Some evidence of water having been in tray at time of repair but tray dry and not giving error. Cycled unit. Could not duplicate leak but insulation on right side under door damp, removed outer door and found insulation all the way to the bottom of the outer door and possibly soaking water from trough where some water sits normally during cycle. Raised insulation on door. Also found right side of unit too low and door hitting on that corner. Raised right side. Door closing square. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spartanburg, South Carolina 29303
Derek
Job Details:
09/19/2023
Found defective actuator. Replaced actuator. Cycled unit. Belt squealing. Replaced belt as well. Cycled unit. Unit checks ok. ; used 1 W11239857 (Belt) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Spartanburg, South Carolina 29303
Derek
Job Details:
09/19/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/19/2023
Ref light not working replaced module. Light still does not turn on. No voltage out of p10 plug and a burnt spot above the connector. Will order control. J13; ordrng 1 W11548534 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Leveled unit, customer paid chk 4972"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Outer door panel still has clear plastic rap on it , no rust found , just food stains, Customer didnt know about appointment, she is still waiting on whirlpool to call her back to get unit covered , she refused payment"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Greenville, South Carolina 29605
Matt
Job Details:
09/19/2023
Evacuated system. Removed evaporator. Installed new evaporator. Pressure tested with nitrogen and liquid leak detector. No leaks. Pulled a long vacuum and weighed in 1.98 ounces of r600a. Evaporator has good frost pattern. All functions pass
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Lyman, South Carolina 29365
Chris
Job Details:
09/19/2023
Found f2 and f6 fault. Ordering for repaie; ordrng 1 W11626080 (Panel) and 1 W11618916 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Duncan, South Carolina 29334
Chris
Job Details:
09/19/2023
Found tub not centered base. Hole in drain hose and damage to motor and valve . Unit leaked good amount of water . Installed new parts. Installed tub correctly. Unit check is ok . No leaks . New labor authorization is w18npq1nl2
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
"Center rear ignitor will not ignite or spark. All burners spark after burners are lit. Unit needs wire harness, ignitor and 2 men, unit is downdraft. gave customer a bluebook estimate with tax and shipping at $739.23 for uninstall and repair. $170.00 was deducted from previous visit for a now total $739.23. Customer will take 30 days decide ."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/19/2023
"Installed gearcase, belt and cam. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Adjusted calibration and feet cycled test, unit chks ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Range was dropped bottom damaged drawer wont come out, Tline not repairable, Austin 7737362588"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIS18NNTS0
Near Lake Toxaway, North Carolina 28747
Frank
Job Details:
09/19/2023
In diag pumps not working needs recirculating pump and drain pump. Total 439.93 paid 219.96.. owe 219.96; ordrng 1 W11566407 (Drain pump) and 1 W11566405 (Pump) and 1 Jobcodel14 (Job code l14)
We serviced a
JENN AIR RANGE
Model JDS1750FS0
Near Cashiers, North Carolina 28717
Frank
Job Details:
09/19/2023
Cc 5122308131155433 12/27. 846.... Needs board. Declined repair
We serviced a
WHIRLPOOL COOKTOP
Model KICU500XBL
Near Brevard, North Carolina 28712
Brian
Job Details:
09/19/2023
"Customer said they were using unit and it started smoking from underneath and they had to call the fire department. Removed glass and found Harness (WPW10328397), to the right of the induction modules, charred. Contacted tech support and spoke to Tj. He recommended replacing charred harness, and said that the module itself could be damaged, but we wont know that until we replace harness. Sr number (7737361021). Contacted Saftey team and spoke to Dominique. She documented all findings and did not give authorization for repairs. She gave Reference number (7737217605). Quoted customer 279.35 to replace harness. Informed customer that further repairs may be needed, but we would have to start with harness. Customer understood and did not wish to proceed with repairs at this time. Left unit off at breaker, and advised customer not to use, or supply power to unit. Customer understood."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Brevard, North Carolina 28712
Brian
Job Details:
09/19/2023
"Water turned off to unit when I arrived. Customer turned water off because water was dripping in reservoir even when unit wasnt running. Turned water on to unit and had trouble finding sweet spot on shut off valve, to give a good flow. Because water was dripping, this indicates the valve is unable to completely close. Once I was able to get water working, and tested unit in diagnostics, I found water valve not getting voltage and water level sensor was reading that reservoir was full, when it was not. New valve and circulation pump (water level sensor) are needed. I informed customer that due to the nature of issues, further repairs may be needed, resulting in further charges. Customer understood. Quoted customer 628.64 for Valve (W10897719) and Circulation pump (W11542867). Customer did not wish to proceed with repairs at this time. Left water turned off to unit. Collected 150 for service call, via check."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Pisgah Forest, North Carolina 28768
Brian
Job Details:
09/19/2023
"Unit was unplugged when i arrived. Cu showed me pictures of fresh food evaporator frozen over. Plugged unit in and found fresh food evaporator forming a good frost pattern. I found service pointer, regarding this issue. Rolling steps in service pointer, I found Ui (W11509095) in need of replacement. Inspected freezer door wires harness and found wire sheath broken . New user interface (W11509095) Freezer door (LW10864696) thermistor kit (W10316760) and fan scroll (W11098695) needed. ; ordrng 1 W11509095 (User interface) and 1 LW10864696 (Freezer door) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan scroll) and 1 2ndtech (2nd tech) and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model HHHHHHHHHHH
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Gearcase leaking, ordering, j13; ordrng 1 Gearcase (Gearcase)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, South Carolina 29651
Matt
Job Details:
09/19/2023
Found heater has brass bushings. Replaced heater with the correct updated heater. Cut the ends off the old heater. Ran a test cycle and all functions pass.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
Unit has shorted freezer imk. Replaced imk from stock.unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
Installed new parts. Unit check is ok
We serviced a
KITCHEN AID WINE COOLER
Model KUWS24RSDSB24
Near Taylors, South Carolina 29687
Chris
Job Details:
09/19/2023
Unit has sealed system failure . Unit pulls .3 amps. Customer denied repair
We serviced a
KITCHENAID RANGE HOOD
Model KXD4636YSS6
Near Glenville, North Carolina 28736
Frank
Job Details:
09/19/2023
Fixed wiring tested working ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/19/2023
"Lid lock code, lock is working, no signal, ordering, j13; ordrng 1 W10869789 (Lock) and 1 W11176140 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/19/2023
"4147181429382363. 03/27. 242 found bearings bad panel broken, some parts no longer available, charge 150.00"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/19/2023
"Customer stated unit made a really loud noise during cycle then afterwards cycles would not lock the lid. No faults stored. Cycled diagnostics. When trying to lock unit repeatedly locks and unlocks unable to lock lid. Replaced lock and cycled unit. Unit operating normally. Cycled fill, agitate, and spin to try to duplicate noise. When unit applied motor brake to slow spin cam outer teeth slipping and making very loud grinding sound. Replaced actuator and cam, one new actuator broken in box. Cycled unit. No unusual noise. Unit checks ok. ; used 2 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Cherokee, North Carolina 28719
Kari
Job Details:
09/19/2023
"Took quick pics, found unit showing 5-3 latch error installed new latch. No change. Will need control for repair. ; ordrng 1 W11633362 (Control) and 1 N15 (Jobcode), used 1 W11394572 (Latch) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Moore, South Carolina 29369
Matt
Job Details:
09/19/2023
Found outer door stainless and glass separating. Will order new outer door.; ordrng 1 W11178521 (Badge) and 1 W11176456 (Outer door) and 1 Anytech (Any tech) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Moore, South Carolina 29369
Matt
Job Details:
09/19/2023
Found error F5E1 lid lock failure.activated lid lock in diagnostics at least 5 times. Started cycle and unit started. Advised customer I would recommend replacing latch and control blue book estimate 679.00 If customer calls back and wants it replaced in less than 30 days balance will be 554.00. Blue book estimate for latch only 318.00. And if they call back for latch only in less than 30 days balance will be 193.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spartanburg, South Carolina 29307
Derek
Job Details:
09/19/2023
"Found unit had loose wire on defrost heater which arched on evaporator, puncturing evap. Compressor also has a rattle to it while running. Will order parts to repair. X20; ordrng 1 W11546692 (Evaporator) and 1 W11635510 (Compressor) and 1 W11566891 (Control) and 1 WPW10143759 (Dye drier) and 1 W11650661 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Compressor loud system is restricted, no frost on evaperator, installed a new drier, pulled vaccum, vaccum is holding, charged 56 grams, still restricted removed filter drier it chks ok, installed a new one , recharged, still restricted, ordering, s17; ordrng 1 S17 (S17) and 1 W11412045 (Compressor) and 1 W11394386 (Evaperator) and 1 W10805035 (Drier)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Lyman, South Carolina 29365
Chris
Job Details:
09/19/2023
Installed new parts. Unit check is ok . New labor authorization is w18npo1nl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Mauldin, South Carolina 29662
Matt
Job Details:
09/19/2023
"Found lite bulb cracked. Replaced bulb, checks o.k"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS05
Near Hendersonville, North Carolina 28739
Brian
Job Details:
09/19/2023
Found some of the burners burning too high. Adjusted flame and tested. Found all operations ok at this time.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cullowhee, North Carolina 28723
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not draining and showing 9-1 code in the memory. Found the drain pump showing 0.1 ohms which is shorted. Installed new drain pump unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Cullowhee, North Carolina 28723
Kari
Job Details:
09/19/2023
"Took quick pics, found units imk tray was no straight and not making ice. Couldnt get unit to cycle. Installed new imk. Cycled and filled unit checks ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sylva, North Carolina 28779
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not going thru the cycle properly and having issues spinning. Found the unit showing an F8E1 but the screens are clear and the water is coming in like it should. Found the the sound shield covered in gearcase oil and the cam is also covered in oil. Will need parts for repair ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 N15 (Job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Sylva, North Carolina 28779
Kari
Job Details:
09/19/2023
Took quick pics found units ceiling and fz lights out. Unit is under service pointer W11460554 parts and labor covered under SCode : S191AQ since unit is still under 5 years old. Need modules for repair ; ordrng 1 W11683244 (Lights) and 1 Makesurethereare9+3lights (Send me apicture of part) and 1 Needtobechromeandmuilplelights and 1 N15 (Job code)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Franklin, North Carolina 28734
Kari
Job Details:
09/19/2023
"Took quick pics, found unit not filling and the cold water valve was full of sediment from the well installed new valve ran recalibration and diagnostic cycle. Unit checks ok. ; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/19/2023
Found suspension has bounce when pushing down on tub. Unit needs suspension gave estimate for part and labor of $215.99. Customer okd estimate. Will order part. Balance will be $215.99J13; ordrng 1 W11130362 (Suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Spartanburg, South Carolina 29301
Derek
Job Details:
09/19/2023
"Found unit intermittently giving the F8E4 water in float tray error. Has happened at least twice. Some evidence of water having been in tray at time of repair but tray dry and not giving error. Cycled unit. Could not duplicate leak but insulation on right side under door damp, removed outer door and found insulation all the way to the bottom of the outer door and possibly soaking water from trough where some water sits normally during cycle. Raised insulation on door. Also found right side of unit too low and door hitting on that corner. Raised right side. Door closing square. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spartanburg, South Carolina 29303
Derek
Job Details:
09/19/2023
Found defective actuator. Replaced actuator. Cycled unit. Belt squealing. Replaced belt as well. Cycled unit. Unit checks ok. ; used 1 W11239857 (Belt) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Spartanburg, South Carolina 29303
Derek
Job Details:
09/19/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Boiling Springs, South Carolina 29316
Derek
Job Details:
09/19/2023
Ref light not working replaced module. Light still does not turn on. No voltage out of p10 plug and a burnt spot above the connector. Will order control. J13; ordrng 1 W11548534 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Leveled unit, customer paid chk 4972"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/19/2023
"Outer door panel still has clear plastic rap on it , no rust found , just food stains, Customer didnt know about appointment, she is still waiting on whirlpool to call her back to get unit covered , she refused payment"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Greenville, South Carolina 29605
Matt
Job Details:
09/19/2023
Evacuated system. Removed evaporator. Installed new evaporator. Pressure tested with nitrogen and liquid leak detector. No leaks. Pulled a long vacuum and weighed in 1.98 ounces of r600a. Evaporator has good frost pattern. All functions pass
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Lyman, South Carolina 29365
Chris
Job Details:
09/19/2023
Found f2 and f6 fault. Ordering for repaie; ordrng 1 W11626080 (Panel) and 1 W11618916 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Duncan, South Carolina 29334
Chris
Job Details:
09/19/2023
Found tub not centered base. Hole in drain hose and damage to motor and valve . Unit leaked good amount of water . Installed new parts. Installed tub correctly. Unit check is ok . No leaks . New labor authorization is w18npq1nl2
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Greer, South Carolina 29651
Chris
Job Details:
09/19/2023
"Center rear ignitor will not ignite or spark. All burners spark after burners are lit. Unit needs wire harness, ignitor and 2 men, unit is downdraft. gave customer a bluebook estimate with tax and shipping at $739.23 for uninstall and repair. $170.00 was deducted from previous visit for a now total $739.23. Customer will take 30 days decide ."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Flat Rock, North Carolina 28731
Brian
Job Details:
09/19/2023
"Installed gearcase, belt and cam. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Piedmont, South Carolina 29673
Jerry D.
Job Details:
09/19/2023
"Adjusted calibration and feet cycled test, unit chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, South Carolina 29651
Chris
Job Details:
09/18/2023
"Found oil leak from gearbox causing capacitor to short. Installed new parts from stock. Unit check is ok . New labor authorization is w18mvr0npl2; used 1 W11449840 (Gearcase), and 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lyman, South Carolina 29365
Chris
Job Details:
09/18/2023
"Customer state unit freezes food in fresh food section. Customer states un covered greens freeze through out entire section. Unit has tag on rc liner stating direction of air flow and sensitive areas. Customer has containers set up in unit to avoid food from being dropped between shelves. Customer has cut air slots in containers . Noted in pictures . Temperatures are set at 35 and zero. Changed settings to 39 and -2. Unit has average temp of 40 degrees in fresh food section and average 3 degrees in freezer using temp probe .. Steps 1,2 in diagnostics check ok . Air baffle check checks ok . Air baffle has been replaced previously. Customer states multiple trips have Been out for same complaint. Called tech line and spoke with Robert . Unit works as designed . Unit performs as designed. File number for call is 7737349455"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenville, South Carolina 29605
Matt
Job Details:
09/18/2023
"Found water dispenser making loud noise when dispensing water. Right side door not even with left door. Will order gaskets. Will order pressure reducing valve, water valve; ordrng 2 W10407212 (Gasket)s and 1 W11579561 (Valve) and 1 W10786952 (Pressure reducer) and 1 W10267701rp (Water line) and 1 N15jobcode (N15 job code) and 1 Anytech (Any tech)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Inman, South Carolina 29349
Chris
Job Details:
09/18/2023
Unit has weak ignitor . Unit also needs burner head. Ordering for repair ; ordrng 1 W11443594 (Burner kit) and 1 W10898387 (Ignitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Inman, South Carolina 29349
Chris
Job Details:
09/18/2023
Unit has e2 fault in test 56. Ordering for repair ; ordrng 1 W11658802 (Imk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Inman, South Carolina 29349
Chris
Job Details:
09/18/2023
Installed new parts. Removed water from drain pan. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Weaverville, North Carolina 28787
Derek
Job Details:
09/18/2023
"Installed parts. At arrival frost pattern was mostly normal but evap on both top corners had frozen globs of ice that looked like it had been liquid amd frozen, possibly condensation. Found left side evap cover not present amd left side of cover loose at arrival, possibly causing air bleed contributing to issue. Heater pulls just over 1 amp. Secured left side of evap cover. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL03
Near Easley, South Carolina 29642
Matt
Job Details:
09/18/2023
"Replaced left hand door and ui. Tested operation, all functions pass."
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25EWBL7
Near Simpsonville, South Carolina 29681
Jerry D.
Job Details:
09/18/2023
"Freezer liner cracked, customer is purchasing new unit"
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/18/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/18/2023
Installed listed parts cycled unit through test and no leaks found unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Simpsonville, South Carolina 29680
Jerry D.
Job Details:
09/18/2023
"Installed listed parts pulled 30 inches of vaccum vaccum is holding, charged unit 56 grams, temps coming down rapidly good frost pattern on evaperator, unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Asheville, North Carolina 28803
Brian
Job Details:
09/18/2023
"Test cycled ice maker, and found it getting jammed and not completing cycle. Installed new ice maker and tested. Found all operations ok at this time. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Asheville, North Carolina 28803
Derek
Job Details:
09/18/2023
Installed UI and cycled diagnostics. Heater pulled just over 1 amp. Unit checks ok.



