We serviced a
JENN-AIR OVEN
Model JJW2830LM00
Near Greenville, SC 29615
Chris
Job Details:
06/14/2023
Found busted glass. Ordering for repairs ; ordrng 1 W11602613 (Door) and 1 L14 and 1 W11411894 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lake Lure, NC 28746
Brian
Job Details:
06/14/2023
"F9e1 (long drain) f2e1 (stuck key) f8e1(long fill) f1e1 (main control fault). Tested unit in diagnostics and found it completing without issue. Tested unit in rinse and spin and found unit filing a long time, then draining and canceling cycle. Inspected and found pressure hose kinked. Adjusted and unkinked. Recalibrated unit. Tested again in rinse and spin and auto diagnostics. found all operations ok at this time with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Easley, SC 29640
Frank
Job Details:
06/14/2023
Display has f1 e0 error. Rr element shorted replaced working ok.. need to order board; ordrng 1 W11567368 (Control board) and 1 Jobcodej13 (Job code j13)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Easley, SC 29642
Frank
Job Details:
06/14/2023
Fc temp 5 degrees... Rc 40 degrees ice bin full of ice.. dumped ice ok.. found no issues.. told customer keep monitoring it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Frank
Job Details:
06/14/2023
Fc temp at 0.. 37 in rc. 13 degrees by the ice maker. Called Techline. File 7736636350. Advised on new ice maker.. also ordering board; ordrng 1 W11546935 (Ice maker) and 1 W11546690 (Control board) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC23C9EEM00
Near Simpsonville, SC 29680
Carl
Job Details:
06/14/2023
Thurmister out of range and fa reciving voltage j13 ; ordrng 1 W11098695 (Evap insulation/fan) and 1 W10316760 (Thurmister kit) and 1 J13 (Labor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Anderson, SC 29625
Jerry D.
Job Details:
06/14/2023
"Went to gate dialed 101, no answer, Mr called back later said left rear burner not working, preid part is for front, ordering, j13; ordrng 1 W10248261 (Burner left r) and 1 3148951 (Switch left r)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Boiling Springs, SC 29316
Tyler
Job Details:
06/14/2023
Found rear stop fell off and melted by heater. Ordering new stop.; ordrng 1 W11579392 (Rear track stop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Mill Spring, NC 28756
Brian
Job Details:
06/14/2023
"Cu said that unit has been working ok with no smells or issues. Found no saved error codes. Ran unit through auto diagnostics and found it completing without issues. At this time, all operations ok with no leaks detected. Did not move unit. Contacted Saftey team and documented with Christina. Sr number (7736230894)"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS5
Near Columbus, NC 28722
Brian
Job Details:
06/14/2023
"Installed new pump and motor and rollers. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Columbus, NC 28722
Brian
Job Details:
06/14/2023
"Unit not making ice. Customer has reverse osmosis system. Found no saved error codes. Tested ice maker and found it harvesting fine but not filling. Found ice maker fill tube frozen. After having doors open for a few min I found fill tube tawed and filling ok. Unit is set to 33 in fresh food and -4 in freezer. Contacted tech support and spoke to rob. He recommended setting unit to factory temp settings. He said if RO system is Below 35 psi it will weep and cause water to drip into fill tube, and cause this issue. Explained to customer the situation. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit. Sr number (7736634046). Collected 150 for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greer, SC 29651
Carl
Job Details:
06/14/2023
Installed new heater /harness ran diagnostics and a test defrost unit ck ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29301
Tyler
Job Details:
06/14/2023
Found unit shuts itself off during agitation and spin. Will need shifter and motor.; ordrng 1 W10890624 (Motor) and 1 W11481722 (Shifter) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Spartanburg, SC 29307
Tyler
Job Details:
06/14/2023
"Installed icemaker, tested for operation. All functions tested good."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Spartanburg, SC 29302
Tyler
Job Details:
06/14/2023
Found RC evap frozen. Will need to thaw on return. Gave estimate for 419.60. Collected 209.80 via card.; ordrng 1 W11033168 (Evap motor) and 1 N15jobcode (N15 job code)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Pacolet, SC 29372
Tyler
Job Details:
06/14/2023
Found no frost on evap. Unit out of refrigerant. Gave estimate for 1085.28. Collected 125.00 via card.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gaffney, SC 29340
Tyler
Job Details:
06/14/2023
Found timer will not advance. Ordering timer.; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Weaverville, NC 28787
Matt
Job Details:
06/14/2023
"Replaced freezer door ran water dispenser to flush the line, checks o.k Ran ice dispenser. All functions pass.Did not have to move unit for repair. 2 man authorization w17fn61nl2"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Weaverville, NC 28787
Matt
Job Details:
06/14/2023
"Customer stated unit washes, drains and does not spin. Customer also said water comes in fast then goes slow.Put unit in diagnostics and found error codes F8E1.( no fill low fill) Found valve full of sand. Cleaned valve screens and tested operation. All functions pass.Ran a rinse and spin cycle. Unit went through the entire cycle with no issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Weaverville, NC 28787
Matt
Job Details:
06/14/2023
Found evaporator completely frozen. Thawed evaporator. Tested the defrost system. Defrost heater and bi metal both ohm out properly. Replaced control. Checks o.k
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Columbus, NC 28722
Brian
Job Details:
06/14/2023
"F9e1 (long drain) f0e2 (over suds). Found water in unit. Removed water and inspected drain pump. Found sock stuck in pump. Removed and tested observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Recommended customer use mesh laundry bag for smaller items. Customer understood."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Saluda, NC 28773
Brian
Job Details:
06/14/2023
F7e2 (wash motor failure) f8e4 (float switch open). Tested and found wash motor failure kicking as soon as unit fills. Found all connections ok. Control (W11462461) pump and motor assembly (W11460946) needed. ; ordrng 1 W11462461 (Control) and 1 W11460946 (Pump and motor) and 1 L14 (Job code)
We serviced a
KITCHEN AID OVEN
Model KEBS107SSS00
Near Weaverville, NC 28787
Matt
Job Details:
06/14/2023
Found thermal tripped. Reset thermal and tested operation. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Weaverville, NC 28787
Matt
Job Details:
06/14/2023
Found pink wire broken at drain pump. Replaced connector and tested operation. All functions pass.
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Asheville, NC 28804
Derek
Job Details:
06/14/2023
Found regulator spilt at inlet and leaking gas. Replaced regulator and cycled unit. Unit checks ok. Advised about survey.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGB0
Near Asheville, NC 28803
Derek
Job Details:
06/14/2023
Found unit not draining. No function when cycling pump. Found drain pump connector partially unplugged and causing open pump circuit. Repaired connection and cycled unit. Unit fully draining. Checks ok. Advised about survey.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Anderson, SC 29625
Jerry D.
Job Details:
06/14/2023
Mrs called back said she cancelled
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Anderson, SC 29626
Jerry D.
Job Details:
06/14/2023
"Drain pump hot inoperable, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Anderson, SC 29624
Jerry D.
Job Details:
06/14/2023
"Found spin basket broken , out of round, ordering, j13; ordrng 1 W10569758 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28792
Derek
Job Details:
06/14/2023
Installed parts and cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Travelers Rest, SC 29690
Derek
Job Details:
06/14/2023
"Found temp in fresh food section fluctuating from as high as high 40s to low teens. 18° in ff at arrival empty. Freezer low single digits normal. Also found heavy moisture in ff section and some frozen moisture in freezer, air leak. Found large air leak from gasket not sealing from the top inside corner down 8-10 inches. Adjusted hinge, raised ff door as it was too low compared to the freezer door. Also heated gasket to reshape. Gasket sealing. Ran diagnostics and checked thermistors. Both show good. Air leak tricking unit into running longer to compensate for warm air and causing sub normal temps. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt311fzdw02
Near Spartanburg, SC 29307
Tyler
Job Details:
06/14/2023
"Installed parts, tested for operation. All functions tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Greenville, SC 29607
Flint
Job Details:
06/14/2023
"Ran through the test cycle, there was no water in it. It filled properly and went through the cycle, replaced ice maker and checked again this time it did not fill, found broken wires at the base of the door, need freezer door.; ordrng 1 W11390104 (Freezer door)"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Greenville, SC 29607
Flint
Job Details:
06/14/2023
"Found the door boot torn, needs new bellow. Estimate is 555-50 for second appliance new estimate is 505, customer paying 125.00 trip and diagnostic fee only for now. 380 would remain if moving forward with repair.; ordrng 1 WP8182119 (Bellows)"
We serviced a
KITCHEN AID OVEN
Model KODE500ESS02
Near Greenville, SC 29609
Flint
Job Details:
06/14/2023
"Customer states it steams up the oven ,when she opens the door to stir her vegetables and other food the steam rises into the control panel and locks her out with an f2e1 error. File number 7736629924 upper cooling fan has quite a bit of buildup, the lower fan has some but not nearly as much. Estimate is 668.00 for upper fan. 990.00 for both fans. Customer will think about it"
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152EE0
Near Greenville, SC 29605
Flint
Job Details:
06/14/2023
"Found open element, needs new element. Estimate is 546, paid 125.00. Remainder if moving forward would be 421. Customer will look around first."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Anderson, SC 29625
Jerry D.
Job Details:
06/14/2023
"Went to gate dialed 101, no answer, Mr called back later said left rear burner not working, preid part is for front, ordering, j13; ordrng 1 W10248261 (Burner left r) and 1 3148951 (Switch left r)"
We serviced a
MAYTAG REFRIGERATOR
Model MSB26C6MDM00
Near Pelzer, SC 29669
Jerry D.
Job Details:
06/14/2023
Called mr he cancelled for now he ordered a filter
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Greenville, SC 29617
Matt
Job Details:
06/13/2023
Found dryer has 240 volts. Found heating element open circuit. Gave customer blue book estimate 268.00 total. Customer approved. Replaced heating element. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Moore, SC 29369
Derek
Job Details:
06/13/2023
"Unit in warranty pic of delivery in quick pics. Found unit intermittently not locking during cycle and when it occurs lock will lock and unlock several times. No faults stored. Unit completed test cycle including locking lid and agitating/spinning. Customer states when malfunction occurs unit goes straight from sense to done, behavior of unit with failed capacitor where motor does not run at start. Replaced capacitor from stock. Cycled unit. Unit checks ok. Advised about survey. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Slater-Marietta, SC 29661
Flint
Job Details:
06/13/2023
"Found screw stop had fallen out from hinge, other parts looked and felt damaged. Door swings open without the stop, and damaged the door skin and the components under the door and broke a piece of wood trim off the baseboard, warped shelf, will order everything necessary . 2 man job; ordrng 1 W10800802 (Door skin frz) and 1 W11568089 (Shelf) and 1 3400230 (Screw) and 1 3400525 (Screw) and 1 2004994 (Lock bushing) and 1 2005008 (Bushing ring) and 1 2302876 (Bushing) and 2 2006346 (Washer)s and 1 W10482554 (Gap cover) and 1 2302879 (Hinge) and 1 W10162602 (Screw) and 1 2316804 (Spacer) and 1 2man (2 man)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Greenville, SC 29609
Flint
Job Details:
06/13/2023
"Found the ice bucket auger had come out of its hole, nothing broken or damaged, checked ice and dispensed properly, unit tested good."
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS01
Near Greenville, SC 29601
Matt
Job Details:
06/13/2023
"Found fresh food fan noisy and defrost drain frozen causing ice to back up into evaporator. Replaced fan and Thawed out evaporator and drain,checks o.k"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Greenville, SC 29605
Matt
Job Details:
06/13/2023
"Found defrost drain frozen over and ice has backed up into the air ducts blocking them off. Thawed out air ducts,drain trough and drain. All functions pass."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, SC 29651
Chris
Job Details:
06/13/2023
Unit has glass in pump. Removed glass. Unit check is ok . No leaks
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Greer, SC 29650
Chris
Job Details:
06/13/2023
Unit is in Virginia And not South Carolina . Customer states call was never confirmed . Address is wrong
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Greer, SC 29650
Chris
Job Details:
06/13/2023
Address is 122 Tremont ave in Greer sc. customer has no receipt. Call was never confirmed . Did not go to house
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Moore, SC 29369
Derek
Job Details:
06/13/2023
Found blower wheel hitting housing screw and cracked on the outer ring. Will order parts to repair.L14; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor) and 1 W10888146 (Housing)
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Taylors, SC 29687
Chris
Job Details:
06/13/2023
Installed new parts. Unit check is ok. M17f2m1nl2
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS1
Near Brevard, NC 28712
Brian
Job Details:
06/13/2023
Found f8e1 (no water entering unit) error. Tested and found water entering unit fine. No leaks on unit. All connections ok Control (W11629915) Flow meter (W11535094) and valve (W11434044); ordrng 1 W11535094 (Flow meter) and 1 W11434044 (Valve) and 1 W11629915 (Control) and 1 L14 (Job code)
We serviced a
WHIRLPOOL RANGE
Model KSEG950ESS2
Near Pisgah Forest, NC 28768
Brian
Job Details:
06/13/2023
"Found f2e1 (stuck key) error code. Customer said fan was making loud noise when oven preheated. Tested all fans in diagnostics and found no unusual noises. Preheated oven and found no unusual noises. Customer said noise seems to be coming from convection fan area. Also found front burner knobs reversed. Corrected and tested and found burners ok at this time. At this time, all operations ok. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Duncan, SC 29334
Derek
Job Details:
06/13/2023
Unit would intermittently stop after sensing and putting in small amount of water or not start at all. F7E5 shifter fault only error stored. Cycled diagnostics. Unit operating normally at time of repair. Replaced actuator/shifter from stock. Cycled unit. Full test completed properly. Calibrated unit and cleared error. Unit checks ok Advised about survey. ; used 1 W10913953 (Actuator) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Spartanburg, SC 29306
Derek
Job Details:
06/13/2023
Found unit made only a couple cubes of ice after last repair. Ran harvest. Completed harvest and filled with good fill. Good water at dispenser as well. Good freezer temps. Unit needs new ice maker. Will order. J13; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503EBS01
Near Greenville, SC 29615
Flint
Job Details:
06/13/2023
Estimate 795. Found fresh food evaporator thermistor open and fresh food fan not coming on except in test mode it comes on. Would need a board and thermistor. Had to call tech line so I did not collect at this time. Still owes the trip of 150.00
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Greenville, SC 29615
Flint
Job Details:
06/13/2023
"Found temps good, had some moisture on the top of gasket of the freezer. Put thru the test cycle and everything tested good, caulked some areas that looked like the frame could be slightly pulling away from the body. Will call tech line to report and get a file number. 7736628618"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greenville, SC 29615
Flint
Job Details:
06/13/2023
"Customer stated ice maker failed again, will reorder ice maker. Old qoute of 507.44. No charge at this time ; ordrng 1 W11658802 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Travelers Rest, SC 29690
Flint
Job Details:
06/13/2023
"Found valve body split, needs valve assembly, estimate is 476, paid 150.00 customer will look into a new. 322 remainder if customer moves forward with repair"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Travelers Rest, SC 29690
Flint
Job Details:
06/13/2023
"Found right rear burner shorted, needs new burner; ordrng 1 W11171119 (Burner)"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WED92HEFW0
Near Gray Court, SC 29645
Jerry D.
Job Details:
06/13/2023
"Idler pulley inoperable, assisted carlton, he gave est and collected, gave carlton idler pulley from my truck stock, w10837240, unit chks ok; used 1 W10837240 (Pulley idler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
06/13/2023
"Starter inoperable, installed wpw10197428 from truck stock, plugged unit in, compressor now running, temps coming down rapidly good frost pattern on evaperator, unit chks ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Piedmont, SC 29673
Jerry D.
Job Details:
06/13/2023
"Found drain pump noisey and vibrating, installed w11263349 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Cashiers, NC 28717
Frank
Job Details:
06/13/2023
Valve not letting water in .. replaced tested working ok need to adjust drain line
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Easley, SC 29642
Jerry D.
Job Details:
06/13/2023
"Found thermostat fell apart, installed wp3387134 from truck stock cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sylva, NC 28779
Kari
Job Details:
06/13/2023
"Took quick pics, found unit had a fill issue and a basket spin speed issue. Found the valve to have sediment in the cold line. Cleared out valve screen with warm water. Put screen back into solenoid and put unit into a diagnostic cycle. Found the unit to wobble all over found one of the front bushing had a crack and wasnt supporting the tub all the way. Installed new suspension. Ran on drain and spin, and leveled feet. Unit checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sylva, NC 28779
Kari
Job Details:
06/13/2023
Instparts unit checks ok
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Greenville, SC 29605
Matt
Job Details:
06/13/2023
Spoke to customer by phone. Need latch ordered for small oven with light switch; ordrng 1 W11029221 (Small oven latch) and 1 L14jobcode (L14 job code) and 1 Anytech (Any tech)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Greenville, SC 29607
Matt
Job Details:
06/13/2023
Found defrost drain blocked and backing up. Sheet of ice in freezer floor. Gave customer estimate of 255.00 to clean out drain line and ice in freezer. Customer approved. Thawed out drain trough and freezer floor. Snaked out p trap. Checks o.k
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Greenville, SC 29607
Matt
Job Details:
06/13/2023
"Found unit sometimes would heat and sometimes does not. Replaced magnatron capacitor and diode. Tested operation,checks o.k"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Pisgah Forest, NC 28768
Brian
Job Details:
06/13/2023
"Customer complaint is that the unit doesnt seem to be in the wash cycle, long enough. But is draining and spinning out ok. Found no saved error codes. Tested unit on auto diagnostics and manual diagnostics multiple times, with no issues. Reminded customer of proper loading procedures and cycle selection. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hendersonville, NC 28739
Brian
Job Details:
06/13/2023
"Found no saved error codes. Tested unit and could hear no unusual noises. Customer is referring to the hum of the motor running. Informed customer that this is normal operations for this unit. At this time, unit is functioning as designed. Observed unit for leaks and proper functions, at this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Hendersonville, NC 28739
Brian
Job Details:
06/13/2023
F4e3 (motor not running) Found unit going through cycle but motor not running. Motor is getting proper voltage. Pump and motor assembly (W11025157) needed. ; ordrng 1 W11025157 (Pump and motor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Flat Rock, NC 28726
Brian
Job Details:
06/13/2023
Found F7e5 (shifter fault). Tested unit in diagnostics and found. Tested and found motor ok. Found control turning off and canceling cycle when motor/shifter are activated. Shifter (W11481722)Control (W11603810) and capacitor (W11428524) needed. ; ordrng 1 W11428524 (Capacitor) and 1 W11481722 (Shifter) and 1 W11603810 (Control) and 1 J13 (Job code)
We serviced a
MAYTAG OVEN
Model MGR8800FZ2
Near Flat Rock, NC 28731
Brian
Job Details:
06/13/2023
"Natural gas. Tested unit and found small gas smell when using oven, bake or broil. You can only smell the gas when unit is in use and I found a lot of moisture on door and SOME on burner heads. Checked and found Broil oriface says 145. Tech sheet says it hound be 155 and Bake oriface says 50. Tech sheet says it should say 47. All other orifices are Lf 200 RF 180 Rr 100 Lr 140. Contacted tech support and spoke to Nate. After informing him of the situation, he recommended I try to locate the leak. There is no leak because when unit is not in use, there is no smell. Contacted tech support again and spoke to Adrian. After informing him of situation, he said that this seems to be normal operations for unit and that gas ovens may have a smell. He did not recommend repairing or replacing nothing at this time. Sr number (7736627104)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Cashiers, NC 28717
Frank
Job Details:
06/13/2023
Ran spin cycles no signs of burning.. checked connections board all look ok. Replaced beltCustomer can't smell anything now..
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Franklin, NC 28734
Kari
Job Details:
06/13/2023
Took quick pics found bake element was corroded and have broken into pieces. Installed new bake element ran bake cycle 350 unit checks OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Franklin, NC 28734
Kari
Job Details:
06/13/2023
"Installed parts, unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Cullowhee, NC 28723
Kari
Job Details:
06/13/2023
"Took quick pics, found units imk not consistent. Found the customer had to jiggle shut off arm and its made one try since yesterday. Found imk module also impossible to turn. Got it to cycle and the motor makes a loud clicking noise. Need imk for repair. Told cust part on Bo; ordrng 1 W11553255 (Imk) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Hendersonville, NC 28792
Brian
Job Details:
06/13/2023
"Installed new pump and motor assembly. Tested unit, and found FAe5 (diverter leak detected) before water entered unit. Contacted tech support and spoke to Rick. He verified that the Control (W11672041) will need to be replaced. Sr number (7736628617); ordrng 1 W11672041 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Converse, SC 29329
Tyler
Job Details:
06/13/2023
"F2e1, F7e1 errors. Ran diagnostics, motor is just humming. Capacitor is bad.; ordrng 1 W11395618 (Capacitor) and 1 J13jobcode (J13 job code), O-SMS tckt"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Chesnee, SC 29323
Tyler
Job Details:
06/13/2023
Found compressor and fans would not kick on. Customer had a power outage. Unplugged unit and cycled unit back on. All functions tested good. Collected 150.00 via card.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spartanburg, SC 29303
Tyler
Job Details:
06/13/2023
"F9e1 error code found. Found wiring to drain pump pinched and shorted. Fixed wiring, tested for operation. All functions tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spartanburg, SC 29303
Tyler
Job Details:
06/13/2023
"F2e1, F7e1 errors. Called tech line, spoke to Derek. SR: 7736623444.; ordrng 1 W10890624 (Motor) and 1 L14jobcode (L14 job code)"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE234GPS0
Near Gaffney, SC 29341
Tyler
Job Details:
06/13/2023
Installed sump assembly. Tested for operation. All functions tested good. Collected 300.00 via card.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Gaffney, SC 29341
Tyler
Job Details:
06/13/2023
Found money box is missing the key. Ordering now box /key.; ordrng 1 W11190039 (Money box) and 1 L14jobcode (L14 job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS00
Near Moore, SC 29369
Tyler
Job Details:
06/13/2023
"Installed imker, tested unit for operation. All functions tested good."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cashiers, NC 28717
Frank
Job Details:
06/13/2023
Sensor out of range and thermistor out of range causing unit to shut off pre mature.. ; ordrng 1 WPW10298258 (Wire sensor harness) and 1 WP8577274 (Thermistor) and 1 W11618917 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WED92HEFW0
Near Gray Court, SC 29645
Carl
Job Details:
06/13/2023
Found idler bad installed new idler cycle unit to ck operation unit ck ok ; ordrng 1 108372240 (Idler)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Simpsonville, SC 29680
Carl
Job Details:
06/13/2023
Customer has a bad outlet advised her of issue
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Pickens, SC 29671
Frank
Job Details:
06/13/2023
Customer says broil not coming on Checked amperage on ignitors.. 3.5 ok.. checked voltage at valve ok. Flame taking about 45 second to ignite.
We serviced a
JENN-AIR RANGE
Model JDRP430HM01
Near Pickens, SC 29671
Frank
Job Details:
06/13/2023
Will go into diag mode intermittent.. tried to test no response. 1029.37.. 249.labor 593 parts paying service call. Will think and call back need w11335270. Ui w11492271. Order parts of calls back paid 150 TC check
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Simpsonville, SC 29681
Carl
Job Details:
06/13/2023
Ran diagnostics and found evap thurmister open did a manual defrost hrater ck ok j13; ordrng 1 Wpw10383615 (Evap thurmister) and 1 J13 (Labor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Simpsonville, SC 29681
Carl
Job Details:
06/13/2023
Defrost drain clogged used steamer to clear drain ran hot water down the drain to ck operation unit ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Simpsonville, SC 29681
Carl
Job Details:
06/13/2023
Ran diagnostics and found that the dispenser is reciving voltage j13; ordrng 1 W11412300 (Dispenser) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Pickens, SC 29671
Frank
Job Details:
06/13/2023
Checked machine found no errors no leaks.. EVAP was good.. ran diag found no errors
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pickens, SC 29671
Frank
Job Details:
06/13/2023
Leveled legs put through cycle.. working ok
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Waynesville, NC 28785
Kari
Job Details:
06/13/2023
Installed parts unit checks ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Greer, SC 29650
Chris
Job Details:
06/13/2023
Unit has divertor leak. Unit needs sump and motor assembly for repair. Unit will have to be uninstalled and taken a part and reassembled . Gave customer a bluebook estimate for repair at 829.32. Customer denied estimate
We serviced a
KITCHEN AID MW OVEN COMBO
Model KEBC109KSS05
Near Simpsonville, SC 29681
Flint
Job Details:
06/13/2023
"2 separate units. Microwave needs torsion rods and a bulb. Estimate is 551 for the torsion rods only, with bulb 789. For the oven, light transformer would be 591."
We serviced a
KITCHENAID MW OVEN COMBO
Model KOCE500ESS01
Near Taylors, SC 29687
Chris
Job Details:
06/13/2023
"Reapplied liner repair with liner pen . Customer is still unsatisfied and wants liner replaced or unit replaced. Customer states Jeff Lynch has refused to replace the liner or unit, even though she has purchased an extended service plan. uploaded pictures of chip with inner repair pen from today .Call tech line and spoke Nate . Sent pictures to Nate. Nate advised size of chip doesnt qualify for replacement and that unit is well out off manufacture warranty. No more service can be provided for said compliant. File number for call is 7736625724; used 1 N15 from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KUDE60HXSS1
Near Spartanburg, SC 29301
Derek
Job Details:
06/13/2023
"Locked keypad at arrival, flashing locked keypad when any button is pressed. List of errors is: F2E1 stuck or shorted key, F8E1 slow drain, F6E6 incoming water too cold. Cleared errors. Cycled test mode. Unit operated normally in test. Customer states that unit has been starting cycles intermittently when door is closed. Customer also stated recently keys wouldnt respond and breaker would have to be flipped to get working. Behavior described as having happened recently but not duplicated at time of repair is stuck/shorted key behavior. Gave estimate for panel of 521.36. Customer does not want to repair at this time."