We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Arden, NC 28704
Brian
Job Details:
12/03/2024
"Unit no longer turning on at all, when I arrived. Installed new console and main control tested and found all operations ok at this time."
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Arden, NC 28704
Brian
Job Details:
12/03/2024
"Found unit heating and reaching proper temps. I found very little airflow. Removed vent line and found airflow now ok, indicating a clog or restriction in vent line within wall. Also found vent line too long. Shortened vent line. Recommended customer have vent line in wall, professionally cleaned. Customer understood."
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC300ESS07
Near Mills River, NC 28759
Brian
Job Details:
12/03/2024
"Found unit not cooling in fresh food or freezer section. Compressor is coming on, running loudly and then shutting off. Checked and found all fans working and damper operations normal. Sealed system repairs needed. Found sealed system repairs covered but manufacturer, according to entitlement. Compressor (W11557425) coupler (W11504416) coupler (W11504431) coupler (W11506621) coupler(W11506635) evaporator (W11598433) coupler (W11504423) coupler (W11504415) dye drier (wpw10143759) r600a. Collected 150 for service call. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598433 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Laurel Park, NC 28739
Brian
Job Details:
12/03/2024
No answer at door or on phone. Need to reschedule. ; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model PSD2350DRW
Near Liberty, SC 29657
Frank
Job Details:
12/03/2024
Compressor clicking starter only sending 70volts to compressor.. ohm's off on one compressor terminal; ordrng 1 658894 (Capacitor) and 1 61004918 (Reley) and 1 W10309995 (Compressor) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS01
Near Spartanburg, SC 29302
Sam
Job Details:
12/03/2024
Found unit not making ice. When turning unit on found that unit randomly power off when in use. Found that units drain pump is having issues draining causing power to unit to cut off and turn back on again after a few minutes. Will order pump kit for repair.; ordrng 1 1901A (Pump kit) and 1 L14 (L14)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
When arriving to unit found that mount that was needed for lightbulb was incorrect. Will order correct mount that comes with wire harness.; ordrng 1 W11685583 (Wire harness) and 1 L14 (L14)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
Found unit making tapping noise in freezer section. Found that fan blade was hitting mount in freezer. Adjusted fan mounting bracket and fan blade. Units blade no longer hitting mount and causing noise. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
Installed ice bucket. Cycled units ice dispenser to make sure units ice was dispensing properly. Ice dispensing every time. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Simpsonville, SC 29681
Jerry D.
Job Details:
12/03/2024
found leak at fresh food section evap replaced evap pulled vacuum and recharged with new charge unit now checks ok
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS0
Near Hendersonville, NC 28739
Brian
Job Details:
12/03/2024
F1e0 (communication error). Found the 4 and the 6 buttons not responding. Replaced Control panel (W10915031) and tested. All burners and keys now working. Found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
JENN-AIR DOUBLE WALL OVEN
Model JJW2830IL00
Near Six Mile, SC 29682
Frank
Job Details:
12/03/2024
112.50 $paid.. replace console tested working ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Salem, SC 29676
Frank
Job Details:
12/03/2024
Temp drops 1degree about 2seconds with vent on.. vent off drops 2 degrees per second.. giving customer error message. Thermistor could be off board could be mis reading..; ordrng 1 WP8577274 (Thermistor) and 1 Jobcodel14 (Job code l14) and 1 W11618916 (Control)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Walhalla, SC 29691
Frank
Job Details:
12/03/2024
Tested cycles in machine not leaking.. adjusted legs. Tested working running ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS2
Near Easley, SC 29642
Larry M.
Job Details:
12/03/2024
Found water flowing into top of tray. Compressor not turning on. Will need pump. Customer declined.
We serviced a
AMANA RANGE
Model AER6303MFB6
Near Easley, SC 29640
Larry M.
Job Details:
12/03/2024
Found power cord not fully connected. Secured power cord. Ensured all elements worked properly. Checks ok. Advised customer to get power cord.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, SC 29651
Carl
Job Details:
12/03/2024
Installed new sump pump cycled unit to ck operation unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near Moore, SC 29369
Jerry D.
Job Details:
12/03/2024
found ice at freezer evap hitting fan defrosted freezer evap checked door seal for air leaks . no air leaks found also blew drain in fresh food section with dry nitrygen and installed new drip tray. Now all functions normal
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Travelers Rest, SC 29690
Carl
Job Details:
12/03/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lyman, SC 29365
Chris
Job Details:
12/03/2024
Found ripped gaskets. Replaced from stock . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Pickens, SC 29671
Larry M.
Job Details:
12/03/2024
Found ice maker not turning on. Verified water source and correct temperature of 0 degrees. Will need ice maker. ; ordrng 1 W11692161 (Ice maker) and 1 J13jobcode (J13 job code)
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Pickens, SC 29671
Larry M.
Job Details:
12/03/2024
Customer states cycle takes longer than normal and that water is still inside the unit once the cycle is finished. Customer states not enough water is entering unit when starting the cycle. Ran test cycle all functions pass. Informed customer that unit is operating normally. Customer would like second opinion ;
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/03/2024
Helped Carl replace compressorVacuumed system and charged 6.3oz of 134a. All functions pass. Collected remaining balance of $200.21
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Seneca, SC 29672
Frank
Job Details:
12/03/2024
Found mold build up in unit and on EVAP and grid.. grid not working nee to replace.. plastic on resivour.. Sr. 7740378937 from trade care. called Techline 7740448825; ordrng 1 W10919199 (Grid) and 1 W11614100 (Reservoir) and 1 Jobcodeq16 (Job code q16) and 1 W10863947 (Tube) and 1 WP2185625 (Water slide) and 1 W11023835 (Cap) and 1 W11542868 (Pump) and 1 W11679650 (Pump bracket) and 1 W11542867 (Pump)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC704FPS03
Near Seneca, SC 29678
Frank
Job Details:
12/03/2024
Rc temp at 40 degrees.. fc temp 50. Frost coming to evap. Not going through EVAP.. need to do sealed system compressor 3way valve and EVAP as per caution could have leak.. or could have restrictions.. paid tc.$150 bb quoted $2699.68. X21 with refrigerant recovery and recharge.. $2285.68 without EVAP and tc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Inman, SC 29349
Sam
Job Details:
12/03/2024
Customer stated unit is doing same thing still dripping from dispenser for water. Called techline. Techline said that unit possibly has air pocket somewhere in line that in door or possibly something wrong with water filter housing where water filter connects to. Will order water line and filter housing. SR#7740446613; ordrng 1 W11677733 (Water line) and 1 W11706229 (Resevoir) and 1 L14 (L14)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC704FBS05
Near Hendersonville, NC 28739
Brian
Job Details:
12/03/2024
Unit unplugged when I arrived. Plugged unit in and Contacted tech support and spoke to Art. I informed him of situation. We turned on all heaters and fans. All ok at this time. While checking fresh food fan I heard gas moving through the evaporator. Checked and found compressor running during tests that it shouldnt be running. Art recommended replacing Orion board (W11567409) 3 way valve (W11574310) electronics. He speculated that compressor was constantly running and maybe overheating because condenser fan may have not been running to cool it. He gave Sr number (7740224374). Spoke with Sharell at safety team and updated her on situation and gave me sr number (7740414284); ordrng 1 W11567409 (Orion board) and 1 W11574310 (3 way valve) and 1 L14 (Job code)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Greer, SC 29651
Chris
Job Details:
12/03/2024
Glass is separating from frame lid. Cant re sure glass with glue. Ordeing for repair ; ordrng 1 W11470212 (Lid)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ2
Near Asheville, NC 28803
Kari
Job Details:
12/03/2024
"Took quick pics, found unit has 8-4 open float code. Found the tray full of water. Took door panel off and slid unit out just past the hinges, ran diagnostic cycle and found all functions are turning on. Put unit into a regular cycle and found water coming from broken seam on tub on left side. Took pics of rust and water marks on valve. Customer states dispenser isnt always releasing soap. Need parts for repair. Customer is aware tub is on BO; ordrng 1 W11409865 (Tub) and 1 S17 (Job code) and 1 W11412300 (Dispenser)"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"I had called techline yesterday and spoke with Nathan. I went through job history and told him customer had contacted me to tell me the temp is going back up and he can see frost on evap cover. Came out today and checked internal temps. Found frost on back wall of freezer, couldnt take proper fz temp due to no food being in it but the air temp is checking at 15 degrees and the ff package temp is checking at 34 on bottom shelf and 37 on top shelf. Pulled unit out and unplugged to check thermistor read outs. House thermostat is set at 70 degrees. Called techline spoke with Joe, I told him I had the ff thermistor in a glass of ice water and the water was checking at 32 degrees. After a few minutes the thermistor read out at the main control was 8.5kohms and then I did the same thing with the fz thermistor and water was 37 degrees after a few minutes the thermistor read out at the 8.16kohms. He sent this to engineering and took my email so they can follow up with me 7739974379"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"Took quick pics, found unit not spinning properly. Found unit had a 9-1 code stored and will only run the drain pump wont do anything else. Vaccumed out all water and took front panel off took filter out of the pump and found a piece of fabric was blocking pump exit. Cleared out filter and ran test. Unit still only running drain pump, installed new drain pump and unit had to run through a safety loop before it was clear the control and let me run diagnostics test 12. Completed test 12 and a regular drain and spin. Started a regular cycle to clear out some odor that had accumulated in drum. Unit checks ok. ; used 1 W11458345 (Drain pump) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"Took quick pics, found unit rh door is farther down than the fz door. Also found the top gap between doors is very small compared to the bottom which has a larger gap. Ran test 16 & 17, If I manually close switch it is responsive on control. Pulled unit out just enough to expose hinge screws. Pushed FF door away from fz door at the top, unit now makes contact and is closing the door switch. Also leveled feet and tightened nut on ff door hinge nut. I also rerouted the hinge harness to hopefully prevent future issues. Unit checks ok. Customer paid for TC and Labor of $184.99 by check and emailed receipt."
We serviced a
KITCHEN AID REFIRGERATOR
Model KRSC703HPS00
Near Greer, SC 29650
Chris
Job Details:
12/03/2024
Unit had power outage . Unit is cooling upon arrival and making ice. Re programmed unit and performed all diagnostics test on unit. Temps manually checked with probe. Unit works as designed ; used 1 L14 ppp from stock
We serviced a
KITCHEN AID RANGE
Model KFEG500ESS3
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Unit has open element. Voltage is good to control. Gave customer a bluebook estimate for repair at $524.70. Installed new part. Unit check is ok ; used 1 W10779716 (Element) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB1
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Installed new valve.unit check is ok. No leaks
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Installed new bellow. Unit check is ok . New labor authorization is m1cvf40nl2; used 1 W11314648 (Bellow) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
Installs parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Greer, SC 29651
Chris
Job Details:
12/03/2024
Customer canceled over the phone . Did not work on unit or go to house
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Spartanburg, SC 29301
Sam
Job Details:
12/03/2024
Installed user interface and control again per tech lines recommendation. Cycled units power back on after installing new parts. Compressor running. All fans running and thermistors check ok. All functions pass. Told customer to give call back if issue remains the same.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29301
Sam
Job Details:
12/03/2024
Found unit making rattling noise inside of unit when in use. Removed front panel. Found plastic ring of tub separated causing tapping noise as it spun. Clipped plastic ring back in place. Found zipper caught in between drum and front panel adding to noise that was found. Removed zipper and secured plastic ring around tub. Cycled unit. Unit heats and tumbles. No abnormal noises occurring anymore. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Spartanburg, SC 29301
Sam
Job Details:
12/03/2024
"Found unit making buzzing noise when trying to agitate or spin. No error codes found. Motor not activating when told. Unit will need new capacitor and control, possibly harness. Will order parts for repair.; ordrng 1 W11395618 (Capacitor) and 1 W11643701 (Harness) and 1 W11626074 (Control) and 1 L14 (L14)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Arden, NC 28704
Brian
Job Details:
12/03/2024
"Unit no longer turning on at all, when I arrived. Installed new console and main control tested and found all operations ok at this time."
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Arden, NC 28704
Brian
Job Details:
12/03/2024
"Found unit heating and reaching proper temps. I found very little airflow. Removed vent line and found airflow now ok, indicating a clog or restriction in vent line within wall. Also found vent line too long. Shortened vent line. Recommended customer have vent line in wall, professionally cleaned. Customer understood."
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC300ESS07
Near Mills River, NC 28759
Brian
Job Details:
12/03/2024
"Found unit not cooling in fresh food or freezer section. Compressor is coming on, running loudly and then shutting off. Checked and found all fans working and damper operations normal. Sealed system repairs needed. Found sealed system repairs covered but manufacturer, according to entitlement. Compressor (W11557425) coupler (W11504416) coupler (W11504431) coupler (W11506621) coupler(W11506635) evaporator (W11598433) coupler (W11504423) coupler (W11504415) dye drier (wpw10143759) r600a. Collected 150 for service call. ; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598433 (Evaporator) and 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a)"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Laurel Park, NC 28739
Brian
Job Details:
12/03/2024
No answer at door or on phone. Need to reschedule. ; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model PSD2350DRW
Near Liberty, SC 29657
Frank
Job Details:
12/03/2024
Compressor clicking starter only sending 70volts to compressor.. ohm's off on one compressor terminal; ordrng 1 658894 (Capacitor) and 1 61004918 (Reley) and 1 W10309995 (Compressor) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS01
Near Spartanburg, SC 29302
Sam
Job Details:
12/03/2024
Found unit not making ice. When turning unit on found that unit randomly power off when in use. Found that units drain pump is having issues draining causing power to unit to cut off and turn back on again after a few minutes. Will order pump kit for repair.; ordrng 1 1901A (Pump kit) and 1 L14 (L14)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
When arriving to unit found that mount that was needed for lightbulb was incorrect. Will order correct mount that comes with wire harness.; ordrng 1 W11685583 (Wire harness) and 1 L14 (L14)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
Found unit making tapping noise in freezer section. Found that fan blade was hitting mount in freezer. Adjusted fan mounting bracket and fan blade. Units blade no longer hitting mount and causing noise. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Chesnee, SC 29323
Sam
Job Details:
12/03/2024
Installed ice bucket. Cycled units ice dispenser to make sure units ice was dispensing properly. Ice dispensing every time. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Simpsonville, SC 29681
Jerry D.
Job Details:
12/03/2024
found leak at fresh food section evap replaced evap pulled vacuum and recharged with new charge unit now checks ok
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS0
Near Hendersonville, NC 28739
Brian
Job Details:
12/03/2024
F1e0 (communication error). Found the 4 and the 6 buttons not responding. Replaced Control panel (W10915031) and tested. All burners and keys now working. Found all operations ok at this time with no leaks detected. Did not move unit.
We serviced a
JENN-AIR DOUBLE WALL OVEN
Model JJW2830IL00
Near Six Mile, SC 29682
Frank
Job Details:
12/03/2024
112.50 $paid.. replace console tested working ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Salem, SC 29676
Frank
Job Details:
12/03/2024
Temp drops 1degree about 2seconds with vent on.. vent off drops 2 degrees per second.. giving customer error message. Thermistor could be off board could be mis reading..; ordrng 1 WP8577274 (Thermistor) and 1 Jobcodel14 (Job code l14) and 1 W11618916 (Control)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Walhalla, SC 29691
Frank
Job Details:
12/03/2024
Tested cycles in machine not leaking.. adjusted legs. Tested working running ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS2
Near Easley, SC 29642
Larry M.
Job Details:
12/03/2024
Found water flowing into top of tray. Compressor not turning on. Will need pump. Customer declined.
We serviced a
AMANA RANGE
Model AER6303MFB6
Near Easley, SC 29640
Larry M.
Job Details:
12/03/2024
Found power cord not fully connected. Secured power cord. Ensured all elements worked properly. Checks ok. Advised customer to get power cord.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Greer, SC 29651
Carl
Job Details:
12/03/2024
Installed new sump pump cycled unit to ck operation unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near Moore, SC 29369
Jerry D.
Job Details:
12/03/2024
found ice at freezer evap hitting fan defrosted freezer evap checked door seal for air leaks . no air leaks found also blew drain in fresh food section with dry nitrygen and installed new drip tray. Now all functions normal
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Travelers Rest, SC 29690
Carl
Job Details:
12/03/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lyman, SC 29365
Chris
Job Details:
12/03/2024
Found ripped gaskets. Replaced from stock . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Pickens, SC 29671
Larry M.
Job Details:
12/03/2024
Found ice maker not turning on. Verified water source and correct temperature of 0 degrees. Will need ice maker. ; ordrng 1 W11692161 (Ice maker) and 1 J13jobcode (J13 job code)
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Pickens, SC 29671
Larry M.
Job Details:
12/03/2024
Customer states cycle takes longer than normal and that water is still inside the unit once the cycle is finished. Customer states not enough water is entering unit when starting the cycle. Ran test cycle all functions pass. Informed customer that unit is operating normally. Customer would like second opinion ;
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/03/2024
Helped Carl replace compressorVacuumed system and charged 6.3oz of 134a. All functions pass. Collected remaining balance of $200.21
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Seneca, SC 29672
Frank
Job Details:
12/03/2024
Found mold build up in unit and on EVAP and grid.. grid not working nee to replace.. plastic on resivour.. Sr. 7740378937 from trade care. called Techline 7740448825; ordrng 1 W10919199 (Grid) and 1 W11614100 (Reservoir) and 1 Jobcodeq16 (Job code q16) and 1 W10863947 (Tube) and 1 WP2185625 (Water slide) and 1 W11023835 (Cap) and 1 W11542868 (Pump) and 1 W11679650 (Pump bracket) and 1 W11542867 (Pump)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC704FPS03
Near Seneca, SC 29678
Frank
Job Details:
12/03/2024
Rc temp at 40 degrees.. fc temp 50. Frost coming to evap. Not going through EVAP.. need to do sealed system compressor 3way valve and EVAP as per caution could have leak.. or could have restrictions.. paid tc.$150 bb quoted $2699.68. X21 with refrigerant recovery and recharge.. $2285.68 without EVAP and tc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Inman, SC 29349
Sam
Job Details:
12/03/2024
Customer stated unit is doing same thing still dripping from dispenser for water. Called techline. Techline said that unit possibly has air pocket somewhere in line that in door or possibly something wrong with water filter housing where water filter connects to. Will order water line and filter housing. SR#7740446613; ordrng 1 W11677733 (Water line) and 1 W11706229 (Resevoir) and 1 L14 (L14)
We serviced a
KITCHENAID REFIRGERATOR
Model KRFC704FBS05
Near Hendersonville, NC 28739
Brian
Job Details:
12/03/2024
Unit unplugged when I arrived. Plugged unit in and Contacted tech support and spoke to Art. I informed him of situation. We turned on all heaters and fans. All ok at this time. While checking fresh food fan I heard gas moving through the evaporator. Checked and found compressor running during tests that it shouldnt be running. Art recommended replacing Orion board (W11567409) 3 way valve (W11574310) electronics. He speculated that compressor was constantly running and maybe overheating because condenser fan may have not been running to cool it. He gave Sr number (7740224374). Spoke with Sharell at safety team and updated her on situation and gave me sr number (7740414284); ordrng 1 W11567409 (Orion board) and 1 W11574310 (3 way valve) and 1 L14 (Job code)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Greer, SC 29651
Chris
Job Details:
12/03/2024
Glass is separating from frame lid. Cant re sure glass with glue. Ordeing for repair ; ordrng 1 W11470212 (Lid)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ2
Near Asheville, NC 28803
Kari
Job Details:
12/03/2024
"Took quick pics, found unit has 8-4 open float code. Found the tray full of water. Took door panel off and slid unit out just past the hinges, ran diagnostic cycle and found all functions are turning on. Put unit into a regular cycle and found water coming from broken seam on tub on left side. Took pics of rust and water marks on valve. Customer states dispenser isnt always releasing soap. Need parts for repair. Customer is aware tub is on BO; ordrng 1 W11409865 (Tub) and 1 S17 (Job code) and 1 W11412300 (Dispenser)"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL04
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"I had called techline yesterday and spoke with Nathan. I went through job history and told him customer had contacted me to tell me the temp is going back up and he can see frost on evap cover. Came out today and checked internal temps. Found frost on back wall of freezer, couldnt take proper fz temp due to no food being in it but the air temp is checking at 15 degrees and the ff package temp is checking at 34 on bottom shelf and 37 on top shelf. Pulled unit out and unplugged to check thermistor read outs. House thermostat is set at 70 degrees. Called techline spoke with Joe, I told him I had the ff thermistor in a glass of ice water and the water was checking at 32 degrees. After a few minutes the thermistor read out at the main control was 8.5kohms and then I did the same thing with the fz thermistor and water was 37 degrees after a few minutes the thermistor read out at the 8.16kohms. He sent this to engineering and took my email so they can follow up with me 7739974379"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"Took quick pics, found unit not spinning properly. Found unit had a 9-1 code stored and will only run the drain pump wont do anything else. Vaccumed out all water and took front panel off took filter out of the pump and found a piece of fabric was blocking pump exit. Cleared out filter and ran test. Unit still only running drain pump, installed new drain pump and unit had to run through a safety loop before it was clear the control and let me run diagnostics test 12. Completed test 12 and a regular drain and spin. Started a regular cycle to clear out some odor that had accumulated in drum. Unit checks ok. ; used 1 W11458345 (Drain pump) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
"Took quick pics, found unit rh door is farther down than the fz door. Also found the top gap between doors is very small compared to the bottom which has a larger gap. Ran test 16 & 17, If I manually close switch it is responsive on control. Pulled unit out just enough to expose hinge screws. Pushed FF door away from fz door at the top, unit now makes contact and is closing the door switch. Also leveled feet and tightened nut on ff door hinge nut. I also rerouted the hinge harness to hopefully prevent future issues. Unit checks ok. Customer paid for TC and Labor of $184.99 by check and emailed receipt."
We serviced a
KITCHEN AID REFIRGERATOR
Model KRSC703HPS00
Near Greer, SC 29650
Chris
Job Details:
12/03/2024
Unit had power outage . Unit is cooling upon arrival and making ice. Re programmed unit and performed all diagnostics test on unit. Temps manually checked with probe. Unit works as designed ; used 1 L14 ppp from stock
We serviced a
KITCHEN AID RANGE
Model KFEG500ESS3
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Unit has open element. Voltage is good to control. Gave customer a bluebook estimate for repair at $524.70. Installed new part. Unit check is ok ; used 1 W10779716 (Element) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB1
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Installed new valve.unit check is ok. No leaks
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Taylors, SC 29687
Chris
Job Details:
12/03/2024
Installed new bellow. Unit check is ok . New labor authorization is m1cvf40nl2; used 1 W11314648 (Bellow) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Waynesville, NC 28786
Kari
Job Details:
12/03/2024
Installs parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Greer, SC 29651
Chris
Job Details:
12/03/2024
Customer canceled over the phone . Did not work on unit or go to house
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Duncan, SC 29334
Sam
Job Details:
12/02/2024
Found unit with f8e4 error code. Cycled unit through wash. Found unit leaking down at black rubber pipe near corner of tub into float switch tray. Pulled unit out found that water is coming from side of unit found locking nuts for top rack missing customer stated unit was that way when they got it. Checked stock of truck for locking nuts. No stock found in truck. Unit will need to have 4 locking nuts for top rack to be repaired. Will order locking nuts.; ordrng 4 W11545286 (Nut)s and 1 C1 (C1)
We serviced a
MAYTAG LAUNDRY CENTER
Model MED6230HW3
Near Greer, SC 29651
Sam
Job Details:
12/02/2024
Found unit making squealing noise. Noise location cannot be determined. Noise most likely coming from rollers or motor of unit. Will order parts for repair.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower) and 1 4392067 (Dryer repair kit) and 1 L14 (L14)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Piedmont, SC 29673
Larry M.
Job Details:
12/02/2024
Found idler pulley making noise. Will need dryer repair kit; ordrng 1 4392067RC (Drew repair kit) and 1 J13jobcode (J13 job code)
We serviced a
KITCHENAID MICROWAVE
Model KOEC530PSS00
Near Piedmont, SC 29673
Larry M.
Job Details:
12/02/2024
Install glass door onto unit. All functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Piedmont, SC 29673
Larry M.
Job Details:
12/02/2024
Found main control not turning on. Will need main control ; ordrng 1 W11629914 (Control) and 1 J13jobcode (J13 job code)
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Greenville, SC 29611
Larry M.
Job Details:
12/02/2024
Found outer tub leaking water. Will need outer tub. ; ordrng 1 2manjobcode (2 man job code) and 1 W11219115 (Outer tub) and 1 N15jobcode (N15 job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Duncan, SC 29334
Chris
Job Details:
12/02/2024
Unit will randomly dispense and stop. Replaced housing . Unit worked for several minutes than stopped. Supply is good. Screws loose on valve appears that attempt to repair has already been made. Ordeing valve for repair ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Boiling Springs, SC 29316
Sam
Job Details:
12/02/2024
Customer complaint is unit is intermittently heating and dishes are not always clean. Checked for error codes. No error codes present. Checked unit for heat during diagnostic cycle. No heat present. When operating wash motor it appears to be struggling can hear loud motor noise when in use but not much water being circulated. All connections secure. Will order parts for repair.; ordrng 1 W11637583 (Control) and 1 W10518394 (Heater) and 1 W11613480 (Pump and motor) and 1 N15 (N15)
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRS325SDHZ01
Near Boiling Springs, SC 29316
Sam
Job Details:
12/02/2024
Installed ice maker. Ice maker rotated and filled with water when powered on. Ice maker checks ok. Gave customer notice to give 24-48 hours for ice production to fill bucket.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Duncan, SC 29334
Chris
Job Details:
12/02/2024
Installed new parts. Unit check is ok . New labor authorization is w1cuyp1nl2
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Duncan, SC 29334
Chris
Job Details:
12/02/2024
Installed new parts. Ran diagnostics service cycle. Unit passes. Ran normal cycle with load . Unit performed as designed. Unit check is ok . New labor authorization is m1cuyo0nl2
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Anderson, SC 29624
Frank
Job Details:
12/02/2024
Need to replace control due to. Bugs.; ordrng 1 W11567368 (Control board) and 1 Jobcodef12 (Job code nf12)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Lyman, SC 29365
Chris
Job Details:
12/02/2024
Unit still has frost build up. Ordeing parts for repair ; ordrng 1 W10815701 (Door) and 1 W11668672 (Bracket) and 1 WPW10503522 (Shaft) and 1 W10852685 (Clip) and 1 W10839793 (Badge)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Asheville, NC 28804
Brian
Job Details:
12/02/2024
"Found condensation dripping from fresh food evaporator area. Evaporator Drain is working properly. Found fresh food door sagging on left side, causing gap in door seal. Inspected hinge area and found hinge pin hole worn out causing oval shape where it should be round. Contacted tech support and spoke to drew. He documented situation and recommended we replace other lower hinge components. Door hinge (2005101) hinge (2316805) 2 washer (WP2006346) screw (WP8533980). Sr number (7739738546). Quoted customer 530.03 to complete repairs. Customer wished to proceed. Collected total. ; ordrng 1 2005101 (Door hinge) and 1 2316805 (Hinge) and 2 WP2006346 (Washer)s and 1 WP8533980 (Screw) and 1 2ndtech (2nd tech) and 1 U18 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Boiling Springs, SC 29316
Jerry D.
Job Details:
12/02/2024
assisted tech on job (by JR)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Anderson, SC 29624
Frank
Job Details:
12/02/2024
Board shorted due to bugs.. ordering to replace control board; ordrng 1 Jobcodef12 (Job code f12) and 1 W11548749 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Greer, SC 29651
Chris
Job Details:
12/02/2024
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LS2
Near Anderson, SC 29624
Frank
Job Details:
12/02/2024
Also looks like board had bugs in it as well as a damaged display..; ordrng 1 W11548749 (Control board) and 1 Jobcodef12 (Job code f12)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Marshall, NC 28753
Kari
Job Details:
12/02/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Travelers Rest, SC 29690
Larry M.
Job Details:
12/02/2024
"Installed main control,pump assembly and adjusters. Found seal around drain pump leaking. Will need drain pump. ; ordrng 1 WPW10531320 (Drain pump)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshall, NC 28753
Kari
Job Details:
12/02/2024
Installed parts. Unit checks ok