Service History 166 - Authorized Service Inc

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSN602ESS01

Near Simpsonville, SC 29680

Jerry D.

Job Details: 05/24/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

MAYTAG DRYER

Model MEDB725BW0

Near Powdersville, SC 29673

Jerry D.

Job Details: 05/24/2023

Mrs cancelled

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/24/2023

"Installed listed parts cycled unit through hot wash to form door gasket, no leaks found"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/24/2023

"Door broken, ordering, j13; ordrng 1 W10599404 (Door fresh)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Pickens, SC 29671

Cliff

Job Details: 05/24/2023

"Found unit had some bugs around the control area, unit will power on for a little bit then cuts off, unit will need a new control, giving customer an estimate of 557.84 for new control, he wants to wait and see how unit does since it is working as of right now."

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507HPS01

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Replaced part, cycle the ice maker and water dispenser, both function properly and found no leaks; used 1 L14 job code (L14 job code) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

"Put unit in diagnostics and found error codes F7e4,f6e3 basket disengaged and communication error. Cleared codes. Ran a diagnostics cycle. Unit tried to engage for spin but did not spin. Found the slider has separated. Replaced slider and re tested in diagnostics cycle. All functions passed. ; used 1 W10734521 (Slider) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

Found dishwasher tub and door rusting. Customer has tried cleaning several times. Rust present on door and tub. Will order both.; ordrng 1 2manjob (2 man job) and 1 S17jobcode (S17 job code) and 1 W11559689 (Inner door) and 1 W11409866 (Tub)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Seneca, SC 29672

Matt

Job Details: 05/24/2023

"Fresh food temperature is 36 and freezer temperature is 23. Checked for u.v dye. No dye found. Evacuated system,pulled a vacuum and recharged system with 56 grams of r 600a checks o.k"

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Asheville, NC 28801

Kari

Job Details: 05/24/2023

Found fresh food section showing 48° found the freezer showing 25° took evaporator cover off of freezer found evap silver and a ball on cap tube. Took pressures and found the hi side too high and the low side is in a vaccum. Couldnt find any uv dye anywhere in unit or drain pan. Called Matt. He said it sounds restricted. Unit is working but customer isnt comfortable with the sound of the Freon moving thru the system and she doesnt think itll stay cooling. So I told her I would order Matt and another drier filter and see if that makes the noise go away; ordrng 1 W11575003 (3 way valve) and 1 NeedMA (Need MA) and 1 Schedulebothofustogoback (I need to go with Matt) and 1 WPW10143759 (Dye drier) and 1 Nitrogen (Nitrogen) and 1 S17 (Job code) and 1 Scales (134a) and 1 Stuff134a (134a equipment)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Asheville, NC 28805

Kari

Job Details: 05/24/2023

Installed parts unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Flat Rock, NC 28731

Brian

Job Details: 05/24/2023

"Found hot and cold water lines reversed. Corrected and recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDE0

Near Tryon, NC 28782

Brian

Job Details: 05/24/2023

"Installed owi sensor and control and ui. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS1

Near Tryon, NC 28782

Brian

Job Details: 05/24/2023

"Found unit in warranty. Took pic of receipt. Installed new outer door panel. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Mill Spring, NC 28756

Brian

Job Details: 05/24/2023

"Found unit leaning far to the right. Found floor slanted and unstable. Also found drain hose tapping on back of unit, in drain and spin cycle. Leveled unit and secured drain hose. Tested unit multiple times, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lake Lure, NC 28746

Brian

Job Details: 05/24/2023

"Installed all part ordered. When installing parts, I found gearcase stripped on cam gears. Cam (W10721967) Gearcase (W11449840) and belt (W11239857) needed. ; ordrng 1 W11239857 (Belt) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB01

Near Fountain Inn, SC 29644

Flint

Job Details: 05/24/2023

"Found a small piece of ice in the fill cup, causing it to overflow when filling. Took ice maker down, removed the piece of ice, reattached and ran thru a harvest cycle, the ice maker filled and tested good. Removed ice buildup in base of freezer from overflow, cleaned up. Charged trip fee of 150.00 and 35 minutes for 20 minutes of labor."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Asheville, NC 28803

Kari

Job Details: 05/24/2023

Installed parts unit checks ok

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model GC900QPPB7

Near Fairview, NC 28730

Kari

Job Details: 05/24/2023

Installed parts. Unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Westminster, SC 29693

Jerry D.

Job Details: 05/24/2023

Installed listed parts cycled unit through test and no leaks found unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Greer, SC 29651

Chris

Job Details: 05/24/2023

Found unit making standard refrigerant noise in test 4. Ran unit through diagnostics. Advised customer this is a normal noise and no sign or indication of product failure. No known service pointers for this model. Unit check is ok

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Fountain Inn, SC 29644

Flint

Job Details: 05/24/2023

"Found the unit working as designed, no leak anywhere. Tested valves, checked vent, door boot, dispenser, tub to pump hose, and drain pump. Found a water mark going down the back under the cold water valve and some calcium at the base. Tightened the hoses. Unit tested good at this time. File number 7736485235"

We serviced a

KITCHEN AID DISHWASHER

Model KDTE334GPS0

Near Greenville, SC 29615

Flint

Job Details: 05/24/2023

"Found sump assembly leaking, qouted 639 to repair, customer will think about and call us back if moving forward. Paid 125. Remainder would be 514 if moving forward"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Greenville, SC 29605

Flint

Job Details: 05/24/2023

"Found relay on board sticking periodically, will order board; ordrng 1 W11528249 (Board) and 1 N15 (N15)"

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29BBMS03

Near Greenville, SC 29607

Flint

Job Details: 05/24/2023

Picked up temperature readers

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Found the thermal cutoff open, replaced part, cycled unit, it now heats. Found the airflow is poor and advised to have vents cleaned before using again.; used 1 W10900067 (Thermal cutoff) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Replaced parts, all functions check ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Easley, SC 29642

Cliff

Job Details: 05/24/2023

"Found the ice bin full, freezer temp was at 0, fresh food temp was 30 set at ideal, so I did replace the thermistor and diffuser, also advised they can change the temp setting on control to a warmer setting if its causing problems with food, ice maker had partially frozen cubes which tells me it must have dumped and filled not to long ago, but the customer said it has taken a month for the ice bin to get as full as it is. All functions appear to be ok to me"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Greenville, SC 29611

Cliff

Job Details: 05/24/2023

"Compressor buzzes and then clicks, Compressor is locked up, will have to reorder.; ordrng 1 W11370574 (Compressor) and 1 UVdyedryer (UV dye dryer) and 1 Scale (Scale) and 1 Vacuum (Vacuum) and 1 X20jobcode (X20 job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chesnee, SC 29323

Derek

Job Details: 05/24/2023

Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W177BX1NL2

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Inman, SC 29349

Derek

Job Details: 05/24/2023

Found unit gave F8E4 water in float tray error. That and drain error stored from drain pump running due to float being in the up position. Cycled test. No leak observed. Gasket curled inward and signs of door leak on inner edge of door. Removed and heated gasket to reshape and get curl memory out. Reinstalled gasket. Cycled unit. No leak. Gasket in good condition. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Greenville, SC 29609

Cliff

Job Details: 05/24/2023

"Found leaks at the factory connection on UV dryer and at a factory lokring connection, reordering parts. I need DE to return with me.; ordrng 1 W11644054 (Tube) and 1 NeedDEtocomebackwithme (Need DE to come back with me) and 1 Vacuum (Vacuum) and 1 Scale (Scale) and 1 X20jobcode (X20 job code) and 1 Uvdyedryer (Uv dye dryer)"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Franklin, NC 28734

Kari

Job Details: 05/23/2023

"Took quick pics found unit producing almost like a lighter fluid smell when the heat is on took unit apart couldnt find anything in the heater housing or stuck in the blower wheel or the lint chute found that the smell is definitely coming from the heater housing when it gets hot. Installed new heater and also installed dryer repair kit with the rollers and idler pulley just to make sure all the rubber pieces were changed and have no further issues unit checks OK; used 1 WP3387747 (Heater), and 1 4392067 (Roller kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FI8Z

Near Greer, SC 29650

Derek

Job Details: 05/23/2023

Found no ice production. Found ice build up on the ice maker bail arm and making arm hit during harvest and unit aborting harvest thinking bin is full. Cleared all ice. Also cleaned ice from bin. Reinstalled and cycled unit. All functions of unit checks good.

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29BBMS03

Near Travelers Rest, SC 29690

Flint

Job Details: 05/23/2023

"Replaced the parts and the unit tested good at this time, advised customer to watch it and it should cool down to the proper temps in 24 hours"

We serviced a

WHIRLPOOL WASHER

Model Mvwp576kw1

Near Liberty, SC 29657

Cliff

Job Details: 05/23/2023

"Found the ccw of motor shorted and has killed the control, from pin 4 of motor to J16-6 showed .3 ohms, should be 3.5-6, customer will need motor and control to fix, customer wants to reach out to manufacturer to see if they will help, 1-800-253-1301."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Easley, SC 29642

Cliff

Job Details: 05/23/2023

"When spinning with a load unit makes a noise and knocks, ordering suspension parts; ordrng 1 W11545322 (Suspension) and 1 W11314394 (Spring) and 1 2man (2 man) and 1 N15jobcode (N15 job code)"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FEX831CS0

Near Greenville, SC 29611

Cliff

Job Details: 05/23/2023

"Found the ball hitch on back of drum broken, giving customer an estimate of 429.97 for the new part. They approved repair. Will pay 214.99 today and will owe 214.98 once job has been completed.; ordrng 1 131777700 (Ballhitch) and 1 N15jobcode (N15 job code)"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Greenville, SC 29601

Cliff

Job Details: 05/23/2023

"Replaced parts, preheated unit, all functions check ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ

Near Greer, SC 29651

Derek

Job Details: 05/23/2023

Found defrost drain tube in back of unit stopped up with insulation from manufacturing and causing defrost drain water to drain into freezer floor instead of into pan. Removed drain tube and cleared then melted ice. Unit checks ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Franklin, NC 28734

Kari

Job Details: 05/23/2023

Installed modules unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Franklin, NC 28734

Kari

Job Details: 05/23/2023

Installed parts. Unit checks ok double labor auth W176OC0NL2

We serviced a

KITCHEN AID REFRIGERATOR

Model KUIX335HPS01

Near Salem, SC 29676

Matt

Job Details: 05/23/2023

"Replaced fan motor, control and harness. Tested operation through a cycle. All functions pass."

We serviced a

MAYTAG DRYER

Model MEDB955FC0

Near Salem, SC 29676

Matt

Job Details: 05/23/2023

Replaced a.c.u. Tested operation. All functions pass

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Gaffney, SC 29341

Tyler

Job Details: 05/23/2023

"Installed panel, new panel unresponsive and had F2e1 error. Reordering parts.; ordrng 1 W11100515 (Control) and 1 WPW10603096 (Display) and 1 W10915031 (Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Chesnee, SC 29323

Tyler

Job Details: 05/23/2023

"Installed part, tested for operation. All functions tested good."

We serviced a

KITCHEN AID RANGE

Model KFEG500ESS3

Near Greenville, SC 29617

Derek

Job Details: 05/23/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX305ESS1

Near Spartanburg, SC 29307

Tyler

Job Details: 05/23/2023

"Installed pump, tested for operation. Pump kicking on early. Causing unit to cancel cycle. Ordering pump. New remaining balance is 346.55; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Spartanburg, SC 29306

Tyler

Job Details: 05/23/2023

Found yoke stripped on motor shaft. Not allowing motor to turn auger.; ordrng 1 WPW10309864 (Divider) and 1 W11378860 (Washer) and 1 WP63052 (Yoke) and 1 N15jobcode (N15 job code)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spartanburg, SC 29303

Tyler

Job Details: 05/23/2023

"F7e6, f0e9, f0e3 errors. Splutch worn. Replaced part from stock. All functions tested good.; used 1 W11481722 (Shifter), and 1 W10721967 (Cam kit) from stock"

We serviced a

JENN-AIR RANGE

Model JES9800CAB01

Near Seneca, SC 29672

Matt

Job Details: 05/23/2023

Found bake element shorted. Gave customer blue book estimate to replace bake element 321.00 customer approved. Customer paying 150.00 today and 171.00 when part is installed.; ordrng 1 C1jobcode (C1 job code) and 1 WPW10310274 (Bake element) and 1 Anytech (Any tech)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Boiling Springs, SC 29316

Tyler

Job Details: 05/23/2023

"Installed control, tested for operation. All functions tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Hendersonville, NC 28792

Brian

Job Details: 05/23/2023

"Unit unplugged when I arrived. Plugged unit in and when compressor came on, a hissing noise could be heard. Inspected and found tube was no longer attached to drier (took pic) Sealed system repairs needed. R600a. Compressor (W11582579) coupler (W11504415) coupler (W11504431) coupler (W11506619) coupler (W11506635) dye drier (WPW10143759) coupler (W11504445) coupler (W11504449); ordrng 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 X20 (Job code) and 1 W11582579 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (Dye drier) and 1 W11504445 (Coupler) and 1 W11504449 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS03

Near Taylors, SC 29687

Derek

Job Details: 05/23/2023

"Customers original issue was no ice. Bin has a crack in the bottom side and door chute which sits under bin is warped so reinstalling bin on door is difficult. After placing service call customer noticed unit would buzz really loud for several seconds then unit would click off, this would happen about every 5 min. He has a video of this and sound is compressor buzzing then starter overload clicking off. Unit completely stopped cooling for several days but had resumed at time of repair, but only made 1 batch of ice. Unit is r600 and an affected model for premature compressor failure. Freezer temp 7°. Cycled diagnostics. E5 error stored. Cycled harvest. Harvest completed. Fill good after running fill tube heater for short period of time. Will order parts to repair X20 ; ordrng 1 W11224256 (Control) and 1 W11574734 (Compressor) and 1 WPW10143759 (Dye drier) and 1 Avx4 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600 (Isobutane) and 1 W11551762 (Chute) and 1 WPW10347093 (Bin) and 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Sylva, NC 28779

Kari

Job Details: 05/23/2023

Installed parts. Found that the board doesnt light. Can tell if motor is good. Will reorder and bring both. ; ordrng 1 IneedsumppumpbackonWO (W11025157) and 1 J13 (Job code)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Belton, SC 29627

Jerry D.

Job Details: 05/23/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Anderson, SC 29625

Jerry D.

Job Details: 05/23/2023

Installed listed parts cycled unit through test and no leaks found all functions are working properly

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pelzer, SC 29669

Jerry D.

Job Details: 05/23/2023

Mr cancelled last week

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPS3

Near Mills River, NC 28759

Brian

Job Details: 05/23/2023

Tested unit in diagnostics. Found unit not heating but going through all other cycles. Found heater and harnes ok. Control not sending power to heater. New Fuse (8193762) and Control (WP8564547) needed. I found control no longer available. Repairs cannot be completed. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Greer, SC 29651

Chris

Job Details: 05/23/2023

Customer States unit doesnt dry dishes and interior is damp after use. Unit has no stored faults unit passes diagnostics cycle and heater pulls 6.8. amps. Gave customer rinse aid samples . Customer has not been using rinse aid. Unit works as designed. Called tech line and spoke with rob. Unit works as designed. File number for call is 7736475745

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Greer, SC 29651

Chris

Job Details: 05/23/2023

Unit has warped door gasket channel. Ordering parts or repair ; ordrng 1 LW10680727 (Door) and 1 W11030683 (Gasket)

We serviced a

WHIRLPOOL MW OVEN COMBO

Model KOCE507ESS22

Near Greer, SC 29650

Chris

Job Details: 05/23/2023

Unit has squeaking turn table ring. Ordering for repair ; ordrng 1 W11179756 (Turn table shaft) and 1 W11110134 (Ring) and 1 L14

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Simpsonville, SC 29681

Flint

Job Details: 05/23/2023

"Found cold water valve not putting in much water, replaced and the water tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Simpsonville, SC 29681

Flint

Job Details: 05/23/2023

"Found the dishwasher not heating, will need board and heater; ordrng 1 W11305308 (Board) and 1 W10518394 (Heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Customer had ran the unit and water and suds came out from the front of the dishwasher, I ran the unit for several minutes and found a ton of suds in the unit. I filled and drained the unit several times to get rid of most of the suds, then ran the unit for about 10-15 minutes and got no additional suds. Maybe something intermittent with the rinse aid. There is water under the floor, per the mitigation companies. Customer would like a new unit. Will call tech line. Tech line stated with suds it is possible there is dish soap in the rinse aid. Rinse aid leaking intermittently cannot happen, nothing to replace. File number 7736474249"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Horse Shoe, NC 28742

Brian

Job Details: 05/23/2023

"Installed all parts ordered. Found door now sealing properly. Observed unit for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Adjusted bake and broil air ports in the top oven, the bottom bake element had power and did not light and one time did not get power.; ordrng 1 W10878844 (Board) and 1 W11596211 (Igniter)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Pelzer, SC 29669

Jerry D.

Job Details: 05/23/2023

"Panel warped, ordering, j13; ordrng 1 W10828153 (Cntrl) and 1 W10840440 (Panel)"

We serviced a

KITCHEN AID COOKTOP

Model KCGS350ESS00

Near Lake Toxaway, NC 28747

Matt

Job Details: 05/23/2023

Found that only the center burner turns down to low flame height. Adjusted all four other burner to have a low flame height on low setting. Checks o.k

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF606ESS01

Near Piedmont, SC 29673

Jerry D.

Job Details: 05/23/2023

"Installed listed parts cycled unit through test and all functions are working properly , paid balance 374.09. Cc. 3853827912"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Slater-Marietta, SC 29661

Derek

Job Details: 05/23/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Simpsonville, SC 29680

Flint

Job Details: 05/23/2023

"Found unit working properly, file number 7736476226. Customer states it kicks off and melts everything and makes a lot of noise. The fans, compressor, damper and ice maker all sounded good. I turned the unit off and on, no unusual noises at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Boiling Springs, SC 29316

Tyler

Job Details: 05/23/2023

Found unit making loud knocking noise at end of spin. Replaced shifter from stock and cam kit. Tested for operation. All functions tested good.; used 1 W11481722 (Shifter) from stock

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Lyman, SC 29365

Tyler

Job Details: 05/23/2023

Found shield screws came loose and shield came off.; ordrng 1 W11409708 (Shield)

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Moore, SC 29369

Chris

Job Details: 05/23/2023

Installed new parts. Unit check is ok

We serviced a

MAYTAG M/W OTR

Model MMV1175JZ00

Near Maggie Valley, NC 28751

Kari

Job Details: 05/23/2023

"Installed parts found that now when you run the microwave, the magnetron produces a smell even though its still checking, correct on the arms took magnetron out found that the tip of it is still intact and theres nothing burnt or chard in the wave guide will need magnetron for a pair. Let customer know that mag tube is on back order gave him customer services number to see if they can find the part quicker than we can. ; ordrng 1 W11391712 (Magnetron) and 1 N15 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Duncan, SC 29334

Chris

Job Details: 05/23/2023

Customer states unit has tripped breaker on and off about 3x . Unit has no stored faults . Unit passes automatic diagnostic cycle. All component connections are tight. Outlet checks ok . Called tech line and spoke with Adrian. Unit has gfci resetalable breaker. Service pointer w11525530. Adrian advised to show customer service pointer. Unit works as designed. Tech line recommends customer seek electrician for breaker listed in service pointer . File number for call is 7736470165

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hendersonville, NC 28739

Brian

Job Details: 05/23/2023

Found unit squealing badly. Inspected and found rear rollers damaged. Cleaned roller shaft and installed repair kit (4392065) and tested. At this time all operations ok. Did not move unit.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near East Flat Rock, NC 28726

Brian

Job Details: 05/23/2023

"Found oil coming from gearcase, and covered cam belt and capacitor. Replaced Gearcase (W11449840) cam (W10721967) belt (W11239857) capacitor (W11395618) Tested unit observing for leaks and proper functions. At this time all operations ok with no leaks detected. ; used 1 W10721967 (Cam TS), 1 W11239857 (Belt TS), and 1 W11395618 (Capacitor TS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brevard, NC 28712

Brian

Job Details: 05/23/2023

Found freezer evap drain frozen over. Cleared drain and ensured it was draining properly. At this time all operations ok with no leaks detected.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Brevard, NC 28712

Brian

Job Details: 05/23/2023

"F9e1 (drain issue) inspected and found wire broken to drain pump. Repaired wire and tested unit in diagnostics. At this time, all operations ok with no leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Pisgah Forest, NC 28768

Brian

Job Details: 05/23/2023

"Steady sound can be heard. Noise is coming from evaporator and is the sound of coolant moving through the sealed system. Adjusted dryer to help reduce noise, but told customer that the noise is normal for this unit. At this time all operations ok with no leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Lake Toxaway, NC 28747

Matt

Job Details: 05/23/2023

Found compressor will not start. Replaced starter. Compressor still will not start.; ordrng 1 W11580057 (Compressor) and 1 X20jobcode (X20 job code) and 1 MaorDe (Ma or De) and 1 W11506635 (Port) and 1 R600a (R600a) and 1 Customerwantstopreschedule (Customer wants to pre schedule)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Greer, SC 29651

Carl

Job Details: 05/22/2023

Ran diagnostics and ck heater and defrost limit ck good will collect bal on return j13; ordrng 1 W11558182 (Control)

We serviced a

JENN AIR DISHWASHER

Model JDB9000CWP3

Near Asheville, NC 28804

Kari

Job Details: 05/22/2023

"Took quick pic,s found unit showing 7-1 no heat code no other codes were stored. Cleared code. Found heater showing 16 ohms, ran unit through diagnostics cycle and reset heater. Found control sending 120v to heater. Ran unit through regular cycle with the high temp wash found that heater comes on during the wash cycle now everything seems to be working like its supposed to told customer if it happens again, I try to reset it like I did and if that doesnt work, we may need apart from their charge the customer 229.99 for tc and labor for both calls. Emailed receipt. Unit checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Hendersonville, NC 28792

Brian

Job Details: 05/22/2023

"Found fresh food evaporator frozen over. Per service pointer, Evap cover (W11610999) and control (W11574770) needed. ; ordrng 1 W11610999 (Evap cover) and 1 W11574770 (Control) and 1 U18 (Job code)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PHEXRQ00

Near Greer, SC 29651

Matt

Job Details: 05/22/2023

Found module cam broken. Heater and thermistor check o.kGave customer blue book estimate of 342.00. Customer approved. Replaced module. Checks o.k; used 1 W10190935 (Module) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8900ECO

Near Greer, SC 29651

Carl

Job Details: 05/22/2023

Ustomer canceled on the phone

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Greer, SC 29651

Carl

Job Details: 05/22/2023

Ran diagnostics and ck heater and defrost limit ck good will collect bal on return j13; ordrng 1 W11558182 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Greenville, SC 29609

Chris

Job Details: 05/22/2023

Installed new parts. Unit still doesnt run. Called tech line and spoke with leon . Unit has weak l1 . Customer needs electrician . Translated to customer with translator app because customer speaks no English . File Number for call is 7736373488

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Greer, SC 29651

Chris

Job Details: 05/22/2023

Installed new parts. Unit check is ok w1761n0l2

We serviced a

KITCHEN AID OVEN

Model KOCE500EBS08

Near Cowpens, SC 29330

Tyler

Job Details: 05/22/2023

F1e5 error. Unit needs inverter and magnetron. Gave estimate for 954.71. (S17 job code) Collected 25.00 via card.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Spartanburg, SC 29303

Tyler

Job Details: 05/22/2023

"Installed part, all functions tested good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Spartanburg, SC 29301

Tyler

Job Details: 05/22/2023

Found seal on cooktop glass not sealing. Swapped out cooktop with one from spare range customer had. Tested for operation. All functions tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Greenville, SC 29611

Flint

Job Details: 05/22/2023

"Replaced handle and tightened, the unit tested good."

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Slater-Marietta, SC 29661

Flint

Job Details: 05/22/2023

"Found the house venting plugged, unit cycled and heated properly with the vent detached, advised customer to have a dryer vent cleaning company out to clean the vent and replace the vent hose at the dryer. The unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mauldin, SC 29662

Flint

Job Details: 05/22/2023

Replaced parts and the unit tested good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Greenville, SC 29605

Flint

Job Details: 05/22/2023

"Replaced the valve assembly and put the unit through a test cycle, the unit tested good."

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29PBMS03

Near Spartanburg, SC 29301

Tyler

Job Details: 05/22/2023

"Installed parts, tested for operation. All functions tested good. Collected 281.54 via card."

We serviced a

WHIRLPOOL MW OVEN COMBO

Model WOC54EC0HS20

Near Simpsonville, SC 29681

Carl

Job Details: 05/22/2023

Installed new ui ran diagnostics and ck ok

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