We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Candler, NC 28715
Kari
Job Details: 10/19/2023
Installed parts. Unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Waynesville, NC 28786
Kari
Job Details: 10/19/2023
"Installed parts, had to cut spaner nut off unit check sok upgraded labor W192BG1NL2 ; used 1 W11551646 (Spacer nut) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Waynesville, NC 28785
Kari
Job Details: 10/19/2023
Installed parts unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Six Mile, SC 29682
Frank
Job Details: 10/19/2023
Replaced door working ok.. dent in door.. customer accepted 100.00$ off bill took pic. Paying 860.98$.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Salem, SC 29676
Frank
Job Details: 10/19/2023
F9e1 error. Drain was already replaced with board.. called tech line Sr 7737592474. Said to replace water inlet assembly.. fa e2 code fan motor error; ordrng 1 W11535094 (Water inlet assembly) and 1 W11414073 (Vent fan) and 1 Jobcodel14 (Job code l14) and 1 W11545539 (Gasket)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Hendersonville, NC 28791
Brian
Job Details: 10/19/2023
"Installed new ice maker. Tested ice maker and found it ok. Tested fill tube heater and found it ok. At this time, all operations normal, with no leaks detected. Did not move unit."
We serviced a
KITCHEN AID DISHWASHER
Model KDPM604KPS1
Near Waynesville, NC 28785
Kari
Job Details: 10/19/2023
"Took quick pics, found unit rusting around handle frame and bottom of outer panel will need parts for repair ; ordrng 1 W11416785 (Panel ss) and 1 J13 (Job code)"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Hendersonville, NC 28792
Brian
Job Details: 10/19/2023
Installed all new burner switches. Tested each burner and found all operations ok at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hendersonville, NC 28792
Brian
Job Details: 10/19/2023
"Installed new inlet valve. Tested unit multiple times, observing for leaks. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Lake Lure, NC 28746
Brian
Job Details: 10/19/2023
Installed outer glass panel. Found all operations ok at this time. Did not move unit.
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW3430DP03
Near Arden, NC 28704
Brian
Job Details: 10/19/2023
"Found f6e0 (ui lost contact) f2e0 (keypad disconnected) f2e1 (stuck key) f6e4 (ui/acu mismatch) customer said that unit will power up and down on its on and cycling power to unit temporarily resolves issue. Following steps in tech sheet, Inspected all connections and found them ok. Contacted tech support and spoke to Leon, sr number (7737597249) We found Acu (W10821712) and console (W11236885) in need of replacement. Quoted customer 2137.32 to complete repairs. Customer did not wish to proceed with repairs at this time. Collected 150 for"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canton, NC 28716
Kari
Job Details: 10/19/2023
Installed parts unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Alexander, NC 28701
Kari
Job Details: 10/19/2023
Installed parts custom paid in full first trip. Unit checks ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Leicester, NC 28748
Kari
Job Details: 10/19/2023
"Took quick pics, found unit UI panel would randomly stopped taking selections and just be stuck on until the breaker was flipped. Need user interface for repair.; ordrng 1 W11413566 (Ui) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arden, NC 28704
Brian
Job Details: 10/19/2023
"Installed pump and motor assembly. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Walhalla, SC 29691
Frank
Job Details: 10/19/2023
Installed board tested working ok.timer advancing ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Westminster, SC 29693
Frank
Job Details: 10/19/2023
Agitator brok off.. replaced tested working ok.. dmunit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, NC 28805
Matt
Job Details: 10/19/2023
Found drain line restricted. Corrected drain line. Checked operation. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB01
Near Asheville, NC 28805
Matt
Job Details: 10/19/2023
"Found ice maker stripper warped, bound up and shorted motor. Replaced ice maker. Cycled ice maker and all functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westminster, SC 29693
Frank
Job Details: 10/19/2023
EVAP frozen. Melted ice.. Repaired heater wire. Tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Seneca, SC 29678
Frank
Job Details: 10/19/2023
Installed control panel cks ok..Job Cmpltd
We serviced a
WHIRLPOOL ICEMAKER
Model ED2FHEXN500
Near Greenwood, SC 29646
Jerry D.
Job Details: 10/19/2023
"Found auger motor and shaft and coupling, broken, estimate 425.00, charge card 150.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Iva, SC 29655
Jerry D.
Job Details: 10/19/2023
"Found heater open, installed heater sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Greenwood, SC 29649
Derek
Job Details: 10/19/2023
Customer having issue where unit gets badly off balance during spin. No errors stored. Ran empty spin. Tub not warped spin smooth and no excessive movement. Ran med/large load of towels thru rinse drain spin. Unit got aggressively off balance during spin. Unit is stable and leveled properly. Will order parts to repair. S17; ordrng 1 W11354541 (Stator) and 1 W11583890 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenwood, SC 29649
Derek
Job Details: 10/19/2023
Found unit shaking excessively during spin. No errors stored. Cycled max speed spin empty in diagnostics and raised top to watch tub. Tub shaking during spin like a warped basket. Will order basket. N15; ordrng 1 W10554251 (Basket) and 1 W10780045 (Suspension)
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921NW0
Near Taylors, SC 29687
Chris
Job Details: 10/19/2023
Unit has locked pump and rotted below . Customer denied estimate
We serviced a
KITCHENAID RANGE
Model KFGC500JSS05
Near Hendersonville, NC 28739
Derek
Job Details: 10/19/2023
Found warped bake burner floor. Will order. L14; ordrng 1 W11661576 (Pan)
We serviced a
WHIRLPOOL DRYER
Model Wed4815ew1
Near Greenville, SC 29615
Chris
Job Details: 10/19/2023
Customer states unit doesnt dry clothes . Unit heaters and reaches 220 degrees. Unit has massive vent restriction. Unit is also a short range dryer and does not have direct venting . Picture uploaded of vent not opening on second floor. Called techline and spoke with Leon. Unit works as designed. Customer will need vents cleaned and possible long range dryer to push distance so clothes can dry properly. No fault of unit. File number for call is 7737596423
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Hendersonville, NC 28739
Brian
Job Details: 10/18/2023
"Found f7e9 (Locked rotor). Found whole drum dropped down. Removed top and found right spring broken, damaging pressure switch. Pressure switch (W11316246) 2 springs (W11314394) shocks (W11316766) and hose (W11456953) needed. ; ordrng 1 W11316246 (Pressure switch) and 2 W11314394 (Spring)s and 1 W11316766 (Shocks) and 1 W11456953 (Hose) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pelzer, SC 29669
Jerry D.
Job Details: 10/18/2023
Installed listed parts cycled unit through test and imk harvest and fill ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Westminster, SC 29693
Frank
Job Details: 10/18/2023
Fc 1 degree. E5 code on test 56 e0 on 66 didn't finish harvest on 57. Need ice maker. W11658802 Quoted $454.58 paying TC. Ck 150$00. Labor 150. Ice maker 145.83 owe 304.83; ordrng 1 W11658802 (Ice maker) and 1 Jobcodel14 (Job code l14)
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS1
Near Campobello, SC 29322
Chris
Job Details: 10/18/2023
"Unit has f1,f4,and f6 faults . Unit will not run. Unit has bug infestation. ; ordrng 1 W11665769 (Sump assembly) and 1 W19 and 1 W11305303 (Control) and 1 W11175771 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Inman, SC 29349
Chris
Job Details: 10/18/2023
Installed new parts. Unit check is ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Inman, SC 29349
Chris
Job Details: 10/18/2023
"Customer States when door is closing on unit that door will pull itself and snap closed. Customer says unit will occasionally open when load is present This is a normal function and feature for this unit . Called tech line and spoke with Randy.. unit has no damage to any components.unit isnt manufactured with strike and strike isnt a part number for this unit . was advised this is a customer loading problem customer created . Added load to unit per tech line .Unit works as designed, file number for call is 773758145."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lyman, SC 29365
Chris
Job Details: 10/18/2023
Customer states unit will occasionally drip from water dispenser and ice will continue to fall after cup is pulled away from dispenser. Unit has tight connections on all water lines . Valve is not bleeding . Dispenser nozzle is locked in correct position .Customer states another family member has the same unit with the same complaint.Called tech line and spoke with Derrick . Derrick recommended customer to customer to push ice paddle in completely when in use so ice door can close completely. Derrick advised gravity will pull ice down through chute . Also advised customer to clean nozzle with a Q- tip occasionally to clear sentiment from tip of water line . different water quality have a different effect on water related parts and functions per tech line .Derrick advised unit works as designed. File number for call is 7737582972
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Lyman, SC 29365
Chris
Job Details: 10/18/2023
Installed new imk.unit check is ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Greer, SC 29650
Chris
Job Details: 10/18/2023
Found loose connection on ui. Unit check is ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBWH03
Near Taylors, SC 29687
Chris
Job Details: 10/18/2023
Customer states unit will start on and off by itself. Customer states when unit shuts down interior lights stay on . Ran test 3. All fans energize with no interruptions. Ran test 4:compressor struggles to switch to run windings . Compressor also has odd noise and struggles to stay running. Customer denied repair
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ0
Near Simpsonville, SC 29681
Carl
Job Details: 10/18/2023
Timer is binding hard when turning caused knob to break j13; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 1 J13 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Simpsonville, SC 29681
Carl
Job Details: 10/18/2023
Installed new compressor and evap installed 5.5 oz r134a cycled unit to ck operation started getting good frost unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Greenville, SC 29607
Carl
Job Details: 10/18/2023
Installed new tank/ filter reciver cycled dispenser several times to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Lake Toxaway, NC 28747
Matt
Job Details: 10/18/2023
Evacuated system. Replaced compressor. Pressure tested and checked with liquid leak detector. unit held pressure. Pulled a vacuum and unit held vacuum. Weighed in 1.76 ounces of r600a. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Royal Pines, NC 28704
Brian
Job Details: 10/18/2023
"Installed new main control, ff evaporator kit and ff evap fan. Tested and found all operations ok at this time with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Arden, NC 28704
Brian
Job Details: 10/18/2023
"Installed main control and thermistor. Tested unit in normal cycle and found unit shutting down properly. Unit reaching proper temps and airflow ok. At this time, all operations ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/18/2023
"Installed listed parts pulled 30 inches of vaccum, charged 50 grams, lowside pressure at 0, temps coming down rapidly good frost pattern on evaperator, unit chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Zirconia, NC 28790
Sam
Job Details: 10/18/2023
Found crack in tub near drain pump will order tub; ordrng 1 W11219115 (Tub outer)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Candler, NC 28715
Derek
Job Details: 10/18/2023
Customer is having issue with noise when water is dispenser but also there is some splashing as water comes out of the tip of the water line. Water line at an angle towards the ice chute and deflecting some off the chute. Attached top loop of water line to the clamp at top of the dispenser module and zip tied nozzle to keep straight. Improved flow out of nozzle. Noise is swirling noise which is usually improved with pressure reducer approved by whirlpool. Will order. L14; ordrng 1 8212547RP (Pex) and 1 W10786952 (Pressure reducer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Horse Shoe, NC 28742
Brian
Job Details: 10/18/2023
"Installed main control and ui. Installed new vent and bezel and outer door panel. Tested unit, observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Laurel Park, NC 28739
Brian
Job Details: 10/18/2023
F5e2 (door lock failure) and found door gasket torn. Tested and found door lock unable to lock Installed new door lock and tested. Found door lock now working properly. New door gasket (W11314648)needed. ; ordrng 1 W11314648 (Door boot) and 1 L14 (Job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FMS00
Near Seneca, SC 29672
Matt
Job Details: 10/18/2023
Found freezer at -18 and showing 70 in display. Fresh food is at 38 and 38 in display. Both thermistors pass in diagnostics. Tested thermistor resistance and found freezer thermistor out of range. Will order.; ordrng 1 WP2188820 (Freezer thermistor) and 1 Maonly (Ma. Only) and 1 C1jobcode (C1 job code)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB00
Near Six Mile, SC 29682
Frank
Job Details: 10/18/2023
Compartment 70 degrees. Compressor running not cooling..; ordrng 1 W11125124 (Compressor) and 1 WPW10350564 (Capacitor) and 1 WPW10143759 (Dryer) and 1 W10873801 (Starter) and 1 W11507067 (Evaporator) and 1 w11506635 (Port) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pickens, SC 29671
Frank
Job Details: 10/18/2023
Replaced timer and knob tested working ok..
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/18/2023
Installed listed parts cycled unit through test and unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL03
Near Easley, SC 29640
Frank
Job Details: 10/18/2023
Replaced door ok
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Spartanburg, SC 29301
Frank
Job Details: 10/18/2023
F9 e1 long drain. F3e1. Water sensor error. Board 317.02. Pressure sensor 63.41. 678.26. Paying 339.13 owe 339.13; ordrng 1 WPW10448876 (Pressure switch) and 1 W11201285 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Zirconia, NC 28790
Sam
Job Details: 10/18/2023
Installed parts didnt have to break agitator. Cycled unit all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Taylors, SC 29687
Chris
Job Details: 10/18/2023
Found noisy baffle. Ordering for repair ; ordrng 1 WPW10479155 (Baffle)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Liberty, SC 29657
Frank
Job Details: 10/18/2023
Nut on gearcase keeps loosening.. need to replace gearcase.. ordering gearcase and splutch; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ0
Near Simpsonville, SC 29681
Carl
Job Details: 10/18/2023
Timer is binding hard when turning caused knob to break j13; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Arden, NC 28704
Derek
Job Details: 10/18/2023
Unit frozen up. Showing thermistor open. Thawed coil. Installed fan and thermistor. Cycled unit. Good amp draw from heater. Unit checks ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Hendersonville, NC 28739
Derek
Job Details: 10/18/2023
Found door not consistently staying closed and inop. Visually unit sitting sideways in cutout. Installation issue causing issue but adding shim under left side caused door to close properly. Also found element hanger broken. Need new hanger. Will order. N15; ordrng 1 W10909479 (Support)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/18/2023
Installed listed parts cycled unit through test and calibration and unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, NC 28790
Sam
Job Details: 10/18/2023
Installed parts cycled unit all functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/18/2023
"Heater open, installed heater sent preid, cycled unit through test and heater chks ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Ware Shoals, SC 29692
Jerry D.
Job Details: 10/18/2023
Mrs doesnt want to pay anything she thinks whirlpool should pay advised her to call them
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near Greenville, SC 29605
Matt
Job Details: 10/18/2023
Found center mullion heater open and fresh food evaporator cover is warped. Fresh food seals are separating at the seam. Will order; ordrng 1 W11649966 (Mullion) and 1 W11610999 (Evaporator cover) and 1 N15jobcode (N15 job code) and 2 W10917313 (Gasket)s and 1 PPPneedsapproval (PPP needs approval)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Taylors, SC 29687
Chris
Job Details: 10/18/2023
"Found defective rotor and stator . Rep,aced parts form stock. Unit check is ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mountain Rest, SC 29664
Frank
Job Details: 10/16/2023
Installed board and valve tested cycle working ok.. tested ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near West Union, SC 29696
Frank
Job Details: 10/16/2023
Unit unplugged upon arrival.. went through diagnostics mode all pumps working ok.. plate cooling down ok. Heating ok.. may not be cooling in normal mode..
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty, SC 29657
Frank
Job Details: 10/16/2023
Sqeeking in spin.. replaced gearcase tested working ok. No sqeeking
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Westminster, SC 29693
Frank
Job Details: 10/16/2023
Installed board tested working ok.. installed switch tested working ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Greenville, SC 29611
Jerry D.
Job Details: 10/16/2023
"Pump inoperable, ordering, j13; ordrng 1 W11439191 (Pump)"
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Campobello, SC 29322
Chris
Job Details: 10/16/2023
Customer states unit will show random f1 fault at times . Customer has stated since vents wereCleaned unit has worked with out fault but will occasionally appear at times. Customer has cleaned vents Called tech line . Went through all diagnostics functions. No f1 fault stored . Tech line advised to clear codes and run unit through diagnostics to calibrate unit . Tech line states unit should be ok for daily use with no fault interruption. File number for call is 86731772. Charged customer $125 svc fee and 34.99 for calibration. Service call is good for 30 days
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Inman, SC 29349
Chris
Job Details: 10/16/2023
"Customer states unit will not drain or spin out completely. Customer states she would like unit replaced since this has been an ongoing problem since unit was installed. Last technician has installed valve,wire harness and control .Unit has long fill faults stored. Unit has good water flow and correct drain hose installed into Stand pipe at correct height. Unit passes all automatic diagnostics cycles with all components activating as designed. Ran clean washer cycle . Unit drained with no siphon. Called tech line and spoke with rich. Unit works as designed. File number for call is 7737559163"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, SC 29651
Chris
Job Details: 10/16/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greer, SC 29651
Chris
Job Details: 10/16/2023
Found loud noise from gearbox. Replaced from stock .. unit check is ok . New labor authorization is w1905u0dl2; used 1 W11454372 (Gearbox) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX335HPS00
Near Easley, SC 29642
Jerry D.
Job Details: 10/16/2023
"Found not enough water coming through, estimate for kit, 860.00 customer will think about it, charge 150.00"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Piedmont, SC 29673
Jerry D.
Job Details: 10/16/2023
"Cntrl dead volts and polarity good, ordering, Q16; ordrng 1 Q16 and 1 W11176270 (Interface) and 1 W10886282 (Cntrl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEM2
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/16/2023
"Reset cntrl imk cycled ice out and filled with proper water, unit chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 10/16/2023
"Lid lock broken, installed w10404050 from truck stock, cycled unit through test and unit checks ok; used 1 W10404050 (Lock) from stock"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Spartanburg, SC 29307
Sam
Job Details: 10/16/2023
"Found control acting wrong will not start anything or function properly when trying to use unit, control leds not operating correctly, will order control.; ordrng 1 W11548762 (Control)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Greenville, SC 29605
Carl
Job Details: 10/16/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Chesnee, SC 29323
Matt
Job Details: 10/16/2023
Found water dripping from water dispenser. Installed in line check valve. Tested operation. All functions pass.; used 1 8201815 (Check valve) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Pendleton, SC 29670
Frank
Job Details: 10/16/2023
Plastic broke on lid causing not to close need to push down in order to latch.. ordering new lid; ordrng 1 W11256781 (Lid) and 1 Jobcodej13 (Job code j13)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Mauldin, SC 29662
Carl
Job Details: 10/16/2023
Tryed to run diagnostics found wash motor open and no voltage out of acu; ordrng 1 W11305303 (Acu) and 1 Wpw10455268 (Sump assembly) and 1 L14 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model mdb4949skz2
Near Gaffney, SC 29341
Matt
Job Details: 10/16/2023
Found hose that leaves water valve and goes to hose is not connected to flow meter.reconnected hose and put clamp in proper location. Re tested unit. All functions now pass
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Asheville, NC 28801
Brian
Job Details: 10/16/2023
"Back of house, left of the bushes. Tested and glow bars not getting hot but are getting proper voltage. NewGlow bar (W11176454) Glow bar (W11590294) needed. ; ordrng 1 W11590294 (Glow bar (number off part)) and 1 W11176454 (Glow bar (number off SM)) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Asheville, NC 28804
Brian
Job Details: 10/16/2023
Found no saved ice maker error codes. Tested ice maker and found Fill tube heater (W11087201) ice maker (W11658802); ordrng 1 W11087201 (Fill tube heater) and 1 W11658802 (Ice maker) and 1 J13 (Job code)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Gaffney, SC 29340
Matt
Job Details: 10/16/2023
Freezer freezing up. Unit has service pointer on this issue w11642483. Will order control per service pointer.; ordrng 1 W11546690 (Control) and 1 F12jobcode (F12 job code) and 1 Anytech (Any tech) and 1 Customerwantstopreschedule (Customer wants to pre schedule)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Biltmore Forest, NC 28803
Brian
Job Details: 10/16/2023
"Unit was unplugged and off for a while, before my arrival. Tested each fan and found condenser fan not running. Inspected and found insulation blocking fan, preventing it from spinning, causing compressor to over heat. Cleared insulation from fan and tested. Found all operations ok at this time. Recommended customer give unit 24-48 hours to return to normal temps. Informed customer that if issue happens again, unit will need to be plugged in and on for 24-48 hours before our arrival l customer understood."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Hendersonville, NC 28739
Brian
Job Details: 10/16/2023
"Installed new top right bin. Tested and found all operations ok at this time, with no leaks detected. Did not move unit."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Simpsonville, SC 29680
Derek
Job Details: 10/16/2023
"Customer states that unit will shutoff during cycle and after unit sits for some time and cools down it will restart itself, no action necessary by customer. Unit does heat. Customer states some loads have to be ran twice but airflow outside is acceptable and not slow enough to be vent restriction related motor overheating. Ran w/ comforter to try to duplicate. After about 20 min of running dryer shutoff mid cycle. Would not restart. 120v present entire time to and out of push to start switch down to motor. After several minutes dryer restarted itself. Motor appears to be overheating. Motor covered for 10 years and labor is covered by Maytag. Blower wheel is not covered but if seized up will have to be drilled off, ordering in case original cannot be reused. N15 ; ordrng 1 279827 (Motor (motor covered for 10 years)) and 1 WP694089 (Wheel (not covered only use if seized))"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Greer, SC 29651
Derek
Job Details: 10/16/2023
Customer stated unit worked for a few days then started giving errors again and not working. F9E1 product not draining error flashing at arrival. Also had FAE2 vent wax motor error and F8E2 inlet valve error. Water is entering unit. Cycled drain. Pump gets voltage and motor sounds free but no water drains. Cleared errors. Pump had previously had obstruction which has damaged pump impeller. Multiple wax motor errors also stored possibly causing low voltage communication issues. Will order. L14; ordrng 1 W11414073 (Vent) and 1 W11412291 (Pump) and 1 W11416362 (Motor pump assy)
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Boiling Springs, SC 29316
Sam
Job Details: 10/16/2023
Found melted wires and smoke soot all over the inner door found insulation on inner door charred and burnt will order control and harness and insulation.; ordrng 1 W10871221 (Wire harness) and 1 W10479761 (Control) and 1 W11126003 (Insulation front panel)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Greer, SC 29650
Chris
Job Details: 10/16/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Inman, SC 29349
Derek
Job Details: 10/16/2023
Installed parts. Cycled unit. Water flow improved. Unit checks ok.
We serviced a
JENN-AIR RANGE
Model JGRP430HL05
Near Boiling Springs, SC 29316
Derek
Job Details: 10/16/2023
Customer has been unable to connect unit to WiFi. It usually is not visible on network was visible once briefly but not long enough to be connected. Unit has no listed potential faults that are WiFi related and has no show way to retrieve SAID number that should be programmed into WiFi module. Will order module and antenna. Customer also has had uneven cooking on bake. Floor and flame spreader in place. Good colored even flame on burner. Will need to run and checked calibration when returning. N15; ordrng 1 W11318855 (WiFi antenna) and 1 W11234290 (WiFi module)
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS2
Near Greer, SC 29650
Chris
Job Details: 10/16/2023
Unit has failed wash motor.diveror is stuck spinning. gave customer a bluebook estimate with tax and shipping at $847.96. . Customer denied repair
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Boiling Springs, SC 29316
Derek
Job Details: 10/16/2023
"Found gasket out of place in multiple paces but in good shape and door handle and left side of door front panel loose. Installed gasket correctly and removed door and back glass, then tightened handle and front trim. Checked operation. All functions of unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Boiling Springs, SC 29316
Derek
Job Details: 10/16/2023
Installed parts. Cycled unit. Unit checks ok.