We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Waynesville, NC 28786
Kari
Job Details: 06/08/2023
"Took quick pics, found unit with breaker off and unit unplugged a Took pictures of arch marks on both dryer and washer cabinets. Took control panel apart and tested each wire through the harness to ground. Found all to show an open line. Found each prong of the cord to show good continuity. The capacitor also has good resistance. Put my outlet meter into the outlet. Had customer turn breaker on found the breaker shows correct polarity. Called techline spoke with Brandon he had They do power checks through the washer and the ground. He also had me do the outlet all checks like its supposed to. Theres no voltage running through the cabinet so the issue had to be coming from the dryer found that the dryer had incorrect installation of the power cord and had the ground on the L1 and the L1 on the ground. And when the cabinets touched, it caused a ground to go through both of them, causing the breaker to flip. The washer panel does turn on states theres power failure, cleared power failure. Customer doesnt want to use the unit because shes fearful of it.sent customer pictures of dryer terminal block."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Waynesville, NC 28785
Kari
Job Details: 06/08/2023
"Installed parts, found now the valves wont come on. Unit has today given me a 8-0 and an 8-1 code. Need valve for repair seeming if JP can order today so maybe I can come back Tuesday but I told the customer that might not be feasible but Ill speak to my office ; ordrng 1 Valve and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Greenwood, SC 29649
Jerry D.
Job Details: 06/08/2023
"Heater open, Installed heater sent preid, cycled unit through test unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Greenwood, SC 29646
Jerry D.
Job Details: 06/08/2023
"Fresh evaperator fan motor inoperable,Installed listed parts sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Simpsonville, SC 29681
Flint
Job Details: 06/08/2023
"Found sump assembly leaking, would need a sump assembly, estimate was 637, customer will buy new"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Greenville, SC 29615
Cliff
Job Details: 06/08/2023
"Cleared ice, replaced part, all functions check ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fountain Inn, SC 29644
Flint
Job Details: 06/08/2023
"Ran through a test cycle and the unit tested good, no error codes. Ran through a normal cycle fill on all the levels and it started leaking bad after several minutes of filling, took top apart and seen it leaking out of the side of the outer tub, will order; ordrng 1 W10371566 (Outer tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Simpsonville, SC 29680
Flint
Job Details: 06/08/2023
"Found the freezer evaporator drain was frozen over, thawed ice buildup and drain hole, poured water over evaporator and all the water drained properly, the unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, SC 29680
Flint
Job Details: 06/08/2023
"Replaced parts and the ui shorted, had power going to it, but it would not work, something strange in the electrical system, will order all parts related; ordrng 1 W11622490 (Ui) and 1 W11629911 (Board) and 1 W11611303 (Harness) and 1 W11568793 (Harness)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS1
Near Simpsonville, SC 29680
Flint
Job Details: 06/08/2023
"Found the unit filling, tried several times and finally found the wash motor sticking, would need a sump assembly. Estimate is 643, customer will look into a new unit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Simpsonville, SC 29680
Flint
Job Details: 06/08/2023
"Dishwasher drained properly but the unit did not fill properly, took the line off at the valve and one time got plenty of water but the next few times nothing would come out. Needs a plumber to fix water supply issues."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29607
Cliff
Job Details: 06/08/2023
"Found the noise is coming from the pulley shield rubbing on there water pan, advised customer they can either remove the water pan or try running smaller loads, but the suspension is good, ran a calibration and auto test, all functions check ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Greenville, SC 29601
Cliff
Job Details: 06/08/2023
"Customer explained that the unit would not start, I explained the two step process. Ran unit through calibration and auto test, found no error codes, all functions check ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Greenville, SC 29611
Cliff
Job Details: 06/08/2023
"Replaced splutch assembly, ran an auto test, all functions check ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Greenville, SC 29605
Cliff
Job Details: 06/08/2023
"Found error F3-E0 displayed on control, found a wire pulled from the temp sensor connector, push wire back in and made sure it was locked in, preheated unit to 350, all functions check ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Easley, SC 29642
Cliff
Job Details: 06/08/2023
"Found the thermistor out of spec, replaced, advised to watch, all functions check ok as of now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Easley, SC 29642
Cliff
Job Details: 06/08/2023
"Found evaporator frozen over again, this time I was able to turn defrost heater on, thawed out. Talked to Nate from techline, 7736410795, explained to him that defrost circuit works and that I replaced UI last time, he suggested to change test 7 to 02. Told customer to monitor unit for a couple of weeks."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lyman, SC 29365
Chris
Job Details: 06/08/2023
Unit has loud grind from gearbox. Replaced from stock . Unit check is ok. W17d700nl2; used 1 W11454372 (Gearbox) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Tyler
Job Details: 06/08/2023
"Found timer is bad, shutting off element.; ordrng 1 W11566735 (Timer) and 1 J13jobcode (J13 job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Spartanburg, SC 29301
Tyler
Job Details: 06/08/2023
Installed part tested for operation. All functions tested good. Collected 177.49 via card.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spartanburg, SC 29303
Tyler
Job Details: 06/08/2023
F5e3 error. Found latch was broken. Replaced latch. Tested unit. All functions tested good.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Spartanburg, SC 29301
Tyler
Job Details: 06/08/2023
Found unit has bad bearing. Unit will need outer tub and shaft assembly. 2 man job. Gave estimate for 1258.23. Collected 150.00 via card.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Duncan, SC 29334
Chris
Job Details: 06/08/2023
"Found open heater and cuttoff fuses . Rep,aced from stock. Unit check is ok ; used 1 279838 (Heater), and 1 279816 (Fuse) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Duncan, SC 29334
Chris
Job Details: 06/08/2023
Different failure than previous visit. Unit will run for 2-5 seconds and shut down. Unit pulls 15 amps when heating. Ordering parts for repair ; ordrng 1 W11342846 (Control) and 1 W11184551 (Panel) and 1 W11182140 (Upper interlock) and 1 W11182141 (Lower interlock)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Greenville, SC 29605
Derek
Job Details: 06/07/2023
"Found screw mounting capacitor fell out and it fell, bending prongs on capacitor and pulling red wire out of connector. Added new connectors to wires and secured capacitor with larger screw because hole stripped out. Cycled unit. Unit checks ok. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Greenville, SC 29607
Cliff
Job Details: 06/07/2023
"Customer 1-800-2531301, 7734760851, freezer temp was 2 and the fresh food temp was 32. Part needed is still on back order, talked to trade partner who is X- parting to the office."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Easley, SC 29642
Cliff
Job Details: 06/07/2023
"Replaced parts, also had to knock sides of cabinet out where it was dented and the spring was rubbing, all functions check ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Easley, SC 29642
Cliff
Job Details: 06/07/2023
"Fresh food evaporator still freezing up, customer had raised temp to get the ice to thaw out so it was mostly clear when I arrived, I only had a little ice to clear out, found the thermistor very loose so I taped and zip tied to coil, also set defrost setting to default 8 hours, gave customer an estimate of 209.95 - 21(discount)=188.95, advised to keep an eye out and to try to call us within 30 days if he notices any excessive ice forming, all functions check ok as of right now ; used 1 F12 job code (F12 job code) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greenville, SC 29617
Cliff
Job Details: 06/07/2023
"Ice maker would not fill with water, found fill tube frozen, test 19 showed there was power getting to the heater, ordering fill tube heater.; ordrng 1 W11087201 (Fill heater) and 1 L14jobcode (L14 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenville, SC 29617
Cliff
Job Details: 06/07/2023
"Found the dispenser water line connection at dual valve dripping, the tip of line had a small dent allowing water to slip by, I cut the tip off, watched for a few minutes and cycled water dispenser, no leak, all functions check ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Easley, SC 29642
Frank
Job Details: 06/07/2023
Was tripping breaker on air fry.. Tested conv bake fan not working.. only thing left to change is wire harness.. need to dismantle..; ordrng 1 W11454285 (Main harness) and 1 Jobcodeq16 (Job code q16) and 1 W11441001 (Fan conv)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29624
Derek
Job Details: 06/07/2023
"Errors stored in order. F0E3 overload, F0E2 oversuds, F7E1 tach signal missing , F7E7 target rpm not reached. Customer has a video of clothes being tangled by agitator where the agitator is spinning faster than the tub as if tub is slipping. Removed wash plate and spanner nut. Tub hub is worn but does not slip empty. Pressure hose is clear. Soap used is appropriate and should not be causing a suds error. Will order parts. N15 ; ordrng 1 W11513243 (Tub) and 1 W11481722 (Actuator) and 1 W11513246 (ACU)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
"Installed main control and inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
Customer canceled service. Did not go to home or service unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hendersonville, NC 28791
Matt
Job Details: 06/07/2023
Found water valve leaking from seam. Will order; ordrng 1 W10865826 (Valve) and 1 W10267701rp (Pex line) and 1 Anytech (Any tech) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL M/W OTR
Model KHMS2050SSS1
Near Arden, NC 28704
Matt
Job Details: 06/07/2023
Found key pad will not respond. Display is on. Harness is not broken at the hinge. Powered unut down and back up. Still non responsive. Key pad is no longer available. Door is no longer available. Advised customer unut is not repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Leicester, NC 28748
Matt
Job Details: 06/07/2023
Evacuated system. Replaced compressor and installed u.v dye drier. Pressure tested unut with nitrogen. No leaks unit held pressure. Pulled a long vacuum. Also installed new wire harness. Weighed in 1.87ounces of r600a checks o.k
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Inman, SC 29349
Tyler
Job Details: 06/07/2023
Called TECHLINE spoke to Rob. SR: 7736577287. Customer wants me to write is down as unrepairable even after TECHLINE confirmed customer is putting too much detergent in unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
"Installed new inlet valves. Tested water dispenser and ice maker and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
Found bake and broil elements not coming on. Found control sending voltage but voltage isnt making it to elements. Control (W11594188) and harness (W11452622) needed. ; ordrng 1 W11594188 (Control) and 1 W11452622 (Harness) and 1 N15 (Job code)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
"Found f8e3 (overflow condition) F3e1 (water level system error). Ran unit through auto diagnostics and found unit completing without issues. Pressure system seems ok. Unit is draining and spinning properly at this time. Found excess suds in unit. Changed concentration to a higher setting and changed water to hard. Explained to customer the importance of this. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lake Lure, NC 28746
Brian
Job Details: 06/07/2023
"Installed new gearcase and cam and belt. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Asheville, NC 28805
Kari
Job Details: 06/07/2023
"Took quick pics found unit showing an F 70 code which is the electronics. Cannot hear each other found that if you let unit run, then it will eventually blank out the display and then you have to wait for it to reset itself to be able to enter back into a drying cycle. Couldnt give customer estimate because both boards are no longer available collected 150 trip. Charge an emailed receipt."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS4
Near Asheville, NC 28804
Kari
Job Details: 06/07/2023
Installed Parts ran unit through diagnostic test and turn the heater on all functions. Check OK
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Asheville, NC 28804
Kari
Job Details: 06/07/2023
"Took quick pics customer states that unit is making a squeak more so in the agitation than in the spin cycle unit did have some codes, stored some related to the drain some related to the film and then a load in the washer and clean washer cycle which could also be indicative of bearings being weak ran unit through every test in every cycle I could could not duplicate squeak. Also had customer put a large blanket into the drum to see if we could duplicate it with some weight in the basket and still could not duplicate issue. Told customer if she could get it on a video and call us back then maybe we can pinpoint where the noise is coming from but as of right now all functions look good in unit checks OK had Office run cc for 150 trip charge emailed receipt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Simpsonville, SC 29681
Carl
Job Details: 06/07/2023
Ran diagnostics and Found connector off at the element reinstalled ran diagnostics again unit ck ok
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Simpsonville, SC 29680
Jerry D.
Job Details: 06/07/2023
"Found right front burner gas tube nut loose, tightened all fittings, restored gas valve, no leaks found unit checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, SC 29680
Jerry D.
Job Details: 06/07/2023
"Pump inoperable, ordering, j13; ordrng 1 W11164469 (Sump assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/07/2023
"Temps 36@1, Valve inoperable, installed wpw10498990 from truck stock, cycled unit through test and no leaks found fill ok"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Westminster, SC 29693
Frank
Job Details: 06/07/2023
Leaking front left by the door. Seal looks worn. Everything else looks ok.; ordrng 1 KDTE334GPS0 (Tub gasket) and 1 Jobcodej13 (Job code j13)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Westminster, SC 29693
Frank
Job Details: 06/07/2023
Shipping bolt s were not taken out.. took out shipping bolts tested cycle working ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS1
Near Piedmont, SC 29673
Jerry D.
Job Details: 06/07/2023
"Pump broken, estimate, 789.00, customer paid 150.00 cc ,3902642986"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greer, SC 29651
Chris
Job Details: 06/07/2023
Unit has shorted was motor. Ordering for repair ; ordrng 1 W11665769 (Sump assembly) and 1 L14
We serviced a
WHIRLPOOL REFRIGERATOR
Model jffcc72efs00
Near Seneca, SC 29678
Frank
Job Details: 06/07/2023
20 degrees in fc. Rc 41.. ice build up on fc back wall.. frost on sides.. ran diagnostics ice maker and water ok.. going to need to defrost freezer EVAP; ordrng 1 W11204566 (Harness with thermistor) and 1 W10316760 (Thermistor) and 1 W11585972 (Door gasket) and 1 Jobcodeu18 (Job cod3 u18)
We serviced a
KITCHEN AID/A REFRIGERATOR
Model KSRG25FKSS17
Near Seneca, SC 29672
Frank
Job Details: 06/07/2023
Rc at 40 degrees fc at -3 set to normal.. shutting off creating warm temps in rc.. replacing control as per service pointer. Back Light not working on assembly cover. Showing up not available..; ordrng 1 WPW10366605 (Control board) and 1 Jobcodel14 (Job code l14) and 1 2220092b (Front cover assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Seneca, SC 29672
Frank
Job Details: 06/07/2023
Ice building up on back wall air leak. Quoted 406.79 paid 200.00 ck. Owes 206.79; ordrng 1 W10407215 (Door gasket freezer) and 1 Jobcodel14 (Job code l14)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Easley, SC 29642
Derek
Job Details: 06/07/2023
Helped CH. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Greer, SC 29650
Derek
Job Details: 06/07/2023
Found unit leaking intermittently. Water under control panel under valve and dripping from under side of valve at the fabric softener solenoid. Gave est for new valve and housing of 507.08. Customer okd estimate. Will order part. Balance will be 257.08L14; ordrng 1 W11173597 (Valve housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29651
Derek
Job Details: 06/07/2023
Installed parts. Cycled unit. Unit checks ok policy adjust is W17CVX1NL2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Mauldin, SC 29662
Carl
Job Details: 06/07/2023
Found float switch stuck got fill and want to drain impeller just spins on shaft l14; ordrng 1 W10876537 (Drain pump) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Mauldin, SC 29662
Carl
Job Details: 06/07/2023
Installed new imk cycled to ck operation unit ck ok good fill
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Weaverville, NC 28787
Kari
Job Details: 06/07/2023
Took a quick pics found unit starts heats and works OK that was an old complaint from the customer first moved into the house. The builder is correct and that the issue is the unit is missing the turntable ring. The trolley that holds the plate will need that for repair.; ordrng 1 W11252182 (Turntable trolley) and 1 F12 (Job code)
We serviced a
JENN-AIR RANGE
Model JGS9900BDB
Near Weaverville, NC 28787
Kari
Job Details: 06/07/2023
"Two quick pics found unit does not light in the bake cycle but the igniter glows ran The broil, broil cycle does come on And lights with gas. Found in the text sheet that the amps should be between 3.2 and 3.6 on both the igniters and when you were in the bag igniter its only about 2.2 2.3 A found 120 V going to igniter also found safety valve had resistance on each side would need Igniter for repair also found downdraft making a scraping noise and it gets worse the higher the setting made customer estimate with 10% applied of 736.60 Customer agreed and paid half which the office ran card and emailed receipt. Customer will owe. 368.30 on completion; ordrng 1 L14 (Job code) and 1 Wpw10201322 (Blower motor) and 1 W11596211 (Bake igniter) and 1 WPY707985 (Wheel dd)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Greenville, SC 29615
Chris
Job Details: 06/07/2023
Unit has r134 leak. All fans work. No frost pattern on ether coil fresh food and freezer evap. Advised customer dye pack and tap would need to be installed with labor and refrigerant fee. After that additional parts and labor will be required after dye Circulates through system . Customer denied repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Marshall, NC 28753
Kari
Job Details: 06/07/2023
"Took quick pics, found unit showing seven one code which is no heat. Ran unit through diagnostic cycle them and it turns on the motor and drains properly but the heater never gets hot. Found heater showing zero ohms but the control is sending down 120 V when its supposed to and the drain pump has 38.6 ohms which is right in range will need heater for repair; ordrng 1 W10518394 (Heater) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Alexander, NC 28701
Kari
Job Details: 06/07/2023
"Took quick pics, found unit showing long fill no fill code found units cold screen filled with mud and first. Installed new valve and advised customer put a secondary filter on cold incoming hose to prevent this from happening again because I let it fill a deep water heavy duty cycle and after that the new screen also had dirt in it. I did tell customer this will be a continuous issue until there is a secondary filter or the well is corrected ; used 1 W11210463 (Fill valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Canton, NC 28716
Kari
Job Details: 06/07/2023
"Took quick pics found unit not draining found Unit showing an F9 E1 error code cleared code. Get the cancel button to make unit going to drain cycle doesnt even sound like the drain pump is humming when you touch it you can feel a little bit of a vibration but its not moving any water and the drain hose half looks dry vacuumed out all the excess water took drain pump down and found that the chopper had broken him and crack the impeller installed new Pump also found this unit is under the cereal break for the deteriorating heater bushings installed new heater ran unit through diagnostic cycle unit didnt leak and it completed all functions unit checks OK; used 1 W11497943 (Drain pump), and 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, SC 29605
Derek
Job Details: 06/07/2023
"Found screw mounting capacitor fell out and it fell, bending prongs on capacitor and pulling red wire out of connector. Added new connectors to wires and secured capacitor with larger screw because hole stripped out. Cycled unit. Unit checks ok. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Easley, SC 29642
Cliff
Job Details: 06/07/2023
"Found the agitator bolt had come loose, there was no thread lock on bolt, added thread lock and installed agitator, ran a calibration and auto test, all functions check ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Taylors, SC 29687
Cliff
Job Details: 06/07/2023
"Replacing just the ice maker today, the total for ice maker minus the TC is 382.44. I asking customer to give it a couple of weeks to see if ice keeps clumping or if the new ice maker fixes the issue, if it does fix it we will need to give a refund of 116.50. Waiting to hear back from customer ; ordrng 1 Waitingtohearfromcustomer (Waitingtohearfromcustomer)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Inman, SC 29349
Chris
Job Details: 06/07/2023
Unit has Multiple F7 faults. Capacitors disconnected from gear case and laying inside of belt guard. installed new parts . New f7 e4 fault appeared. Unit needs shifter and gearcase. Ordering for repair ; ordrng 1 W11449840 (Gearbcase) and 1 W11481722 (Shifter) and 1 N15
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Inman, SC 29349
Chris
Job Details: 06/07/2023
Unit has vent restriction faults stored. Customer advised error message appeared a week ago and unit began to fail. Unit heats as designed. Went underneath deck and demonstrated/showed customer no air flow from vent. Inserted probe at dryer vent. Unit reached 220 degrees and cycled off. Recommended customer have vents cleaned professionally. Called tech line and spoke with Adrian. Adrian advised to have vents professionally cleaned. Unit works as designed. File number for call is 7736581263
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greer, SC 29650
Chris
Job Details: 06/07/2023
Unit has extremely loud squeal from gearbox. Replaced from stock. Unit check is ok . W17cp50xpl2
We serviced a
JENN-AIR OVEN
Model JGW8130DDB
Near Greer, SC 29651
Chris
Job Details: 06/07/2023
Installed new parts. Unit check is ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS4B
Near Simpsonville, SC 29681
Flint
Job Details: 06/07/2023
"Found the board not sending power down to the heater, would need board, estimate is 587, the customer will look around"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Fountain Inn, SC 29644
Flint
Job Details: 06/07/2023
"Found some ice, but no water in ice maker, replaced ice maker and ran through a harvest cycle, the unit filled and tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Anderson, SC 29626
Jerry D.
Job Details: 06/07/2023
"Overflow code, Drain pump overheated ,installed pump sent preid, cycled test,cntrl relay clicking loud and rapidly, inoperable, volts and polarity good, ordering, j13; ordrng 1 W11428994 (Cntrl) and 1 W11335100 (Harness) and 1 W11162560 (Capacitor) and 1 W10677723 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Anderson, SC 29624
Jerry D.
Job Details: 06/07/2023
"Splutch grinded down, installed w10721967 from truck stock cycled unit through test and all functions are working properly"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Anderson, SC 29624
Jerry D.
Job Details: 06/07/2023
"Installed listed parts sent preid, cycled unit through test and unit checks ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lyman, SC 29365
Tyler
Job Details: 06/07/2023
Found compressor locked up. Ordering all necessary parts and sealed system tech.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Couple) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Couler) and 1 W11506635 (Port) and 1 Wpw10143759 (Dye drier) and 1 Nitrogen (Nitrogen) and 1 R600 (R600) and 1 X20jobcode (X20 job code) and 1 Sealedsystemtech (Sealed system tech)
We serviced a
MAYTAG WASHER
Model n/a
Near Duncan, SC 29334
Tyler
Job Details: 06/07/2023
"F2e1, f0e5 errors. Basket is loose, bad drive hub. ordrng 1 W10528947 (Hub) and 1 F12jobcode (F12 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Boiling Springs, SC 29316
Tyler
Job Details: 06/07/2023
"Installed part, tested for operation. All functions tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Simpsonville, SC 29681
Carl
Job Details: 06/07/2023
Installed new motor and yolk unit ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Inman, SC 29349
Tyler
Job Details: 06/07/2023
"Installed parts, tested for operation. All functions tested good. Recalibrated and leveled unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fountain Inn, SC 29644
Flint
Job Details: 06/07/2023
Found a defective timer and warped element. Grounded unit. 7736581498 file number from tech line. Safety team file number 7736523607. Safety team gave us trip and diagnostic authorization w17d191wl1 and stated they will reach out to the customer with a resolution.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fountain Inn, SC 29644
Flint
Job Details: 06/07/2023
"Had customer run a load before arriving, no water. Ran through the diagnostic cycle again and no water streaks inside unit, on the outside, under he cold water and in front under door boot area. Filled unit up several inches above the glass and boot and it started leaking out the door at the base. Found water coming out from the door. Cleaned up around where the seal meets the glass, unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Greer, SC 29651
Carl
Job Details: 06/07/2023
Found thurmal open will collect on return ; ordrng 1 W11650662 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Simpsonville, SC 29681
Carl
Job Details: 06/07/2023
Rollers on adjuster broke j13; ordrng 1 W10712395 (Adjuster kit) and 1 J13 (Labor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Simpsonville, SC 29681
Carl
Job Details: 06/07/2023
Ran diagnostics fou no voltage from control or led board advised customer of issue and is not going to repair unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Greenville, SC 29607
Cliff
Job Details: 06/07/2023
"Customer 1-800-2531301, 7734760851, freezer temp was 2 and the fresh food temp was 32. Part needed is still on back order, talked to trade partner who is X- parting to the office."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Easley, SC 29642
Cliff
Job Details: 06/07/2023
"Replaced parts, also had to knock sides of cabinet out where it was dented and the spring was rubbing, all functions check ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Easley, SC 29642
Cliff
Job Details: 06/07/2023
"Fresh food evaporator still freezing up, customer had raised temp to get the ice to thaw out so it was mostly clear when I arrived, I only had a little ice to clear out, found the thermistor very loose so I taped and zip tied to coil, also set defrost setting to default 8 hours, gave customer an estimate of 209.95 - 21(discount)=188.95, advised to keep an eye out and to try to call us within 30 days if he notices any excessive ice forming, all functions check ok as of right now ; used 1 F12 job code (F12 job code) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Greenville, SC 29617
Cliff
Job Details: 06/07/2023
"Ice maker would not fill with water, found fill tube frozen, test 19 showed there was power getting to the heater, ordering fill tube heater.; ordrng 1 W11087201 (Fill heater) and 1 L14jobcode (L14 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greenville, SC 29617
Cliff
Job Details: 06/07/2023
"Found the dispenser water line connection at dual valve dripping, the tip of line had a small dent allowing water to slip by, I cut the tip off, watched for a few minutes and cycled water dispenser, no leak, all functions check ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Easley, SC 29642
Frank
Job Details: 06/07/2023
Was tripping breaker on air fry.. Tested conv bake fan not working.. only thing left to change is wire harness.. need to dismantle..; ordrng 1 W11454285 (Main harness) and 1 Jobcodeq16 (Job code q16) and 1 W11441001 (Fan conv)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Anderson, SC 29624
Derek
Job Details: 06/07/2023
"Errors stored in order. F0E3 overload, F0E2 oversuds, F7E1 tach signal missing , F7E7 target rpm not reached. Customer has a video of clothes being tangled by agitator where the agitator is spinning faster than the tub as if tub is slipping. Removed wash plate and spanner nut. Tub hub is worn but does not slip empty. Pressure hose is clear. Soap used is appropriate and should not be causing a suds error. Will order parts. N15 ; ordrng 1 W11513243 (Tub) and 1 W11481722 (Actuator) and 1 W11513246 (ACU)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
"Installed main control and inlet valve. Recalibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Columbus, NC 28722
Brian
Job Details: 06/07/2023
Customer canceled service. Did not go to home or service unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hendersonville, NC 28791
Matt
Job Details: 06/07/2023
Found water valve leaking from seam. Will order; ordrng 1 W10865826 (Valve) and 1 W10267701rp (Pex line) and 1 Anytech (Any tech) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL M/W OTR
Model KHMS2050SSS1
Near Arden, NC 28704
Matt
Job Details: 06/07/2023
Found key pad will not respond. Display is on. Harness is not broken at the hinge. Powered unut down and back up. Still non responsive. Key pad is no longer available. Door is no longer available. Advised customer unut is not repairable.