Service History 151 - Authorized Service Inc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Greenwood, SC 29649

Jerry D.

Job Details: 09/14/2023

"Heater wires burnt shorted, cntrl inoperable, ordering, j13; ordrng 1 W11573117 (Heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Hodges, SC 29653

Jerry D.

Job Details: 09/14/2023

"Motor code, installed sump pump sent preid, cycled unit through test and no leaks found unit checks ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Greenwood, SC 29646

Jerry D.

Job Details: 09/14/2023

"Blower broken, installed 697772 from truck stock, cycled unit through test and unit checks ok ; used 1 697772 (Blower) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Greenwood, SC 29649

Jerry D.

Job Details: 09/14/2023

"Installed compressor, while installing 3 rd dryer high side metal tube to dryer popped and blew out, Tline, leon not repairable, 7737325304"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Clyde, NC 28721

Kari

Job Details: 09/14/2023

"Took quick pics, found unit showing long fill code. Found cold water valve filled with sediment from well installed new valve. Unit checks ok; used 1 W11038689 (Valve) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Waynesville, NC 28785

Kari

Job Details: 09/14/2023

"Took the cooktop apart realized I got the burner head not the office holder will need to re-order the part and make sure its the correct one because I tried really hard to get what was left of the orifice out but the side of it was two chewed up, even with taking the orifice insert out of the orifice holder itself. Gave Joe a note to send me a picture to make sure its the right part this time.; ordrng 1 W11672515 (RF orfice holder) and 1 Joesendmeapicturewhenthiscomesin (Need to make sure its the correct part this time) and 1 N15 (JOBCODE)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Clyde, NC 28721

Kari

Job Details: 09/14/2023

"Took quick pics, found unit showing a bunch of codes, 3-3, 7-4, 7-3, 6-3 found unit rotor rubbing on the bottom of the stator and gearcase is leaking oil. Found unit showing thermal error but waterworks on both sides. Per service pointer, change the valve. Will need parts for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Cluctch) and 1 W10734521 (Slide) and 1 W11260238 (Rotor) and 1 W11614515 (Valve) and 1 Q16 (Job code)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Waynesville, NC 28786

Kari

Job Details: 09/14/2023

"Took quick pics, found units ui display a mess and the console peeling Ill need both parts for repair ; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui) and 1 J13 (Job code)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW3

Near Canton, NC 28716

Kari

Job Details: 09/14/2023

"Took quick pics, found new valve giving error and will just stop randomly and the cold side makes a hum and a sqeak when its activated. Installed new valve and adjusted drain hose because it was too far down the standpipe. Ran through a quick wash. Completed cycle. Unit checks ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canton, NC 28716

Kari

Job Details: 09/14/2023

"Took quick pics found units hot water valve got cross threaded and leaks. Instnew valve also found unit making sqealing in spin cycle. Found there to be gearcase oil in the sound shield will need gearcase for repair ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 Q16 (Job code), used 1 W11210459 (Valve) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Lyman, SC 29365

Chris

Job Details: 09/14/2023

Ordering parts for repair ; ordrng 1 2man and 1 L14 and 1 W11441128 (Fan)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Lyman, SC 29365

Chris

Job Details: 09/14/2023

Found drain hose shoved completely down drain pipe causing drain to back up. Re installed drain hose a correct height. Unit check is ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKV1

Near Spartanburg, SC 29301

Derek

Job Details: 09/14/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Pauline, SC 29374

Derek

Job Details: 09/14/2023

Installed parts. Also found slider magnet rubbed down and catching when moving up and down. Replaced it as well. Cycled and calibrated unit. Unit checks ok. ; used 1 W10734521 (Slider) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Fountain Inn, SC 29644

Carl

Job Details: 09/14/2023

Installed new sump ran diagnostics and a test cycle to ck operation unit ck ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS0

Near Fountain Inn, SC 29644

Carl

Job Details: 09/14/2023

Installed new transformer cycled unit to ck operation unit ck ok

We serviced a

JENN AIR REFRIGERATOR

Model JFFCC72EHL04

Near Simpsonville, SC 29681

Carl

Job Details: 09/14/2023

Installed new sparsh board cycled unit on ck voltage at the mullion got 8.3 v unit ck ok

We serviced a

JENN AIR DISHWASHER

Model JDB9200CWX2

Near Simpsonville, SC 29680

Carl

Job Details: 09/14/2023

Foun sump leaking at the sump j13; ordrng 1 Wpw10455260 (Sump)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Boiling Springs, SC 29316

Derek

Job Details: 09/13/2023

Found worn teeth on cam ring chattering when turning opposite direction. Replaced pre ID parts. Cycled unit. No unusual noises and all functions of unit checks good.

We serviced a

MAYTAG M/W OTR

Model MMV1175JZ0

Near Greer, SC 29650

Chris

Job Details: 09/13/2023

Found burnt diode . called safety team and spoke with Christina . Christina says trip and diagnosis fee is $150.00 . Christina asked for company labor rate. Told Christina company labor rate was $100.75 and Christina says that rate doesnt match. Customer to contact safety team for further stepson. Safety team may reach out to ASI for correct company rates and depending on what repair cost Maytag may offer customer a new microwave . SR number for 7737289408

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Belton, SC 29627

Jerry D.

Job Details: 09/13/2023

"Found both front burners open, installed burners sent preid, cycled unit through test and unit checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Simpsonville, SC 29681

Carl

Job Details: 09/13/2023

Ice door will not close after actuation j13; ordrng 1 W11423782 (Seperator assembly blk) and 1 J13 (Labor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Easley, SC 29642

Matt

Job Details: 09/13/2023

"Customer stated unit continues to fill with water and never drains. Ran diagnostic and found no error codes. Ran auto test and all functions pass. Recallibrated control. Ran quick wash unit filled, washed and drained properly."

We serviced a

KITCHEN AID TRASH COMPACTOR

Model KUCS03CTWH2

Near Easley, SC 29642

Matt

Job Details: 09/13/2023

Found main drive gear broken. Gave customer blue book estimate of 360.00 for repair customer approved and is paying half today 180.00 and 180.00 when parts are installed. ; ordrng 1 J13jobcode (J13 job code) and 1 MaorDe (Ma or De) and 1 882699 (Gear kit) and 1 Customerwantstopreschedule (Customer wants to pre schedule)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Simpsonville, SC 29681

Carl

Job Details: 09/13/2023

Installed new door damper pads unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Greer, SC 29650

Chris

Job Details: 09/13/2023

Test 56 has no faults. Unit does not fill in test 45. Unit has failed valve and heater Gave customer a bluebook estimate for repair at $549.89. installed new parts. Unit check is ok . No leaks ; used 1 WPW10341329 (Valve) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Liberty, SC 29657

Frank

Job Details: 09/13/2023

Unclogged drain.. was frozen at drain hole. All the water not draining out to unit going ng onto floor of freezer. Unclogged drain should be working ok now

We serviced a

FRIGIDAIRE OVEN

Model LGEF3045KFJ

Near Greer, SC 29651

Chris

Job Details: 09/13/2023

Customer states unit doesnt heat. Unit is partially disassembled . Bake element checks at 16 ohms. Broil element at 18ohms. Unit does not have 240 to bake or broil . Unit has failed control. Gave customer a bluebook estimate for repair with tax and shipping at $830.99. Customer denied estimate

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW1

Near Greer, SC 29651

Chris

Job Details: 09/13/2023

Unit is partially disassembled and uninstalled . Unit has loud squeal from rollers. Gave customer a bluebook estimate for repair with tax and shipping at $447.45. Ordering for repair ; snapped 3 QuickPics

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Simpsonville, SC 29681

Carl

Job Details: 09/13/2023

Installed new drawer slides unit ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Anderson, SC 29621

Jerry D.

Job Details: 09/13/2023

Installed listed parts cycled unit through test and all functions are working properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Seneca, SC 29678

Jerry D.

Job Details: 09/13/2023

"Capacitor shorted, installed capacitor sent preid, cycled unit through test and unit checks ok"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Simpsonville, SC 29680

Carl

Job Details: 09/13/2023

"Installed new control ,ui and harnesses ran diagnostic and a test cycle to ck operation unit ck ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Seneca, SC 29678

Jerry D.

Job Details: 09/13/2023

"Found evaperator fan motor inoperable, volts and polarity good, installed motor sent preid, cycled unit through test and unit checks ok"

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Seneca, SC 29672

Jerry D.

Job Details: 09/13/2023

"Counterweight broken, ordering, Q16; ordrng 1 W11034869 (Screw) and 1 W10910404 (Counterweight) and 1 Q16 (Q16)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Six Mile, SC 29682

Frank

Job Details: 09/13/2023

2 degrees in fc. 34 In rc. Customer getting intermittent fan blade noise.. set to defrost every 8 hrs.. ordering ; ordrng 1 W11610998 (EVAP cover) and 1 Jobcodeu18 (Job code u18) and 1 W11090564 (Shield) and 1 W11410826 (Harness) and 1 W11407678 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Asheville, NC 28804

Kari

Job Details: 09/13/2023

"Took quick pics, found that the filter was just really hard to get in to the slot. You had to push this one so much it felt like you were going to break the housing but once I got the filter all the way in I did go ahead and fill that icemaker and the water is coming through the dispenser properly. Customer also has an issue with the right hand side of the freezer collecting frost and theres always condensation on top of the freezer door in test 40 and Tess 30 for both Molly and rails. Were on adaptive control turned them on to 100% all the time also added a little bit Of gasket extender to the top of the freezer door told Customer if unit continues to ice up on the side with those changes then we will need to replace the brackets would be $598.45. Customer paid $125 will call us back Id they need to order brackets had office run cc and email receipt"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Alexander, NC 28701

Kari

Job Details: 09/13/2023

"Took quick pics, found unit not heating found the heater is open but all the thermals are good. Installed new heater unit checks ok"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Marshall, NC 28753

Kari

Job Details: 09/13/2023

Took quick pics found unit showing no codes. Customer states that it doesnt matter the cycle that it takes multiple cycles to dry that sometimes itll be hard. Sometimes itll be cold check the duct on the outside and the inside and cant find any blockages that would be causing the airflow code. Ill order a control and the screen to see if that fixes the issue.; ordrng 1 W11618916 (Control) and 1 W10120998 (Screen) and 1 N15 (Job code)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW2

Near Marshall, NC 28753

Kari

Job Details: 09/13/2023

Installed parts unit checks ok had office run cc for balance of $214.42 and email receipt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Burnsville, NC 28714

Kari

Job Details: 09/13/2023

Installed part s unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08 PPL.

Near Easley, SC 29640

Frank

Job Details: 09/13/2023

Around 10 degrees in fc 38 in rcv. Door seal looks ok..set to lower temp; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor) and 1 W11650661 (Heater with harness) and 1 W11380595 (Diffuser) and 1 Jobcodel14 (Job code l14)

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Hendersonville, NC 28792

Brian

Job Details: 09/13/2023

Tested unit and found loud grinding noise when drum turns. Inspected and found blower wheel stripped and spinning freely. Also found unit not mounted properly. Mounting kit (W10869845) blower wheel (WP697772) and motor (W11364931) needed.; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor) and 1 W10869845 (Mounting kit) and 1 L14 (Job code)

We serviced a

WHIRLPOOL DRYER

Model MED4655EW1

Near Easley, SC 29640

Frank

Job Details: 09/13/2023

Also checked voltage.. intermittent voltage drop due to defective plug.. only getting 120v on l1

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Easley, SC 29642

Frank

Job Details: 09/13/2023

Fc 3 degrees. Rc 35. Ice maker had water in it won't cycle.. ordering new ice maker and control board..; ordrng 1 W11546935 (Ice maker) and 1 W11566851 (Control board) and 1 W11518204 (Ui control) and 1 Jobcodel14 (Job code l14)

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ04

Near Taylors, SC 29687

Chris

Job Details: 09/13/2023

Found items in freezer snagging on bins not allowing door to fully close and cause air leaks. Applied adhesive and permagum. Re heated gasket back to shape. Unit check is ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Spartanburg, SC 29301

Derek

Job Details: 09/13/2023

Found unit still building drops of water on top of the freezer door gasket. This has been an issue since unit was new. Damper has also gotten loud again since it was installed recently. All doors seem to close normally and gaskets are sealing on all 4 sides of all 3 doors. Called TECHLINE. Spoke with Adrian. He asked that I send a pic of the install if the foam strip installed previously to verify it was installed correctly. He advised it is installed correctly. He then advised since that is done correctly the next step would be replacing door. Also ordering slides and another foam kit in case it is needed on the new door. N15; ordrng 1 W11436967 (Door) and 2 W11159728 (Foam)s and 1 W10625067 (Left bracket) and 1 W11668671 (Right hand bracket) and 1 W10876598 (Nameplate)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Spartanburg, SC 29302

Derek

Job Details: 09/13/2023

Found broken strike. Installed new strike. Cycled unit. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Spartanburg, SC 29302

Derek

Job Details: 09/13/2023

Installed parts. Cycled unit. Unit checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXBL5

Near Saluda, NC 28773

Brian

Job Details: 09/13/2023

"10-1 (dispenser problem) 6-1 (low/no water) 6-6 (cool water) 3-3 (owi error). Tested unit in diagnostics and normal cycles, multiple times, inspecting all hoses and gaskets and fitting and unit in general. I found no leaks from any hoses or other parts. I did find excess suds in unit. Having not added any detergent, that could only indicate either an issue with the detergent, or the dispenser is leaking rinse aid, into tub causing the suds. The suds can overflow from door, into floor, if there are too many suds. If the dispenser is leaking rinseaid, Dispenser (W11032769) and control (W10479761) would need to be replaced. I quoted customer 668.38 for that repair, but did not recommend customer do that at this time. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit. Collected 125 for service call."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Boiling Springs, SC 29316

Derek

Job Details: 09/13/2023

Found worn teeth on cam ring chattering when turning opposite direction. Replaced pre ID parts. Cycled unit. No unusual noises and all functions of unit checks good.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Boiling Springs, SC 29316

Derek

Job Details: 09/13/2023

"Found unit operates normally while closed or when heating with no food inside but when at temp and food producing moisture is inside and door is opened control panel can become inop, change settings, or cancel out of cycle. Panel will resume normal operation once moisture has cleared. Issue does not occur if bottom oven is used. No faults stored. Unit is connected to WiFi. Called TECHLINE. Spoke with Chris. He advised that if issue is occurring due to moisture and specifically releasing it when door is opened that is normal with capacitive touch panels as moisture is recognized as key presses. He advised covering foods when possible, using light to check food rather than opening door, and if door is opened do not partially open door which funnels all moisture directly onto panel. SR is 7737314686"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVWX655DW1

Near Boiling Springs, SC 29316

Derek

Job Details: 09/13/2023

Found suspension bounce when pushing down on tub. Gave estimate for new suspension of $365.99. Customer okd estimate. Will order parts. Balance will be 183.99; ordrng 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DW0

Near Columbus, NC 28722

Brian

Job Details: 09/13/2023

Found bake element visually broken. Quoted customer 334.84 to replace Bake element (W10779716). Customer wished to proceed with repairs. Installed new elemnt and preheated and found all operations ok at this time.

We serviced a

KITCHENAID OVEN

Model KFEG504KPS3

Near Columbus, NC 28722

Brian

Job Details: 09/13/2023

"Customer complaint is that convection isnt working, and right front element gets hot when using other burners and front, above door gets hot, when using oven. I found convection fan and element is working normal at this time. Inspected door and door seal and found all intact. Tested surface burners and found them ok, and when heating all burners I found front right still cool. Preheated oven, in convection, and found it reaching and maintaining proper temps and found normal amount of heat around door. At this time, all operations ok. Cannot recreate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Columbus, NC 28722

Brian

Job Details: 09/13/2023

"Unit was unplugged when I arrived. Customer said lights on display and inside would turn off and back on and unit would chime, as if unplugged and plugged back in. Plugged unit in and found compressor and fans running with no issues. Tested each component individually and unit did not turn off. Outlet ok and unit is getting proper voltage. New Main control (W11224256) and user interface (W11579559) needed.; ordrng 1 W11224256 (Main control) and 1 W11579559 (User interface) and 1 J13 (Job code)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Travelers Rest, SC 29690

Matt

Job Details: 09/13/2023

Found unit making loud noise checked blower wheel found blower wheel cracked will order.; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor) and 1 L14jobcode (L14 job code) and 1 Anytech (Anytech)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Slater-Marietta, SC 29661

Matt

Job Details: 09/13/2023

Found splutch and belt making noise. Replaced splutch and belt. Tested operation. All functions pass.

We serviced a

WHIRLPOOL RANGE

Model JES1750ML0

Near Travelers Rest, SC 29690

Matt

Job Details: 09/13/2023

"Replaced side panel, checks o.k"

We serviced a

WHIRLPOOL DISHWASHER

Model WTW4955HW3

Near Travelers Rest, SC 29690

Matt

Job Details: 09/13/2023

Replaced a.c.u and entire wire harness. Ran calibration cycle and then auto test. All functions passed.

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Travelers Rest, SC 29690

Matt

Job Details: 09/13/2023

Found blower rubbing housing. Adjusted housing and blower and re tested. Dryer now operates correctly

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Travelers Rest, SC 29690

Matt

Job Details: 09/13/2023

"Put unit in diagnostics and found error 4-3, 7-1, 2-1( motor not running, no heat, control non responsive) ran auto test. All functions pass in diagnostics. Started unit through a normal wash cycle. Gave customer blue book estimate on replacing wash motor assembly estimate is 606.00"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Easley, SC 29640

Frank

Job Details: 09/13/2023

Motor burnt out. Replaced sump motor from TS.. tested working ok; ordrng 1 W11025157 (Sump and motor)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Pickens, SC 29671

Frank

Job Details: 09/13/2023

Needed to replace valve no screen in it.. tested cycle only has cold water to machine.. hot is dis engaged.. may need to call tech line if keeps happening and order pressure switch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Piedmont, SC 29673

Jerry D.

Job Details: 09/13/2023

"Found diffuser broken, installed part sent preid, cycled unit through test and all functions are working properly"

We serviced a

KITCHEN AID REFRIGERATOR

Model KFIS29PBMS02

Near Taylors, SC 29687

Chris

Job Details: 09/12/2023

Found freezer led out. Gave customer a blue book estimate of 341.89. Installed new part. Unit check is ok ; used 1 W11130208 (Led) from stock

We serviced a

KITCHEN AID ICE MACHINE

Model KUIX305ESS1

Near Taylors, SC 29687

Chris

Job Details: 09/12/2023

Unit has slow fill due to faulty valve. Gave customer a bluebook estimate for repair with tax and shipping at $591.49 . Installed new part. Unit check is ok. No leaks

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Zirconia, NC 28790

Derek

Job Details: 09/12/2023

Suspension broken and tub ring warped as a result. Will order parts. L14; ordrng 1 W11400156 (Suspension) and 1 W11590590 (Tub ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Greenville, SC 29605

Carl

Job Details: 09/12/2023

Found void in door n15; ordrng 1 Lw10913113 (Frz door ss) and 1 N15 (Labor)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

Found pressure hose kinked at tub. Corrected pressure hose. All functions pass in diagnostics.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Zirconia, NC 28790

Derek

Job Details: 09/12/2023

Unit not running cycles. F6-E3 communication error ACU/mcu and F7E7 unable to reach target rpm errors. Motor doesnt run on spin or agitate and errors return when cycling. Will order. L14; ordrng 1 W11621180 (Control) and 1 W11195971 (Stator)

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Simpsonville, SC 29681

Jerry D.

Job Details: 09/12/2023

"Hinge broken, estimate 478.00 customer doesnt want repair, charge card 150.00"

We serviced a

WHIRLPOOL WASHER

Model MHW5500FC1

Near Hendersonville, NC 28739

Brian

Job Details: 09/12/2023

"Found F3e1 (water level system error). Tested unit in diagnostics and found unit completing without issues. Found pressure hose clear of suds and debris. At this time, I am unable to recreate issue. Informed customer that there could have been suds or some other debris in pressure hose, causing unit to give a false reading and has since cleared. Informed customer that the pressure switch or the control or both, failed or is failing but we since we cannot recreate issue, we cannot know for sure. I quoted cu for those repairs, 738.83 for switch and control and 342.16 for just switch. Customer understands and doesnt wish to proceed with repairs at this time. Control (W11201286) and pressure switch (WPW10448876). Collected 125 for service call."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Inman, SC 29349

Chris

Job Details: 09/12/2023

Customer states unit runs but will not heat . No timer count down . Customer has 3 dryers and none of them work when connected to same outlet. Unit doesnt have 240 black to red. Customer needs Electrician.customer has a hard time understanding unit needs 240 v to heat. Called tech support and spoke with Austin. Customer needs certified electrician to repair outlet. Unit works as designed. Advised customer if return call for svc was requested customer will be charged for svc fee. File number for call is 7737305455

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Inman, SC 29349

Chris

Job Details: 09/12/2023

Found hinge Receivers not installed correctly from factory. Reinstalled receivers. unit check is ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Inman, SC 29349

Chris

Job Details: 09/12/2023

"Customer states 3 different companies have been out and serviced unit with a variety of parts changed, customer has no description of parts changed. Customer states unit gets off balance when doing small loads. Customer has video of unit getting off balance. Customer states unit will stop when unit gets off balance and begin rinsing and starting spin cycle over again. Unit has off balance faults stored. Unit passes automatic diagnostic with no faults . Suspension is firm and planted and doesnt bounce when pressed . Unit performs normal and smooth in high spin diagnostics . Liquid wash ring is present in wash basket. Unit is firm and level. Called tech line and spoke with Adrian. Unit works as designed. To big of a load and too small of a load will make unit get off balance. File number for call is 7737303587"

We serviced a

WHIRLPOOL RANGE

Model wee745h0lz3

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

Unit giving f1e1 main control failure. Will order.; ordrng 1 W11564644 (Main control) and 1 F12jobcode (F12 job code)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Simpsonville, SC 29681

Carl

Job Details: 09/12/2023

Installed new heater and cycled unit to defrost u ir ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Zirconia, NC 28790

Derek

Job Details: 09/12/2023

Installed harness and cycled unit. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model MVW7232HW0

Near Mills River, NC 28759

Brian

Job Details: 09/12/2023

"Found f2e1 (Stuck button). Tested and found sensors not responding, at times. Control (W11618917) user interface (W11413567) and sensor harness (WPW10298258) needed. ; ordrng 1 W11618917 (Control) and 1 W11413567 (User interface) and 1 WPW10298258 (Harness) and 1 J13 (Job code)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2597AEM2

Near Simpsonville, SC 29680

Jerry D.

Job Details: 09/12/2023

"Imk inoperable, ordering, j13, charge card 300.00, balance due, 297.00; ordrng 1 W10377151 (Imk kit)"

We serviced a

AMANA REFRIGERATOR

Model AFI2538AES

Near Simpsonville, SC 29680

Jerry D.

Job Details: 09/12/2023

"Interface problems, interface discontinued, reset cntrl, customer paid chk. 547, 125.00"

We serviced a

KITCHEN AID DISHWASHER

Model KDTM604KPS

Near Simpsonville, SC 29680

Jerry D.

Job Details: 09/12/2023

"Chkd all circuits all chks ok, cleared pump, reset cntrl"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ

Near Pelzer, SC 29669

Jerry D.

Job Details: 09/12/2023

"Called mrs she said oven comes on by itself, she doesnt trust unit she cancelled"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Anderson, SC 29621

Jerry D.

Job Details: 09/12/2023

"All lights are out no power, also deli. Interface shorted wire harness broken, no power to imk from cntrl, ordering, 2 serv bulletins, j13; ordrng 1 W10624574 (Cntrl) and 1 W10811365 (Cntrl) and 1 W10788814 (Cntrl) and 1 W10864519 (Kit) and 1 W11683244 (Kit) and 1 W10769076 (Interface) and 1 W10512203 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Anderson, SC 29625

Jerry D.

Job Details: 09/12/2023

Customer says unit is under warranty advised her to call

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

Found frame coming apart at a weld. Tub needs replaced. Will order; ordrng 1 W11649982 (Tub) and 1 WPW10304231 (Support) and 1 X20jobcode (X20 job code)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

"Replaced outer tub. Tested operation, all functions pass. Authorization W18KP41NL1.5"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Mills River, NC 28759

Brian

Job Details: 09/12/2023

"Found f0e3 (overload). At times, found water not entering unit properly. Water pressure ok. Control (W11419171) valve (W11400157) user interface (W11478526) needed. ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valve) and 1 W11478526 (Ui) and 1 L14 (Job code)"

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHZ08

Near Zirconia, NC 28790

Derek

Job Details: 09/12/2023

Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W18KL91NL1.5

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

Found air dome on the side of the tub leaking. Will order outer tub.; ordrng 1 W10371566 (Outer tub) and 1 Q16jobcode (Q16 job code)

We serviced a

JENN-AIR REFRIGERATOR

Model JUCFP242HX11

Near Sapphire, NC 28774

Frank

Job Details: 09/12/2023

Replaced door.. checks ok

We serviced a

KITCHENAID COOKTOP

Model KFDC506JSS01

Near Sapphire, NC 28774

Frank

Job Details: 09/12/2023

Put in p conversion. Couldn't test main gas was turned off

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Sapphire, NC 28774

Frank

Job Details: 09/12/2023

Ran leaks from front of door. Not sealing right..dryer stacked need to remove; ordrng 1 W11316777 (Door glasd) and 1 W11314648 (Bellows) and 1 2manjob (2 man job)

We serviced a

KITCHEN AID OVEN

Model KODE507ESS04

Near Sapphire, NC 28774

Frank

Job Details: 09/12/2023

Calibrated unit operating set temp 10 degrees.. operating ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz08

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

"Found right door will not close and split in gasket, door is warped will order new door.; ordrng 1 LW10913407 (Door) and 1 F12jobcode (F12 job code)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Zirconia, NC 28790

Derek

Job Details: 09/12/2023

Installed parts including start switch which would not keep motor running without holding down. Cycled unit. Unit checks ok. ; used 1 W18KL91NL1.5 WPW10117655 (Start switch) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Easley, SC 29640

Matt

Job Details: 09/12/2023

"Installed tub cycled unit, unit operates properly. Authorization M18KOXX0NL1.5"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Franklin, NC 28734

Kari

Job Details: 09/12/2023

"Took quick pics, found unit making ice intermittently. Found optics good in test 15. Found temps to be good and in range. Found test 56 show an E2 error. Cleared error and cycled imk. Found the cubes bridges and got stuck in a vertical line blocking the arm from returning to home position. Looks like it has an over filling issue. Need parts for repair. ; ordrng 1 W10407212 (Gasket ff) and 1 WPW10341329 (Dual valve) and 1 W11658802 (Imk) and 1 N15 (Job code)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Franklin, NC 28734

Kari

Job Details: 09/12/2023

"Took quick pics, found unit would turn elements on by itself and change the cooking temp on its own and would turn the light inside on and off at random times. Found a service pointer on this issue W11636633 will need new control for repair ; ordrng 1 W10894098 (Control) and 1 N15 (Job code)"

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