We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spartanburg, SC 29302
Tyler
Job Details:
07/05/2023
"Found wiring to drain pump broken. Fixed wiring, all functions tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chesnee, SC 29323
Tyler
Job Details:
07/05/2023
"Installed icemaker, all functions tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Greer, SC 29650
Chris
Job Details:
07/05/2023
Unit has f2 fault in test 56. and shorted led module . Led module is over foamed into freezer cavity and wires are pinched into cabinet. Advised customer this could completely break and will be non repairable . Customer advised to ignore module. Gave customer a blue book estimate for repair with tax and shipping for imk at $584.90. Will order imk for repair ; ordrng 1 w11658802 (Imk)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moore, SC 29369
Chris
Job Details:
07/05/2023
Unit has shattered blower wheel . Ordering for repair ; ordrng 1 WP694089 (Wheeel) and 1 279827 (Motor) and 1 Anytech
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Moore, SC 29369
Chris
Job Details:
07/05/2023
Unit has shorted center ignitor and bake ignitor. Replaced bake ignitor. Ordering center ignitor for repair ; ordrng 1 W11666003 (Ignitor) and 1 L14
We serviced a
KITCHEN AID ICE MACHINE
Model KUID308ESS1
Near Simpsonville, SC 29681
Flint
Job Details:
07/05/2023
"Found condenser fan not running, needs fan assembly, motor and fan. Qouted 785.00, paid 125.00 remainder if needed is 660.00"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS4
Near Greenville, SC 29607
Flint
Job Details:
07/05/2023
"Replaced parts and started the unit, it filled, started to wash and drained, the unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, SC 29680
Flint
Job Details:
07/05/2023
"Replaced all parts listed and went to start, it filled but after a minute, it gave the f10e4 error again. I put another sump assy in and it did the same thing, called tech line and he couldnt tell me anything, they just want to replace the sump again. I called partner team to ask about another rate(double) and they stated they would but it has to be complete first.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Simpsonville, SC 29680
Flint
Job Details:
07/05/2023
"Screw were extremely tight holding side pieces in place, both screws broke off in dispenser, replaced ui but will need to order another dispenser assembly.; ordrng 1 W11423786 (Separator) and 1 W11397167 (Separator) and 1 W11311799 (Cover) and 1 W11311800 (Cover)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFCA
Near Greer, SC 29650
Cliff
Job Details:
07/05/2023
"Found unit leaks from valve when water is dispensing, giving customer an estimate of 385.46-38.55( senior discount)= 346.91. Approved and anted to pay in full.; ordrng 1 242252702 (Valve) and 1 L14jobcode (L14 job code)"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Greenville, SC 29605
Cliff
Job Details:
07/05/2023
"Suspension is very loose, will order part.; ordrng 1 W10780045 (Suspension) and 1 L14jobcode (L14 job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315Sdhm04
Near Powdersville, SC 29673
Jerry D.
Job Details:
07/05/2023
"No frost on evaperator, Unit in 20 inches of vaccum, recharged unit, lowside is 3 psi, now getting frost on evaperator, temps coming down rapidly, chked for leaks at all connections, cannot find leak, Ordering, Q16; ordrng 1 Q16 (Q16) and 1 2188823 (Evaperator) and 1 W11239207 (Tube process)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Fair Play, SC 29643
Jerry D.
Job Details:
07/05/2023
"Cleared evaperator, Installed listed parts cycled unit through test fan ok, and harvest and fill chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near West Union, SC 29696
Frank
Job Details:
07/05/2023
Installed ice maker cycles fills with water.. temps are good.. 0 degrees in fc.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Six Mile, SC 29682
Frank
Job Details:
07/05/2023
Found gap between door and cabinet. Ice build up around freezer. Cleaned ice build up door not closing properly.. refrigerator right hand door seal ripped. ; ordrng 1 W10830162 (Door gasket) and 1 W10571967 (Freezer door gasket) and 2 W11265130 (Door slider)s and 1 Jobcodes17 (Job code s17)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28792
Derek
Job Details:
07/05/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit cooling and checks ok. Policy adjust is W17O731NL2
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near Hendersonville, NC 28792
Derek
Job Details:
07/05/2023
Found compressor running but excessively noisy. Unit needs compressor replaced. Part and labor covered on sealed system. X20; ordrng 1 W11578205 (Compressor) and 1 Avx4 (Access valve) and 1 WPW10143759 (Dye drier)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Columbus, NC 28722
Derek
Job Details:
07/05/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
JENN AIR DISHWASHER
Model JDTSS244GL0
Near Greenville, SC 29607
Cliff
Job Details:
07/05/2023
"Unit will fill but will not wash or drain, control did not send the proper voltage to pumps, pumps did check ok as far as resistance values, will order parts. Parts are covered with a 60 month part warranty, customer is responsible for TC and labor totaling 274.95, once job has been completed the total owed will be 149.95.; ordrng 1 W11308807 (Control) and 1 W10899563 (Pump and motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Greenville, SC 29615
Cliff
Job Details:
07/03/2023
"Found unit will not wash, will fill with water, I can fill motor pulsing when it is suppose to be pumping.; ordrng 1 W11612324 (Control) and 1 WPW10455268 (Sump) and 1 W11612327 (Motor) and 1 WPW10538166 (Grommet) and 1 WP8269146 (Clamp) and 1 W11612301 (Diverter)"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HBL
Near Greenville, SC 29615
Cliff
Job Details:
07/03/2023
"Wash motor will not run, gave customer an estimate of 488.16 for new sump assembly, she is going to reach out to manufacturer to see if they will help with repair."
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Asheville, NC 28804
Kari
Job Details:
07/03/2023
"Took quick pics, customer had load in and found unit making slapping and sqealing when spinning, found the front panel was loose and causing the tub to slap the front and rub the gasket, screwed in panel and added a missing screw. Unit checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL1
Near Greer, SC 29650
Chris
Job Details:
07/03/2023
Unit has shorted wash motor ordering for repair ; ordrng 1 W11460946 (Sump assembly) and 1 S17
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Greenville, SC 29607
Cliff
Job Details:
07/03/2023
"Replaced parts, verified compressor kicks on, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Boiling Springs, SC 29316
Derek
Job Details:
07/03/2023
"Found freezer door leaning at the top to the left slightly, though not creating a seal issue. Good seal on ref and freezer door. Adjusted hinge to close up gap between doors at the top. Cycled diagnostics. All functions test good. Fresh food 39? freezer 2?. Unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spartanburg, SC 29301
Chris
Job Details:
07/03/2023
"Installed new parts, unit check is ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Spartanburg, SC 29301
Chris
Job Details:
07/03/2023
Installed new parts. Unit check is ok
We serviced a
JENN-AIR RANGE
Model JDRP536WP02
Near Taylors, SC 29687
Cliff
Job Details:
07/03/2023
"Replaced part, cycled unit on a bake cycle for a few minutes to make sure it would heat, all functions check ok."
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Greenville, SC 29607
Cliff
Job Details:
07/03/2023
"Door does not shut tight, will need to order hinges; ordrng 2 W11647009 (Hinges)s and 1 N15jobcode (N15:job code)"
We serviced a
WHIRLPOOL MICROWAVE
Model GMH3204XVS2
Near Greenville, SC 29615
Cliff
Job Details:
07/03/2023
"Found turn table motor not receiving power, but unit does heat, control is bad, but has been discontinued."
We serviced a
KITCHEN AID RANGE
Model KSDB900ESS4
Near Greer, SC 29650
Chris
Job Details:
07/03/2023
"Installed new parts, unit check is ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Greer, SC 29651
Chris
Job Details:
07/03/2023
"Customer has been told gasket can be changed on freezer door. Last visit customer was shown why gasket couldnt be changed . In the last month entire door liner has separated from outter door. Door is falling apart . Freezer door needs replaced. Noted in pictures of how door is coming apart. Unit also has defrost failure In freezer and e5 fault in test 56. Stripped unit down and showed customer failure. Went over correct measures with customer to repair unit. Gave customer a bluebook estimate for repair with tax and shipping for door,harness and labor at 1378.38. Customer denied repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Easley, SC 29642
Frank
Job Details:
07/03/2023
Installed parts tested working ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Walhalla, SC 29691
Frank
Job Details:
07/03/2023
No one home unit in garage.. took a quick look at machine found lid not going down all the way. Needs new hinges.. trip 150. Hinges W11551369 and W11551376 $137.12 labor 149.99 may need lid $350 total $787 with lid. $437 without lid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Seneca, SC 29672
Frank
Job Details:
07/03/2023
Looked like was leaking in housing replaced looks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Seneca, SC 29672
Frank
Job Details:
07/03/2023
Cancelled..
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS20XVMS11
Near Inman, SC 29349
Derek
Job Details:
07/03/2023
"Found unit making ice but not dispensing. No sound when pressing paddle. Removed module. Found paddle broken and not pressing switch, unrelated to original problem. Gave estimate for part of $42.53. Customer okd estimate. Will order. J13; ordrng 1 WPW10185233 (Pad)"
We serviced a
KITCHEN AID ICE MACHINE
Model KUIC18PNZS0
Near Saluda, NC 28773
Derek
Job Details:
07/03/2023
Installed water line and cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Powdersville, SC 29642
Flint
Job Details:
07/03/2023
"Found wash motor locked up, will order; ordrng 1 W11025157 (Pump)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Arden, NC 28704
Brian
Job Details:
07/03/2023
Installed new timer and repair kit. Tested and found all operations ok at this time. Timer is advancing properly.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Honea Path, SC 29654
Jerry D.
Job Details:
07/03/2023
"Customer says now right rear has stopped working also, volts and polarity good, ordering, j13; ordrng 2 W11364019 (Burners)s and 2 3148954 (Switch)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Anderson, SC 29621
Jerry D.
Job Details:
07/03/2023
"Imk inoperable, ordering, j13; ordrng 1 W11517113 (Imk)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Belton, SC 29627
Jerry D.
Job Details:
07/03/2023
"Actuator clicking, installed w10913953 from truck stock cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Anderson, SC 29625
Jerry D.
Job Details:
07/03/2023
"Compressor inoperable, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W11393974 (Compressor) and 1 Wpw10143759 (Drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2700XTSB0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
07/03/2023
"Installed listed parts cycled unit through test and motor wont run volts and polarity good, ordering, j13; ordrng 1 Wpw10780877 (Sump and motor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
07/03/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Leicester, NC 28748
Kari
Job Details:
07/03/2023
"Took quick pics, unit is on porch with no water hook up. Checked unit for codes. Found none stored. Ran through diagnostic cycle with no fill due to no water. Found agitation and spin to be normal tipped unit up and checked cam and shifter, found all to move freely and no binding. Basket spins freely by hand. Customer moved unit back into laundry room and we hooked it up to the water system, ran unit through diagnostics test fully. Found all functions completed with no codes. Told customer to call us back if she heard the noise again. Unit checks ok could not duplicate noise"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIV29PCMS02
Near Alexander, NC 28701
Kari
Job Details:
07/03/2023
"Took quick pics, found unit 34 degrees in the fz and 47 in the ff. Took fz panel off found the upper right hand portion had a ball of ice. The condenser is cold and so is the drier. Defrosted all ice, tapped system found unit in a vacuum on low side, put unit into test 4 let unit run when in test 5 found unit to show Actual Pressure in the freezer found that the unit is in a 20 inch vacuum filled unit with 5.5 oz Of 134A found that now The pressure shows +5 pounds, which is right in range found that the condenser is now hot as it is the dryer filter. Determined that unit has a floating restriction or a small leak through the freezer evaporator. Found that some of the Insulation from the back panel was stuffed in between the condenser and the compressor cleared all lint, insulation and debris from compressor and unit compartment. Found that sealed system parts are still under 10 year parts warranty through KitchenAid so all customer would owe is trip charge labor and refrigerant recovery gave customer estimate of $577.92. Collected $125 trip charge via check. Customer will call us back if she wants repaired. Email receipt.; used 1 BPV31 (Tap) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Mars Hill, NC 28754
Kari
Job Details:
07/03/2023
"Took quick pics found unit showing5-2, 7-6, 1-1, 2-1 codes. Cleared codes and tried to manually lock lid and run spin cycle. Unit doesnt illuminate lock light and the latch just clicks consistently. Started to install new door latch found that the hot valve had a crack in it was spraying water all over the inside of the console. found that. There is corrosion on the board, but I wiped away as much of it as I could, and cleaned up all the water installed both new parts. Found it all functions of board check OK right now in the unit did complete diagnostic cycle with no repeated codes and also activates in the drain and spin and the normal cycle. I dont think that the board is going to last forever though based on the amount of green and water damage there is so ordering board For complete repair; ordrng 1 W11608056 (Control) and 1 J13 (Job code), used 1 W11210459 (Valve), and 1 W11307244 (Latch) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model wfc310s0es0
Near Mars Hill, NC 28754
Kari
Job Details:
07/03/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Simpsonville, SC 29681
Carl
Job Details:
07/03/2023
Found idler worn installed new idler cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Black Mountain, NC 28711
Derek
Job Details:
07/03/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W17NU71NL2
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Fountain Inn, SC 29644
Carl
Job Details:
07/03/2023
Installed new lid lock cycled unit thru diagnostics and a test cycle unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Easley, SC 29640
Flint
Job Details:
07/03/2023
"Found the incorrect power at the house plug, 120 vac on black to neutral, only 55 vac on red and neutral and between black and red only 79 vac. Needs house electrical fixed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Simpsonville, SC 29681
Carl
Job Details:
07/03/2023
The beld gaurd was lose and ratted tighten screws ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
KITCHEN AID MICROWAVE
Model KOCE500ESS20
Near Westminster, SC 29693
Frank
Job Details:
07/03/2023
Installed parts tested working ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Seneca, SC 29678
Frank
Job Details:
07/03/2023
F7e1 code tacometer error. Tried drain and spin stuck draining.. found traces of debris on control board .. ordering board wire harness and actuator; ordrng 1 Jobcodel14 (Job code l14) and 1 W11626074 (Control board) and 1 W11643701 (Wire harness) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Greenville, SC 29609
Cliff
Job Details:
07/03/2023
"Found no errors in diagnostics. Customer said tub was dented causing the wash arm to catch, . Talked to Robert from techline, 7736764134, ordering parts.; ordrng 1 W11409866 (Tub) and 1 W11460945 (Sump assembly) and 1 U18jobcode (U18 job code)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS 4
Near Simpsonville, SC 29681
Carl
Job Details:
07/03/2023
Ran diagnostics and found bad dci and a solenoid open n15; ordrng 1 E10860916 (Soark mod) and 1 W10861656 (Valve/ regulator) and 1 N15 (Labor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Simpsonville, SC 29680
Carl
Job Details:
07/03/2023
Ran diagnostics found bad lid lock and strike missing j13; ordrng 1 W11457841 (Strike assembly) and 1 W11394562 (Lid kock) and 1 J13 (Labor)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW05
Near Easley, SC 29640
Flint
Job Details:
07/03/2023
"Found ccu not sending power down to pump, and drain pump homed out open, will order parts.; ordrng 1 WPW10525351 (Ccu) and 1 WPW10730972 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Easley, SC 29640
Flint
Job Details:
07/03/2023
"7736768673. Replaced components and recharged with 4.27 oz of r134a, cooled down to 39.9 in the freezer before I left. Double labor rate authorization is w17nre0nl2; used 1 W11506635 (Port) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Greenville, SC 29611
Flint
Job Details:
07/03/2023
"Found an off balance load error, reset and put through a test cycle, the unit tested good, put through a normal cycle, and a drain and spin, the unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Travelers Rest, SC 29690
Flint
Job Details:
07/03/2023
"Found frozen cubes in ice bucket that were keeping the arm from coming down to reset, dumped the frozen ice in bucket, ice maker went through the harvest cycle and tested good."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Taylors, SC 29687
Cliff
Job Details:
07/03/2023
"Replaced part, cycled unit for a few minutes, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hendersonville, NC 28792
Brian
Job Details:
07/03/2023
"Found compressor coming on, running loudly and then turning off. Tested and found compressor bad. Sealed system repairs needed. R600a. Compressor (W11370574) starter (WPW10197428) capacitor (WPW10662129) strap (W10174384) dye drier (WPW10143759) coupler(W11504433) coupler (W11504447) coupler (W11504415) coupler (W11504431) coupler (W11506619) evaporator (W11546692) coupler (W11504448) coupler (W11506620); ordrng 1 WPW10197428 (Starter) and 1 WPW10662129 (Capacitor) and 1 W10174384 (Strap) and 1 W11370574 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 R600a (R600a) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS1
Near Mills River, NC 28759
Brian
Job Details:
07/03/2023
Found tub gasket warped and also found moisture leaking from vent. Vent (W11649995) bezel (W11545290) and tub gasket (W11483553) needed. ; ordrng 1 W11649995 (Vent) and 1 W11545290 (Bezel) and 1 W11483553 (Tub gasket) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Hendersonville, NC 28791
Brian
Job Details:
07/03/2023
"Found shelf on freezer section damaged, preventing door from closing properly. Also found diffuser motor running loud, when operating. Diffuser (W11236851) Shelf (W11130203) and Shelf (W11130202) needed. ; ordrng 1 W11236851 (Diffuser) and 1 W11130203 (Shelf) and 1 W11130202 (Shelf) and 1 J13 (Job code)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Lake Lure, NC 28746
Brian
Job Details:
07/03/2023
"Installed new drain pump. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Customer email Cindylouwhojewels@gmail.com"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sapphire, NC 28774
Derek
Job Details:
06/30/2023
Found unit not cooling at all. Compressor running and both fans. Unit has had compressor replaced last year. Low side pressure running in vacuum. Charged with r600 to see how pressure responded. Pressure rose into normal range and unit seemed to start cooling. No leak found in rear. Will need to return with nitrogen and sealed system components.X20; ordrng 1 R600 (Nitrogen) and 1 WPW10143759 (Dye drier) and 1 Avx4 (Access valve) and 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Locringkit (Loc ring)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
"Thawed out fresh food evaporator, tested the thermistor while it was in ice, it showed 4.3k ohms, replaced the thermistor, also advised customer to watch that if ice returns soon there maybe a control issue as well."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Westminster, SC 29693
Frank
Job Details:
06/30/2023
Replaced motor.. running ok. Checked vent ok. Temps are good.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS00
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
Paid TC charge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Townville, SC 29689
Frank
Job Details:
06/30/2023
Unit pulled out on arrival.. compressor not coming on. tested voltage to compressor voltage ok. Changed starter part of compressor should be covered under compressor warranty.. working and cooling ok.; used 1 WPW10197428 (Starter) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS00
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
"Found fresh food evaporator frozen over, unit falls under service pointer W11329116C, says to use S-Code S27311, for control and evaporator cover replacement and 2x labor. Ordering parts.; ordrng 1 W11333076 (Control) and 1 W11167902 (Evaporator cover) and 1 Q16jobcode (Q16 job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
"Found the rollers on adjuster broken off, I was able to get them on for now until we come back with new adjusters.; ordrng 2 W10712395 (Adjuster)s and 1 L14jobcode (L14 job code)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Inman, SC 29349
Chris
Job Details:
06/30/2023
"Unit has pouring from gearbox. Gave customer a bluebook estimate for gearbox,cam and belt with tax and shipping at $989.11. Customer denied repair"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Inman, SC 29349
Chris
Job Details:
06/30/2023
"Customer states unit leaks from front right side of unit when doing over size loads. . Removed top. No stored faults.Ran step 12. No leaks or any sign of leaks from any components such as cold/hot water valve. Dispenser , bellow ,pump or any supply or internal hoses. Ran heavy cycle for 30 mins. No leaks. Filled unit with clean cycle. No leaks . No suds build up. No sign of water on unfinished stainless or frame of machine. Heavy dust present underneath machine indicates no leaks. Dryer has steam attachment. Ran dryer steam option. No leaks. Filled and drained several times with no leaks. No leaks from supply valves or drain. Bellow weep holes are clear . No sign of water on floor or water damage to floor. No standing water in bellow . No tub leak. Ran clean washer cycle . No leak. Called tech line and spoke with joe. Joe recommended customer do smaller loads and clean unit every 30 days with afresh. Unit works as designed. Ran unit for over one hour with no load. No leaks. File number for call is 7736458910. Double Labor authorization is tpb10617l2.0"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fairview, NC 28730
Brian
Job Details:
06/30/2023
Found some ice build up on evaporator. Tested and found Control box (W11546690) and Thermistor (WPW10384183) needed. ; ordrng 1 W11546690 (Control box) and 1 WPW10384183 (Thermistor) and 1 L14 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Greer, SC 29651
Carl
Job Details:
06/30/2023
Ran diagnostics and found the defrost shows it to be good and when i ohm it out its open looked parr up and cant find it ; ordrng 1 Defrostsensor (Cant find in plu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lake Toxaway, NC 28747
Derek
Job Details:
06/30/2023
Found unit was running to temp when closed but would rise when door was opened. Customer was afraid unit was not operating properly and afraid to put food in. Discussed with customer over the phone several days prior to appointment. She stated freezer seemed good entire time. I advised higher temp fluctuations were normal when unit is empty and doors are opened. I recommended adding some form of product into unit. Day of appointment customer stated temps had been more normal since adding food. Freezer 3? ff 37? at arrival. All functions normal. Advised proper loading and operation.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Simpsonville, SC 29680
Jerry D.
Job Details:
06/30/2023
"Found latch broken, unit inoperable volts and polarity good, ordering, j13; ordrng 1 W11414731 (Latch) and 1 W11545513 (Encoder) and 1 W11491433 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hendersonville, NC 28791
Brian
Job Details:
06/30/2023
"Found unit not draining. Found knock out plug still in disposal. Removed and tested. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hendersonville, NC 28792
Brian
Job Details:
06/30/2023
"Installed harness and thermistor. Tested and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW3
Near Simpsonville, SC 29680
Jerry D.
Job Details:
06/30/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Mill Spring, NC 28756
Brian
Job Details:
06/30/2023
"Found F9e1 (long drain) and water in unit. I found both wires broken on drain pump. Repairs wires and tested unit multiple times, observing for leak. At this time all operations ok with no leaks detected. I found unit wedged between wall and dryer. I informed customer that this could cause unit to bang around a bit, because the washer has no play on the sides. When testing unit, it seems ok, but may occur with load in unit. Customer understood."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brevard, NC 28712
Brian
Job Details:
06/30/2023
Installed new inverter board. Tested unit multiple time and found all operations ok at this time. Contacted partner team and spoke to Ross. 2xL authorization (K17mz10nl2)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Simpsonville, SC 29681
Matt
Job Details:
06/30/2023
Found left front top l.e.d module failed. Gave customer blue book estimate 337.00. Customer approved. Powered unit off Replaced l.e.d module. Powered unut on and now all l.e.d modules work properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Greenville, SC 29611
Matt
Job Details:
06/30/2023
Found evaporator completely frozen over. Poor unit in diagnostics and turned on defrost heater. Heater pulling .90 ampsDefrost thermistor is 7.5 k ohms in ice bath.Called tech line and was on hold for 30 minutes then was disconnected. Called back and was on hold for 30 more minutes and was disconnected again. Spoke to Austin. He advised replacing User interface and defrost harness as well as check all connections in the pin connector in the back mechanical compartment File number 7736760367; ordrng 1 W11518204 (User interface) and 1 W11650660 (Heater and harness) and 1 N15jobcode (N15 jobcode) and 1 MAorDEonly (MA or DE only)
We serviced a
WHIRLPOOL N/A
Model WSF26C2EXF01
Near Greenville, SC 29617
Matt
Job Details:
06/30/2023
Customer stated unit has stopped making ice. Freezer temperature is -2. Found ice maker not receiving neutral. Ohmed out harness in freezer door. Found open white wire in door harness to ice maker. Harness is foamed into the door. Door shows no longer available in i.p.l w10371916. Called whirlpool third party line and advised them of my findings. They said file for our trip charge and close the call.
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL
Near Brevard, NC 28712
Brian
Job Details:
06/30/2023
"Found f47 (communication error) code for the right burners. New user interface and module needed. Found 2 part lists and Module (W10396617) discontinued Module (W10607546) is also discontinued. Contacted tech support. He said it looks like the module needed is (W10607546) and Ive found it to be no longer available. Customer said whirlpool told her the parts are covered by them. I recommended her contact whirlpool(kitchen aid) and talk to them about the issues. Customer understood. To complete repairs, User interface (WPW10396615) and Module (W10607546) are needed. Sr number (7736753694). Collected 150 for service call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Seneca, SC 29672
Matt
Job Details:
06/30/2023
"Replaced dishwasher tub and inner door, Ran unit.checks o.k 2 man authorization k17myc0npl2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sapphire, NC 28774
Derek
Job Details:
06/30/2023
Found unit not cooling at all. Compressor running and both fans. Unit has had compressor replaced last year. Low side pressure running in vacuum. Charged with r600 to see how pressure responded. Pressure rose into normal range and unit seemed to start cooling. No leak found in rear. Will need to return with nitrogen and sealed system components.X20; ordrng 1 R600 (Nitrogen) and 1 WPW10143759 (Dye drier) and 1 Avx4 (Access valve) and 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Locringkit (Loc ring)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Simpsonville, SC 29680
Carl
Job Details:
06/30/2023
Installed new knobs unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS00
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
"Thawed out fresh food evaporator, tested the thermistor while it was in ice, it showed 4.3k ohms, replaced the thermistor, also advised customer to watch that if ice returns soon there maybe a control issue as well."
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Westminster, SC 29693
Frank
Job Details:
06/30/2023
Replaced motor.. running ok. Checked vent ok. Temps are good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Asheville, NC 28804
Kari
Job Details:
06/30/2023
"Took quick pics, found unit showing 8-1 code and a 7-5 code. Ran unit through the diagnostic cycle. Found when it fills it doesnt let any cold water through and the hot will run fine for a minute then go to a trickle and the hum on the valve gets really loud and no water comes out. House has good water supply on both. Found the cold solenoid showing OL. Installed new valve. Ran recalibration and hand wash with a deep water wash unit now fills and moves to wash and rinse. Unit checks ok; used 1 W11038689 (Valve) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS00
Near Greenville, SC 29605
Cliff
Job Details:
06/30/2023
Paid TC charge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Black Mountain, NC 28711
Kari
Job Details:
06/30/2023
Installed parts unit checks ok had office run cc for balance of $323.54 email receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Townville, SC 29689
Frank
Job Details:
06/30/2023
Unit pulled out on arrival.. compressor not coming on. tested voltage to compressor voltage ok. Changed starter part of compressor should be covered under compressor warranty.. working and cooling ok.; used 1 WPW10197428 (Starter) from stock