We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Asheville, NC 28804
Kari
Job Details: 12/10/2024
"Took quick pics, found unit showing no codes, took oven bottom off and put unit into bake cycle. Found neither element getting hot. I put unit into broil and the broil element is cold to the touch. Pulled unit out and unplugged. Took terminal cover off and found red wire was blown up and no longer connected to block. Installed new terminal block and found broil and convection elements now work but bake isnt, bake element is showing 17ohms. I isolated each wire to bake element and found only the solid red wire sending 120v to element. T need control for repair. Gave cust est of $738.60 cust agreed and paid half by cc office ran. Emailed receipt ; ordrng 1 L14 (Job code) and 1 W11082269 (ACU), used 1 WPW10245259 (Terminal block) from stock"
We serviced a
KITCHENAID REFIRGERATOR
Model KRFF577KPS02
Near Mills River, NC 28759
Brian
Job Details: 12/10/2024
"Installed new rail assemblies and freezer door. Ensured door was sealing and closing properly. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Seneca, SC 29672
Frank
Job Details: 12/10/2024
Damper rattling.. need to order to replace to ts.; ordrng 1 W11236851 (Diffuser) and 1 Jobcodej13 (Job code j13)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Seneca, SC 29672
Frank
Job Details: 12/10/2024
"Found opening the door, damper rattling.. need to order to replace; ordrng 1 WPW10479155 (Diffuser) and 1 Jobcodel14 (Job code l14)"
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Seneca, SC 29672
Frank
Job Details: 12/10/2024
Found intermittent squealing form rollers. Belt idler needs replaced.. ordering parts no truck stock; ordrng 1 Jobcodel14 (Job code l14) and 1 W10837240 (Belt idler) and 4 WPW10314173 (Rollers)s
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Six Mile, SC 29682
Frank
Job Details: 12/10/2024
"Sr. 7740163348. Called Techline 3rd time. Had no suggestions.. machine operating as intended they said, and also said customer could be pushing ice back to causeing arm to push ice back on floor. Also Techline refused to push up to engineering.. having customer call customer service with file number.."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS00
Near Six Mile, SC 29682
Frank
Job Details: 12/10/2024
"Water trickling in. Valve humming but getting 120v. Replaced valve from ts.. bb quoted $519.20, paid cc"
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near Mills River, NC 28759
Brian
Job Details: 12/10/2024
"Found fae1 (fridge evap fan). Found service pointer with scode (S15354) regarding this issue. Contacted tech support and spoke to Derek. We checked and found all thermistors reading ok in unit and all fans working at this time. Given symptoms of unit, tech line recommended following service pointer. Service pointer covers parts and labor. New Control (W11455229) needed. Sr number (7740500870) collected 150 for service call. ; ordrng 1 W11455229 (Control) and 1 J13 (Job code)"
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS2
Near Greenville, SC 29609
Chris
Job Details: 12/10/2024
Customer states unit has burning smell when running and had another service company (banks appliance ) out and diagnosed unit with failed motor. Unit has no stored faults. Removed toe panel and float switch left uninstalled underneath drip tray by banks appliance. Re installed float to drip tray .Ran diagnostics cycle and unit does nothing. Vent fan and wash motor faults reappeared along with control fault . Called saftey and spoke with Reece. Reece advised to not go with repair due to cost of repair vs price of unit .advised customer contact saftey team . . File number for call is 7740458585
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near Salem, SC 29676
Frank
Job Details: 12/10/2024
Part . $340.80 replaced mount kit .. filled with water in test 97.. need to keep eyeon make sure working
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HWH0
Near Greenville, SC 29609
Chris
Job Details: 12/10/2024
Unit has diverter leak. Installed new sump. Unit check is ok. No leak
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Greer, SC 29650
Chris
Job Details: 12/10/2024
Customer states unit will pause mid cycle and never complete cycles at times with lights flashing .rotor is tight and slider checks ok. Called tech line and spoke with Dylan . Unit has no stored faults . Unit passes automatic test cycle. Unit is planted and suspension is good . Tech line advised to have customer record faults since none is being stored . file number for call is 7740500246
We serviced a
WHIRLPOOL REFIRGERATOR
Model WRB322DMBW00
Near Greer, SC 29650
Chris
Job Details: 12/10/2024
Installed new imk . Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Greer, SC 29651
Chris
Job Details: 12/10/2024
Found pinched water line. Secured water line. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Spartanburg, SC 29301
Jerry
Job Details: 12/10/2024
found fresh food section 39 freezer +4 found condensor clogged cleaned condensor also insulated water tank suspect water line freezing
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS11
Near Easley, SC 29642
Carl
Job Details: 12/10/2024
Found water fall leaking on imk fill causing build up arund fan l14; ordrng 1 W11605929 (Water chute) and 1 W11700250 (Imk) and 1 L14 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Easley, SC 29642
Carl
Job Details: 12/10/2024
Found motor had shifted and was scrubbing removed and reinstalled motor cycled unit ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Easley, SC 29640
Carl
Job Details: 12/10/2024
This unit I unrepairable
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Easley, SC 29640
Carl
Job Details: 12/10/2024
Found idler worn and buttons on the console do not respond ; ordrng 1 W10547287 (Idler) and 1 W11164011 (Facia)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Canton, NC 28716
Kari
Job Details: 12/10/2024
"Took quick pics, found unit not heating. Found the thermistors all check closed. Heater is open need heater for repair. ; ordrng 1 WP3387747 (Heater) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Canton, NC 28716
Kari
Job Details: 12/10/2024
Installed parts unit checks ok. Customer paid in full first trip
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGHF2360PF1
Near Greer, SC 29651
Chris
Job Details: 12/10/2024
"Unit has big ball of sweat/rust on rear liner due to Manufacturing failure, causing insulation void. Unit is unrepairable"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Arden, NC 28704
Brian
Job Details: 12/10/2024
Checked and found unit not heating. Unit is getting proper voltage. Tested element and fuses. Found Element (WP3387747) bad. Quoted customer 418.96 to complete repairs. Customer wished to proceed. Installed new element and tested. Found all operations ok at this time. Collected total. ; used 1 WP3387747 (Element TS) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Greer, SC 29651
Chris
Job Details: 12/06/2024
Ordeing for first call complete ; ordrng 1 W10827631 (Toe plate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greer, SC 29651
Chris
Job Details: 12/06/2024
New sump has hard leak. Will re order ; ordrng 1 w11613479 (Sump and motor assembly)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW14
Near Greer, SC 29651
Chris
Job Details: 12/06/2024
Un installed unit . Unit has leak in wire jacket underneath unit . No access panels. Called tech line and spoke with Glenn. Gained access to harness. Replaced water line with guess fitting . Ran several units checks . No leaks
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Pickens, SC 29671
Jerry
Job Details: 12/06/2024
Recoverd refrigerant installed all parts pulled vacuum and recharged system and cleaned condensor all operations working normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spartanburg, SC 29301
Sam
Job Details: 12/06/2024
Installed timer and knob. Cycled unit through timed dry for 10 minutes. Unit heats and tumbles. All functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017AW0
Near Leicester, NC 28748
Kari
Job Details: 12/06/2024
"Took quick pics, found units turntable will run with the door open and it will also sometimes run the fan. Tested door switches and found monitor to have incorrect resistance would need switches for repair. Gave cust est of $241.68. Cust is going to by a new one"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Asheville, NC 28804
Kari
Job Details: 12/06/2024
Installed parts unit checks ok. Customer paid in full first trip.
We serviced a
KITCHEN AID MW OVEN COMBO
Model KEMS308SSS05
Near Greenville, SC 29609
Carl
Job Details: 12/06/2024
Bake elmt open n 15; ordrng 1 WPW10207398 (Bake elmt)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Greenville, SC 29605
Carl
Job Details: 12/06/2024
Cycled unit could not duplicate issue unit ck ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Greenville, SC 29601
Larry M.
Job Details: 12/06/2024
"Installed UI, and dryer repair kit. Ran test cycle. Checks ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spartanburg, SC 29306
Sam
Job Details: 12/06/2024
Found unit not igniting. Burners working. Gas coming in. Checked resistance at igniter. Igniter has 0L no continuity. Will order igniter for repair.; ordrng 1 W11176454 (Igniter) and 1 L14 (L14)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC
Near Greenville, SC 29609
Larry M.
Job Details: 12/06/2024
Installed main control and actuator. Found unit still not operating and engaging basket. ; ordrng 1 J13jobcode (J13 job code) and 1 W11591637 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Simpsonville, SC 29680
Carl
Job Details: 12/06/2024
Ran diagnostics found communication error and a worn shifter l14; ordrng 1 W10734521 (Shifter) and 1 W11687817 (Acu) and 1 L14 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED8120HC
Near Simpsonville, SC 29681
Carl
Job Details: 12/06/2024
Ran diagnostics ck ok ck vent to out side on roof seems clear found flex tube on rear of unit and pushed as back as it could go suspect it was according closed pulled unit out and shifted vent tube and cycled unit ck ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS1
Near Simpsonville, SC 29681
Carl
Job Details: 12/06/2024
Found bad wash motor gave customer est. is not going to repair unit
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW14
Near Greer, SC 29651
Carl
Job Details: 12/06/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Asheville, NC 28803
Brian
Job Details: 12/06/2024
Oxfords commons. Found freezer evaporator frozen over. Found fans working ok. Tested heater and found it coming on. All connections ok. Diffuser (W11645127) thermistor (WPW10384183) clip (W11546684) and control (W11742389) needed. ; ordrng 1 W11645127 (Diffuser) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip) and 1 W11742389 (Control) and 1 U18 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Fletcher, NC 28732
Brian
Job Details: 12/06/2024
"Customer said they found the smell since day one of using unit. Found no saved error codes. Tested bake and broil elemnt and found them ok. Checked all harnesses and fan. Harness ok with no breaks or charring. Found convection fan motor not running but is getting proper voltage. Preheated oven to 350. Found unit reaching proper temps. Found smell normal for new unit and recommended customer run unit at 400 for about an hour or so, to burn off residue from assembly/shipping. Customer understood. New Convection fan (W11582241) and convection bracket (W10134126) needed. Contacted and documented findings with safety team. ; ordrng 1 W11582241 (Convection fan) and 1 W10134126 (Convection bracket) and 1 L14 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mills River, NC 28759
Brian
Job Details: 12/06/2024
"Found fresh food evaporator frozen over. Contacted tech support and spoke to Tracola. We checked seals on door and found them ok. Checked thermistors at board and found them ok. Checked 3 way valve coils and found them within range. Given all that we have replaced, she said it sounds like a sealed system issue and we would have to do sealed system checks. R134a. Control (WPW10226427)control (W11172798) fan scroll (W11098695) compressor (W10779331) 3 way valve (W11590197) evaporator (W11546605) evaporator (WPW10643261) dye drier (wpw10143759); ordrng 1 WPW10226427 (Control) and 1 W11172798 (Control) and 1 W11098695 (Fan scroll) and 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 W11546605 (Evaporator) and 1 WPW10643261 (Evaporator) and 1 R134a (R134a) and 1 Wpw10143759 (Dye drier) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Easley, SC 29642
Larry M.
Job Details: 12/06/2024
Installed pump. Ran test cycle. Checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview, NC 28730
Brian
Job Details: 12/06/2024
"Installed new wire harness. Tested and found lid lock ok. Calibrated and tested unit in diagnostics and found all operations ok at this time, with no leaks detected."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017FS0
Near Chesnee, SC 29323
Sam
Job Details: 12/06/2024
Found unit with part of metal of cabinet exposed inside unit underneath rollers. Called techline. Techline stated it does not change functionality of unit and is ok to use. Techline provided touch up paint Part number 72017 for customer. Gave part number to customer so he can use the touch up paint of his own regard. Tested functions of microwave unit heats. All functions pass.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chesnee, SC 29323
Sam
Job Details: 12/06/2024
Found unit not wanting to start skips to done. Found units nut that goes over Splutch loose and came off of unit. Re applied nut with red lock tight and cycled unit through diagnostics cycle. Diagnostics cycle went perfectly. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gaffney, SC 29341
Sam
Job Details: 12/06/2024
Found unit cooling properly in freezer side but not cooling in refrigerator. Checked diffuser in diagnostics. Never felt airflow come through during diagnostics. Units diffuser or control is not operating not allowing diffuser to open and cool refrigerator section. Will order parts for repair.; ordrng 1 W11236851 (Diffuser) and 1 W11595219 (Control) and 1 L14 (L14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spartanburg, SC 29302
Sam
Job Details: 12/06/2024
Found unit doesnt dispense ice randomly. Customer stated he can push his knee into door and it will start working again. All connections secure at bottom of door. Most likely culprit is pinched wire inside door causing dispenser to not work all the time until pressure is applied to door.; ordrng 1 LW10913113 (Door) and 1 W11396033 (Switch) and 1 Q16 (Q16) and 1 2man (2 man)
We serviced a
WHIRLPOOL FREEZER
Model WRS315SNHM00
Near Greer, SC 29651
Chris
Job Details: 12/06/2024
"Customer states unit intermittently works a snd doesnt. Unit is wide range of temps. Unit is in garage with temperature is in low 20s high teens. When warmer outside customer States unit cools. Unit is short cycling . Compressor pulls correct amps. Called tech line and spoke with stsve. Unit works as designed. Optimal temperature operating temp range should be 57-90. degrees, Cusotmer to contact dealer"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Moore, SC 29369
Sam
Job Details: 12/06/2024
Installed all parts. Cycled unit through quick wash. All components working. All sounds normal. Unit checks ok. All functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/06/2024
"Replaced actuator,main control and, capacitor. Ran test cycle checked ok."
We serviced a
JENN-AIR RANGE
Model JGR8890ADP20
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/06/2024
Found ignitor blown. Replaced ignitor. Ran bake test cycle. Checks ok. Customer owes $406.95; ordrng 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/06/2024
Found door handle scratched. ; ordrng 1 W11123099 (Handle)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Pickens, SC 29671
Larry M.
Job Details: 12/06/2024
Installed slider. Found unit still making noise. Likely a faulty gearcase. Customer would like second opinion ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Salem, SC 29676
Frank
Job Details: 12/06/2024
4-3. Wash motor fail.. starts runs then stops. Drains ok.; ordrng 1 W11613479 (Pump and motor) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pickens, SC 29671
Frank
Job Details: 12/06/2024
"Replaced ice bin first tested cubed and crushed modes, working good. Some frost build up under ice bin."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pickens, SC 29671
Frank
Job Details: 12/06/2024
Found goes right into drain mode when plugged in.... Long drain.. keeps going into drain mode.. replaced board calibrated tested cycle working ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW4505MW1
Near Greer, SC 29651
Chris
Job Details: 12/06/2024
Unit has break in harness . Customer has also damaged lid strike trying to get into washer . Ordeing for repair ; ordrng 1 W11643701 (Wire harness) and 1 W11670519 (Latch) and 1 W11399437 (Pump) and 1 W11626074 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Clyde, NC 28721
Kari
Job Details: 12/05/2024
"Took quick pics, found unit doa, tested outlet it has 120v and is polarized correctly. Took console off and found no indicator light on acu. Found 120v into acu. Found power cord has good resistance on all sides. No power output from acu. Need control for repair ; ordrng 1 W11627517 (Control) and 1 J13 (Job code)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ11
Near Greenville, SC 29609
Carl
Job Details: 12/05/2024
Ck compressor and Evap has good frost pattern and fan is running but unit in a cold garage unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Greer, SC 29651
Carl
Job Details: 12/05/2024
Removed auger motor and yolk installed new motor and yolk cycled unit ck ok; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Greenville, SC 29617
Larry M.
Job Details: 12/05/2024
Installed freezer seal. Checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Moore, SC 29369
Sam
Job Details: 12/05/2024
Installed parts. Cycled unit unit no longer stopping at wash but now units lights will cut off and start draining and continue to drain for 10-15 minutes. Unit now has f8e1 error code. Called techline techline stated to calibrate unit and run diagnostics cycle ran unit through both no new error codes after both cycles. Informed customer to cycle unit through normal wash again. Cycle performed normally all functions pass.SR#7740326459
We serviced a
JENN-AIR MW OVEN COMBO
Model JMW2427IL03
Near Greer, SC 29650
Chris
Job Details: 12/05/2024
Called Jenn air trade care again and spoke with Maria . New auth and SR is . 7731961238 ..j1cw6j0apl2
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHLS67EGSB4
Near Lyman, SC 29365
Chris
Job Details: 12/05/2024
Customer states since Helene outage unit has had foul interior odor . Customer States they pulled unit out and took rear cover off and seen mold/debri in drain pan and Believe source of odor is coming from drain pan. Removed rear cover. No clogged drain. Dust and condition of drain pan is normal due to the fact thats where defrost water goes and remains unit water is evaporated from compressor heat. Pan has corrosion from evaporator heat shield No fault or odor is coming from pan . It is also no possible for a odor from drain pan to reach interior of unit . Recommend customer use baking soda or charcoal in interior to reduce odor. Unit check is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Easley, SC 29642
Larry M.
Job Details: 12/05/2024
Checked for fault codes. None found. Checked for resistance in heating element. Ran diagnostic cycle. Found heater coming on at end of cycle. Called techline to report findings. All functions pass. Customer was told by whirlpool that unit will be replaced. Spoke with Rob SR: 7740472654
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Waynesville, NC 28786
Kari
Job Details: 12/05/2024
"Took quick pics, found unit making a squeaking noise while turning and it is an intermittent issue. Found one of the roller bearings was separating and the idler pulley started to have a wear mark. Gave customer est of $366.24, customer agreed and paid in full by cc office ran. Emailed receipt. Installed parts and balanced legs so dryer sits level on floor. Unit checks ok; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Easley, SC 29642
Larry M.
Job Details: 12/05/2024
Found top of unit bent. Will need top cover for unit. Part unavailable
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lyman, SC 29365
Chris
Job Details: 12/05/2024
Customer states when daughter uses unit washer doesnt complete cycle. Only when certain user operating clothes remain soaked and not spin out. Unit has no stored faults. Unit passes automatic test cycle. Ran normal cycle with mother present and unit completed entire cycle . Unit operating as designed at this time
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Greer, SC 29651
Chris
Job Details: 12/05/2024
"Unit has f7 e1, f8e2 and f9 e1 and dispenser faults. Called saftey team and spoke with washanda . Due to age of unit manufacturer will not cover any repair . Gave Customer a bluebook estimate for wash motor only at $864.17 .Advised customer and he denied. Sr number is 7740413128"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Easley, SC 29640
Larry M.
Job Details: 12/05/2024
Installed shifter and capacitor. Ran test cycle. Checks ok. Collected remaining balance 267.05
We serviced a
WHIRLPOOL COOKTOP
Model WFE535S0LZ3
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/05/2024
Found thermal crack on glass top. Installed new glass top. All functions pass
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, SC 29627
Jerry D.
Job Details: 12/05/2024
found system had leak at suction line repaired leak installed drier pulled vacuum and recharged everything working normal
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/05/2024
Found unit not agitating at beginning at beginning of cycle. Will need capacitor and actuator ; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 J13jobcode (J13 job code)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Travelers Rest, SC 29690
Larry M.
Job Details: 12/05/2024
Installed adjuster kit. Customer states unit is still leaking water out of the bottom. ; ordrng 1 W10909089 (Seal)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Arden, NC 28704
Brian
Job Details: 12/05/2024
"Found dispenser drawer damaged. Installed new ui and main control. Ensured model and serial transferred. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit. New Drawer (W11611449) needed. ; ordrng 1 W11611449 (Drawer) and 1 J13 (Job code) and 1 Checknotes (Check notes)"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Arden, NC 28704
Brian
Job Details: 12/05/2024
Did not receive parts. Need to reschedule.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hendersonville, NC 28791
Brian
Job Details: 12/05/2024
"Installed main control. Calibrated and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Hendersonville, NC 28739
Brian
Job Details: 12/05/2024
"Found float switch error occurring. Inspected and found drip pan full of water. Found inlet valve dripping and excess suds build up in unit. I tightened hose and found dripping stopped. Cleared suds with oil. Recommended customer switch detergents to finish. Customer understood. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW3
Near Hendersonville, NC 28739
Brian
Job Details: 12/05/2024
"Unit unplugged when I arrived. Plugged unit in and drain pump came on. Let pump time out. When pump timed out, it started all over again with no time to enter diagnostics. Checked pressure hose and found it ok. Control (W11603810) needed. ; ordrng 1 W11603810 (Control) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Flat Rock, NC 28731
Brian
Job Details: 12/05/2024
"Installed new control, clutch and slider. Calibrated and tested unit. At this time, all operations ok with no leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH01
Near Tryon, NC 28782
Brian
Job Details: 12/05/2024
Installed all controls. Found ice build up on fresh food evaporator. Removed ice and installed Thermistor (W10316760). Sealed evaporator cover. Tested and found all operations ok at this time. ; used 1 W10316760 (Thermistor TS) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Canton, NC 28716
Kari
Job Details: 12/05/2024
Installed parts unit checks ok
We serviced a
WHIRLPOOL DRYER
Model CED9150GW2
Near Canton, NC 28716
Kari
Job Details: 12/05/2024
"Took quick pics, found unit had quarters stuck in the coin drop and the return button is jammed. Customer opened the coin box and the top of coin box for me, I took coin drop out of coin box housing and found 5-6 quarters stuck in the top of the drop and a few side by side which caused it to jam. Removed quarters from drop and replaced drop into housing. Before returning coin box I dropped a few quarters one by one in drop slot to make sure they go through all the way and its fine. Unit checks ok. Customer paid for tc and labor of $209.99 emailed receipt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Spartanburg, SC 29302
Sam
Job Details: 12/05/2024
When going to repair unit removed old thermistor and checked resistance at thermistor. Reinstalled old thermistor and checked resistance at board. Found that resistance of thermistor is good but wiring through cabinet has no resistance from what meter is saying. Called customer to let him know that unit is not repairable based on readings at board for thermistor. Customer already paid trip charge in previous visit will not be charging customer anything else. Customer understands and said he will look into getting a new one. Informed customer unit should work for the next few weeks since ice was dethawed at evaporator coil. Waived rest of estimate since unit cannot be repaired customer owes nothing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29307
Sam
Job Details: 12/05/2024
Installed ice maker. Cycled ice maker with function button. Ice maker rotated and filled with water. No abnormal noises during test. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Spartanburg, SC 29303
Sam
Job Details: 12/05/2024
"Unit not cooling. Found unit has leak somewhere in refrigeration system. Compressor running ok. All fans working. Most likely culprit is evaporator but it is possible leak could be coming from back of unit near compressor or drier filter. Called JR about what repair would cost best case scenario 500$ worst case around 1000$ told customer price range of repair cost, customer approved of repair saying repairing is cheaper than replacing. Collected 150.00 trip charge and will let sealed system tech determine total cost of repair on return visit. Will order parts for repair.; ordrng 1 X20 (X20) and 1 Nitrogen (Nitrogen) and 1 R134a (R134a) and 1 Sealedsystemtech (Sealed system tech) and 1 WP2188822 (Evaporator) and 1 WPW10143759 (Dye Drier) and 1 WPW10466675 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Inman, SC 29349
Sam
Job Details: 12/05/2024
Found GFCI breaker randomly tripping. Found unit with f7e9 error code. Tested diagnostic cycle. Cycle went through no issues. Called techline techline went over checks and stated that if amps being drawn are above 20 amps when breaker pops could be component in machine if below 20 its house power issue. Tested through normal wash unit did not pop breaker during cycle. During testing of unit it never reached past 5 amps. Went ahead and replaced control of unit since it was acting strange. Called safety to update them on what was found. Told customer if he has issue again even with new control give us a call back.Techline SR#7740469941Safety SR#7740382915
We serviced a
WHIRLPOOL KITCHEN
Model WDF331PAMS0
Near Greer, SC 29651
Chris
Job Details: 12/05/2024
Found obstructions in pump. Removed obstructions. Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Greer, SC 29651
Chris
Job Details: 12/05/2024
Unit has broken timer. Gave customer a bluebook estimate for repair at $523.41. Customer denied repair
We serviced a
FRIGIDAIRE OVEN
Model FGGH3047VFB
Near Greenville, SC 29615
Carl
Job Details: 12/05/2024
Ohm bake igniter ohm. Good. Ck voltage only getting 2 v bad control ; ordrng 1 5304524332 (Oven control)
We serviced a
WHIRLPOOL RANGE
Model WFES3330RV0
Near Greer, SC 29650
Carl
Job Details: 12/05/2024
Cycled unit to 350 found unit was expanding and contracting and will disapate with use unit ck ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Greenville, SC 29601
Carl
Job Details: 12/05/2024
Bin level sensor is out of range j13; ordrng 1 WPW10511923 (Bin level sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greenville, SC 29605
Carl
Job Details: 12/05/2024
Ran diagnostics found start would not respond installed new control ran a diagnostics cycle unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Easley, SC 29642
Carl
Job Details: 12/05/2024
Door wrong color will reorder ; ordrng 1 W10815668 (Door blk ss)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leicester, NC 28748
Kari
Job Details: 12/05/2024
"Took quick pics, found unit making an excessive thump and squeaking. Found the new rollers making noise and one has a flat spot. Installed another dryer repair kit. Unit checks ok ; used 1 4392065 (Dryer kit) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spartanburg, SC 29301
Sam
Job Details: 12/05/2024
Installed parts. Cycled unit. Unit still having same issue with not agitating. Called techline. Went over checks with techline. Techline stated that with parts that were already changed out and checks done issue is most likely occurring at wire harness will order wire harness.SR#7740467973; ordrng 1 W11568984 (Wire harness) and 1 L14 (L14)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Piedmont, SC 29673
Frank
Job Details: 12/05/2024
"Dnm unit. Rc temp 40. Fc 2 degrees. Found test 56 e2 motor error.. ice had melted from ice bin. Unit would have to have gone down and over 32 degrees. Changing EVAP fans ,imk, and control; ordrng 1 W10830278 (Control power) and 1 W10843055 (Control) and 1 W10846539 (Ice box fan) and 1 W11087438 (Rc fan EVAP) and 1 WPW10389152 (Fan support) and 1 W11603851 (Fc fan EVAP) and 1 W11658802 (Ice maker) and 1 Jobcodeq16 (Job code q16)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Anderson, SC 29621
Frank
Job Details: 12/05/2024
"Has restrictions in EVAP, not frosting, may need. EVAP fan. Unable to test ui not working.. lights not working. Unit needed to be reset. fc warm. rc41. .. bb quoted labor and boards. paid tc $150$ check 1697.. needs sealed system evac would order compressor and fc EVAP.. r134. Bb quoted 747 labor 350 refrigerant and recovery.. $1097."
We serviced a
KITCHEN AID RANGE
Model KSEB900ESS3
Near Pendleton, SC 29670
Frank
Job Details: 12/05/2024
"Calibrated unit, found running about 100 degrees hot. Found offset set to +25 degrees.. set to -10 calibrated. Running average temp ok right now."