We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Simpsonville, SC 29681
Carl
Job Details:
10/10/2023
Found leak at ff evap x20 ; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Evap) and 1 X20 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Greenville, SC 29607
Carl
Job Details:
10/10/2023
Found heater open installed new heater and cycled unit to ck operation unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Inman, SC 29349
Chris
Job Details:
10/10/2023
"Unit needs dryer repair kit. Rollers and pulley are visibly worn . Pictures are uploaded. Gave customer a bluebook estimate for repair at 403.53. Installed new parts, unit check is ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Campobello, SC 29322
Chris
Job Details:
10/10/2023
Unit now has loose suspension. Ordering for repair ; ordrng 1 W11130359 (Suspension) and 1 L14
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Campobello, SC 29322
Chris
Job Details:
10/10/2023
Customer states unit makes unusual sounds during agitate portion of cycle . Unit has no stored faults . Ran automatic diagnostics cycle . Unit competes with no unusual noises.slider checks only rotor is tight . No oil residue from drive train components. Advised customer that noise slider produces is normal function. Slider will clack when position is changed for different motor functions. . Refereed customer to use and care guide for noise warnings. Hoses also smack off back of machine also . Tightened hoses with zip tie. Called tech line and spoke with Nate. Unit works as designed.file number for call is 7737519962
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Duncan, SC 29334
Chris
Job Details:
10/10/2023
"Customer states simmer function on front left burner needs to be adjusted . Unit check on simmer shows burner active and not cutting or fluttering out . Front left burner is different than front right burner with diffrent orifices and btu . Customer also displays propane orifices and would like them installed. Customer is currently on natural gas and orifices and orifices customer is referring to are for propane. Called tech line and spoke with Bruce. Burner works as designed, flame is intact on lowest setting. No adjustment for any burner. No debri in orifices or ignitor tips. Unit lights on first strike. Unit works as designed. File number for call is 7737517457"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Greer, SC 29650
Sam
Job Details:
10/10/2023
Found unit not filling with water. Found water line kinked in back of dishwasher pulled dish washer out unlinked line and retightened connection rechecked all other connections ran unit through normal cycle all functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greer, SC 29651
Chris
Job Details:
10/10/2023
Customer states she is rapidly going to filters and filters are getting damaged coming in and out of filter housing. Customer is not using every drop of water brand filter and is using offbrand filter. Per tech line and manufacture every drop of water brand filter must be used . Educated customer on use and Care. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Greer, SC 29651
Chris
Job Details:
10/10/2023
"Found broken strike and latch . Replaced from stock .unit check is ok ; used 1 W11457841 (Strike), and 1 W11394572 (Latch) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FMS00
Near Seneca, SC 29672
Matt
Job Details:
10/10/2023
Found ice tray frozen at the bottom of the freezer and water at the top of the freezer. Found evaporator fan is not running. Found fan blade in a bind. Re aligned fan motor and blade. Watched operation to make sure air followed properly and temperature started to change. Temperature started to drop.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Simpsonville, SC 29681
Sam
Job Details:
10/10/2023
Found door switch misaligned realigned door switch all functions pass.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Travelers Rest, SC 29690
Sam
Job Details:
10/10/2023
"Installed board , timer, motor and blower wheel cycled unit all functions pass."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Zirconia, NC 28790
Sam
Job Details:
10/10/2023
Installed strike ran unit through diagnostics lid locks and all functions pass.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
"Installed listed parts sent preid, cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Ran diagnostics and ck dsi board burnt and nothing from the mrc board n15; ordrng 1 W10860916 (Dsi board) and 1 W10885069 (Mrc2) and 1 N14 (L)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Installed new valve ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Installed all parts unit all functions pass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Asheville, NC 28803
Brian
Job Details:
10/06/2023
"Customer said that ice maker will stop making ice, at times, and run very loud. Test cu ice maker and found it completing cycle but motor running very loud. Installed new ice maker and tested and found ice maker operating normal at this time. Did not move unit, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Asheville, NC 28803
Brian
Job Details:
10/06/2023
F4e3 (motor not running) f7e1 (no heat). Tested and found wash motor getting proper voltage but not running. New Pump and motor (W11613479) needed. ; ordrng 1 W11613479 (Pump and motor) and 1 L14 (Job code)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
Customer got unit fixed cancelled
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mill Spring, NC 28756
Derek
Job Details:
10/06/2023
Customer describing a loud banging noise during spin. Able to duplicate noise by tapping drain hose on the back panel. Cycled diagnostics. No faults. Cycled spin. Spin basket good acceptable but minimal amount of wobble. Did level unit to center tub and add some padding to prevent drain hose from hitting directly against metal frame. Unit checks ok. Advised about best loading for optimum performance.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seneca, SC 29672
Frank
Job Details:
10/06/2023
Compressor not coming on.. hums then shuts off.. ; ordrng 1 w11506635 (Access port) and 1 W11574734 (Compressor) and 1 R600a (R600a) and 1 Sealedsystemtech (Sealed system tech) and 1 W11504431 (26a) and 1 W11504415 (26d) and 1 W11506621 (26c) and 1 W11506635 (26d) and 1 W11109499 (Dryer) and 1 Jobcodex20 (Job code x20)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty, SC 29657
Frank
Job Details:
10/06/2023
Bad grinding noise.. Replaced gearcase and splutch.. tested working ok..
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEM2
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
Installed listed parts cycled unit through test and unit checks okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
"Light module shorted, ordering, j13; ordrng 1 W11048980 (Lamp) and 1 W11032353 (Cover) and 1 W11032355 (Trim)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Installed new imk cycled unit got good fill uni ck ok
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS5
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Unit is not repairable unit has rust out the backbehind the imk
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Simpsonville, SC 29681
Carl
Job Details:
10/06/2023
Found ui panel dim installed new control and ui unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Fountain Inn, SC 29644
Carl
Job Details:
10/06/2023
Installed new imk and facia cycled imk got good fill unit ck ck
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Easley, SC 29642
Frank
Job Details:
10/06/2023
Installed thermostat. Running and heating ok.. may need outlet.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Easley, SC 29640
Frank
Job Details:
10/06/2023
43. 71. Wash motor fail and heat fail. Replaced motor and board tested working. Heater ohm ok working..
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit scraping when drying found cracked blower replaced part checks ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Simpsonville, SC 29681
Jerry D.
Job Details:
10/06/2023
"Not enough water coming into unit, found water valve overheated and filter housing is restricted, also pump is starved for water and not pumping srong, evaperator is clogged with hair and compressor has long runtimes, customer did not want to persuue repairs , charge card 125.00"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Duncan, SC 29334
Chris
Job Details:
10/06/2023
Customer has heavy grease buildup inside of unit do tonight clean grease off dishes. Remove all grease from drain hose unit check is OK.
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Leicester, NC 28748
Kari
Job Details:
10/06/2023
"Installed parts tested bake and broil unit checks, OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Asheville, NC 28805
Kari
Job Details:
10/06/2023
"Took quick pics found unit was leaking onto the floor from the freezer. Found the drain line and drain pan full of ice found the unit had the duck bill grommet on the drain extension in the back, The grommet head kind of melted together at the end, and there is debris in it, clogging the water from getting into the drain pan cut a V shape into the duck bill. Grandma took my steamer, cleared all ice and Debris cleaned condenser gave customer estimate for trip charge and labor of $229.99 customer agreed paid by check. Unit checks ok"
We serviced a
KITCHEN AID RANGE
Model KFGG504KPS1
Near Swannanoa, NC 28778
Kari
Job Details:
10/06/2023
"Took quick pics found unit not always lighting in the oven on bake. Found the dsi having intermittent failure. Also found the cooktop lr and rr burners orifices are in the wrong spot. Tried to switch them, rr orfice head broke. Center burner doesnt always catch flame all the way around and the flames are uneven clock will reset randomly need parts for repair need parts for repair ; ordrng 1 W11030413 (Knob) and 1 N15 (Job code) and 1 W11662402 (Burner head kit) and 1 W11560165 (Orifice cktp) and 1 W11557817 (RR) and 1 W11162730 (Dsi) and 1 W11088878 (Main contril)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Swannanoa, NC 28778
Kari
Job Details:
10/06/2023
"Took quick pics, found there is ice forming on freezer door and inside freezer, there is a gap between the gasket and the mullion. Shimmed back right corner and relevedled feet. Couldnt get the gap to close. Also found the part of the freezer liner up against the mullion is sticking out about 1/8-1/4 of an inch where the fridge side is completely flush. Called techline spoke with Kurt, I sent him pictures of the liner and the doors. He put unit in for an exchange due to the freezer being over foamed and pushing the cabinet and mullion whirlpool will contact customer in a few days for next steps 7737496672 Kirt"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Brevard, NC 28712
Derek
Job Details:
10/06/2023
Installed parts and cycled unit. Unit checks ok.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305EBL0
Near Travelers Rest, SC 29690
Derek
Job Details:
10/06/2023
"Found unit making thin ice. Cycled diagnostics. Unit shows reservoir full with no water at all in reservoir. All other rest check good. Due to full reservoir no water will enter in diagnostics, brought out and ran fill. Very slow pressure coming into unit. Reservoir running out of water before a full slab can be made. Will order parts. N15; ordrng 1 WPW10485962 (Sensor) and 1 W10897719 (Valve) and 1 W11034363 (ACU) and 1 WPW10511923 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model KCGS950ESS02
Near Black Mountain, NC 28711
Kari
Job Details:
10/06/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Greenville, SC 29605
Matt
Job Details:
10/06/2023
Installed Ice maker part number w11548540! That was sent to customer. Cycled ice maker. Ice maker rotated and filled with water. All functions pass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Greenville, SC 29605
Matt
Job Details:
10/06/2023
"Replaced valve, installed water line and pressure reducer. Aligned doors. Flushed water line. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greer, SC 29651
Matt
Job Details:
10/06/2023
Found corrosion on pantry ui. Found service pointer w11218221 on l.e.d control. Found g.f.2 control not powering up facial heater and ice maker fill tube heater. Ui also missing segments in display. ; ordrng 1 W10843055 (Control) and 1 W10830288 (Kit) and 1 W10758049 (Ui drawer) and 1 W11387386 (Ui dispenser) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Duncan, SC 29334
Chris
Job Details:
10/06/2023
Found loose connection on augar. Re seated connection. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Campobello, SC 29322
Chris
Job Details:
10/06/2023
Installed new parts. Unit check is ok . New labor authorization is w18w040nl1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Travelers Rest, SC 29690
Derek
Job Details:
10/06/2023
Installed control. Cycled unit. Unit not tripping breaker and loads running properly. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Simpsonville, SC 29681
Matt
Job Details:
10/06/2023
Evacuated system. Replaced compressor. Pressure tested and found no leaks. Pulled a vacuum and weighed in 1.67 ounces of r600a. All functions pass.
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Fair Play, SC 29643
Frank
Job Details:
10/06/2023
Replaced valve tested working ok. Had long drain code on it.. may need drain pump oil all over components gearcase and motor. Not advancing in cycles; ordrng 1 W11454741 (Gearcase) and 1 WPW10006355 (Actuator) and 1 W11158830 (Capacitor) and 1 W10721967 (Cam) and 1 Drainpump (Drain pump) and 1 W11497303 (Motor) and 1 W10484689 (Control board)
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Taylors, SC 29687
Matt
Job Details:
10/06/2023
Found finish cooking off on top. Week order new top.; ordrng 1 W11548507 (Top) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit locking and not unlocking when unplugged will order parts.; ordrng 1 W11603810 (Control) and 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found unit thinks its full of water checked pressure tube no kinks anywhere will have to order control.; ordrng 1 W10899966 (Drain hose) and 1 W11607637 (Control)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found strike broken causing lid to not lock and proceed with cycling will order strike.; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Greer, SC 29651
Chris
Job Details:
10/06/2023
Customer states unit runs but will not heat and has damaged door seal . Ordering parts for repair ; ordrng 1 Hitempglue and 1 W10906683 (Door sea l) and 1 WP695737 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Zirconia, NC 28790
Sam
Job Details:
10/06/2023
Found cracked blower wheel scraping against blower housing will order parts; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 4392065 (Dryer repair kit)
We serviced a
KITCHEN AID RANGE
Model KCGS556ESS02
Near Seneca, SC 29672
Frank
Job Details:
10/06/2023
Rr comes on still sparking.. installed spark module no difference.; ordrng 1 W11507532 (Ignitor) and 1 W11561449 (Harness) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hendersonville, NC 28791
Brian
Job Details:
10/06/2023
"Found unit missing level legs, causing unit to slide around laundry room. Also found tub ring incorrect, allowing for the possibility of water to splash out of dispenser. 4 Level leg (WPW10687506) and Tub ring (W11590590) needed. ; ordrng 4 WPW10687506 (Level legs)s and 1 W11590590 (Tub ring) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hendersonville, NC 28792
Brian
Job Details:
10/06/2023
"Unit in 386. Unit pulled out when I arrived. Found no ice maker installed in unit. Installed ice maker and tested. At this time, all operations ok with no leaks detected. Did not move unit. Left pulled out in same position when i arrived."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Asheville, NC 28803
Brian
Job Details:
10/06/2023
"Tested unit and found motor getting proper voltage but not running. Installed new pump and motor assembly and tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Belton, SC 29627
Jerry D.
Job Details:
10/06/2023
"Water valve buzzing and no water coming out, installed valve sent prei"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/06/2023
"Motor vibrating, installed motor sent preid, cycled unit through test and unit chks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Simpsonville, SC 29680
Jerry D.
Job Details:
10/06/2023
"Temps 36@1, Installed imk connector in tight, imk filled chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Cannot locate
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
"Installed new heater sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS55SIHZ006
Near Pelzer, SC 29669
Jerry D.
Job Details:
10/05/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Black Mountain, NC 28711
Derek
Job Details:
10/05/2023
Found unit has still had a defrost issue. Unit is defrosting some because it takes around 2 months to fully frost up. Entire coil is frosted up but with a wetter light frost which melts quickly. No ice or frost found in freezer from air leak no excess moisture found in ff section. Heater 35 ohms good pulls 3.5 amps in defrost good. Spoke with Bruce with TECHLINE. He advised liner/ cabinet needs to be sealed as well as where any plastic or sealed system tubing enters liner. Liner/ cabinet has been sealed. No other recommendations made by TECHLINE. Ran defrost multiple times and last time running it noticed fan started running after it had been in defrost several minutes but display still showing unit in defrost. Control has been replaced already. Replacing control and fan together. SR7737491047S17; ordrng 1 WPW10120827 (Control) and 1 WPW10128551 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Arden, NC 28704
Brian
Job Details:
10/05/2023
"Found freezer door not sealing properly at top, causing frost to form. Used heat and adjusted gasket and ensured it was sealing properly. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Horse Shoe, NC 28742
Brian
Job Details:
10/05/2023
"Found compressor attempting to run, and is running loudly. Sealed system repairs needed. Found sealed system repairs covered under warranty. Compressor (W11370574) start device (WPW10197428) capacitor (WPW10662129) coupler (W11504415) coupler (W11504431) coupler (W11506619) evaporator (W11546692) coupler (W11504448) coupler (W11506620) dye drier (wpw10143759) r600a. Collected 150 for service call.; ordrng 1 W11370574 (Compressor) and 1 WPW10197428 (Start device) and 1 WPW10662129 (Capacitor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 X20 (Job code) and 1 Sealedsystemtech (Sealed system tech) and 1 wpw10143759 (Dye drier) and 1 R600a (R600a)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Mills River, NC 28759
Brian
Job Details:
10/05/2023
"Installed new ice maker and fill tube heater. Tested unit observing for leaks and proper functions. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Greenville, SC 29607
Carl
Job Details:
10/05/2023
"Found filter head worn j13 ; ordrng 1 W11346622 (Filter tank assembly), tckt not sent, faulty send-to target"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Greenville, SC 29607
Carl
Job Details:
10/05/2023
Compressor locked up x20; ordrng 1 W11547313 (Compressor) and 1 W11504416 (8.5) and 1 W11504431 (7.5) and 1 W11506621 (6 nk) and 1 W11506635 (Schraider valve) and 1 X20 (Labor)
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Fair Play, SC 29643
Frank
Job Details:
10/05/2023
Replaced valve tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Found torn friction sleeves. Also hinge cutout that sits over hinge pin on tub bent so door jumps up when closing. Needs to be bent back over pin. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Found drawer off track and track bent so it will not reengage guide. Installed new guide and straightened track. Drawer installed. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fountain Inn, SC 29644
Carl
Job Details:
10/05/2023
Ran diagnostics and cycled no error codes ck good but unit is in a plastic pan and is uot sitting flat advised customer of issue unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Candler, NC 28715
Derek
Job Details:
10/05/2023
Customer stated unit seemed to be drying poorly found loose connection at heater repaired connection. Cycled diagnostics. No faults. Cycled test mode. Heater drawing 7 amps during heat test. Filled rinse aid dispenser. Advised customer of use of rinse aid to improve drying and proper loading and operation for optimum performance. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Canton, NC 28716
Derek
Job Details:
10/05/2023
Installed doors. Cycled unit. Unit checks ok. Policy adjust W18VSP0NL1.5
We serviced a
KITCHENAID OVEN
Model KOSE900HSS20
Near Hendersonville, NC 28791
Brian
Job Details:
10/05/2023
Found f8e0 (cooling fan running at slower rate) error. Customer also concerned about temps not being correct. Installed new fan and found it now operating with no error code. Found Control (W11294388) control (W11294389) and thermostat (W11598120) console (W11598225) in need of replacement. ; ordrng 1 W11294388 (Control) and 1 W11294389 (Control) and 1 W11598120 (Thermostat) and 1 W11598225 (Console) and 1 Q16 (Job code)
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Travelers Rest, SC 29690
Matt
Job Details:
10/05/2023
F2e1 error ui stuck key Ran ui test.Found unit cuts off after a few seconds of run time. Will order motor and controls ; ordrng 1 W11413567 (Ui control) and 1 W11441687 (A.C.U) and 1 WP697772 (Blower) and 1 279787 (Motor) and 1 Q16jobcode (Q16 job code)
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Slater-Marietta, SC 29661
Matt
Job Details:
10/05/2023
"Replaced trim, checks o.k"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FMS00
Near Seneca, SC 29672
Matt
Job Details:
10/05/2023
"Recovered refrigerant. Replaced compressor, drier filter, evaporator. Pressure tested. Unit held pressure. Pulled a long vacuum. Unit held vacuum. Weighed in 7.5 ounces of 134a. Advised customer to watch unit foot a week.F.C collecting payment on his computer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Etowah, NC 28729
Brian
Job Details:
10/05/2023
Found left and right fresh food gasket torn and not sealing properly. New left and right door gasket needed. Installed right door gasket. LH Gasket (W10830162); ordrng 1 W10830162 (Door gasket) and 1 J13 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Etowah, NC 28729
Brian
Job Details:
10/05/2023
Found left door switch broken. Installed new switch and tested. Found all operations ok with no leaks detected. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Hendersonville, NC 28739
Brian
Job Details:
10/05/2023
"Customer said that leak has been resolved. Concern is that gasket is torn and when closing left door, right door pushes open sometimes. Attempted to adjust doors and unit but it had no effect. I informed and showed customer, the proper way to open the doors, to ensure they are closing and sealing properly. Quoted customer 433.58 to replace gasket (W10830274) Customer did not wish to proceed with repairs at this time. Collected 150 via cash. Gasket (W10830274)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Flat Rock, NC 28731
Brian
Job Details:
10/05/2023
Installed new cam and belt. Tested unit and found all operations ok at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Found crack at drain pump and improper function of drain pump will order parts.; ordrng 1 W10919003 (Drain pump) and 1 W10899966 (Drain hose) and 1 W10371566 (Outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Greenwood, SC 29646
Jerry D.
Job Details:
10/05/2023
"Installed freezer door, cycled ice and water no leaks found unit checks ok"
We serviced a
KITCHEN AID MW OVEN COMBO
Model KOCE500ESS11
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
Customer states unit will fail/not function /show ? Mark and tell customer to open close door at several minutes of run time. Unit does not fail during use but wont start next cooking cycle at times. Unit has several inverter faults . Called tech line and spoke Andrew. Fault/failure occurred when on the phone with tech line . Andrew states to replace door switches. File number for call is 7737490681 . Gave customer a blue book estimate for repair with 2 men tax and shipping at 612.06 . Ordering parts for repair ; ordrng 1 W11449277 (Wire harness) and 1 2man and 1 Walldolly and 1 Rcmaonly and 1 N15
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS01
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
Found broken wires on imk fill tube. Ordering for repair ; ordrng 1 W11557001 (Imk) and 1 W11366500 (Fill tube)
We serviced a
MAYTAG MICROWAVE
Model MMW9730FZ05
Near Greer, SC 29651
Chris
Job Details:
10/05/2023
"Customer states unit will work for several seconds than shut down. Unit has no stored faults. Ran unit check. Unit never shut down but doesnt heat. At times unit control panel will freeze and unit will began to heat. Unit is a microwave/oven combo . 10 year limited parts warranty only covers elements and cavity on this model . Called tech line and spoke with Austin. Customer states they performed several breaker flips yesterday and symptoms still remain. Austin advised to replace. wide interface board and appliance manger . File number for call is 7737489911. Gave customer a bluebook estimate with 2 men ,parts,labor, shipping and tax at $1096.24. Customer will take 30 days to decide"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Taylors, SC 29687
Chris
Job Details:
10/05/2023
Customer states bake element broke and created small fire in oven cavity and control sparked from rear. Called safety team and spoke with misty. No labor or parts or labor authorization;will be issued. Trade care advised to give customer a quote for parts and labor to customer . Gave customer a blue book estimate for control at $501.50 for element labor and control install. . Customer will decide on repair . File number for call is 7737443351
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Greenville, SC 29615
Chris
Job Details:
10/05/2023
Customer has extensive floor damage due to unit leaking. Several machines set up to dry floors as noted in pictures. Customer states plumber has told her unit has leak from drain hose.unit has been uninstalled and running jn a pan for the last 24 hours. Customer states unit hasnt leaked since unit has been uninstalled . Customer has picture from plumber showing drain hose from cabinet leaking due to not being properly installed from factory . Uploaded picture from plumber. Re installed hose . Uploaded picture of re installed hose . Customer doesnt want unit in her home and doesnt trust unit. Called tech line and spoke with Bruce . Bruce advised all he could document problem. Cant deem unit unrepairable. File number from techline is 7737487222. Called trade care and spoke with James . Documented findings with James. James advised unit will not replaced . File number for call is 7737406374 . Unit check is ok . No leaks. Customer to call dealer and customer service .
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clyde, NC 28721
Kari
Job Details:
10/05/2023
"Took quick pics, found unit not spinning, found when I tipped unit up, belt and shield had been stripped off. Looks like the screws came of of the shield and the cam hit it busting the cam and ripping the belt. Installed new cam and belt. Unit checks ok; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Greenwood, SC 29649
Jerry D.
Job Details:
10/05/2023
"Cycled unit through test and no codes found then cycled unit through spin with wet clothes, customer verified spin ok, unit chks ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Hodges, SC 29653
Jerry D.
Job Details:
10/05/2023
"Unit dead, volts and polarity good, actuator tests bad, ordering, j13; ordrng 1 W11578932 (Cntrl) and 1 W11398781 (Actuator)"
We serviced a
KITCHEN AID OVEN
Model KEBS109BSS00
Near Simpsonville, SC 29681
Carl
Job Details:
10/05/2023
Installed new thurmal fuse ran diagnostics ckok cycled unit to 350? unit was not heating ck voltage relay power in when called for no voltage out bad relay wall dolly will colledct bal on return ; ordrng 1 Wp9752759 (Relay)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Simpsonville, SC 29681
Carl
Job Details:
10/05/2023
Agitator is split and cap is cracked j13; ordrng 1 W11550891 (Agitator) and 1 W11269211 (Cap) and 1 J13 (Labor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Zirconia, NC 28790
Sam
Job Details:
10/05/2023
Installed parts ran unit found wash motor still not working double checked connections still not functioning will order parts. ; ordrng 1 W11460946 (Pump and motor) and 1 W11677715 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Belton, SC 29627
Jerry D.
Job Details:
10/05/2023
"Imk code imk wont run in test, ordering, j13; ordrng 1 W11485529 (Imk)"