We serviced a
FRIGIDAIRE HOOD
Model n/a
Near Fountain Inn, SC 29644
Carl
Job Details:
08/03/2023
Found unit needed a control and parts are nologer available
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Simpsonville, SC 29681
Carl
Job Details:
08/03/2023
Installed new pump and latch ran diagnostics and a test cycle to ck operation unit ck ok
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS 4
Near Simpsonville, SC 29681
Carl
Job Details:
08/03/2023
Rob sr# 7736882877 installed new dci cycled oven did same as before called tech line ran diagnostics ; ordrng 1 Wpw10324262 (Bake igniter) and 1 Wpw10333842 (Broil igniter) and 1 W11198972 (Bake /broil harness) and 1 Supervisor (Tool)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Simpsonville, SC 29680
Carl
Job Details:
08/03/2023
Installed new gasket cycled unit to ck operation unit ck ok
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Belton, SC 29627
Jerry D.
Job Details:
08/03/2023
"Temps 74@73, compressor and fans running, compressor amps 1.0, no frost on evaperator compressor is warm ,no heat on condenser, i believe drier is restricted, drier tubing is aluminum, needs lockring, ordering, needs to be a lockring supervisor, X20; ordrng 1 X20 (X20) and 1 W11393974 (Compressor) and 1 W11504415 (Connector) and 1 W11504431 (Connector) and 1 W11506619 (Connector) and 1 W11506635 (Tube) and 1 W10805035 (Drier) and 1 Wpw10143759 (Die drier) and 1 W10913906 (Avx) and 1 Needlockring (Lockring kit) and 1 Supervisor and 1 Nitrogen (Nitrogen) and 1 W11488141 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sylva, NC 28779
Derek
Job Details:
08/03/2023
Installed parts. Cycled unit. Unit checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF302ESS00
Near Greer, SC 29650
Chris
Job Details:
08/03/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Franklin, NC 28734
Derek
Job Details:
08/03/2023
Found damper assembly pushed out causing air to bleed around damper get ref section too cold and freezing water tank. Removed damper and reinstalled properly. Thawed tank. Cycled water and ice maker fill. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Sapphire, NC 28774
Derek
Job Details:
08/03/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KDDO24CVX01
Near Greer, SC 29650
Carl
Job Details:
08/03/2023
Sr# 7737007506 called tech line went thru diagnostics bad compressor. x20 long job; ordrng 1 Wpw10287744 (Compressor) and 1 W106163273 (Dryer)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Greenville, SC 29611
Chris
Job Details:
08/03/2023
Installed new parts. Heater is also grounded. Used heater from stock . Unit check is ok ; used 1 WP3387747 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Greenville, SC 29605
Chris
Job Details:
08/03/2023
Installed new parts. Unit check is ok
We serviced a
JENN AIR COOKTOP
Model CVE4370W
Near Greenville, SC 29605
Chris
Job Details:
08/03/2023
When going to replace parts unit wire harness is Decayed and rotted. Called 3rd party team and spoke with Chelsea. Parts are no longer available. Chelsea advised to close call out . Double labor for 2 techs to uninstall and re install is tpb11257l2.0.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Canton, NC 28716
Kari
Job Details:
08/03/2023
"Took quick pics, found unit Taking too long to dry, and showing a 4-4 code. Found good power to the unit took unit apart checked all thermals and heater found heater open gave customer estimate of $395.23 Customer agreed had Office run credit card for $197.62 And email receipt customer will owe $197.61 on completion preeschedule customer for next Thursday afternoon; ordrng 1 WP8544771 (Heater) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clyde, NC 28721
Kari
Job Details:
08/03/2023
"Took quick pics, found unit not going into a defrost cycle, found the evaporator covered in frost and fridge is warm. Cleared excess frost from evap. Found the defrost harness lead was black and blown apart. Installed new harness. Ran diagnostic mode and turned on heater. Unit checks ok; used 1 W11581973 (Harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Waynesville, NC 28786
Kari
Job Details:
08/03/2023
"Took quick pics, foundunit would drip from the ice door chute. Found the bucket was frozen to the door and the underneath of the bucket was covered in frost, so was the imk cover and front of imk tray. Took chute out after clearing ice, found the gasket was rolled up, replaced gasket with thicker Virginia foam. Cleared all parts of ice and reassembled ice box. Found a large gap on fz compartment on the bottom, sealed both ff and fz liners to cabinet with silicone rtv. Unit checks ok; used 1 WP482338 (Silicone) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Waynesville, NC 28786
Kari
Job Details:
08/03/2023
"Took quick pics, found unit showing 9-1 long drain code. Found the black drain pump wire was cut in half. Spliced wire and taped harness to side of pump. Plugged unit in, it drained all water. Ran unit through diagnostics cycle unit checks ok. Charged customer TC and labor of $224.99. Customer agreed had office run cc for balance and email receipt unit checks ok"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Waynesville, NC 28786
Kari
Job Details:
08/03/2023
"Two quick pics found unit had stored 80 low speed fan error, Went through component activation both fan speeds work, just fine pulled unit mount, took back, cover off, found that the part of the harness that goes to the whole sensor wasnt connected. Connected harness, ran unit through bake cycle to 350 unit completed unit checks. OK charge customer for trip charge and labor of.$255 customer paid cash sd to RH to mail receipt unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hendersonville, NC 28792
Brian
Job Details:
08/03/2023
Installed all parts ordered. Tested unit observing for leaks and proper functions. Heater functions ok. At this time all operations ok with no leaks detected.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Canton, NC 28716
Kari
Job Details:
08/03/2023
"Took quick pics found unit skipping straight to done wont lock the lid around the water. Found four different motor codes stored in the memory cleared codes. Ran diagnostic cycle found it fills and drains. I did spend the agitator, but would only spend it on a counter clockwise motion. It would never spin it in a clockwise motion tested The motor and capacitor. Capacitor was leaking, but still showed a good reading so I installed a new capacitor because of the oil leaking out of the front ring of it also ran through control test found in the control Passes the test laid out in the text sheet to check incoming power and I dont know in power to the UI installed motor due to getting a repeated locked rotor code. Installed motor and shifter with no change in behavior. Will need control for repair. Also found encoder not going through the full encoder test, so I need both.; ordrng 1 W11556725 (Control) and 1 W11481116 (Encoder) and 1 J13 (Job code), used 1 W10913953 (Actuator) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4555RFC0
Near Greenville, SC 29607
Cliff
Job Details:
08/02/2023
"Dishwasher was falling forward. Found the mounting screws had come out, reinstalled, dishwasher is not stable, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Anderson, SC 29621
Jerry D.
Job Details:
08/02/2023
Installed listed parts sent preid cycled unit through test and all functions are working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greer, SC 29651
Chris
Job Details:
08/02/2023
"Unit has leaking cold side valve and loud squeal from gear box. Replace parts from stock . Unit check is ok . W181ys0nl2; used 1 W11210463 (Valve), and 1 W11454372 (Gearbox) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS1
Near Greer, SC 29651
Matt
Job Details:
08/02/2023
Found no l.e.d display or button function. Found unit was not receiving neutral. Advised customer to call an electrician to correct house electrical
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Taylors, SC 29687
Derek
Job Details:
08/02/2023
"Found upper freezer basket off track and not rolling in fully, causing door to not seal on one side and frost build up. Removed door and basket and aligned gears then reinstalled. Checked operation. Door sealing on all sides. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Anderson, SC 29625
Frank
Job Details:
08/02/2023
Valve was cross threaded.. replaced valve unable to test no hook ups
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Pendleton, SC 29670
Frank
Job Details:
08/02/2023
Replaced harness and motor.. tested working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29678
Frank
Job Details:
08/02/2023
Back wall frozen up. Not getting 120 to heater. Heater ohming out at 8.79; ordrng 1 W11558182 (Control board) and 1 Jobcodel14 (Job code l14)
We serviced a
FRIGIDAIRE DRYER
Model AEQ7000ES1
Near Greenville, SC 29607
Cliff
Job Details:
08/02/2023
Unit need to be shifted to the left.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5010LW
Near Spartanburg, SC 29307
Derek
Job Details:
08/02/2023
Found unit off level and creating noise. Also pulley nut loose so pulley making contact with shield. Added loc tight and reinstalled pulley. Cycled unit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Simpsonville, SC 29681
Matt
Job Details:
08/02/2023
Found unit with no frost on evaporator. Running pressures low side -22 and high side 75.Spoke to Rich at tech line. Pressure tested unit with 140 lbs of nitrogen.for 30 minutes. Found leak at drier filter. Replaced drier filter. Pressure tested again. Checks o.k. Pulled a vacuum and weighed in 5.5 ounces of 134a. Checks o.kFile number 7737003959.
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Greenville, SC 29601
Carl
Job Details:
08/02/2023
Ran diagnostics found bake elmt open j13 ; ordrng 1 W10779716 (Elemt) and 1 J13 (Labor)
We serviced a
KITCHENAID WINE COOLER
Model KUWL214KPA00
Near Greenville, SC 29601
Carl
Job Details:
08/02/2023
Door gasket damaged j13; ordrng 1 W11360668 (Door gasket blk) and 1 J13 (Labor)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Greenville, SC 29607
Carl
Job Details:
08/02/2023
"Installed new valve ,burner,and orifices unit ck ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Greenville, SC 29607
Carl
Job Details:
08/02/2023
Found compressor locked up this is r 600 x20; ordrng 1 W11574734 (Compressor) and 1 W11504431 (7 5) and 1 W11504415 (8.5 8) and 1 W11506621 (6 nk) and 1 W11506635 (Valve) and 1 X20 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Greenville, SC 29611
Cliff
Job Details:
08/02/2023
"Ice maker motor switch fault, replaced ice maker, cycled and filled with water, also the door switch was broken, replaced it as well.; used 1 W11396033 (Switch) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF262LXSB1
Near Marshall, NC 28753
Kari
Job Details:
08/02/2023
Installed parts. Unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Simpsonville, SC 29681
Matt
Job Details:
08/02/2023
Put unit in diagnostics and found error code F2e1 ( stuck key). Tested ui and all buttons pass ui test. Will order main control; ordrng 1 W11525997 (Main control) and 1 J13jobcode (J13 job code)
We serviced a
KITCHEN AID DRAWERS
Model KUDF204KPA
Near Lake Toxaway, NC 28747
Frank
Job Details:
08/02/2023
Not cooling down alarm keeps beeping.. evaporator fan not running..; ordrng 1 W11580229 (EVAP cover) and 1 W11592422 (Control board) and 1 W11592421 (Wire harness) and 1 Jobcodeu18 (Job code u18)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Greenville, SC 29605
Matt
Job Details:
08/02/2023
Replaced small oven latch assembly. Tested operation. All functions pass.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Simpsonville, SC 29681
Carl
Job Details:
08/02/2023
Customer cancled
We serviced a
WHIRLPOOL RANGE
Model JGD3536BS00
Near Lake Lure, NC 28746
Brian
Job Details:
08/02/2023
Installed switch manifold. Tested observing for proper functions and gas leaks. At this time all operations ok with no leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mars Hill, NC 28754
Kari
Job Details:
08/02/2023
"Took quick pics, found unit had adjusters falling down on the right side the wheels have separated, gave customer estimate of $307.07. Customer is going to talk it over with her husband and give us a call back if she wants to order parts collected $150 strip charge and had office email receipt. If customer wants to go ahead with the repair, they will owe $157.07 on completion"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Asheville, NC 28804
Kari
Job Details:
08/02/2023
"Took quick pics found unit was wet underneath when I took the front kick panel off could not find a drip at first so I took the back off. Observe the hoses and the connections to the tub also felt around on the plastic at the tub to see if I could find any cracks or any separation between the clips. Everything looks tight and dry in those areas started feeling around on the upper part of the boot, and found that I could stick my finger through about a 2 inch hole on the upper left-hand side for the time being I did put Some gorilla tape on the end and outside of the books. Gave customer estimate of $411.34 Customer agreed and paid trip charge of $125 today and Office email receipt customer will owe $286.34 on completion. ; ordrng 1 WPW10381562 (Bellow) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Asheville, NC 28801
Kari
Job Details:
08/02/2023
"Took quick pics, found unit showing 3-3 code and customer has gotten a 7-1 code during a normal cycle, but she put the same load on a quick wash and it completed. Found unit wouldnt change value on thermistor feed back test. Stayed at -1 on both. Will need control and valve for repair. ; ordrng 1 W11621183 (Control) and 1 W11614515 (Valve) and 1 J13 (Job code)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Campobello, SC 29322
Matt
Job Details:
08/02/2023
"Found evaporator partially frozen. Found drain frozen completely and air duct separated. Plugged in refrigerator after thawing ice and found evaporator not frosting correctly due to inefficient compressor. Recovered refrigerant.Replaced compressor,filter drier, and charged unit with 3.7 ounces of R134A refrigerant. All functions pass."
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Easley, SC 29642
Cliff
Job Details:
08/02/2023
"Replaced parts, ran auto test, ran quick wash for a few minutes, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706ESS01
Near Greer, SC 29651
Cliff
Job Details:
08/02/2023
"Found small leak at the thermistor location on fresh food evaporator, ordering parts.; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (FC evaporator) and 1 X20jobcode (X20 job code) and 1 Vacuum (Vacuum) and 1 Scale (Scale)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS1
Near Inman, SC 29349
Cliff
Job Details:
08/02/2023
"Replaced part, foot raises and lowers properly, all functions check ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hendersonville, NC 28792
Brian
Job Details:
08/02/2023
New build. Unit 280.Unit not installed when I arrived. I inspected unit and found mounting clip broken from pump and motor and pump and motor assembly is not sealing in place. Tub is ok. New pump and motor assembly (W11025157) needed. Installed pump and motor but could not test because there is no longer a waterline to unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Moore, SC 29369
Derek
Job Details:
08/02/2023
"Customer states unit not cleaning or drying well. Checked for fault codes. None stored. Cycled diagnostics test and checked overall amp draw of unit while running test. Good fill level, wash motor running and drawing 0.95 amps. During heat part of cycle unit drew 8.5 amps. Unit completed cycle with full drain. All functions of unit operating properly. Unit did not have high loop installed on drain line, which I installed. Advised customer of wash and dry settings for best performance."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Moore, SC 29369
Derek
Job Details:
08/02/2023
Found unit heating but not drying well at all. Found flex vent completely kinked at the back preventing almost all air flow. Removed almost half of flex vent as an excessive amount was used. Also had to loop flex vent to allow pushing back without kinking again. Unit checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS00
Near Moore, SC 29369
Derek
Job Details:
08/02/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Pressures check good. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Hendersonville, NC 28792
Brian
Job Details:
08/02/2023
Found unit unplugged when i arrived. Plugged unit in and found compressor coming on and all fans and damper working properly. Put unit into defrost and heater did not come on. It appears to be a defrost issue. I informed customer that unit would have to be plugged in for 48 hours to verify diagnosis. We will have to reschedule. I would like to bring Harness (W11609466) thermistor (WPW10384183) and control (W11035836) on return. Please ensure unit is plugged in for 48 hours prior to our return. ; ordrng 1 W11609466 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11035836 (Control) and 1 L14 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Asheville, NC 28803
Kari
Job Details:
08/02/2023
Installed parts with BM help unit checks ok double labor auth W1823E0NL2
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Seneca, SC 29678
Frank
Job Details:
08/02/2023
Replaced freezer light module.. all lights working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model jffcc72efs00
Near Seneca, SC 29678
Frank
Job Details:
08/02/2023
13! degrees in fc.. 43 in rc. EVAP was not frosting up.. as per service pointer 11329116c.. replacing board. Old software board in and thermistor. Ordering parts for refrigerant to be done as well; ordrng 1 W11333076 (Control board) and 1 W11592009 (Compressor) and 1 W11131873 (Control) and 1 W10865322 (Rc EVAP) and 1 W10887790 (Cover evap) and 1 Sealedsystemtech (Sealed system tech) and 1 R134a (R134a) and 1 Jobcodex20 (Job code x20) and 1 W11594657 (3way valve assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Seneca, SC 29672
Frank
Job Details:
08/02/2023
Checked found no issues.. checked for errors. None present..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Lyman, SC 29365
Chris
Job Details:
08/02/2023
Unit has frozen air chutes from air leak . No defrost or Refrigerant failure. Unit has huge frame damage and gap and frame in liner allowing warm air in to unit causing ducts to freeze. Called tech line and spoke with Andrew. Sent photos to Andrew. Andrew said hoke is to wide to repair. Unit is un repairable. Andrew advised customer to call customer service with SR number is 7737004024.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Six Mile, SC 29682
Frank
Job Details:
08/02/2023
F0e5 error off balance load.. replacing control per service pointer.. changing suspension as per doc..; ordrng 1 W11419171 (Control board) and 1 W11400156 (Suspension) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model LER5636LQ0
Near Greer, SC 29651
Chris
Job Details:
08/02/2023
Found loose connection on door switch. Re seated connection. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Greer, SC 29651
Chris
Job Details:
08/02/2023
Installed new parts. Unit check is ok . Called trade care for different authorization.. spoke with Andrea . New authorization for different problem is w181wb1n1
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Greenville, SC 29617
Chris
Job Details:
08/02/2023
Installed new parts. Unit check is ok . No leaks
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Greer, SC 29650
Chris
Job Details:
08/02/2023
Installed new parts. Unit check is ok
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS1
Near Greer, SC 29650
Chris
Job Details:
08/02/2023
Customer states unit doesnt clean dishes consistently and when organic soap is used dishes dont come out as clean when using cascade brand soap. Unit has no stored fault. Ran step 2 automatic diagnostic cycle and unit completed cycle with no faults. All components functions as designed. Ran 2nd cycle. Unit completed again . Unit has heavy suds build up. Customer has never cleaned with afresh . Customer is using rinse aid . Customer needs to clean unit with afresh every 30 days for maximum performance. Called tech line and spoke with Nate. Unit works as designed. File number for call is 7736999147
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greenville, SC 29615
Chris
Job Details:
08/02/2023
Unit has e5 fault in test 56.temps in freezer at 22 degrees. Disassembled freezer. Freezer evap doesnt have full frost pattern . Advised customer that due pack will have to be installed to determine where leak is found . After leak is found component or components will have to be change and further parts and/or labor will be needed for each additional visit . Customer declined repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Anderson, SC 29621
Jerry D.
Job Details:
08/02/2023
"Compressor inoperable, ordering, Q16; ordrng 1 W11574734 (Compressor) and 1 Q16 (Q16) and 1 Wpw10143759 (Drier) and 1 W10913906 (Avx)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pendleton, SC 29670
Jerry D.
Job Details:
08/02/2023
"Installed listed parts cycled unit through test and all functions are working properly , customer is getting outlet repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Simpsonville, SC 29680
Jerry D.
Job Details:
08/02/2023
"Thermistor out of range, calibrated unit , installed w10384183 from truck stock unit chks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Simpsonville, SC 29680
Jerry D.
Job Details:
08/02/2023
"Pump inoperable, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS1
Near Fountain Inn, SC 29644
Jerry D.
Job Details:
08/02/2023
"Cleared drain, office run card 165.00"
We serviced a
KITCHEN AID RANGE
Model KSEG700ESS3
Near Simpsonville, SC 29681
Jerry D.
Job Details:
08/02/2023
"Customer says wire harness was supposed to be changed, he has had blower and cntrl changed, customer wants wire harness, ordering, Q16; ordrng 1 W11188445 (Harness) and 1 Q16 (Q16)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Simpsonville, SC 29680
Jerry D.
Job Details:
08/01/2023
"Valve inoperable, installed w11446814 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHC2399PF4
Near Simpsonville, SC 29681
Jerry D.
Job Details:
08/01/2023
"Found liner cracked around defrost drain and dripping on floor, not repairable, office run card for 125.00"
We serviced a
MAYTAG FREEZER
Model MZF34X18SW01
Near Simpsonville, SC 29681
Jerry D.
Job Details:
08/01/2023
"Found heater shorted electronic controller inoperable, , estimate 628.00, office run card for 150.00"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Boiling Springs, SC 29316
Cliff
Job Details:
08/01/2023
"Found power to outlet, but unit would not power up, found the cavity thermostat open, replaced part, cycled unit 4 times, unit heated every time; ordrng 1 W11224856 (Cavity thermostat)"
We serviced a
WHIRLPOOL OVEN/MW COMBO
Model KOCE500ESS20
Near Greer, SC 29650
Chris
Job Details:
08/01/2023
New double labor authorization is w181aq1nl2
We serviced a
WHIRLPOOL FREEZER
Model WRT316SFDM02
Near Greenville, SC 29601
Matt
Job Details:
08/01/2023
Found blemish in freezer door. Will order.; ordrng 1 W11178521 (Door badge) and 1 LW10681389 (Freezer door) and 1 Havedoorcheckedfordamagebeforeschedulingifpossible (Have door checked for damage before scheduling if possible) and 1 Donotshiptocustomer (Do not ship to customer) and 1 F12jobcode (F12 job code)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Greenville, SC 29607
Matt
Job Details:
08/01/2023
Opened box for new freezer door and found concealed damage to door. Will re order; ordrng 1 W11390104 (Freezer door) and 1 2manjob (2 man job) and 1 L14jobcode (L14 job code)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRS22FGSS14
Near Greenville, SC 29609
Chris
Job Details:
08/01/2023
Unit has shorted imk. Will not jump out. Unit has water. Gave customer a bluebook estimate for repair with tax and shipping at $567.33. Installed new imk . Unit check is ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Fairview, NC 28730
Brian
Job Details:
08/01/2023
"Installed outer and inner tub and gearcase and related parts. Tested unit multiple times observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Sapphire, NC 28774
Frank
Job Details:
08/01/2023
:1958 gate code... Set temp to -3. Only at 8 degrees.... Rc set to 32 at 42...Customer complaining fc icing up.. compressor and condenser running EVAP fans not running.. as unit sits little build up condensation in fc..; ordrng 1 W11580229 (Cover evap) and 1 W11592422 (Inverter box) and 2 W11360665 (Door sash)s and 2 W11579578 (Door gasket)s and 1 W11568947 (Gasket) and 1 W11568937 (Door) and 1 Jobcodex20 (Job code x20)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Candler, NC 28715
Brian
Job Details:
08/01/2023
"Front load. Found f0e2 (over suds) F0e1 (load in drum during clean washer cycle) F0e5 (off balance load). Found drum suspension springy. Also found control no entering going through diagnostics properly, 4 shocks (W11316766) and control (w11322903) needed. ; ordrng 4 W11316766 (Shocks)s and 1 Q16 (Job code)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Greer, SC 29650
Chris
Job Details:
08/01/2023
Installed new panel. Unit check is ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Greer, SC 29650
Chris
Job Details:
08/01/2023
Found burnt connections and spade connection. Replaced parts. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Greer, SC 29651
Chris
Job Details:
08/01/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Greer, SC 29651
Chris
Job Details:
08/01/2023
Unit has no stored faults. Unit will die upon start up. Ordering parts for repair ; ordrng 1 W11378949 (Console) and 1 W11461185 (Control) and 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 N15
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29303
Cliff
Job Details:
08/01/2023
"Found ice maker sticks, turned it off and back on still did not work, I hit the back and the ice maker started cycling, gave customer an estimate of 454.60 for a new ice maker, customer is going to reach out to manufacturer to see if they will cover repair, will pay TC today and if she calls back will owe 329.60"
We serviced a
WHIRLPOOL DRYER
Model MDG3000AWW
Near Spartanburg, SC 29302
Cliff
Job Details:
08/01/2023
"Found the cycling thermostat not operating properly, it is opening for just a few seconds before closing again, gave estimate of 336.44, she has already paid TC, so she will owe 186.44 at time of repair ; ordrng 1 WP3387134 (Cycling thermostat) and 1 L14jobcode (L14 job code)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near Greer, SC 29651
Cliff
Job Details:
08/01/2023
"Replaced parts, verified that the compressor and fans came on, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Franklin, NC 28734
Kari
Job Details:
08/01/2023
Installed parts unit checks ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS1
Near Sylva, NC 28779
Kari
Job Details:
08/01/2023
"Took quick pics, found unit not making ice. Turned unit on and it didnt do anything for about 5 minutes. Turned it back off and put into diagnostics found it never filled and the recirculating pump is making excessive noise because its dry. Manually filled resivor with water and ran recirculating pump again and it sounds normal. Also found the compressor is cooling the slab properly and the gas valve is coming on and melting it. Checked the valve resistance found it showing OL but did find control sending 120v to valve. Will need valve assembly for repair gave customer est of $462.87. She agreed and I had office run cc for full amount and email receipt ; ordrng 1 W10897719 (Valve) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Sylva, NC 28779
Kari
Job Details:
08/01/2023
"Took quick pics, found freezer and refrigerator door gaskets falling out of the door. Also found gap in between the cabinet and the liner used RTV silicone to glue the seals back into the doors and also to seal the cabinet. I did tell customer if this doesnt work and the seals fall back out. Please give us a call back and we will replace the doors unit checks ok ; used 1 WP482338 (Silicone) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Cullowhee, NC 28723
Kari
Job Details:
08/01/2023
Took quick pics customer states the refrigerator is not cooling as well as it should found at the freezer door is a little loose on the left side and will need brackets to get the door to seal properly also flipped through diagnostics and found that the defrost thermistor . in the freezer is shorted cleared the ice from the evaporator will need parts for up here; ordrng 1 WPW10675033 (Control) and 1 N15 (Job code) and 1 W11575358 (Fz harness) and 1 W11668672 (Bracket RH) and 1 W11668672 (Bracket LH) and 1 **Joecanyoudopartsresearch** (Both LH &RH brackets are the same part number on the break down) and 1 ***bracketsubsarewrong*** (Both comeup the sam number) and 1 W10852685 (Clip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cullowhee, NC 28723
Kari
Job Details:
08/01/2023
"Took quick pics, found unit showing no codes, ran unit through diagnostics cycle, found the unit completed with no codes and didnt see any water on the floor. Took door panel off and observed the water markings on the foam and the tech sheet underneath is soaking wet. Ran a tough cycle and water the water flow in and out beneath the door but it never over flowed. I had some cascade packets so I threw one in there. It started to suds under the door but still never over flowed. I did raise the front feet some to make the front higher. I told customer I couldnt find a direct leak but its looking like a loading issue or over suding. Told customer if I were to change anything it would be the door seal in the bottom due to the fact they can warp over time and thats where the leak is coming from. Gave cust est of $335.43 customer agreed and paid $340.43 I gave her $5 in change. Ordering part for repair. ; ordrng 1 J13 (Job code) and 1 W10909089 (Door seal bottom)"
We serviced a
AMANA DRYER
Model NED4655EW
Near Greenville, SC 29607
Carl
Job Details:
08/01/2023
Found lose connection at the door switch reinstalled and tapped connector cycled unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Piedmont, SC 29673
Jerry D.
Job Details:
08/01/2023
"Heater open, installed heater w10518394 from truck stock, cycled unit through test and no leaks found unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Simpsonville, SC 29680
Carl
Job Details:
08/01/2023
Found imk fill tube heater open water line frozen l14; ordrng 1 W11551458 (Ss frz door) and 1 L14 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Easley, SC 29642
Matt
Job Details:
08/01/2023
Customer stated unit warmer up in both sections and all the ice melted and leaked on top the floor. It started to cool back down sometime in the idle of the night.Freezer temperature is 12 and fresh food is 39. Test 3 low side -18 and high side 95. Step 4 RC pressure 0 and 100 on high side. Step 5 FC low side -10 and high side 110. Three way valve Ohmed out correctly between 45-60. Tech line suggested replacing three way valve and filter dryer due to partial restriction in the system. Will need to flush out lines after removing refrigerant per tech line recommendations. Ice maker production may be slow or non existent due to cooling issue until repaired. File # 7736989706 ; ordrng 1 W11575003 (3 way valve) and 1 W11504431 (Dye dryer) and 1 MaorDeonly and 1 R600a (R600a) and 1 X20 (X20) and 1 Customerwouldliketopreschedule (Customer would like to preschedule)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arden, NC 28704
Brian
Job Details:
07/31/2023
"Found unit shaking in spin cycle. Unit not level. Leveled unit and tested observing for leaks and proper functions. At this time, all operations ok with no leaks detected."