We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/07/2023
"Customer just bought unit at fannings, missing drain pump, installed pump sent preid, cycled unit through test and no leaks found unit checks ok"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Seneca, SC 29678
Frank
Job Details: 08/07/2023
Found board not sending voltage to element.. replaced board tested working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Asheville, NC 28801
Brian
Job Details: 08/07/2023
"Installed all parts ordered. Tested unit multiple times observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Greenville, SC 29607
Carl
Job Details: 08/07/2023
"Ran diagnostics and a defrost cycle with limit bypassed no voltage and limit open. W10854027/,W11224591,j13 balance if he calls 484.94"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fountain Inn, SC 29644
Carl
Job Details: 08/07/2023
Installed new console ran diagnostics and a test cycle to ck operation unit ck
We serviced a
KITCHEN AID MICROWAVE/HOOD
Model KBHC179JSS03
Near Greenville, SC 29601
Carl
Job Details: 08/07/2023
Door spring broke j13; ordrng 1 Wp4452398 (Torsion spring)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Simpsonville, SC 29680
Carl
Job Details: 08/07/2023
Installed new control panel unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Piedmont, SC 29673
Carl
Job Details: 08/07/2023
Installed new ring and turn table unit ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KUIX305ESS1
Near Greenville, SC 29607
Carl
Job Details: 08/07/2023
When arrived unit was running found thin ice let cycle finish and water would backup in the bin adjusted drain hose and let unit cycle got good fill and nice slab unit ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/07/2023
"Replaced parts, they do use rinse aid but the dispenser was empty so I filled it up for them, also advised to use all the heated options to help with the drying, I did explain though that no matter what there will still be some water left over at end of cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Chesnee, SC 29323
Cliff
Job Details: 08/07/2023
"Found fill tube not inside of cup, adjusted the tube so that the water entered the cup on ice maker, ice maker cycled and filled with water with no issues, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gaffney, SC 29341
Cliff
Job Details: 08/07/2023
"Replaced bin, made sure the dispenser motor operates properly, all functions check ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cowpens, SC 29330
Cliff
Job Details: 08/07/2023
"Checked the evaporator fan behind back panel, the fan assembly was tight, the covers on back panel were seated tight, back panel was solid with no uneven spots, same with the condenser fan assembly was tight as well."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, SC 29615
Chris
Job Details: 08/07/2023
"Customer states unit gets off balance.sometimes unit will began washing/agitating All over again after unitIs in rinse. Unit passes automatic test mode. Drain hose is a proper height. Unit is firm and planted. Unit has off balance faults stored. Customer is getting unit off balance. Called tech line and spoke with joe. Ran automatic test and drain and spin cycle. Unit has from planted suspension. Wash basket is centered with the top. No sag in suspension. Unit works as designed,advised customer small or over size loads will get off balance easy. Joe advised loading technique for binary washer model is to put clothes in small piles around wash basket rather than evenly distributed clothes around wash basket. Unit works as designed . Went over use and care with customer. File number for call is 7737028694"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Greer, SC 29650
Chris
Job Details: 08/07/2023
Installed new gasket. Unit check is ok
We serviced a
AMANA DRYER
Model MED4655DW1
Near Lyman, SC 29365
Chris
Job Details: 08/07/2023
Unit has open thermal cut off fuse. Gave customer a blue book estimate with tax and shipping at $324.77. Installed new fuses. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lyman, SC 29365
Chris
Job Details: 08/07/2023
"Customer states unit makes knocking noise and has videos of compliant. Slider ,rotor and stator all check ok . Ran high spin in diagnostics.unit began making knocking noise. Stopped unit.removed agitator and knocking noise disappears. Reinstalled agitator correctly. Noise hasnt came back. Unit has no stored faults at time of arrival and unit hasnt returned in faults in test mode or regular cycle. Advised customer of slider noise is normal when slider is energized to move in upward or downward position . When checking slider gear case shaft moves up and down creating Knock.will order for repair ; ordrng 1 S17 and 1 W11449841 (Geaecase) and 1 W10734521 (Slider) and 1 W11510461 (Washplate) and 1 W11510462 (Cap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Greer, SC 29651
Chris
Job Details: 08/07/2023
Installed new strike. Unit check is ok.
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Greer, SC 29651
Chris
Job Details: 08/07/2023
Installed new part. Preheated unit to 350. Unit check is ok . Charged customer $74.99 labor. Svc fee paid previous visit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Asheville, NC 28803
Brian
Job Details: 08/07/2023
"When I arrived, customer service old me they have been having water leaking inside fresh food section. Inspected and found a hole in water reservoir. New Reservoir (W11613294) needed. Installed all other parts and tested. Found all defrost operations ok at this time. ; ordrng 1 W11613294 (Reservoir) and 1 L14 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/07/2023
"Serv bull fan motor inoperable, ordering, Q16; ordrng 1 Q16 (Q16) and 1 W11467021 (Interface) and 1 W10862067 (Cover) and 1 W10323459 (Thermistor) and 1 W10280385 (Thermistor) and 1 W10271541 (Connector)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Seneca, SC 29672
Frank
Job Details: 08/07/2023
Installed ice maker not working. Called tech line tested voltage to ice maker. Not getting 120 voltage; ordrng 1 W11580234 (Main board)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mars Hill, NC 28754
Kari
Job Details: 08/07/2023
"Two quick fix and unit showing Longfield code, found that there was a buildup of sediment in the cold side, also found that the unit is on a pump fed spring. Install new water valve unit checks ok; used 1 W11210463 (Valve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Mars Hill, NC 28754
Kari
Job Details: 08/07/2023
"Found unit showing would let code and motor code cleared errors and ran through diagnostic psycho fan unicycle, and completed the diagnostic cycle with no issue put unit into rinse and spin around the after it filled. As soon as it started to spend the basket it was shut off and then just blink the rents button after a while I got to be where he wouldnt even start a cycle anymore called Techline and spoke with Rich. I went through everything with him and told him that I put another new board in today and he said he could be bad feedback through the motor to replace the capacitor and if it doesnt work to replace the motor will need motor for repair after I put the pastor, and it did the same thing; ordrng 1 W11497303 (Motor) and 1 N15 (Job code) and 1 W11665968 (Lower harness), used 1 W10913953 (Shifter), and 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Walhalla, SC 29691
Frank
Job Details: 08/07/2023
Customer complaining too much water in. Recalibrated. Blew into pressure tube tested nwater level on quick wash.. water filling about half way in tub..
We serviced a
JENN-AIR WALL OVEN/MW
Model JMW3430IL02
Near Fair Play, SC 29643
Frank
Job Details: 08/07/2023
Replaced console tested working ok. Hooked upmto wi fi.. working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Weaverville, NC 28787
Kari
Job Details: 08/07/2023
"Took checks in the Techline had emailed me. Found 120vac between P3-3 brown and P5-6 orange. And also found 120vac between P5-6 orange and P1-2 white. You can also feel the heater getting hot with your fingers in the defrost. Installed new harness in the freezer since the defrost by metal previously had been spliced, and also made sure that the buy metal was in the proper place on the suction line. Went to head and put more foam tape on the freezer, back panel behind it, and silicones the back panel to the cavity just to make sure that we dont have any air leaking around the panel also checked and made sure all the door seals were good and they were sealing properly and that the doors were aligned correctly. There is no gap in around the door seals or separation of the cabinet and liner.. The cabinet liner had previously been siliconed. As of right now everything is sealing properly and everything else looks good. Unit checks OK"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Weaverville, NC 28787
Kari
Job Details: 08/07/2023
Installed parts unit checksok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexander, NC 28701
Kari
Job Details: 08/07/2023
"Quick pics found unit showing a 75 code like the shifter couldnt move properly. Customer states unit is making a grinding noise. She has to shut it off every single time when it gets into the rinse cycle she had some clothes in the basket so I went ahead and put it in a rinse and spin. I just watched the bottom found that when it is fully filled and starts to agitate the basket, the cam in the motor sitting on the floor and pulled the feet completely out of the cabinet and made it as high as I possibly could. I also replace the cam because the noise was coming from the teeth rubbing together, installed new cam, and with the washer sitting higher than it was originally ran the same Rinse and spin test found them now when its fully filled and agitating the basket that theres about 2 inches under the cam on the floor now so plenty of room for heavier loads in higher water content to not hit the floor and make noise and rub on the cam unit checks OK; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Travelers Rest, SC 29690
Matt
Job Details: 08/07/2023
Found fill nozzle frozen. Thawed nozzle and cycled ice maker. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Travelers Rest, SC 29690
Matt
Job Details: 08/07/2023
14215 Found ice maker fill nozzle frozen. Thawed out nozzle and cycled ice maker. All functions pass.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA1
Near Slater-Marietta, SC 29661
Matt
Job Details: 08/07/2023
Put unit in diagnostics and found error 7-2 ( wash motor failure) motor connection is tight. Verified power to motor. Motor will not run. Will order sump/motor and control. ; ordrng 1 W11460946 (Pump/motor assembly) and 1 Q16jobcode (Q16 job code) and 1 W11659647 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Travelers Rest, SC 29690
Matt
Job Details: 08/07/2023
"Found unit will lock, unlock then just sits. Found error code F9e1 ( long drain). Unit will not run in diagnostics either. Found connector broken at drain pump. Replaced connector. Tested operation. All functions pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Easley, SC 29642
Matt
Job Details: 08/07/2023
Found fresh food section temperature is 35 and freezer is -2. Ice container only half full. Ice maker will not cycle in test. Replaced ice maker. Checks o.k
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Easley, SC 29642
Matt
Job Details: 08/07/2023
Unit still does not dispense rinse aid. Called tech line and spoke to Adrian.he advised either mechannics of dispenser or control bypassing. Will order. Unit only energizes one time in diagnostics on step 14 so you must watch it through a whole cycle with panel off to see if it energized dispenser 2 times in cycle File number 7735853206.Customer wants unit replaced. Customer care 1-800-253-1301; ordrng 1 W10906422 (Control) and 1 N15jobcode (N15 job code) and 1 Maonly (Ma only) and 1 Mustrunawholecycleoncedone (Must run a whole cycle once done)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS1
Near Seneca, SC 29672
Matt
Job Details: 08/07/2023
Replaced upper harness with ice thickness sensor. Ran a harvest cycle. Checks o.k
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Spartanburg, SC 29306
Cliff
Job Details: 08/07/2023
"Ice maker had ice in tray, it cycled and filled with water in the test cycle, the temp was a little warm but all the food was frozen, I replaced ice maker just in case. One thing I noticed was her food in freezer was really tightly packed, I advised her she would need to open up some space for some airflow, but now ice maker cycled and filled with water"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Spartanburg, SC 29301
Cliff
Job Details: 08/07/2023
"Replaced parts, cycled all the burners, all functions check ok"
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS04
Near Hendersonville, NC 28739
Brian
Job Details: 08/04/2023
"Customer got F2e0 (keypad disconnected) after a power outage. Found F2e0 error saved in control. Cleared code. Reset unit at control. Preheated upper and lower oven and found unit reaching proper temps. Can not recreate issue. Informed customer that if issue happens again, the Control (W10877013) and user interface (W11430942) will be needed. Quoted customer 1193.42 to replace control and ui. Customer understood and does not wish to proceed with any repairs at this time. Collected 125 for service call."
We serviced a
MAYTAG OVEN
Model MEW7530DS00
Near Weaverville, NC 28787
Kari
Job Details: 08/04/2023
Put unit into bake cycle with my thermocouple. Put unit into bake cycle and found at 350 unit got there in about 8 minutes after the preheat beeped and the Avery from that cycle was about 340 which is in range of 350 average. Turned to 400 and unit really struggled passed 362 and then I turned it to 425 and unit took about 30 more minutes getting to 378 but it never started to climb at a rate it should when preheating to 400 or 425. Would need board and sensor for repair. Gave cuest est of $575.85 for parts and labor. Also let them know control is on a factory BO. Collected $74.99 by cc office ran and emailed receipt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Arden, NC 28704
Kari
Job Details: 08/04/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/04/2023
"Service bulletin, ordering, j13; ordrng 1 W11437245 (Dispenser) and 1 W11041150 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/04/2023
"Found frez evaperator frozen, cntrl not responding, estimate 591.00, customer"
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29BBMS01
Near Travelers Rest, SC 29690
Matt
Job Details: 08/04/2023
Found fresh food evaporator frozen over. Main control and thermistor need replaced. Control is no longer available per part look up. Control W10603638. Thermistor WPW10277799. Thawed or fresh food evaporator so it would work for customer temporarily.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS06
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/04/2023
"Light socket broken, installed w10210871 from truck stock cycled unit through test and unit checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Easley, SC 29640
Jerry D.
Job Details: 08/04/2023
"Frez door liner cracked and cannot hold seal in, refrigerator door is warped and not sealing top left, ordering, j13; ordrng 1 W10636409 (Door frez white) and 1 W10636410 (Fresh dor white)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Easley, SC 29640
Jerry D.
Job Details: 08/04/2023
"Pump inoperable, ordering, j13; ordrng 1 W11164469 (Sump and motor)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Asheville, NC 28803
Brian
Job Details: 08/04/2023
Found f3e2 (open or shorted exhaust thermistor) error code. Tested and found thermistor bad. Also found control not entering diagnostics properly. Thermistor (WP8577274) control (W11525996) sensor harness (WPW10298258) test kit (W11224254) needed. ; ordrng 1 L14 (Job code) and 1 WPW10298258 (Sensor harness) and 1 W11224254 (Test kit) and 1 WP8577274 (Thermistor) and 1 W11525996 (Control)
We serviced a
WHIRLPOOL RANGE
Model JES1750ML0
Near Travelers Rest, SC 29690
Matt
Job Details: 08/04/2023
Found left side panel dented. Needs replaced.; ordrng 1 WPW10162245 (Left side panel) and 1 L14jobcode (L14 job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Boiling Springs, SC 29316
Matt
Job Details: 08/04/2023
Found unit has stopped cooling. 47 in freezer and 67 in fresh food. Ice melted and leaked all over the floor. Found no fan or compressor running. Unit is on a properly polorized and grounded dedicated circuit. Powered unit off and back on and it only runs for a minute then turns off. Ran diagnostics and all functions pass. Called tech line and spoke to Chris. Chris recommended replacing main control for logic failure. 7737020805 Our cost on main control is 117.54 including tax.; ordrng 1 MaorDeonly (Ma or De only) and 1 W11449482 (Control) and 1 F12jobcode (F12 job code) and 1 Pleasepreschedule (Please pre schedule)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hendersonville, NC 28791
Brian
Job Details: 08/04/2023
"Found water turned off when I arrived. When water was turned on, I found a slow drip into ice maker. New ice maker (W11546935) valve (W11645245) connector (WP2314271) connector (8201815) needed. ; ordrng 1 W11546935 (Ice maker) and 1 W11645245 (Valve) and 1 WP2314271 (Connector) and 1 8201815 (Connector) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Piedmont, SC 29673
Jerry D.
Job Details: 08/04/2023
"Heater open thermostat open, ordering, j13; ordrng 1 W10724237 (Heater) and 1 3387134 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Hendersonville, NC 28792
Matt
Job Details: 08/04/2023
Found when I tapped refrigeration system unit was out of refrigerant. Pressure tested unit and found leak at factory high side lock ring fitting. Removed fitting and replaced it. Pressure tested. No more leaks found. Pulled a vacuum and weighed in 68 grams of r600a.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Greenville, SC 29615
Carl
Job Details: 08/04/2023
Found valve reciving voltage installed new valve cycled unit got good fill
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Greenville, SC 29607
Carl
Job Details: 08/04/2023
Installed new adjuster brackets unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Simpsonville, SC 29681
Carl
Job Details: 08/04/2023
Found door harness worn and damaged advised customer of issue
We serviced a
KITCHEN AID COOKTOP
Model KICU509XBL
Near Simpsonville, SC 29681
Carl
Job Details: 08/04/2023
Installed new module cycled unit with propr pans and sizes all boilded water unit ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVB00
Near Simpsonville, SC 29681
Carl
Job Details: 08/04/2023
Installed new optics and module cycled unit to ck operation and fill unit ck ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fairview, NC 28730
Brian
Job Details: 08/04/2023
"Found f0e5 (off balance load). Found tub ring got stuck under frame on back panel. Found Service pointer (W11684122) regarding this issue, stating that the spin basket has been causing off balance issues. Following service pointer I found no QR code on spin basket. New spin basket (W11172199) hub (W10528947) and tub ring (W11550886)Chrisb42262@yahoo.com; ordrng 1 W11172199 (Spin basket) and 1 W10528947 (Hub) and 1 W11550886 (Tub ring) and 1 L14 (Job code)"
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Black Mountain, NC 28711
Kari
Job Details: 08/04/2023
"Took a quick pics found all the lights are dim and one of the refrigerator lights was completely out found that they were all single point lights. There is a service pointer that just came out this February about changing the modules to the triple point lights due to the continuous failure of the single point lights. Service pointer W11606409 covers lights under SCode S84638. Pointer states that It covers lights up to the first 5 years of life. We are four months outside of that time frame gave customer estimate of $468.92 Customer is going to call Jenn-air to see if they will Given authorization due to the fact that we are only four months past that date and this is the second time, these lights have failed. They were given an authorization in February of last year when I put new single point lights in, but that was a full year before the service pointer came out. Had Office run CC for $125 trip charge an email receipt"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Swannanoa, NC 28778
Kari
Job Details: 08/04/2023
"Took quick pics found unit showing no codes, but did find that it would make a squeaking and a Loud grind when its spinning tipped unit back found where marks on the other side of the sound shield. We had been rubbing on the floor as customer what happened to the leveling feet on the unit she said that they took them off because she didnt want the washer to be taller than the dryer. I explain to her about the floating basket and how the suspension will sink down from the way to the clothes in the water and then we really need to be able to lift the machine off the floor since theres only about an inch variation between the bottom of the motor in the floor with no feet on it Im going to see if we can mail the feet to the customer. Also replaced cam since the teeth have been worn down, and there was aware mark in the bottom of the wheel; ordrng 1 W11213957 (Feet-4) and 1 Joecanwemailthesetothecustomer (Can we just mail it)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Walhalla, SC 29691
Frank
Job Details: 08/04/2023
Lid not closing all the way. Looks like it has stress crack.. quoted 787 to repair.. declined service
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Seneca, SC 29672
Frank
Job Details: 08/04/2023
Ran tested.. leaking on front left.. has old style tub ring replacing tub ring as per w11651001 service pointer.. ; ordrng 1 W11590590 (Tub ring) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL OVEN
Model KDRS483VSS03
Near Seneca, SC 29672
Frank
Job Details: 08/04/2023
Found both fans thumping inside.. need 2 fans one for 18 inch and 30 inch oven.. quoted 736.20. Paid 368.10 ck.. owe 368.10; ordrng 2 W10860984 (Fans)s and 1 Jobcodeq16 (Job code q16)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Powdersville, SC 29673
Jerry D.
Job Details: 08/04/2023
"Cycled through test and calibration, heater is pulling 6.5 amps, adjusted dispenser, advised on rinse aid."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS00
Near Salem, SC 29676
Frank
Job Details: 08/04/2023
Ran through diagnostics running ok. Found no issues
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pickens, SC 29671
Frank
Job Details: 08/04/2023
Tested cycle temp goes to 160.. doesn't come back up.. timer bad.. ; ordrng 1 WPW10185992 (Timer) and 1 Jobcodel14 (Job code l14) and 1 WP8318268 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Marshall, NC 28753
Derek
Job Details: 08/04/2023
Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok.
We serviced a
KITCHEN AID RANGE
Model KSEG700EBS4
Near Liberty, SC 29657
Frank
Job Details: 08/04/2023
Sensor good.. needs control board customer declined service at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Taylors, SC 29687
Chris
Job Details: 08/04/2023
Unit has shorted capacitor. Capacitor shorted other components . Replaced components. Unit check is ok ; used 1 W11481722 from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Greer, SC 29651
Chris
Job Details: 08/04/2023
Customer has had gas company out and gas company detected leak at gas line fitting that attaches at regulator. Gas leak detector on maximum sensitivity did not find leak. Used windex and fitting began to leak. Gas line and fittings are tight. Called safety and spoke with misty. Misty advised customer will have to call gas company or plumber for repair since gas line fitting is leaking and not actual appliance .safety team will not give parts authorization for age of appliance and for incoming gas line leak . Safety team also states labor on authorization is for trip and diagnoses only. Sr number for call is 7736955231. Double labor for diagnosis is w1831m0wl2
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Lyman, SC 29365
Chris
Job Details: 08/04/2023
Installed new control. Unit check is ok .w182zk1nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Spartanburg, SC 29301
Chris
Job Details: 08/04/2023
"Installed new parts, unit check is ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moore, SC 29369
Chris
Job Details: 08/04/2023
Installed new parts. Unit check is ok
We serviced a
WHIRLPOOL WASHER
Model LAT9804AAE
Near Spartanburg, SC 29302
Chris
Job Details: 08/04/2023
Unit has inner tub leaks. Unit also has bad selector switch. Called third party team and spoke with Becca. Unit is unrepaiable. Was advised to close call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Campobello, SC 29322
Chris
Job Details: 08/04/2023
Unit has defrost failure. Ordering parts for repair ; ordrng 1 W11650660 (Heater) and 1 Anytech and 1 N15 and 1 Wpw10384183 (Thermistor) and 1 W11559968 (Fan)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Fairview, NC 28730
Brian
Job Details: 08/04/2023
"Found f1e2 (motor control fault) f7e1 (basket speed fault). When in spin cycle, I Found loud squealing and spin basket doesnt reach full speed and shuts down. Inspected and did not find anything stuck between tub and spin basket. Found gearcase and related parts, in need of replacement. Hub (W10528947) gearcase (W11454372) cam (W10721967) belt (W11239857). Quoted customer 739.33 to complete repairs. Clydewright@bellsouth.net"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Easley, SC 29642
Frank
Job Details: 08/04/2023
Picked up tub ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Powdersville, SC 29642
Frank
Job Details: 08/04/2023
43 motor fault. Running ok.. customer has home insurance.. need to contact them. Would replace sump and control
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Mills River, NC 28759
Brian
Job Details: 08/03/2023
"Customer said unit will stop cooling, and then start again. Found unit had full frost pattern, but a frost ball on evaporator. Drain tube (W10619951) Harness (WPW10143759) and control (WPW10503278) needed. ; ordrng 1 W10619951 (Drain tube) and 1 WPW10143759 (Harness) and 1 WPW10503278 (Control) and 1 L14 (Job code)"
We serviced a
WHIRLPOOL OVEN/MW COMBO
Model KOCE500ESS20
Near Greer, SC 29650
Chris
Job Details: 08/03/2023
Called trade care and spoke with netra. New authorization number is W182cs1nl2
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Abbeville, SC 29620
Jerry D.
Job Details: 08/03/2023
"Lid loc code, installed a new loc , ran spin unit ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Taylors, SC 29687
Chris
Job Details: 08/03/2023
Unit has broken wires in wire jacket. Showed customer broken white and yellow wires. Unit needs door . Wire harness is made into door and cant be replaced . Gave customer a blue book for repair with tax and shipping at 1607.89. Customer denied repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Greer, SC 29650
Chris
Job Details: 08/03/2023
Unit is making ice upon arrival . No faults in test 56.. water line heater checks good. Unit fills in test 45. Freezer temp is at 1 degree. Ice bin frozen to door. Cleared bin. Customer to monitor for 30 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Greenwood, SC 29649
Jerry D.
Job Details: 08/03/2023
"Installed 2 modules, all functions are working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Greenwood, SC 29646
Jerry D.
Job Details: 08/03/2023
"Motor humming, installed w11162561 from truck stock, cycled unit through test and cam is grinding, actuator noise, installed w11398781 from truck stock cycled unit through test and unit checks ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Piedmont, SC 29673
Matt
Job Details: 08/03/2023
"Out unit in diagnostics and found error codes F0E2 ,F5E2,( oversuds,lock code) Ran auto test and all functions passed. Put a load of towels in washer and ran a quick wash. Called tech line and talked to Robert. He stated there is a fan in this unit that will run up to 16 hours or until customer opens the door if fresh hold its selected. Found that on the normal cycle this setting automatically comes on. Robert advised to turn that setting off and run a cycle and the board should remember the setting.File number 7737010705."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Westminster, SC 29693
Frank
Job Details: 08/03/2023
Found condensation in freezer. Puddles of water on shelf in rc. Found top left hand corner gap between door and cabinet.. air leak; ordrng 1 W11023679 (Refrigerator door) and 1 W11023679 (Freezer door) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HBS01
Near Westminster, SC 29693
Frank
Job Details: 08/03/2023
Replaced door .. looks good closes good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Greenwood, SC 29649
Jerry D.
Job Details: 08/03/2023
"Switch inoperable, installed new switch unit checks okay"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Greenwood, SC 29646
Jerry D.
Job Details: 08/03/2023
"In test 3 codes motor actuator drain codes, in test Clutch is grinding drain pump noisey, drain is clear, during test something popped near motor and now Cntrl is dead, ohms ok, volts and polarity good, ordering, j13; ordrng 1 W11578563 (Cntrl) and 1 W11450610 (Harness) and 1 W11398781 (Actuator) and 1 W11222394 (Motor) and 1 W10775446 (Drain pump) and 1 W11162561 (Capacitor)"
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL03
Near Gray Court, SC 29645
Carl
Job Details: 08/03/2023
Installed new evap cover and heater cycled unit ck ok
We serviced a
KITCHEN AID MICROWAVE
Model KOCE500ESS05
Near Spartanburg, SC 29301
Matt
Job Details: 08/03/2023
Replaced magnatron tube and inverter. Tested operation and all functions pass.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Donalds, SC 29638
Jerry D.
Job Details: 08/03/2023
"Cntrl inoperable, volts and polarity good, installed cntrl sent preid, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fletcher, NC 28732
Brian
Job Details: 08/03/2023
"Installed new door switch and using shim, leveled unit the best I could with the floor being so unleveled. Customer ok with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Mills River, NC 28759
Brian
Job Details: 08/03/2023
"Installed main control. Tested unit and found cycle signal slightly louder, but customer is still unhappy with volume of signal. Informed customer that the unit I working as designed and if they have further concerns, to contact whirlpool customer service. Customer understood. At this time, all operations ok."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pisgah Forest, NC 28768
Brian
Job Details: 08/03/2023
F8e1 (long fill). Tested in diagnostics and found hot water coming out when cold water should and cold water coming when hot should. I found waterlines reversed. Unable to pull unit out due to trim in from of unit. Customer removed trim in front of unit. I was unable to turn off water at cut off valves. I informed customer of situation and they said that they are able to turn off water when the husband gets home and they can switch water lines.
We serviced a
AMANA REFRIGERATOR
Model BX21VE
Near Candler, NC 28715
Kari
Job Details: 08/03/2023
"To quick fix fan units refrigerator completely warm in the freezer is pretty warm as well. Found that there is condensation on the back wall dripping from one of the suction lines out of the compressor. Cleared debris from condenser. Took freezer apart and took back panel off. found the evaporator for us. Pattern was pretty normal except theres a giant ball of ice around the top, upper right hand corner where the suction lines and the cap tubes go through the cabinet, took my steamer and defrost it out all ice. When I plug the refrigerator back in and found that the fan motor was not starting on its own and I flipped the blade. It did start a little bit but its really wobbly inside of the motor after about five minutes the van cut off completely before I could get the freezer put all the way back together. Will need freezer fan and freezer gasket for repair.; ordrng 1 WP12013209Q (Fan motor) and 1 L14 (Job code) and 1 WP12550101Q (Freezer gasket Freezer gasket)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near West Union, SC 29696
Frank
Job Details: 08/03/2023
"Found lint screen clogged with lint, tested heating. Operating to specs.."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Hendersonville, NC 28791
Brian
Job Details: 08/03/2023
Found bake elemnt not coming on. Unit getting proper voltage. Found bake element bad. Installed new Bake elemnt (W11182108) and tested. Found all operations ok at this time.