Installed new console. Cycled unit through quick wash all components working and all functions pass.

Emptied water from unit using shop vac. Installed all parts that were ordered cycled unit through diagnostics cycle and quick wash all components activating and all functions pass.

Customer called back said unit is humming and shutting off. Need transformer and interlocks for repair ; ordrng 1 W11628655 (Transformer) and 1 W11493414 (Interlock) and 1 Q16 (Job code)

"Both glass cracked during baking, liner finish damaged, screws stripped in plastic vent, ordering, j13; ordrng 1 9761344 (Liner) and 1 W10884159 (Glass outer) and 1 W10746436 (Trim left) and 1 W10746435 (Trim right) and 1 W11242950 (Assy handle)"

"Display dead, ordering, j13; ordrng 1 W11511568 (Cntrl)"

Installed freezer fan components and tested. Found all operations ok with no leaks or unusual noises.

Installed parts. Cycled unit. Unit checks ok.

Freezer door was not closing properly very stiff closing and catching. Installed parts. Cycled unit. All functions of unit checks good.

"Found ice maker fill tube not inserted into ice maker properly. Extended fill tube and tested. At this time, all operations ok with no leaks detected."

F2e1. Stuck key error.. ordering console; ordrng 1 W11449431 (Console) and 1 Jobcodel14 (Job code l14) and 1 Walldolly (Wall dolly)

Found. Fc 2 degrees. 50 degrees in rc.. damper rattling. Test 3 EVAP fan not running. Valve came in control box.. need to re order control board. Test 4 no good frost pattern on EVAP..; ordrng 1 W11224256 (Control board) and 1 WPW10479155 (Damper) and 1 W11578030 (EVAP fan) and 1 W11614224 (Compressor) and 1 W11504431 (26a) and 1 W11504415 (26b) and 1 W11506621 (26c) and 1 W11506635 (26d) and 1 R600 (R600) and 1 Sealedsystemtech (Sealed system tech) and 1 Jobcodex20 (Job code x20) and 1 W11598434 (Evaporator) and 1 W11506620 (20a) and 1 W11504450 (20b) and 1 w11506635 (Access port) and 1 wpw10143759 (Dye drier)

Tried console. Downdraft fan still not working.. replaced board and ribbon. Tested down draft fan working. Board was defective. Didn't need console..

Found when microwave cooks at the end of time doesn't beep. Went through settings. Showed customer how to turn on and off end tone.. tested working ok

"Found top of washer warped and discolored, found control panel cracked and found strike to washer door cracked in half will order top and strike and return for repair.; ordrng 1 WPW10208373 (Top) and 1 W11316914 (Strike)"

Replaced rc ice maker. Fc making ice ok temps ok.. found water spout in ice maker frozen. Unplugged tested working ok. Didn't feel the need yet to change boards..

Replaced knob and timer tested working ok

Found lose connection sthe molex connection of in comeing power reinstalled pin in molex aplyed power cycled unit ck ok

Found imk stalling j13; ordrng 1 W11557001 (Imk) and 1 J13 (Labor)

Unit has file number from previous visit as working as designed . Cusotmer doesnt like unit . Called trade care and spoke with correl.correl advised to charge customer or refer customer to customer service. file number 7737274592

Installed new parts. Unit check is ok . Called trade care for new labor authorization is w19k4b0dl1

Installed new parts. Unit check is ok . Called trade care for new labor authorization for bad /new part within last 90 days. Spoke with Tenisha . New labor authorization is w19k481dl1

Found frozen water tank. E2 in test 56. Thawed tank. Reset faults. Unit check is ok

Found unit not draining water effectively and not washing effectively sump assembly and drain pump are weak from usage over the years gave customer estimate of 1026.00 for repair customer denied estimate collected trip charge of 125.00

"Found unit not cooling properly and not sealing in freezer. Gasket has came out of door, causing seal issue and temp problem. Adjusted and reinstalled gasket. Cycled unit. Unit checks ok."

"Customer had another company come out. Did not enter home, did not service unit."

Found unit nit cooling in either section. Found frost ball on inlet of evaporator. Will order evaporator and compressor.; ordrng 1 X20jobcode (X20 job code) and 1 W11546692 (Evaporator) and 1 Sealedsystemtech (Sealed system tech) and 1 R600a (R600a) and 1 W11580057 (Compressor) and 1 W10143759 (Drier filter) and 1 W11506635 (Port)

Installed parts unit checks ok. Had office run cc for balance of $284.02 and email receipt

Installed parts tested working ok. Ran water shown no leaking..

Freezer led is hanging with broken wires in liner. Called tech line and spoke with Aaron. Unit is unrepairble .Unit is being submitted for replacement. File number for call is 7737902466

"Cycled unit found slight burning smell and motor kicking off after a few seconds. Checked incoming voltage unit getting 240 volts, took unit apart found burning smell coming from lint everywhere all around heater and inside of heater housing checked ohms on motor, motor had .3 to .6 ohms checked heating element 9.8 ohms, blower housing fuse .2 ohms, heater housing fuse .2 ohms called techline, techline said that the motor most likely over heated from blocked vent in back of dryer causing a lot of heat and extra lint to be found all inside the dryer. Removed lint clogging the vent in back of dryer vacuumed almost all of lint inside dryer on motor blower wheel heater and all the wiring and housing. Put unit back together cycled unit through quick dry no abnormal smells vent cleared and pushing air through properly advised customer to get house vents cleaned seeing as that could be part of the issue. unit no longer cutting off all functions pass.SR#7737905338"

"Found ice around evaporator fan motor, removed frez door and all drawers and evaperator panel found defrost heater unplugged right side, plugged heater in removed ice, reassembled unit, cycled heater unit chks ok"

Installed parts tested working ok

7-1. Heater turned off. 4-3 motor not running.. heater circuit tested ok 10 ohms. Replaced control tested working ok

7 degrees in fc. 37 in rc Filter dryer. Pull vac 45 min. Recharge system. Called Techline file. 7737900787. ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (28a) and 1 W11504431 (28b) and 1 W11506619 (28c) and 1 wpw10143759 (Dye drier) and 1 w11506635 (Access port) and 1 R600 (R600) and 1 Sealedsystemtech (Sealed system tech)

Changed dented door

"Replaced suspension,actuator,cam kit and belt. Ran a quick wash cycle."

"Took quick pics, found. When trying to use microwave found the open close door error occurred and wont start cycle, Unit showing 6-8 code, states the MW ACU has lost communication to the console. Followed the tech sheet and found the harness to be good, found it states the programming is corrupted and needs to be replaced would need mw acu and console for repair. All boards are covered under 5 y part warranty through manufacturer. Gave cust est of $404.61;if we need switches, gave customer est of $267.70. Cust agreed had office run cc for $125 and email receipt ; ordrng 1 W11093254 (Ui) and 1 N15 (Job code) and 1 W11325786 (MW acu) and 1 W11449277 (Switch harness)"

"Customer informed me that there was another company out here for the same issue and replaced the control. Customer provided me with previous company write up. According to their paperwork, the part they put on is the correct control. Checked and found F6e4 (error code not listed) saved in control. When entering diagnostics, control was erratic and not responding properly. Was able to get bake burner to ignite, but control would beep periodically and eventually gave F2e1 (shorted keypad). Contacted tech support and spoke to Austin. He verified that the parts installed by previous company were correct, and that he previous company called in to tech support. He recommended replacing the control (W11620481) again. He said that the temp sensor may also be effecting the control. Sr number (7737907352) I would like to replace Temp sensor (WPW10181986) and Harness (W11465032) as well. Austin recommended we order control through parts research so they can test part before sending out. ; ordrng 1 WPW10181986 (Temp sensor) and 1 W11465032 (Wire harness) and 1 W11620481 (Control) and 1 JRchecknote (Check note) and 1 L14 (Job code)"

Installed parts. Cycled unit. Unit checks ok.

Turned power off at breaker. Replaced main control. Turned power back on and checked model and serial number in unit info. All match. Turned off breaker and replaced ui control. Turned power back on. Tested both ovens at bake and 350. All functions pass.

"Installed console, chks ok, customer found big gaps between glass and front panel, she rejected panel, reordering, j13; ordrng 1 W11647013 (Panel outer door)"

Inspected oven. Found oven to be an aqua lift model. Verified unit heats during aqua lift. Sending customer aqua lift help number 1-800-253-1301

Cycled unit to 350 and 400? unit performed to factory specs unit ck ok

Found unit had a lose connection at the wall plug reinstalled cyed unit ck vent of any issues ck good air unit ck ok

"Took quick pics, found unit still extremely loud when spinning. Took top and back off and found when it spins with nothing it pins fine. But if you put anything in it, a larger or the smallest of loads it bounces around like its going to explode. It has gotten significantly worse since the last time I was here. Unit is level on the floor on all four sides. Unit is on a pedestal but the pedestal was bought with and is made for this washer. Pedestal feet are locked and it is secured to the washer properly. When you push the tub up and down and back and forth it feels and sounds like the inner basket is separating inside of the tub. Called techline and spoke with Drew, I gave him the history of the job and told him what I found today, he said to take it off the pedestal and see if it still does it, if that doesnt fix it we would need to reorder the tub assembly and this will be the third one in this machine in a year and a half. Customer is calling manufacturer to see if they will cover labor since repair isnt even 6 months old yet and its worse than before a gave customer est of $515 for labor. Customer calling whirlpool, will call us back with next steps. Had office run cc for $125 and email receipt"

Installed listed parts cycled unit through test and all functions are working properly

Found long drain error and door lock error stored in unit. Latch not operating. Cleared coin trap in pump and replaced lock latch assembly. Cycled unit. All functions of unit checks good. Cleared errors.

Found bad start device. Replaced starter. Unit began to run. Unit check is ok ; used 1 W11547180 (Start device) from stock

Ordering door for repair ; ordrng 1 W11254957 (Door) and 1 Q16 and 1 W11366500 (Tube) and 1 W11557001 (Imk)

Customer canceled visit. spoke with customer on phone and he has 60 months part warranty on certain parts unit is barely a year old advised customer we cant claim for warranty parts. Customer will need Frigidaire service company. No charge . Did not work on unit . Customer not willing to pay and will contact warranty service provider

"Cusotmer states unit vibrates , makes loud noises and has long cycle times. Unit isnt level and right side is leaning. Leveled unit. Unit has no known service pointers for this model and serial range. Wash basket holes are punched out and clear. Unit has no stored faults . Suspension is firm and tight. Ran automatic diagnostic cycle . Unit passed with normal function and noises. Advised Customer about cycle time . Cycle time cant be charged and is programmed from factory with preset cycle times .Unit works as designed. Unit check is ok"

Unit is over 40 years old and was bought 2nd hand but Cusotmer several years ago . Cusotmer states he smelt burning smell. Unit has no damaged component and works as designed during service visit. Called safety team and after 30min hold no answer

Cusotmer states unit will randomly die and unit will warm up. Cusotmer will have to flip breaker to get unit to turn back on . Unit will stop running but panel will still be illuminated. Unit has several led light out . No damage to 5th drawer control . 5th drawer board is fully functional and operates. Unit makes full bin of ice. No faults in test 56. Freezer checks at 3 degrees as fresh food is at 40. Both fan test pass diagnostic test. No defrost failure on fresh food evap. Removed freezer evap cover and unit has giant ball of ice around cap tube. Full frost pattern on evap. Freezer led is hanging with broken wires in liner. Called tech line and spoke with Aaron. Unit is unrepairble .Unit is being submitted for replacement. File number for call is 7737902466

Installed new parts. Unit check is ok . New labor authorization is w19jnv1nl2

"Found upper rack left adjuster broken will order adjuster. Gave customer estimate of 240.31 customer accepted estimate of 240.31 collected estimate today, will return with adjuster for repair.; ordrng 1 WPW10546503 (Adjuster)"

Removed unit. Installed all parts. Installed unit back into place. Cycled unit twice and unit sounds perfect now no squeaking everything checks ok and all functions pass. 2 man authorization k19jbz0nl2

BHresurce@ whir. 7737853019. Receipt is dated 11 12 23.. console not responding.. need board and control.. paying trip charge today.. called whirlpool need to update purchase date and they will cover.. ; ordrng 1 W11478524 (Ui control) and 1 Jobcodej13 (Job code j13)

Found floor discolored in front of dish washer.. called Techline 7737898168 .. need rinse aid in machine looks empty..

"Took quick pics found unit taken out, working pulled unit out found that control is sending 250 down to the bake element with a bake element is showing an open line, despite there being no cracks or breaks in the rod itself. Will need for repair gave cust est of $280.01 with 10% military discount. customer agreed and paid in full. Will have Rachel mail receipt through the regular mail. Also prescheduled customer for Wednesday the sixth.; ordrng 1 WP74010750 (Bake element) and 1 J13 (Jobcode)"

Installed parts unit checks ok

Installed new door switch l tested and found all operations ok at this time. Did not move unit.

Customer complaint is that fresh food is too cold. Vegetables and water tank freezing on recommended settings. Found no ice build up on evaporator. Damper operations ok at this time. Tested thermistors and found them ok. Main control (W11035836) needed. ; ordrng 1 W11035836 (Main control) and 1 L14 (Job code)

"Init is heating sometimes, and sometimes isnt. Unit is getting proper voltage. Found e72 (ntc 1 failure) and e73 (ntc 2 failure). Tested and found Thermistor (5304513591) thermistor (5304520302) and control (5304529910) needed. ; ordrng 1 5304513591 (Thermistor) and 1 5304520302 (Thermistor) and 1 5304529910 (Control) and 1 U18 (Job code)"

Found bake element not coming on. Inspected and found bake element broken. Quoted customer 382.99 to complete repairs. Customer wished to proceed. Collected total. Bake elemnt (W10779716) Tsolomon597@gmail.com; ordrng 1 W10779716 (Bake element) and 1 L14 (Job code)

Installed user interface and main control. Tested all functions and found operations ok at this time. Did not move unit.

Found rear axcess panel lose removed an sdjusted ref lines an reinstalled panel unit ck ok

Found heater ; ordrng 1 Wp8544771 (Element)

Installed new blower and control cycled unit ck ok

Helped S.R on this.

Found unit makes loud vibration and banging checked diagnostics no error codes. Checked model on service matters found unit has service pointer for inner basket not having a QR code on the outside of the basket that the basket must be replaced checked unit for QR code could not find a QR code anywhere on the basket will order inner basket. Will order suspension as well just in case.; ordrng 1 W11172199 (Inner basket) and 1 W11217817 (Suspensions)

Rc EVAP all frozen up.. quoted and paid 362.57. Melted ice replaced fan harness..

Checked. Replaced door gasket.. tested working ok

Valve sticking open filling machine.. need to order no truck stock; ordrng 1 W11434044 (Valve) and 1 Jobcodel14 (Job code l14)

Cord and block burnt out.. replaced tested working ok; used 1 Pt220L (Dryer cord) from stock

Replaced UI console and gave customer the QR code. All functions passed.

Installed new ui still got error code ck connections and door switches can hear them click j13 wall dolly will collect on return ; ordrng 1 W10915648 (Apl microwave mgmt) and 1 Walldolly (Tool)

"Found refrigerator door uneven not resting on pin correctly adjusted door, door even but still not sealing found top corners of gasket warped warmed up gasket to get wrinkles and warps out all warps and wrinkles now gone refrigerator cooling and sealed unit checks ok."

Installed new sump cycled unit pump work for the first rinse cycled drained pump is working but not spraying send supervisor ; ordrng 1 W11665769 (Sump) and 1 Cleartubdoor (Tool) and 1 W11305303 (Acu)

Installed new thurmal fuse set unit to 450? fan had debre in cooling fan remove started cooling unit xk ok

Installed new imk and valve cyxled unit ro ck operation unit ck ok

"Replaced ice maker, checks o.k"

Found loose connection at heater causing no heat fixed loose connection cycled unit through timed dry unit is heating all functions pass.

Installed listed parts cycled unit through test and calibration and unit checks ok

Replaced therma fuse.. tested working ok

Ice maker not harvesting in test mode.. water not coming in ice bin and water spout frozen.. melted ice tested working ok.. need to keep an eye on if it freezing up may need door.

Damper motor open and a bad control advied customer of issues and is not going to repair unit

Found slider worn f12; ordrng 1 W10734521 (Slider kit) and 1 F12 (Labor)

Installed new control cycled unit to 350? unit ck ok

"Left front burner switch inoperable, installed switch sent preid, cycled unit through test and all functions are working properly"

Found in test 47 showed ice maker thermistor 02 open circuit. Ice maker needs replaced. Gave customer estimate to replace to replace the ice maker part plus tax only.117.72 customer is going to watch and see how it does before deciding.

Found control non responsive. Found sharp bend in touch panel ribbon connector. Straightened ribbon and re tested. Found F7e1 error. Ran diagnostics and found capacitor open. Replaced capacitor and retested. Unut now runs and control stays on.blue book estimate to replace ui control is 676.00; used 1 W11395618 (Capacitor) from stock

Installed parts. Pulled vacuum. Charged unit with recommended charge per data tag. Cycled unit. Unit checks ok. Policy adjust is W19J1T0AL1.5

Installed parts. Cycled unit. Unit checks ok.

Installed parts. Cycled unit. Unit checks ok. Policy adjust is M19J3T0NL2

"Took quick pics, found unit belt had broken and rolled up installed new dryer kit and leveled unit. Unit checks ok"

Took a quick pics found unit left side door. Had issues in the finish and had a scratch across the front. Installed new door unit checks OK

Nate 7737890699 installed encoder and encoder harness plugged unit in and found the ui flashed all the lights and then went dark like it should when first plugged in. Unit wouldnt turn on or go into diagnostics. Control is sending 12DCV to ui. Called Techline and spoke with Nate. He said to re-order encoder if weve got proper voltage from the outlet on a dedicated circuit and then we also have proper voltage into the UI but its not powering on told customer customer for right now is refusing repair just because the manufacture states that they wont entertain anything else as long as There is a file open.

"Temps 36@1, Alot of Ice cubes in bottom of freezer, in bottom Found freezer door not sealing properly frost around door switch , door switch not working properly, causing imk to dump ice when frez door is open, adjusted frez door seal and door to seal better, cleared ice from door switch , switches and seal ok, unit chks ok"

"Found door hinge screws loose causing water to drip out under door , tightened and adjusted door cycled unit through test and no leaks found unit checks ok"

Installed listed parts cycled unit through test and calibration and unit checks ok