We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Taylors, SC 29687
Chris
Job Details: 08/18/2023
Unit makes ice. Freezer is at degrees. Freezer fan activates in test 56. Fresh food fan doesnt activate in test 57. Unit needs cover. ; ordrng 1 Q16 and 1 W11610999 (Evap cover)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/18/2023
Installed listed parts cycled unit through test and no leaks found all functions are working properly
We serviced a
KITCHENAID DISHWASHER
Model KUDSO3FTPA2
Near Taylors, SC 29687
Chris
Job Details: 08/18/2023
Unit is installed in cabinet on pedestal. Unit has broken link kit. Gave customer a bluebook estimate with tax and shipping at $464.15. Customer denied repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/18/2023
"Ran unit in test, motor grinds and thtows a code f10e4, diverter code, in test diverter clicking, ordering, Q16; ordrng 1 Q16 (Q16) and 1 Mattonly (Matt only) and 1 W11524471 (Cntrl) and 1 W11345228 (Sump and motor)"
We serviced a
KITCHEN AID MICROWAVE
Model KHMS1850SSS-2
Near Greer, SC 29650
Chris
Job Details: 08/18/2023
Customer states we would bring parts to repair unit and was told svc fee would cover parts and labor. Unit has door sag and shorted door switches. Unit has no parts available.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details: 08/18/2023
"Temps are good, imk broken, installed imk sent preid, cycled unit through test and harvest and fill chks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Easley, SC 29640
Jerry D.
Job Details: 08/18/2023
Installed listed parts cycled unit and no leaks found unit checks ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Asheville, NC 28805
Kari
Job Details: 08/18/2023
Took quick pics. Found 7-1 codes stored in memory. Put unit into diagnostic test found when it got to agitate it just hums. Installed new capacitor. Unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, SC 29640
Jerry D.
Job Details: 08/18/2023
"Installed listed parts leveled unit to align doors, doors and seal chks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Swannanoa, NC 28778
Kari
Job Details: 08/18/2023
"Installed feet found unit showing open motor. I was just home and would not spend the basket so I put in a capacitor as well. Found unit still giving code installed an actuator found in the start button doesnt press it and will enter into the cycle will need control for repair.; ordrng 1 W11608056 (Control) and 1 J13 (Jobcode), used 1 W11428524 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
Took quick pics could not duplicate noise while I was there but when I left the customer sent me a text message saying that that has the noise and it only happens sometimes and you can hear it a lot more at night to me. It sounds like normal compressor noise but I told him I would send a supervisor out to verify.; ordrng 1 SendMattorDerek (Supervisor needed) and 1 N15 (Job code)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Found a section of the cabinet separating from the liner of the fresh food section. Talked to Adrian from techline, putting unit up for review, File 7737127672"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
"Took quick pics, found unit making a buzzing noise and got louder as it got hotter. Found idler pulley had a belt wear mark in it and pieces of the belt coming off installed new dryer repair kit. Unit checks ok; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Replaced part, made sure the compressor and fans came on, opened and closed the new damper in test 3., all functions check ok"
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
Installed parts unit checks ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Boiling Springs, SC 29316
Cliff
Job Details: 08/18/2023
"Andrew, 7737125973, customer is having issues with drying, it takes 3 or 4 cycles to get clothes completely dry, I checked the temp with and without vent connected, set on timed dry and high temp with vent connected the temp gets up to 177 and drops by one degree to about 130, with out the vent connected it cycles up to 166 and down to 122. Andrew from techline says based off of the temp readings there appears to be a slight restriction, he advised to run a load of clothes without the vent connected."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
"Took quick pics found unit lights out and only the ui is working. Found the pantry ui drawer and board to have corrosion causing a DCV drop in the machine. Unplugged pantry ui and lights and fans came back on. Also found the fresh food evaporator covered in frost. This could be due to a bad defrost circuit, or it could be due to the DC voltage drop. Cleared all frost from evaporator and from the suction line of the freezer evaporator. Found that one of the fridge door gaskets has a rip in it where it seals against the Moline, which is causing an air leak, which could also be contributing to all the frost on the fresh food evaporator fresh food, evaporator thermistor checks OK on ohms and on test 39 on the user interface. Gave customer estimate for gasket of $499.35. Customer agreed and paid $249.67 will owe $249.68 on completion. Also told customer is it is a defrost issue I will make them an estimate for just the boards. Had office run cc and email receipt ; ordrng 1 W10846057 (Gasket ff grey) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Spartanburg, SC 29306
Cliff
Job Details: 08/18/2023
"Customer states that they smell gas while the oven is running, which I tried explaining that they would since it is using gas to heat the unit, the flame on burner is constant and does not blow out. Let unit preheat the 350, but they said they cook at over 400 so checked it there. No smell while unit is not being used."
We serviced a
WHIRLPOOL MICROWAVE
Model Kems378sss00
Near Greer, SC 29650
Chris
Job Details: 08/18/2023
"Unit has shorted transformer. Unit needs transformer , mag tube, inventor and control. Parts are unavailable ."
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Greenville, SC 29601
Carl
Job Details: 08/18/2023
Installed new element cycled unit to 350? unit ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Columbus, NC 28722
Brian
Job Details: 08/18/2023
Installed interlock switches and cooling fan. Tested and found unit still shutting off after 2 seconds. Contacted tech support and spoke to Leon. We checked wiring to the door switches and found it ok. It appears as though there is an issue with the door switches. He recommended replacing door switches again. Control(W11443147) fuse (W10138793) switches (W11493414); ordrng 1 W11443147 (ACU) and 1 W11443147 (Control) and 3 W10138793 (Fuse)s and 1 W11493414 (Switches) and 1 2ndtech (2nd tech)
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Gaffney, SC 29340
Cliff
Job Details: 08/18/2023
"Found error F1-E0: main control fault, in diagnostics. Replaced control, preheated unit to 350, all functions check ok."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Easley, SC 29640
Matt
Job Details: 08/18/2023
Put unit in diagnostics and found error code f2e1. Stuck key. Unit has a stuck key and loud electronic hum from main control. Will order new controls; ordrng 1 Anytech (Any tech) and 1 L14jobcode (L14 job code) and 1 W11441687 (Main control) and 1 W11413567 (User interface)
We serviced a
JENN AIR REFRIGERATOR
Model JFFCF72DKL05
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Fc 5 degrees.. dent in upper left replacing door.. water drips after filling cup. Filter area drips intermittent... adjusted freezer calibration temp to see if it would go down more. Temp was set to -1; ordrng 1 13094747SQ (Lh door) and 1 Wp2314271 (Check valve) and 1 8201815 (Check valve) and 1 W11346623 (Filter head) and 1 Jobcodes17 (Job code s17)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Powdersville, SC 29642
Frank
Job Details: 08/18/2023
No water was coming out.. reseated filter flushed air out of line.. working ok. Freezer door handle loose tightened
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Found electrode sensor bar broken. Grill discolored and bowed.. need to order sensor bars.. will use parts on return; ordrng 2 WP3387223 (Sensor electrode)s and 1 WPW10298258 (Harness) and 1 Jobcodel14 (Job code l14)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Found bad really ller bearing. Replaced with kit tested working ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Fountain Inn, SC 29644
Carl
Job Details: 08/18/2023
Installed new harness cycled unit to 350?unit ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Simpsonville, SC 29680
Carl
Job Details: 08/18/2023
F6e3 error coder q16; ordrng 1 W11109747 (Harness main) and 1 W11160620 (Ui harness) and 1 W11546737 (Acu) and 1 W11531673 (Ui console)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Simpsonville, SC 29681
Carl
Job Details: 08/18/2023
Ran diagnostics and found f8 e0 error code ; ordrng 1 W11598119 (Blower) and 1 Walldolly (Tool) and 1 N15 (Labor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Anderson, SC 29625
Matt
Job Details: 08/18/2023
Found top adding and rubbing when drum rotates. Will order new top.; ordrng 1 WP8563663 (Top) and 1 L14jobcode (L14 jobcode) and 1 Anytech (Any tech)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29678
Matt
Job Details: 08/18/2023
Evacuated system. Replaced compressor and drier filter. Pressure tested with nitrogen. Unit held pressure. Pulled a vacuum and weighed in 2.40 ounces of r600a. Checks o.k
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Greenville, SC 29605
Carl
Job Details: 08/18/2023
Found restriction at the evap x20 ; ordrng 1 W11504419 (8/7) and 1 W11562258 (Evap) and 1 W11504449 (4/2) and 1 W11582579 (Compressor) and 1 W11504415 (8.5) and 1 W11504431 (7/5) and 1 E11506619 (8 nk) and 1 W11506635 (Tube charging) and 1 X20 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Easley, SC 29642
Frank
Job Details: 08/18/2023
Compressor getting 120 v. Not cooling.. both sections warm.. ; ordrng 1 W11547313 (Compressor) and 1 Jobcodex20 (Job code x20) and 1 W11504416 (28a) and 1 W11504431 (28b) and 1 W11506621 (28c) and 1 W11506635 (28d) and 1 w11506635 (Access port) and 1 R600a (R600a) and 1 W11109499 (Dryer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Powdersville, SC 29642
Frank
Job Details: 08/18/2023
Installed racks tested working ok
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/18/2023
Installed listed parts cycled unit through test and no leaks found all functions are working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Simpsonville, SC 29680
Jerry D.
Job Details: 08/18/2023
"Ran unit in test, motor grinds and thtows a code f10e4, diverter code, in test diverter clicking, ordering, Q16; ordrng 1 Q16 (Q16) and 1 Mattonly (Matt only) and 1 W11524471 (Cntrl) and 1 W11345228 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Piedmont, SC 29673
Jerry D.
Job Details: 08/18/2023
"Temps are good, imk broken, installed imk sent preid, cycled unit through test and harvest and fill chks ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Asheville, NC 28805
Kari
Job Details: 08/18/2023
Took quick pics. Found 7-1 codes stored in memory. Put unit into diagnostic test found when it got to agitate it just hums. Installed new capacitor. Unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
Took quick pics could not duplicate noise while I was there but when I left the customer sent me a text message saying that that has the noise and it only happens sometimes and you can hear it a lot more at night to me. It sounds like normal compressor noise but I told him I would send a supervisor out to verify.; ordrng 1 SendMattorDerek (Supervisor needed) and 1 N15 (Job code)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
"Took quick pics, found unit making a buzzing noise and got louder as it got hotter. Found idler pulley had a belt wear mark in it and pieces of the belt coming off installed new dryer repair kit. Unit checks ok; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
JENN AIR REFRIGERATOR
Model JS48PPDUDE01
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
Installed parts unit checks ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Black Mountain, NC 28711
Kari
Job Details: 08/18/2023
"Took quick pics found unit lights out and only the ui is working. Found the pantry ui drawer and board to have corrosion causing a DCV drop in the machine. Unplugged pantry ui and lights and fans came back on. Also found the fresh food evaporator covered in frost. This could be due to a bad defrost circuit, or it could be due to the DC voltage drop. Cleared all frost from evaporator and from the suction line of the freezer evaporator. Found that one of the fridge door gaskets has a rip in it where it seals against the Moline, which is causing an air leak, which could also be contributing to all the frost on the fresh food evaporator fresh food, evaporator thermistor checks OK on ohms and on test 39 on the user interface. Gave customer estimate for gasket of $499.35. Customer agreed and paid $249.67 will owe $249.68 on completion. Also told customer is it is a defrost issue I will make them an estimate for just the boards. Had office run cc and email receipt ; ordrng 1 W10846057 (Gasket ff grey) and 1 J13 (Job code)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Spartanburg, SC 29306
Cliff
Job Details: 08/18/2023
"Customer states that they smell gas while the oven is running, which I tried explaining that they would since it is using gas to heat the unit, the flame on burner is constant and does not blow out. Let unit preheat the 350, but they said they cook at over 400 so checked it there. No smell while unit is not being used."
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Greenville, SC 29601
Carl
Job Details: 08/18/2023
Installed new element cycled unit to 350? unit ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Asheville, NC 28805
Kari
Job Details: 08/18/2023
"Took quick pics found unit showing nine one unit not draining error found water in the bottom of the unit sucked out all the water with vacuum clear drain line found that the unit now drains as it should told customer since I didnt have an electrical error for the drain pump he should be OK but if it does come back, then it might be an issue with the overheating of the drain motor. Did give customer estimate for the part and labor for the motor of $241.26. Customer is going to see if unclogging the line fixed the issue had office run cc for $150 tc and email receipt"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS04
Near Powdersville, SC 29673
Matt
Job Details: 08/18/2023
Replaced evaporator cover and door ui. Thermistors read correct in diagnostics. All functions pass.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Asheville, NC 28804
Brian
Job Details: 08/18/2023
"When I arrived, customer informed me that the unit is no longer responding at all. Found unit getting proper voltage. Found control not getting voltage. Found in-line fuse bad. Need to replace Control (W11629916) console (W11622495) harness (W11330869). Did not move unit. ; ordrng 1 W11622495 (Console) and 1 W11330869 (Harness) and 1 W11629916 (Control) and 1 Q16 (Job code)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Asheville, NC 28801
Brian
Job Details: 08/18/2023
Found right door lower than left door. I found locking nut was loose. Adjusted door and secured nut. Tested and found all operations ok at this time. Did not move unit.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Asheville, NC 28803
Brian
Job Details: 08/18/2023
"Customer pulled unit out. Tested unit and was unable to recreate leak. Inspected and found evidence of moisture coming from rear vent tube. Reminded customer of proper loading procedures and detergent use, recommended customer use use washing machine cleaner regularly. New vent pipe (W11599075) left unit pulled out,; ordrng 1 W11599075 (Vent pipe) and 1 N15 (Job code)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Inman, SC 29349
Chris
Job Details: 08/18/2023
"Unit does not have 240v at outlet. Unit has loose contacts in outlet. Was able to make unit heat by wiggling cord into outlet. Customer needs electrician. Unit check is ok . Called techline and spoke with Butch, file number is 7737128746"
We serviced a
KITCHEN AID OVEN
Model KEBC277KBL0
Near Travelers Rest, SC 29690
Matt
Job Details: 08/17/2023
"Found lite transformer shorted. Replaced transformer. Checked operation, checks o.k"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mills River, NC 28759
Brian
Job Details: 08/17/2023
"Customer said that sometimes the unit will make a loud grinding sound when spinning. I tested unit and found it completing without any unusual noises. However, when inspecting unit, I found rotor screw had fallen out, causing noise. I secured screw and tested again. At this time, all operations ok with no leaks detected."
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GBL0
Near Greer, SC 29650
Chris
Job Details: 08/17/2023
Unit has shorted wash motor and control will have to uninstalled and disassemble unit for repair ; ordrng 1 W11665769 (Sump and motor assembly) and 1 W19 and 1 W11305303 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Taylors, SC 29687
Chris
Job Details: 08/17/2023
Found loose shelf mount . Tightened mount. Unit check is ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seneca, SC 29678
Frank
Job Details: 08/17/2023
Sr number. 7737119767. Called Techline not getting voltage at heater. 120 v coming out of board. In wire harness is broke determined.. replacement..
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seneca, SC 29672
Frank
Job Details: 08/17/2023
Getting abnormal vibration in spin.. Leveled feet better.. tested spin no abnormal vibration tested cycle working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Duncan, SC 29334
Chris
Job Details: 08/17/2023
Installed new parts. Unit check is ok. No leaks
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Seneca, SC 29672
Frank
Job Details: 08/17/2023
Installed new tub ring .. ran tested s ems ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507ESS01
Near Greer, SC 29651
Matt
Job Details: 08/17/2023
"Found p-trap completely clogged and leaking water into the mechanical compartment of refrigerator. Water has also leaked on to the customer floor. Cleared p trap drain system and tested operation,all functions pass."
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX305ESS1
Near Greenville, SC 29601
Matt
Job Details: 08/17/2023
Ice machine uninstalled when we arrived. Put ice machine back in proper place. Aligned drain line into drain hole. Tested operations of unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Boiling Springs, SC 29316
Matt
Job Details: 08/17/2023
Found wash arm melted on heater. Replaced heater and wash arm checked operation. All functions pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Boiling Springs, SC 29316
Matt
Job Details: 08/17/2023
Replaced control. Plugged refrigerator back in and refrigerator stated up immediately. 440066549038584411-25700
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Gaffney, SC 29341
Matt
Job Details: 08/17/2023
Replaced ice maker. Cycled ice maker and it cycled properly. Ran water fill test all functions pass.
We serviced a
KENMORE REFRIGERATOR
Model 795.51372.010
Near Greer, SC 29650
Carl
Job Details: 08/17/2023
Ck unit over found ref door hitt g center mullion adjusted door got good clearance and door close properly ck temps ck ok
We serviced a
JENN AIR REFRIGERATOR
Model JCD2292KTB
Near Greenville, SC 29601
Carl
Job Details: 08/17/2023
Found water valve leaking at the jon guss on the valve f12; ordrng 1 Wp67005154 (Valve) and 1 F12 (Labor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN506ESS01
Near Mills River, NC 28759
Brian
Job Details: 08/17/2023
Installed all upper hinge components. Tested and found all operations ok with no leaks detected at this time. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Mills River, NC 28759
Brian
Job Details: 08/17/2023
Found e2 (motor lost position) ice maker error code. Tested all fans and found them ok. No ice build up in unit. Ice level sensors working ok. New ice maker (W11658802) and fill tube heater (W11087201) needed. ; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Fill tube heater) and 1 J13 (Job code)
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DW0
Near Pisgah Forest, NC 28768
Brian
Job Details: 08/17/2023
Installed new touch pad. Tested unit and found issue still present. Inspected main control and found evidence of rodents on board. Attempted to clean board. Tested again and found issue occurring. New Control (W11050557) harness (W11025616) and harness (W11213345) needed. Quoted customer 683.93 to complete repairs. Customer did not wish to proceed with repairs at this time. Did not move unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pisgah Forest, NC 28768
Brian
Job Details: 08/17/2023
"Found fill tube frozen over. Customer noticed the issue, after a power outage.removed all ice and tested ice maker. Ice maker filled without leaking. At this time, all operations ok with no leaks detected. Did not move unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Pisgah Forest, NC 28768
Brian
Job Details: 08/17/2023
"Installed new ui (w11574767), main control (W11664342) and evap cover (w11610999). Found all fans working. Lights ok. Tested ice maker, observing for leaks and proper functions. At this time, all operations ok with no leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Candler, NC 28715
Kari
Job Details: 08/17/2023
"Took quick pics customers complaint is it the water is not ice cold when it comes out of the dispenser. Tested the water. Found the first glass at 56?. Also found the second glass of water to be 62? and then the last glass of water I tested was 67?. Today the high was Around 86? I did try to explain to the customer that theres only so much cold water in the refrigerator to begin with and then the more you dispense the less cold. It will be especially considering its summertime and the ground is very hot so the water coming out of the ground is also going to be very hot. She asked me why the sink water stays cold and I told her I was not a plumber, but I also didnt test the Temperature of the water coming out of the sink water coming out of the sink. In the manual, it says that it takes 24 hours to get the water to be 50? and it being 56 and not knowing when the last time they dispense water was, I would say that it is doing its job also considering the heat in the time of year. Also asked customer why they had the refrigerator said to the below recommended she said it was freezing the top shelf. I told her to try to keep things shorter on that shelf and move it away from the damper and also the lower refrigerator temperature could contribute to the higher water temperature. The unit is functioning as manufacture designed."
We serviced a
WHIRLPOOL OVEN
Model WEE745H0FS1
Near Greer, SC 29651
Chris
Job Details: 08/17/2023
Customer canceled service on the 9th and was never confirmed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Candler, NC 28715
Kari
Job Details: 08/17/2023
"Took quick pics, found unit showing 4-3 open motor code, found the control only sending 60v to motor and motor is locked up. Will need both for repair ; ordrng 1 W11613479 (Wash motor) and 1 L14 (Job code) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Gaffney, SC 29341
Matt
Job Details: 08/17/2023
Drilled out old money box lock.Installed money box. unit checks ok Ran auto test in diagnostics and all functions passed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Greer, SC 29651
Chris
Job Details: 08/17/2023
Found kink in drain line causing unit not to drain. Re installed drain line. Unit check is ok. No leaks
We serviced a
AMANA REFRIGERATOR
Model ARS2665AW
Near Greer, SC 29651
Chris
Job Details: 08/17/2023
"Unit has failed control , augar doesnt work and unit has torn wire harness, parts are unavailable. Called 3rd party team. Unit is un repairable . Parts are unavailable. Was advised to close call. File number 7737020983"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Duncan, SC 29334
Cliff
Job Details: 08/17/2023
Found the outer cracked at drain pump. Ordering part.; ordrng 1 W11219115 (Outer tub) and 1 U18jobcode (U18 job code) and 1 2man (2man)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Moore, SC 29369
Cliff
Job Details: 08/17/2023
"Customer explained that the unit would heat, but would take a long time to dry, so she pulled it all the way out and when she did she said it started to dry properly, there is a crease in the vent where it looks like it may have been pinched, I started unit to check airflow, which was good, also watched the temp drop which was good as well, I did advise her to think about getting vents cleaned out at some point. All functions check ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spartanburg, SC 29301
Cliff
Job Details: 08/17/2023
"Customer had a couple of items freeze on the top shelf of the fresh food section, fresh food temp was 37, I advised customer that an tall items in front of the damper do run the risk of freezing since that freezer air can be really cold, but all functions check ok."
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Spartanburg, SC 29301
Cliff
Job Details: 08/17/2023
"Found heater open, replaced part, cycled unit, all functions check ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Spartanburg, SC 29301
Cliff
Job Details: 08/17/2023
"Found water was turned off, turned on, cycled dispenser, all functions check ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Canton, NC 28716
Kari
Job Details: 08/17/2023
"Took quick pics, found unit having a defrost issue. The back fz panel is covered in frost. Took thermistor reading found its right in range for the temperature of the fz. Found the freezer harness brown wire to heater was arched and black. Installed new harness unit checks ok ; used 1 W11546681 (Defrost harness) from stock"
We serviced a
WHIRLPOOL RANGE
Model WVU17UC0JS0
Near Canton, NC 28716
Kari
Job Details: 08/17/2023
"Took quick pics, found unit was damaged on the cabinet wrapper. And on the top front. If you look underneath both right and left sides bow in and arent flush with kitchen cabinets. Looks like it was squeezed on the sides. The side panels are separated from the top pieces and have dents on both sides on the top. Called techline spoke with Steve, told him the damage is in the wrapper and that doesnt appear to be a replaceable part. He send me a txt link and I sent him back pictures of the damage. He attached those pictures to the customer file and put unit in for review by the Trade Care team since its product damage within 30 days spoke with Payton at Trade care and his supervisor put it in for product exchange. They will contact customer with exchange information. 7736915589"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW3
Near Canton, NC 28716
Kari
Job Details: 08/17/2023
Took quick pics found unit showing f8e1. Found the cold valve had sediment impacted in the valve filter from the well. Installed new valve. Unit checksok ; used 1 W11595805 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Arden, NC 28704
Kari
Job Details: 08/17/2023
"Took quick pics, found unit showing an 7-1 error and will immediately go to done. Found there to be a grinding and the gearcase locked up will need parts for repair ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11591637 (Harness) and 1 N15 (Job code)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Waynesville, NC 28785
Kari
Job Details: 08/17/2023
Installed new board and ran unit through a quick cycle and a drain and spin. Unit doesnt turn fan on either time. Unit checks ok collected labor of $129.99 had office run cc and email receipt
We serviced a
AMANA DRYER
Model NED4655EW1
Near West Union, SC 29696
Frank
Job Details: 08/17/2023
Found bad cord and or outlet bad. Not getting 240 at machine outlet getting 240.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Liberty, SC 29657
Frank
Job Details: 08/17/2023
Install Ed. Ui and board tested working ok
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Pickens, SC 29671
Frank
Job Details: 08/17/2023
Checked ignitor found no issues. Machine releys clicking. Heating ok ..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Donalds, SC 29638
Jerry D.
Job Details: 08/17/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Greenwood, SC 29646
Jerry D.
Job Details: 08/17/2023
"Cam grinding stuck in spin, installed W10721967 from truck stock, cycled unit through test and all functions are working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Greenwood, SC 29646
Jerry D.
Job Details: 08/17/2023
"Needs pump, ordering, j13; ordrng 1 W11525546 (Sump and motor)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Greenville, SC 29607
Carl
Job Details: 08/17/2023
Found idler worn installed new odler cycled unit ck ok code to ap
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Simpsonville, SC 29681
Carl
Job Details: 08/17/2023
Freezer drawer slides are damaged l14; ordrng 2 W11658403 (Drawer slide)s and 1 L14 (Labor)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Simpsonville, SC 29681
Carl
Job Details: 08/17/2023
Found buttons on ui nonresponsive j13; ordrng 1 W11197501 (Panl control) and 1 J13 (Labor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Greenwood, SC 29646
Jerry D.
Job Details: 08/17/2023
Installed listed parts door seal and operation chks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Hodges, SC 29653
Jerry D.
Job Details: 08/17/2023
Installed listed parts cycled unit through test and all functions are working properly
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Hodges, SC 29653
Jerry D.
Job Details: 08/17/2023
Mr called back he has decided to buy a new washer
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pickens, SC 29671
Frank
Job Details: 08/16/2023
Installed valve and motor tested working ok